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Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
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Airtel reviews & complaints page 1360

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K
Kamal Tatariya
from Mumbai, Maharashtra
Mar 17, 2017
Resolved
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Resolved

Address: Jamnagar, Gujarat, 361008

I have Airtel mobile no. [protected] since 2009. this number is not detecting in any mobile from last week. i have called customer care for registered complain but that boy told that my number is not available. due to mobile problem this number was switch off, and yesterday i have started mobile back but my sim card is not working.

Please check and resolve this issue. activate my number as early as possible
Apr 21, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2017
Airtel Customer Care's response
Dear Kamal,

This is with reference to your post dated 17 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    7
    7869439009
    from Murwara, Madhya Pradesh
    Mar 17, 2017
    Resolved
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    Resolved

    Address: 495001
    Website: [email protected]

    Respected sir i am ashish alexander from bilaspur c. G. 495001, my airtel number [protected] i was bought this numer fefore tow year i submit my all documents for this numer but i dont know whom had taken this number they are foolies person he ragister this number to any other name, i have given this number somany office, state person & i have to talk this number daliy & i dont want to change my this number, please improvment this number by name & address sir as soon as possible sir...! Checked the files...!
    Ashish alexander
    +3 photos
    Apr 20, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Mar 17, 2017
    Airtel Customer Care's response
    Dear Ashish,

    This is with reference to your post, dated 17 March 2017.

    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

    We look forward to receive the required details.

    Regards,

    Karishma Chauhan
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      K
      Koundalsandeep
      from Chandigarh, Chandigarh
      Mar 17, 2017
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      Address: 160036

      Hi

      The mobile number [protected](rotn circle) does not get any network signal .
      i have used my sim after a long time. please provide some solution for this issue. this number is registered with my social accounts.

      thanks and regards,
      Sandeep kum, ar
      Mob: [protected]
      [protected]@gmail.com
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        S
        sucrycyur1
        from Chennai, Tamil Nadu
        Mar 17, 2017
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110079
        Website: www.airtel.com

        I have recharged my airtel prpaid number with rs.40/- on 12 mar 17 and the same was not reflected and credited to my mpbile number [protected]. I had got a confirmation message but the same was not reflected in my account. For rhat i had to opt for rs. 10/- advance balance option which was also reduced for unknown reasons. Attached proof
        Creen shots.
        +4 photos
        Apr 27, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Mar 25, 2017
        Airtel Customer Care's response
        Dear Sucrycyur1,

        This is with reference to your post dated 17 March 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Karishma Chauhan
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          S
          sahrawatparveen
          from Bareilly, Uttar Pradesh
          Mar 17, 2017
          Resolved
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          Resolved

          Address: 122001
          Website: www.airtelonlinerefund.com

          Hi There,

          Please note that I have paid Rs. 2697 as 3 months advance rental through credit card for getting a new airtel broadband connection with all the required details & documents on 27th February 2017.
          But after 19 days followup with airtel's different teams (Sales Team, Customer Care team, Service team, Nodal Team, Facebook Airtel Presence Team, Escalation Team). But neither i got the broadband connection activated at my place nor any refunds till date.
          This is the worst service i am getting from airtel even before a new connections is released. Now one can think pretty well about their after sales services.
          I have also applied for refund of amount through airtel's www.onlinerefund.com website on 10th March 2017 but till date i have not received any response from any one.

          You are hereby requested to help me & take appropriate action against airtel.

          Broadband connection ref no: 79489546
          Refund ref no: AOR932d7b
          Apr 25, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Mar 25, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 17 March 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Karishma Chauhan
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            M
            Mohanapriya T
            from Tiruchirappalli, Tamil Nadu
            Mar 17, 2017
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            Address: 637409
            Website: airtel.in

            Hi I have recharged 150 rupees talk time to wrong number by mistake. Please reverse the amount to my number

            Wrong Number: [protected]
            Transaction ID:[protected]
            Amount: 150
            Correct Number: [protected]

            Please do the needful.

            Thanks
            Premavathy A
            +1 photos
            I have recharged 249/- to wrong airtel number
            I request for reverse recharge to correct airtel number

            Reverse recharge amount - Comment #3694597 - Image #0
            I accidentally recharged a no. Instead of my no. I paid using google pay they suggest to contact operator . The text service says that "you are not authorized to use lapu reversal service .Please contact to circle coordinator." The no .I recharged was:( protected) trannsaction id (protected) Amount :379 Date 14.11.2020

            Reverse recharge amount - Comment #3763143 - Image #0
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              R
              raghavendra1983
              from Mangalore, Karnataka
              Mar 17, 2017
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh, 500018

              Dear Team, I was lost my previous payment receipts and I tried with our website but unable to get payment acknowledgement receipts so, please provide payment receipts for followed contact no:[protected] from the Month of Nov'16, Dec'16, Jan'17, Feb'17 & Mar'17 to my mail id : raghavendra.[protected]@industowers.com Please treat it as an urgent and do needful
              Apr 24, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Mar 17, 2017
              Airtel Customer Care's response
              Dear Raghav,

              This is with reference to your post, dated 17 March 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Karishma Chauhan
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Mar 21, 2017
              Airtel Customer Care's response
              Dear Raghav,

              This is with reference to your post dated 17 March 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                V
                Vinay Amruth
                from Mysore, Karnataka
                Mar 17, 2017
                Resolved
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                Resolved

                Address: Mysore, Karnataka, 570026
                Website: Www.Airtel.In

                I was billed for 4999 for international services on my airtel number but I was never provided with any service and I didn't get any data or calls. Even after several calls n complaints they are not giving me a solution and I'm just being tortured for paying the bill immediately. I have cleared all the bills except the 4999 and I believe it's just extortion!
                Apr 27, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Mar 17, 2017
                Updated by Vinay Amruth
                Suddenly after the complaint they sent me this without any call or explanation! I want to talk to someone in the management, the call center people don't know anything

                Verified Support
                Mar 21, 2017
                Airtel Customer Care's response
                Dear Vinay,

                This is with reference to your post dated 17 March 2017.

                We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Suddenly after the complaint they sent me this without any call or explanation! I want to talk to someone in the management, the call center people don't know anything.

                Extortion - Comment #2682087 - Image #0
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                  R
                  Rajesh Karthick
                  from Chennai, Tamil Nadu
                  Mar 17, 2017
                  Resolved
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                  Resolved

                  Address: 600034

                  Hi airtel team,

                  I have requested for a broadband connection and have submitted advance amount of 1000 inr. After one month they said broad band service was not feasible in your area i requested them to refund my amount. I called airtel team and received a refrence number as [protected].

                  I received a call from customer care and they requested me for online refund mode for which ticket number was aor0e8288 but i have not received my refund amount yet.
                  Please help.

                  This is the person came and collected my document and advance amount from me mr. Muralidharan - [protected]
                  Date: 02/11/2016

                  Contact details : [protected]
                  Apr 20, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 17, 2017
                  Airtel Customer Care's response
                  Dear Rajesh,

                  This is with reference to your post, dated 17 March 2017.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Karishma Chauhan
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Mar 19, 2017
                  Airtel Customer Care's response
                  Dear Rajesh,

                  This is with reference to your post dated 17 March 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    A
                    ashif ali 90
                    from Mumbai, Maharashtra
                    Mar 17, 2017
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400053
                    Website: www.airtel.in

                    My receipt number:[protected], rrn:[protected].I want my number gets activated immediately.And also the customer service and communication is very bad and poor in mumbai.
                    I didn"t expected it.I paid the service charge for my number. Airtel department didn't done the address verification, while making calls it is saying that i didn't paid the bill.
                    a now address verification is done but no use.i didn't got the message regarding address verification
                    please suspend all the staffs who are not doing their work properly.i think its better for airtel department in mumbai zone. i heard lots of complaint regarding this.
                    +3 photos
                    Apr 24, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 21, 2017
                    Airtel Customer Care's response
                    Dear Ashif,

                    This is with reference to your post dated 17 March 2017.

                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      C
                      Chandra Thota
                      from Sathupalli, Telangana
                      Mar 17, 2017
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                      Address: 522412

                      Sir, my mobile number is [protected], i am a mnp customer, i was already complaint many times through customer care 121. But there is no response is there till now. I am seriously complaint about announcement nusence, please solve my problem, otherwise i will complain higher authorities. Thanking u sir.
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                        A
                        Ajee SparTanz
                        from Chennai, Tamil Nadu
                        Mar 17, 2017
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                        Sir
                        I need my last 3 months call history please sir my mobile no :[protected]
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                          J
                          Jivan Saudagar
                          from Deulgaon Raja, Maharashtra
                          Mar 17, 2017
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                          Address: Pune, Maharashtra, 413106

                          I was port my idea number to airtel..
                          After some days my airtel number has been blocked ..
                          Airtel send me a message of revarificatio n .
                          How can i varify my no.
                          My no. Is [protected]
                          +1 photos
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                            S
                            sangitara
                            from Kolkata, West Bengal
                            Mar 16, 2017
                            Resolved
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                            Resolved

                            Address: Ranchi, Jharkhand, 834001
                            Website: www.airtel.in

                            I did a recharge for Rs.251 through My Airtel App, it said if you "Recharge for Rs.150 and more you will get 500MB night data. But till now I have not received the said benefit.

                            Details:

                            My Airtel App
                            Amount: Rs.251
                            Txn Id:[protected]
                            Date:16/03/17
                            Time: 17:07:02
                            Ph: [protected]

                            Non credit of night 500MB data as per promise. Please credit it as per terms and condition.
                            Apr 25, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 25, 2017
                            Airtel Customer Care's response
                            Dear Sangitara,

                            This is with reference to your post dated 16 March 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Karishma Chauhan
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              J
                              Jagdip Vaishnav
                              Mar 16, 2017
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                              Address: Mumbai City, Maharashtra, 92126

                              Sir Appeal from Non Resident Indian
                              issue is pending since more then 40 days
                              Re- Complaint against Airtel
                              Mobile- [protected]
                              [protected][protected]
                              I am representing this issue since more then 40 days, it is disheartening
                              that despite Airtel has ignored business ethics, discarded customer service
                              troubled consumer for no fault, no action has yet been initiated by the
                              regulatory authority
                              [1] When consumer uses whats up through wi fi, thre are no charges at all.
                              [2] When Mobile data is switched off Airtel did not charge consumer
                              [3] How Airtel activates International roaming facility on pre paid facility
                              without consent of consumer
                              [4] Why consumer is made to pay for incoming /outgoing calls when consumer has not left Indian Territory, still within International Airport, this is because International Roaming is activated
                              [5] Similarly when consumer lands in to India, for few hours International Roaming facility continues, consumer is made to pay for incoming /outgoing calls.
                              [6] What right Airtel has got to disturb consumer at midnight by making unsolicited calls, when consumer is not at fault, & why Airtel refuses to compensate consumer appropriately on damage caused by undue midnight calls.

                              I repeat, Airtel has crossed all limits, believes only in exploiting consumers, torturing consumers by giving threatening calls of discontinuing services, making midnight calls

                              Please take up this issue seriously since pending since more then 40 days

                              7696 Canyon point LN jagruti Vaishnav
                              SanDiago Senior Citizen
                              92126 California
                              USA
                              Mar 16, 2017
                              Updated by Jagdip Vaishnav
                              Airtel fools consumer by informing, if the wifi which was used had poor connectivity, then Airtel connects to wifi
                              Internatioal Airports have betetr wi fi facility
                              [2] Airtel informs threat of discontinuing services, only if services are not used for 9o- days, where in my case i started receiving threat messages, calls immediately after i left India
                              [3] What right Airtel has to disturb consumer at midnight by making several calls .when consumer is not at any fault. [4] How Airtel can refuse legitimate demand of compensation
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                                A
                                aps.
                                from Mumbai, Maharashtra
                                Mar 16, 2017
                                Resolved
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                                Resolved

                                Address: 400063

                                Hi,

                                I have four airtel number postpaid number activated under same cug plan. At the time of activation it has been confirmed by airtel that cug to cug calling would be free.

                                As i checked my bills, i have been charged for calling on cug numbers from first billing cycle and same has been confirmed by airtel executive.

                                When i raised the complaint appellate authority said i have been charged for calling on cug numbers as i was not in base city and because of roaming charges. I had shared bills where i have been charged for calling on cug numbers even when i was not in roaming network but they are not settling down the bill and said as par airtel policy we can not reimburse the overcharged amount.

                                Please do let me know how can i register a complaint againt airtel
                                May 7, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Mar 21, 2017
                                Updated by aps.
                                Dear Rakesh,

                                Appreciate your efforts .

                                Please confirm how long would it take to resolve the issue .Also, please confirm to whom i can escalate appellate authority . On the call they agree that i have been charged on calling on CUG numbers but then i got the mail or message they can not do anything and issue has been resolved .

                                Can i get the email ID of senior officer .

                                Regards
                                Ankit khandelwal
                                Verified Support
                                Apr 04, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 16 March 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Dear Rakesh,

                                Appreciate your efforts .

                                Please confirm how long would it take to resolve the issue .Also, please confirm to whom i can escalate appellate authority . On the call they agree that i have been charged on calling on CUG numbers but then i got the mail or message they can not do anything and issue has been resolved .

                                Can i get the email ID of senior officer .

                                Regards
                                Ankit khandelwal
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                                  G
                                  Gul Afshan
                                  from Bengaluru, Karnataka
                                  Mar 16, 2017
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                                  Address: Bangalore, Karnataka, 5600076
                                  Website: www.consumercomplaints.in/new_complaint

                                  I had asked for Rs.149/- recharge dt: 15th March 2017 for my mobile No. [protected] which provides unlimited A2A calls + 2GB data for 28 days but instead the shopkeeper rechrged for Rs.147/- 1 GB Data for 7 days.

                                  Please kindly rectify the same since it is the mistake of the shopkeeper.

                                  The recharge- TransID is [protected].
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                                    J
                                    jaspreetsingh0035
                                    from Chennai, Tamil Nadu
                                    Mar 16, 2017
                                    Resolved
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                                    Resolved

                                    Address: Mohali, Punjab, 160062
                                    Website: Airtel

                                    My Airtel digitalTV ID [protected], i recharged my account on 15th march 2017 with 732 INR . As i got a message from default portal " Recharge for your Airtel DigitalTV ID [protected] is due today . Your rental is Rs732. Recharge today to avoid Idle maintenance fee of Rs15. " So i recharged with the same amount but instead my package gets changed to south package earlier it was MegaHD 58 so i called customer care and they arranged a call back so i explained everything but now they said they cant help as i have choose the pack, in the end of conversation i was today i would have to pay 781INR if you want to get the same pack and they changed my plan . i request to know why am i getting charged more, some pooja from airtel mohali told cost has increased i told her to give it to me in writing she arrogantly said not possible you can complaint ...is this the way of increasing money and customer service ?? i am really disappointed with this .

                                    I am not asking anything out of way all i am saying is why i have to pay more please help me out
                                    Apr 19, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 17, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Singh,

                                    This is with reference to your post dated 16 March 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Karishma Chauhan
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      D
                                      Dipti Mehta
                                      from Pune, Maharashtra
                                      Mar 16, 2017
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 411015

                                      My mobile number [protected], w as ported from Vodafone to airtel, recently, couple of days ago.
                                      Since i ported, Severe network issue are being faced. 99% of the time, there is NO network.
                                      I am a business person, most of my work is done on phone. This is affecting my work severely. Kindly resolve this ASAP .

                                      I chose to move to airtel expecting better service, but this case the service has completely stopped. And my wife's airtel, is working good in the said area. Hence nothing to do with area.

                                      The porting is faulty - highly faulty. This is a trap now, since i cant change for 3 months. My business is suffereing badly. and whoes responsible ?

                                      Airtel, request you to act ASAP.
                                      Apr 20, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 20, 2017
                                      Airtel Customer Care's response
                                      Dear Ms. Mehta,

                                      This is with reference to your post dated 16 March 2017.

                                      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      I have changed my postpaid number [protected] to prepaid number with a new sim :[protected]. Kindly activate it immediately, .
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                                        A
                                        Ashis kumar Chand
                                        from Bengaluru, Karnataka
                                        Mar 16, 2017
                                        Resolved
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                                        Resolved

                                        Address: 500084
                                        Website: www.airtel.in

                                        I have got mobile recharged for 349 on 13 Mar'17 at 10.32 hrs for .. unlimited data and calls for 28 days, daily 1GB data. The same day requested to STOP renewal of 155 2G internet pack. But today, 16 mar, 17 at 0901 hrs got the message that the 155 2G pack have been renewed and find the amount also been reduced from my main balance. Since morning i have been trying to contact CC at 121 to request to revert the amount in view of my availaing the rs349 offer wef 13 Mar'17, but in vain.
                                        There is no option through IVR for getting in touch with CC executive.There is no mention of procedure to deactivate the Data Package. Only activation shows. Wonder how such big company like Airtel is functioning and further expanding too.
                                        Thanks
                                        Ashis- [protected]
                                        Apr 23, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 16, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Chand,

                                        This is with reference to your post, dated 16 March 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Karishma Chauhan
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Mar 20, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Chand,

                                        This is with reference to your post dated 16 March 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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