Airtel Complaints & Reviews

Hi,
I have raised request to airtel to migrate my postpaid to prepaid 2 weeks back, now they successfully migrated and my prepaid sim was activated, but i cant do recharge for that. When i dial *121# it's showing error occurred 536. Please try after some time, i called several times to speak with customer services and registered complaint on this concern (Complaint no : conrc[protected]) but no response from them.
One of the worst service and network.

I placed a request 79964228 on 13 march to shift my connection to my updated address. I was informed from your customer representative next day that address is not serviceable for Airtel broadband services. I requested to close my connection immidately and refund my amount as I have paid 3 months advance rent while used the services for only one month.

After placing request 80315182 to close my connection I got atleast 5-7 confirmation calls to ask the same reason for cancelling my connection which was annoying. Why should I tell same thing to multiple people again and again!

On 22 march I received a call from your side that we will make the broadband connection available at your new location within a month and you won't be charged for one month. At this I said ok and they closed the request which I placed to close my connection.

Now, I called on 16 April to check the status on my broadband connection availability at new place, at this your customer representative had no information and he said no notes or such service request has been raised to cater my needs I.e. Making broadband available at my new place.

He gave me this email ID to share my concerns and ask for status..

I called on 20th April again and had discussion for around 30 minutes. I got a confirmation mail from their end that I will receive refund from their end which amounts to 2800. Even after I said multiple times to write the date from which date will be processed in an email but that wasn't done either.. I am mentally harassed with these multiple follow ups.

Broadband connection-[protected]
Landline-[protected]

Dear service team,

Hi, this is Shanmuka Shashank Balusa having prepaid connection no [protected]. yesterday I lost my mobile, i want to request the Airtel team to please block this Sim card.
If any further process is there to issue the duplicate Sim card, pl. let me know.

Thanks
Shanmuka
[protected]

I have lost my simcard, so please stop the all service of my no. Now
Imcard details :
Im card - issued by j. B. Mobil sikandrabad[bulandshahr]
Mobile no. [protected]
Arvind kumar s/o naipal singh h. N.228, villege & post lachchera
Muzaffarnagar uttar pradesh
Pin no. - 251003

Dear sir /mam, please help me as i want my call logs for incoming and outgoing calls, for some security reasons, for last 3 months. As i have been facing may issues o[censored]nknown people calling me.. Need to file complain against them please help in getting the dialed and received calls as well.

My mob sim no [protected] is not trace at home.hence it lost.kindly issue duplicate of same number

The past complaints raised are being addressed very late and after persistent follow-up by customer. Current service call has not been attended even after reminding several times. I have been billed even for the time that I could not use the broadband Internet because the complaints were attended after a week.
I demand refund and exemption for billing for the time I could not use the Internet because of delayed response from Airtel especially in view of the fact that I have had to take additional data on mobile network multiple times using smartbyte hoping the issue will be resolved soon.

Respected sir,
I have taken written letter to Airtel store in Vaishali Nagar, Jaipur-302021 for termination of my land line phone number[protected] and Broadband services, but no body was ready to receive the letter. They asked me to give my identity so I gave my Aadhar Card. This was very surprising that when you want connection they will do anything but when it comes to disconnection they are not ready to receive any request.
For past six days I am running around to get my services disconnection. I have received one call from Airtel but before I could speak the phone was disconnectioned.
I now don't know what to do with this situation.
Please ask Airtel to disconnect my Land line phone number[protected] and Broadband services.
With regards
Rameshwar Lal Suthar

My no. is [protected] i need my callbarringpasword to deactivate my callbarrings please send me my password as soon as possible urgent sir

I have activated this fraud 349 rs so called 28 gb data plan on my number from this company 2 days back, since then it has been a constant source of frustration and helplessness for me, thier customer care is absolutely shameless and fraud. I am not at all getting data, let alone daily data 1gb data as they claimed. They make a mockery of customer services and utter shame on so called private companies which are supposed to be efficient and transparent, and height of shamelessness is their tagline, welcome to india s first open network. Even their online complaint site is not working, where are we supposed to complaint, can anybody tell here!

I paid my bill on March 15th 2017 to reconnect my connection & provided them with transaction number & bill details. Till date it is not reconnected. every time i call they say it will be rectified within 72 hours. it is 39 days since i paid & i called more than 10 times & nothing is been done yet. they just call & lie each time.

Hi,
I am sunitha here i complaining about your customer care service.
I got message about 399 offer so i took that offer but i am not getting net.
O i called your customer care i said my issue they said to wait for 3 days i waited.
Today when i called them again to know about my complaint as it did not resolve they are saying now that it works only in 4g phone and sim which is not mentioned in sms
If any such kind of conditions they should mention in msg that otherwise how customer will know it
It just to fool us thats it

Sir i am daily receiving in my cell phone that players zone service has been renewed @rs.5.0 for 999 day(s) from your airtel mobile, to deactivate, call or SMS STOP TO 155223. MORE SERVICES CLICK http ://56789.airtel.in i kindly request to take steps to deactivate the service and stop the renewal charges.thanks sir your report as that my complaint is short. i had sumited all the details of my problem. no more matter to submit and filled all the fields.

I had special offer in my airtel no. with rs 399 with 1 gb data for 70 days and ul calls but when I got recharge data pack wasn't working then I calls to customers care they told me this offer only for 4g headset but there is no clearfication about the offer and they are completely denied to about this offerI have the screen shot of the offers I also attaching the offers screen shot

I am residing in hyderabad centre of the city (Afzalgunj).
My mobile no [protected]
Paying lot of money towards recharges, internet balance etc.
But my network airtel shows only one signal point in my phone.
Calls always disconnect. Internet doesnt connect.
Its around 50 m radius in my location.
I lodged a complaint with customer care.
But no action coplaint reference no. C2gsp[protected].
Please take appropriate action.

Dear team

I had given one no. for port in to airtel on 31st mar 2017. But the no. Was not activated yet. And my older operater also disconnected the service. My no. Is not working for 5 day and my all call are pending. That is my offical no. and the no is [protected].

Now i need the compensation of this 5 days call and i had suffer huge loss due to it. If you will not allow to do that then i going to file a case in a court and i need justice.

Jitendra kumar
[protected]

My number is [protected] by mistake I am recharged a wrong number [protected] so, please refud recharge in my number [protected]...

Airtel has given big publicity that they will not charge Incoming calls while on roaming anywhere in India. When I reached Chennai on 17/4/17, the charges started. Sometimes it was not charged. One of the last calls to be charged was Rs. 4.05 at 5.00 pm on 22/04/17, call received from a chennai no.
For MAJORITY of Calls amount was debited @ 45 paise per minute.
In the period, 17/4/17 to 22/4/17, they debited for about 100 minutes @ 45 paise. ONLY thing most of the times messages came showing the debit!!!

I applied for mobile number portability to Jio network from airtel. It has been rejected continuously for two times by airtel with no specific reason mentioned by customer care executive when contacted each time. Their response is useless and hopeless, they think we customers are fools spending lots of money and get irrespect and no solution in return. They simply say "No issue from our end", then why the heck they rejected my MNP twice. They repeatedly​ say the same statement and also say" please don't argue otherwise we will cut the call", they think they are threatening us by cutting the call but it makes us more irritating. Then where the customer has to go finally to solve the issue. Airtel is all cheating and looting every common man in India.

I have raised complaint earlier two times.. Irresponsible airtel. They haven't called me yet regarding my earlier complaint whether they get resolved or not.. I am porting