Claimed

Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
Complaints 54766
Resolved
21977
Unresolved
32789
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1367

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
trueimage
from Chennai, Tamil Nadu
Mar 13, 2017
Report
Copy

Address: 600005
Website: [email protected]

Sub : Speed change request - 16mbps & last 6 months 300 rs discount amount.

Please kindly change and return my Discount Amount.

Thanking you,

My A/c No. [protected], Phone No. [protected].

Alternate contact no. [protected].

Email id : [protected]@gmail.com
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    hakeemabul
    from Ariyalur, Tamil Nadu
    Mar 13, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: 620001

    I want to disconnect my Airtel landline connection and internet connection. I have previously lodged an application, on phone, but no action has been taken yet by Airtel company.

    Details of landline connection:-

    Telephone Number:[protected]
    Firm name : B. ABDUL HAKEEM

    Previous Application Reference Number: LB[protected]

    Please take action as soon as possible

    THANKS
    Apr 19, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Mar 15, 2017
    Airtel Customer Care's response
    Dear Hakeemabul,

    This is with reference to your post dated 13 March 2017.

    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Karishma Chauhan
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Mar 17, 2017
    Airtel Customer Care's response
    Dear Hakeemabul,

    This is with reference to your post dated 13 March 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Karishma Chauhan
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    From 3-4 days my airtel number showing network and i talk to coustomercare of airtel and they said that this number is not ragistred in my data
    i need that number plese help me as possibal
    my mob no. is prepaid
    and i am using no. for 11-12 years
    my airtel no. -[protected]
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Angel Maria
      from Abhayapuri, Assam
      Mar 13, 2017
      Report
      Copy

      Address: Jorhat, Assam, 785010
      Website: Airtel.in

      M not able to send sms through my airtel sim plzz help
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        Chetan Agarwal1000
        from Jalpaiguri, West Bengal
        Mar 13, 2017
        Report
        Copy

        Address: Jalpaiguri, West Bengal, 735134

        Please give internet service our service is not expire
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          W
          Writerkaran
          from Mumbai, Maharashtra
          Mar 13, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: 401203

          I complained about technical fraud happened with me. I got airtel home wifi by paying advance rental in feb 2017. I used it only for 24 hours for working on my online software and
          I got a message warning about my 50 percent data is used. When i work from office i never found consuming 15 gb data within 24 hours.
          After compalining here i just got a 2-3 calls from customer care as a formality as they think a well spoken english lady/man will convert my mind and i will forget. I want to know where have my 15gb data used in 24 hours and how is it possible when i work on same software at office.
          Highly disappointed with airtel.
          Apr 22, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Mar 13, 2017
          Airtel Customer Care's response
          Dear Karan,

          This is with reference to your post, dated 13 March 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Mar 22, 2017
          Airtel Customer Care's response
          Dear Karan,

          This is with reference to your post dated 13 March 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Karishma Chauhan
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Apr 26, 2017
          Updated by Writerkaran
          nothing you have worked. Its purely a technical fraud and waste of our money. Stop making fools by replying you are working.
          I am in a village named kilambakkam near to sevvapet, thiruvallur district.in our area airtel signal is very poor, the way to improve ur network is to erect a new airtel tower.i am willing to give space for the tower erection in my land .
          Name: pradeep kumar.
          Contact no: [protected].
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            suradip kanungo
            from Kolkata, West Bengal
            Mar 13, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Kolkata, West Bengal, 700047

            Fixed line no : [protected], account no : [protected], i would like to disconnect my airtel broadband device from now based on immediate action till further notice. Since i am experiencing pathetic internet connection now a days, its really very tough to handle this situation. Not able to do anything using this facility. Earlier also have gone through poor bandwidth and no connectivity for long 4-5 days. Its really gonna hectic job to raise complaint every time to fix it up. As a result, i have decided not to proceed further with airtel broadband service. Note that, i will be paying my outstanding amount of last month and not going to pay any further amount. Please do the needful in order to terminate this internet connection on urgent basis.
            Apr 20, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Mar 15, 2017
            Airtel Customer Care's response
            Dear Mr. Kanungo,

            This is with reference to your post dated 13 March 2017.

            We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Mar 18, 2017
            Airtel Customer Care's response
            Dear Mr. Kanungo,

            This is with reference to your post dated 12 March 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              venksrimathi
              from Chennai, Tamil Nadu
              Mar 13, 2017
              Report
              Copy

              Address: Chennai, Tamil Nadu, 600042

              Rs. 349 is not credited in my airtel mobile account
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ravi kumar9791
                from Nagar, Rajasthan
                Mar 13, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: 635109

                Hi,

                Day before yesterday i recharged my mbl 349/- pack.
                but it only activated internet service.
                still not activated STD& ROAMING calls service.
                i tried to cal customer care several time but not connecting the call to customer care also.

                very worst service of Bharathi airtel.

                my mob no:+91-[protected].
                May 10, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Mar 13, 2017
                Updated by Ravi kumar9791
                Just now i spoke to customer care sr.exicutive Mr.Nagaraj.
                very worst reply.

                For the 349 pack is only applicable with in the tamilnadu.
                This pack not works in roaming or any other STD.

                but before no proper information explained to customers.

                please don't play with the peoples. kindly solve this issue.
                Verified Support
                Mar 13, 2017
                Airtel Customer Care's response
                Dear Mr. Kumar,

                This is with reference to your post, dated 13 March 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Mar 16, 2017
                Airtel Customer Care's response
                Dear Mr. Kumar,

                This is with reference to your post dated 13 March 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Mar 17, 2017
                Updated by Ravi kumar9791
                still No one is solved my complaint.

                one girl call me just ask me whats the problem.

                but still no proper respondce.

                worst customer support. only value of money not to customersatisfaction.
                I went to inquired about a new connection at Airtel office near lift on the mall road, Shimla. The staff was so unprofessional, rude and unaware of Airtel plans being offered. Each employee ( I spoke with 2) was giving different information regarding the Airtel plans. I was frustrated and left the office. Will go for Vodafone now.
                [protected]
                I have recharged with 399 pack on 03/06/2020 but on Airtel thanks app it says I have not recharged.i checked balance but it says I have no pack.I recharged and still has the confirmation message with me.I even emailed the customer service as they are not recieving calls at all.I just recharged again with 149 daily pack and pack is activated but now I can't access internet.I have tried resetting APN and even did factory reset on my phone.Worst service ever.
                My email address is [protected]@gmail.com
                Airtel number [protected]

                I want either money added to my airtel money account or give me my pack which I paid for.
                Helpful
                Found this helpful?
                3 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mann_sharma02
                  from Lucknow, Uttar Pradesh
                  Mar 13, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Jaipur, Rajasthan, 302006
                  Website: www.airtel.in

                  Whenever i complete process of jackpot offer provided in your my airtel app i never get internet credit once i recharge with Rs.348 and its more than Rs. 225 but i did not get 1 GB net credit and then i download and listen 20 songs on WYNK app. but still i did not get 700mb data credit on my account.
                  I request you to solve this issue and credit respective aforesaid net data on my account soon so that i can continue enjoy your services.
                  And on your official website your company is giving solutions or guidance for the listed problems only!! What if someone else had any unlisted problem and wants to raise query and complaint ?
                  On your company website their is no options for submit query or compaint please take a look and resolve it soon.
                  Apr 20, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 16, 2017
                  Airtel Customer Care's response
                  Dear Mr. Sharma,

                  This is with reference to your post dated 13 March 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  My Problem is not yet solved. I did not get any call from your side, and i also not get any credit of internet balance in my account.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    ChandrakanthDev
                    from Hyderabad, Telangana
                    Mar 12, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500062

                    Hi,
                    My mobile#[protected] (Post paid)
                    Applied for international roaming (USA) with 10 days of package Rs. 2999 from 14th Jan 2017 and the same was paid in Feb month bill (5694.04).
                    When I applied for this 10 day package in Dr. A S RAO NAGAR HYD it was never told by anyone that it gets auto renewed if we don't deactivate it.
                    I have returned USA on 27th Jan itself and never used. But still Mar month bill shows Rs.2999 and when I call back to customer care they say that customers have to deactivate it after coming back.

                    Today I have requested for cancellation of 3 numbers attached in Family package along with my fixed line number.

                    This is my second worst experience with Airtel.
                    And Hope someone will address to all such customer concerns.

                    Regards,
                    Chandrakanth Dev
                    May 9, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 13, 2017
                    Airtel Customer Care's response
                    Dear Mr. Dev,

                    This is with reference to your post, dated 12 March 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Mar 17, 2017
                    Airtel Customer Care's response
                    Dear Mr. Dev,

                    This is with reference to your post dated 12 March 2017.

                    We tried calling you multiple times to get additional details to enable us to address your concern.
                    However, there was no response.
                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                    Regards,
                    Karishma Chauhan
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Mar 23, 2017
                    Updated by ChandrakanthDev
                    Hi Airtel team,

                    I have spoken to 6 Airtel executives including (relationship team) till now after raising my concern and still it was not addressed. Relationship team has tried to make a deal of 50% payment on international charges which is not acceptable to me since I was not outside India and never used.

                    Somehow my airtel fixed line[protected] is still active even though I have asked for cancellation on the same day along with my other airtel mobile numbers.

                    I have raised a request to Port my mobile number([protected]) and it has been rejected by Airtel.

                    This is the way you torture all the customers where they cannot go with other service provider with same number and you will never address customer concerns.

                    I would be happy if the Indian Government puts some rules against Mobile Service Providers for the benefit of customers. Otherwise, there is no one to question in such cases and all consumers need to suffer.

                    Chandrakanth Dev
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sham Sundar Subbarao
                      from Ponnampet, Karnataka
                      Mar 12, 2017
                      Report
                      Copy

                      Address: Mysore, Karnataka, 570008

                      Mobile number : [protected]
                      The cellphone brand and model used : Moto Z Play
                      The display on the cellphone when the message was sent : Error 50
                      The network logged on to : Airtel
                      The message center number set up in the cellphone : [protected]

                      Please solve the problem!.

                      I am in trouble.

                      Regards,

                      Thanking you,

                      shamsundar.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        from Pathanamthitta, Kerala
                        Mar 12, 2017
                        Report
                        Copy

                        Address: Pathanamthitta, Kerala, 686511

                        I am Tomy Abraham. My customer ID is [protected]-001. The present registered phone number is [protected]. I would like to change the registered phone number to [protected]. We have already recharged for Rs.2252 on 9th March 2017;Connections:1. Kindly recharge it immediately otherwise refund the amount.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          debarghya2012
                          from Mumbai, Maharashtra
                          Mar 12, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Kolkata, West Bengal, 700078

                          Our Digital TV Customer ID is [protected]. For last 6 days there has been no signal. We have contacted customer care and they are saying that there will ne signal problems from 5th to 21st March due position of sun and many customers are facing such problem as if we are taking free service. And the funniest part is that Airtel is asking money for a visit to check there own problem. Are you going to refund the subscription amount from 5th to 21st March ? This is kind of a shady way of ditching customers. I will raise this isaue with west bengal consumer forum, central
                          Apr 16, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 15, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 12 March 2017.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Karishma Chauhan
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Mar 16, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 12 March 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            rajesh00091
                            from Hyderabad, Telangana
                            Mar 12, 2017
                            Report
                            Copy

                            Address: 500072

                            I have changed the air tel network plan. Post plan change my router is not working and i gave the complaint (Ref. No :[protected].

                            But they closed the ticket on march 12th day 2017 and airtel charging 1000 rs rupees.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              Techi Tania
                              from Abhayapuri, Assam
                              Mar 12, 2017
                              Report
                              Copy

                              Address: 791110
                              Website: Airtel

                              Dear sir
                              Im interested mobile tower at villages model villages post office naharlagun dist papum pare state arunachal Pradesh
                              My contact no. [protected]
                              Name techi tania
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                F
                                francislobo
                                from Mumbai, Maharashtra
                                Mar 12, 2017
                                Report
                                Copy

                                Address: Mumbai City, Maharashtra, 9004135405

                                I have paid 17136 instead of Rs.171.36 against mobile no.[protected] .Therefore excessAmt. Rs.16964.64 please kindly Refund earliest.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  honeydharamveer
                                  from Dehra Dun, Uttarakhand
                                  Mar 12, 2017
                                  Report
                                  Copy

                                  Address: Gurgaon, Haryana, 122001
                                  Website: www.airtel.in

                                  Airtel no- [protected], I am recharge with 91 rs. on 12.03.2017 ( 12.13pm) 1 gb data and 5 days validity and as per airtel policy if consumer recharge within validity period then his or her previous balance are carry forward but now as per airtel denied for carry forward previous balance, ref -CBNRD[protected] AND NOW READY TO PORT NO -AR173676
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Srva Sakthi
                                    Mar 12, 2017
                                    Report
                                    Copy

                                    Address: Vadodara, Gujarat, 390008

                                    Sir my no is [protected] i got advance balance and credited and debited on the same day why you were given the this type of foolishness. i recharge 40 rs on 12 Mar 2017 and the same also debited certainly
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Swapnil Ramchandra Tiwari
                                      from Bengaluru, Karnataka
                                      Mar 12, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 560048

                                      Airtel has done false billing of 83k for mere 90mb of data usage which again is false as i naver used data services.Now they are blackmailing me and my family. pls help me out.

                                      i got this false sms

                                      26-DEC-2016 04:08:39:

                                      The Following IR SMS has been sent to the customer no:-[protected] and message is -- Usage alert: As per the last update, approx. international roaming usage on your airtel mobile [protected] is Rs 19243. Usage Breakup: Voice-Rs. 1725, Data-Rs. 17518.

                                      after that i send sms soon to stop any data service or any leak to avoid any futher problem so they didnt do anything and send me back sms

                                      26-DEC-2016 05:48:37:

                                      The Following IR SMS has been sent to the customer no:-[protected] and message is -- Usage alert: As per the last update, approx. international roaming usage on your airtel mobile [protected] is Rs 63486. Usage Breakup: Voice-Rs. 2600, Data-Rs. 60886.

                                      While we make every attempt to intimate you on your usage details from time to time, we are dependent on the international operator to provide data usage details. As and when we receive these details, alerts are sent to your number accordingly.

                                      pls help me out

                                      shruti sharma
                                      Apr 26, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 15, 2017
                                      Airtel Customer Care's response
                                      Dear Ms. Sharma,

                                      This is with reference to your post dated 12 March 2017.

                                      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Mar 18, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Sharma,

                                      This is with reference to your post dated 12 March 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        dp.kumar
                                        from Hyderabad, Telangana
                                        Mar 12, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh
                                        Website: www.airtel.in

                                        My cell no.Is [protected].
                                        An amount of rs.140/- debited to my credit card account-sbicard elite no.[protected] prasanna kumar desu
                                        on 08.02.2017 and 18.02.2017 but only rs.140/- credited to airtel
                                        recharge.

                                        Please verify and make good of rs.140/- by credit of cell no.
                                        [protected] under advice to me.

                                        Prasanna kumar desu.
                                        E-mail:dp.[protected]@sbi./co.In
                                        Apr 20, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 16, 2017
                                        Airtel Customer Care's response
                                        Dear Prasanna,

                                        This is with reference to your post dated 12 March 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit