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Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
Complaints 54802
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Airtel reviews & complaints page 1351

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D
Dash Jadeja
from Rajkot, Gujarat
Apr 3, 2017
Resolved
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Resolved

Address: Jamnagar, Gujarat, 361008

Respected sir,
For last 3 to 4 months i am facing the problem of sms cant be sent from my airtel number [protected]. I have tried to contact customer care but there cant be any communication option through which i can clear about it. Please find any solution to active sms service. I am waiting for this. Please do the needful at your end. With thanks.
May 10, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2017
Airtel Customer Care's response
Dear Dash Jadeja,

This is with reference to your post, dated 3 April 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 06, 2017
Airtel Customer Care's response
Dear Mr. Jadeja,

This is with reference to your post dated 03 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    M
    mukesh dhaka
    from Bargarh, Odisha
    Apr 2, 2017
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    Address: Sikar, Rajasthan, 123
    Website: mukeshdhaka592 @gmail.com

    Downloading is very slow..please help me ...
    Apr 02, 2017
    Updated by mukesh dhaka
    NlNet downloading is very sliw
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      D
      Dayalan Kodhandapani
      Apr 2, 2017
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      Address: Chennai, Tamil Nadu, 044
      Website: Airtel

      Dear sir,
      This is my mobile no [protected], but not any spacial data offer. My room met number [protected] is data back rs.65 - in 4 gb in unlimited.

      Pls. Help my number in data back.

      Note: not give the any help, i will change the other net work.

      Thanks, d. Kodhandapani.
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        G
        Gayatri loves nature
        from Dehra Dun, Uttarakhand
        Apr 2, 2017
        Resolved
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        Resolved

        Address: Dehradun, Uttarakhand, 248001
        Website: My airtel app

        Hi,
        I have downloaded my airtel app in my phone and in that app i had clicked to my airtel and
        I had done recharge worth rs500 on pos payust[protected] at airtel21/upw/prepaid txn#[protected] for number [protected] on 23 march, 2017. I had got messege from my bank that money got deducted but i dint get any recharge. And the amount did not even get reimbursed please help me!
        Regards
        Gayatri
        Apr 3, 2017
        Complaint marked as Resolved 
        my matter was resolved through the original airtel people and not by you frauds. i am recieving repeated calls from bihari numbers and i'm being harrassed continuously. the numbers from which i recieved calls from are 8298922032, 07280821592, 7261062535. the website as such does not have anything to do with these calls, please remove my complaint asap.i'm reporting you people to the cyber cell. i ahve also gotten mails from you people which i thought were genuine but as it turns out you idiots, its not. nadu viral namaskaram to all you ********
        Airtel customer support has been notified about the posted complaint.
        Apr 03, 2017
        Updated by Gayatri loves nature
        this site is just complete fraud. please don't give any information here,
        a very much annoyed consumer.
        this site is just complete fraud. please don't give any information here,
        a very much annoyed consumer.
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          J
          jikky
          from Hyderabad, Telangana
          Apr 2, 2017
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh, 500043

          On 27 mar 17 i recharged my airtel no.[protected] with Rs.33 . First time it was rcrge unsuccessfull but amount deducted. second time i hv tried .rcrge successfull . but on target no. there is no messege on recharge as well as while checking data balance it shows negative. it means airtel has looted my 66 rupees without any response from customer care. many time it happens. its better to switch over to other network.customer service horrible. its better not to cnct them.
          May 9, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Apr 03, 2017
          Airtel Customer Care's response
          Dear Jikky,

          This is with reference to your post, dated 2 April 2017 .

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Karishma Chauhan
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Apr 06, 2017
          Airtel Customer Care's response
          Dear Jikky, ,

          This is with reference to your post dated 02 April 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            S
            Soumya13
            from Bengaluru, Karnataka
            Apr 2, 2017
            Resolved
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            Resolved

            Address: Rohtak, Haryana, 124001

            I did a recharge of 298 Rs. The offer said that I'll have unlimited local and STD calls but I coildn't call untill I recharged it again with some money. After that, I was able to call but the calls were being charged from the balance. I sent an e-mail, tried complaint numbers, and even filled an online complaint on airtel site but no response is being given till now
            May 9, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Apr 02, 2017
            Airtel Customer Care's response
            Dear Soumya,

            This is with reference to your post, dated 02 April 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Apr 08, 2017
            Airtel Customer Care's response
            Dear Soumya,

            This is with reference to your post dated 2 April 2017 .

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              O
              oliverajesh
              from Ajmer, Rajasthan
              Apr 2, 2017
              Resolved
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              Resolved

              Address: 134001

              Dear madam/sir,

              I am a customer of airtel for more than 3 years. From the last three months, i have been continuously cheated
              By airtel.in the month of january & february, data pack has been recharged with my no. Without my connection and even after deactivated it through customer care on the very same day, i have been charged rs. 99.00 plus tax in the respective bill. Again i have called to customer care and after long discussion they agreed to reduce the bill and they were showing it as you ppl have done some sympathy to me.
              My question is why you people have recharged any pack without consent of customer? Is this not a case of cheating and why should airtel not be sued for this in the court?
              After all this episode, i have been told that no data pack will be added in future. But to my surprise, two sport packs have been recharged without my consent / knowledge in the month of march. This time i have gone to sector -11, panchkula airtel store and talked to mr. Bhupinder singh about this. He has checked all the issues and offered me to activate dnd service which i accepted. He has deactivated the packs which recharged and assured me that rs.198.00 will not be charged in the bill but again rs.198.00 plus tax has been added in the march bill. I again visited mr. Bhupinder singh for this issue as why rs.198/- has been charged even if he has assured me that it will be not. Now he changed his statement and said that the amount will be charged and will be reduced only after generation of bill. He completely lied to me here. Anyway i have said him to reduce it, he has said that he has given request and within four hour the issue will be resolved. Again as usual, the issue was not resolved not only in four hours but even if four days.
              I again met to mr. Bhupinder singh for the issue, this time he has not even attended me properly and said i have made request but approval has not come so what can i do?? I was just shocked to listen this type of statement to a customer who is repeatedly cheated by airtel and their representative saying like this. I became hopeless and badly hurt with such type of customer service. I am losing my time, money without my fault.
              Even whenever i have visited airtel store, i have been asked to rate airtel through sms and i have rated airtel with the least mark three times, but never airtel tried to know why i rated with the least mark. It suggests that airtel is not bothered about their customer and their feedback and just interest to cheat customers like me.
              I am not bothered about money but the service airtel is providing is just pathetic. I need some action against whomsoever have recharged these packs to my no. From the backend and against mr. Bhupinder singh for teling lies n not attending the customer in the way he supposed to.

              Regards,

              An cheated custome
              May 8, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Apr 02, 2017
              Airtel Customer Care's response
              Dear Rajesh,

              This is with reference to your post, dated 02 April 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Apr 04, 2017
              Airtel Customer Care's response
              Dear Rajesh,

              This is with reference to your post dated 02 April 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Anil S.
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                Subha Parashar
                from Gurgaon, Haryana
                Apr 2, 2017
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                Address: Gurgaon, Haryana, 122018

                My email id has been updated without any update.
                Who is taking care of the privacy of an individual.
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                  S
                  sudarsanarao majety
                  from Visakhapatnam, Andhra Pradesh
                  Apr 2, 2017
                  Resolved
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                  Resolved

                  Address: East Godavari, Andhra Pradesh, 533004

                  I want to avail 148/- offer for my airtel number... So I have made a transaction in online from my debit card. Amount is deducted from my account, but of no use... Offer is not activated...
                  AMOUNT IS NOT REFUNDED.
                  I want my money back. I have complained to the Airtel Showroom members also. They too didn't resolve my problem ... I don't like this airtel... So many times it happened like this.
                  May 19, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 08, 2017
                  Airtel Customer Care's response
                  Dear Sudarsan,

                  This is with reference to your post dated 2 April 2017 .

                  We tried calling you multiple times to get additional details to enable us to address your concern.
                  However, there was no response.
                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                  Regards,
                  Karishma Chauhan
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Apr 17, 2017
                  Airtel Customer Care's response
                  Dear Sudarsan,

                  This is with reference to your post dated 2 April 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    B
                    bitya
                    from Pune, Maharashtra
                    Apr 2, 2017
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                    Address: Mumbai City, Maharashtra, 400020

                    First call of each day is dropped, if i called any new number then also the first call of that number is dropped .somtimes i m in hurry but this poor facility just blow my mind .so i request u solve this issue as early as possible..
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                      V
                      Venkatesh Srigakollu
                      from Mumbai, Maharashtra
                      Apr 2, 2017
                      Resolved
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                      Resolved

                      Address: 641035

                      My number is [protected] and through MNP from Vodafone I came into Airtel Tamilnadu. Due to business trip i came to Mumbai. Suddenly I got signal in mumbai and for activation i called 59059 in 4hours back i tried again and again I getting the response " sim activation is inprocess please switch off mobile and switch on after 30 minutes". I have tried like this 6 time but my sim not activated.
                      Please help regard. For contact please call to alternative number [protected].
                      May 9, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 02, 2017
                      Airtel Customer Care's response
                      Dear Venkatesh,

                      This is with reference to your post, dated 02 April 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Apr 08, 2017
                      Airtel Customer Care's response
                      Dear Venkatesh,

                      This is with reference to your post dated 2 April 2017 .

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Karishma Chauhan
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        B
                        Bindeshwar Prasad Gupta
                        from Jamshedpur, Jharkhand
                        Apr 2, 2017
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                        Address: Patna, Bihar, 800020

                        They just gave 1 gb 4g for one month and 50 mb 3g data for 1month. Making fool o[censored]s and wasting our money... They supposed to offer 1gb/day... But they aren't.
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                          K
                          kirtivardhanpant
                          Apr 2, 2017
                          Resolved
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                          Resolved

                          Address: 560066
                          Website: www.airtel.in

                          Rs. 99 have been deducted from my Airtel Prepaid account for International Roaming rental whereas I'm still in my home network coverage area, i.e., Karnataka and can assure that I haven't taken it outside India in the last 1 year atleast. Why is this cost deducted without communication and very less information is present about this. Please provide me feedback.
                          May 10, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 06, 2017
                          Airtel Customer Care's response
                          Dear Kirti,

                          This is with reference to your post dated 02 April 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            U
                            Ujas Nayak
                            from Mumbai, Maharashtra
                            Apr 2, 2017
                            Report
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                            Address: Kutch, Gujarat, 370110
                            Website: www.airtel.in

                            I am Ujas Nayak from Gujarat I called up airtel's customer care at 12:45 am for complaining about 4g network error, i has a talk with Mr.Apoorva Thakkar he did not even listen to my complain and started talking rudely, I even told him to talk clamly but he did not listen at all. My Airtel Number is [protected].
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                              J
                              Jaswanth Reddy
                              from Hyderabad, Telangana
                              Apr 1, 2017
                              Resolved
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                              Resolved

                              Address: 530013
                              Website: www.consumercomplaints.in

                              Dear sir,
                              I had taken a prepaid airtel sim card - ([protected]) 2 back i. E;30-03-17 and it was activated on next day i. E;31-03-17. But the problem is i am not able to send and receive any sms from my airtel number. I am able to take calls. I have tried calling to the tele verification numb it was saying to call me for 121 and i have tried it too but the problem is not fixed. So, i request you to fix my problem and help me out.
                              Thank u
                              May 11, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 02, 2017
                              Airtel Customer Care's response
                              Dear Mr. Reddy,

                              This is with reference to your post, dated 01 April 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Apr 08, 2017
                              Airtel Customer Care's response
                              Dear Mr. Reddy,

                              This is with reference to your post dated 1 April 2017 .

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Karishma Chauhan
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                A
                                Attrik kumar nandy
                                from Kolkata, West Bengal
                                Apr 1, 2017
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                                Address: Kolkata, West Bengal, 700005

                                I am interested for tower installation at my roof top, installation location at sovabazar, kolkata 700005

                                FROM: AMIT KUMAR NANDY
                                CONTACT N.O. : [protected]/[protected]/[protected]
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                                  D
                                  Dr Anil Kumar Pandey
                                  from Noida, Uttar Pradesh
                                  Apr 1, 2017
                                  Resolved
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                                  Resolved

                                  Address: Ghaziabad, Uttar Pradesh, 201001

                                  Dear
                                  I have recharged wrong mobile number [protected] on[protected] through Paytm by rupee 1000 rather to recharge this number [protected]. I hereby give you details of transactions,
                                  Paytm order - [protected]
                                  DC Transaction no - [protected] Date[protected]
                                  Therefore I request you to please return this amount to this number [protected]. I shall be grateful to you for your kind help.
                                  Regards
                                  Dr AK Pandey
                                  SP MCR Ghaziabad
                                  May 10, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 02, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Pandey,

                                  This is with reference to your post, dated 01 April 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Apr 08, 2017
                                  Airtel Customer Care's response
                                  Dear Mr Pandey,

                                  This is with reference to your post dated 1 April 2017 .

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Karishma Chauhan
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    A
                                    Abi19
                                    from Chennai, Tamil Nadu
                                    Apr 1, 2017
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600075
                                    Website: www.airtel.in

                                    I got a new Airtel prepaid connection yesterday along with the 349 - unlimited calls + 28 gb day plan. I activated my SIM in a 3g phone. So I ended up getting only 50 mb per day (which I was not given any hint of before in any of your ads)

                                    I want Rs. 349 refund or the full benefits of the plan you have actually mentioned immediately.

                                    Time and time again, Airtel had proved me that you are liars who does not reveal your plans fully to your customers & the worst customer service I have ever seen.. I couldn't reach none of your damn customer service people who were so eager to disturb when I dint avail your services before.
                                    I will be reporting your deceving plan advertisement to consumer court .

                                    I want my refund!
                                    May 9, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 02, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 01 April 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Apr 08, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 1 April 2017 .

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Karishma Chauhan
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      M
                                      mehta_rajnish
                                      from Chandigarh, Chandigarh
                                      Apr 1, 2017
                                      Resolved
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                                      Resolved

                                      Address: Chandigarh, Punjab
                                      Website: www.airtel.in

                                      While browsing on net, Some Ero Videos activated automatically and my account have been charged Rs. 35 unnecessarily. This has happened second time in last two months while using mobile data on Airtel. This has never happened when i am connected on BSNL or Connect network. Both the time I called airtel customer care and they agreed to deactivated the services and assured me money wont be charged (Hoping the same). But this is a kind of racket for charging money from customers. In case if someone clicks on any such paid link, it should send OTP on phone to confirm if the customer wants to subscribe or it has accidentally clicked on the link. Money shall not be charged automatically in any case. It should ask for credit/ debit/ netbanking/ aadhar/ OTP etc. credentials to verify before deducting money from the Airtel.
                                      AIRTEL - Please correct the procedure and do not lose your image by doing so.
                                      Mob no. [protected]
                                      May 10, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 02, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Mehta,

                                      This is with reference to your post, dated 01 April 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Apr 08, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Mehta,

                                      This is with reference to your post dated 1 April 2017 .

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        B
                                        boy007
                                        from Bengaluru, Karnataka
                                        Apr 1, 2017
                                        Resolved
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                                        Resolved

                                        Address: 560066

                                        My number was deducted of rs 99 this morning. I do not want International Roaming rental on my Airtel number.
                                        Airtel arbitrarily initiated to deduct balance from my main account without my request for any international services.

                                        I DO NO WANT ANY INTERNATIONAL ROAMING OR INTERNATIONAL SERVICE.
                                        I WANT TO BE OUT OF YOUR DEFAULT BALANCE DEDUCTION SCHEMES.

                                        I'm reaching out here because Airtel customer service has not responded within the timeline they had stipulated.

                                        Please let me know how to unsubscribe from your default scheme of balance deduction without any request from the users.
                                        Why did this happen in the first place?
                                        May 7, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 06, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 01 April 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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