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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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S
Sarvothama Shetty
from Ambala, Haryana
Apr 29, 2017
Resolved
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Resolved

Address: Udupi, Karnataka, 576101

I am having airtel mobile no [protected] and having problem of connectivity of gujarat mobile number [protected]. If i rang this number with my airtel number i receive the message saying that ' this number does not exit" i have also tried from other airtel number which i am having also get the same message.
I have visited your airtel service center at udupi they are not able to solve the problem.
Please look in to the matter and solve the problem.

My id: [protected]@yahoo.co.in

Sarvothama shetty
Jun 7, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2017
Airtel Customer Care's response
Dear Sarvothama,

This is with reference to your post, dated 29 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 30, 2017
Airtel Customer Care's response
Dear Sarvothama,

This is with reference to your post dated 29 April 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 07, 2017
Airtel Customer Care's response
Dear Sarvothama,

This is with reference to your post dated 29 April 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    K
    krishnakumarin
    from Gurgaon, Haryana
    Apr 29, 2017
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    Address: Faridabad, Haryana, 121006
    Website: Airtel

    Pl forward previous month Copy of Bill dated 24th April 2017

    at [protected]@rediffmail.com

    [protected]
    Please forward airtel postpaid bill and receipt for the month of April to June 2017 of Gautam Roy Choudhury, airtel number-[protected] at gautam.[protected]@sbi.co.in at the earliest.
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      R
      Ramualamu op
      from Chennai, Tamil Nadu
      Apr 29, 2017
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      Address: 620017

      Airtel offered me 200 ripped discount on my plan 499 as most of them gong to jio.i stayed back with airtel now they are saying it's not like that .so u cheated the customers in a cheap way once a given word of 6 months offer should not be taken back this is not good for a big network like ths
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        R
        Ro Hit
        from Kolkata, West Bengal
        Apr 29, 2017
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        Address: Jalpaiguri, West Bengal, 736121
        Website: My airtel

        I recharge the 399 and it promises rhat its validity is till 56 days but in recharge sms the validity of this is written 28 days .
        So can i get the 56 days validity of this pack
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          A
          anukrity
          from Ahmedabad, Gujarat
          Apr 28, 2017
          Resolved
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          Resolved

          To service team,

          This is anukrity varshney, having airtel prepaid connection no. [protected]. I lost my sim yesterday while changing the mobile case. hence, I request the Airtel team to please BLOCK this Sim card as soon as possible.

          Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

          Thanks,
          anukrity varshney
          Apr 30, 2017
          Complaint marked as Resolved 
          i have found my sim card while cleaning the room . thanks for allowing me to register a complaint.
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Apr 29, 2017
          Airtel Customer Care's response
          Dear Anukrity,

          This is with reference to your post, dated 28 April 2017.

          We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

          We look forward to receive the required details.

          Regards,

          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Hi... I lost my mobile in bus today while travelling from Bund garden(pune)to kasarwadi(pune). My mobile no. [protected].Pls I request u to block my sim card as soon as possible. Before get missused by someone.
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            U
            Upasana Dutta
            from Bengaluru, Karnataka
            Apr 28, 2017
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            Address: Bangalore, Karnataka, 560052

            Disconnection of the wifi connection.
            As I am vacating the place
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              S
              Sujeet K Verma
              from Morjim, Goa
              Apr 28, 2017
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              Address: Pune, Maharashtra, 412220
              Website: www.airteldigitaltv.in

              Dear Sir/Ma'am,
              kindly update my new mobile number[protected] for Airtel Digital TV account.
              my old number was[protected].

              Sujeet Kumar Verma
              Customer ID: [protected]
              email: qamanager.[protected]@gmail.com
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                M
                Mohamed Hisham
                Apr 28, 2017
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                Address: Madurai, Tamil Nadu, 625020
                Website: Airtel

                Hi I purchased airtel duplicate sim 3 days back i waited 48 hours for sms activation but it is not yet working my number is [protected] and muly mail id is [protected]@gmail.com
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                  D
                  Dhingra Charu
                  from Jaipur, Rajasthan
                  Apr 28, 2017
                  Resolved
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                  Resolved

                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  Hello

                  I was earlier using the airtel postpaid no [protected]. That was a Maharashtra no. I used when I used to live in Pune.

                  But now I have shut down this no. but I have an amount of Rs 415.84 which I have paid in advance and now I need refund of that money.

                  Kindly send that money back to my bank account or if you send it via check send the check to my new address

                  Sumit Rawal, Honda Cars India LimitedPlot- A1, 40/41, , Surajpur Kasna Rd, Greater Noida, Uttar Pradesh 201306

                  Please call me on [protected]

                  Thanks and Regards
                  Sumit Rawal
                  Jun 5, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  May 02, 2017
                  Airtel Customer Care's response
                  Dear Mr. Rawal,

                  This is with reference to your post dated 28 April 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    M
                    Maniraj Boyina
                    from Kunnamangalam, Kerala
                    Apr 28, 2017
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                    Address: Visakhapatnam, Andhra Pradesh, 531001

                    Can you please activate the Airtel sim no.[protected]U

                    Num : [protected]
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                      K
                      Kiran Kumar Reddy
                      from Bengaluru, Karnataka
                      Apr 28, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560067
                      Website: Airtel.com

                      I have taken Airtel broadband connection (account number [protected]) in Oct 2016 after paying 3 months advance rental of Rs. 4304. After 1 month they generated bill, I raised complaint (ref no.[protected] and they promised to adjust the advance paid in the bill but kept on generating the bills for 2nd and 3rd month. I called customer care multiple times but they are completely useless and kept saying they cannot track my payment even after sending the advance bill paid receipt. I finally cancelled the connection after 3 months. Now their legal team is threatening me to pay or they send court notice.
                      Really pathetic service from airtel that customers have to go through this kind of treatment after paying ADVANCE rental. I hope they wake up at least now or else I will have no option but to complain the consumer forum.
                      Jun 22, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      May 02, 2017
                      Airtel Customer Care's response
                      Dear Mr. Reddy,

                      This is with reference to your post dated 28 April 2017.

                      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      May 03, 2017
                      Updated by Kiran Kumar Reddy
                      I have sent the bank statement and receipt to [protected]@in.airtel.com
                      as instructed by the customer care
                      May 07, 2017
                      Updated by Kiran Kumar Reddy
                      Any update on this ?
                      Verified Support
                      May 18, 2017
                      Airtel Customer Care's response
                      Dear Mr. Reddy,

                      This is with reference to your post dated 28 April 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        R
                        Ravirajsinh Khachar
                        from Mumbai, Maharashtra
                        Apr 28, 2017
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                        Address: Rajkot, Gujarat, 360003

                        I got SMS from Airtel that I am eligible for 2 GB free data for 3 months and I awail this offer bit there after they increased my bill amount...
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                          K
                          krishna9943
                          from Hyderabad, Telangana
                          Apr 28, 2017
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh, 500072
                          Website: www.airtel.in

                          I am using airtel post paid connection from 1 year and the no ([protected]) was activated in march-2016 and they have barred my number april -27-2017.
                          Due to incomplete documents.

                          If i have not submitted proper documents how it got activated first time.
                          I have called customer care and nodal officer but no proper response and wrong information providing.
                          Jun 3, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          May 02, 2017
                          Airtel Customer Care's response
                          Dear Krishna,

                          This is with reference to your post dated 28 April 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            H
                            Hotelcitypalace raipur
                            from Bhopal, Madhya Pradesh
                            Apr 28, 2017
                            Resolved
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                            Resolved

                            Address: Raipur, Chhattisgarh, 492001

                            Dear Sir,
                            I have Airtel Broadband connection in the name of hotel city palace, Raipur location, my landline number is [protected] and i want to change my bill plan 999/- + tax but as the airtel customer care asked me to send a mail on [protected]@in.airtel.com but i didn't get any response from that side my request to change for bill plan change so kindly help for the same ...

                            and change my bill plan to 999/- + tax pack in CG location
                            Jun 1, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            May 01, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 28 April 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              S
                              subramani.gc
                              from Chandigarh, Chandigarh
                              Apr 28, 2017
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 600011

                              I have balance in my account but when i make calls it says insufficient balance. I reached cust care and they said switch off your data as it might cause the issue. I tried and called them again and waa told will be resolved in couple of hours. I gave them 5 hours and called them. Now they say 24 hours. I think they expect their subscribers to wait until they get fixed and not sure when they will fix it.
                              Jun 1, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 30, 2017
                              Airtel Customer Care's response
                              Dear Subramani,

                              This is with reference to your post dated 28 April 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                R
                                r.raghavan
                                from Chennai, Tamil Nadu
                                Apr 28, 2017
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                                Address: 612001

                                I am recharge 399 to [protected].but no recharge. So pl recharge the amount the following the airtel no [protected]
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                                  V
                                  v.balasubramanian1962
                                  from Ludhiana, Punjab
                                  Apr 28, 2017
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600087
                                  Website: Bharti Airtel

                                  I am airtel postpaid user for more than 10years

                                  I got a message that after downloading my airtel app, I have to click in the box showing surprise offer to get 30 GB data for 3 months for Postpaid users & stated that immediately i will get a confirmation text message.

                                  But it was not so. When i spoke to the customer care, they were telling it is not applicable for me. They told to send sms to 121 by typing SURPRISE. I did so immediately i got a message "sorry currently no offier is available for your mobile"

                                  Why these big corporate companies to fool people for getting publicity

                                  I will take it up further if this is not activated to me

                                  mobile no:[protected]
                                  Jun 2, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 02, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Balasubramanian,

                                  This is with reference to your post dated 28 April 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    S
                                    Saisanket Indi
                                    from Shiggaon, Karnataka
                                    Apr 28, 2017
                                    Resolved
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                                    Resolved

                                    I tried to recharge my no through IVR selection. I was asked to press 1 for offers & I continued the same. 3 plans were told & it further asked me to press 1 to subscribe, when I did directly 799 plan was activated where as i wanted to subscribe for 899 plan. I had not given chance to select desired plan.

                                    Spoke to customer care they dint resolve further they said to forward a mail to [protected]@in.airtel.com you will get a reply in 24 hours& I have not received any reply.

                                    Customer care service was pathetic. Airtel is just looting our money. & upon that customer care blaimed back it on me, & they said they cannot cancel the plan but another person from customer care said they will cancel it and refund it. I have not received any refund yet or plan has been cancelled.
                                    Jun 3, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 02, 2017
                                    Airtel Customer Care's response
                                    Dear Saisanket,

                                    This is with reference to your post dated 28 April 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      A
                                      anupkumar2017
                                      from Delhi, Delhi
                                      Apr 28, 2017
                                      Resolved
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                                      Resolved

                                      Address: 110037
                                      Website: Airtel

                                      I am a Postpaid customer of Airtel since from many years. Today I am very disappointed to inform you that Airtel which is one of the most prestigious telecom companies in India indulge in a scam o[censored]nwillingness activation and services charge imposition to its customers for a mysterious so called service “ERO Video”. Like Airtel’s other customer I am also facing the same problem. From last two months; without any intimation & my confirmation this unwanted service get activated by itself, multiple times in each month, on my Airtel Postpaid number (98****1549) and its service charges (Rs 35 for each activation) get added up in my monthly mobile bill. So it is my request to Airtel, kindly investigates this matter of the scam which is being played by a mysterious website called “ERO Video” and targeting your valuable customers and don’t let such scam group to use your platform.
                                      May 30, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 29, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Kumar,

                                      This is with reference to your post, dated 28 April 2017.

                                      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                      We look forward to receive the required details.

                                      Regards,

                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        B
                                        Banu Mohan
                                        from Chennai, Tamil Nadu
                                        Apr 28, 2017
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                                        Address: 600002
                                        Website: airteldth

                                        Please change my package to South India My Family since I am paying Rs 537 per month. My Plan ID is [protected]
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