Airtel Complaints & Reviews

The more I try the more I fail in understanding that I can receive the calls on my number but am unable to call anyone back. I have left no stone unturned but in vain. Please help me out. Otherwise, it won't take time to file a case against Airtel. I tried to call the customer care team but they have a list of variations rather than solving issues of customers.

Airtel broadband and mobility- recently got hard and low my latest kid on the block Jio has started resorting to cheating the customers with malicious offers which in the end do not deliver the committed services.

I was recently offered a bundled offer with my existing broadband connection. They offered me 5 GB extra data if took another service from them like mobile or tv. I chose mobile and the next day a sales person called me up and filled me up on the plan offering. She conveniently skipped the part that in order to get the full benefits of the plan, I must be using a 4G handset.

After several calls and follow ups with the call centre and Nodal officer, I am yet to get both the 5GB benefits on my broadband and on my phone.

What's even funnier is that they cannot provide a consolidated bill for both services either.

I have got my new airtel sim card before 3 months but the messages are not coming, as well as the *121# is also not working. Hence i couldn't able to check balance as well as the messages. So i even not able to see the otp password when paying through debit card.

My no. Is [protected]
I have provided this no.In all the important places like banks, college, email id... Pls fix it soon because without this no. I cant do anything and it is difficult for me to change the no.In all respective places where i have provided...

I received calls daily for several months from Airtel to switch to 4g sim for free. As the daily calls were annoying, i agreed to them and switched to 4g sim. Ever since i started using 4g sim, i dont get proper internet speed. 3g was much better than 4g. Though there is full signal bars and 4g symbol, internet speed is not even equivalent to 2g. I'm facing this issue at home, office and wherever i travel. Unable to use internet now. Why did u trouble me to get 4g sim i[censored] cant provide proper network. And i have been trying an hour to reach a customer care agent but there is no way to reach you. Tried 121, 198, 123 and [protected]. Tired of it. You are just making my life miserable.

Sir, there is a person who is harrasing me and saying dat he will take my airtel prepaid number call details nd will use my family members number to insult me. i just wanted to know dat is this possible fr anyone ti get details od any number and if yes then will the whole number be visible or just some digits...plzz reply as soon as possible am really very much tensed.

I had purchased airtel new no. On
24th March 2017 i.e. [protected]. All things like payment, verification, etc are done properly and number also activated timely but FRC ( First Recharge) from them is still pending..
Because of this I m practically handling very much problem.
I m requesting to solve this problem as soon as possible so that I can use my number free of mind.

Thank you,
With regards
Mukesh Roy

My name is Prashant Mahere, I am using a post paid connection [protected]. I have received a call from Mr. Indresh on 30th March regarding waiver for my outstanding amount (approx Rs. 9200/-). He said if i will pay 4500/- on the same day or 2, he will give me waiver of pending amount (4700/-).

As per his commitment I paid Rs. 4500/- on 31st March to Mr. Saurabh Tiwari (Receiving attached).

On 3rd March company aboard my services without confirming me. After discussed with Priyanka on 121, she told me that I am eligible for approx Rs.1800/- discount. Then why your agent (Indresh) mis-commuted me.

I have also registered a Network problem before 2 or 3Months but still not getting network on my house (Vaishali, Ghaziabad).

Note-: I haven't received confirmation call from Airtel regarding the waiver amount and natwork resolvation.

This is Ankur Rohilla, Mob no. [protected]. I have written many emails to customer care [protected]@airtel.com. Instead of resolving my complaint they even don't have time time to give a single reply.
How can one retain customer by providing such services.
Earlier also i faced some problem with airtel services but this is worst of all, in which i lost money ₹549 .

I want to discontent my broadband services, having no.[protected]. Connected land line no.[protected].
Pls cut all services with this number as early as possible & reply on my e-mail I'd [protected]@gmail.com.
Regards,
Subhendu Chakraborty
H-9/433 Kedar Lokpurm
G.A Road Thane (W)
Maharashtra.pin 400610
India

I had taken sim card on 31st Mar 2017 from a local roadside airtel outlet. They offered me a plan of 28 gb data connection and free unlimited voice calls for 1 month. They asked me to pay Rs.250.
They also took my Aadhar card number.

But after activating the plan i am not able to use data connection nor make any voice calls. Balance in account is zero.

Please help and resolve the issue asap.

Sim mobile no: [protected]
Sim:[protected]
Packed on 16 mar 17

Hi there,

This is in regards to ur pathetic customer service nuns that too after so much of follow up!!!

M nd my husband bth hs taken airtel this year no are as follows - [protected] nd [protected] respectively.

W changed from pre paid to post paid this march end once w gt a confirmation from ur customer care executive miss anika from siliguri west bengal. She confirmed us stating that bth the no will b working in south africa once changed to post paid nd ir needs to be activated!!!

She told this this is a. 4g sim bt from the time w gv shifted from paid to post paid neither mine nore my husband 4g /3g working!!!

W called her on 4 th april as we we're traveling on 5 th april to sato get the ir activated, bt in vain none of our no are working nd w bth are unable to do any transactions as w gv given this no in all of our banks!

Can someone act on this nd revert us back. My south africa no is - +[protected]

Not able to make calls since this morning... And the customer care no doesn't provide an option to speak to any customer service executive.

I am totally dissatisfy from our co-coordinator of Airtel PRI Team, Airtel 121 Team and Airtel E-Support Team.
No one give proper response
my company located in the main city Noida phase-II But for the past 5 days our PRI line was not working. I have submitted so many complaint (S.R NO[protected] but no one give proper response now i have tried .So please take necessary action immediately to solve the problem and maintain your brand name.
We have a 3 PRI line.
Relationship no=[protected]
Landline no[protected]/300/400
Past complaint no –SR[protected]

An unknown person with mobile no. registered on WhatsApp [protected] is disturbing my family members and chat with them by telling a fake identity of my family members and chats vulgarly. He copies the details and chats with another in such a way that he is one of our family members and gives a fake identity of one of family member and shares information. He is a threat to my whole family. Please check the phone number and kindly find who is this person. Someone is intruding into our personal lives, please check the number as soon as possible.

This is not the only instance against above mentioned number. There are already complaints registered against it. Please take immediate action.

Hi,
I am Sivakumar my number is [protected]. I am using 1 prepaid, 3 postpaid, 1 dth and broadband connection for almost 6 years. But their service is very pathetic and customer care doesn't even bother to help and they are so arrogant if you are calling from prepaid but the case is totally different if you call from postpaid numbers. I recharged for 349 but the Internet was not working for almost 3 days they didn't intimate about the distruption nor refunded the money on prorata basis. I wanted to port out all my connections and services from airtel so sent port message. After this I was called by some lady and she assured me that she will do 349 recharge for next month but the cutomer care is denying it. I am moving out of airtel completely with all my services now. GOOD BYE AIRTEL.

On 08th April 2017, I tried calling customer care since 4:20 Am and the time is now 5:22 Am, every time i call and get connect to the customer care executive he simply keeps breathing and doesnt talk at all.
this continued for 3-4 calls, later when I shouted he spoke and said I can't hear for that and placed my call on hold and never spoke again I had to cut the call and call again but again the same the person simply keeps breathing without even acknowledging. Please escalate this as this is a waste of time for genuine customers like me and pathetic customer service by airtel

I've been facing same issue on my airtel number. I've mailed to airtel so many times but never got any reply
My airtel number[protected]

As of now i'm getting messages from airtel that your number has not been active from 90 days make an outgoing call or your number will be blocked by 8-april-2017. The trick is i just started using airtel by 2nd of april. Please resolve this.

I made a recharge (international) of Rs. 4999/- on airtel mobile no. [protected]
on 3rd of march in which they promised me and i also received message that they will give 400 mts to india calling, free incoming, 3 gb data and 100 sms/day but to my surprise when i start using this service they deducted balance of Rs. 1100/- I complained to airtel via mail reff no. of complaint is 43521328 but despite of there asurance nothing was done . I suffered a lot mental and business loss in overseas country where i cant do anything . please help me out as i am still in canada and because of airtel mobile i am suffering a lot.

Dear team

I have paid 350 for the unlimited balance. But customer care people has disconnected my call for twice. I want justification regarding this issue. I am also working for customer care service. The particular customer guys has disconnected my call with out my permission. If really consumer forum is working i need justification and compensation regarding this.
sharath

On 4th April I received the following email...

Dear Customer,

This is with reference to your email expressing concern on receipt of alerts/ebill for your Airtel dongle number [protected].

I regret the inconvenience you have experienced.

I have made the necessary changes in our system to ensure that the issue does not occur in future. Please do let us know if you experience any such issues in future.

I appreciate your efforts in letting us know on the issue.

Best Regards
Shamseena V
Service Specialist
airtel business

Today I received another email...

Dear Customer,

Greetings from Airtel!

You have consumed 90% of the data usage limit on your Airtel Device [protected].
Data Consumed 9223.54 MB out of 10240.00 MB.

Post 100% usage, speed will be revised as per your data plan for the current bill cycle which is till[protected].

Click www.airtel.in/preonpost & recharge to get additional data.
For info on more data plans, please contact your company coordinator.

Now manage your account online with myAirtel app. To download, click www.airtel.in/5/du

Warm Regards,
Airtel - India's First Open Network

Check your network coverage anytime, anywhere. Visit airtel.in/opennetwork

WHY DO I KEPP GETTING THESE EMAILS...?????