Airtel Complaints & Reviews

I complained about technical fraud happened with me. I got airtel home wifi by paying advance rental in feb 2017. I used it only for 24 hours for working on my online software and
I got a message warning about my 50 percent data is used. When i work from office i never found consuming 15 gb data within 24 hours.
After compalining here i just got a 2-3 calls from customer care as a formality as they think a well spoken english lady/man will convert my mind and i will forget. I want to know where have my 15gb data used in 24 hours and how is it possible when i work on same software at office.
Highly disappointed with airtel.

Fixed line no : [protected], account no : [protected], i would like to disconnect my airtel broadband device from now based on immediate action till further notice. Since i am experiencing pathetic internet connection now a days, its really very tough to handle this situation. Not able to do anything using this facility. Earlier also have gone through poor bandwidth and no connectivity for long 4-5 days. Its really gonna hectic job to raise complaint every time to fix it up. As a result, i have decided not to proceed further with airtel broadband service. Note that, i will be paying my outstanding amount of last month and not going to pay any further amount. Please do the needful in order to terminate this internet connection on urgent basis.

Rs. 349 is not credited in my airtel mobile account

Hi,

Day before yesterday i recharged my mbl 349/- pack.
but it only activated internet service.
still not activated STD& ROAMING calls service.
i tried to cal customer care several time but not connecting the call to customer care also.

very worst service of Bharathi airtel.

my mob no:+91-[protected].

Whenever i complete process of jackpot offer provided in your my airtel app i never get internet credit once i recharge with Rs.348 and its more than Rs. 225 but i did not get 1 GB net credit and then i download and listen 20 songs on WYNK app. but still i did not get 700mb data credit on my account.
I request you to solve this issue and credit respective aforesaid net data on my account soon so that i can continue enjoy your services.
And on your official website your company is giving solutions or guidance for the listed problems only!! What if someone else had any unlisted problem and wants to raise query and complaint ?
On your company website their is no options for submit query or compaint please take a look and resolve it soon.

Hi,
My mobile#[protected] (Post paid)
Applied for international roaming (USA) with 10 days of package Rs. 2999 from 14th Jan 2017 and the same was paid in Feb month bill (5694.04).
When I applied for this 10 day package in Dr. A S RAO NAGAR HYD it was never told by anyone that it gets auto renewed if we don't deactivate it.
I have returned USA on 27th Jan itself and never used. But still Mar month bill shows Rs.2999 and when I call back to customer care they say that customers have to deactivate it after coming back.

Today I have requested for cancellation of 3 numbers attached in Family package along with my fixed line number.

This is my second worst experience with Airtel.
And Hope someone will address to all such customer concerns.

Regards,
Chandrakanth Dev

Mobile number : [protected]
The cellphone brand and model used : Moto Z Play
The display on the cellphone when the message was sent : Error 50
The network logged on to : Airtel
The message center number set up in the cellphone : [protected]

Please solve the problem!.

I am in trouble.

Regards,

Thanking you,

shamsundar.

I am Tomy Abraham. My customer ID is [protected]-001. The present registered phone number is [protected]. I would like to change the registered phone number to [protected]. We have already recharged for Rs.2252 on 9th March 2017;Connections:1. Kindly recharge it immediately otherwise refund the amount.

Our Digital TV Customer ID is [protected]. For last 6 days there has been no signal. We have contacted customer care and they are saying that there will ne signal problems from 5th to 21st March due position of sun and many customers are facing such problem as if we are taking free service. And the funniest part is that Airtel is asking money for a visit to check there own problem. Are you going to refund the subscription amount from 5th to 21st March ? This is kind of a shady way of ditching customers. I will raise this isaue with west bengal consumer forum, central

I have changed the air tel network plan. Post plan change my router is not working and i gave the complaint (Ref. No :[protected].

But they closed the ticket on march 12th day 2017 and airtel charging 1000 rs rupees.

Dear sir
Im interested mobile tower at villages model villages post office naharlagun dist papum pare state arunachal Pradesh
My contact no. [protected]
Name techi tania

I have paid 17136 instead of Rs.171.36 against mobile no.[protected] .Therefore excessAmt. Rs.16964.64 please kindly Refund earliest.

Airtel no- [protected], I am recharge with 91 rs. on 12.03.2017 ( 12.13pm) 1 gb data and 5 days validity and as per airtel policy if consumer recharge within validity period then his or her previous balance are carry forward but now as per airtel denied for carry forward previous balance, ref -CBNRD[protected] AND NOW READY TO PORT NO -AR173676

Sir my no is [protected] i got advance balance and credited and debited on the same day why you were given the this type of foolishness. i recharge 40 rs on 12 Mar 2017 and the same also debited certainly

Airtel has done false billing of 83k for mere 90mb of data usage which again is false as i naver used data services.Now they are blackmailing me and my family. pls help me out.

i got this false sms

26-DEC-2016 04:08:39:

The Following IR SMS has been sent to the customer no:-[protected] and message is -- Usage alert: As per the last update, approx. international roaming usage on your airtel mobile [protected] is Rs 19243. Usage Breakup: Voice-Rs. 1725, Data-Rs. 17518.

after that i send sms soon to stop any data service or any leak to avoid any futher problem so they didnt do anything and send me back sms

26-DEC-2016 05:48:37:

The Following IR SMS has been sent to the customer no:-[protected] and message is -- Usage alert: As per the last update, approx. international roaming usage on your airtel mobile [protected] is Rs 63486. Usage Breakup: Voice-Rs. 2600, Data-Rs. 60886.

While we make every attempt to intimate you on your usage details from time to time, we are dependent on the international operator to provide data usage details. As and when we receive these details, alerts are sent to your number accordingly.

pls help me out

shruti sharma

My cell no.Is [protected].
An amount of rs.140/- debited to my credit card account-sbicard elite no.[protected] prasanna kumar desu
on 08.02.2017 and 18.02.2017 but only rs.140/- credited to airtel
recharge.

Please verify and make good of rs.140/- by credit of cell no.
[protected] under advice to me.

Prasanna kumar desu.
E-mail:dp.[protected]@sbi./co.In

Hi,

Ref: SR # 79186434 Dated 21st Feb 2017 Midnight of 22nd Feb 2017

This is to inform you that, the above Service Request was raised about 20 days back and still not resolved. Worst part is that no one is responding to the ticket. I have called multiple times asking for the update but every time I got FALSE promises from the person on call. I have fed up with Airtel services and decided to quit from Airtel. I have 4 Airtel Connections and cancelling all of them. I got so frustrated that I was unable to work on important activities from Home and Airtel made me to travel office about 40 kms away from home. Not only that, I was unable to attend important meetings. This is not the service I was expecting from AIRTEL. I would like to say nothing but Sorry. Attached the screenshot of the complaint number which was kept on rescheduling till 1st of March without my consent as mentioned in the message and since then no response. I expected Airtel to wave off the charges from 21stFeb, Midnight of 22nd Feb). I had lost money from my mobile as well since the broadband was not working and used my 4G connection for very urgent activities. I have this issue ever since the v-fiber connection was made in January 2017, I paid 1000 bucks for the Modem, and i made several complaints and all were closed, engineer who came here also miguided me saying faulty Telephone Set and I paid 1000 Buck again for new telephone but the problem is still persists.

Regards,
Ganesh

My number [protected] my name badal Kumar Das this correct change it

Airtel is carrying out a fraud and looting me. I have subscribed to 345 plan, which gives me 1gb 3g daily data limit. Last night i updated my handset (400mb update) anf after the update it showed a usage of 900 mb in my airtel account. On every usage such things happen. The usage are shown double, i downloaded a game of 100 mb it showed a usage of 250 mb? Airtel should be banned in the country

Hi,

I am using Airtel since 2011 and I requested for porting to Tata Docomo prepaid connection, The customer care executive argued too much and delayed the process. And then I could not complete porting because there was some Rs 200 was added to my bill in December. After that I tried to followup with Customer care either to de-active my phone and or at the minimum my change plan to prepaid. But customer care executive gave vague answers and asked me to submit application in person even though I said I am in USA. The email mentioned by executive got bounced. So far Airtel looted me for 4 months (or Rs 2000+), This is worst ever response I am seeing.
Consider this as my authorization to cancel my connections and please cancel my connections immediately and deactivate my sim card.
My numbers are [protected] and [protected].

Medha and Mandar Bhingarkar