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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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C
Chetan Khandelwal
from Chennai, Tamil Nadu
Apr 7, 2017
Resolved
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Resolved

Address: Pune, Maharashtra, 410507

Hi

My address: Talegaon Dabhade, Pune, 410507
Number: [protected]

In airtel Addvert. ladhak also network but im staying in near metro city pune, here poor network.

Please look into issue. My family have 4 airtel no. and we are old cudtomer. As a poor network situstion Me and my family will move on another service provider. Because this is very bad if im received call then me and caller not listing voice.

Hope you resolved my issue asap.

Regards
Chetan k
Jun 3, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2017
Airtel Customer Care's response
Dear Chetan,

This is with reference to your post, dated 07 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 03, 2017
Airtel Customer Care's response
Dear Chetan,

This is with reference to your post dated 7 April 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    A
    Arun5
    from Delhi, Delhi
    Apr 7, 2017
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu, 600099
    Website: www.airtel.in

    Dear sir,

    I received a msg from your end saying that I will be getting unlimited local std calls and 1gb data daily for 28 days.

    I activated the pack and also I received a msg saying it got added. I came to know that my data usage was charged from my balance. I request you to kindly add the pack and refund the money which was deducted for data usage.

    If not pls refund my full amount or i will go away from your network.

    Thanks,
    Arun
    May 22, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Apr 17, 2017
    Airtel Customer Care's response
    Dear Arun,

    This is with reference to your post dated 7 April 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      A
      Aravanan
      from Chennai, Tamil Nadu
      Apr 7, 2017
      Resolved
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      Resolved

      Address: 600045
      Website: www.airtel.in

      Have opted for airtel broadband fibernet connection on 28/02/2017 They took nearly one month to process it, subsequently i received call from the customer executive enquiring about the address and contact information.I have been informed that your airtel executive will collect the advanced rental amount of Rs. 2100 on 26/03/2017 (Sunday), the same amount has been paid and received the airtel bill as well. Also i have received a message from AD-AFIBER via my mobile as
      "Thanks for your interest in AIRTEL FIBER BROADBAND, please call us for any support. Call[protected]"

      My complaint (AIRTEL) and the reference number is 80654918

      The executive information has been provided below:
      Name: Raja
      Mobile number: [protected]
      Exec. Code:[protected]
      Airtel Receipt CAF NO: TNPC2872
      Airtel Receipt Bill NO: 8272

      New connection is not received yet and if I enquired AIRTEL customer care, there are saying previous AIRTEL employee has hacked "AIRTEL" network and stole the datas.
      I just want to save them from this fraud.

      Please take a action on my complain.

      Thanks in advance.

      Regards,
      Aravanan PS
      aravanan.[protected]@gmail.com
      +1 photos
      May 16, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Apr 07, 2017
      Airtel Customer Care's response
      Dear Aravanan,

      This is with reference to your post, dated 07 April 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Apr 12, 2017
      Airtel Customer Care's response
      Dear Aravanan,

      This is with reference to your post dated 7 April 2017 .

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Karishma Chauhan
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        S
        Sathish Sqa
        from Hyderabad, Telangana
        Apr 7, 2017
        Resolved
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        Resolved

        Address: Hyderabad, Andhra Pradesh, 500090

        Respected Sir,

        Seasons Greetings to you, and this email finds you in Good Health.

        This email is written not only to notify about the grievance but the amount of sufferings we face day to day with poor airtel signal in our area, our area which is a suburb of Hyderabad. The name of our area is lake view Colony in Pragathi Nagar of Hyderabad - 500090. This area lies very close to a beautiful lake named Ambir Cheruvu. From this area I Sathish kumar. S represent the Vaishnavi Perfect Towers, Secretary. It is no doubt that Airtel is the best mobile/Telco service provider in terms of 4g Signal and the best Network Clarity for the World, but not for Lake View Colony Pragathi Nagar. The Reason being -the nearest Airtel tower is atleast 4 km from our apartment radius. There comes the beautiful story of Network service providers including airtel ignored the basic rights of Mobile signal in our area fearing some unknown political reasons, which only god knows. Yes there is no mobile tower in lake view colony, and still our area lives in dark ages.
        For better ventilation and away from the urban crowd i have purchased a flat in this area in 2009 without knowing the problems of mobile network signal. A billion Thanks to Airtel when it took lot of guts to provide us the landline connection in our area, I have so much of grattitude for that, I have a airtel landline connection from 2010 to communicate with the outer world. Earlier I had a tata docomo mobile connection till 2015, I have number ported to Airtel for the only reason that I already have a landline connection with Airtel for more than 8 years Based on that I am a special customer for Airtel, so it would be easy to get good services, I request for mobile signal boosting or a Network signal repeater to be installed in my apartments, for the very reason that more than 50 people use airtel connection. Infact I have told to incurr the device charges, But in Vain.
        I got a clear cut message from Airtel that they are not going to increase the signal or provide a Mobile signal booster device, I have literally begged Airtel in various cases with service requests, the point is that they dont say a "NO", they deny amicably by ignoring my emails or simply say "your mobile is not reachable". It is a basic common sense I am requesting a service for betterment of mobile service, which already denotes that I dont have a mobile service in my area, so always I have provided my landline number to be contacted. I have raised many service requests all have been sent to recycle bin by your customer support executives.
        I have only one ask, being a timely payer of mobile and landline bills, I would like to have mobile signal in my house premises, and its my right to have it. I am begging you/pleading you to provide it. I work for a multinational company in which i am not getting any business calls when I am at home, which is indirectly playing a role in my career growth as well. Please prrovide a mobile signal booster for betterment of 50 people using airtel connection in our Vaishnavi Perfect towers association. Other details please find below:

        My Airtel Mobile Number: [protected]
        My Landline Number:[protected]

        Address:
        Flat No :102, 1st floor, BLOCK B, Vaishnavi Perfect Towers,
        Lake view Colony, Pragathi Nagar, Ranga Reddy District
        Hyderabad. Telangana State
        Postal Code - 500090
        India

        Thanks and Regards,
        Yours Faithfully

        Sathish Kumar S
        Airtel Customer.
        Hyderabad
        May 19, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Apr 09, 2017
        Airtel Customer Care's response
        Dear Sathish,

        This is with reference to your post dated 7 April 2017 .

        We tried calling you multiple times to get additional details to enable us to address your concern.
        However, there was no response.
        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

        Regards,
        Karishma Chauhan
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Apr 17, 2017
        Airtel Customer Care's response
        Dear Sathish,

        This is with reference to your post dated 07 April 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Aug 04, 2020
        Updated by Sathish Sqa
        Call my landline number [protected]
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          R
          Rechal S
          from Bapatla, Andhra Pradesh
          Apr 7, 2017
          Resolved
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          Resolved

          Website: airtel

          I got a phone call from the number [protected] he tried to swap my sim and at the same time in the name of bank manager tried to ask about my bank account details and ATM card 12 digit number.
          how can i give complaint on the above mentioned mobile number.
          how can i get the information about that fraud caller with this number.
          why airtel service provider gives simcards to everyone without any enquiry
          May 8, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Apr 07, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 7 April 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Anil S.
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Apr 07, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 7 April 2017.

          We would request you to get your complaint registered at law enforcement agency. Further, we would urge you to safeguard your personal details.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Anil S.
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            A
            Ashish258
            from Surat, Gujarat
            Apr 7, 2017
            Resolved
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            Resolved

            Address: Sabarkantha, Gujarat, 383255
            Website: www.airtel.in

            I received call from airtel official Vinay Patel ([protected]) on 04/04/2017, he asked to recharge my dth connection giving me different offers. I explained him that my house is being renovated and i will be unable to use the connection for next 6 to 8 months. So he told me to put dth on hold for 6 month for which i will have to recharge for Rs 199. He told me that I will the the balance will not get deducted and practically i have no loss in recharging. So i recharged my dth online (through airtel.in) and called him again. He told me the connection will be put on hold. Next day i noticed that my connection got recharged with one month plan. Then i tried to solve the issue by calling customer care and Mr Vinay but now Mr Vinay is behaving rudely, his tone changed completely. He misguided me and put me in financial loss of Rs 200.
            I have call recording of talk with him in case you need that email me.
            May 12, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Apr 07, 2017
            Airtel Customer Care's response
            Dear Ashish,

            This is with reference to your post, dated 7 April 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Anil S.
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Apr 11, 2017
            Airtel Customer Care's response
            Dear Ashish,

            This is with reference to your post dated 07 April 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              S
              shiva prasad R
              from Bengaluru, Karnataka
              Apr 6, 2017
              Resolved
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              Resolved

              Address: New Delhi, Delhi
              Website: www.airtel.in/digitaltv

              As per my enquiry through mail on 01.04.17, one Ms.Manisha called me on 02.04.17 and explained about DTH Service. As she said, a qualified technician will be sent to my residence, and the connection will be installed properly without any problem. On 03.04.2017, a technician named as Mr.Yadagiri (cell No.[protected]) from M/s Sri Laxmi Enterprises, Saradhi Studios Road, Maitrivanam, Ameerpet, Hyderabad Cell No.[protected] & [protected]) has come to my home at Gayatri nagar, Borabanda at 11 a.m and fixed the antenna immediately without checking signals. He even doesn't know how to fix the cables also properly. I helped him in this process also. He tried upto 5 p.m and could not get the signal and nothing has done on that day. He wasted a valuable day and to my surprise, he left without installing the same. I told him to take back the equipment when there is no signal, as told by him, he refused to do so and went away. M/s Sri Laxmi Enterprises also not responded to my calls till date i.e, 06.04.2017. I complained the same thing through emails and contacting the customer care no.[protected] many times and Mr.Jignesh and Mr.Santosh chinnadurai, chennai confirmed me that as I am not interested in the connection, my order no.17474408 & ID No.[protected] will be cancelled immediately and a representative from Airtel DTH will take back the equipment by 06.04.2017 evening. But till now (now the time is 09.20 p.m) nobody turned up to collect the same. Even from yesterday onwards, I could not get the customer care no. also.

              As I experienced the worst and irresponsible behavior on the installation day itself, I decided to cancel my order and requesting the concerned to take back the equipment immediately as the equipment still lying at my home. It is their responsibility to take back the equipment which is fixed by their irresponsible and rude technician and I hereby bring to the concerned that I am not going to pay even a single rupee on my behalf.

              Dear consumers, don't go for Airtel DTH as it is the worst service provider!

              Prasad
              cell No. [protected].
              May 8, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Apr 07, 2017
              Airtel Customer Care's response
              Dear Mr. Prasad,

              This is with reference to your post dated 06 April 2017.

              We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                D
                Dr mayank oberoi
                from Durgapur, West Bengal
                Apr 6, 2017
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 562114

                Airtel charged me for international roaming even though i have not asked for any activation of such services.They have deducted balance from my account, on calling their representative he told that the matter will be solved and i will be returned back my deducted amount, but even after calling them several times it has not been reverted back.I have been using airtel for seven years and they have become so rude and irresponsible i should know if that is the case i should port to other operator
                May 19, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Apr 07, 2017
                Airtel Customer Care's response
                Dear Mr. Oberoi,

                This is with reference to your post, dated 6 April 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Anil S.
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Apr 17, 2017
                Airtel Customer Care's response
                Dear Mr. Oberoi,

                This is with reference to your post dated 06 April 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  V
                  VSSKNITHYA
                  from Coimbatore, Tamil Nadu
                  Apr 6, 2017
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                  Address: Coimbatore, Tamil Nadu, 641045

                  Corporate postpaid mobile prepaid data recharge tail d more than 10 times for the number [protected] amount my account débited but transaction failed due to technical issue.wh more than 3 days not rectified and why your airtel sites allowed to payments. Pl. Reply DMS my airtel mobile [protected]
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                    B
                    badizml
                    Apr 6, 2017
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                    Address: 788101

                    I have brought my airtel sim card in Saudi arab but it not working now. I want to activate the sim card pls tell me the process for activating the airtel sim pls
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                      K
                      kunal243
                      from Surat, Gujarat
                      Apr 6, 2017
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                      Address: Surat, Gujarat

                      Hello sir I am Kunal I am not able to receive any call or messages my number is [protected] please help me as soon as possible
                      Thankyou
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                        A
                        arajesh21
                        from Chennai, Tamil Nadu
                        Apr 6, 2017
                        Resolved
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                        Resolved

                        Address: Jharsuguda, Odisha, 768201
                        Website: www.airtel.in

                        My mobile number is [protected]. I port my number from Vodafone(M.P) to airtel(Odissa) .on[protected] at 22:02:06 my Vodafone(M.P) sim deactivated due to porting but airtel sim card not activate .

                        My alternative number is [protected].

                        I contact to airtel customer care for activation of my sim card, but they do not give proper answer.

                        So I visited the airtel store on[protected], They informed that activation will be done by Evening,
                        Again I visited the store on[protected]Evening), They informed that activation will be done by[protected] Morming.
                        Again I visited the store on[protected]Morning), They informed that activation will be done by[protected] by 12pm

                        Till now activation not done.
                        So help me for activation of my airtel sim card mobile number is [protected].

                        I have mailed the issue on[protected] to [protected]@in.airtel.com, & [protected]@in.airtel.com but no response

                        On[protected] porting process completed ...Vodafone(M.P) sim off but airtel sim still not activated.
                        Apr 7, 2017
                        Complaint marked as Resolved 
                        Airtel store person mailed to concerned department regarding the issue, But he can not ensure how much time it will take to activate the sim, they has taken nearly 1 days to activate the sim
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 07, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 6 April 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Apr 13, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 06 April 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          P
                          Preetam Rk
                          from Kolkata, West Bengal
                          Apr 6, 2017
                          Resolved
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                          Resolved

                          Address: Imphal East, Manipur, 795001
                          Website: www.airtel.in

                          Hi

                          Sms on my Airtel num­­ber is not working since yesterday, both outgoing and incom­i­ng. Kindly, look into my problem and hope the resolution will be done at the ear­liest. Because of th­is problem, all my work is at hold and affected badly be­cause am not able to rec­eive important messa­ges or OTP for bank transactions. Kindly resolve the issue at earliest.

                          Regards
                          Rajkumar Preetam Si­­ngh
                          [protected]
                          Airtel prepaid
                          May 14, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 07, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 6 April 2017.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Apr 13, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 06 April 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            R
                            revathishankar
                            from Mumbai, Maharashtra
                            Apr 6, 2017
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 600080
                            Website: airtel

                            According me 349 is a big amount I brought a new sim by paying 349 trusting they I'll give offer of 1 GB per day but even after 1 week I didn't get that offer I have called customer care many time no response form them waste of getting this airtel paying my money of 349 irresponsible the worst experience with airtel I will never ever recommended others to buy, encourging customer with fake offers, particularly karthick.s chennai customer care staff is so worst in responding
                            Jun 3, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 07, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 6 April 2017.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Anil S.
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            May 03, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 6 April 2017 .

                            We tried calling you multiple times to get additional details to enable us to address your concern.
                            However, there was no response.
                            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              S
                              Susmit Mahato
                              from Delhi, Delhi
                              Apr 6, 2017
                              Resolved
                              Report
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                              Resolved

                              Address: New Delhi, Delhi, 110075

                              Every time i am trying to recharge my airtel number it is showing error code 13.what should i do to solve this issue??
                              Its really annoying my airtel sim is from West Bengal but bought recharge coopon in delhi and trying to recharge but of no use .
                              Solve this problem or else i have to change to other providers.
                              Please solve this issue soon because i am not able to contact.
                              May 17, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 07, 2017
                              Airtel Customer Care's response
                              Dear Mr. Mahto,

                              This is with reference to your post, dated 6 April 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Anil S.
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Apr 13, 2017
                              Airtel Customer Care's response
                              Dear Mr. Mahato,

                              This is with reference to your post dated 06 April 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                M
                                mitra.sagarika
                                from Delhi, Delhi
                                Apr 6, 2017
                                Resolved
                                Report
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                                Resolved

                                Address: Khordha, Odisha, 751024
                                Website: consumercomplaints.in

                                I recharged my phone on 31st march, 2017, with ₹349, by logging in from computer, since the app was not working properly today.
                                But I'm not getting 1gb per day as it was mentioned in the pack. Problem's reason cannot be that since I didn't recharge from app it's not working, since my roommate also got the same pack recharged from computer and is getting 1gb per day.
                                349 is not a small amount.
                                Please see to it and reply as soon as possible.
                                May 13, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 07, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post, dated 6 April 2017.

                                We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                We look forward to receive the required details.

                                Regards,

                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  D
                                  dinesh chandrawanshi
                                  from Bengaluru, Karnataka
                                  Apr 6, 2017
                                  Resolved
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                                  Resolved

                                  Address: 560045
                                  Website: My airtell lambda pack app

                                  Need to update regarding 1GB per day data with unlimited calls as till now I got only 1GB data.

                                  Attached screenshot shows Airtel is giving 1 GB data per day .

                                  I have customer care voice recording as they cheated with costumers also they are ready to give me daily 1 GB data per day today on wards .but still I did not get . So please do some useful otherwise I m going police, consumer forum Medea as well .
                                  Mobile number : [protected]
                                  +2 photos
                                  Jun 3, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 07, 2017
                                  Airtel Customer Care's response
                                  Dear Dinesh,

                                  This is with reference to your post, dated 06 April 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  May 03, 2017
                                  Airtel Customer Care's response
                                  Dear Dinesh,

                                  This is with reference to your post dated 6 April 2017 .

                                  We tried calling you multiple times to get additional details to enable us to address your concern.
                                  However, there was no response.
                                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    P
                                    parthajeet
                                    from Mumbai, Maharashtra
                                    Apr 6, 2017
                                    Resolved
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                                    Resolved

                                    Address: 412101
                                    Website: www.airtel.in/personal/digital-tv

                                    Airtel Digital TV customer id [protected]

                                    Ladies and Gentlemen at Airtel,

                                    This new connection was installed on April 3, morning around 9 am. Despite a 30 minute activation, till late evening it was not activated. Upon followup with the installation engineer it was activated after about 12 hours.

                                    On the morning of April 5, when we turned on the TV, the signal was gone (error B0001) in perfect sunny conditions. When I called the installer he indicated that he cant do much; it must be a problem with the wiring provided by the developer. The developer's rep refuted this argument. So on the morning of April 5 I called your call centre, where I was promised that by 4 pm of April 4, my problem would be resolved. No one called me on April 5 about this; no one visited.

                                    So this morning before 8 am I called the call centre again and they said they have escalated the complaint and that they will take up the case in priority. I also called Sagar Hulawale from Iconic Services who had sold the connection. Sagar said that an engineer would anyway be visiting our complex around 10.30/11 am and he would request him to fix my problem. When no one came by 11.20 am today I called Sagar again, and he said that someone will come sometime today...sometime? He could not confirm a time.

                                    Now its 7.00 pm on Day 2 and no engineer from Airtel has called me, nor has Sagar bothered to inform me what happened to his part of the promise.

                                    So what do we do? Keep on waiting for eternity or what? Who will fix this? When will Airtel reps stop making false promises?

                                    With regards,

                                    Parthajeet Sarma
                                    M[protected],[protected]
                                    May 21, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 11, 2017
                                    Airtel Customer Care's response
                                    Dear Parthajeet,

                                    This is with reference to your post dated 06 April 2017.

                                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Apr 17, 2017
                                    Airtel Customer Care's response
                                    Dear Parthajeet,

                                    This is with reference to your post dated 06 April 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      S
                                      singu123
                                      from Bengaluru, Karnataka
                                      Apr 6, 2017
                                      Report
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                                      Address: Bangalore, Karnataka, 560036

                                      Please you can update new mobile number i.e [protected] with old mobile number i.e [protected]

                                      With Regards,
                                      Singu Veerababu
                                      [protected]
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                                        T
                                        teja y
                                        from Hyderabad, Telangana
                                        Apr 6, 2017
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh

                                        Ive recharged my airtel prepaid number with rs.349 believing their 1gb/day plan ...and what i got is 1 gb/month...When i called customer care they told that they have put up a request and i ll be getting the benefits only if i recharge again with 349..i decided to port to IDEA and applied for port...Then they started calling and annoyed me with asking my details and started giving negative info about the network to which im going to port. when i refused to provide such info, one last customer care lady was so abusive and used some words which i dint like...

                                        I need her details so that i can teach her some manners in the same harsh way. and AIRTEL, first train your customer care executives how to deal with customers rather than giving negative publicity to other networks...Otherwise u will be out of the race very soon...

                                        I got a call from [protected]
                                        ps:that number is to trace out her details. if possible
                                        May 9, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 07, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 6 April 2017.

                                        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                        We look forward to receive the required details.

                                        Regards,

                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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