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Airtel Complaints & Reviews

2.1
Updated: Nov 1, 2026
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Airtel reviews & complaints page 1340

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S
suhail22
from Bengaluru, Karnataka
Apr 29, 2017
Resolved
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Resolved

Address: 690536
Website: www.airte.com

Hai sir /mam,
I had a postpaid mywifi modem connection which i took when i was working at hpe. I took it from a offer at capegemini and the offer was for rs 500 wifi modem with sim. And was 7 months i used and i resigned the job on the next month itself i closes the airtel account i called the postpaid team to give back the modem, and i go to airtel store at banaswadi to give back the modem they told no need to give back, i never got mail for the amount due still now in my mail id. Today morning i got a call from airtel regarding ur outstanding amount is 4000. I called the airtel postpaid team they informed me that airtel has charged me the amount for wi-fi modem. When i took the modem the offer was for rs 500 corporates u will get modem plus connection. And how airtel can take the modem fee. And the bill amount 4000. Am requesting u to help me in this case. If not then i have 3 airtel numbers.. My concern is that how can airtel cheat peoples like this. Airtel people told for rs 500 u will get modem. And now u are charging me 4000. The last day when i closed this prepaid i went to nearby airtel store to give the modem its not my mistake please take this modem from me i don't want. Concerned postpaid number is [protected]. Expecting positive and fast response from u sir /mam.
Jun 3, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2017
Airtel Customer Care's response
Dear Suhail,

This is with reference to your post, dated 29 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 02, 2017
Airtel Customer Care's response
Dear Suhail,

This is with reference to your post dated 29 April 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    S
    saifreight
    from Chennai, Tamil Nadu
    Apr 29, 2017
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    Address: 628003

    Last 15 days back I register to shift my airtel connection in new place still not process the complaints. I need immidiatly result. Still they are not rectify my problem about phone shifting. my no :[protected].
    Apr 29, 2017
    Updated by saifreight
    Last 15 days back I register to shift my airtel connection in new place still not process the complaints. I need immidiatly result. Still they are not rectify my problem about phone shifting. my no :[protected].
    Apr 29, 2017
    Updated by saifreight
    Last 15 days back I register to shift my airtel connection in new place still not process the complaints. I need immidiatly result. Still they are not rectify my problem about phone shifting. my no :[protected].
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      G
      Gauravchi
      from Kolkata, West Bengal
      Apr 29, 2017
      Resolved
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      Resolved

      Address: Bangalore, Karnataka

      Hi,

      I had been communicated regarding the 10GB per month of data for next three months as surprise offer. The validity of this offer is till 30th April. But today when I open 'my app', I could find that banner highlighting this offer, while it was there a couple of days back.
      I tried calling customer care, but they didn't provide any solution or reason for this.
      Jun 2, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Apr 29, 2017
      Airtel Customer Care's response
      Dear Gauravchi,

      This is with reference to your post, dated 29 April 2017.

      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

      We look forward to receive the required details.

      Regards,

      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        P
        ptgangadharan
        from Ferokh, Kerala
        Apr 29, 2017
        Resolved
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        Resolved

        Address: Kozhikode, Kerala, 673016
        Website: airtel

        I have shifted from bsnl to airtel as post paid customer due to network problems last year. For the last 48 hours i am getting no service signal and on few occasions weak signal with wodafone shown against signal. Neither i am able to make calls nor receive calls. The shifting of location results in service availability. I being a 100% disabled had to sent the iphone mobile through some body outside. If the problem is not resolved i will be forced to exercise the option of exit. My # [protected]. Address padmaganga, nr chinmaya school, thondayad, calicut 673016. Alternate # at home [protected]/[protected].
        Brigadier pt gangadharan
        Jun 3, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        May 02, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 29 April 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          M
          Manasrout
          from Bengaluru, Karnataka
          Apr 29, 2017
          Resolved
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          Resolved

          Address: 560037
          Website: NA

          This is Manas here. My Airtel No. [protected]. I am using this SIM more than six months. On 27th of April my phone no is not working. When I spoke with Airtel customer care they said SIM blocked because of I am not using this no. last 90 days.

          I am attaching the screen shots of SMS that I received from Airtel recharged Rs. 349 on 20th of April. My SIM blocked on 27th Of April. Why my SIM is blocked?

          Airtel customer care also advise go to any nearest Airtel store to get duplicate SIM. When I ask for duplicate SIM at Airtel store they said SIM is dead. So they can not provide new SIM.

          You tell what should I do now?

          My other phone no. for contact: [protected]
          Jun 11, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Apr 30, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 29 April 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Anil S.
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          May 04, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 29 April 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            G
            Gaandeep
            from Delhi, Delhi
            Apr 29, 2017
            Resolved
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            Resolved

            Address: 110031

            Recently Airtel is advertised some big words "4G network", "fastest network" blah, blah, blah.

            But in reality airtel is getting worst day by day. Earlier my phone was working on atleast 3g. But after this Airtel 4g my phone is working on EDGE or GSM. When i filled a complaint, every one says its tower issue. But no one resolves it. When i checked by myself the illegal airtel towers were removed from our area.

            So the Airtel has just only changed the text of network to 4G on some phones they have not done anything rather then advertising. Airtel does not know the standards of 4G.
            Jun 12, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Apr 29, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 29 April 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Apr 30, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 29 April 2017.

            We tried calling you multiple times to get additional details to enable us to address your
            concern.

            However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            May 07, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 29 April 2017.

            We were waiting to receive your contact details to enable us to address your concern.

            Since we have not heard back from you, we trust your issue has been resolved.

            If you require further information / assistance, please write to us at [protected]@in.airtel.com

            Regards,

            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              T
              tamila89 vanan
              from Ernakulam, Kerala
              Apr 29, 2017
              Resolved
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              Resolved

              Address: 600039
              Website: Submit complaint

              Airtel is one of the bad network they cheating and earnings money and blackmailing by cutting the service in my family we are 7 members using airtel network and also broadband monthly we billing rs 4000 to 5000 now you airtel need to remove my all late fee which u got from my knowledge then i will pay the bill else all of them going to change the network to jio .
              Jun 2, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Apr 29, 2017
              Updated by tamila89 vanan
              They informd me there is know late fee but they billed me the amount with out my knowledge need to activat my num fast [protected]
              Verified Support
              May 02, 2017
              Airtel Customer Care's response
              Dear Tamila,

              This is with reference to your post dated 29 April 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                Sarvothama Shetty
                from Ambala, Haryana
                Apr 29, 2017
                Resolved
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                Resolved

                Address: Udupi, Karnataka, 576101

                I am having airtel mobile no [protected] and having problem of connectivity of gujarat mobile number [protected]. If i rang this number with my airtel number i receive the message saying that ' this number does not exit" i have also tried from other airtel number which i am having also get the same message.
                I have visited your airtel service center at udupi they are not able to solve the problem.
                Please look in to the matter and solve the problem.

                My id: [protected]@yahoo.co.in

                Sarvothama shetty
                Jun 7, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Apr 29, 2017
                Airtel Customer Care's response
                Dear Sarvothama,

                This is with reference to your post, dated 29 April 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Apr 30, 2017
                Airtel Customer Care's response
                Dear Sarvothama,

                This is with reference to your post dated 29 April 2017.

                We tried calling you multiple times to get additional details to enable us to address your
                concern.

                However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                May 07, 2017
                Airtel Customer Care's response
                Dear Sarvothama,

                This is with reference to your post dated 29 April 2017.

                We were waiting to receive your contact details to enable us to address your concern.

                Since we have not heard back from you, we trust your issue has been resolved.

                If you require further information / assistance, please write to us at [protected]@in.airtel.com

                Regards,

                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  K
                  krishnakumarin
                  from Gurgaon, Haryana
                  Apr 29, 2017
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                  Address: Faridabad, Haryana, 121006
                  Website: Airtel

                  Pl forward previous month Copy of Bill dated 24th April 2017

                  at [protected]@rediffmail.com

                  [protected]
                  Please forward airtel postpaid bill and receipt for the month of April to June 2017 of Gautam Roy Choudhury, airtel number-[protected] at gautam.[protected]@sbi.co.in at the earliest.
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                    R
                    Ramualamu op
                    from Chennai, Tamil Nadu
                    Apr 29, 2017
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                    Address: 620017

                    Airtel offered me 200 ripped discount on my plan 499 as most of them gong to jio.i stayed back with airtel now they are saying it's not like that .so u cheated the customers in a cheap way once a given word of 6 months offer should not be taken back this is not good for a big network like ths
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                      R
                      Ro Hit
                      from Kolkata, West Bengal
                      Apr 29, 2017
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                      Address: Jalpaiguri, West Bengal, 736121
                      Website: My airtel

                      I recharge the 399 and it promises rhat its validity is till 56 days but in recharge sms the validity of this is written 28 days .
                      So can i get the 56 days validity of this pack
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                        A
                        anukrity
                        from Ahmedabad, Gujarat
                        Apr 28, 2017
                        Resolved
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                        Resolved

                        To service team,

                        This is anukrity varshney, having airtel prepaid connection no. [protected]. I lost my sim yesterday while changing the mobile case. hence, I request the Airtel team to please BLOCK this Sim card as soon as possible.

                        Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

                        Thanks,
                        anukrity varshney
                        Apr 30, 2017
                        Complaint marked as Resolved 
                        i have found my sim card while cleaning the room . thanks for allowing me to register a complaint.
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 29, 2017
                        Airtel Customer Care's response
                        Dear Anukrity,

                        This is with reference to your post, dated 28 April 2017.

                        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                        We look forward to receive the required details.

                        Regards,

                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Hi... I lost my mobile in bus today while travelling from Bund garden(pune)to kasarwadi(pune). My mobile no. [protected].Pls I request u to block my sim card as soon as possible. Before get missused by someone.
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                          U
                          Upasana Dutta
                          from Bengaluru, Karnataka
                          Apr 28, 2017
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                          Address: Bangalore, Karnataka, 560052

                          Disconnection of the wifi connection.
                          As I am vacating the place
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                            S
                            Sujeet K Verma
                            from Morjim, Goa
                            Apr 28, 2017
                            Report
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                            Address: Pune, Maharashtra, 412220
                            Website: www.airteldigitaltv.in

                            Dear Sir/Ma'am,
                            kindly update my new mobile number[protected] for Airtel Digital TV account.
                            my old number was[protected].

                            Sujeet Kumar Verma
                            Customer ID: [protected]
                            email: qamanager.[protected]@gmail.com
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                              M
                              Mohamed Hisham
                              Apr 28, 2017
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                              Address: Madurai, Tamil Nadu, 625020
                              Website: Airtel

                              Hi I purchased airtel duplicate sim 3 days back i waited 48 hours for sms activation but it is not yet working my number is [protected] and muly mail id is [protected]@gmail.com
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                                D
                                Dhingra Charu
                                from Jaipur, Rajasthan
                                Apr 28, 2017
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                Hello

                                I was earlier using the airtel postpaid no [protected]. That was a Maharashtra no. I used when I used to live in Pune.

                                But now I have shut down this no. but I have an amount of Rs 415.84 which I have paid in advance and now I need refund of that money.

                                Kindly send that money back to my bank account or if you send it via check send the check to my new address

                                Sumit Rawal, Honda Cars India LimitedPlot- A1, 40/41, , Surajpur Kasna Rd, Greater Noida, Uttar Pradesh 201306

                                Please call me on [protected]

                                Thanks and Regards
                                Sumit Rawal
                                Jun 5, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                May 02, 2017
                                Airtel Customer Care's response
                                Dear Mr. Rawal,

                                This is with reference to your post dated 28 April 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  M
                                  Maniraj Boyina
                                  from Kunnamangalam, Kerala
                                  Apr 28, 2017
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                                  Address: Visakhapatnam, Andhra Pradesh, 531001

                                  Can you please activate the Airtel sim no.[protected]U

                                  Num : [protected]
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                                    K
                                    Kiran Kumar Reddy
                                    from Bengaluru, Karnataka
                                    Apr 28, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560067
                                    Website: Airtel.com

                                    I have taken Airtel broadband connection (account number [protected]) in Oct 2016 after paying 3 months advance rental of Rs. 4304. After 1 month they generated bill, I raised complaint (ref no.[protected] and they promised to adjust the advance paid in the bill but kept on generating the bills for 2nd and 3rd month. I called customer care multiple times but they are completely useless and kept saying they cannot track my payment even after sending the advance bill paid receipt. I finally cancelled the connection after 3 months. Now their legal team is threatening me to pay or they send court notice.
                                    Really pathetic service from airtel that customers have to go through this kind of treatment after paying ADVANCE rental. I hope they wake up at least now or else I will have no option but to complain the consumer forum.
                                    Jun 22, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 02, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Reddy,

                                    This is with reference to your post dated 28 April 2017.

                                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

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                                    May 03, 2017
                                    Updated by Kiran Kumar Reddy
                                    I have sent the bank statement and receipt to [protected]@in.airtel.com
                                    as instructed by the customer care
                                    May 07, 2017
                                    Updated by Kiran Kumar Reddy
                                    Any update on this ?
                                    Verified Support
                                    May 18, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Reddy,

                                    This is with reference to your post dated 28 April 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      R
                                      Ravirajsinh Khachar
                                      from Mumbai, Maharashtra
                                      Apr 28, 2017
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                                      Address: Rajkot, Gujarat, 360003

                                      I got SMS from Airtel that I am eligible for 2 GB free data for 3 months and I awail this offer bit there after they increased my bill amount...
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                                        K
                                        krishna9943
                                        from Hyderabad, Telangana
                                        Apr 28, 2017
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh, 500072
                                        Website: www.airtel.in

                                        I am using airtel post paid connection from 1 year and the no ([protected]) was activated in march-2016 and they have barred my number april -27-2017.
                                        Due to incomplete documents.

                                        If i have not submitted proper documents how it got activated first time.
                                        I have called customer care and nodal officer but no proper response and wrong information providing.
                                        Jun 3, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 02, 2017
                                        Airtel Customer Care's response
                                        Dear Krishna,

                                        This is with reference to your post dated 28 April 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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