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Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
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Airtel reviews & complaints page 1370

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P
Piyushranjan143
from Kotdwara, Uttarakhand
Mar 12, 2017
Resolved
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Resolved

Address: 122016

Hi,
This is Piyush Ranjan. Mobile [protected]. I newly port my number to Airtel. I got nice offers from Airtel so I port into it. But today around 4:20AM I got a SMS from Airtel

GAMES HUB service has been [protected]@Rs35.0 for 7days. Txn ID N[protected], 12Mar17 04:14. Service will be renewed after validity expiry. To deactivate, Call or SMS STOP to 155223.For more services, call 56789 or click HTTP://56789.airtel.in

I called Airtel customer care same time. Exicutive told me that you are playing some game and clock on advertisement. But time of activation given by executive that time I was sleeping.
2nd thing my mobile was on WiFi data connection.it was not on mobile data.
And how Airtel can pay against me for anything and charge me in my bill. I have not taken any wallet service from Airtel. It was so frustrating that I can't explain. TRI should thing about it.
I have requested customer care to terminate my connection for both mobile and broadband. I don't want this BS service. I will loss my this old number which I seriously don't want. But I can't go with this type o[censored]nprofessional thing.

Thanks,
-Piyush
Apr 20, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 12 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 16, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 12 March 2017.

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    R
    Raghu arya
    from Dimapur, Assam
    Mar 11, 2017
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    Address: 800001
    Website: Airtel coustmer care

    Sir mujhe aapke costumer care ke taraf se galat jaankari di gye uske baad meri puri baat v nhi hua or usne mera call kaat diye or koi solutionv nhi kiye
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      A
      Arun Y
      from Hyderabad, Telangana
      Mar 11, 2017
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh, 500028

      I have ported the mobile number([protected]) from Vodafone prepaid to Airtel prepaid today(11-Mar-2017) and I went to Airtel store at Mehdipatnam they have given the new SIM and charged 100 rupees. I asked him about the charges they said these are porting charges . I later known that its free of cost they are providing the new sim and MNP. Please take proper action on this and how can the customer know what are charges they should pay and receipts are not providing.

      Airtel Store Address:
      D.NO.12-2-790/G/3 RETI BOWLI NEAR KINGS FURNITUREMEHDIPATNAM MAIN ROAD

      Thanks,
      Arun
      Apr 21, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Mar 16, 2017
      Airtel Customer Care's response
      Dear Arun,

      This is with reference to your post dated 11 March 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        R
        Rakesh kumar143
        from Delhi, Delhi
        Mar 11, 2017
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        Address: Saharanpur, Uttar Pradesh, 247001
        Website: airtel.in

        Kitni bar complent kar chuka hu 1/2 din chalta h fir 2g pe hi aajata h jabki 3g recharj kara rkha h airtel stor pe jate h to unhone kha ki sim dusri le lo 50rs leliye sim dusri leli par problm same hi h bani hui 14 feb se lagaatar dikat aarhi h plz my problam urjent li solv kar do my no [protected] distt saharnpur stat up pin cod 247001
        Mar 11, 2017
        Updated by Rakesh kumar143
        airtel caustumar care pe call karta hu bolte h ki jo hota ho vo kar lo 1months ho paresan hote huve par koi solusion nahi mila 10 bar to airtel store pe bhi gya hu par bol dete h 2-3 ghnte bad chal jayga par kuch bhi nahi chal ta 3g recharj hone ke bad bhi 2g hi chal rha h
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          A
          Aman Iftekhar
          from Hyderabad, Telangana
          Mar 11, 2017
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          Address: Lucknow, Uttar Pradesh, 226024

          Hi,
          This is Mr.Aman Iftekhar from Lucknow
          having Airtel prepaid connection no. 0091-[protected].

          I lost my mobile a week ago, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

          I expect a quick solution to my problem with further knowledge of the procedure.

          Thanks,
          Aman Iftekhar
          Lucknow-226024-UP State
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            V
            Vishal
            from Lucknow, Uttar Pradesh
            Mar 11, 2017
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            Address: Bikaner, Rajasthan, 334001

            Hi,
            I am trying to send port out sms to 1900 from my existing airtel number but message got failed.
            I want to port out airtel.
            Help if anyone could.
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              D
              Devbrat Arya
              from Bengaluru, Karnataka
              Mar 11, 2017
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              Address: Nalanda, Bihar

              I lost my sim [protected] posting on behalf of my father. Could be please block it so that no one can mis use it. and I will take a new sim with same number . Could you please help me . My alternate number is [protected]
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                S
                Swagatam Das
                from Roorkee, Uttarakhand
                Mar 11, 2017
                Resolved
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                Resolved

                Address: Haridwar, Uttarakhand, 247667
                Website: airtel.in

                Outgoing calls have been barred automatically without my consent from around 7th March 2017. Now to disable this call barring I need a 4 digit code. When I tried contacting the service provider, I could not get a proper response from their customer care. My call got transferred three times without any result. This is a harassment to a customer who has been using your service from a long time. Very poor service airtel. Kindly provide a solution to this problem as soon as possible.

                Swagatam Das
                [protected]
                Apr 24, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 16, 2017
                Airtel Customer Care's response
                Dear Mr. Das,

                This is with reference to your post dated 11 March 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  V
                  Vipin Kalal
                  from Etawah, Uttar Pradesh
                  Mar 11, 2017
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                  Address: Banswara, Rajasthan, 327603

                  Lose of my sim and many more document number and relatives number and my more information of number
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                    M
                    Mohamed Athaullah
                    Mar 11, 2017
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                    Address: Tirunelveli, Tamil Nadu, 627005

                    I used an airtel sim for more than 8 years. Since 2015 november I am in UAE. Last 5-6 months I did not used my sim . But I recharged it 2-3 times from India Now my sim was deactivated. I contact nearest airtel office they said it is not possible to re activate the sim. But I need Sim .Please reactivate my sim. My No is [protected]
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                      A
                      ankur tiwari
                      Mar 11, 2017
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110075
                      Website: airtel.in

                      I am complaining about Air tel customer service where they kept me on hold for 45 mins to speak to a supervisor then disconnected. They treat me like an idiot when i have been complaining for last 6 months that i cannot register and view my landline and broadband account online. Ashamed that's how they treat customers. Is there an escalation path or a way to tell Sunit Mittal, apathy of their customers?
                      Apr 18, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 15, 2017
                      Airtel Customer Care's response
                      Dear Mr. Tiwari,

                      This is with reference to your post, dated 11 March 2017.

                      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                      We look forward to receive the required details.

                      Regards,

                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Mar 18, 2017
                      Airtel Customer Care's response
                      Dear Mr. Tiwari,

                      This is with reference to your post dated 11 March 2017.

                      We were waiting to receive your contact details to enable us to address your concern.

                      Since we have not heard back from you, we trust your issue has been resolved.

                      If you require further information / assistance, please write to us at [protected]@in.airtel.com

                      Regards,

                      Karishma Chauhan
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        T
                        tiwari.ankur
                        Mar 11, 2017
                        Resolved
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                        Resolved

                        Address: 110075
                        Website: airtel.in

                        I am complaining about Air tel customer service where they kept me on hold for 45 mins to speak to a supervisor then disconnected. They treat me like an idiot when i have been complaining for last 6 months that i cannot register and view my landline and broadband account online. Ashamed that's how they treat customers. Is there an escalation path or a way to tell Sunit Mittal, apathy of their customers?
                        Apr 30, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 15, 2017
                        Airtel Customer Care's response
                        Dear Mr. Tiwari,

                        This is with reference to your post, dated 11 March 2017.

                        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                        We look forward to receive the required details.

                        Regards,

                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Mar 18, 2017
                        Airtel Customer Care's response
                        Dear Mr. Tiwari,

                        This is with reference to your post dated 11 March 2017.

                        We were waiting to receive your contact details to enable us to address your concern.

                        Since we have not heard back from you, we trust your issue has been resolved.

                        If you require further information / assistance, please write to us at [protected]@in.airtel.com

                        Regards,

                        Karishma Chauhan
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          N
                          nidhi choubey
                          from Lucknow, Uttar Pradesh
                          Mar 11, 2017
                          Resolved
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                          Resolved

                          Address: Ajmer, Rajasthan, 305001

                          I am from ajmer, & want to complain against staff member of airtel office which is in, Amar Plaza, ajmer.
                          I took the sim of airtel in August 2016. I have asked for a prepaid sim, the worker had given me a postpaid sim..and afterwards said sorry for the mistake n told that after 4 months they will convert the sim to prepaid.
                          After 4 months when i went to office, they said this is a postpaid sim so it will not b converted to prepaid.They misguide me.
                          From last 3 months i am not using any services of airtel, but still every month my bill is generating. And i payed the amount. I am quite disappointed
                          I am dissatisfied with your company, services & staff attitude. Due to this reason i am walking out of airtel.
                          And now the 500 rs, which i am paying without using your services...had pulled down the image of airtel company
                          Apr 27, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 11, 2017
                          Airtel Customer Care's response
                          Dear Mr. Choubey,

                          This is with reference to your post, dated 11 March 2017.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Karishma Chauhan
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Mar 17, 2017
                          Airtel Customer Care's response
                          Dear Mr. Choubey,

                          This is with reference to your post dated 11 March 2017.

                          We tried calling you multiple times to get additional details to enable us to address your concern.
                          However, there was no response.
                          We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                          Regards,
                          Karishma Chauhan
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            T
                            Tayang Gyati
                            from Jorhat, Assam
                            Mar 11, 2017
                            Resolved
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                            Resolved

                            Address: 797112

                            I get message from 54321 that Rs 5 has been deducted from my Airtel mobile account for Crazy Racer game. If i don't get the solution i will have to deactivate my SIM card.

                            It's been more than 3 months and i couldn't find solution. So please look into this issue because solving my problem will give answers to many with same problem.

                            Please solve this problem
                            Apr 18, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 11, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 11 March 2017.

                            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                            We look forward to receive the required details.

                            Regards,

                            Karishma Chauhan
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Mar 18, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 11 March 2017.

                            We were waiting to receive your contact details to enable us to address your concern.

                            Since we have not heard back from you, we trust your issue has been resolved.

                            If you require further information / assistance, please write to us at [protected]@in.airtel.com

                            Regards,

                            Karishma Chauhan
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              A
                              Akahay Saxena
                              from Mustafabad, Haryana
                              Mar 11, 2017
                              Resolved
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                              Resolved

                              Address: 244901
                              Website: www.consumercomplaints.in

                              Dear executive,
                              As i have registered my complaints on 121 earlier also.
                              I was a prepaid customer of airtel since a long time.Few months back, i moved to postpaid plan with 299 rental in which i have availed a 4G net pack of Rs 655.
                              3 months back, I moved to 549 infinity plan in which i am getting sufficient 4G internet.So, i have stopped rs 655 net pack.But, due to lack of responsibility from your end it is not stopped till date.I am getting a bill of more than my expectations every month.I have already paid incorrect bill since 2 months, but now I am not going to pay this last bill of 1900 approx against this 549 infinity plan.
                              I was told that in the bill of february, i will get reimbursement of the previous incorrect deducted amount.
                              Despite of getting the same, i am getting a much more fake bill of 2000.
                              I also have a recording of the conversation with the customer care executive which i am attaching with.
                              Now, do whatever you want.
                              Neither i am going to complaint anymore nor going to pay this fake bill.

                              Regards
                              Unsatisfied customer
                              Akshay Saxena
                              May 13, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 11, 2017
                              Airtel Customer Care's response
                              Dear Mr. Saxena,

                              This is with reference to your post, dated 11 March 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Karishma Chauhan
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Apr 01, 2017
                              Airtel Customer Care's response
                              Dear Mr. Saxena,

                              This is with reference to your post dated 11 March 2017.

                              We tried calling you multiple times to get additional details to enable us to address your concern.
                              However, there was no response.
                              We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                              Regards,
                              Karishma Chauhan
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                S
                                Sudeep Duggal
                                from Mumbai, Maharashtra
                                Mar 11, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400093
                                Website: www.airtel.in

                                My Airtel digital TV changing automatically. Have removed the remote batteries then also same thing happens. called the call center they had asked me remove v card clan and re insert it. Remove HDMI cable. But still no resolution.
                                Again called the call center they stated that they have registered a complaint and will send some one to check it. Now the same will cost me 150 RS for visit or 300 RS if the STB has to be replaced.
                                Customer ID is [protected]
                                Mumbai circle
                                Apr 13, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 12, 2017
                                Airtel Customer Care's response
                                Dear Mr. Duggal,

                                This is with reference to your post dated 11 March 2017.

                                We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  A
                                  Aarush Srivastava
                                  from Delhi, Delhi
                                  Mar 11, 2017
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110012

                                  I m rohit sir maine ek internet ka connection book kiya tha 25 jan ko air tel executive mere pass aaya aur mujhe ek slip de gaya aur 1000 rs le gaya but abhi tak na connection laga aur na hi money refund hui itni mails ki hai maine air tel mai but phone aata hai abhi time lage ga kar ke taal dete hai mera caf no hai (Dld0726355)

                                  Name rohit sagar
                                  Address ea1/68 lower ground main market inderpuri
                                  New delhi 110012
                                  Apr 18, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 15, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Srivastava,

                                  This is with reference to your post dated 11 March 2017.

                                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Karishma Chauhan
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                  Verified Support
                                  Mar 18, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Srivastava,

                                  This is with reference to your post dated 11 March 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Karishma Chauhan
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                    S
                                    supi_alf
                                    from Chennai, Tamil Nadu
                                    Mar 11, 2017
                                    Resolved
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                                    Resolved

                                    Address: 600020

                                    We are facing some web pages are working some pager not working. Regarding this we give a complaint to Airtel . They sent a person and check the server and other lines then they say the problem is in our server it will solver in one or two hours. but it won't happen. past 10 days we make sever followup it own't solved and they closed the complaint without our knowledge. now a days airtel services are very poor and the action is very slow and they give fake information's to the customers. our no is[protected]
                                    May 20, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 27, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 11 March 2017.

                                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                    Verified Support
                                    Apr 12, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 11 March 2017 .

                                    We tried calling you multiple times to get additional details to enable us to address your concern.
                                    However, there was no response.
                                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                    Regards,
                                    Karishma Chauhan
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      D
                                      Dilbag Banwala
                                      from Gwalior, Madhya Pradesh
                                      Mar 11, 2017
                                      Resolved
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                                      Resolved

                                      Address: Kaithal, Haryana, 136043

                                      Hello dear sir my number is [protected] airtel but my numbers is old plan and I am not satisfied plan please change tha plans my data plan is not ok and another number data plan 98 rupee 2 gb data and my numbers plan 148 rupee 1.5 gb data please change plans and doing solutions my numbers and contact me my number and giving feedback my number thanks
                                      May 3, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 01, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 11 March 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Hello not solve my peroglem
                                      Airtel Customer Care's response, Apr 1, 2017
                                      Verified Support
                                      Dear Customer,

                                      This is with reference to your post, dated 16 March 2017 .

                                      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                      We look forward to receive the required details.

                                      Regards,

                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        N
                                        nirmal_su
                                        from Guwahati, Assam
                                        Mar 11, 2017
                                        Resolved
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                                        Resolved

                                        Address: 781001

                                        I was having a Airtel Sim bearing mobile no. [protected] on the name of Nirmal Kumar Goyal. i placed a request to surrender this sim six month back. but it didnt got surrendered. after six months i got a call to make the payment of pending amount on this number of rental. but as i was not using this sim how my payment got aroused after checking the bill we came to know that the amount was for rental amount only. apart from that we made the payment of the outstanding amount then again we applied for surrending the sim. after that i got a call from [protected] without giving me the no. i was asked to change the plan. i am having another no. of airtel i thought that they are asking to change the plan for the same. but in the evening i again got a call stating that in the morning you asked to change the plan and now u gave a letter to surrender the sim. then i came to know the case . i would like to ask that if a sim is already surrendered 6 month back how can it get activated on its own. encl. is the copy of the letter, money receipt and bill of the payment we have made. i would ask you get my rental amount been refunded as it is non of my fault. i made the payment but i desire to get my payment back. this is a formal letter else i wil l be bound to go to the consumer court.
                                        Apr 18, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 13, 2017
                                        Airtel Customer Care's response
                                        Dear Nirmal,

                                        This is with reference to your post, dated 11 March 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Mar 15, 2017
                                        Airtel Customer Care's response
                                        Dear Nirmal,

                                        This is with reference to your post dated 11 March 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Karishma Chauhan
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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