Airtel Complaints & Reviews

I have a family plan and being charged extra consistently for 3 months now in spite of complaining every time. Say, i have 1000 free minutes and i use only 500 minutes out of it and then 200 minutes within CUG then ideally i should not get extra bill but you are charging me for 200 calls saying CUG charges. First month i noticed this i called 121 and your guy accepted the issue and reverted the amount, same happened next month as well. My only issue is that why do i need to call you every month to do when you have assured that this will not happen, but no action is taken from your side. I am frustrated and porting out to other network.

Mobile number - [protected]

I am user of [protected] is not above to send messages, messages sending failed

Dear
sir my phone no is [protected] is registered on27.2.2016 but not resold till date im very disappointed with your service kindly resolve

Respected,
I bought airtel postpaid connection from last month.

MY NUMBER IS : [protected]

my first bill also generated but i didnt got any extra free data in my account that in MNP OFFER.

i ALREADY SO MANY COMPLAINT TO HELPLINE NUMBER & ALSO VISIT YOUR AIRTEL STORE.
BUT NOT SATISFIED ANSWER FROM THEIR.

Please final date when my account update with data?
While I MNP my number Vodafone to Airtel That time your representative said that 3gb data in your plan & exxtra 4gb for MNP customer.
But i just got only 3gb data.

Please reply ASAP.

Otherwise I go to another network provider.

Thanks

Amit Bhavsar

My landline nr[protected]
Made many complaints.
Deputed my executive thrice. Letter hard copy not accepted"! I am suffering vwithout Internet connection! Quite frustrating experience! Can you provide solution at the earliest? My Mobile number[protected] sridhar Chennai

Sir/ madam,
I have made two recharges on my mobile no.[protected] through online SBI bank on 24/02/2017 but amount was debit from my SBI account no.[protected] but no recharge of amount is credit in my mobile.
Details are given as below:-
(1) Rs 91/- on 24/02/2017 bank reference no. is [protected]IGAAVVWRS5
(2) Rs 91/- on 24/02/2017 bank reference no. [protected]UH02828787.
Kindly refund the amount of Rs 182/- as soon as possible.

Resp. Concern,
I am using Airtel mobile No from last so many years. It was on 28th Feb, 2017 i received SMS from company stating my post paid plan has been upgraded from My Plan family New 399 - PB to My Plan Infinity 549. I was surprised to receive this SMS as i have requested for any type of change in my plan. So i called 121 and Miss. Sushmita talk to me. She told me that a person from company sales team named Mr. Vinay Puri called me and detailed me regarding this plan and then i requested him to do the need full. But on that day or before that also i have not received any call from Mr. Vinay Puri nor i made any request for the same. Then how come he can change my mobile post piad plan. I requested Miss. Sushmita to please reverse the changes and make it the previous one only. But she refused to do so as changing plan can be done only once in a month. So it can be possible only in next billing cycle. I requetsed her to file my complain for the same to which she again refused to do so. She said she has mentioned some notes in system and the issue will be resolved within 48 to 72 Hrs. but as today is 06th of March, 2017 nothing has been done in this respect. I also requested her to give contact detail of Mr. Vinay Puri which she again let down.

So atlast i was left with no other option to register my complain with you. I want you to:
1. Reverse my Billing Plan to the previous one (As mentioned above) from last 28th Feb, 2017. As i will not pay any increase in my bill due to this change.
2. I want you to take some very strict action against Mr. Vinay Puri for doing Fraud with me. I also request you to kindly inform me what action company has taken for this.
3. If as per your company record Mr. Vinay Puri called me on that date then provide me with all the evidence for that.

I request you to please take this as a very serious matter and do the need full as early as possible.

Thanking you
Anshul Gupta
Mob: [protected]

I was out of town from few months, and my whatsapp was registered on my airtel no. I was not using the number due to roming. So i was not able to use my number, Recently my whatsapp asked for verification then i came to know that number has been issued to someone else. So all my personal messages are being forwarded to your new customer....

On 1st Feb 2017 & 1st Jan 2017, I have recharged to Wrong number instead of min through Paytm. Please do the needful. I tried Calling Paytm and Airtel customer care but they are not able to resolve the issue./ Please help me here.

Wrong Number: [protected]
Correct Number: [protected]
1st Jan 2017 Amount: 550
1st Feb 2017 Amount: 550, 259

1) Paytm should provide an option to cancel the transaction within specific time duration like, within 24 Hrs.
2) Even if third parties are not able to backout the recharge amount, Atleast Airtel should have that option to deduct amount from wrong number and recharge to the correct one (Atleast the balance amount.)
Eg. If wrong number got 500 recharge and used 100 after complaint correct number should get atleast the balance 400.

My helotune not working but balance deducted please find the screen shot

Today 6march 2017, i did online recharge for dth no - [protected]
But amount not added in my account.

Below are details for amount deducted via hdfc bank to citrusairtel.
Kindly do the needful.
[protected]-citrusairtel
Reference no[protected]

Regards
Arvind gupta
[protected]

Dear Sir,

Our Organization Using Airtel CUG Plan but we are fashing network a Problem since two month in our location (Coral Clinical Systems Plot No.86, Sector-7, IIe Sidcul Pantnagar Rudrapur Uttrakhand.I Want to port all Number other Network .We should I do Please Help Me.

Airtel number coll diteil

Hi.. my name is Purushottam.
As I have ported from BSNL to Airtel post paid.
On 4th march, I started to use Airtel, Made televerification by called 59059.
But Incoming calls not activated. I approached Airtel outlet, they have given me new sim because of faulty sim has been given me.
Almost two days completed, many times called to customer care but I got helpless.
Still I am not receiving any incoming calls.
Very worst experience with airtel

Please change my registered email id. I lost my registered number.
old no.[protected]
new no.[protected]
customer id:[protected]

Hi, i have opted for MNP and it has been observed that name has been mentioned wrongly for my account. I have contacted airtel and raised a complaint. Airtel has replied me that I need to send documents for name correction. Initially I didn't accept for sending proof as mistake has happened from airtel' s end.
I have received a call from airtel appellate team and a person who calls me has promised to arrange a duplicate Bill with correct name but inorder to do so he requested me to send proof. Finally I got convinced and forwarded my proof. Later I have received a mail from the Same team stating that from the next Bill they will mention my name correctly and as per their company norms they will not provide me a Bill copy for current month with correct name.
They have cheated me by giving false commitments. I need justification and a Bill copy for FEB as I need to submit the Same to my employer.

Dear sir/Madam.

I have lost my Airtel sim [protected] today (on 05.03.2017) along with mobile, Hence please block my sim immediately for avoiding misuse of my number. please do the need full.

Recharge not recived online airtelsite mobile recharge mob [protected] amount 347

icici bank account number is[protected]

please refund my money

Greetings,
I had paid all my dues and surrendered the data number [protected] on Jan-16-2017 but am still getting message and calls for outstanding bill.
Kindly let me know whether my connection is active or deactivated.

Regards,
Amit Arora

Sir please help me out..., , ,

number i intended to recharge:[protected]
instead i recharged:[protected]

please help me in reversing the amount to correct number.