Airtel Complaints & Reviews

I have received call from Airtel Customer care about new internet plan. In that i have to pay only Rs.100 for 1.5gb 3g/4g data instead of Rs.225 for 2gb 3g data. Now i received bill having both plans activated though i have said to cancel 225 Rs plan. Total plan activated is of Rs. 325. I have confirmed it 3 time on call though i m cheated by Airtel. Do give me solution for this problem or deactivate all active plans from my number. Reliance 4g is better to use.
Mo. No: [protected]
Email: parth.[protected]@yahoo.com

Sir,
I am Pratap chakraborty from Kolkata(Tangra). Am provide more than Rs..200000 sales per month for airtel. But some reasons I will leave airtel retailership. The reasons is 1) I've more than 200 pco connection in kolkata.But the unfortunate think is any pco recharge are not available in kolkata. Infact recently 1010, 1870, 1001, 331 pco recharge are stopped.
2) some airtel pco no. that have many balance but talktime validity was expired. thats why the customer could not use the balance. I already informed the distributer, T.M, & ZSM of airtel but they are not respond my complain because those no. are pco no.
My humble request to you that if you solve the problems then I am again continue the airtel retailership.
Name : Pratap Chakraborty
Store Name : hello Communication
Contact No. : [protected]
Lapu No : [protected]
E-mail : [protected]@gmail.com

Hi, airtel disconnected by number, [protected] which was in use for more than 15 months on 25 Feb 17. On comtacting the customer care, the executive intimated me that the service will be resumed on submission of identity and address proof documents. I have submitted the all requisite documwnts to airtel service outlet in gajuwaka, Visakhapatnam on 03 Mar 17. The outlet staff has provided me a new SIM at the cost of Rs 25/-and asked me to wait 48hours for activation of SIM with my original number. On 04 Mar 17, I have received a confirmation message from airtel that the service will be resumed in next 24 hours. However, the service was not resumed even after 24 hours. On cotacting the customer care again, the executive has convinced me that sometimes it could take 72hours for activation of number and directed me wait till 07 mar 17. I had to call the customer care service again as the service has not resumed even after 07 Mar 17. This is the executI've has informed me that the number is activated but if I am not getting the signal then it must be the problem with the SIM card and asked me to visit the service outlet where I took the SIM card on submission of requisite documents. Even, The executive denied to rregister the complaint. Left with no option, I visted the service outlet again on08 Mar 17 resolve the issue, but to my surprise the service staff at the outlet was clueless about my non activation of my number and told me that they have sent the details to techniCal staff and promised me that the problem will be resloved in next 24 hours. And the same has not happened till now.

I have no option but writing this complaint to resume my connection as I am tired of visiting service outlets and calling customer care services.

It is harassment for existing customers...

Srikanth Nalla
Visakhapatnam
[protected]
[protected]@gmail.com

Hello this is Pooja, my number [protected] is on Mr vivek Kumar Singh, who is one of my family member .

My complaint is, I got a message from you people at 12.35 for my offers, there I saw a offer of Rs 348 in which I was getting UL calls + 28 GB, 28 days, I got the same offer recharged at 12.53 pm .

After that I only got 1GB data, I called your executive at 1.15 for inquiring for same, she infirmed me that I will get 300 min per day and 1200 min for a week, and 1GB data daily 500 mb day data and 500 mb night data .

That day I called four times to your executive, every time they told me same thing, but today on 10th march when I didn't got the promised Data, I called on your customer care number, I atfirst talked to some executive they are telling me that I was not entitled for same offer, as you have given me that offer on 7th march .I m too frustrated abd feeling like cheated, please do the needful .

I will be thankful if you will reply and help me

Airtel retailer gave me a Postpaid Sim and at that time he told me that the sim is Prepaid after 20 days later i got a call for a Bill payment. when i see my bill there was only 17rs where i used for call rest is my plan. I just wan to complaint that i need prepaid sim and i dont want to pay my whole bill. I will only pay my used call charges. also i don't want to go airtel store because this is not my fault.

I had raised a Complaint Regarding Bill Payment on 8 March 2017 2:08 PM.

Got reply As

consumercomplaints.in
8 Mar at 2:08 PM

To

[protected]@yahoo.com

Message body
Greetings. Your complaint has been forwarded to Bharti Airtel Ltd. customer service. You should receive a reply from the company representatives within several days. Please login to your account to view and update the status of your complaint. To view your complaint on www.ConsumerComplaints.in click here: https://www.consumercomplaints.in/airtel-b100013?frommail=[protected] We sincerely hope your issue will be resolved as soon as possible!

Kind regards,
ConsumerComplaints.in Team

Later I had received a call claiming that he was one Service provider he has taken all my Debit card details and made transaction into his account of
around 50, 000. He has blocked my sim also. May I know why all the information is leaked or to whom does the complaints being receive. Is there any separate Team for this. I have given a police complaint on this. Please take action on this.

Got this device on 22nd Feb 2017. On 25th feb 2017 device sitched on for first time and message in next 2 min 50% usage completed. switch off the divice and wait for customer care. Absolutely no help. Then wanted to check if there was modification done post call. Swithed on and pooff remaing 2Gb completly and device turns stone with blinking lights

I'm Not receiving any SMS in my number. even airtel configuration msg. My no. is [protected].

Sir
Myself sandeep customer of Airtel since 7 years, i was irritated by your customer services this is 4th time i was complaining regarding signal problem
Please ensure not to repeat it again if this happen i was planning to change to other network
Thanking You

Hello sir/mam
I have purchased a prepaid sim card of airtel.4 years back. I have kept my sim card in one small packet while marketing it has lost some where.I have lost my sim its number is [protected]..please deactive my sim immediatly.So that noone can missuse this sim.
.thank you

Hi,

Trans id : [protected]

Mob no : [protected]

email id : [protected]@gmail.com

I have already raised several complaints regarding the data breach . My bills and details o[censored]sage are being sent to somebody else.
From past 3 months i'm asking to send only to me . while in app still i can see somebody else mail id. I would not pay the bill until this is resolved. else please get paid by whom you providing my bills and details. and though i have been making so many complaints regarding same, i have even visited near by airtel customer center (Kamakya, Banashankri ) i see that the customer care executive said this is was the first time they have the complaint registered so far. this is hilarious! Airtel if you cant maintain the security of bills. how can they handle banking ? very distressed with the service and behaviour.

PFA, have attached the Screenshot from my mobile, where in after trying to change the email id . im unable to do so. even after complaint registration its same.

Hello,

I have already registered a complaint on airtel website. My request Reference
No. is PR[protected].

My complaint is below.

"I am getting Rs.347 plan Unlimited Local+STD calls+28GB data, 28 days(Data Limit: 1GB/day) Recharge before 31-Mar-17 & get offer for 1year(T&C) in special offer for you section in Maharastra, India. So I have recharged this plan from airtel site.But I got only 2.5gb 3G.What can I do? M.No-[protected]."

In airtel's track your request section, in resolution, I got bellow message.

"Dear Mayur Patel,
This is in reference to your complaint regarding non-receipt of recharge benefit for your airtel mobile number [protected].
At the outset, we regret the inconvenience caused.
I would like to inform you that your concern has been registered with reference number CBNRD[protected] and the same would be resolved by 10-Mar-2017 09:17 AM.
We request your cooperation. Thanks for reaching out to us. Delighted to assist you."

And today it is 11:16 and still my issue is not resolved.

Thank you,
Mayur Patel

I was satisfied with airtel services but opinion has been changed know. My bill has suddenly jumped to Rs. 1215/- which is not convincing. Use of Internet is surprisingly high. I am alone user of mobile and having Jio & MTS for use.
I have strong doubt on your metering. I will not be depositing bill till the bill settled to my satisfaction.
Regards.
A K SAXENA
Mobile No. [protected]
12-A Kipps Enclave
Shastri Nagar
P.O Izzatnagar
BAREILLY - 243122 (U.P)

Sir, Airtel employees have changed my sim for upgradation on 02/03/2017. The sim no.is[protected] is not activated till now. My Phone No.[protected] is from Andaman & Nicobar and from the last 8 months I am working in Siliguri and the Airtel office has activated the same in Siliguri with same number. Now I am facing very difficult for my day to day work without activation of my Airtel No.[protected]. Kindly activate the sim immediately.My contact Number is [protected].Regards

Facing problems with connectivity invomming and outgoing both..number shows busy fr incoming calls, and calls get dropped fr outgoing calls..facing problems from past 3 months..

Kindly help me to change my mpin . I forgot both date of birth and mpin.

I still have 13.9GB data left in my account. But the speed is so slow. If i recharge again then the speed increases.. **** you airtel. My data pack is about to expire you **** cheaters. Deceiving customers in the name of Jio competition. I have activated Samsung Galaxy j7 15GB offer and recharged with Rs.259 that is 1GB. And i have received another 14GB. I have used 1GB data and now 13.9 GB os left in my account and i can't even use it to browse the web. I have to do another recharge to be able to use the internet. What is the use of having 13.9GB in my account if i can't use it? Airtel you ****in cheaters. I will not use you anymore. I will port to Jio. You ****.

Sir/mam
Mane aaj se karib 10 din pahle aircel to airtel MNP karwai thi mob no [protected]. Or 5/3/17 ko MNP ho gayi thi par tab se le kar aaj tak na to koi FRC hui h or na hi koi recharg.kai baar airtel cust care par complaint Karl chuka hu.or jis se karwai thi us ne bhi cust care me kai baar complaint kar did h.comp.no [protected] h. India ki sab she badi telecom company ka ye haal h.socha kuch tha hua kuch. Sir AAP SE NIVEDEN H KI MERA NO VAPIS AIRCEL ME KAR DO. ME LAST 5 DINO SE PRESHAN HU.I AM A GOVT EMPLOYE. I HATE AIRTEL. Altrnat no [protected]

Rs 1700 charged for Feb month mobile no [protected]. Uncalled pop up bill to be reduced. Customer care saying it is not possible to reduce.

I have an airtel money a.c. with u bearing the mobile number [protected].

I forgotten my credentials and try to generate my pin for several tyms..

I did many wrong attempts so its get blocked. Now I am unable to unblock it neither through app nor customers service no 400.

Kindly guide me to unblock .. almost 10000 stucked in my account