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Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
Complaints 54693
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Airtel reviews & complaints page 1363

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K
Kollangi Mohana
from Erode, Tamil Nadu
Mar 13, 2017
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Address: 560003
Website: www.airtel.com

I have lost y ob.Now.There fore please block the SiM No.[protected] immediately.I Mr.K.V.MOHANA, Belongs to Bangalore lost the Mobile.

DURING TRAVELLING LOST THE MOB .OF MAKE HUWAE TECHNOLOGIES.THERE FORE REQUEST YOU TO BLOCK THE SIM IEDIATTELY AND ISSUE FOR NEW SI ITH SAME OB.NO.THAT IS [protected]

REGARDS.
K.V.MOHANA
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    J
    jnhkumar
    from Hosur, Tamil Nadu
    Mar 13, 2017
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    Address: 560102

    I recharged my DTH account with an amount of Rs. 4400 on 29/12/2016.

    My next recharge date is suppose to be 6th Oct 2017.

    Suddenly the amount is disappeared from my account and I am being asked to recharge immediately,

    Right Now account balance is being shown as Rs. 7.74

    My cust Id. is [protected],
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      B
      barara
      from Delhi, Delhi
      Mar 13, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110075

      Airtel shutdown its IPTV services in October 2016. A good 5 months since its service withdrawal, Airtel billing team FAILED to resolve a simple issue of removing the charges for the IPTV services from my bill.
      I moved to a regular broadband plan (didn't opt for Airtel DTH) when the services were withdrawn in October. Every month since then, I have to call up the contact center, complain about the inappropriate billing for non-existent services AND get the adjustment done manually. Every month (for the last 5 months), the call center, the escalation, the retention team has been promising me to get this resolved permanently from the next billing cycle but sigh!!! this month once again, the bill is carrying the IPTV charges.

      I fail to understand how difficult it could be to remove one plan and introduce a new broadband plan. I am being invoiced every month for 2 bill plans - one the 1399 plan that I have NOW opted for AND another for the non-existent IPTV services.

      My landline number is[protected].
      Apr 28, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Mar 15, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 13 March 2017.

      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Karishma Chauhan
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Mar 18, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 13 March 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Karishma Chauhan
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        P
        Prince Lukose
        from Gidam, Chhattisgarh
        Mar 13, 2017
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        Address: 494001

        I have done a recharge on wrong number

        Wrong Number : [protected]

        Correct Number : [protected]

        Time: 5.47 pm
        Place Jgdalpur
        Date[protected]

        Kindly do the needful
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          cheerla nagaraju
          from Mahbubnagar, Telangana
          Mar 13, 2017
          Resolved
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          Resolved

          Address: 509103

          Sir my mobile no [protected]
          not activation in 25 days complaint given toall readdy five times given complaint please actvation..Sir
          s

          sim-no[protected]u
          adhar card
          [protected]
          Apr 20, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Mar 14, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 14 March 2017.

          We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

          We look forward to receive the required details.

          Regards,

          Anil S.
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Mar 18, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 14 March 2017.

          We were waiting to receive your contact details to enable us to address your concern.

          Since we have not heard back from you, we trust your issue has been resolved.

          If you require further information / assistance, please write to us at [protected]@in.airtel.com

          Regards,

          Karishma Chauhan
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            P
            Papuc78
            from Tinsukia, Assam
            Mar 18, 2017
            Resolved
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            Resolved

            Address: Nagaon, Assam, 782428

            I have facing network issue in our area from 7 year because of no mobile tower here. In my area all people have smartphone but no one get single number of network of any company except BSNL. For me and people of my area I want to open a new tower on my village. plz install a tower here I have land for install new tower.
            My address
            Vill- Kahargaon (near veterinary hospital)
            P.O/P.S-Jamunamukh
            Dist-Nagaon(Assam)
            Pin-782428
            plz contact: [protected], [protected], [protected]
            May 2, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Mar 25, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 18 March 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              T
              tpbalakrish
              from Chennai, Tamil Nadu
              Mar 13, 2017
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu, 600061

              I am a customer of Airtel since 2007 and my prepaid mobile number is [protected]. I used to earn amount through online from laaptu.com and I give instruction to recharge amount often.Today also I instructed laaptu.com to effect recharge of Rs10 to my above mobile account and they did it at 1.50 PM.
              But the credit has not been effected so far by Airtel
              Apr 28, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Mar 15, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 13 March 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Karishma Chauhan
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Mar 16, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 13 March 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                T
                trueimage
                from Chennai, Tamil Nadu
                Mar 13, 2017
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                Address: 600005
                Website: [email protected]

                Sub : Speed change request - 16mbps & last 6 months 300 rs discount amount.

                Please kindly change and return my Discount Amount.

                Thanking you,

                My A/c No. [protected], Phone No. [protected].

                Alternate contact no. [protected].

                Email id : [protected]@gmail.com
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                  H
                  hakeemabul
                  from Ariyalur, Tamil Nadu
                  Mar 13, 2017
                  Resolved
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                  Resolved

                  Address: 620001

                  I want to disconnect my Airtel landline connection and internet connection. I have previously lodged an application, on phone, but no action has been taken yet by Airtel company.

                  Details of landline connection:-

                  Telephone Number:[protected]
                  Firm name : B. ABDUL HAKEEM

                  Previous Application Reference Number: LB[protected]

                  Please take action as soon as possible

                  THANKS
                  Apr 19, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 15, 2017
                  Airtel Customer Care's response
                  Dear Hakeemabul,

                  This is with reference to your post dated 13 March 2017.

                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Karishma Chauhan
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Mar 17, 2017
                  Airtel Customer Care's response
                  Dear Hakeemabul,

                  This is with reference to your post dated 13 March 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Karishma Chauhan
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  From 3-4 days my airtel number showing network and i talk to coustomercare of airtel and they said that this number is not ragistred in my data
                  i need that number plese help me as possibal
                  my mob no. is prepaid
                  and i am using no. for 11-12 years
                  my airtel no. -[protected]
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                    A
                    Angel Maria
                    from Abhayapuri, Assam
                    Mar 13, 2017
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                    Address: Jorhat, Assam, 785010
                    Website: Airtel.in

                    M not able to send sms through my airtel sim plzz help
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                      C
                      Chetan Agarwal1000
                      from Jalpaiguri, West Bengal
                      Mar 13, 2017
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                      Address: Jalpaiguri, West Bengal, 735134

                      Please give internet service our service is not expire
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                        W
                        Writerkaran
                        from Mumbai, Maharashtra
                        Mar 13, 2017
                        Resolved
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                        Resolved

                        Address: 401203

                        I complained about technical fraud happened with me. I got airtel home wifi by paying advance rental in feb 2017. I used it only for 24 hours for working on my online software and
                        I got a message warning about my 50 percent data is used. When i work from office i never found consuming 15 gb data within 24 hours.
                        After compalining here i just got a 2-3 calls from customer care as a formality as they think a well spoken english lady/man will convert my mind and i will forget. I want to know where have my 15gb data used in 24 hours and how is it possible when i work on same software at office.
                        Highly disappointed with airtel.
                        Apr 22, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 13, 2017
                        Airtel Customer Care's response
                        Dear Karan,

                        This is with reference to your post, dated 13 March 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Mar 22, 2017
                        Airtel Customer Care's response
                        Dear Karan,

                        This is with reference to your post dated 13 March 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Karishma Chauhan
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Apr 26, 2017
                        Updated by Writerkaran
                        nothing you have worked. Its purely a technical fraud and waste of our money. Stop making fools by replying you are working.
                        I am in a village named kilambakkam near to sevvapet, thiruvallur district.in our area airtel signal is very poor, the way to improve ur network is to erect a new airtel tower.i am willing to give space for the tower erection in my land .
                        Name: pradeep kumar.
                        Contact no: [protected].
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                          S
                          suradip kanungo
                          from Kolkata, West Bengal
                          Mar 13, 2017
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal, 700047

                          Fixed line no : [protected], account no : [protected], i would like to disconnect my airtel broadband device from now based on immediate action till further notice. Since i am experiencing pathetic internet connection now a days, its really very tough to handle this situation. Not able to do anything using this facility. Earlier also have gone through poor bandwidth and no connectivity for long 4-5 days. Its really gonna hectic job to raise complaint every time to fix it up. As a result, i have decided not to proceed further with airtel broadband service. Note that, i will be paying my outstanding amount of last month and not going to pay any further amount. Please do the needful in order to terminate this internet connection on urgent basis.
                          Apr 20, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 15, 2017
                          Airtel Customer Care's response
                          Dear Mr. Kanungo,

                          This is with reference to your post dated 13 March 2017.

                          We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Karishma Chauhan
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Mar 18, 2017
                          Airtel Customer Care's response
                          Dear Mr. Kanungo,

                          This is with reference to your post dated 12 March 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Karishma Chauhan
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            V
                            venksrimathi
                            from Chennai, Tamil Nadu
                            Mar 13, 2017
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                            Address: Chennai, Tamil Nadu, 600042

                            Rs. 349 is not credited in my airtel mobile account
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                              R
                              Ravi kumar9791
                              from Nagar, Rajasthan
                              Mar 13, 2017
                              Resolved
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                              Resolved

                              Address: 635109

                              Hi,

                              Day before yesterday i recharged my mbl 349/- pack.
                              but it only activated internet service.
                              still not activated STD& ROAMING calls service.
                              i tried to cal customer care several time but not connecting the call to customer care also.

                              very worst service of Bharathi airtel.

                              my mob no:+91-[protected].
                              +2 photos
                              May 10, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Mar 13, 2017
                              Updated by Ravi kumar9791
                              Just now i spoke to customer care sr.exicutive Mr.Nagaraj.
                              very worst reply.

                              For the 349 pack is only applicable with in the tamilnadu.
                              This pack not works in roaming or any other STD.

                              but before no proper information explained to customers.

                              please don't play with the peoples. kindly solve this issue.
                              Verified Support
                              Mar 13, 2017
                              Airtel Customer Care's response
                              Dear Mr. Kumar,

                              This is with reference to your post, dated 13 March 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Mar 16, 2017
                              Airtel Customer Care's response
                              Dear Mr. Kumar,

                              This is with reference to your post dated 13 March 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Mar 17, 2017
                              Updated by Ravi kumar9791
                              still No one is solved my complaint.

                              one girl call me just ask me whats the problem.

                              but still no proper respondce.

                              worst customer support. only value of money not to customersatisfaction.
                              I went to inquired about a new connection at Airtel office near lift on the mall road, Shimla. The staff was so unprofessional, rude and unaware of Airtel plans being offered. Each employee ( I spoke with 2) was giving different information regarding the Airtel plans. I was frustrated and left the office. Will go for Vodafone now.
                              [protected]
                              I have recharged with 399 pack on 03/06/2020 but on Airtel thanks app it says I have not recharged.i checked balance but it says I have no pack.I recharged and still has the confirmation message with me.I even emailed the customer service as they are not recieving calls at all.I just recharged again with 149 daily pack and pack is activated but now I can't access internet.I have tried resetting APN and even did factory reset on my phone.Worst service ever.
                              My email address is [protected]@gmail.com
                              Airtel number [protected]

                              I want either money added to my airtel money account or give me my pack which I paid for.
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                                M
                                Mann_sharma02
                                from Lucknow, Uttar Pradesh
                                Mar 13, 2017
                                Resolved
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                                Resolved

                                Address: Jaipur, Rajasthan, 302006
                                Website: www.airtel.in

                                Whenever i complete process of jackpot offer provided in your my airtel app i never get internet credit once i recharge with Rs.348 and its more than Rs. 225 but i did not get 1 GB net credit and then i download and listen 20 songs on WYNK app. but still i did not get 700mb data credit on my account.
                                I request you to solve this issue and credit respective aforesaid net data on my account soon so that i can continue enjoy your services.
                                And on your official website your company is giving solutions or guidance for the listed problems only!! What if someone else had any unlisted problem and wants to raise query and complaint ?
                                On your company website their is no options for submit query or compaint please take a look and resolve it soon.
                                Apr 20, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 16, 2017
                                Airtel Customer Care's response
                                Dear Mr. Sharma,

                                This is with reference to your post dated 13 March 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                My Problem is not yet solved. I did not get any call from your side, and i also not get any credit of internet balance in my account.
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                                  C
                                  ChandrakanthDev
                                  from Hyderabad, Telangana
                                  Mar 12, 2017
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh, 500062

                                  Hi,
                                  My mobile#[protected] (Post paid)
                                  Applied for international roaming (USA) with 10 days of package Rs. 2999 from 14th Jan 2017 and the same was paid in Feb month bill (5694.04).
                                  When I applied for this 10 day package in Dr. A S RAO NAGAR HYD it was never told by anyone that it gets auto renewed if we don't deactivate it.
                                  I have returned USA on 27th Jan itself and never used. But still Mar month bill shows Rs.2999 and when I call back to customer care they say that customers have to deactivate it after coming back.

                                  Today I have requested for cancellation of 3 numbers attached in Family package along with my fixed line number.

                                  This is my second worst experience with Airtel.
                                  And Hope someone will address to all such customer concerns.

                                  Regards,
                                  Chandrakanth Dev
                                  +2 photos
                                  May 9, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 13, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Dev,

                                  This is with reference to your post, dated 12 March 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Mar 17, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Dev,

                                  This is with reference to your post dated 12 March 2017.

                                  We tried calling you multiple times to get additional details to enable us to address your concern.
                                  However, there was no response.
                                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                  Regards,
                                  Karishma Chauhan
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Mar 23, 2017
                                  Updated by ChandrakanthDev
                                  Hi Airtel team,

                                  I have spoken to 6 Airtel executives including (relationship team) till now after raising my concern and still it was not addressed. Relationship team has tried to make a deal of 50% payment on international charges which is not acceptable to me since I was not outside India and never used.

                                  Somehow my airtel fixed line[protected] is still active even though I have asked for cancellation on the same day along with my other airtel mobile numbers.

                                  I have raised a request to Port my mobile number([protected]) and it has been rejected by Airtel.

                                  This is the way you torture all the customers where they cannot go with other service provider with same number and you will never address customer concerns.

                                  I would be happy if the Indian Government puts some rules against Mobile Service Providers for the benefit of customers. Otherwise, there is no one to question in such cases and all consumers need to suffer.

                                  Chandrakanth Dev
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                                    S
                                    Sham Sundar Subbarao
                                    from Ponnampet, Karnataka
                                    Mar 12, 2017
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                                    Address: Mysore, Karnataka, 570008

                                    Mobile number : [protected]
                                    The cellphone brand and model used : Moto Z Play
                                    The display on the cellphone when the message was sent : Error 50
                                    The network logged on to : Airtel
                                    The message center number set up in the cellphone : [protected]

                                    Please solve the problem!.

                                    I am in trouble.

                                    Regards,

                                    Thanking you,

                                    shamsundar.
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                                      M
                                      from Pathanamthitta, Kerala
                                      Mar 12, 2017
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                                      Address: Pathanamthitta, Kerala, 686511

                                      I am Tomy Abraham. My customer ID is [protected]-001. The present registered phone number is [protected]. I would like to change the registered phone number to [protected]. We have already recharged for Rs.2252 on 9th March 2017;Connections:1. Kindly recharge it immediately otherwise refund the amount.
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                                        D
                                        debarghya2012
                                        from Mumbai, Maharashtra
                                        Mar 12, 2017
                                        Resolved
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                                        Resolved

                                        Address: Kolkata, West Bengal, 700078

                                        Our Digital TV Customer ID is [protected]. For last 6 days there has been no signal. We have contacted customer care and they are saying that there will ne signal problems from 5th to 21st March due position of sun and many customers are facing such problem as if we are taking free service. And the funniest part is that Airtel is asking money for a visit to check there own problem. Are you going to refund the subscription amount from 5th to 21st March ? This is kind of a shady way of ditching customers. I will raise this isaue with west bengal consumer forum, central
                                        Apr 16, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 15, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 12 March 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Karishma Chauhan
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Mar 16, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 12 March 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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