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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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Airtel reviews & complaints page 1351

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S
soumen Premier
from Bilhaur, Uttar Pradesh
Apr 20, 2017
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Address: 121004

Hi team

I m very sorry to say that i had a very bad experience with airtel. From last 6 months i m facing the network issue every time your executives are commenting that it will resolve with a 2 -3 day but it never happen.. After that they committed that if it not resolve we wave off your bill.. That has not also been done so know i have no option to port out from airtel and to post on social media regarding the sam as i do have the recording with me also...
Airtel customer support has been notified about the posted complaint.
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    P
    Pamula saikrishna
    from Sirsilla, Telangana
    Apr 20, 2017
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    Address: Karimnagar, Andhra Pradesh, 505402

    Call details and sms my airtel number [protected]
    Apr 20, 2017
    Updated by Pamula saikrishna
    Call details and sms
    Apr 20, 2017
    Updated by Pamula saikrishna
    Call details and sms my Airtel mobile number [protected]
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      S
      sukesh kr
      from Agartala, Tripura
      Apr 20, 2017
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      Address: Ranchi, Jharkhand, 834001

      Currently I am using 4 gb data plan in my postpaid no [protected]. now I want to remove it immediately. I am not interested in internet connectivity with this connection. plz update me asap
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        S
        SENTHIL513
        from Mumbai, Maharashtra
        Apr 20, 2017
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu
        Website: www.airtel.in

        I have aitel 4g dongle, last month payment made on 7th march, but my connection was disconnected, hence i went to madipakkam airtel office and given all the proofs (Bank statement, receipt details, merchant debit reference id), still my connection is not enabled, today i had connteced custoemer care office reg my payment, still they are saying not received. Also got call from madipakkam airtel showroom, saying that again come and submit the payment details againg.
        Also airtel forcing to pay the amount for my account till date (They are expecting to pay the amount even my id was blocked period as well)

        Had requested connection closed request but they are saying full payment to be done then only can able to close the connection so until my old payment issue resolved till that time i need to pay the money
        May 24, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Apr 20, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 20 April 2017 .

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Karishma Chauhan
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Apr 22, 2017
        Airtel Customer Care's response
        Dear Senthil,

        This is with reference to your post dated 20 April 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          A
          arjun gowda power
          from Bengaluru, Karnataka
          Apr 20, 2017
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          Address: Bangalore, Karnataka, 560024

          I want one number in my msg history in may 2015 to july 2015
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            T
            Tharun Vallabhu
            from Delhi, Delhi
            Apr 20, 2017
            Resolved
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            Resolved

            Address: 500090
            Website: Airtel.in

            I have opted for airtel 349 plan (Unlimited calls + 1gb data everyday for 28days) but after 2 days data is not working... Not even 2g.. This is really pathetic and least expected from airtel.. I do have called cc.. That gentelman said i'm not eligible for 1gb data for 28days and i will get only 1gb/month... If i'm not eligible then who else is eligible??? Will airtel give this offer to jio customer???
            God bless airtel
            May 23, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Apr 20, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 20 April 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Apr 22, 2017
            Airtel Customer Care's response
            Dear Tharun,

            This is with reference to your post dated 20 April 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              S
              Samar Vijay Singh Rawat
              from Bengaluru, Karnataka
              Apr 20, 2017
              Resolved
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              Resolved

              Address: Jaipur, Rajasthan

              I have purchased the ₹348 plan from Airtel. It works really well. However, I've been facing a huge problem recently. At midnight, when I'm supposed to get 300 more minutes and a GB of data, the services promised stop working. The problem is resolved after around 2-3 hours past midnight. I need the internet throughout the day as I am a student. I called the customer care and they said that this is absolutely natural. However, I don't think so. Kindly fix this ASAP.
              May 24, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Apr 20, 2017
              Airtel Customer Care's response
              Dear Mr. Rawat,

              This is with reference to your post, dated 20 April 2017 .

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Karishma Chauhan
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Apr 22, 2017
              Airtel Customer Care's response
              Dear Mr. Rawat,

              This is with reference to your post dated 20 April 2017.

              We tried calling you multiple times to get additional details to enable us to address your
              concern.

              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                Sujatha Vadrevu
                from Delhi, Delhi
                Apr 19, 2017
                Resolved
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                Resolved

                Address: 248007
                Website: UPES website

                I am working in University of Petroleum and Energy Studies, Dehradun. I kept my mobile name Gionee 4g in my bag at my cabin and went for invigilation. I returned at 5pm. My mobile was missing. I request you to kindly block my mobile number. This is my official number.

                Sim No: [protected]

                Dr.Vadrevu.sujatha
                Asst. Professor (SS)
                Dept. of HSE
                Bidholi campus
                Via Premnager
                Dehradun
                May 27, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Apr 19, 2017
                Updated by Sujatha Vadrevu
                Please register my complaint.
                Verified Support
                Apr 20, 2017
                Airtel Customer Care's response
                Dear Sujatha,

                This is with reference to your post, dated 19 April 2017 .

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Karishma Chauhan
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Apr 22, 2017
                Airtel Customer Care's response
                Dear Sujatha,

                This is with reference to your post dated 19 April 2017.

                We tried calling you multiple times to get additional details to enable us to address your
                concern.

                However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Apr 25, 2017
                Airtel Customer Care's response
                Dear Sujatha,

                This is with reference to your post dated 19 April 2017.

                We were waiting to receive your contact details to enable us to address your concern.

                Since we have not heard back from you, we trust your issue has been resolved.

                If you require further information / assistance, please write to us at [protected]@in.airtel.com

                Regards,

                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  N
                  nilfresh
                  from Harindanga, West Bengal
                  Apr 19, 2017
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                  Address: Kolkata, West Bengal, 700001

                  Please arrange to provide me monthly bill for the month covering period 20-feb 17 to 19-mar 17. I had requested for the same.My mobile number is [protected] & mail id [protected]@rediffmail.com
                  Due to lethargy customer service from your outlet at Kolkatta I was planning to swith over.
                  Please provide some call redressal of my some issues.
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                    V
                    VinayLall
                    from Mumbai, Maharashtra
                    Apr 19, 2017
                    Resolved
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                    Resolved

                    Address: Indore, Madhya Pradesh, 452010
                    Website: airtel.com

                    Requested for shifting of my landline[protected] on 16/02/2017 Ref. No. 78971628. 5 days time was given. Moved out of premises to new one. 02/03/2017 get a bill adjusted from my advance deposit. 02/04/2017 again billed advance adjusted and now calling for balance of Rs 270.00. After all efforts of 45 days wrote to disconnect on 07/04/2017 in frustration as does it take 45 days ? 20 emails to [protected]@in.airtel.com, Nodal and Appellate but, all are sleeping. Best part my new address on bill has come but, no connection given. Daily chasing for Rs 270.00 is remarkable. I should get refund back or I have to pay not able to understand.
                    Given advance got cheated as diluted all my advance deposits in fake billing and now calling for difference payment where as I am suppose to get back my funds for unused period i.e. 16/02/2017 onward. Again they will take 7 days to disconnect and will raise one more bill and demand balance money with late fee and new bill funds too. Big cheating practices. Please help me
                    May 24, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 23, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 19 April 2017 .

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Karishma Chauhan
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      M
                      M k sinha
                      from Lala, Assam
                      Apr 19, 2017
                      Resolved
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                      Resolved

                      Address: Patna, Bihar, 800008

                      Dear concern
                      Good day
                      I have taken your connection in February that time it was working fine. But after 1 month it has network issue with outgoing & incoming call I have called so many time to CCC but not get satisfactory answer.
                      I have called your local executive Mr Rohit but also same.
                      I am too much faded about your Service.
                      Plz resolve my issue asap.
                      May 23, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 20, 2017
                      Airtel Customer Care's response
                      Dear Mr. Sinha,

                      This is with reference to your post, dated 19 April 2017 .

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Karishma Chauhan
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Apr 22, 2017
                      Airtel Customer Care's response
                      Dear Mr. Sinha,

                      This is with reference to your post dated 19 April 2017.

                      We tried calling you multiple times to get additional details to enable us to address your
                      concern.

                      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        K
                        ksmani21
                        Apr 19, 2017
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560113
                        Website: www.airtel.co.in

                        Dear sir

                        I had given the following complaint regarding not providing broadband connection aand I have not heard anything till date. As on one of the distributor of airtel Mr. Khan had collected my application for broadband connection application no. TBLR 7309111 as on 05/04/2017. The airtel official told that the connection will be provided within 48 days. But neither distributor Mr. Khan mobile no. [protected] and his technical manager Mr. Sharan Kumar mobile no. [protected] did not respond my calls regarding the connection. Again I came to know that since they have not taken action against my application my application logged in was logged out and rejected. Again on following up the applcation was relogged in and my cheque was debited on 19/04/2017 for Rs. 3447 payable to Bharti Airtel ltd. But till date I have not received any connection and these two people are not responding my calls. I fear that there is a fraud played on me and my application money is swindled by the airtel people without giving connection. Please help me to get the broadband connection.
                        May 28, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 27, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 19 April 2017 .

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          M
                          mmmmmm123456
                          from Saharsa, Bihar
                          Apr 19, 2017
                          Resolved
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                          Resolved

                          Address: Aurangabad, Bihar, 824143

                          Dear sir/mam,
                          I purchased a new airtel sim ([protected]) @ rs 290. Offering free calling & 1gb data per day @ 4g network initially it worked @ 4g network but after a weak it begins work on 3g network. I visited airtel store they are not responding well. They are saying airtel 4g network has been closed on your area. Kindly take a legal action. And airtel challenge for a open network. Where is open network? Plz take a legal action regarding this. Thnku & have a nice day.
                          May 24, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 20, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 19 April 2017 .

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Karishma Chauhan
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Apr 22, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 19 April 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Apr 23, 2017
                          Updated by mmmmmm123456
                          I purchased a new airtel sim @Rs 290 ([protected]) offering all calls free & per day 1gb data on 4g network. But after purchasing after a weak it begins work on 3g network. I visited airtel store they are not responding well. Kindly take a legal action regarding this subject. Airtel challenge for a open network, where is open network. I have submitted a complain also but till today no any action has been taken.
                          Verified Support
                          Apr 27, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 23 April 2017 .

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            S
                            Suyank Jain
                            from Durg, Chhattisgarh
                            Apr 19, 2017
                            Resolved
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                            Resolved

                            Hi, I am not receiving any SMS from any network except Airtel most of the times, further I am not getting messages from various banks, IRCTC, makemytrip etc. This problem started from about a month and I have contacted customer care atleast 20 times since then, everytime they tell me that the complaint has been logged and will be resolved by such and such date and time and I never get any response. This is really frustrating as I am unable to do online banking at the moment and this is impacting my work big time. My number is [protected], please resolve immediately. Rgds, suyank jain
                            May 24, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 20, 2017
                            Airtel Customer Care's response
                            Dear Mr. Jain,

                            This is with reference to your post, dated 19 April 2017 .

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Karishma Chauhan
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Apr 22, 2017
                            Airtel Customer Care's response
                            Dear Mr. Jain,

                            This is with reference to your post dated 19 April 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              V
                              Vinodkumar9971
                              from Delhi, Delhi
                              Apr 19, 2017
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                              Address: New Delhi, Delhi, 110085
                              Website: www.airtel.in

                              SIR,
                              Today I have lost my mobile with sim . My mobile number is [protected].Please reply me as early as possible about the problem mentioned above and also provide me a duplicate sim
                              Thank you
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                                A
                                amitshroti
                                from Mumbai, Maharashtra
                                Apr 19, 2017
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra, 401107
                                Website: www.airtel.in

                                Dear sir/madam

                                i got SMS from airtel
                                Rs 399=unlimited Local+STD call+1 GB/din, 70 din (4G H/S+4G Sim par manaya)
                                Shartein Lagu

                                where i hv to check shartein (Shartein Lagu) as I activate this plan immediate i got sms only 3000 call are free for you why i dont want plan for Internet i want for call that why activate this plan... after that i went Airtel Gallery In mira road first she is saying all from where did this activate this plan what ur show me ...is this compulsory to tell where plan Activate ...i told her plz show me Terms & Condition mention in WebSite then wait then she searching where r terms and condition after she says I got mail about terms and Condition then i told her show me now she says sorry we no right to show mail ...That kind Store Manager you keep in this Big Store... Where u mention terms and Condition(Shartein Lagu)...its Totally Fraud with Customer...

                                Thanking You

                                Amit
                                [protected]
                                May 23, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 20, 2017
                                Airtel Customer Care's response
                                Dear Amit,

                                This is with reference to your post, dated 19 April 2017 .

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Karishma Chauhan
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Apr 22, 2017
                                Airtel Customer Care's response
                                Dear Amit,

                                This is with reference to your post dated 19 April 2017.

                                We tried calling you multiple times to get additional details to enable us to address your
                                concern.

                                However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  B
                                  Bbbhatia
                                  from Agra, Uttar Pradesh
                                  Apr 21, 2017
                                  Resolved
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                                  Resolved

                                  Address: 110058

                                  The landline is out of order since Nov 2016.WiFi is not working. Inspire of complaints on 121 there has been no response. Now after five months airtel is demanding payment of bill.which is highly irregular and unjustified.please disconnect it immediatly
                                  Inspite of reminders on 121, airtel failed to resolve the complaint and make landline working.
                                  It is highly improper to demand payment
                                  May 27, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 22, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 21 April 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Apr 26, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 21 April 2017 .

                                  We tried calling you multiple times to get additional details to enable us to address your concern.
                                  However, there was no response.
                                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    S
                                    Saurabh Barla
                                    from Mumbai, Maharashtra
                                    Apr 19, 2017
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra
                                    Website: airtel

                                    I have been following up with the airtel customer care, from past 1 month, regarding the up-gradation of plan on my existing number,
                                    Plan details-
                                    Current plan on my number - 349 Rs (unlimited calling + 1gb data for a month)
                                    Plan currently given by airtel to other customers - 349 Rs (unlimited calling + 28gb data for a month)

                                    I have repeatedly raised a request/complaint with the customer care executives, and also via twitter and facebook... but every time they keep saying, we have taken your complaoin, and the service will be updated on your number within 2-3 working days.
                                    Its over a month, but still my complaint has not been resolved, and many times some customer care executives, are rude enough to say, if you are not happy with your existing plan, you can port out to other operators.

                                    I am tired of complaining with the airtel customer care department, but nothing has been done.

                                    Taking help of this forum, so that, they upgrade the services on my number as well (services which they are claiming that it is for all the customers).

                                    Kindly take this issue on priority, and resolve it.

                                    Mobile number (airtel) for which i have been complaining - [protected]
                                    May 23, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 20, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 19 April 2017 .

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Karishma Chauhan
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Apr 20, 2017
                                    Updated by Saurabh Barla
                                    I am trying to get in touch with you guys, from past 3 days... but all i am getting is, round and round response from your team. PFA the screenshot of the fb chat, where from past 4 days, they are just telling, they will call to address my issue, but i am not getting any call, even after reminding them continously.

                                    Really disappointed by your service quality. This is not the airtel, which i have been using from past so many years.

                                    You guys have started taking customers for granted now... really disappointed

                                    Verified Support
                                    Apr 22, 2017
                                    Airtel Customer Care's response
                                    Dear Saurabh,

                                    This is with reference to your post dated 19 April 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Apr 22, 2017
                                    Updated by Saurabh Barla
                                    My problem is still not resolved... And when did you guys shared the resolution details? You just reiterated what i have been hearing from customer care from 1 month, that is, to wait for the offer to get activated on my number... this is not the solution I was looking for.

                                    If you guys are unable to resolve my problem, just admit it, and tell me to port out publicly, so that others also know, how awesome your service is.

                                    Really disappointing... even after taking help of public forum, you guys havent done anything to solve the issue, rather just gave a diplomatic reply...

                                    If you guys are not capable of solving the problem, have the guts to accept it...
                                    Apr 26, 2017
                                    Updated by Saurabh Barla
                                    waiting for your response...
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                                      S
                                      shraddhamahilkar
                                      from Delhi, Delhi
                                      Apr 19, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110017
                                      Website: www.airtel.in

                                      Dear Airtel Admin,
                                      I was using the number [protected] since a long time. the last message i received from airtel on this number was on 15th of feb which was for special recharge 35 rs. Since i travel a lot for my job i had kept this number which doesnt get used from time to time. Airtel did not even bother to inform before disconnecting my services which created a lot of problems.. i purchased it with lifetime validity. I need this number to be activated as my whatsap is linked to it and all my connection will be lost please activate this sim.

                                      Thanks
                                      May 24, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 20, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post, dated 19 April 2017 .

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Apr 22, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 19 April 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        S
                                        Subhashreeshetty
                                        from Chennai, Tamil Nadu
                                        Apr 19, 2017
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu, 600092
                                        Website: www.airtel.in

                                        I gave a request for change of address for Wi-Fi in 1st week of Feb. I came to know later from customer care team leader that the request was not processed as there is no network feasibility in the new area where we shifted. I shouted at team leader as the same was not informed to the customer. She apologized and taken request to cancel the Wi-Fi service. Later I got a new bill to the new address. I don't know what's happening with Airtel service.
                                        Number 43838503. Pls get back at the earliest
                                        May 26, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Apr 19, 2017
                                        Updated by Subhashreeshetty
                                        sent mail to airtelpresence complaint mail I'd on 3rd April. So far no reply received. Worst service ever had. Pls resolve this complaint at the earliest
                                        Verified Support
                                        Apr 24, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Shetty,

                                        This is with reference to your post dated 19 April 2017.

                                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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