Airtel Complaints & Reviews

Address: Hyderabad, Andhra Pradesh

Hi,

Please deactivate Crazy Racer game on my mobile number [protected], i didn't activated that type of games, i don't want any games on mobile number, Company 5/- rs deducted on my balance, please refund my balance. i am suffering this type of activities. don't activate on my number.

Please deactivate

V. Polireddy
[protected]

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Address: Ranga Reddy, Andhra Pradesh, 500049

I am using an airtel 4g sim..suddenly 4 weeks ago I had a connectivity issue with it and registered a complaint against it.the airtel suggested me to take a hlr sim series in the nearest airtel store but it's not available with them.now do I have to roam all around the city?? **** network it has become

May 16, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 21 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 160104

I applied for porting my vodafone mobile number to Airtel at Dhakoli airtel gallery. Provided my self attested PAN/Adhaar card etc for the purpose on 06 Mar 17. My application was rejected. But the documents have not been returned by the Airtel. On querry I was told that the documents can not be returned.

As per my logical understanding the Airtel Company should ensure that the documents are returned to the applicant as they had not provided the connection and they are not supposed to keep the documents.

i view it seriousely because these are sensitive documents which can be misused by them. Due to security reasons I am entitled to get back the documents.

Apr 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2017

Airtel Customer Care's response Dear 141405,

This is with reference to your post, dated 21 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Hoshiarpur, Punjab

My [protected] No has been deactiv before 20 day for bill painting :19 mar bill paid but no not active please check my detail

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Address: 600126

Hi, It is to mention that i got a flash message after calls stating my internet balance, main balance is low and adding it to stated an information about
"limited period offer to recharge for rs 549 to get Unlimited calls & 28GB data. I too did a recharge. But i have got only 3GB and the previous balance also did not carry forward. I tried to reach your customer service over the phone. i end with a long ivr option, which never takes...

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Address: Rohtak, Haryana, 91

Any pepole please no use this airtel money app this only a fake app aftr install ing this app yor account is block and can not be unblock and your mony is waste

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Address: Janjgir-Champa, Chhattisgarh

Plz my sim open

Mar 21, 2017

Updated by Homendra Singh my sim is rejected and saying puk blocked

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Address: Kotdwara, Uttarakhand, 246149

This service automatically activated. Customers care reply the phone problem... Airtel such a very ridiculous service to customers not satisfied.this service charge to me Rs 35.i do deactivate then it start automatically activate...and then charge Rs 35.please solve problem otherwise change my this company...customers executive is very poor talking voice... Not listen to customers properly.

May 5, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2017

Airtel Customer Care's response Dear Umesh,

This is with reference to your post, dated 21 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 110030

Dear service team,

Hi, this is Ravi Kapoor from Delhi having airtel prepaid connection no. [protected]. I lost my mobile today morning, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Ravi Kapoor
E mail id- [protected]@gmail.com

Apr 21, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2017

Airtel Customer Care's response Dear Mr. Kaporr,

This is with reference to your post, dated 21 March 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 600116

Website: Airtel

Greetings,
The status of my transaction was given as unsuccessful but the bank have deducted the bill amount for airtel.
Please look into this soon.
Ive paid using my debit card via indian bank

[protected] This is the number of my airtel landline number

Ive attached photos of the details of the transaction and the proof of the deduction of my money from my bank account.

Apr 30, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 21 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Darbhanga, Bihar, 847203

Sir my sim card befour 3day new sim and all dockmons local bihar sim card bihar network not working

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Address: Kolkata, West Bengal, 033

We have lodged quite a number of complaints but all invain

our numbers are 4007 6458, 6459, 6460, 6461, 6462, 6463
for the last two months we are facing this problem---four numbers are ringing at one point and table to table transfers calls also not working

either you convert to another plan of yours or rectify otherwise no point o[censored]s keeping these phones
our area code 033 and our relationship no 12995380

Apr 30, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 21 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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I raised a request on the Airtel website portal on the 22nd of february
A executive picked by documents and an advance of Rs.1000/- on the 1st of march, 2017.
Despite the promised installation within 3 days, there has been no contacts from their team till today (21st of march).
I have contacted the customer service centre multiple times and also raised multiple complaints.
The common response is that of the issue being escalated, but never a response from their end

Apr 27, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2017

Airtel Customer Care's response Dear Praveen,

This is with reference to your post dated 21 March 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 711110

I've subscribed for Night Cashback offer two days ago. I was supposed to receive 50% of the data used between 12 AM-6 AM but I didn't. I had subscribed twice when I didn't get the cash back in the morning yesterday but still the same result! I've both the SMS confirmations that my Night Cash Back is activated. I want to know why you send confirmation SMS to a service when you're not able to give the service in first place. I want 50% of my used data back as well as per the plan. A quick response will be appreciated.

Apr 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2017

Airtel Customer Care's response Dear Ms. Panja,

This is with reference to your post, dated 21 March 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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D

Dibakar Swain

from Burla, Odisha

Mar 21, 2017

Change my ownership of airtel sim

Reply

D

Dibakar Swain

from Burla, Odisha

Mar 21, 2017

Change my ownership of airtel sim

Reply

U

Uday Rajpurkar

from Mumbai, Maharashtra

Mar 21, 2017

Dear Airtel,
We are facing range issue from yesterday at kolad
Taluka rohan
District raigad
State maharashtra
Please resolve the issue asap

Nitesh rajurkar

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S

sarwarjan

from Kolkata, West Bengal

Apr 25, 2017

I didn't get my night cash back data on my number. ...

Reply

A

ankit_citrus

from Mahoba, Uttar Pradesh

Jul 21, 2017

I subscribed for night data cashback but didn't get any . I even have sms cpnfirmation for it
Shilpi

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Address: 560066

Website: www.airtel.in

Dear Team,
I have applied for the broadband connection with reference/application No: KKPD994914 and given the cheque of Rs 1000/-. Later while following up with customer care I got the response that it is not feasible to provide the connection at my current place and amount got deducted from my account on 3rd February 2017.
In this case, Deducted amount should refund to my account. I have been following up with customer care since last 1 month via email, call, social media. they are promising to get a refund via cheque at my address with 20 days or 15 days. Last they gave written in the mail that by 8th March 2017 I would receive the cheque. Unfortunately, I didn't get the refund and I am trying to contact to customer care via call, email or social media but no one is responding. while it would take 2 days to refund via NEFT.
Could you please help me regarding this?

Apr 24, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2017

Airtel Customer Care's response Dear Mr. Abhinav,

This is with reference to your post, dated 21 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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T

Tharindra GHIMIRE

from Gurgaon, Haryana

Mar 21, 2017

Hi dear
I have problem in outgoing. income is ok. Data ok but i cant make call coud you help me please
My number is [protected]
Please let me know as soon as you can

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K

kiran dv

from Ahmedabad, Gujarat

Mar 21, 2017

Airtel games hub activated automatically and detected money of 35 rupees . So please deactivate that airtel games hub as soon has possible and port my number from Airtel to idea.

Thanks

Reply

Airtel Customer Care's response, Mar 21, 2017

Verified Support

Dear Kiran,

This is with reference to your post, dated 21 March 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

S

Shankar rao ghodki

from Delhi, Delhi

Mar 21, 2017

While travelling by Bhopal exp. this morning & about to reach Delhi, some body stolen my blackberry make hand set, after searching could not find.

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R

Ramakrishna Gumpally

from Karimnagar, Telangana

Mar 21, 2017

I am Ramakrishna my no [protected], Just now on[protected] I received call from this no [protected] about explaining new offers but I am unable to understand even the person who called didn't tell his and same i am unable understand told him than he arrogantly said you come and teach me so airtel people first train them talk properly over phone

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M

Manoj Dasgupta

from Kolkata, West Bengal

Mar 21, 2017

Dear Sir,

My Airtel Post Paid No. is [protected].
I have already paid by cash payment of Rs.800.00 only on 14/3/17
but inform me my phone that no payment will be paid.

Pl. clear the payment outstanding for your honesty.

Thanks
Manoj Dasgupta

Reply

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Address: Hyderabad, Andhra Pradesh

Website: [email protected]

I'd in[protected] non receipt dividend a.e.f.2011-12 till date.a/c no [protected] changed pl pay through cheque.take suitable step.

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Address: Bangalore, Karnataka, 560016

Please refer to the latest complaint number, the issue has been ongoing for more than 2 years now & yet to have a resolution. My complaint is i do get calls and messages for bill payment for a land line number of Airtel that does not belong to me. Despite repeated complaints the one prompt answer is a deadline of 72 hours in which it will be resolved and the complaint is closed without even an intimation or a solution with an excuse i tried calling your landline and mobile phone and the you were not available. Irony, Airtel marketing team can reach my mobile number but not the service team!!

May 5, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2017

Airtel Customer Care's response Dear Anand,

This is with reference to your post dated 21 March 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

K

Karthik Surya

from Visakhapatnam, Andhra Pradesh

Mar 21, 2017

Balance did't credited in airtel prepaid account, but balance deducted from bank, transaction ref.IGAAZGTUG0
please credit the balance

Reply

S

Shanmathi newyork

from Chennai, Tamil Nadu

Mar 21, 2017

Respected sir/madam,
As my phone lost on 11/3/2017 .Im here in need of blocking my airtel sim please block my sim number is [protected] .I have been trying to call but the number 121 was not able to reach you so can you block my sim regarding that you can call me in this number [protected]

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K

Kalavala Sairam

from Idukki, Kerala

Mar 21, 2017

Please change my old mobile no like [protected] as on now [protected]

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L

leeluram

from Gurgaon, Haryana

Mar 21, 2017

My account is blocked due to wrong mpin, I forget my mpin and try to regenerate but at the time of authentication my details are not matching (name and date of birth).
please help to regenerate my mpin.
My Account No. is -[protected].

Reply

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Address: Jaunpur, Uttar Pradesh, 222161

Dear sir/madam

i would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], on my email id ([protected]@gmail.com)

thanking you

regards

Rupesh Tripathi

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I was offered from Airtel over phone last week that few channels can be viewed without any additional charge over monthly rental. I told the caller that I do not want to change my pack but if it is free you can provide. It was also confirmed by him that no additional charge will be levied. BUT, I am surprised that the existing pack found changed (from Rs465 to Rs.525) just after receiving the said call.

This is not only unethical but harassment to customer.

I would like to request you to retain the pack of monthly rental Rs. 465 and advise the concerned to refrain from such practices in future.

It is worth mentionable that I will change my pack myself if I feel necessary.

Apr 30, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 21 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Complaints & Reviews

File a complaint to Airtel

Airtel reviews & complaints page 1360

Deactivate Crazy Racer game on my mobile number/9849719477

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SIM card connectivity issue

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Non Returning of documents

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Mob no not active

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Fake recharge offer

About airtel money app

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Rejected sim and puk blocked

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Regarding modelmaniaw

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Lost mobile - block airtel sim prepaid

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Landline payment issue

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Sim card not network coming

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I am complaining about my fixed line telephones

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Delay in broadband installation

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Not receiving Night cash back

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Airtel not refunding my installation charge amount deducted

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Dividend not recd

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Airtel Complaint reference 79762652

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9450010233

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Pack change without my request (ID3016798823)

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Not support airtel office in kakinada main branch

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