Airtel Complaints & Reviews

Hello, i had made a recharge of rs 55 for my airtel no. 10th april from mobikwik now the problum is that the money i. E. Rs 55 as drducted but the recharge is not done, i have tried writing other complaints to the companey
But there were no reply even after. I now want a refund my money. Order no. En[protected] pls. Help me to resolve this problum...

I am receving following message to my aircel number on 10-apr
From AX-AIRRTV
Dear customer verification with your local refernce for airtel mobile
[protected] could not be completed successfully.We will try after sometime.please inform the referee accordingly.

I have recevied similar kind of message on 11-mar
Thank you for your interest in airtel!! We have received your request for activation of mobile no. [protected]. The same will be activated within 24 hrs.

On both occasions i have not applied for sims from airtel tried to contact customer care but could not connect

Please look into it deactivate both numbers which i never took.

On 28th March 2017 I bought new airtel 4g sim and had a 345 recharge.
My 4g worked good for the first 4 days after that it suddenly stopped working.
I am in an area with excellent 4g coverage of airtel.
People staying with me has their 4g working fine.
I called the customer care they said handset problem.. But I confirmed it too and I dont have problem with my handset because other network 4g is working.
None of the solutions worked and after complaining they took 6 days and issue isnt resolved yet.
I cannot use 4g, only 3G and 2G.. My money is going to waste. Every time I switch preferred network to 4g my sim goes in NO Service / Emergency Calls Only mode and automatically switched back to 3g.
It has been more than 10 days..

Even after payment done on 6th April itself still not able able make outgoing calls on 10 of April, No proper Response that Airtel Relationship Manager wont even recieve the call Worst service ever, how can u disconnect the calls without informing atleast a call or mail.

Customer id no. [protected]

Dt of installation : 27/11/2015

On 9/4/2017 suddenly my stb stopped working and there was red light on it. I called the customer executive they said they will send the engineer and he will check it. He came and immediately replaced it with other box and it started working. He told its should be replaced and for that charges are rs. 599/-
Its just and year we have change the set up box and its get stop working automatically and now for changing it they are charging so much, its really unfair trade practice going on from airtel. I want my stb should get replaced without any charges.

I have been using this connection for the past one year. A month back I converted my SIM to Postpaid from Prepaid.

Recently, it developed a problem. The call automatically disconnects after 3 minutes. I don't know what to do. Please resolve this issue.

Dear team,

From last 3 months I am very upset with the service provided by the airtel. From last three month many services automatically activating on my no. And I am regulary complaining against the issue but still no action has been taken by airtel team .. ever month I am regulary following up with the airtel team but still the issue is not sorted up. Please help ..

Team.
In My area 3G not working only working in 2G and i all ready escalated to appellate team from last 3 month and continue flow up but still problem is not reasolve so kindly check and confirm it will be reasolve or not

My mob nu is -[protected]. So i am waiting your confirmation other wise i remove the sim card
Team and When i going to other locations auto 4G working but my location 2G working

Dear Team,

I had raised a complaint stating there has been frequent disconnection of internet. Complaint was raised on 6th Apr 2017 and was promised to have this resolved in 48 hours. Today being 09th Apr 2017 this issue has still not being resolved nor anyone from Customer care / tech service dept had called me.
Kindly have this resolved as I do not want to pay money for services I do not get.

My no.[protected].I have never subscribed any of the services in 155223, whenever i stop any service, another services automatically gets activate.So will you please stop the services..

My mobile number is +[protected].
When I took this simcard, I did a recharge of 349. I was told that 1gb data/day is only on 4g handsets and I use a 3g handset as of now.
On 7th April 2017 I receive a text from AT-ARWINF saying that "Effective 6th Apr 2017, benefit on Rs349 recharge for Airtel mobile has been revised. You get: Unlimited All Calls + 1GB Data/Day Validity: 28days. This benefit can be used on all type of handset 4G/3G/2G"
After reading ceiling this text I realised that I am not getting 1gb/day. So today on 09/04/2017 I called customer care and asked them about it. A agent named Seema told me that she cannot see any such message and asked me to read the message back to her. After reading the entire message she said she has raised a complaint and a complaints officer will call me in 4 hours.
The reference to this conversation is "Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CBNRD[protected] registered on 09-apr-2017 12:58".
I did not receive any call for 5 hours so called customer care back again and this time it was Dharmendra on the other side. I told him the situation and then he checked the details and then asks me if my query was about Airtel dish TV. This means the previous agent Seema had done nothing. And now the agent tells me to take that message to the nearest Airtel store.
The reference for this conversation is "Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CBNRV[protected] registered on 09-apr-2017 18:04".
This behavior from a customer service agent is ridiculous. I have been a customer service manager for a UK based network and I know how the entire system works. Fooling customers to end the call as early as possible is not a good remark.
The message I have received is from Airtel company itself and now they behave as if they don't even know about it. All I want is to activate the service of 1gb data/ day on my 3g handset as written in the text by Airtel. Kindly do it else I make sure I take this up till consumer court and in media too as I have the texts and the call recordings of your agents.

I am receiving continuous call from November onwards from Airtel customer care and their DST team to port my Vodafone number in Airtel number. I am keep saying them that I do not want to port and also email them regarding the same but they are still calling me. Since I am staying in Ghaziabad I had even emailed Airtel Delhi & Uttar Pradesh appellate authority on March 31st but situations remains the same.

I would request you to please look into this matter

By mistake, I just made payment of Rs, .160884.00 in place of Rs. 1608.84 for our Airtel broadband No.[protected] on 9/4/2017.

It is requested that excess payment made may please be refunded to my Axis bank Account No. [protected] IFS code: UTIB0000040, Pitampura

Y.P.Gupta
Director

Good Evening, This is Siddardha using Airtel prepaid number.
I recharged with Rs. 349 with Txnid :[protected].
I received an offer through airtel App that if I Recharge with RS. 349 I will get unlimited data 3G/4G (1GB/day) with that recharge, but I got only 1GB for 28 days. Please add remaining internet balance to my account.
Please do the needful.
Thanks & Regards
Siddardha Kumar

Sir I am Mr.Rajnish Anand Sir I am doing complain two times regarding to mobile recharge but my problem is not solve when I am doing recharge by paytm at 1st April of rs 346 my recharge is not successful but my money is deducted in my account after 1 hrs I again recharge of 346 but recharge is not successful but my money is deducted in my account when I wake in morning I see same recharge are done two times but I not satisfied please return my money of one transaction is am very poor and I do complain third times but my problem is not solve please solve my problem as soon as

On 31st night I recharged for 349rs but myairtel app said that there is some technical issue so we will refund your money. so I recharged again for 349rs. But I didn't get my money back. Please respond immediately. thanks

I have Airtel broadband connection and had recently shifted my home and has requested for shifting the connection.. They still haven't provided me the connection and when I call each time they say I wil get connection in 24 to 48 hours..now it's more than 8 days without broadband and they are least bothered.. I would like to get the connection at the earliest..Please assist

Hi sir,
myself nithesh kumar, i was using my mother's simcard for the past 2to3 years.Since i am a student studying 12, my dad took my mobile and placed it somewhere, this happened 6 months before.Now i completed my studies, my father assured to return my mobile back..but it was found to be lost .He didnt notice when this happened.Assuming that it was lost, my mom went to apply for anew simcard of same number([protected])in nearby airtel office(perambur).they replied that it was activated for another name since the simcard was inactive for nearly 45 days and also added that they have sent a message regarding simcard changeover in another name but we didnt notice . my question is...without my mother's permission how they are supposed to change . we tried calling the number([protected])...but it was not reachable.is it possible to get our number back?

I never thought the customer service from Airtel DTH services are too worst.
I've submitted the relocation request 10 days back, but still I'm not getting the resolution for this. Initially the person from Airtel visited and asked me to close the request as there was som internal issue. He asked me to call once the problem got resolved. I called him somany times but no response. I've submitted the request again on 06th April, 2017. They promised me that it will be resolved within 24Hrs but they never and keep saying the new address is not updated in the database. It's already 2 days but they didn't get back to me. I've spoken to the representatives and bull **** supervisors but there is no action taken from them at all. Worst service and will not recommend Airtel to anyone. Shameless people.

Service Request No. 59993220.
Mobile number: [protected]

My name is ramesh akinapelli and my mobile number is[protected]..

I have submitted documents for mnp (from docomo to airtel)..

I'm using the mobile, gionee s.. my outgoing calls are not going from my mobile since today 08.04.2017, if this problem repeatre once, i don't want to stay with your airtel.. but i need to go port from this network.. thanking you sir