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Updated: Jun 10, 2026
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J
jagadish eswar
Mar 21, 2017
Resolved
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Resolved

Fake recharge offer

Address: 600126

Hi, It is to mention that i got a flash message after calls stating my internet balance, main balance is low and adding it to stated an information about
"limited period offer to recharge for rs 549 to get Unlimited calls & 28GB data. I too did a recharge. But i have got only 3GB and the previous balance also did not carry forward. I tried to reach your customer service over the phone. i end with a long ivr option, which never takes...
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S
sunny saini7351
from Noida, Uttar Pradesh
Mar 21, 2017
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Address: Rohtak, Haryana, 91

Any pepole please no use this airtel money app this only a fake app aftr install ing this app yor account is block and can not be unblock and your mony is waste
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    H
    Homendra Singh
    from Bhopal, Madhya Pradesh
    Mar 21, 2017
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    Address: Janjgir-Champa, Chhattisgarh

    Plz my sim open
    Mar 21, 2017
    Updated by Homendra Singh     my sim is rejected and saying puk blocked
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      U
      umesh singh bisht
      from Budhana, Uttar Pradesh
      Mar 21, 2017
      Resolved
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      Resolved

      Address: Kotdwara, Uttarakhand, 246149

      This service automatically activated. Customers care reply the phone problem... Airtel such a very ridiculous service to customers not satisfied.this service charge to me Rs 35.i do deactivate then it start automatically activate...and then charge Rs 35.please solve problem otherwise change my this company...customers executive is very poor talking voice... Not listen to customers properly.
      May 5, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Mar 22, 2017
      Airtel Customer Care's response       Dear Umesh,

      This is with reference to your post, dated 21 March 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Karishma Chauhan
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        R
        ravikapoor3983
        from Delhi, Delhi
        Mar 21, 2017
        Resolved
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        Resolved

        Address: 110030

        Dear service team,

        Hi, this is Ravi Kapoor from Delhi having airtel prepaid connection no. [protected]. I lost my mobile today morning, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

        Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

        Thanks,
        Ravi Kapoor
        E mail id- [protected]@gmail.com
        Apr 21, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Mar 21, 2017
        Airtel Customer Care's response         Dear Mr. Kaporr,

        This is with reference to your post, dated 21 March 2017.

        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

        We look forward to receive the required details.

        Regards,

        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          D
          Darrsini
          from Chennai, Tamil Nadu
          Mar 21, 2017
          Resolved
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          Resolved

          Address: 600116
          Website: Airtel

          Greetings,
          The status of my transaction was given as unsuccessful but the bank have deducted the bill amount for airtel.
          Please look into this soon.
          Ive paid using my debit card via indian bank

          [protected] This is the number of my airtel landline number

          Ive attached photos of the details of the transaction and the proof of the deduction of my money from my bank account.
          Apr 30, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Mar 25, 2017
          Airtel Customer Care's response           Dear Customer,

          This is with reference to your post dated 21 March 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Karishma Chauhan
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            S
            Santosh rakhi
            from Bengaluru, Karnataka
            Mar 21, 2017
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            Address: Darbhanga, Bihar, 847203

            Sir my sim card befour 3day new sim and all dockmons local bihar sim card bihar network not working
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              S
              swann travels
              from Kolkata, West Bengal
              Mar 21, 2017
              Resolved
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              Resolved

              Address: Kolkata, West Bengal, 033

              We have lodged quite a number of complaints but all invain

              our numbers are 4007 6458, 6459, 6460, 6461, 6462, 6463
              for the last two months we are facing this problem---four numbers are ringing at one point and table to table transfers calls also not working

              either you convert to another plan of yours or rectify otherwise no point o[censored]s keeping these phones
              our area code 033 and our relationship no 12995380
              Apr 30, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Mar 23, 2017
              Airtel Customer Care's response               Dear Customer,

              This is with reference to your post dated 21 March 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                P
                praveen kumar J.R
                from Bhilai, Chhattisgarh
                Mar 21, 2017
                Resolved
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                Resolved

                I raised a request on the Airtel website portal on the 22nd of february
                A executive picked by documents and an advance of Rs.1000/- on the 1st of march, 2017.
                Despite the promised installation within 3 days, there has been no contacts from their team till today (21st of march).
                I have contacted the customer service centre multiple times and also raised multiple complaints.
                The common response is that of the issue being escalated, but never a response from their end
                Apr 27, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 23, 2017
                Airtel Customer Care's response                 Dear Praveen,

                This is with reference to your post dated 21 March 2017.

                We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  S
                  Swagata Panja
                  from Brahmapur, Odisha
                  Mar 21, 2017
                  Resolved
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                  Resolved

                  Address: 711110

                  I've subscribed for Night Cashback offer two days ago. I was supposed to receive 50% of the data used between 12 AM-6 AM but I didn't. I had subscribed twice when I didn't get the cash back in the morning yesterday but still the same result! I've both the SMS confirmations that my Night Cash Back is activated. I want to know why you send confirmation SMS to a service when you're not able to give the service in first place. I want 50% of my used data back as well as per the plan. A quick response will be appreciated.
                  Apr 22, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 21, 2017
                  Airtel Customer Care's response                   Dear Ms. Panja,

                  This is with reference to your post, dated 21 March 2017.

                  We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                  We look forward to receive the required details.

                  Regards,

                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  View replies
                  Change my ownership of airtel sim
                  Reply
                  Change my ownership of airtel sim
                  Reply
                  Dear Airtel,
                  We are facing range issue from yesterday at kolad
                  Taluka rohan
                  District raigad
                  State maharashtra
                  Please resolve the issue asap

                  Nitesh rajurkar
                  Reply
                  I didn't get my night cash back data on my number. ...
                  Reply
                  I subscribed for night data cashback but didn't get any . I even have sms cpnfirmation for it
                  Shilpi
                  Reply
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                    V
                    vishalabhinav
                    from Bengaluru, Karnataka
                    Mar 21, 2017
                    Resolved
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                    Resolved

                    Address: 560066
                    Website: www.airtel.in

                    Dear Team,
                    I have applied for the broadband connection with reference/application No: KKPD994914 and given the cheque of Rs 1000/-. Later while following up with customer care I got the response that it is not feasible to provide the connection at my current place and amount got deducted from my account on 3rd February 2017.
                    In this case, Deducted amount should refund to my account. I have been following up with customer care since last 1 month via email, call, social media. they are promising to get a refund via cheque at my address with 20 days or 15 days. Last they gave written in the mail that by 8th March 2017 I would receive the cheque. Unfortunately, I didn't get the refund and I am trying to contact to customer care via call, email or social media but no one is responding. while it would take 2 days to refund via NEFT.
                    Could you please help me regarding this?
                    Apr 24, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 21, 2017
                    Airtel Customer Care's response                     Dear Mr. Abhinav,

                    This is with reference to your post, dated 21 March 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    View replies
                    Hi dear
                    I have problem in outgoing. income is ok. Data ok but i cant make call coud you help me please
                    My number is [protected]
                    Please let me know as soon as you can
                    Reply
                    Airtel games hub activated automatically and detected money of 35 rupees . So please deactivate that airtel games hub as soon has possible and port my number from Airtel to idea.

                    Thanks
                    Reply
                    Airtel Customer Care's response, Mar 21, 2017
                    Verified Support
                    Dear Kiran,

                    This is with reference to your post, dated 21 March 2017.

                    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                    We look forward to receive the required details.

                    Regards,

                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    While travelling by Bhopal exp. this morning & about to reach Delhi, some body stolen my blackberry make hand set, after searching could not find.
                    Reply
                    I am Ramakrishna my no [protected], Just now on[protected] I received call from this no [protected] about explaining new offers but I am unable to understand even the person who called didn't tell his and same i am unable understand told him than he arrogantly said you come and teach me so airtel people first train them talk properly over phone
                    Reply
                    Dear Sir,

                    My Airtel Post Paid No. is [protected].
                    I have already paid by cash payment of Rs.800.00 only on 14/3/17
                    but inform me my phone that no payment will be paid.

                    Pl. clear the payment outstanding for your honesty.

                    Thanks
                    Manoj Dasgupta
                    Reply
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                      M
                      Mukeshnathdhawan
                      from Kanpur, Uttar Pradesh
                      Mar 21, 2017
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                      Address: Hyderabad, Andhra Pradesh
                      Website: [email protected]

                      I'd in[protected] non receipt dividend a.e.f.2011-12 till date.a/c no [protected] changed pl pay through cheque.take suitable step.
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                        A
                        anand2068
                        from Bengaluru, Karnataka
                        Mar 21, 2017
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560016

                        Please refer to the latest complaint number, the issue has been ongoing for more than 2 years now & yet to have a resolution. My complaint is i do get calls and messages for bill payment for a land line number of Airtel that does not belong to me. Despite repeated complaints the one prompt answer is a deadline of 72 hours in which it will be resolved and the complaint is closed without even an intimation or a solution with an excuse i tried calling your landline and mobile phone and the you were not available. Irony, Airtel marketing team can reach my mobile number but not the service team!!
                        May 5, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 23, 2017
                        Airtel Customer Care's response                         Dear Anand,

                        This is with reference to your post dated 21 March 2017.

                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        View replies
                        Balance did't credited in airtel prepaid account, but balance deducted from bank, transaction ref.IGAAZGTUG0
                        please credit the balance
                        Reply
                        Respected sir/madam,
                        As my phone lost on 11/3/2017 .Im here in need of blocking my airtel sim please block my sim number is [protected] .I have been trying to call but the number 121 was not able to reach you so can you block my sim regarding that you can call me in this number [protected]
                        Reply
                        Please change my old mobile no like [protected] as on now [protected]
                        Reply
                        My account is blocked due to wrong mpin, I forget my mpin and try to regenerate but at the time of authentication my details are not matching (name and date of birth).
                        please help to regenerate my mpin.
                        My Account No. is -[protected].
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                          R
                          rupesh tripathi
                          from Atraulia, Uttar Pradesh
                          Mar 21, 2017
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                          Address: Jaunpur, Uttar Pradesh, 222161

                          Dear sir/madam

                          i would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], on my email id ([protected]@gmail.com)

                          thanking you

                          regards

                          Rupesh Tripathi
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                            A
                            airteldth
                            from Delhi, Delhi
                            Mar 21, 2017
                            Resolved
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                            Resolved

                            I was offered from Airtel over phone last week that few channels can be viewed without any additional charge over monthly rental. I told the caller that I do not want to change my pack but if it is free you can provide. It was also confirmed by him that no additional charge will be levied. BUT, I am surprised that the existing pack found changed (from Rs465 to Rs.525) just after receiving the said call.

                            This is not only unethical but harassment to customer.

                            I would like to request you to retain the pack of monthly rental Rs. 465 and advise the concerned to refrain from such practices in future.

                            It is worth mentionable that I will change my pack myself if I feel necessary.
                            Apr 30, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 23, 2017
                            Airtel Customer Care's response                             Dear Customer,

                            This is with reference to your post dated 21 March 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              R
                              Ram Satish
                              from Surat, Gujarat
                              Mar 21, 2017
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                              Address: East Godavari, Andhra Pradesh

                              Insert sim card problem I given immediately submit address proof
                              Mar 21, 2017
                              Updated by Ram Satish                               Staff request
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                                A
                                Arun Sonker
                                from Delhi, Delhi
                                Mar 21, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110007
                                Website: Airtel

                                Sir, l got wrong call and missed call to my airtel number . please send me the incoming and outgoing call list of my number for the last 1 month feb to march 2017, please send me the call list of my mail I'd is [protected]@gamil.com, as early as possible my airtel prepaid account number is [protected]
                                My email I'd is : [protected]@gmail.com
                                Thanking you sir
                                Your sincerely
                                Arun sonkar
                                Apr 21, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Mar 18, 2017
                                Miltan kumar's response                                 I ve to loss my balance from recharge of268 rs from my airtel app

                                Verified Support
                                Mar 21, 2017
                                Airtel Customer Care's response                                 Dear Mr. Sonkar,

                                This is with reference to your post dated 21 March 2017.

                                Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

                                However, incoming call details cannot be provided due to unavailability of the same with us.

                                Regards,

                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                View replies
                                As instructed I send the 20 digital number at the back of my new sim to 121 but it says that the number is invalid. I kept trying but it always says invalid
                                Reply
                                Please inform as much as ... I ve to recharge through online from my airtel app of 268 at two times
                                Reply
                                Hello Airtel Team,

                                I have port this number [protected] from Reliance to Airtel but i am not getting any facility voice as well as data pack from your end, i have needed some best offer from your end like vodafone and other company and i hope you resolve my query according to my complaint,

                                Thanks & Regards,
                                Md Kaifi Azmi
                                Reply
                                I got the airtel prepaid([protected]) in mumbai and from that day i have problem to send sms(local and national).i called to customer care also but they didn't do anything.they always say "we will solve out in 24 hours"but it' has been 24 days.i haven't gotten the solution.please help me out to get rid of this problem
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                                  S
                                  srinu.v
                                  from Tanuku, Andhra Pradesh
                                  Mar 20, 2017
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                                  Address: 533216

                                  Dear sir/madam

                                  I would be very greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], on my email id [protected]@gmail.com.

                                  Thanking you
                                  V.Srinivasa Rao
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                                    S
                                    Srikanth Shankar Matrubai
                                    from Bengaluru, Karnataka
                                    Mar 20, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560053
                                    Website: www.airtel.in

                                    Airtel's service is pathetic.
                                    My mobile got lost and hence deactivated both my sims (Airtel and BSNL).
                                    Next day, I applied for duplicate sim and requested for reactivation.
                                    Surprisingly BSNL reactivated within 4 hours and India's Largest Telecom service provider Airtel has not yet activated even after 10 full hours.
                                    When I contact the call centre, they cooly say it will take 48 hours!!!

                                    Oh really...shows the amazing speed of Airtel.
                                    I am moving OUT of Airtel!!
                                    Apr 29, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 29, 2017
                                    Airtel Customer Care's response                                     Dear Mr. Matrubai,

                                    This is with reference to your post dated 20 March 2017.

                                    We tried calling you multiple times to get additional details to enable us to address your concern.
                                    However, there was no response.
                                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                    Regards,
                                    Karishma Chauhan
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    View replies
                                    Please inform as much as ... I ve to recharge through online from my airtel app of 268 at two times
                                    Reply
                                    I am unable to reset my mpin I am trying many time and always asked mpin window is closed
                                    Reply
                                    SIR
                                    MY PAN CARD NO AQKPH5635P has been undelivered by postal dept
                                    .please re send my pan card same address.

                                    regards

                                    G.HARIPRASAD

                                    MOB : [protected], [protected]
                                    Reply
                                    Txn ID:[protected]

                                    I have done recharge for the airtel number [protected] for the amount og 110 through my airtel app on 17/02/17. But the amount was not refund yet. Already i have raised the complaint for this issuse but till now i did't get any email.

                                    can you refund the amount 110 ASAP?
                                    Reply
                                    Sir,
                                    You provide 349 offer for 4g user why can't for 3 g user they got free data we not they can pay only we also paying why you are different between 2g and 3g user.you want only 4g user then stop the service of 2g and 3g users
                                    Reply
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                                      S
                                      Singhritesh407
                                      from Pune, Maharashtra
                                      Mar 20, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110092

                                      Dear sir/madam,

                                      I have recharge of rs. 146 on 18/03/2017 and on 20/03/2017. But as per the rule i was supposed to get 2gb of data but instead of 2gb i received on 600mb data on both the day. I want to make a complaint regarding the same. Kindly note down my complaint and provide me the complaint number. Please do the needful.

                                      Thanks & regards,
                                      Ritesh kumar singh.
                                      May 1, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 21, 2017
                                      Airtel Customer Care's response                                       Dear Mr. Singh,

                                      This is with reference to your post, dated 20 March 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Mar 29, 2017
                                      Airtel Customer Care's response                                       Dear Mr. Singh,

                                      This is with reference to your post dated 20 March 2017.

                                      We tried calling you multiple times to get additional details to enable us to address your concern.
                                      However, there was no response.
                                      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                      Regards,
                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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