Airtel Complaints & Reviews

I don't know what to do if the richarge is not valid for any no how can that amount company is process and when am asking costumer sport thy telling me it's not for your no that is for other state
I have lost Rd.148

Who will give my cash company or what I am not getting idea

If company Cant handle this situation just get lost and shut the company

Bloody B ...

I am airtel user in 10 years above first time many problem my location calling not good long beeping wait after calling totel airtel customers problem in my location 1 months above call us customer care not resolve this problems plese check this tower in my location and resolve it another way other priped services choice this all customers in my area my location pin code no 444707 at Shirkhed tq. Morshi dist.Amravati (Maharashtra)

My customer id is [protected]. Last November we modified our channel packs to a different one offered by Airtel. The dealer informed us that the other packs were removed and the one we selected has been activated.
Later on when I topped up the account I found that we were still being charged for the other packs even though we were not getting the service in our TV for those channels. We called up the customer service. They informed us that there was a GLITCH in THEIR SYSTEM and that they will promptly cancel it and refund the amount - which was not fully repaid as well.
After a week, we came to know the packs are still not cancelled. We called customer care again today and were abused by them. They told us WE need to schedule the correct date and call them on that day for the refund after 30 days post this call and they would not bother about this. This is how systematically this company is looting the consumers.

Disgusted and appalled by the service of Airtel and their customer care representative, fake ads promising fake service.

Hello Airtel,

This is Anaveer Kunnur from Kalaburagi of Karnataka State i am using your network since last 4 years i am happy for your network it is good but now some days i am getting some troubles from your network.when i sent some messages to my relatives it will not delivered so kindly resolve the problems as early as possible

thanking you
My mobile no-[protected]

Please Send me settlement bill for my relationship no. [protected] and Bill No.[protected].

the matter is going from too many days so please final it as soon as possible.

you airtel people do fake promises by your represntative and after they give us warning also.
So Please Send the settled bill it immediately at [protected]@lgcindia.com

Thanks
Anil Kumar
[protected]

My airtel sim number [protected] has been suddenly blocked yesterday without any information and it caused sserious obstruction in several banking matters. There is still valid data pack amount remaining with my current sim. Please let me know the reason?
Thank you
Priyadarshi Tiwari

I have lost my mobile phone which sim was airtel company and mobile no. is [protected]. Please lock this number for further unwanted problem
regards.
:Banka Singh

I would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for the last 3 months for my airtel prepaid no. [protected], on my email id mentioned above.

thanking you

regards

I have already complained last month but My Feb bill again wrong generated

Contact no is [protected] if Airtel not provided service timely will port service to other opertor because am not having sufficient time that every month i lordge complain then Airtel resolve the issue

My name is Raghunath. I am running an Airtel PCO, I was not able to do recharge last month so pco validity expire, but incoming is continue custumer care told me about 501, 602, 1190 recharge plans.when i recharge with these amt. it shows Bad voucher.so what should i do ? जितना जरूरी था उतनी जानकारी आप को दे दी मैंने अब और क्या add कर दूँ! आपने problem solve करनी है तो ठीक है न ही तो रहने दीजिए! मेरा 1300/-का नुकसान होना है तो फिर हो जाए

My current speed is 16mbps and i want to lower my speed to 4 mbps. kindly lower my speed.
Also pls send me the details of internet usage

A/C no [protected]
PH no [protected]

hope for your answers

Thank you

Hi,

I had placed a request for Airtel Broadband connection on 8th March, 2017 and I was told over the phone that initial installation charges would be 1000 rupees and free installation would happen if I paid for 3 months and about EMI option in payment. But I was not told that I would have to pay "notarisation charges'' to the executive who would come for document collection. Although it came as a surprise to me when your Airtel executive Abhishek (Mobile Number: [protected]) asked for an amount of INR 200 for notarisation, I paid the same without questioning. Surprisingly the counterpart of the form he gave me was stamped as "cash not accepted".

I feel Airtel should clearly mention about such extra money that they charge at the time of installation beforehand to avoid unnecessary confusion. I also request for a receipt for the same to be given to me. I also am using an Airtel Hotspot at present and for which I had submitted my documents but no 'NOTARISATION CHARGES' were taken from me then. I also have a postpaid connection of Airtel for which documents were collected but no notarisation charges were taken.

Since then I have received atleast 10 calls from airtel customer care whereby different people have been calling me and asking me the same question that whether I require a new broadband connection rather than informing me about when the installation would happen. "Why would I place a request and submit documents if I did not need a connection"?

Kindly note these kind of repeated confirmation calls without doing the actual installation is extremely disappointing. It is now making me reconsider my decision of being an 'AIRTEL CUSTOMER'. Hoping for a solution.It is extremely disappointing that Airtel tries to make some extra money by cheating their loyal customers.

Request Number: RTBLR7281142

This is to inform that I have lost my Mobile SIM Bearing mobile No [protected] while traveling from Kamala Nagar to Bhai Parmanand Colony on 13/9/2016. But I did not have any chance to Block the same. It is being used by someone living in Pitampura.
So Kindly Block the Number regarding and inform me to my No [protected].

I have lost my cell phone which is having a prepaid Airtel no ([protected]) ..
My name is CHANDAN SINGH s/o sh.LAXMAN..
ADDRESS... __ V.P.O. JANOULI TEH PALWAL
DISTT FARIDABAD (HR) 121102..
PLEASE BLOCK MY NO so that theif not able to make any kind of wrong a call.
I[censored] want any cooperation from me I will be very thankful to you my another Airtel prepaid no is [protected]. And email is chutiyapanti.[protected]@gmail.com..
THANK YOU

AIRTEL charging absurdly. I have sent a sms to 57575500 to know my pizza hut gift card balance and Airtel charged me 50 rupees just for a messgae. Such a cheating operator so desperate to make money. My mobile number using which i have sent msg is [protected]. Also i see it's not showing up in my last 5 transaction list to show you the proof. I would like to bring up such cheating cases for public to be aware of. Operators have taken us for granted. Show them what public can do. Complaint on them for any issue. Don't shpw chalta hai attitude. They should mend their ways of making money.

We have a fixed line & broadband plan from airtel which was working normal. According to the plan we should get unlimited local+STD mobile & landline calls but we were not able to make any STD landline calls. We lodged a complaint for the same and the customer care said they would resolve the issue in 24 hrs. Instead of resolving this they did something which disabled our complete outgoing calls. We again made a complaint for the new issue. It has been 20 days and still the issue has not been resolved. Every time we call we would get a new executive and a new supervisor who would tell us that it would resolve in 24 hrs but it has been 20 days and still they are trying to resolve. The problem is that they are still not able to figure out what is happening. I have asked for the zonal office no also but still nothing has been done. I have chosen this platform to get this issue resolved as soon as possible. This has been one of the worst experiences I had from service provider like airtel.

Hi,

I claimed the 'Airtel Broadband 2 Million surprise offer' and got a confirmation on 6th March. I spoke to your customer service representative on 8th March regarding that and changing my plan. Her name was Naomi. She confirmed the following with me.

1. 25GB was not possible, so she will activate 15GB extra twice.
2. Starting the next bill cycle, my plan will be changed to the following
a. I will get 50GB broadband data with Unlimited Calling for 999 per month (same plan given online)
b. the 25GB bonus data will be carried forward in my new plan
c. I will NOT be charged Rs. 1000 extra for new router.

Later that day, I got a notification that 50GB Smartbytes had been activated and I was charged Rs. 499 for it.

I spoke to another representative, she told me that she will deactivate the plan and the amount will not be charged. She gave me a req no :[protected]. She also confirmed my new plan and said

"Sir, router ka charge toh lagega hi"
"Mujhe call pe bola gaya tha ki nahi lagega"
"Toh phir nahi lagega", and she cut the call.

Today morning I spoke to another representative, Aparna. She cleared everything and said none of the above was registered, not the plan, not the complaint and the request number never starts with 289.

Now, I would like you to do 1 of these 2 things:
1. Give me exactly the plan that was promised by 'Naomi',
OR
2. Deactivate my account before my next bill cycle (26th March).

I gave you this huge explanation because this is not the first time your customer care has given false information so confidently. I was charged nearly Rs 3000 extra a few months back because of false claims by your representative. You can check the conversations we had and do the right thing.

Thank you,
Mayur

Plz i request u ki hamre area m network problem ho rhi h 5, 6 din se isee jldi solve kiya jaye nhi to hme koi na koi action lena hoga fr apke costumer h to thoda dhyan to dena chaiye na aap logo ko ki costumer ko problem ho rhi plz aaj he solve kare.

I have make a shifting of my landline on 23 december 2016 and on 6th of jan they finally told me about that they are not able to shift my connection then i tell him to shut down my connection. And they have told me that there would be no bill generation from 6th jan 2017.And they have send me the bill of Jan 2017 bill on 3rd march of 335 rupees and they are regularly sending me the bill on 3 rd march 2017 of 331 rupees and i am complaining but they are not responding and not giving me the waiver.These company is a biggest fraud.

Hi My name is subhash ivhave a number of your company last month but I faceing network issu (indoor) .I had call 198 and [protected]But there is every one shere different information some says that wait 24 -72 hours, some says that wait 90-120 days Last time on call mr. Vinay yadav He says there is not available he put my call on hold for 30 mints with comments that after 30 minits I am able to talk with any superviser but after 30 minits same I am sorry senior desk is not available please call after some time .I am facing issu last one months .if you can chak maximum call is drop by network issu why..???One of your agant JOYA said there is no responsibility you can change your network operater .Every one is shere different information Can you tell me who is responsible for that ???Who is complete my loss????I want meet your any person face to face on that matter .If you are not able to provide resuletion so please don't says that you have open network .Mobile number [protected], [protected], [protected]Close every number .RegardsSubhash lochib Call back [protected] any time