Airtel Complaints & Reviews

Sir my number is [protected] & [protected] and I want to port my number to jio. I request to generate port code and i receive port id which is i given to jio store and he give me a jio sim and taken a jio sim. he told me that after one week automatically port in jio. but till not no response from airtel. This is clearly misuse of market power and they are clearly deying customer rights. I want this complaint to go to trai and want to take legal action against such type of arrogant mobile operators. I want to port out from airtel and want to continue with jio. Please look into this and take legal action against airtel.
Mobile number - [protected]
Operator - airtel
Name - Amit Yadav

My number [protected] i request for port in airtel and i give the proof of my brother in SARDARNAGAR STORE AHMEDABAD GUJARAT. After that verification of address is done at my house by AIRAN LIMITED executive Mr NATHAJI BHAI PATANI. He took my mother id proof and verified it but after 2-3 days i got a message from airtel company that sorry we can't port your number due to current operator as AON 90 days. Then again on 5 april 2017 around 4pm Mr NATHAJI BHAI PATANI came for reverification of document. But if you company cancelled my port request then why this IDIOT came to me for reverification and main thing is he was in very hurry to take document, photo of my mother and all this is ridiculous thinks that you can allow to take photos and reverification of customer again when port is cancelled. Then i catch that ******* and i also talk with him and his company executive AIRAN LIMITED with Mr KANU BHAI. But if porting is not done then why this AIRAN LIMITED is sending this people for reverification. We thinking that they want document to missue or seeing that alone lady was at home so we take the documents and photo of them. AIRTEL your image is going worst due to this AIRAN LIMITED i want revert on this.

Hi, I have raise a broad band request and paid the amount online ₹[protected] Online Transaction and 200 rs Cash for Notary of Rent Receipt ) on 31st Jan 2017.My Transaction ID is[protected] and I transferred it online. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with Facebook Social Media team of Airtel but haven't got any proper response from any one.. It has been almost 2 months now and still i am not getting my refund amount. I am also requesting to all the other users who are thinking to buy airtel broadband or 4g service to not to buy any services from airtel and not to pay online for new broadband connection as you will not get any refund amount after paying online. Please find attached the form Receipts below
Regards, Nitin Sharma

I am unable to do any recharge to my number.Lots of complant i file in regarding this but still problam same.

Airtel is annoying. Although customers pay for the service, Airtel makes them wait for 30 secs before they can make a call and forces them to listen to ads. There might be an EMERGENCY and Airtel will make you listen to an Ad. PLEASE STOP THIS.

I have received a call from one of the sales representative pitching for stock trading call at 1:35pm on 05-April-2017 asking for stock tips

Even after telling her that i will register a complaint if i receive a call from them.. she goes forward and replied back to register complaint.

Received a call from [protected].

I recharged my airtel number from my airtel app, the amount was deducted from my bank account where as my airtel number was not recharged.
bank statement shows a payment of rs 235on POS PAYUST00000 AT AIRTEL2/RAJ/PREPAIDTXN#[protected]
PLEASE REVERT, I tried calling airtel customer care but didnt got any reply.
the amount of rs 235 was debited on 4/4/17 in my account.
i recharged the mobile number with the MY AIRTEL app and the mobile number on which the app is active is [protected].

Hey an advertisement call before calling is annoying please remove that advertisement ever call i have to wait 10-15 sec hear your annoying advertise it irritating in every i call please remove that if i am satisfied i will recharge 349 if your advertisement continues i vil go to port please do this with immediate effect

Dear service team,

Hi, this is Mr.Bhavanisingh from mumbai having airtel prepaid connection no. [protected] I lost my mobile yesterday night, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Bhavanisingh mumbai 400 004

Hi,

I am aware of the fact that my prepaid sim has been suspended by the service provider as no recharge was done in the last 90 days.But how do I get it activated back or should I purchase a new sim.

And please be informed that I am currently in Hong Kong and was advised by your support team to visit the nearest Airtel Office which is not possible here.

Kindly guide me on this at the earliest.

Regards,
Divya

Sir, i have postpaid connection since 3 yrs facing connectivity problems no signals mostly all times facing huge problems lodged several times complains but no solutions kindly improve your network for customers who are paying you monthly rents in return there is no services offered from your company after several times complains is company realy concerned for their network in delhi if so why cant they improve in sector 24 pocket 21 why no signals why people staying in that area migrating to other networks is your team concern for the problems faced by cutomer staying in that area. Is any responsible person in airtel to understand the problems of network issue i guess there is no one since 3 yrs not solved in future also dont think so.

Dear sir/madam,

I have been associated with your network for past 6 years. Now i am having an trouble to activate my airtel sim card, since it has been de activated due to non payment. One of the executive called ma and stating like you have an due of Rs 764 please pay Rs 500 only and the remaining amount will be weaver from our end. This conversation happened on one month ago. i have paid Rs 500 and intimate the same to that guy he replied like since your sim card has been deactivated you have go to nearest airtel office and get the new sim. then only we can able to activate. As he said i have went to nearest airtel office and bought a new sim for same number. they said like weaver amount will be pass on 2nd of Mar only after that your sim will be activated. I was called that same guy yesterday to know the status of my sim card activation his words are rude and he providing incorrect information day by day. initially he says sim card will be activated within 24 hours. it cant. then he say like aftet 2nd April only sim will be activated. now he is saying like we are not yet start your activation process. it will take some. more time to activate. i dono this the way they treat the customers. i want the superior to take action on him. If not please do let us know to whom i need to escalate this issue. the person name is Prabhu(As he mentioned over the phone not sure wether this is thier original name or not) his contact number is [protected]. Let me know the activation status ASAP.

Thanks
Krishnan
[protected]

Sir, I am using your services past 6 years with no [protected][which is converted from BSNL].Now I am in usa past 6 months and i met heart attack.I got messages in my cell till 22 02 2017.after that I am not getting any messages.I used this no only to all of my transactions. Now what I have todo to get messages and working. I shall return to India On 25 th of this month.Pl. kindly do the needful tome.Thanks. my email is [protected]@gmail.com

I followed the procedure given for SIM SWAP from 3g to 4g. I got a message for confirmation where i had to type 1. I did the same for which i got a msg
"Wrong HLR GOLD SIM, Please try again with correct HLR sim number"
When i contacted customer care i was told to repeat the same procedure but to no avail. I had already contacted the customer care only after trying a few times. Customer care executive was inefficient and just kept on saying to try again. I would like this to be resolved soon failing which i am planning to change my operator.After this my SMS facility is also not working.

I have a family plan and being charged extra consistently for 3 months now in spite of complaining every time. Say, i have 1000 free minutes and i use only 500 minutes out of it and then 200 minutes within cug then ideally i should not get extra bill but you are charging me for 200 calls saying cug charges. First month i noticed this i called 121 and your guy accepted the issue and reverted the amount, same happened next month as well. My only issue is that why do i need to call you every month to do when you have assured that this will not happen, but no action is taken from your side. I am frustrated.

Last month here i was assured that this will be resolved but it did not. You guys are just adding up to my frustration by failing to resolve after so many complaints. What do you expect me to do now. Also you never compensate the losses and frustration. Its like you don't need customers at all.

Mobile number - [protected]

Dear Sir,
I am experiencing unexplained 3G data uses on my Airtel prepaid number [protected] since last 2-3 months. Each month, on one random day I suddenly start getting notification regarding data uses even when the phone is not being used.
Last month over 700MB was deducted between night 3 AM to 5 AM and the phone was idle at that time. Similarly, today (4-4-17 at approx 8:30 PM) 50 MB of 3G data pack were deducted and it continued till my main account balance became zero. No internet was being used. Also, in my phone software updates occur only with wifi connection (not with cellular data). The customer care is unable to identify the problem.
Please look into the matter and do the needful
Thanks
Saket Kumar
Lucknow
Airtel Prepaid user- Number [protected]

EMAIL TO AIRTEL ON 04 Apr. 17

Dear Sanjit/Santoshkumar S/Saumaryaranjan Panigrahi/Puja/Sanjit Behera,

1. To say the least, AIRTEL has done precious little in last 15 DAYS to reslove my complaint. And to "rub salt on my wound" I am seeing your advertisment of claiming fastest network in the world about 50 times morning to night. Thats travesty.
2. Airtel network speed as reveived by your so called engineer in/outside my residence on 24 Mar 17, is from ZERO k/s to 300K/s and I remain DIS SATISFIED, though I have paid the last bill very reluctantly on 25 Mar 17, even before receiving the bill electronically.
3. I am left with no option, but to record that I WILL NOT PAY THE NEXT BILL, till my current problem is resolved satisfactorily.
4. You are requested to PUT UP this mail for apprising your COO/CFO/CEO, or anyone else who can respolve the deficiency in service.
Regards,
Brigadier VP Singh, VSM (Retd)
[protected]
[protected]@gmail.com

Hi Team, I am getting msg from airtel that m nt making usage from my airtel number. However I am using this number in Intl roaming. I am doing recharge once is a month or 2 months. What is the criteria to retain the number. I am doing balance query recharge and sometimes sms also. If you have any specific criteria to retain the number then do let me know. I am using this number for more than 5 years .

Dear, Sir
My mobile was lost before 2 years was having an idea sim which i have ported from airtel to idea. it was my lucky and vip no.:- [protected] . This no. is attached with my many bank account and aadhar card. because of these there is a big chamce of privacy theft. These no. was distributed to all my Business partner, friends, and relative. i am trying to activate my im for 2 years at local airtel & Idea centers, I am also compliant airtel costumers care bay mail but i cannot get any assurance and help, their is no response.
plz help. Kindly contact me:- [protected], [protected],

waiting for a postive response.

Thank u

your's sincerly
yakub mansoori
[protected]
Sendhwa

Greetings,

This year January month, Airtel charged a Wrong bill saying that i have activated a Blackberry data account and charged 7999/ -, however I never did and I use a Microsoft WIndows mobile.

They are now saying only 4500/- can be waived off and the remaining amount cant be waived off now and will have to wait. I waited for almost 4 months now and no resolution from their side.

I dropped some mails to Airtel and out of frustration i used by Abusive words with *** in between them.

Now, today . They have suspended my number completely. I cant get incoming/outgoing facility. The local Airtel shop said if my number is in suspended state for 6 days my number will become de-activated permanently. This could be probably due to the words I used, .

Offcourse, I m just a normal human being and get the frustration if I dont get a solution for 4 months.

How should I approach Consumer court and get back my number.? Please help