Airtel Complaints & Reviews

Hi,

I claimed the 'Airtel Broadband 2 Million surprise offer' and got a confirmation on 6th March. I spoke to your customer service representative on 8th March regarding that and changing my plan. Her name was Naomi. She confirmed the following with me.

1. 25GB was not possible, so she will activate 15GB extra twice.
2. Starting the next bill cycle, my plan will be changed to the following
a. I will get 50GB broadband data with Unlimited Calling for 999 per month (same plan given online)
b. the 25GB bonus data will be carried forward in my new plan
c. I will NOT be charged Rs. 1000 extra for new router.

Later that day, I got a notification that 50GB Smartbytes had been activated and I was charged Rs. 499 for it.

I spoke to another representative, she told me that she will deactivate the plan and the amount will not be charged. She gave me a req no :[protected]. She also confirmed my new plan and said

"Sir, router ka charge toh lagega hi"
"Mujhe call pe bola gaya tha ki nahi lagega"
"Toh phir nahi lagega", and she cut the call.

Today morning I spoke to another representative, Aparna. She cleared everything and said none of the above was registered, not the plan, not the complaint and the request number never starts with 289.

Now, I would like you to do 1 of these 2 things:
1. Give me exactly the plan that was promised by 'Naomi',
OR
2. Deactivate my account before my next bill cycle (26th March).

I gave you this huge explanation because this is not the first time your customer care has given false information so confidently. I was charged nearly Rs 3000 extra a few months back because of false claims by your representative. You can check the conversations we had and do the right thing.

Thank you,
Mayur

Plz i request u ki hamre area m network problem ho rhi h 5, 6 din se isee jldi solve kiya jaye nhi to hme koi na koi action lena hoga fr apke costumer h to thoda dhyan to dena chaiye na aap logo ko ki costumer ko problem ho rhi plz aaj he solve kare.

I have make a shifting of my landline on 23 december 2016 and on 6th of jan they finally told me about that they are not able to shift my connection then i tell him to shut down my connection. And they have told me that there would be no bill generation from 6th jan 2017.And they have send me the bill of Jan 2017 bill on 3rd march of 335 rupees and they are regularly sending me the bill on 3 rd march 2017 of 331 rupees and i am complaining but they are not responding and not giving me the waiver.These company is a biggest fraud.

Hi My name is subhash ivhave a number of your company last month but I faceing network issu (indoor) .I had call 198 and [protected]But there is every one shere different information some says that wait 24 -72 hours, some says that wait 90-120 days Last time on call mr. Vinay yadav He says there is not available he put my call on hold for 30 mints with comments that after 30 minits I am able to talk with any superviser but after 30 minits same I am sorry senior desk is not available please call after some time .I am facing issu last one months .if you can chak maximum call is drop by network issu why..???One of your agant JOYA said there is no responsibility you can change your network operater .Every one is shere different information Can you tell me who is responsible for that ???Who is complete my loss????I want meet your any person face to face on that matter .If you are not able to provide resuletion so please don't says that you have open network .Mobile number [protected], [protected], [protected]Close every number .RegardsSubhash lochib Call back [protected] any time

I am an airtel customer for last 4 months. And a high end user. I recharge for at least a 1000 rupees per month and the best plan in in internet i ever got is 91 rs 1 gb for 5 days and 148 rs 1 gb for 28 days. Seriously after all this recharges I have done . I tried calling almost all the numbers that you have given in your webpages and was unable to find a single option for speaking to your executive. This is highly unacceptable . I have never thought of changing over to any other provider.

Please take care of your loyal customers !!

Thank you.

Ajith Krishnan
mobile number : [protected]
Airtel Rajasthan

Such a waste and poor network, grab 10 ton 30 paisa daily in calls, complained many times, no action taken.daily deducting balance from me when i call, v can hear the voice but not communicate.custumor care told to change my sim, i changed it, then also same problem.airtel company is in loss i think, so they deducting my balance daily

I paid the service charge for my number. Airtel department didn't done the address verification, while making calls it is saying that i didn't paid the bill.
My receipt number:[protected], rrn:[protected].I want my number gets activated immediately.And also the customer service and communication is very bad and poor in mumbai.
I didn"t expected it....

Airtel sales people called me and they told its for three month free connection along with free wif5 router and instalation. After that they have collected my documents in Whatsapp then they have given me the connection. now they are calling me and forcing me to pay bill of every month and they are specking very bad language, now they are telling they are going to send legal notice. i need justice for this and they have done cheap trick to take connection by saying its free

I have upgraded my 2g postpaid sim to 4g postpaid sim as on 07.03.2017, they told after 2 hours the old sim will be deactivated, and new 4g sim will be activated, after receiving the SMS also I never connected with the 4g, yday @ 8pm, I have contact the customer care, he told to remove the sim for half an hour and insert sim may be resolved, but I am not got resolved.

I have seen the offer of Rs 549/- =" Unlimited calls+42 GB, 28 days (data limit 1.50 GB/day) recharge before 31st of march 2017 and get the offer for 12 months. T & C apply."and later confirm the same through dialing *121# my offers, when i have recharged, i got a different message where it mention that 3 GB on 4 G head set and 1 GB for others, this is just a way to make people fool.

i am not happy with that and want my money back.

Please look into the same on urgent basis.

Jyoti Baloni

I lost my mobile. kindly block my sim [protected]. your help is quite required for arresting the misuse of this number.

I Subhashish Chakraborty has made a recharge of amount rs 346 on my airtle number ([protected]) from my airtel app but still i am unable to make call
i want my money back to my Airtel bank account or just solve my issue.
my sim is from jamshedpur and right now my current loction is kolkata.
i want my money back or just make my number roaming free for 28 days both incoming and outgoing with available balance in my account with amount of rs 346 talktime.

Dear sir,

I am pabitra ghorai, my airtel mobile no is [protected],

Ir i want to swap my no and i went to nearest arc point in 6th march 2017, at 6.30 pm.

There tail me to sms $ i follow the instruction. They told tat is 4 hours.

But to day is three days my no is not working. No out going $ incoming in my no.

Again i went to the nearest arc point but no result.

I requested you please solve my number.

My alternate mobile no [protected].

Please contact me...

Address:

Vill : dhourjamua

Po: baita bazar

Ps: mohanpur

Dist: paschim medinipur

Pin no : 721420

I have forgot my date of birth please help me to find my date of birth which i have registered [protected] i forgot my date of birth please help me...this number i have register in airtel money there what date of birth given i forgot please help me i have call to 400 and [protected] they did not respond me i have forgot mpin what to do now ...because i have some money in my wallet i will lose all my money please help me

Sir,
I received the following message

Hurray! You have just earned FREE 5GB on recharge of 1GB. To claim the offer, install My Airtel App. Download by clicking on www.airtel.in/5/Perks

After receiving the offer i recharged my number with 1 gb pack but i did not get 5gb as promised

Kindly provide me with 5gb as promised
Thanking you
Ahmad mamoon karimi
Mob [protected]

I have recently purchased Airtel 4g hotspot and the person sent by Airtel told only postpaid services are available in hotspot and took 3860inr including 3 months data charge. However when I tried to contact Airtel to activate the number they were very unresponsive and irritating and took them more than 4 days to check whether it is a valid number. The person whoever sold the device form tele Tech services also was very bad with customer. If this is the case I will be happy to continue with jio network instead of illtreating customer service from Airtel! And my billing cycle is already on and will be charged for one month rate for 15 days use it seems. The worst service

Dear Airtel team-

you continue to repeat the same mistake with audacity, thinking there's nothing much a customer can about this.

For a billing amount of Rs. 1016.09, you are actually taking a payment of Rs. 1017 through internet banking, rounding off the billing value to a higher figure, and keeping 91 paise in your credit, for no reason. And you will happily come back to say that we will adjust in the next month billing... wonder why your billing system cannot adjust this round off at the time of billing itself to nearest Rupee... you continue to do this broadlight robbery and still expect customers to stay with you and be loyal??

And honestly, for my last month complaint, when the representative called, there was no resolution provided.. He only said he will look into this matter and take it up to higher level.

And let me tell you, if this time you are not taking any corrective action, be ready to face court orders, period.

AIRTEL - it is time for you all to get your accounts in place.

C Raj
[protected]

Call details

I Am Rahidmahammed Patel From Bharuch (Gujarat). I Want To Inform That Huge Network Problem In Our Saladara Village Which Is Be Located In Taluka-Vagara, District-Bharuch.So, I Am Requesting To You To Upgrade Your Network Or Installation A New Tower In My Village.All Network Service Providers companies Network Problem In Our Area.My village Has[protected] Population Facing Network Issue. I Am Kindly Request To You Please Install A Tower So My village People Can Use Easily Telecom Service.I Reqest This complaint Also to Other Service Provider No Telecom Tower In Our village If You Solve This It's very Very Great thing for Us..
Thank You In Advance
Please Do Fast As Soon As Possible

PATEL RAHIDMAHAMMED INAYAT
BHARUCH-GUJARAT
Mobbile-[protected]
E-MAIL- [protected]@gmail.com

Hi Team,

while adding money from axis bank to airtel money transaction got cancelled and amount got deducted from my account and its not got added amount to airtel money and its not reverted back to bank aswell.

Please look into this do needful.

Thanks in advance.

Thanks,
Madhan
[protected] my airtel number