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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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R
rochelle rozario
from Kolkata, West Bengal
Mar 17, 2017
Resolved
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4G wifi disconnected yet getting bills

Address: Kolkata, West Bengal, 700014

My Airtel wifi connection number [protected] is prepaid for six months. We have not opted for any booster. Yet a booster has been activated and I'm being charged for it. Moreover the connection has been disconnected from your end after non payment of booster amount inspire of being prepaid and you'll are going on charging for the booster fr the last 3-4 months. How can a booster be charged for if the connection is only not active. I have already...
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ajit24x7
from Delhi, Delhi
Mar 17, 2017
Resolved
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Address: Gurgaon, Haryana, 122002

I am using airtel money a/c with 931067xxx1, but i forgot my Mpin now my a/c is blocked i tried to call 400 and do as per call but i am getting message "MPIN Reset window is closed." i am not able to reset my Mpin and i have approx rs 200 in my a/c. would you please do the needful.

and also i raise a complaint from airtel website reference no. is AM[protected] .
but still i didn't received any message from airtel.

really very pathetic service :(.
May 10, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2017
Airtel Customer Care's response
Dear Ajit,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us at [protected]@airtelbank.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Mar 18, 2017
Updated by ajit24x7
Hi Karishma,

i already tried to contact on 400 but just for your information without mpin no one can connect to customer care. so before sending this kind of email to anyone request you to verify.

i have already used wallet like paytm/mobikwik etc but sorry to say that Airtel Money is the pathetic one.

Anyways i have resolve the problem from my own.

Thanks for your support.

Regards,
Ajit
I am using airtel money a/c with 9078****75, but i forgot my Mpin now my a/c is blocked i tried to call 400 and do as per call but i am getting message "MPIN Reset window is closed." i am not able to reset my Mpin and i have approx rs 250/- in my a/c. would you please do the needful
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    O
    Onkar lal
    Mar 17, 2017
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    Address: Sikar, Rajasthan, 1642
    Website: Union bank

    Card block
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      V
      vikasharry
      from Delhi, Delhi
      Mar 17, 2017
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      Address: 208021
      Website: airtel

      I have recharged my mobile 2 days back with a plan competitive to jio and not able to call a single person.Regarding poor service please mention in your competitive plan that jio is not able to provide call service you are also in competition with them even not to connect a single call.
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        M
        mroad
        from Mumbai, Maharashtra
        Mar 17, 2017
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        Address: Bangalore, Karnataka, 401104

        My SIM is not yet activated even after 6 days...have tried calling/visiting airtel stores, nodal / appellate authorities, even written to CEO / MD.
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          V
          viswanath.n
          from Proddatur, Andhra Pradesh
          Mar 17, 2017
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh, 500090
          Website: www.airtel.in

          Since couple of months (6 to 8 months) connection drop very frequently, service people use to visit and told us that issue resolve, but next again & again issue are persist. Even after many complaint still issue persist, no permanent solution from airtel.
          No action from airtel team, entire community facing the similar problem.
          Airtel use to collect rs. 1490 every month and not provide appropriate actions to its customers.

          Latest complaint ref no: 80106592
          Latest incident: 16-mar @ 7.31 pm
          Bb no: [protected]
          Apr 30, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Mar 25, 2017
          Airtel Customer Care's response
          Dear Viswanath.n,

          This is with reference to your post dated 17 March 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Karishma Chauhan
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          May 19, 2017
          Updated by viswanath.n
          reoccurring the same issue ... now completely not working both Broadband and phone as well.
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            S
            Surender Chhoda Insan
            from Lucknow, Uttar Pradesh
            Mar 17, 2017
            Resolved
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            Resolved

            Address: Sri Ganganagar, Rajasthan, 335001

            Res sir,
            I recharged my phone no. [protected]
            Rs 348/- yesterday at 9:00am
            as it was shown in best offers that in 348/-
            4Gb net 3G/4g & unlimited calling will be given...but it was not mentioned in first sight that it would be used on 4G handset
            .but I have no 4G handset..
            So pls convert my data balance for 3G handset...so I can continue with airtel..
            Bcz I feel so disappointed with your customer service..
            I have decided to port my no...
            Thanks
            SURENDER
            Sri GANGANAGAR (raj.)
            [protected]
            [protected]@yahoo.in
            Apr 25, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Mar 18, 2017
            Airtel Customer Care's response
            Dear Surender,

            This is with reference to your post, dated 17 March 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Mar 20, 2017
            Updated by Surender Chhoda Insan
            Post your update to complaint here.
            res sir
            I am till waiting for your favorable response ...but after 3 day no response seen ...
            Verified Support
            Mar 23, 2017
            Airtel Customer Care's response
            Dear Surender,

            This is with reference to your post dated 17 March 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              T
              teechacko
              from Calicut, Kerala
              Mar 17, 2017
              Resolved
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              Address: 686 001

              I recharged my phone ([protected]) through my Axis bank credit card on[protected] . TXN No. www.airtel.in/Seq No[protected]. I haven't got any cofirmation SMS from airtel yet. The balance statement after I make a call doesn't reflect the recharge either. I went to the nearest customer care centre, but I didn't get any help from there. I am still as confused as I was before I went there. Besides, I have a 4G handset and a 4G SIM provided by airtel, but my service has not been upgraded yet. As a result, I am not able to enjoy the free data offer available to 4G customers. Worst of all, the IVRS used by airtel is quite a trying experience and is not helpful at all.
              May 4, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Mar 30, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 17 March 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Karishma Chauhan
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                A
                abhishek.sharma009
                from Gurgaon, Haryana
                Mar 17, 2017
                Resolved
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                Resolved

                Address: 110019
                Website: www.airtel.in

                My landline number shows incorrect data consumption. The internet is not working since 3rd march 2017 but during this period (Till today, 17th march 2017). They claim that 24 gb has been consumed. This is a clear case of deficiency in service. A fit case of consumer court.

                I would go to social media campaign if this is not resolved with immediate effect.

                For privacy sake, i am unable to share personal details.in case the representatives of the company wish to connect with me, my email id is:
                Abhishek. [protected]@gmail.com.
                Since this is registered id, they should be able to find the other details.
                May 3, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 29, 2017
                Airtel Customer Care's response
                Dear Mr. Sharma,

                This is with reference to your post dated 17 March 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Karishma Chauhan
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  K
                  Kamal Tatariya
                  from Mumbai, Maharashtra
                  Mar 17, 2017
                  Resolved
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                  Resolved

                  Address: Jamnagar, Gujarat, 361008

                  I have Airtel mobile no. [protected] since 2009. this number is not detecting in any mobile from last week. i have called customer care for registered complain but that boy told that my number is not available. due to mobile problem this number was switch off, and yesterday i have started mobile back but my sim card is not working.

                  Please check and resolve this issue. activate my number as early as possible
                  Apr 21, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 20, 2017
                  Airtel Customer Care's response
                  Dear Kamal,

                  This is with reference to your post dated 17 March 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Karishma Chauhan
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Sim not working.
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                    7
                    7869439009
                    from Murwara, Madhya Pradesh
                    Mar 17, 2017
                    Resolved
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                    Resolved

                    Address: 495001
                    Website: [email protected]

                    Respected sir i am ashish alexander from bilaspur c. G. 495001, my airtel number [protected] i was bought this numer fefore tow year i submit my all documents for this numer but i dont know whom had taken this number they are foolies person he ragister this number to any other name, i have given this number somany office, state person & i have to talk this number daliy & i dont want to change my this number, please improvment this number by name & address sir as soon as possible sir...! Checked the files...!
                    Ashish alexander
                    Apr 20, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 17, 2017
                    Airtel Customer Care's response
                    Dear Ashish,

                    This is with reference to your post, dated 17 March 2017.

                    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                    We look forward to receive the required details.

                    Regards,

                    Karishma Chauhan
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      K
                      Koundalsandeep
                      from Chandigarh, Chandigarh
                      Mar 17, 2017
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                      Address: 160036

                      Hi

                      The mobile number [protected](rotn circle) does not get any network signal .
                      i have used my sim after a long time. please provide some solution for this issue. this number is registered with my social accounts.

                      thanks and regards,
                      Sandeep kum, ar
                      Mob: [protected]
                      [protected]@gmail.com
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                        S
                        sucrycyur1
                        from Chennai, Tamil Nadu
                        Mar 17, 2017
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110079
                        Website: www.airtel.com

                        I have recharged my airtel prpaid number with rs.40/- on 12 mar 17 and the same was not reflected and credited to my mpbile number [protected]. I had got a confirmation message but the same was not reflected in my account. For rhat i had to opt for rs. 10/- advance balance option which was also reduced for unknown reasons. Attached proof
                        Creen shots.
                        Apr 27, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 25, 2017
                        Airtel Customer Care's response
                        Dear Sucrycyur1,

                        This is with reference to your post dated 17 March 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Karishma Chauhan
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          S
                          sahrawatparveen
                          from Bareilly, Uttar Pradesh
                          Mar 17, 2017
                          Resolved
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                          Resolved

                          Address: 122001
                          Website: www.airtelonlinerefund.com

                          Hi There,

                          Please note that I have paid Rs. 2697 as 3 months advance rental through credit card for getting a new airtel broadband connection with all the required details & documents on 27th February 2017.
                          But after 19 days followup with airtel's different teams (Sales Team, Customer Care team, Service team, Nodal Team, Facebook Airtel Presence Team, Escalation Team). But neither i got the broadband connection activated at my place nor any refunds till date.
                          This is the worst service i am getting from airtel even before a new connections is released. Now one can think pretty well about their after sales services.
                          I have also applied for refund of amount through airtel's www.onlinerefund.com website on 10th March 2017 but till date i have not received any response from any one.

                          You are hereby requested to help me & take appropriate action against airtel.

                          Broadband connection ref no: 79489546
                          Refund ref no: AOR932d7b
                          Apr 25, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 25, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 17 March 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Karishma Chauhan
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            M
                            Mohanapriya T
                            from Tiruchirappalli, Tamil Nadu
                            Mar 17, 2017
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                            Address: 637409
                            Website: airtel.in

                            Hi I have recharged 150 rupees talk time to wrong number by mistake. Please reverse the amount to my number

                            Wrong Number: [protected]
                            Transaction ID:[protected]
                            Amount: 150
                            Correct Number: [protected]

                            Please do the needful.

                            Thanks
                            Premavathy A
                            I have recharged 249/- to wrong airtel number
                            I request for reverse recharge to correct airtel number
                            I accidentally recharged a no. Instead of my no. I paid using google pay they suggest to contact operator . The text service says that "you are not authorized to use lapu reversal service .Please contact to circle coordinator." The no .I recharged was:( protected) trannsaction id (protected) Amount :379 Date 14.11.2020
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                              R
                              raghavendra1983
                              from Mangalore, Karnataka
                              Mar 17, 2017
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 500018

                              Dear Team, I was lost my previous payment receipts and I tried with our website but unable to get payment acknowledgement receipts so, please provide payment receipts for followed contact no:[protected] from the Month of Nov'16, Dec'16, Jan'17, Feb'17 & Mar'17 to my mail id : raghavendra.[protected]@industowers.com Please treat it as an urgent and do needful
                              Apr 24, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 17, 2017
                              Airtel Customer Care's response
                              Dear Raghav,

                              This is with reference to your post, dated 17 March 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Karishma Chauhan
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Mar 21, 2017
                              Airtel Customer Care's response
                              Dear Raghav,

                              This is with reference to your post dated 17 March 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                V
                                Vinay Amruth
                                from Mysore, Karnataka
                                Mar 17, 2017
                                Resolved
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                                Resolved

                                Address: Mysore, Karnataka, 570026
                                Website: Www.Airtel.In

                                I was billed for 4999 for international services on my airtel number but I was never provided with any service and I didn't get any data or calls. Even after several calls n complaints they are not giving me a solution and I'm just being tortured for paying the bill immediately. I have cleared all the bills except the 4999 and I believe it's just extortion!
                                Apr 27, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Mar 17, 2017
                                Updated by Vinay Amruth
                                Suddenly after the complaint they sent me this without any call or explanation! I want to talk to someone in the management, the call center people don't know anything

                                Verified Support
                                Mar 21, 2017
                                Airtel Customer Care's response
                                Dear Vinay,

                                This is with reference to your post dated 17 March 2017.

                                We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Suddenly after the complaint they sent me this without any call or explanation! I want to talk to someone in the management, the call center people don't know anything.
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                                  R
                                  Rajesh Karthick
                                  from Chennai, Tamil Nadu
                                  Mar 17, 2017
                                  Resolved
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                                  Resolved

                                  Address: 600034

                                  Hi airtel team,

                                  I have requested for a broadband connection and have submitted advance amount of 1000 inr. After one month they said broad band service was not feasible in your area i requested them to refund my amount. I called airtel team and received a refrence number as [protected].

                                  I received a call from customer care and they requested me for online refund mode for which ticket number was aor0e8288 but i have not received my refund amount yet.
                                  Please help.

                                  This is the person came and collected my document and advance amount from me mr. Muralidharan - [protected]
                                  Date: 02/11/2016

                                  Contact details : [protected]
                                  Apr 20, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 17, 2017
                                  Airtel Customer Care's response
                                  Dear Rajesh,

                                  This is with reference to your post, dated 17 March 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Karishma Chauhan
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
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                                  Verified Support
                                  Mar 19, 2017
                                  Airtel Customer Care's response
                                  Dear Rajesh,

                                  This is with reference to your post dated 17 March 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                    A
                                    ashif ali 90
                                    from Mumbai, Maharashtra
                                    Mar 17, 2017
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400053
                                    Website: www.airtel.in

                                    My receipt number:[protected], rrn:[protected].I want my number gets activated immediately.And also the customer service and communication is very bad and poor in mumbai.
                                    I didn"t expected it.I paid the service charge for my number. Airtel department didn't done the address verification, while making calls it is saying that i didn't paid the bill.
                                    a now address verification is done but no use.i didn't got the message regarding address verification
                                    please suspend all the staffs who are not doing their work properly.i think its better for airtel department in mumbai zone. i heard lots of complaint regarding this.
                                    Apr 24, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 21, 2017
                                    Airtel Customer Care's response
                                    Dear Ashif,

                                    This is with reference to your post dated 17 March 2017.

                                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      C
                                      Chandra Thota
                                      from Sathupalli, Telangana
                                      Mar 17, 2017
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                                      Address: 522412

                                      Sir, my mobile number is [protected], i am a mnp customer, i was already complaint many times through customer care 121. But there is no response is there till now. I am seriously complaint about announcement nusence, please solve my problem, otherwise i will complain higher authorities. Thanking u sir.
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