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Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
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Airtel reviews & complaints page 1364

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A
from Delhi, Delhi
Mar 18, 2017
Resolved
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Resolved

Address: New Delhi, Delhi, 110018

I am writing to register my complaint regarding last payment made for 2000 and settled my account for 2000. That was in the month of Nov 2016. This was while I spoke to one of the lady in the retention department. I was"t given any for the same or any type of flag. I never used this number since then. You guys kept on generating bills month after months. This never happened in the past. I as m sick and tired of the fake conversation I had. I had requested for all the recordings during that time. I am once again asking you not to ever disturb me regarding this issue.
Apr 20, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2017
Airtel Customer Care's response
Dear Mr. Malik,

This is with reference to your post dated 18 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    R
    russ1234
    from Allahabad, Uttar Pradesh
    Mar 18, 2017
    Resolved
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    Resolved

    Address: 175121
    Website: [email protected]@in.airtel.com

    This is to inform you that, many times I have been charged IMF charging on my airtel digital dish tv.
    Why it is being done.
    wihotu any intimation you apply charges & deduct from our main account.
    also many time you deduct amount on the name of DBR adjustment.

    Why so many deductions.

    When our pack gets expires, tv is switched off and we can not access tv, so no reason to deduct nay charges.

    Its basically befooling customers,

    highly disappointed with airtel.

    I have been charged 4 times fro IMF charging & three times fro DBR adjustment.

    kindly refund all the amount.

    my id is [protected]-001
    May 2, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Mar 25, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 18 March 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Karishma Chauhan
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      H
      Hukkam Chandel
      from Dehra Dun, Uttarakhand
      Mar 18, 2017
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      Address: Kota, Rajasthan, 325004

      Sir mene 348 rupiya ka recharge karwaya tha jisme mujhe unlimitedad calling aur 28 GB deta 1GB per day ke hissab se diya gya tha paruntu mujhe pura deta nahi mil raha he ...aap iski kariyavahi kre
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        N
        Navino1990
        Mar 18, 2017
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu, 600041
        Website: www.airtel.com

        Recently Airtel have launched a new plan 349. Unlimited local/STD 1 GB per day 28 GB for 28 Days. When i recharged only the talktime offer is reflected data plan not reflected. When asked customer care this offer is NA for everyone only selected customer. Asked customer care to put this offer to me because i am using airtel for very long time, she said we cannot give offer like that.Then they should mentioned when customer recharging for 349 plan is not for everyone.After using Airtel this long time this hurtful to hear.
        Apr 21, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Mar 20, 2017
        Airtel Customer Care's response
        Dear Navino,

        This is with reference to your post, dated 18 March 2017.

        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

        We look forward to receive the required details.

        Regards,

        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          B
          Boral
          from Kolkata, West Bengal
          Mar 18, 2017
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          Sir, i was having 2.55GB balance after recharging from my airtel money at 14:29hrs today 18/03 but on spending 0.45MB the balance shows 1.5MB, pls solve this mystery at an earliest
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            A
            Aarush241994
            from Delhi, Delhi
            Mar 18, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110067

            Sir i'm a resident of munirka dda flats and for the past one month i've been calling airtel broadband services for the installation of it. But every time they don't contact me back instead say that there is no underground line of airtel in your area i mean how come a company like airtel is refusing it's user to install broadband connection that in a central place like munirka .
            Kindly sir look into tjhe matter and help me out with this
            Apr 20, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Mar 19, 2017
            Airtel Customer Care's response
            Dear Aarush,

            This is with reference to your post dated 18 March 2017.

            We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              J
              Jassi Lubana
              from Faridkot, Punjab
              Mar 18, 2017
              Resolved
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              Resolved

              Address: Chandigarh, Punjab, 160101
              Website: [email protected]

              Respected sir/ madam. Myself shally kaur using ur company no. [protected]. And i want my no's incoming call detail from jan 2017 to march 2017. Please kindly send me the detail on my brothes id [protected]@gmail.com. I m married to a american guy so i need it urgently to show to immigration as a record for further process please contact me on email id shown above. Thanking you.
              Apr 19, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Mar 18, 2017
              Airtel Customer Care's response
              Dear Shally,

              This is with reference to your post dated 18 March 2017.

              Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

              However, incoming call details cannot be provided due to unavailability of the same with us.

              Regards,

              Karishma Chauhan
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                N
                Nisha Mahajan
                from Mandal, Gujarat
                Mar 18, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110021
                Website: [email protected]

                On jan 5th 2017b, i was promised that i would get the following at no incremental cost if i did not disconnect my connection as per your case number 77834268 :

                1. One month rental waiver

                2. 40 mbps download speed (With 4 mbps upload speed)

                3. Modem upgrade

                4. 80gb data per month

                However despite repeated follow ups and repeated request to disconnect due to your (Airtel's) failure in providing what has been committed. Neither the commitment is fulfilled nor the disconnection request is executed.

                I am being asked to pay for services that don’t meet my requirement. As every time i call to discontinue the connection, each one of your call center supervisor and everyone from your disconnection handling department that i have spoken to has promised me that i would get a call back in 48 hours and i will be delivered what i have been committed they stated that the matter is escalated to back end team for execution. However this is still open and outstanding.

                You should not make me keep the connection on a false promise and keep charging for non-fulfilment of your commitments. And stop your collection team for chasing me for charges that were supposed to be waived off.
                Apr 20, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 19, 2017
                Airtel Customer Care's response
                Dear Nisha,

                This is with reference to your post dated 18 March 2017.

                We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  G
                  gprias
                  from Chennai, Tamil Nadu
                  Mar 18, 2017
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 600044

                  My Customer Id is [protected] and I don't get signal(error code B001) frrom December 2016(some strom hit my city). I registered compaint in airtel customer care and they told they will fix the issue in two days. But now 4 months crossed, no one come and fix it. But they keep calling and asking me to recharge my DTH account. Without getting signal why i need to recharge. Today(18/3/2017) I got call again from Airtel customer care and I told the issue, the customer care person said issue will fix before today noon and asked me to recharge my account. So I recharged my account and suddenly they took Rs 15 for IMF charge. Why you took Rs 15 even issue exist in your customer service. I am really upset by your customer service and irresponsibility
                  Mar 19, 2017
                  Complaint marked as Resolved 
                  My issue is resolved now. Thanks for your quick action.
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 19, 2017
                  Airtel Customer Care's response
                  Dear Gprias,

                  This is with reference to your post dated 18 March 2017.

                  Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtelpresence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Mar 29, 2017
                  Airtel Customer Care's response
                  Dear Gprias,

                  This is with reference to your post dated 18 March 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Karishma Chauhan
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    S
                    sahubar2
                    Mar 18, 2017
                    Resolved
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                    Resolved

                    Address: 625002

                    Dear sir,

                    I have been using a airtel simcard for more than 10 years. Recently last 8 months before i came to abroad for employment. I took my simcard also with myself. It was working good last 8 months. From last 10 days its not working. I asked with the relationship centers they are saying this number was deactivated. Eventhough i didn't got any warning msg also. Pls i want my number back.

                    My number is [protected]
                    Mail - [protected]@gmail.com

                    Thanks
                    Sahubar sathick.
                    Apr 27, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 18, 2017
                    Airtel Customer Care's response
                    Dear Sahubar,

                    This is with reference to your post, dated 18 March 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Karishma Chauhan
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Mar 24, 2017
                    Airtel Customer Care's response
                    Dear Sahubar,

                    This is with reference to your post dated 18 March 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Mar 25, 2017
                    Airtel Customer Care's response
                    Dear Sahubar,

                    This is with reference to your post dated 18 March 2017.

                    We tried calling you multiple times to get additional details to enable us to address your concern.
                    However, there was no response.
                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                    Regards,
                    Karishma Chauhan
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      S
                      Susanta708
                      from Gharaunda, Haryana
                      Mar 18, 2017
                      Resolved
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                      Resolved

                      Address: 560047

                      Dearest Nodal,

                      From past 3 months I am using your services as I heard AIRTEL DTH giving best services in all way.

                      Recently I have recharged with the rupees of 296 with transaction ID:[protected] on the date of 15, time: between 02:00 pm to 04:00 pm through the distributor shop . Name : PRAGATI ELECTRONIC Koramangala 8th block, Bangalore.

                      That distributor told within 10 mnts you can see your chanles. Then I move out from there . But till night I didn't get my service back then I called them they told it will come, it will come .

                      Then I wait for next day, still no response of my calls also and the most shocking thing is that they started rude behave with me and avoid my calls.

                      So I called to customer care they told by next day before 12 o clock you will able to see your chanles.

                      But till now I didn't get my channels and still I am keep following your customer care or distributor.

                      Now I am realising that I did a big mistake to take your connection. I am feeling I am beginning for service by paid.

                      So please find a proper solution for it .

                      Name-susanta kumar bai
                      Customer id-[protected]
                      May 23, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 18, 2017
                      Airtel Customer Care's response
                      Dear Susanta,

                      This is with reference to your post dated 18 March 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        K
                        karan Rathore55
                        from Noida, Uttar Pradesh
                        Mar 18, 2017
                        Resolved
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                        Resolved

                        Worst and pathetic customer care services

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: www.airtel.in

                        This is regarding complaint raised for my Airtel Prepaid Number [protected].
                        16th March:
                        When I came to know about the new plan of Airtel that, now they are offering unlimited calling and 28 GB internet in INR 345. I immediately called your customer care from mentioned number. On IVR call also, I have been informed regarding this offer, but it was not connecting me to the customer care executive (as I wanted to know more about...
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                        S
                        Sudheesh Lawrence
                        from Pune, Maharashtra
                        Mar 18, 2017
                        Resolved
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                        Resolved

                        Address: Thiruvananthapuram, Kerala, 695303

                        My issue on airtel is not solving i have been complaining for one month,
                        i have ported my number from idea to airtel one month back.since then i am not receiving any calls from bsnl network alone.from the very first day i have been contacting airtel and also i visited there store but everytime they are saying they have mailed to head office my solution is not solved.
                        i have missed many valuable calls due to this issue even i had many issues due to this problem since am missing calls from bsnl network.
                        As a consumer i have my rights to get good service.
                        Airtel customer service is not taking any action on this.
                        May 22, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 13, 2017
                        Airtel Customer Care's response
                        Dear Sudheesh,

                        This is with reference to your post, dated 18 March 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Apr 17, 2017
                        Airtel Customer Care's response
                        Dear Sudheesh,

                        This is with reference to your post dated 18 March 2017.

                        We tried calling you multiple times to get additional details to enable us to address your
                        concern.

                        However, there was no response; we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Apr 18, 2017
                        Airtel Customer Care's response
                        Dear Sudheesh,

                        This is with reference to your post dated 18 March 2017.

                        We were waiting to receive your contact details to enable us to address your concern.

                        Since we have not heard back from you, we trust your issue has been resolved.

                        If you require further information / assistance, please write to us at [protected]@in.airtel.com

                        Regards,

                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          U
                          UrjaGhadia
                          from Rajkot, Gujarat
                          Mar 18, 2017
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                          Address: Rajkot, Gujarat, 360005

                          I want my last month bill details. My number is [protected]. Ta very urgent to get the details. Bill duration is Jan-2017 to Feb-2017. Solve and send it as soon as possible. Thank you.
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                            S
                            Shrishti Thakur
                            from Tumkur, Karnataka
                            Mar 18, 2017
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                            Address: Udaipur, Rajasthan, 313024
                            Website: www.airtel.in

                            The airtel SIM card I have been using for years now suddenly won't detect in any of the phones. I'm traveling at the moment. Is it possible for me to get a SIM of the same circle????
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                              B
                              bgtcargo
                              from Lucknow, Uttar Pradesh
                              Mar 18, 2017
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                              Address: Bikaner, Rajasthan, 334001

                              MY A/C Number [protected]
                              My name ShyamBhambhu
                              Date Of Birth[protected]
                              my a/c is block please unblock my account
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                                R
                                rochelle rozario
                                from Kolkata, West Bengal
                                Mar 17, 2017
                                Resolved
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                                Resolved

                                4G wifi disconnected yet getting bills

                                Address: Kolkata, West Bengal, 700014

                                My Airtel wifi connection number [protected] is prepaid for six months. We have not opted for any booster. Yet a booster has been activated and I'm being charged for it. Moreover the connection has been disconnected from your end after non payment of booster amount inspire of being prepaid and you'll are going on charging for the booster fr the last 3-4 months. How can a booster be charged for if the connection is only not active. I have already...
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                                ajit24x7
                                from Delhi, Delhi
                                Mar 17, 2017
                                Resolved
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                                Resolved

                                Address: Gurgaon, Haryana, 122002

                                I am using airtel money a/c with 931067xxx1, but i forgot my Mpin now my a/c is blocked i tried to call 400 and do as per call but i am getting message "MPIN Reset window is closed." i am not able to reset my Mpin and i have approx rs 200 in my a/c. would you please do the needful.

                                and also i raise a complaint from airtel website reference no. is AM[protected] .
                                but still i didn't received any message from airtel.

                                really very pathetic service :(.
                                May 10, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 18, 2017
                                Airtel Customer Care's response
                                Dear Ajit,

                                This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

                                Should you require further information, please feel free to write to us at [protected]@airtelbank.com

                                Regards,
                                Karishma Chauhan
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Mar 18, 2017
                                Updated by ajit24x7
                                Hi Karishma,

                                i already tried to contact on 400 but just for your information without mpin no one can connect to customer care. so before sending this kind of email to anyone request you to verify.

                                i have already used wallet like paytm/mobikwik etc but sorry to say that Airtel Money is the pathetic one.

                                Anyways i have resolve the problem from my own.

                                Thanks for your support.

                                Regards,
                                Ajit
                                I am using airtel money a/c with 9078****75, but i forgot my Mpin now my a/c is blocked i tried to call 400 and do as per call but i am getting message "MPIN Reset window is closed." i am not able to reset my Mpin and i have approx rs 250/- in my a/c. would you please do the needful
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                                  O
                                  Onkar lal
                                  Mar 17, 2017
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                                  Address: Sikar, Rajasthan, 1642
                                  Website: Union bank

                                  Card block
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                                    vikasharry
                                    from Delhi, Delhi
                                    Mar 17, 2017
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                                    Address: 208021
                                    Website: airtel

                                    I have recharged my mobile 2 days back with a plan competitive to jio and not able to call a single person.Regarding poor service please mention in your competitive plan that jio is not able to provide call service you are also in competition with them even not to connect a single call.
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