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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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D
DIPEN RAJANI
from Mumbai, Maharashtra
Apr 10, 2017
Resolved
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Resolved

Address: Rajkot, Gujarat, 360001
Website: www.airtel.in

We have 5 office mobile on postpaid connection and our tours and travels office so our business on mobile last our connection on idea and now portability on airtel but very poor connection on every area in rajkot and we lots of time complain but no one is carry for this matter

and very poor service experience on airtel
[protected] and 4 other lines for airtel
May 19, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2017
Airtel Customer Care's response
Dear Mr. Rajani,

This is with reference to your post, dated 10 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 17, 2017
Airtel Customer Care's response
Dear Mr. Rajani,

This is with reference to your post dated 10 April 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response; we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 18, 2017
Airtel Customer Care's response
Dear Mr. Rajani,

This is with reference to your post dated 10 April 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    B
    Bansal Traders
    from Shimla, Himachal Pradesh
    Apr 10, 2017
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    Address: 143001
    Website: [email protected]

    I am sunny my customer id [protected] but i do wrongly recharge in this customer id [protected].Please do needful
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      prabu83
      from Chennai, Tamil Nadu
      Apr 10, 2017
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      Our landline phone[protected] is dead for the past few days.
      Kindly set it right at the earliest.
      For Word of Christ
      Gibbs
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        J
        joydeks
        Apr 10, 2017
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560029
        Website: airtel.in

        Airtel often provides misleading and undisclosed hidden terms and condition attached with the offers of mobile services which often results in paying for those services but not receiving the mentioned services from their end. the latest one among them is the offer mentioning unlimited local and std calls offered for a limited period of 28 days against a payment of 345 INR. i have been constantly receiving notifications about this offer consecutively for about a week through both their official app and messages. Today it again presented the notification thrice declaring it to be the last day to avail this offer, hence i paid for it. but it didn't get activated on my number. when i called the helpline number around an hour later to enquire about the issue, i was smugly replied with the response from someone that called himself Sandeep that this doesn't work in a roaming sim. when i asked for a refund of my money, he simply said 'sorry'. does that solve my problem?
        i was patient in the past with simiar situations like this where they didn't disclose the full terms of the offer but i chose not to keep mum about it any longer.

        Airtel was well aware that my sim was in a roaming status while i travelled by train from New Delhi to Guwahati by train on 6th-7th April 2017 since it was constantly sending me messages welcoming me into their network in Uttar Pradesh, Bihar, West Bengal, Assam respectively as i entered each state through the train travel. it still didn't stop them throwing me with the notifications constantly every single day even after that through the official app and messages to the sim in roaming status. it even showed similar offers of 549INR and 759INR.

        This isn't the first time Airtel has resorted to this cheap and derogatory way of extrating money from people. Airtel did nothing to resolve the issue of refunding my money back in the past and it didn't do anything even today. Hence i'm forced to report it here seeking help from the higher authorities to resolve the issue and charge Airtel for falsely misleading their consumers with hidden undisclosed terms and conditions.
        May 27, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Apr 20, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 19 April 2017 .

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Karishma Chauhan
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Apr 24, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 10 April 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          S
          sachinbagkar
          from Mumbai, Maharashtra
          Apr 10, 2017
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          Amount is deducted through my balance on yesterday night where as i didn't want to activate this service. Hope that amount will revert back in my balance. Unnecessarily this service is activated n you need to alert of service charges to avoid such type of troubling issues to customers. Resolve n refund back this amount in my account balance.
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            N
            nivi.s
            from Chennai, Tamil Nadu
            Apr 10, 2017
            Resolved
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            Resolved

            Address: Thane, Maharashtra, 400601

            I had switched from Vodafone to Airtel for better network coverage but it turned oout to be nightmare.I work near TCS yantra park thane west where there is zero network of Airtel.Neither calls nor internet is connected.Entire day in office I am not able to use my phone.Care to alteast check your reachability before selling your SIM cards to customer.Urgently send your network operator and get this area scanned for network.
            May 12, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Apr 10, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 10 April 2017.

            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

            We look forward to receive the required details.

            Regards,

            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              A
              Amyarora
              from Hisar, Haryana
              Apr 10, 2017
              Resolved
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              Resolved

              Address: 143001

              Sir/Madam, my Complaint is for mental harassment by Airtel company. Pl help me.my phone no [protected], using since 2004 disconnected suddenly without prior intimation. Despite my complaint &repeated visits to Alltel store, they are not providing me satisfactory reason to disconnect. They are not providing any information rather They ask me of its non usage since 3 months.where as I get it recharged on 4th April, 2017.it had already a balance of 216+ New recharge of 197. Now after repeated Complaints they said this no is not existing. Since I m working .lt troubles me a lot.pl help me.My alternate contact is[protected].regards.fm Dr Sawraj kaur d/o S Satwant Singh, Amritsar punjab
              May 19, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Apr 10, 2017
              Airtel Customer Care's response
              Dear Amy,

              This is with reference to your post, dated 10 April 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Apr 17, 2017
              Airtel Customer Care's response
              Dear Amy,

              This is with reference to your post dated 10 April 2017.

              We tried calling you multiple times to get additional details to enable us to address your concern.
              However, there was no response.
              We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                sivagami sankar
                from Mumbai, Maharashtra
                Apr 10, 2017
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                Address: 600100
                Website: Airtel

                Hi friends,
                On 08/04/2017, I recharged for Rs.348.00 for the mobile number [protected]. But the amount got deducted and till now the number has not got recharged. I have sent email regarding this and it now there is no reply. Please take some initiative steps to refund the amount. Transaction ID :
                [protected]
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                  I
                  ishazz
                  from Bulandshahr, Uttar Pradesh
                  Apr 10, 2017
                  Resolved
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                  Resolved

                  Address: 734424
                  Website: airtel.in

                  I had received an offer from airtel that if I Recharge with RS. 999 I will get 70GB data(2.5GB/day) with that recharge plus unlimited calls(all local and std calls free) but I got only 10 GB for 28 days and no free calls. When i spoke to cust care, half of them have incomplete knowledge about the plans and schemes ..pls train your executives as they represent your company. They should be able to give proper information to the customers.I request you to add remaining internet balance to my account.I have been really fooled by Airtel. Never expected this from a such a big company like Airtel
                  May 28, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Apr 11, 2017
                  Updated by ishazz
                  This is to inform you that Iam using a prepaid Airtel connection with the no [protected]. Recently on getting transferred from Bangalore to Siliguri I had requested for a porting of my no. from Karnataka to West Bengal circle. As the porting process takes a week, meanwhile my mobile data got over, and I got the offer of 999/-. So I called up customer care on 6th or 7th of April and got to speak to an executive who is representative from airtel. I wanted to know that if I recharge my number for this amount will the amount get transferred to the ported number because Iam porting my number from airtel to Airtel, only the circle is changing. At this he(the executive) clearly mentioned that it will definitely get transferred to the new ported no… Even though he assured me but still was in a doubt so I again called up cust care on 7th April and again I got the same reply.. So I recharged my account for the amount of 999/-. Same night my no got ported but that amount never got transferred. I made many calls to customer care after that but now they are denying the thing and saying that data amount doesn't get transferred.. I also have the recording of one of the calls in which I spoke to the executive in which he is clearly mentioning that the amount will get transferred.I request you check my call my call details as my calls would be getting recorded as u all say in the beging of every call that your call is being recorded for quality and training purposes. I request you to please take necessary action as it is not a small amount and hoping for a positive reply.
                  Verified Support
                  Apr 11, 2017
                  Airtel Customer Care's response
                  Dear Ishazz,

                  This is with reference to your post, dated 10 April 2017.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Apr 11, 2017
                  Airtel Customer Care's response
                  Dear Ishazz,

                  This is with reference to your post, dated 11 April 2017.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Apr 12, 2017
                  Updated by ishazz
                  Hi.. Just wanted to know do you really read all the complaints or default messages are sent as sent as a reply to all your customers.
                  Apr 17, 2017
                  Updated by ishazz
                  Iam getting messages from Airtel, that d problem has been resolved and the amount has been credited to my account whereas the amount has not been credited . pls look into d matter and take some action as soon as possible. Waiting for a positive response..

                  Apr 17, 2017
                  Updated by ishazz
                  Iam getting messages from Airtel, that d problem has been resolved and the amount has been credited to my account whereas the amount has not been credited . pls look into d matter and take some action as soon as possible. Waiting for a positive response
                  Verified Support
                  Apr 17, 2017
                  Airtel Customer Care's response
                  Dear Ishazz,

                  This is with reference to your post dated 10 April 2017.

                  We tried calling you multiple times to get additional details to enable us to address your concern.
                  However, there was no response.
                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Apr 17, 2017
                  Updated by ishazz
                  My alternate number is [protected].. Timings 10m-1pm.. Thanx
                  Verified Support
                  Apr 27, 2017
                  Airtel Customer Care's response
                  Dear Ishazz,

                  Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  My sim has been close withour any reason numberis [protected] it is an important number and it has 110 rs and 3g data airtel money is also start in this number please validate it fast
                  Airtel Customer Care's response, Apr 11, 2017
                  Verified Support
                  Dear Raj,

                  This is with reference to your post, dated 11 April 2017.

                  We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                  We look forward to receive the required details.

                  Regards,

                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    A
                    Ankit.a
                    from Delhi, Delhi
                    Apr 10, 2017
                    Resolved
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                    Resolved

                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: www.airtel.in

                    I took a new connection from airtel, in starting for february and made 3 months advance payment. Yet, just after 1 month they started asking me for payment and they say i have made no payment. They call me atleast 3 times a day harassing and talking improperly. Further, the executives keep changing so i have to explain all the details to everybody again and again. I am really frustrated, i want my money back.

                    My phone number is +91-[protected].
                    May 21, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 10, 2017
                    Airtel Customer Care's response
                    Dear Ankit,

                    This is with reference to your post, dated 10 April 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Apr 17, 2017
                    Airtel Customer Care's response
                    Dear Ankit,

                    This is with reference to your post dated 10 April 2017.

                    We tried calling you multiple times to get additional details to enable us to address your concern.
                    However, there was no response.
                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Somebody called me asking for the Card details.How can somebody ask for the card details. Is another fraud running on this place?
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                      N
                      nitinsaraswat
                      from Delhi, Delhi
                      Apr 10, 2017
                      Resolved
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                      Resolved

                      Address: Gurgaon, Haryana, 122001
                      Website: www.airtel.in

                      I've been a broadband customer with Airtel . Recently I had to shift my house and now I am unable to get my broadband shifted due to unavailable ports. So they're willing to forgo a valuable customer just because of some ports shenanigans? Is there a nodal officers number or mail id to which I can escalate this? And is there any option out of this Internet less mess? land line number is[protected], email id [protected]@gmail.com.
                      May 31, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 30, 2017
                      Airtel Customer Care's response
                      Dear Nitin,

                      This is with reference to your post dated 10 April 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        pkdchennai
                        from Madurai, Tamil Nadu
                        Apr 10, 2017
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                        Address: 600019
                        Website: www.consumercomplaints.in/new_complaint/?editGUID=3ab51cfd2223a6001647560fc4446901

                        Dear sir,

                        This is Narin kumar T K i have lost my mobile so please block my sim card [protected]

                        the sim card was used by me for more than 8 years

                        please do the needful and send one sim card for me

                        Regards,
                        Narin Kumar T K
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                          R
                          Ramashankar Shaw
                          from Bengaluru, Karnataka
                          Apr 10, 2017
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                          Address: 560038
                          Website: www.airtel.in

                          I have required for received all calls for the month of last 6 months(Sep 2016 to March 2017). So pleased arrange the list for calls received at my cell no.[protected]
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                            R
                            Rahul Sikka
                            from Noida, Uttar Pradesh
                            Apr 10, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 291306
                            Website: airtel.in

                            ​Sir,

                            I am writing in context of my new airtel broadband connection. I am staying in Victory crossroads, sector 143, Tower- E, flat no-1103. The Airtel guy([protected]) looks after internet in my society. He told me to pay 2700 rupees for three months and said that internet will be installed tomorrow. I have been doing follow up with him since then and he stopped responding to my calls. This is really frustrating and i never expected this from Airtel as being loyal customer of airtel in dth, mobile connection. This is refrence no i have used to make payment caf N5163646. Please resolve the issue asap.

                            Thanks,
                            Rahul Sikka
                            [protected].
                            May 22, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 10, 2017
                            Airtel Customer Care's response
                            Dear Rahul,

                            This is with reference to your post, dated 10 April 2017 .

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Karishma Chauhan
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Apr 16, 2017
                            Airtel Customer Care's response
                            Dear Rahul,

                            This is with reference to your post dated 10 April 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              R
                              Ravindra Ramashankar Maurya
                              from Mumbai, Maharashtra
                              Apr 10, 2017
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra, 421102

                              Hi Airtel Team,

                              I am using Airtel postpaid SimCard [protected] from 4 Years from last 6 months i'm not getting the signal inside my Home I have come out of my house to takemake calls, it really frustrating.
                              My address is Shaniwar Patil Nagar Mohone, Taluka :Kalyan, Dist: Thane Maharastra pincode: 421102.

                              Request you to look into the issue
                              May 12, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 10, 2017
                              Airtel Customer Care's response
                              Dear Mr. Maurya,

                              This is with reference to your post, dated 10 April 2017 .

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Karishma Chauhan
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                P
                                pooja amar
                                from Kanpur, Uttar Pradesh
                                Apr 10, 2017
                                Resolved
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                                Resolved

                                Hello, i had made a recharge of rs 55 for my airtel no. 10th april from mobikwik now the problum is that the money i. E. Rs 55 as drducted but the recharge is not done, i have tried writing other complaints to the companey
                                But there were no reply even after. I now want a refund my money. Order no. En[protected] pls. Help me to resolve this problum...
                                May 18, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 10, 2017
                                Airtel Customer Care's response
                                Dear Pooja,

                                This is with reference to your post, dated 10 April 2017 .

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Karishma Chauhan
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Apr 16, 2017
                                Airtel Customer Care's response
                                Dear Pooja,

                                This is with reference to your post dated 10 April 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  S
                                  Shiva Prakash N
                                  from Pune, Maharashtra
                                  Apr 10, 2017
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  I am receving following message to my aircel number on 10-apr
                                  From AX-AIRRTV
                                  Dear customer verification with your local refernce for airtel mobile
                                  [protected] could not be completed successfully.We will try after sometime.please inform the referee accordingly.

                                  I have recevied similar kind of message on 11-mar
                                  Thank you for your interest in airtel!! We have received your request for activation of mobile no. [protected]. The same will be activated within 24 hrs.

                                  On both occasions i have not applied for sims from airtel tried to contact customer care but could not connect

                                  Please look into it deactivate both numbers which i never took.
                                  Apr 21, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 10, 2017
                                  Airtel Customer Care's response
                                  Dear Shiva,

                                  This is with reference to your post, dated 10 April 2017 .

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Karishma Chauhan
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Apr 10, 2017
                                  Updated by Shiva Prakash N
                                  Dear Sir,
                                  I am getting same message repeatedly every minute please help me to stop getting this message,
                                  It is causing lot of inconvenience.

                                  Thanks
                                  Shiva Prakash
                                  Verified Support
                                  Apr 16, 2017
                                  Airtel Customer Care's response
                                  Dear Shiva,

                                  This is with reference to your post dated 10 April 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    A
                                    Aman0914
                                    from Mannarakkat, Kerala
                                    Apr 10, 2017
                                    Resolved
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                                    Resolved

                                    Address: 632014
                                    Website: www.airtel.in

                                    On 28th March 2017 I bought new airtel 4g sim and had a 345 recharge.
                                    My 4g worked good for the first 4 days after that it suddenly stopped working.
                                    I am in an area with excellent 4g coverage of airtel.
                                    People staying with me has their 4g working fine.
                                    I called the customer care they said handset problem.. But I confirmed it too and I dont have problem with my handset because other network 4g is working.
                                    None of the solutions worked and after complaining they took 6 days and issue isnt resolved yet.
                                    I cannot use 4g, only 3G and 2G.. My money is going to waste. Every time I switch preferred network to 4g my sim goes in NO Service / Emergency Calls Only mode and automatically switched back to 3g.
                                    It has been more than 10 days..
                                    May 19, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 10, 2017
                                    Airtel Customer Care's response
                                    Dear Aman,

                                    This is with reference to your post, dated 10 April 2017 .

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Karishma Chauhan
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Apr 14, 2017
                                    Updated by Aman0914
                                    Already two complaints done..
                                    April 6 to April 10 - Problem not solved
                                    April 11 to April 13 - Problem not solved
                                    Costumer Care Service Is Useless..
                                    Same questions everytime and same solution everytime. Nothing is happening.

                                    Already 15 days wasted in this.

                                    UPDATE - Another executive asked for 3 more days.

                                    My Rs345 pack is going to waste because 18 days I am unable to use 4g.

                                    Pathetic Service from AIRTEL.
                                    Poor. Wasn't expecting this.. From 9 years using airtel services.
                                    Apr 14, 2017
                                    Updated by Aman0914
                                    All your complaints

                                    Verified Support
                                    Apr 16, 2017
                                    Airtel Customer Care's response
                                    Dear Aman,

                                    This is with reference to your post dated 10 April 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      A
                                      Ajayteju24
                                      from Mumbai, Maharashtra
                                      Apr 10, 2017
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                                      Address: 560034
                                      Website: hansa cequity

                                      Even after payment done on 6th April itself still not able able make outgoing calls on 10 of April, No proper Response that Airtel Relationship Manager wont even recieve the call Worst service ever, how can u disconnect the calls without informing atleast a call or mail.
                                      Apr 10, 2017
                                      Updated by Ajayteju24
                                      Still no response from morning made too many calls telling that resolved in 48 hours its really pathetic service given by airtel
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                                        P
                                        priyankasanghavi
                                        from Mumbai, Maharashtra
                                        Apr 10, 2017
                                        Resolved
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                                        Resolved

                                        Address: 400066
                                        Website: Airtel digital TV

                                        Customer id no. [protected]

                                        Dt of installation : 27/11/2015

                                        On 9/4/2017 suddenly my stb stopped working and there was red light on it. I called the customer executive they said they will send the engineer and he will check it. He came and immediately replaced it with other box and it started working. He told its should be replaced and for that charges are rs. 599/-
                                        Its just and year we have change the set up box and its get stop working automatically and now for changing it they are charging so much, its really unfair trade practice going on from airtel. I want my stb should get replaced without any charges.
                                        May 12, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 10, 2017
                                        Airtel Customer Care's response
                                        Dear Priyanka,

                                        This is with reference to your post, dated 10 April 2017 .

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Karishma Chauhan
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Apr 11, 2017
                                        Airtel Customer Care's response
                                        Dear Priyanka,

                                        This is with reference to your post dated 10 April 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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