Airtel Complaints & Reviews

Whenever i complete process of jackpot offer provided in your my airtel app i never get internet credit once i recharge with Rs.348 and its more than Rs. 225 but i did not get 1 GB net credit and then i download and listen 20 songs on WYNK app. but still i did not get 700mb data credit on my account.
I request you to solve this issue and credit respective aforesaid net data on my account soon so that i can continue enjoy your services.
And on your official website your company is giving solutions or guidance for the listed problems only!! What if someone else had any unlisted problem and wants to raise query and complaint ?
On your company website their is no options for submit query or compaint please take a look and resolve it soon.

Hi,
My mobile#[protected] (Post paid)
Applied for international roaming (USA) with 10 days of package Rs. 2999 from 14th Jan 2017 and the same was paid in Feb month bill (5694.04).
When I applied for this 10 day package in Dr. A S RAO NAGAR HYD it was never told by anyone that it gets auto renewed if we don't deactivate it.
I have returned USA on 27th Jan itself and never used. But still Mar month bill shows Rs.2999 and when I call back to customer care they say that customers have to deactivate it after coming back.

Today I have requested for cancellation of 3 numbers attached in Family package along with my fixed line number.

This is my second worst experience with Airtel.
And Hope someone will address to all such customer concerns.

Regards,
Chandrakanth Dev

Mobile number : [protected]
The cellphone brand and model used : Moto Z Play
The display on the cellphone when the message was sent : Error 50
The network logged on to : Airtel
The message center number set up in the cellphone : [protected]

Please solve the problem!.

I am in trouble.

Regards,

Thanking you,

shamsundar.

I am Tomy Abraham. My customer ID is [protected]-001. The present registered phone number is [protected]. I would like to change the registered phone number to [protected]. We have already recharged for Rs.2252 on 9th March 2017;Connections:1. Kindly recharge it immediately otherwise refund the amount.

Our Digital TV Customer ID is [protected]. For last 6 days there has been no signal. We have contacted customer care and they are saying that there will ne signal problems from 5th to 21st March due position of sun and many customers are facing such problem as if we are taking free service. And the funniest part is that Airtel is asking money for a visit to check there own problem. Are you going to refund the subscription amount from 5th to 21st March ? This is kind of a shady way of ditching customers. I will raise this isaue with west bengal consumer forum, central

I have changed the air tel network plan. Post plan change my router is not working and i gave the complaint (Ref. No :[protected].

But they closed the ticket on march 12th day 2017 and airtel charging 1000 rs rupees.

Dear sir
Im interested mobile tower at villages model villages post office naharlagun dist papum pare state arunachal Pradesh
My contact no. [protected]
Name techi tania

I have paid 17136 instead of Rs.171.36 against mobile no.[protected] .Therefore excessAmt. Rs.16964.64 please kindly Refund earliest.

Airtel no- [protected], I am recharge with 91 rs. on 12.03.2017 ( 12.13pm) 1 gb data and 5 days validity and as per airtel policy if consumer recharge within validity period then his or her previous balance are carry forward but now as per airtel denied for carry forward previous balance, ref -CBNRD[protected] AND NOW READY TO PORT NO -AR173676

Sir my no is [protected] i got advance balance and credited and debited on the same day why you were given the this type of foolishness. i recharge 40 rs on 12 Mar 2017 and the same also debited certainly

Airtel has done false billing of 83k for mere 90mb of data usage which again is false as i naver used data services.Now they are blackmailing me and my family. pls help me out.

i got this false sms

26-DEC-2016 04:08:39:

The Following IR SMS has been sent to the customer no:-[protected] and message is -- Usage alert: As per the last update, approx. international roaming usage on your airtel mobile [protected] is Rs 19243. Usage Breakup: Voice-Rs. 1725, Data-Rs. 17518.

after that i send sms soon to stop any data service or any leak to avoid any futher problem so they didnt do anything and send me back sms

26-DEC-2016 05:48:37:

The Following IR SMS has been sent to the customer no:-[protected] and message is -- Usage alert: As per the last update, approx. international roaming usage on your airtel mobile [protected] is Rs 63486. Usage Breakup: Voice-Rs. 2600, Data-Rs. 60886.

While we make every attempt to intimate you on your usage details from time to time, we are dependent on the international operator to provide data usage details. As and when we receive these details, alerts are sent to your number accordingly.

pls help me out

shruti sharma

My cell no.Is [protected].
An amount of rs.140/- debited to my credit card account-sbicard elite no.[protected] prasanna kumar desu
on 08.02.2017 and 18.02.2017 but only rs.140/- credited to airtel
recharge.

Please verify and make good of rs.140/- by credit of cell no.
[protected] under advice to me.

Prasanna kumar desu.
E-mail:dp.[protected]@sbi./co.In

Hi,

Ref: SR # 79186434 Dated 21st Feb 2017 Midnight of 22nd Feb 2017

This is to inform you that, the above Service Request was raised about 20 days back and still not resolved. Worst part is that no one is responding to the ticket. I have called multiple times asking for the update but every time I got FALSE promises from the person on call. I have fed up with Airtel services and decided to quit from Airtel. I have 4 Airtel Connections and cancelling all of them. I got so frustrated that I was unable to work on important activities from Home and Airtel made me to travel office about 40 kms away from home. Not only that, I was unable to attend important meetings. This is not the service I was expecting from AIRTEL. I would like to say nothing but Sorry. Attached the screenshot of the complaint number which was kept on rescheduling till 1st of March without my consent as mentioned in the message and since then no response. I expected Airtel to wave off the charges from 21stFeb, Midnight of 22nd Feb). I had lost money from my mobile as well since the broadband was not working and used my 4G connection for very urgent activities. I have this issue ever since the v-fiber connection was made in January 2017, I paid 1000 bucks for the Modem, and i made several complaints and all were closed, engineer who came here also miguided me saying faulty Telephone Set and I paid 1000 Buck again for new telephone but the problem is still persists.

Regards,
Ganesh

My number [protected] my name badal Kumar Das this correct change it

Airtel is carrying out a fraud and looting me. I have subscribed to 345 plan, which gives me 1gb 3g daily data limit. Last night i updated my handset (400mb update) anf after the update it showed a usage of 900 mb in my airtel account. On every usage such things happen. The usage are shown double, i downloaded a game of 100 mb it showed a usage of 250 mb? Airtel should be banned in the country...

Hi,

I am using Airtel since 2011 and I requested for porting to Tata Docomo prepaid connection, The customer care executive argued too much and delayed the process. And then I could not complete porting because there was some Rs 200 was added to my bill in December. After that I tried to followup with Customer care either to de-active my phone and or at the minimum my change plan to prepaid. But customer care executive gave vague answers and asked me to submit application in person even though I said I am in USA. The email mentioned by executive got bounced. So far Airtel looted me for 4 months (or Rs 2000+), This is worst ever response I am seeing.
Consider this as my authorization to cancel my connections and please cancel my connections immediately and deactivate my sim card.
My numbers are [protected] and [protected].

Medha and Mandar Bhingarkar

Hi,
This is Piyush Ranjan. Mobile [protected]. I newly port my number to Airtel. I got nice offers from Airtel so I port into it. But today around 4:20AM I got a SMS from Airtel

GAMES HUB service has been [protected]@Rs35.0 for 7days. Txn ID N[protected], 12Mar17 04:14. Service will be renewed after validity expiry. To deactivate, Call or SMS STOP to 155223.For more services, call 56789 or click HTTP://56789.airtel.in

I called Airtel customer care same time. Exicutive told me that you are playing some game and clock on advertisement. But time of activation given by executive that time I was sleeping.
2nd thing my mobile was on WiFi data connection.it was not on mobile data.
And how Airtel can pay against me for anything and charge me in my bill. I have not taken any wallet service from Airtel. It was so frustrating that I can't explain. TRI should thing about it.
I have requested customer care to terminate my connection for both mobile and broadband. I don't want this BS service. I will loss my this old number which I seriously don't want. But I can't go with this type o[censored]nprofessional thing.

Thanks,
-Piyush

Sir mujhe aapke costumer care ke taraf se galat jaankari di gye uske baad meri puri baat v nhi hua or usne mera call kaat diye or koi solutionv nhi kiye

I have ported the mobile number([protected]) from Vodafone prepaid to Airtel prepaid today(11-Mar-2017) and I went to Airtel store at Mehdipatnam they have given the new SIM and charged 100 rupees. I asked him about the charges they said these are porting charges . I later known that its free of cost they are providing the new sim and MNP. Please take proper action on this and how can the customer know what are charges they should pay and receipts are not providing.

Airtel Store Address:
D.NO.12-2-790/G/3 RETI BOWLI NEAR KINGS FURNITUREMEHDIPATNAM MAIN ROAD

Thanks,
Arun

Kitni bar complent kar chuka hu 1/2 din chalta h fir 2g pe hi aajata h jabki 3g recharj kara rkha h airtel stor pe jate h to unhone kha ki sim dusri le lo 50rs leliye sim dusri leli par problm same hi h bani hui 14 feb se lagaatar dikat aarhi h plz my problam urjent li solv kar do my no [protected] distt saharnpur stat up pin cod 247001