Airtel Complaints & Reviews

I Purchased a 4G Sim (SIM No :[protected]U) from Airtel Express, Adiwasi bhawan Complex, Silvassa on 28.03.2017. But till now it is not showing any network and therefore i am not able to call on 59059 for its activation, What is this Happening?

Need to be resolved immediately.

Consumer no. [protected]. Recharged with Rs.252. Sent dozen times sms to 54325. Spoke to Customer care. i have been asked to wait for 24 hrs. Paytm got my amount, says Airtel is not responding. Why such defective technology is used by Airtel. They are aquiring businesses, setting up banks, that means in recharging also they do finance business ??? when cant provide instant services in this age of IOT, why should do even business??

I purchased new prepaid SIM after seeing the super exiting '12 months Unlimited data and call' plan only to be cheated by 'India's fastest N/w'. I purchased it only after going through the terms and conditions posted in their official site. I then recharged with Rs.349 to avail the benefit(1GB data/day for a period of 28 days as seen in their official page http://www.airtel.in/mobile/terms-conditions). To my surprise, it was 1GB data/month and not 1GB data/day. I raised complaint with customer care and the response was hilarious. I got an reply saying that I have received following benefit
"Unlimited Local+STD on all mobile & landline calls + 1GB 3G/4G data". I suppose, they forgot to mention if 1GB data is for per day or per month. Oh wait! were they "Playing Safe!!".
Trust is the main factor when dealing with the customer. Don't think, I would recommend anyone to buy this 'Open network' which is not really open to customers!!
There should be some strict action against such nuisance who openly cheats customer.
'I regret for the inconvenience you have experienced in this regard.'!!

I recharged for rs 349, on 24.03.2017. For one gb data per day and unlimited calls. By speaking to your customer care executives on 30.03.2017 from 7.30 pm to 8.10 its very hard to found that plan was not activated. They assured me that the issue has been escalated to back end and it will be resolved before 08.15 pm, on 31.03.2017.

Kindly treat this matter as most urgent and rectify the problem as promise given by your executives, since I already recharged to use internet but its not activated due to technical issues from your side.

I am a long term customer of airtel prepaid mobile( [protected] ) since 2006.nowadays i am not satisfied with airtel. they are charging high.moreover they are not ready to give value for their first customers.no special offers.when i was complaint in customer care, they offered 500mb 2g data? really it is very bad deal.so i didn't use it.now i am thinking to stop my subscription.

Hi,

This is in regards to the plan offered on airtel my app, stating 42GB data with unlimited calls if recharged before 31/3/2017(1.5GB every day) for 28 days.

I did this recharge today i e. On 30th and i received only 3GB data. This is simply not done.

I have attached screenshots of the same.

Please have this investigated and revert at the earliest.

Regards,
Lariza

My customer id is [protected], i have signal issue with my DTH connection. I have registered a complaint two days ago. Got a call from service engineer, and he misbehaved and refuses to visit. I continuously calling to call center they are promising that issue will get resolve in next 2-3 hours. But no action has been taken so far. If it is not resolved by tomorrow evening am going to shift the DTH service provider.

I was continously receiving 349 recharge notification which has 28gb data, after recharge its showing only 1gb for the entire month.
The executive is telling your number doesnt have the priviledge, so its 1gb plan for you.
Also every airtel customer is receiving this message but only priviledged prople get that plan, how cheap of airtel to dupe people of money.
I need my money credited back. This is clearly cheating from airtel.

I have given my request to transfer my Airtel number [protected] from Postpaid to prepaid on Dtd. 24_Mar_2017 at Airtel store WZ-247/3B, Plot No. 21, Opp. Pillar No. 655,  Main Najafgarh Road,  Utt, Uttam Nagar, Delhi 110059.
But still not converted in prepaid after complain many times.
Plz help me in this situation.

Thanks & Regards,
Vinod Malhotra
Contact [protected]

Hello

As pmopg/e/2017/0027151, dotel/e/2016/47369 they told me to provide amounts in my bank and they told me for cancel cheque and all.

In complain already mentioned that need main account balance + recharges of last 6 months. As they ready to give refund of recharges but in my main account was rs. 4600+ so its not a small amount. So, please provide me both amount in my broadband account and from broadband account let me know the way which i will get in my bank account or as a cheque.

In complains dotel/e/2017/03022, dotel/e/2017/05869, dotel/e/2017/04369, dotel/e/2017/06571, pmopg/e/2017/0105200, pmopg/e/2017/0118308 they only talk about recharge refund.

If they said they will give me in my broadband account. I want to move to another provider but need my amount which is my main balance and recharges as they commitment.

Now, i think govt. And operators are together so now, need to put all emails and communication which done by trai and dot and operator also i will put all call records in public domain on blog http://airtelfoolingcustomers.blogspot.in/ and social media of this fraud and double word of the company and govt.

I am really say that mr. Narendra modi govt is totally corrupted and taking money from the operators.

Now, i will put all things in public domain as after wait 14months no choice with me.

Now, if need then need letter from pmo and dot and also need strict action on airtel

Also find the attachment of the complain in which airtel commitment to govt.

So, its means no value of words which give to govt.?

You can check double standard and fraud and cheat by airtel and you can see what govt. They committed and then change the word.

Now will see what govt. Will take action airtel to show credibility of govt.

Proofs

https://www.dropbox.com/s/frd4galbdzrrwz9/DOTEL_E_2016_38229_1.pdf?dl=0
https://www.dropbox.com/s/svxus6zvhd08cbb/DOTEL_E_2016_47369_1.pdf?dl=0
https://www.dropbox.com/s/2gorssy0m5v70vj/DOTEL_E_2017_03022_1.pdf?dl=0

Hello,
I have opted for porting from Vodafone to Airtel on 25/03/2016.
I have visited Airtel store and they gave me a new sim. On 29/03/2017 my no got ported but as soon as i inserted the new sim for activation of services the new sim shows "no service". Moreover I visited Airtel store and they told me that my sim has not been activated by airtel. Please resolve the issue as my no is now not working as I have only one working sim. Its a great nuisance by the service provided by you guys. Please look into the matter.

With regards,
Niladri Datta
Mob no- [protected]
UPC code- VB661521
State- Bihar Jharkhand

Hi Sir,

I have purchased a new connection of AIRTEL 4G Hotspot Wifi with 5GB plan. At the time of purchase i was told by the executive that there is a plan where for first three months i will get double of what i opt and from the fourth month it will be normalised.

So the plan activated on my number is 5GB+5GB. I have the written slip for the same. Now when the device is activated and when i confirmed from the customer executive they deny on any such plan. They are saying that there is no such plan.

I have never denied for any payment or i never asked for any special offer, this offer was communicated to me and now the customer executives are denying on what they said.

Why i was misguided with wrong information?
This is something which i cannot tolerate as a customer. Being such a big Brand is this the way how you treat your customers?
Is misguiding the customers your way to success?

I do not know what plan is going on in AIRTEL. I want what was committed to me or i will raise your complaint to consumer forum.

Thanks & Regards
Sherin

Hi,
Myself requested to port my MTNL no. into Airtel no. First request was submitted through retailer, but sim didnt show any signle for televarification. later relatiler ask me to contact to AIR tel store. I had contacted to airtel store also online customer service. Online customer service also asked to contact to air tel store. Now its almost 20 days and above any i didnt receive any solution from airtel. Representative not able to confirm when my problem would be sorted out moreover disconnect my calls. I am really fade up with this service.

I just want to activate my no. as its important to me. i am no more interested in airtel.

I want high speed internet please install 3g 4g in manipur

I purchased 4g hot spot from Airtel from Pammal Airtel store when I checked outside the door for speed it showed 10mbps as download speed and 8 Mbps as upload speed. After purchasing when I reached home at Pallavaram near railway station to my shock the speed was 0.5mbps then increase to 1.2mbps. With just one connection and 90% of the time it will be 20kbps, but to my surprise I rec'd a SMS from Airtel that I have consumed 50% of my quota of 6gb that is 3Gb. Even though I raised a complaint on these things it is still not been rectified. Is almost 4 days. On the third day of the complaint when I called up to check the issue I was told that the complaint has been closed. I have sent an email to [protected]@in.airtel.com for which I have rec'd an acknowledgement my number [protected].

Please remove these 4 HD channels from my airtel digital tv - Star plus HD, Zee Tv HD, Colors HD and Sony HD. My ID - [protected]. I was told that these channels will be free for a month and then it will be your choice if you want to add it but they are already added and i can't opt out of them and charges are too high . Please resolve this problem asap . Thank you.

I have recently shifted to hyderabad and taken AIRTEL mobile network, i have a network issue in home raised complaint on this to airtel customer care but the issue is not resolved and they are telling me to wait for weeks to weeks. yesterday(on the day o[censored]gadi) i have office work i thought to work from home as my broadband is not working i thought use mobile data as the airtel people mentioned i get 4G data but in my home i never get 4G itself most of the times my mobile shows out-of-service missing some importent calls and i came to office at 12AM to work because of airtel network issue if i have the n/w properly i would have worked from home.
raised the complaint with airtel but issue is not resolved

I am writing this in regards to the airtel prepaid plan that was offered to me: 42gb 4g/3g data + unlimited local + std for 28 days @ rs. 549, offer valid till 31st march.

Before recharging i confirmed it twice by calling 121 and then sending a tweet to the official airtel twitter account (@airtel_presence). Both, the 121 service and the official airtel twitter account confirmed me that this offer is valid .

I recharged my prepaid airtel number [protected] with the above plan on 26 March 2017 and did not receive the full data balance of 42gb, instead got only 3gb of data.

Payment id:[protected]

Please rectify this asap.

Goutham

My airtel broadband is not working from last 3 days as I have to face a lot of problems can you solve it faster or either I shift to other networks. And I also shifted from the data plan from earlier it was 799 plan now I shifted to 599 since I shifted it's not working please resolve my problem. As I think it's best network so prove it..
Thank you

Barajamda Nayagaon pincode 822331 this Village couldn't cover any network so you can help us to install a Airtel Tower in this Village I have a plot to give you for install the tower please Contact me-[protected]