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Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
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S
Sudheesh Lawrence
from Pune, Maharashtra
Mar 18, 2017
Resolved
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Resolved

Address: Thiruvananthapuram, Kerala, 695303

My issue on airtel is not solving i have been complaining for one month,
i have ported my number from idea to airtel one month back.since then i am not receiving any calls from bsnl network alone.from the very first day i have been contacting airtel and also i visited there store but everytime they are saying they have mailed to head office my solution is not solved.
i have missed many valuable calls due to this issue even i had many issues due to this problem since am missing calls from bsnl network.
As a consumer i have my rights to get good service.
Airtel customer service is not taking any action on this.
May 22, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2017
Airtel Customer Care's response
Dear Sudheesh,

This is with reference to your post, dated 18 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 17, 2017
Airtel Customer Care's response
Dear Sudheesh,

This is with reference to your post dated 18 March 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response; we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 18, 2017
Airtel Customer Care's response
Dear Sudheesh,

This is with reference to your post dated 18 March 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    U
    UrjaGhadia
    from Rajkot, Gujarat
    Mar 18, 2017
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    Address: Rajkot, Gujarat, 360005

    I want my last month bill details. My number is [protected]. Ta very urgent to get the details. Bill duration is Jan-2017 to Feb-2017. Solve and send it as soon as possible. Thank you.
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      S
      Shrishti Thakur
      from Tumkur, Karnataka
      Mar 18, 2017
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      Address: Udaipur, Rajasthan, 313024
      Website: www.airtel.in

      The airtel SIM card I have been using for years now suddenly won't detect in any of the phones. I'm traveling at the moment. Is it possible for me to get a SIM of the same circle????
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        B
        bgtcargo
        from Lucknow, Uttar Pradesh
        Mar 18, 2017
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        Address: Bikaner, Rajasthan, 334001

        MY A/C Number [protected]
        My name ShyamBhambhu
        Date Of Birth[protected]
        my a/c is block please unblock my account
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          R
          rochelle rozario
          from Kolkata, West Bengal
          Mar 17, 2017
          Resolved
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          Resolved

          4G wifi disconnected yet getting bills

          Address: Kolkata, West Bengal, 700014

          My Airtel wifi connection number [protected] is prepaid for six months. We have not opted for any booster. Yet a booster has been activated and I'm being charged for it. Moreover the connection has been disconnected from your end after non payment of booster amount inspire of being prepaid and you'll are going on charging for the booster fr the last 3-4 months. How can a booster be charged for if the connection is only not active. I have already...
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          A
          ajit24x7
          from Delhi, Delhi
          Mar 17, 2017
          Resolved
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          Resolved

          Address: Gurgaon, Haryana, 122002

          I am using airtel money a/c with 931067xxx1, but i forgot my Mpin now my a/c is blocked i tried to call 400 and do as per call but i am getting message "MPIN Reset window is closed." i am not able to reset my Mpin and i have approx rs 200 in my a/c. would you please do the needful.

          and also i raise a complaint from airtel website reference no. is AM[protected] .
          but still i didn't received any message from airtel.

          really very pathetic service :(.
          May 10, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Mar 18, 2017
          Airtel Customer Care's response
          Dear Ajit,

          This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

          Should you require further information, please feel free to write to us at [protected]@airtelbank.com

          Regards,
          Karishma Chauhan
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Mar 18, 2017
          Updated by ajit24x7
          Hi Karishma,

          i already tried to contact on 400 but just for your information without mpin no one can connect to customer care. so before sending this kind of email to anyone request you to verify.

          i have already used wallet like paytm/mobikwik etc but sorry to say that Airtel Money is the pathetic one.

          Anyways i have resolve the problem from my own.

          Thanks for your support.

          Regards,
          Ajit
          I am using airtel money a/c with 9078****75, but i forgot my Mpin now my a/c is blocked i tried to call 400 and do as per call but i am getting message "MPIN Reset window is closed." i am not able to reset my Mpin and i have approx rs 250/- in my a/c. would you please do the needful
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            O
            Onkar lal
            Mar 17, 2017
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            Address: Sikar, Rajasthan, 1642
            Website: Union bank

            Card block
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              V
              vikasharry
              from Delhi, Delhi
              Mar 17, 2017
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              Address: 208021
              Website: airtel

              I have recharged my mobile 2 days back with a plan competitive to jio and not able to call a single person.Regarding poor service please mention in your competitive plan that jio is not able to provide call service you are also in competition with them even not to connect a single call.
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                M
                mroad
                from Mumbai, Maharashtra
                Mar 17, 2017
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                Address: Bangalore, Karnataka, 401104

                My SIM is not yet activated even after 6 days...have tried calling/visiting airtel stores, nodal / appellate authorities, even written to CEO / MD.
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                  V
                  viswanath.n
                  from Proddatur, Andhra Pradesh
                  Mar 17, 2017
                  Resolved
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh, 500090
                  Website: www.airtel.in

                  Since couple of months (6 to 8 months) connection drop very frequently, service people use to visit and told us that issue resolve, but next again & again issue are persist. Even after many complaint still issue persist, no permanent solution from airtel.
                  No action from airtel team, entire community facing the similar problem.
                  Airtel use to collect rs. 1490 every month and not provide appropriate actions to its customers.

                  Latest complaint ref no: 80106592
                  Latest incident: 16-mar @ 7.31 pm
                  Bb no: [protected]
                  Apr 30, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 25, 2017
                  Airtel Customer Care's response
                  Dear Viswanath.n,

                  This is with reference to your post dated 17 March 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Karishma Chauhan
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  May 19, 2017
                  Updated by viswanath.n
                  reoccurring the same issue ... now completely not working both Broadband and phone as well.
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                    S
                    Surender Chhoda Insan
                    from Lucknow, Uttar Pradesh
                    Mar 17, 2017
                    Resolved
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                    Resolved

                    Address: Sri Ganganagar, Rajasthan, 335001

                    Res sir,
                    I recharged my phone no. [protected]
                    Rs 348/- yesterday at 9:00am
                    as it was shown in best offers that in 348/-
                    4Gb net 3G/4g & unlimited calling will be given...but it was not mentioned in first sight that it would be used on 4G handset
                    .but I have no 4G handset..
                    So pls convert my data balance for 3G handset...so I can continue with airtel..
                    Bcz I feel so disappointed with your customer service..
                    I have decided to port my no...
                    Thanks
                    SURENDER
                    Sri GANGANAGAR (raj.)
                    [protected]
                    [protected]@yahoo.in
                    Apr 25, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 18, 2017
                    Airtel Customer Care's response
                    Dear Surender,

                    This is with reference to your post, dated 17 March 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Karishma Chauhan
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Mar 20, 2017
                    Updated by Surender Chhoda Insan
                    Post your update to complaint here.
                    res sir
                    I am till waiting for your favorable response ...but after 3 day no response seen ...
                    Verified Support
                    Mar 23, 2017
                    Airtel Customer Care's response
                    Dear Surender,

                    This is with reference to your post dated 17 March 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      T
                      teechacko
                      from Calicut, Kerala
                      Mar 17, 2017
                      Resolved
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                      Resolved

                      Address: 686 001

                      I recharged my phone ([protected]) through my Axis bank credit card on[protected] . TXN No. www.airtel.in/Seq No[protected]. I haven't got any cofirmation SMS from airtel yet. The balance statement after I make a call doesn't reflect the recharge either. I went to the nearest customer care centre, but I didn't get any help from there. I am still as confused as I was before I went there. Besides, I have a 4G handset and a 4G SIM provided by airtel, but my service has not been upgraded yet. As a result, I am not able to enjoy the free data offer available to 4G customers. Worst of all, the IVRS used by airtel is quite a trying experience and is not helpful at all.
                      May 4, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 30, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 17 March 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Karishma Chauhan
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        A
                        abhishek.sharma009
                        from Gurgaon, Haryana
                        Mar 17, 2017
                        Resolved
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                        Resolved

                        Address: 110019
                        Website: www.airtel.in

                        My landline number shows incorrect data consumption. The internet is not working since 3rd march 2017 but during this period (Till today, 17th march 2017). They claim that 24 gb has been consumed. This is a clear case of deficiency in service. A fit case of consumer court.

                        I would go to social media campaign if this is not resolved with immediate effect.

                        For privacy sake, i am unable to share personal details.in case the representatives of the company wish to connect with me, my email id is:
                        Abhishek. [protected]@gmail.com.
                        Since this is registered id, they should be able to find the other details.
                        May 3, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 29, 2017
                        Airtel Customer Care's response
                        Dear Mr. Sharma,

                        This is with reference to your post dated 17 March 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Karishma Chauhan
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          K
                          Kamal Tatariya
                          from Mumbai, Maharashtra
                          Mar 17, 2017
                          Resolved
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                          Resolved

                          Address: Jamnagar, Gujarat, 361008

                          I have Airtel mobile no. [protected] since 2009. this number is not detecting in any mobile from last week. i have called customer care for registered complain but that boy told that my number is not available. due to mobile problem this number was switch off, and yesterday i have started mobile back but my sim card is not working.

                          Please check and resolve this issue. activate my number as early as possible
                          Apr 21, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 20, 2017
                          Airtel Customer Care's response
                          Dear Kamal,

                          This is with reference to your post dated 17 March 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Karishma Chauhan
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Sim not working.
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                            7
                            7869439009
                            from Murwara, Madhya Pradesh
                            Mar 17, 2017
                            Resolved
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                            Resolved

                            Address: 495001
                            Website: [email protected]

                            Respected sir i am ashish alexander from bilaspur c. G. 495001, my airtel number [protected] i was bought this numer fefore tow year i submit my all documents for this numer but i dont know whom had taken this number they are foolies person he ragister this number to any other name, i have given this number somany office, state person & i have to talk this number daliy & i dont want to change my this number, please improvment this number by name & address sir as soon as possible sir...! Checked the files...!
                            Ashish alexander
                            Apr 20, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 17, 2017
                            Airtel Customer Care's response
                            Dear Ashish,

                            This is with reference to your post, dated 17 March 2017.

                            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                            We look forward to receive the required details.

                            Regards,

                            Karishma Chauhan
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              Koundalsandeep
                              from Chandigarh, Chandigarh
                              Mar 17, 2017
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                              Address: 160036

                              Hi

                              The mobile number [protected](rotn circle) does not get any network signal .
                              i have used my sim after a long time. please provide some solution for this issue. this number is registered with my social accounts.

                              thanks and regards,
                              Sandeep kum, ar
                              Mob: [protected]
                              [protected]@gmail.com
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                                S
                                sucrycyur1
                                from Chennai, Tamil Nadu
                                Mar 17, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110079
                                Website: www.airtel.com

                                I have recharged my airtel prpaid number with rs.40/- on 12 mar 17 and the same was not reflected and credited to my mpbile number [protected]. I had got a confirmation message but the same was not reflected in my account. For rhat i had to opt for rs. 10/- advance balance option which was also reduced for unknown reasons. Attached proof
                                Creen shots.
                                Apr 27, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 25, 2017
                                Airtel Customer Care's response
                                Dear Sucrycyur1,

                                This is with reference to your post dated 17 March 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Karishma Chauhan
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  S
                                  sahrawatparveen
                                  from Bareilly, Uttar Pradesh
                                  Mar 17, 2017
                                  Resolved
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                                  Resolved

                                  Address: 122001
                                  Website: www.airtelonlinerefund.com

                                  Hi There,

                                  Please note that I have paid Rs. 2697 as 3 months advance rental through credit card for getting a new airtel broadband connection with all the required details & documents on 27th February 2017.
                                  But after 19 days followup with airtel's different teams (Sales Team, Customer Care team, Service team, Nodal Team, Facebook Airtel Presence Team, Escalation Team). But neither i got the broadband connection activated at my place nor any refunds till date.
                                  This is the worst service i am getting from airtel even before a new connections is released. Now one can think pretty well about their after sales services.
                                  I have also applied for refund of amount through airtel's www.onlinerefund.com website on 10th March 2017 but till date i have not received any response from any one.

                                  You are hereby requested to help me & take appropriate action against airtel.

                                  Broadband connection ref no: 79489546
                                  Refund ref no: AOR932d7b
                                  Apr 25, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 25, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 17 March 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Karishma Chauhan
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    Mohanapriya T
                                    from Tiruchirappalli, Tamil Nadu
                                    Mar 17, 2017
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                                    Address: 637409
                                    Website: airtel.in

                                    Hi I have recharged 150 rupees talk time to wrong number by mistake. Please reverse the amount to my number

                                    Wrong Number: [protected]
                                    Transaction ID:[protected]
                                    Amount: 150
                                    Correct Number: [protected]

                                    Please do the needful.

                                    Thanks
                                    Premavathy A
                                    I have recharged 249/- to wrong airtel number
                                    I request for reverse recharge to correct airtel number
                                    I accidentally recharged a no. Instead of my no. I paid using google pay they suggest to contact operator . The text service says that "you are not authorized to use lapu reversal service .Please contact to circle coordinator." The no .I recharged was:( protected) trannsaction id (protected) Amount :379 Date 14.11.2020
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                                      R
                                      raghavendra1983
                                      from Mangalore, Karnataka
                                      Mar 17, 2017
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh, 500018

                                      Dear Team, I was lost my previous payment receipts and I tried with our website but unable to get payment acknowledgement receipts so, please provide payment receipts for followed contact no:[protected] from the Month of Nov'16, Dec'16, Jan'17, Feb'17 & Mar'17 to my mail id : raghavendra.[protected]@industowers.com Please treat it as an urgent and do needful
                                      Apr 24, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 17, 2017
                                      Airtel Customer Care's response
                                      Dear Raghav,

                                      This is with reference to your post, dated 17 March 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Mar 21, 2017
                                      Airtel Customer Care's response
                                      Dear Raghav,

                                      This is with reference to your post dated 17 March 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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