Airtel Complaints & Reviews

Our landline no. Is[protected]. Our internet connection always shows unstable. DO NEEDFULL for ths as soon as possible.

Airtel is the most hopeless mobile network provider. I recently took a sim card and a 4g router. The router goes out of service every week and it takes 2 weeks to repair and start service again. Its causing a hughe loss and inconvenience to me and my business. Under the name of scheme they have already taken 4 months advance and every month service goes off for two weeks. I want my refund or else i am going to consumer court as my business mails have stopped, my other phone 3g bills have gone up 3 times due to non service of airtel.

Respected sir
I applied for MNP on 08.03.17 from Andhra airtel to Kerala airtel.Sim activated on 16.03.17.In airtel andhra sim my balance was rupees 392.After porting to Kerala my balance was not credited .My no.is[protected].See my consideration and do the need at the earliest.I spoke to customer care and even on mailing, my problem not solved.

Applied for three 1mbps (Each) connection of bb about a month ago. Was promised lead time of 15 days for copper and 20-25 days for rf. Till now only one connection has been activated and that too with poor response.

I planned to switch over from some other service provider to airtel by thinking that this is a better company and wud provide good service.

But the worst experience i had with the service. Airtel representatives not picking my call since last 7 days.

Anuj jain

I have pre paid airtel connection. the call charges per minute are more than one rupee. for five minutes talk charge is more than 7 rupees. every time i telephone i get the message forwarding on conditioning. please check my connection and do the needful. airtel provider in my locality asked me to call at 198 but this number does take this type of complaints.

Dear sir
I wanted to switch to airtel from my vodafone number assuming that i will get good services from airtel. But in the begining only i am dissapointed to inform you that i applied for mnp at your airtel store on 25th march 2017. At raghunathganj dt-murshidabad. West bengal. So after completing all the formalities, i got one sim, informing that your current no. Will be transfered on 7th day and then you need to put the airtel sim in the mobile and your services from airtel will start. Now from here my problem started, after almost 6 days on 31th march my vodafone sim got deactivated and it is more than 120 hours since then and my new sim has still not been activated, i am in sales and my business runs through mobile only. I am suffering from heavy losses since last two days but airtel doesent seem to provide me a solution.
Kindly start my service at the earliest.
My no-[protected]
Altrnt no-[protected]

I have done payment for multiple time against below customer code on march 25, 2017. Please find below reference details,

Consumer code: airtel_iici[protected]

Bill reference information: iici[protected]

I have raised complaint to icici customer care. I need details about whether transaction made successful or not so that i can claim the amount to icici bank.

Please send the details asap.

Hi,
My name is imran ahmed.
I had installed air tel application on my galaxy s7 edge. I had an option of recharging for rs.549 which will provide unlimited data (1.5 gb per day), unlimited voice calls (Local & std). I have been using reliance jio for a couple of month due to the expense tariff rates levied by airtel on calls & data usage. I had already applied for reliance 1 year offer. But i thought of giving airtel a try. Post recharge i realized that my balance remained what it was. Also, i could not send any sms. I contacted airtel customer care. Its a pain to reach customer care to begin with. You have to try all sort of combination of numbers before getting to the customer care. I reached a female agent. She said that i will not be able to send any sms at all. I asked her where does app shows that sms service is not available. She said that it clearly mentioned in the app & i had not read it properly. I repeatedly informed her that it was not the case. The app never informed anything about any sms service not available. She kept arguing about it. She said that i was not listening properly. Towards the beginning i informed her that she is being recorded just to ensure the rep does not disconnects the call. She said that i need to hear the recording myself & disconnected the call. The rep was extremely defensive & argumentative.
Airtel customer service is pathetic.
This call was made at 198 & the option selected was mobility balance deduction option 9.
My phone # is[protected].
The call was made at 14:41
I am extremely upset with the fact that airtel does not makes clear what services the customer is not getting. To make matters worse its almost impossible to get across to the customer care department. And on top of that the representative had the audacity to disconnect calls on your face.

Please provide my last two month mobile details airtel prepaid number [protected]
and also last month wts up details

please its urgent

Dear sir,

I am using prepaid no . Sir I have been taken this new sim card from Airtel store 3B2 Mohali before 10 day because my existing sim card lost

Sir after 4-5 and day sim card automatically stop I call to customer care executive as per his feedback sim card stop becuase still documents not received at head office .

After that i am several time ( 3-4) visiting to airtel store locating at 3B2 mohali from last 4 days. But every time your executive askme sim card start after 1 and 2 hour.

But still its not started.

Sir i can't understand a why customer suffer this if your team are not able to submit documents on time.

if my no. not working 5 or 6 day due to airtel poor documents managements and handling why i wear data pack charges.

Reputed telecom company like Airtel how to take so lightly a customer problem

I hope a positive response from your side.and resolve this issue .

Dear Sir,

kindly arrange incoming and outgoing call list for the month of February ' 17 to the following phone no. [protected]. It's very urgent. kindly do the needful action.
regards,
p.kanakadurga

Sir

They had discountine my service without any adequate reason as on 23/06/2016.
Without providing reason in mail at that time i had advance payment of rs 1328/-.

By continuning follow up of from 23/06/2016 to 12/07/2016 they are unable to retrive my services a breif of all mail communication along with timming is narrated below.

23/06/2016 @ 5:31 pm by mail datasupport & cloudsupport
24/06/2016 @ 2:42 pm by mail deepak. [protected]@airtel.com; shailesh2. [protected]@airtel.com
25/06/2016 @ 9:58 pm by mail deepak. [protected]@airtel.com; shailesh2. [protected]@airtel.com
25/06/2016 @ 10:09 pm by mail deepak. [protected]@airtel.com;
25/06/2016 @ 11:25 am by mail [protected]@airtel.com
27/06/2016 @ 11:11 am by mail enterprise. [protected]@airtel.com
27/06/2016 @ 12:43 pm by mail deepak. [protected]@airtel.com (Finally i told him to refund my money)
13/07/2016 @ 4:36 pm by mail deepak. [protected]@airtel.com, enterprise. [protected]@airtel.com, [protected]@airtel.com, rajendra. [protected]@airtel.com, rupendra. [protected]@airtel.com, shailesh2. [protected]@airtel.com, asha. [protected]@airtel.com, [protected]@airtel, com, [protected]@airtel.com (I warn all airtel team for stict court action for not refunding my outstandng amount and continuing billing without providing any services.

Than i told them to discountiune my services and ask them for refund as on 13/07/2016.

Despite of providing any reply and services they are continuosuly charing me for the services that have not been provided by them.

Sir i have all trail record of mails & communication.

I have rechraged the mobile pre-paid no.89711***** online on[protected] for Rs.149. I received confirmation mail also. The transaction ID is[protected] . the recharged amount is not reflecting the balance

[protected]@yahoo.co.in
On 17th i recharged for my airtel number. I didn't get any benefit but money got debited from my account. I did followup so many times with airtel and they told they will refund by 28th march. I spoke to karthik (Customer care supervisor) on 2nd april and he told by monday they will travel it and till now no updates. They don't even reply to emails. Fake advertisement s to go fool innocent customers. They don't even a courtesy to reply to customer emails. Cheap airtel and shameless complany or service provider i have ever seen.

Dear sir/madam,
I have made a shifting request on 23 december for my broadband no.[protected] on 6th of jan they have finally told me that they are not able to shift my connection & i have told him to cancel my connection they have taken my request & said me that there will be no bill generation & on 3rd of feb i ahve get a bill of 335 rs & i have make a complaint for waiver but they dnt give me waiver & on 3rd of march i have again get a bill of 667 rs again i have made a complaint for 667 rs but they have not give me a waiver. On 12th of march i have get a waiver of 300 rs & again i have make a complaint to get me the waiver of remaining amount of 367 rs waiver. But they have told me that they will give me the waiver in the next bill. But they refuse me regarding the waiver. On 21st feb i have got a call from airtel & they have told me that they will be able to shift my airtel broadband & commited that there will be no shifting cost as well as they committed me to give one month rental free till 20 march. But today i got my bill & i dnt get any waiver from airtel & got a bill of 1011 rs..in my opinion airtel company is biggest fraud they commited will never been full filled & they are generating the bill of the services which we are not using.

Dear Sir, I have been charged for activations of services like VIDEOPINDW, SUPERSTORE, NEXGTV & others when I never asked for. The same is being continued from 1st april till this morning when I am not asking at all neither I have time to use all this. You are requested to make refund of all this within 24 hrs. Otherwise I am going to PORT this number to another operator like Idea or Vodafone. Regards Anil Shiwankar

I activated hellotune pack for 1 year at January 15th 2017 this year for next year January 14th 2018 date. but my hello tune not playing airtel was saying fraud i want my hello tune pack or give my amount refund as on possible time thats it
I have already more times complaint about this to customer care executives but thay not response given please solve my problem

Thanking

Hello
I recharged my mobile [protected] for Rs.110/- full talk time - on 3rd April'17
trans id is [protected]... i received SMS saying rechaged for Rs 110/-...but actually it is not recharged
i am unable to make calls ...pl look into this ...

My prepaid mobile no is [protected]
I have been recharging this mobile two months once . it is successfully recharging. Why the network and signal not available.whether it is deactivated. I sent a mail to [protected]@airtel.in, [protected]@airtel.com I am not getting any response or acknowledgement. Whom to contact for this, I am reachable thru +[protected] Could you please activate this mobile no

Counnot activate succes