Airtel Complaints & Reviews

Hi,

I have four airtel number postpaid number activated under same cug plan. At the time of activation it has been confirmed by airtel that cug to cug calling would be free.

As i checked my bills, i have been charged for calling on cug numbers from first billing cycle and same has been confirmed by airtel executive.

When i raised the complaint appellate authority said i have been charged for calling on cug numbers as i was not in base city and because of roaming charges. I had shared bills where i have been charged for calling on cug numbers even when i was not in roaming network but they are not settling down the bill and said as par airtel policy we can not reimburse the overcharged amount.

Please do let me know how can i register a complaint againt airtel

I had asked for Rs.149/- recharge dt: 15th March 2017 for my mobile No. [protected] which provides unlimited A2A calls + 2GB data for 28 days but instead the shopkeeper rechrged for Rs.147/- 1 GB Data for 7 days.

Please kindly rectify the same since it is the mistake of the shopkeeper.

The recharge- TransID is [protected].

My Airtel digitalTV ID [protected], i recharged my account on 15th march 2017 with 732 INR . As i got a message from default portal " Recharge for your Airtel DigitalTV ID [protected] is due today . Your rental is Rs732. Recharge today to avoid Idle maintenance fee of Rs15. " So i recharged with the same amount but instead my package gets changed to south package earlier it was MegaHD 58 so i called customer care and they arranged a call back so i explained everything but now they said they cant help as i have choose the pack, in the end of conversation i was today i would have to pay 781INR if you want to get the same pack and they changed my plan . i request to know why am i getting charged more, some pooja from airtel mohali told cost has increased i told her to give it to me in writing she arrogantly said not possible you can complaint ...is this the way of increasing money and customer service ?? i am really disappointed with this .

I am not asking anything out of way all i am saying is why i have to pay more please help me out

My mobile number [protected], w as ported from Vodafone to airtel, recently, couple of days ago.
Since i ported, Severe network issue are being faced. 99% of the time, there is NO network.
I am a business person, most of my work is done on phone. This is affecting my work severely. Kindly resolve this ASAP .

I chose to move to airtel expecting better service, but this case the service has completely stopped. And my wife's airtel, is working good in the said area. Hence nothing to do with area.

The porting is faulty - highly faulty. This is a trap now, since i cant change for 3 months. My business is suffereing badly. and whoes responsible ?

Airtel, request you to act ASAP.

I have got mobile recharged for 349 on 13 Mar'17 at 10.32 hrs for .. unlimited data and calls for 28 days, daily 1GB data. The same day requested to STOP renewal of 155 2G internet pack. But today, 16 mar, 17 at 0901 hrs got the message that the 155 2G pack have been renewed and find the amount also been reduced from my main balance. Since morning i have been trying to contact CC at 121 to request to revert the amount in view of my availaing the rs349 offer wef 13 Mar'17, but in vain.
There is no option through IVR for getting in touch with CC executive.There is no mention of procedure to deactivate the Data Package. Only activation shows. Wonder how such big company like Airtel is functioning and further expanding too.
Thanks
Ashis- [protected]

This refers to mobile porting dated 27.02.2017, Recept No:-1120 & S. NO- 56957, but nothing has happened so far. We have got no response from contact no given on the receipt(One Point One Solutions PVT. LTD, Gurgaon, Haryana). Kindly do it asap.
The Number for Porting is [protected]

I paid Rs.94/ for ratecutter for 90 days valid at 30 paise per min.to all mobiles as for your online advertisment.But it is added for 87 days only as per msg. Why this cheeting..??

Worst customer care executive experience. I am porting my number to JIO. Your customer care executives are openly challenging me that this number [protected] is not prepaid whereas it is a prepaid number.They said if this number is prepaid they will reach my account. Team Leader name : Mahesh If you don`t take any strict action against him, I will fire a complain in Consumer complains as I have recorded all the conversation. My number is : [protected] How a Team leader can challenge a customer??

My phone number [protected] which is Airtel number has been ported to idea. But the charges for data and calls are still same and not according to idea rates. Please make sure that my this Airtel number has been ported to idea and the charges for data and calls must be applied according to ported number scheme.
I hope my request will be processed as soon as possible.

Hi,

Both my mobile number and email id are wrongly updated for my broadband connection and I am not getting any emails or messages. I have tried multiple times to correct it thru customer care number but there are no options.

My account number is: [protected].

Correct this immediately so that i can view my correspondence and pay my bills appropriately.

Nalina R

Airtel is cheating by showing fill talktime for 110 in their web site airtel.in and when recharged received only 9.65. when i contacted the customer care service they dont even know what is there in their own web site. and even the their supervisor is also not aware.. this is such a pathic service received form airtel. this is [censored] company now.
My airtel NUmber is [protected]. I would like to file a consumer complaint. I have got the screen shot taken from the web site.
airtel customer care reference number is CBNRV[protected]

Hello Airtel,

Refer 79804332.

Today I get a call saying a bill has been generated for 100 RS !?? What more do I have to do? The bill is generated unfairly by Airtel because my account in safe custody was activated in an unauthorized way. Still I paid the dues. Why don't you waiver the 100rs that is generated because of your fault and close my account for good. Why is Airtel so unfair and working without proper moral ethics?

First of all I should not pay for anything other than safe custody charges. You will activate my safe custody within the period without my knowledge and I have to pay? Still I paid twice. Now 100 rupees is generated because of your fault and still I have to pay? Is this how you work?

Hi sir/madam I'm using an Airtel prepaid number from last 4 years and all of a sudden number got disconnected without any intimation.. When called customer care they are saying that the number can't be tracked on their app and still I'm in a shock how could this happen when the number is being used on a daily basis..planning to file an FIR and I'm all done to claim damages for their fraud behavior..

I received 2 sims for my two moiblres
1). [protected]. 2). [protected]
(As the existing one was deactivated) at. 2 pm today from airtel customer care center 4 th. Avenue ashok nagar chennai i was informed that the same will be activated in 4hours. But it is 11 pm now 9 hours have lapsed with out any result my mobiles are blank since 11 am for over 12 hours. Please do the needful urgently

Recently i migrated from airtel prepaid to postpaid(BT 699 Corp Plan). My sim was activated on March 6th but i am not able use and it is reflecting into to my Account. So i raised complaint on March 8 with Reference No (SR[protected] for [protected].
Everyday i am calling to customer care and i am explaining problem but no progress.
it is like question and answer everyday i need to explain what is the problem to customer care people(they can't even read Problem or previous conversion History).
Very much frustrated wit these service .
Already 7 days completed still problem is not solved so allow me to migrate other operator .(again these people are telling minimum 90 days required and airtel prepaid and postpaid we will count as seperate).
if you are not able to provide service for me then you have to allow me to migrate. Rules only for Customer like minimum 90 days why rule is not there for operators?

I have multiple Airtel digital TV customer id
1.[protected]
2. [protected]
As of now I am using customer id [protected] and it's really working well.

But my problem is even if I'm not using the second one i.e. [protected] it disturbing me every now and then. So in order to corresponse smoothly I want to change my mobile for second Customer id i.e. [protected] for necessary correspondence.

So Please change my mobile number from [protected] to +[protected] for customer id[protected] for future correspondence. Thank you.

I have successfully completed the undermentioned given task in My Airtel App.-

1) Watch Eros Movie on eros now channel on "Airtel Movies" and get 500MB.

2) Watch Hooq Movie on Hooq channel on "Airtel Movies" and get 200MB.

3) Download and play any album on "Wynk Movies" and get 700MB.

4) Add account and get 500MB.

I did all the above mentioned tasks on 12/03/2017 but unfortunately didn't received the data benefit of (500MB+200MB+700MB+500MB) for above four tasks as per promised in terms and conditions.

I again completed the above tasks on 15/03/17 but still no outcome.

I've even mailed my problem via email to airtel at .[protected]@in.airtel.com and [protected]@in.airtel.com but from there was no respose. They don't even gave me complaint number. Now I think it is useless to talk with these people, i will switch to Jio, they promise they deliver.

Airtel stop doing false advertising and promotions and hire quality manpower instead of employing cheap low IQ staffs.

-RISHAV D.
[protected]
(AIRTEL, UP)

Dear consumer complaint,

As per airtel app i did a recharge on 9th martha 2017 of rs 549 which stated 42gb of 4g with a limit of 1.5gb per day, however once i did the recharge the airtel app showed only 3gb, also there is no option to check the net balance, i am not getting 1.5 gb per day as promised with airtel app, i kindly request you to forward this to airtel so that i can get a resolution.

My email id is [protected]@gmail.com.

Thank you

I am writing this in regards to the airtel prepaid plan that was offered to me: 42gb 4g/3g data + unlimited local + std for 28 days @ rs. 549, offer valid till 31st march.

Before recharging i confirmed it twice by calling 121 and then sending a tweet to the official airtel twitter account (@airtel_presence). Screenshots attached. Both, the 121 service and the official airtel twitter account confirmed me that this offer is valid and asked me confirm it the third time on https://www.airtel.in/prepaid-recharge. the airtel link also showed me the offer is available on my number.

I recharged my prepaid airtel number [protected] with the above plan today (15th march 2017) and did not receive the full data balance of 42gb, instead got only 3gb of data.

Payment id:[protected]

Please rectify this asap.

Dev

No service is provided since a week. I came to know that the building owner where tower is installed has switched off the power as lease expired or dues not received. Pl restore. We are SBH BANK WORKING IN THE AREA

GUNDARAM VILLAGE
NIZAMABAD MANDAL
TELANGANA 503186

No service is provided since a week. I came to know that the building owner where tower is installed has switched off the power as lease expired or dues not received. Pl restore. We are SBH BANK WORKING IN THE AREA