Airtel Complaints & Reviews

Hi,
I am Mahendra Sharma, I have your using Connection no. [protected]. since long time and there was nothing a trouble & i was too happy with line. but now i had many time try to send a SMS but it's showing "Failed", also when making USSD for balance checking, the message showing is USSD is not permitted. kindly requesting you to please Solve this Problom.

Thanks

I have ported my sim from aircel to airtel by believing the false promises were made by airtel/airtel representatives and the brand value of airtel.
I didnt got 1GB per day data for 28 days after recharging 349 recharge pack .
On 26/Mar/2017 i did recharged 349 and as per airtels promotions by there executives and which is being displayed over ad but its a fake that i faced after porting and recharging.
I got only 1gb data for whole month and there is no sign of 1gb data per day.
Please requesting you necessary action against the false promises are being produced by airtel.
Note:
Mobile no.:[protected] and
I did recharged from airtel website

Hi,

I have a land at prime location of Saktipur High School More, Saktipur, Murshidabad, West Bengal-742163 where I need Airtel to install tower.
The tower can provide coverage to all the industries in the area and a huge residential population is also very well in the Line of Sight. We are facing a big problem because we don't have any airtel 3G tower. We really need that. All the residents here are humbly requesting airtel to install a 3G tower in our area. Please review our request and give us 3G facility.

For all informations please contact:
MD Ikbal Seikh
[protected]
Saktipur, Murshidabad, West Bengal

Hi Team,

My number is [protected].
Date of incident - 18th March 2017. I called Airtel customer care and placed a request for the BB shift from my current address to new address, #16, 20th across, 2nd A main Vignan nagar, Bangalore 560075. Your customer care advisor raised a request and the SR number is[protected]. He informed that if i want immediate or after 5 days and i requested for immediate and he informed that the BB will be shifted on 21st march and the new property. Nothing happend and i called again on 21st but Airtel told me that the address is wrong and informed them this is a valid address and they corrected it. which was not my fault. Initially when the request was placed i was assured that i will have my BB working at the old property and on 18th march my BB stopped working(False promise). I was then informed that i have to wait for next 48 hours and they informed that i will get a call back. Nothing happend (another false promise). I called on 23th march and spoke to floor supervisor and he assured me that by 24th BB will be fixed. Nothing happend(Another false promise). I called on 24th and they informed that the order is not placed and they placed a new order. again spoke to a floor manager she was all fake. No call backs from airtel. I called them back and i was disconnected. Then 24th I got a call from escalations manager by name PRAVEEN(Big fake), He informed that it will be fixed but nothing happened. I also discussed that i will not pay the entire month line rental since the disconnect has caused stress and impacted by business. He assured that i will not be charged and i informed him to update the notes on the system and he informed he did. Later next day i called to airtel again without success and all false promise again. Then i made airtel to enter the notes about my experience with airtel which i believe was entered. till now no resolution. I went to airtel store in vignan nagar and they way the treat the customer is pathetic and they just dont speak good at all. I had a very unpleasant experience and as usual nothing happend. I want my response on this mail or i will take this to next level. This Airtel has caused my mental stress and impacted my work and business. worst company service i ever faced in lifetime. Hope someone is looking into this. or guide me where i can go and escalate this.

Company Provided Number And Still Bill On My Name Without Use.. And Continuous Trheat From Airtel For Leagal Action.. Look Into Matter And Stop Harasing

Hi, My name is Gyan, using Airtel number ([protected]). On 25th of March, 2017 I got to know about Airtel is providing 1 GB 4G data and Unlimited calling within India with Rs 345.00 recharge. I called their customer care on 31st March, 2017 and got to know that this offer is not available in my number. But they informed me that I have another offer like: with Rs 996 I’ll get 2.5 GB/ day and Unlimited free calling for 28 days. I got the same text messages from them and also I cross verified it in MyAirtel app. everything was amazing until I recharged with Rs 996.

After recharge I got SMS like your number is recharged with Rs 996 and benefits were HORRIBLE. They provided the benefits which is found NOWHERE in their tariff plans. I was confused and called their customer care and they told me ‘sorry sir, actually the amount was Rs 999’. I was shocked, how a service provider like Airtel can cheat customers in such a chip way !!!

The fact that everybody know is Airtel want to compete with Jio and don’t want to loose a single rupee for customer benefit due to their misery nature.

Then, I told the executive to transfer call to their supervisor and it was transferred. The supervisor (Mr. Ashok) picked the call and repeat the same with an apology. When I got angry, then he registered a complain (No: CBNRV[protected]) and promised me to add the actual benefits before 3rd of April, 2017.

Yes, I got another text on 2nd of April that the actual benefit has added to your number. I was happy and called the customer care to cross verify. They checked and confirmed me that 2.5 GB 4G data/day and 1200 mins per 7 days calling benefit for 28 days has already been activated in my number. Also they send another SMS that your complain no: CBNRV[protected] is resolved and closed.

I was busy for 3-4 days. When I tried to use the data on 6th of April, 2017, again I was socked. My balance is deducting. OMG, What’s going on??? I again called their customer care. Here is what they told me (Not exact, but the conversation was like below):

me: Can you please check my last complain and tell me whether it is resolved or not?
CC Executive: Yes, it has already been resolved and you are getting 2.5 GB/ day and 300 minutes per day free calling.
me: Can you cross check, because my internet is charging me?
CC Executive: There is some issue going on and wait for some time and bla.. bla… bla…
me: Can you transfer the call to your supervisor?
CC Executive: Hold the line, let me check again?
 After few seconds, ‘ No sir, the plant in not active in your number’.

when I demand they transfer the call to Mr. Gagan (Supervisor). He told me that, sorry for the inconvenience. I cannot do anything now instead of putting a complain to their so called Technical team and told me to wait for another day. GOD knows whether it will be resolved or another complain to the technical team will be filed…

Is this AIRTEL????? Please don’t chit customer. Loosing one customer may not matters to you, but being cheated matters a lot to me.
When I became hopeless, I decided to inform Airtel and the consumer forum about this. Here I found one of the way to inform……

My mobile number is [protected]. i port my number from jio to airtel .yesterday my jio sin deactivated due to porting but airtel sim card not activate .
my alternative number is [protected]. i contact to airtel customer care for activation of my sim card but they dnt give proper answer. so help me for activation of my airtel sim card mobile number is [protected]. yester porting process complete ...jio sim off but airtel sim still not activated.
thanks

Dear Mr/Ms. Officer,

On 15th Feb 2017 I went to Airtel Store at Kormangla Bengaluru, requested for WiFi Dongal plans. I had been offered many plans, out of which I choose 6GB LTE plan, as this plan had additional 6GB for next 3 months.
But now, when I consumed 6GB speed is very slow and Customer care said the plan is only for 6GB and after every 10KB they shall charge 3Piece, which was not informed earlier also. Also, Customer Care says they can not take complain as it is not Airtel Company issue, it is store issue.
Kindly extend your support and rectify the plan as it was narrated.
Thanks & Regards
Bharat

Dear sir/Mam

FYI

Please check below plan

Aaj ka Offer!
Rs349=UNLTD Loc+STD call+28GB 3G/4G(1GB/din)28din
Rs149=UNLTD Loc+STD Airtel call+2GB 3G/4G, 28din
T&C
Aaj recharge karne par offer 12 maah tak.

I have been recharge 149 plan but can't activate this plan or these plan benefits please follow up and kept action earlier.

Warm regards

Nitinkumar Sonvane

I have given a letter for disconnection for Airtel Fixed Line Broadband due to unable to pay the amount. But they billed the remining of Rs.1170 in the payment. I am unable to pay the amount within that month. I asked for disconnection. They said pay the balance... Ok. If they disconnected in that month and asked the payment that is ok. but they didn't disconnect and asked for the next month bill also. But even I didn't use single byte in that internet usage. They didn't respect the value of customer.

They are only asking for connection. For the connection they will come to our office and give all the fraud details and get the connection done. But afterwards, , they only call by phone about payment and nothing else.

Very very worst fellows...If they treat litterate like this. What about illiterate ?

If we get connected with Airtel We have to very precautions about our transactions. They used of loopholes and other time delay.

we are earning paisa by paisa by hardwork. But they use of time delay of payment and hawk our money in thousands.

They use consumer like me and got in crores. it is a Big fraud. for 1000 peoples like me pay 2000 more without any useage what is the value ? (1000 x 2000=20, 00, 000)

Good result for their quartlery and annual report.

Sir, I Asmit Paul applied for broadband connection a month back but failed to provide connection. Instead of sending back the cheque it is sent for clearing and Rs 2584/- deducted from account.This is the following details:
1. Name: Asmit Paul
2. Broadband account no: [protected]
3. Cheque no. 020952
4. Amount debited: 2584 on 22/03/2017
4. Reg mobile no: [protected]

Dear Gopal Vital ji /Sunil Mittal/Sanjay Kapoor/ Nodalofficer.Del Team / NODAL.NCR Team/Net Team,
REMINDER - 2
Great effort from your end . 4th days got started but still you and your entire team has not identified the exact issue yet …..really great team effort.
Why I am not getting any single action and response from nodel team .It is really strange . What nodal officers are doing towards resolution ? What is the use of nodal officials ?

Dear Consumer Forum,
Airtel is providing fake 4G postpaid services to indian cosumers at Delhi-110001 pincode. So required serious action on this.
Instead of complaining to airtel they are not taking it serious and not bothering towards complaint .
Spoke to Mr. Saurabh from AIRTEL 4G LTE Team, who is laughing at consumer complaint and challenging airtel consumers as go and complaint anywhere most of the airtel mail ID’s are not working they are given for the name shake it won’t work and airtel will listion and believe on their stuff not consumers because consumers are complaining any this . This is what the statement of Mr.Saurabh which is sharing with their consumers.
Please suggest for further proceedings with proper resolution.
Thanks & Regards
Indian consumer (Prasad)
[protected] / [protected]

Lost my handset today in the evening while travelling from the train.
Below are my mentioned IMEI nos. please request you to block the same.
Contact No. [protected]
IMEI 1: [protected]
IMEI 2: [protected]

Sir, it is sorry to say that, the internet speed of airtel has decreased to 2Kbps/s afer recharging ₹349. I have complained to airtel customer care team about this issue. But they are not taking any responsibility. My complaint no. is CGPSC[protected] and CBNRD[protected]. Bharti airtel is one and only cheating company in Hindustan, which is proved by TRAI. So, request you to take the necessary action.

Today I made recharge of rupees 349 rs to my wife mobile no [protected], and got confirmation SMS from AIRTEL, but not received amount, got deduct in bank

Pl first your customer satisfaction and another operate your airtel tv ok

Airtel made me to visit more than 10 times to their service center to change my SIM from Post Paid to Pre-paid. SIM.
On 3rd April they took money & gave me new SIM. They told me the new SIM will be activated & then old SIM will be re-activated.
On 5th morning my old SIM is deactivated.
New SIM is not active.
Am loosing business due to this indiscipline & non cooperation from this service provider.
Tried help desk numbers, they are of no help. No use. Already wasted money & time trying to seek help.

Net conction is not working on 06 March 2017, Please revise my Airtel bill, my Airtel Landline no [protected], DSL no[protected]

Airtel SIM card lost on 16.03.2017.SIM no [protected].I tried to contact the Ariel customer care many times.But it had gone in vain. I want to block the above said SIM which is in my name V.Muthukrishnan.I received last call from [protected] on the date I lost my SIM.I recharged 10 days before I lost the SIM I remember.I want to block my SIM atonce before any unwanted things happen.Kindly do the needful.

I have requested to port my Vodafone number([protected]) to Airtel on 31/03/2017. On 4/04/2017 my old Vodafone SIM has been deactivated after this I have inserted your SIM, but SIM has not been activated yet. On 05/04/2017 i have visited your Airtel store, Gurgaon, Sector-14. They said there is any technical issue, I have no idea that how many days it would take to activate your SIM. Now I am waiting for your response.