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Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
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Airtel reviews & complaints page 1364

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R
rajesh00091
from Hyderabad, Telangana
Mar 12, 2017
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Address: 500072

I have changed the air tel network plan. Post plan change my router is not working and i gave the complaint (Ref. No :[protected].

But they closed the ticket on march 12th day 2017 and airtel charging 1000 rs rupees.
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    T
    Techi Tania
    from Abhayapuri, Assam
    Mar 12, 2017
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    Address: 791110
    Website: Airtel

    Dear sir
    Im interested mobile tower at villages model villages post office naharlagun dist papum pare state arunachal Pradesh
    My contact no. [protected]
    Name techi tania
    +1 photos
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      F
      francislobo
      from Mumbai, Maharashtra
      Mar 12, 2017
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      Address: Mumbai City, Maharashtra, 9004135405

      I have paid 17136 instead of Rs.171.36 against mobile no.[protected] .Therefore excessAmt. Rs.16964.64 please kindly Refund earliest.
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        H
        honeydharamveer
        from Dehra Dun, Uttarakhand
        Mar 12, 2017
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        Address: Gurgaon, Haryana, 122001
        Website: www.airtel.in

        Airtel no- [protected], I am recharge with 91 rs. on 12.03.2017 ( 12.13pm) 1 gb data and 5 days validity and as per airtel policy if consumer recharge within validity period then his or her previous balance are carry forward but now as per airtel denied for carry forward previous balance, ref -CBNRD[protected] AND NOW READY TO PORT NO -AR173676
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          S
          Srva Sakthi
          Mar 12, 2017
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          Address: Vadodara, Gujarat, 390008

          Sir my no is [protected] i got advance balance and credited and debited on the same day why you were given the this type of foolishness. i recharge 40 rs on 12 Mar 2017 and the same also debited certainly
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            S
            Swapnil Ramchandra Tiwari
            from Bengaluru, Karnataka
            Mar 12, 2017
            Resolved
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            Resolved

            Address: 560048

            Airtel has done false billing of 83k for mere 90mb of data usage which again is false as i naver used data services.Now they are blackmailing me and my family. pls help me out.

            i got this false sms

            26-DEC-2016 04:08:39:

            The Following IR SMS has been sent to the customer no:-[protected] and message is -- Usage alert: As per the last update, approx. international roaming usage on your airtel mobile [protected] is Rs 19243. Usage Breakup: Voice-Rs. 1725, Data-Rs. 17518.

            after that i send sms soon to stop any data service or any leak to avoid any futher problem so they didnt do anything and send me back sms

            26-DEC-2016 05:48:37:

            The Following IR SMS has been sent to the customer no:-[protected] and message is -- Usage alert: As per the last update, approx. international roaming usage on your airtel mobile [protected] is Rs 63486. Usage Breakup: Voice-Rs. 2600, Data-Rs. 60886.

            While we make every attempt to intimate you on your usage details from time to time, we are dependent on the international operator to provide data usage details. As and when we receive these details, alerts are sent to your number accordingly.

            pls help me out

            shruti sharma
            Apr 26, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Mar 15, 2017
            Airtel Customer Care's response
            Dear Ms. Sharma,

            This is with reference to your post dated 12 March 2017.

            We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Mar 18, 2017
            Airtel Customer Care's response
            Dear Mr. Sharma,

            This is with reference to your post dated 12 March 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              D
              dp.kumar
              from Hyderabad, Telangana
              Mar 12, 2017
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh
              Website: www.airtel.in

              My cell no.Is [protected].
              An amount of rs.140/- debited to my credit card account-sbicard elite no.[protected] prasanna kumar desu
              on 08.02.2017 and 18.02.2017 but only rs.140/- credited to airtel
              recharge.

              Please verify and make good of rs.140/- by credit of cell no.
              [protected] under advice to me.

              Prasanna kumar desu.
              E-mail:dp.[protected]@sbi./co.In
              Apr 20, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Mar 16, 2017
              Airtel Customer Care's response
              Dear Prasanna,

              This is with reference to your post dated 12 March 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                G
                Ganesh PK
                from Bengaluru, Karnataka
                Mar 12, 2017
                Resolved
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                Resolved

                Address: 560098
                Website: www.airtel.in/broadband-and-fixed-line/broadband/reach-airtel/broadband-customer-support

                Hi,

                Ref: SR # 79186434 Dated 21st Feb 2017 Midnight of 22nd Feb 2017

                This is to inform you that, the above Service Request was raised about 20 days back and still not resolved. Worst part is that no one is responding to the ticket. I have called multiple times asking for the update but every time I got FALSE promises from the person on call. I have fed up with Airtel services and decided to quit from Airtel. I have 4 Airtel Connections and cancelling all of them. I got so frustrated that I was unable to work on important activities from Home and Airtel made me to travel office about 40 kms away from home. Not only that, I was unable to attend important meetings. This is not the service I was expecting from AIRTEL. I would like to say nothing but Sorry. Attached the screenshot of the complaint number which was kept on rescheduling till 1st of March without my consent as mentioned in the message and since then no response. I expected Airtel to wave off the charges from 21stFeb, Midnight of 22nd Feb). I had lost money from my mobile as well since the broadband was not working and used my 4G connection for very urgent activities. I have this issue ever since the v-fiber connection was made in January 2017, I paid 1000 bucks for the Modem, and i made several complaints and all were closed, engineer who came here also miguided me saying faulty Telephone Set and I paid 1000 Buck again for new telephone but the problem is still persists.

                Regards,
                Ganesh
                +4 photos
                Apr 21, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 15, 2017
                Airtel Customer Care's response
                Dear Ganesh,

                This is with reference to your post dated 12 March 2017.

                We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Karishma Chauhan
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Mar 17, 2017
                Airtel Customer Care's response
                Dear Ganesh,

                This is with reference to your post dated 12 March 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Karishma Chauhan
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  B
                  badal kumar das
                  from Coimbatore, Tamil Nadu
                  Mar 12, 2017
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                  Address: Chennai, Tamil Nadu, 600061
                  Website: Airtel

                  My number [protected] my name badal Kumar Das this correct change it
                  +1 photos
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                    A
                    Akhilgoyal666
                    from Noida, Uttar Pradesh
                    Mar 12, 2017
                    Resolved
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                    Resolved

                    Fraud in data usage calculations

                    Address: 122001

                    Airtel is carrying out a fraud and looting me. I have subscribed to 345 plan, which gives me 1gb 3g daily data limit. Last night i updated my handset (400mb update) anf after the update it showed a usage of 900 mb in my airtel account. On every usage such things happen. The usage are shown double, i downloaded a game of 100 mb it showed a usage of 250 mb? Airtel should be banned in the country...
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                    M
                    Mar 12, 2017
                    Resolved
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                    Resolved

                    Address: 411038

                    Hi,

                    I am using Airtel since 2011 and I requested for porting to Tata Docomo prepaid connection, The customer care executive argued too much and delayed the process. And then I could not complete porting because there was some Rs 200 was added to my bill in December. After that I tried to followup with Customer care either to de-active my phone and or at the minimum my change plan to prepaid. But customer care executive gave vague answers and asked me to submit application in person even though I said I am in USA. The email mentioned by executive got bounced. So far Airtel looted me for 4 months (or Rs 2000+), This is worst ever response I am seeing.
                    Consider this as my authorization to cancel my connections and please cancel my connections immediately and deactivate my sim card.
                    My numbers are [protected] and [protected].

                    Medha and Mandar Bhingarkar
                    Apr 20, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 12, 2017
                    Airtel Customer Care's response
                    Dear Medha,

                    This is with reference to your post, dated 11 March 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Mar 15, 2017
                    Airtel Customer Care's response
                    Dear Medha,

                    This is with reference to your post, dated 11 March 2017.

                    We tried calling you multiple times to get additional details to enable us to address your concern.
                    However, there was no response.
                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                    Regards,
                    Anil S.
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Mar 18, 2017
                    Airtel Customer Care's response
                    Dear Medha,

                    This is with reference to your post dated 11 March 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Karishma Chauhan
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      P
                      Piyushranjan143
                      from Kotdwara, Uttarakhand
                      Mar 12, 2017
                      Resolved
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                      Resolved

                      Address: 122016

                      Hi,
                      This is Piyush Ranjan. Mobile [protected]. I newly port my number to Airtel. I got nice offers from Airtel so I port into it. But today around 4:20AM I got a SMS from Airtel

                      GAMES HUB service has been [protected]@Rs35.0 for 7days. Txn ID N[protected], 12Mar17 04:14. Service will be renewed after validity expiry. To deactivate, Call or SMS STOP to 155223.For more services, call 56789 or click HTTP://56789.airtel.in

                      I called Airtel customer care same time. Exicutive told me that you are playing some game and clock on advertisement. But time of activation given by executive that time I was sleeping.
                      2nd thing my mobile was on WiFi data connection.it was not on mobile data.
                      And how Airtel can pay against me for anything and charge me in my bill. I have not taken any wallet service from Airtel. It was so frustrating that I can't explain. TRI should thing about it.
                      I have requested customer care to terminate my connection for both mobile and broadband. I don't want this BS service. I will loss my this old number which I seriously don't want. But I can't go with this type o[censored]nprofessional thing.

                      Thanks,
                      -Piyush
                      Apr 20, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 15, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 12 March 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Mar 16, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 12 March 2017.

                      We tried calling you multiple times to get additional details to enable us to address your concern.
                      However, there was no response.
                      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        R
                        Raghu arya
                        from Dimapur, Assam
                        Mar 11, 2017
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                        Address: 800001
                        Website: Airtel coustmer care

                        Sir mujhe aapke costumer care ke taraf se galat jaankari di gye uske baad meri puri baat v nhi hua or usne mera call kaat diye or koi solutionv nhi kiye
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                          A
                          Arun Y
                          from Hyderabad, Telangana
                          Mar 11, 2017
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh, 500028

                          I have ported the mobile number([protected]) from Vodafone prepaid to Airtel prepaid today(11-Mar-2017) and I went to Airtel store at Mehdipatnam they have given the new SIM and charged 100 rupees. I asked him about the charges they said these are porting charges . I later known that its free of cost they are providing the new sim and MNP. Please take proper action on this and how can the customer know what are charges they should pay and receipts are not providing.

                          Airtel Store Address:
                          D.NO.12-2-790/G/3 RETI BOWLI NEAR KINGS FURNITUREMEHDIPATNAM MAIN ROAD

                          Thanks,
                          Arun
                          Apr 21, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 16, 2017
                          Airtel Customer Care's response
                          Dear Arun,

                          This is with reference to your post dated 11 March 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            R
                            Rakesh kumar143
                            from Delhi, Delhi
                            Mar 11, 2017
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                            Address: Saharanpur, Uttar Pradesh, 247001
                            Website: airtel.in

                            Kitni bar complent kar chuka hu 1/2 din chalta h fir 2g pe hi aajata h jabki 3g recharj kara rkha h airtel stor pe jate h to unhone kha ki sim dusri le lo 50rs leliye sim dusri leli par problm same hi h bani hui 14 feb se lagaatar dikat aarhi h plz my problam urjent li solv kar do my no [protected] distt saharnpur stat up pin cod 247001
                            Mar 11, 2017
                            Updated by Rakesh kumar143
                            airtel caustumar care pe call karta hu bolte h ki jo hota ho vo kar lo 1months ho paresan hote huve par koi solusion nahi mila 10 bar to airtel store pe bhi gya hu par bol dete h 2-3 ghnte bad chal jayga par kuch bhi nahi chal ta 3g recharj hone ke bad bhi 2g hi chal rha h
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                              A
                              Aman Iftekhar
                              from Hyderabad, Telangana
                              Mar 11, 2017
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                              Address: Lucknow, Uttar Pradesh, 226024

                              Hi,
                              This is Mr.Aman Iftekhar from Lucknow
                              having Airtel prepaid connection no. 0091-[protected].

                              I lost my mobile a week ago, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

                              I expect a quick solution to my problem with further knowledge of the procedure.

                              Thanks,
                              Aman Iftekhar
                              Lucknow-226024-UP State
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                                V
                                Vishal
                                from Lucknow, Uttar Pradesh
                                Mar 11, 2017
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                                Address: Bikaner, Rajasthan, 334001

                                Hi,
                                I am trying to send port out sms to 1900 from my existing airtel number but message got failed.
                                I want to port out airtel.
                                Help if anyone could.
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                                  D
                                  Devbrat Arya
                                  from Bengaluru, Karnataka
                                  Mar 11, 2017
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                                  Address: Nalanda, Bihar

                                  I lost my sim [protected] posting on behalf of my father. Could be please block it so that no one can mis use it. and I will take a new sim with same number . Could you please help me . My alternate number is [protected]
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                                    S
                                    Swagatam Das
                                    from Roorkee, Uttarakhand
                                    Mar 11, 2017
                                    Resolved
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                                    Resolved

                                    Address: Haridwar, Uttarakhand, 247667
                                    Website: airtel.in

                                    Outgoing calls have been barred automatically without my consent from around 7th March 2017. Now to disable this call barring I need a 4 digit code. When I tried contacting the service provider, I could not get a proper response from their customer care. My call got transferred three times without any result. This is a harassment to a customer who has been using your service from a long time. Very poor service airtel. Kindly provide a solution to this problem as soon as possible.

                                    Swagatam Das
                                    [protected]
                                    Apr 24, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 16, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Das,

                                    This is with reference to your post dated 11 March 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      V
                                      Vipin Kalal
                                      from Etawah, Uttar Pradesh
                                      Mar 11, 2017
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                                      Address: Banswara, Rajasthan, 327603

                                      Lose of my sim and many more document number and relatives number and my more information of number
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