Airtel Complaints & Reviews

Mar 02, 2017

Updated by priyake I don't know on which number you tried to reach me. I am in U.K and I did give my U.K. number as the airtel number has been deactivated. I never received any call until today and that was because of the emails that I was sending to the customer care. If you were trying to reach me on the old number then that means that you haven't read my complaint at all. Anyways, there was nothing that the rep who called me could do to activate the number. The issue can't be resolved and there's nothing that you can do to resolve it

Feb 15, 2017

Updated by kinna shetty plz send the bill details to mail id

Feb 15, 2017

Updated by Samir Kazi Thanks for your prompt response. Kindly note that I am abroad. Kindly let me know by email or send test sms and I will update whether I received the sms.

Warm Regards,
Samir

Feb 15, 2017

Updated by sanjeev11c Edit:
1) The Airtel no. [protected] is prepaid.

2) I live out of Jharkhand. But the no. which was is to be blocked belongs to Jharkhand. My father lives in Jharkhand.
In such scenario I am told to contact the no. [protected]
I am trying on this no. using different networks but I am getting the same reply that the no. is invalid.
Hence I am helpless from here.

As the no. must be blocked asap to avoid any type of miss use, I request to block the same at the earliest.

Jun 02, 2016

Updated by Jagdip Vaishnav ----- Forwarded Message -----
From: Jagdip Vaishnav
To: "appellate.[protected]@in.airtel.com"
Sent: Wednesday, 1 June 2016 8:34 AM
Subject: Re:

Sir
This issue is simple to resolve.
How can i use mobile with airtel refill in US, hence remains unused
I am shocked to hear, you want to discontinue services .

Jagdip H vaishnav
Senior citizen
[protected][protected][protected][protected][protected]--------

From: "appellate.[protected]@in.airtel.com"
To: [protected]@yahoo.co.in
Sent: Wednesday, 1 June 2016 4:24 AM
Subject: Re:

Dear Jagdip H Vaishnav,


This is with reference to your email regarding service related issue for your airtel mobile number [protected].


Basis your email, I would request you request you to write back to us mentioning us suitable time to call you so that I can discuss the case with you and assist you appropriately.


For any further assistance, please write back to us.


Customers touch points:


Level 1: Customer care: 121/198 and [protected]@in.airtel.com, working hours - 24/7.


Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday.

Level 3: Appellate Authority: appellate.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday.

Please visit our website www.airtel.in for a range of products and services.


Yours sincerely
DEBASHIS DAS
bharti airtel limited


[protected]Original Message[protected]
From: [protected]@yahoo.co.in
To: appellate.[protected]@in.airtel.com
Cc:
Sent: 01/06/2016 03:11:54 AM
Subject: Fw:

----- Forwarded Message -----
From: Jagdip Vaishnav
To: Airtel.com
Sent: Tuesday, 31 May 2016 12:52 PM
Subject:


Sir

My Mobile no -[protected]
[protected][protected]
I have come to USA on a family visit. I shall be here till second week
of July 2016
I have received message that, if i do not use airtel services, it shall be
discontinued.

please resolve this issue.

thanking you.

jagdip H Vaishnav
Senior Citizen

Feb 16, 2017

Updated by Jagdip Vaishnav Sir

Matter of Concern --Complaint against Airtel [Noida ]
Ministry of Telecommunication & Telephone Regulatory Authority of India
Protects Airtel, despite exploit, harass Consumer, do not pay compensation
Mobile no -[protected]
[protected][protected][protected][protected][protected]----
I am representing this issue since last 20 days before Telecom Ministry & TRAI
however not getting satisfactory response.

I am legal immigrant o[censored]S, has left India on January 18, 2017.Immediately after
reaching at US, I started receiving messages from Airtel that i must refill, recharge
otherwise services shall be discontinued.After that I started receiving calls on mobile
all at midnight, threatening me on same issue. Once while i was fast a sleep, I received a call from Airtel, handset fell down from my hand, front cover got damaged, display went off. I have demanded new handset, no money

What is my appeal [1] How Airtel can activate international roaming facility on pre paid
facility without consumer consent, that too when consumer enters Indian Int Airport, has not left India [2] Whats App facility through wi fi is free, then too how Airtel can charge for incoming /outgoing calls[3] Such charges are levied even when mobile data is switched off. This is open exploitation, duping Consumers.Many Indian who have visited other countries on visitor visa have similar complaints, no response.

Howlong such loot shall be allowed, how long consumers shall be exploited. Why
Ministry & Trai do not take appropriate action without undue delay?

7696 Canyon Point Ln jagruti Vaishnav
San Diago Senior Citizen
92126 California
USA

Feb 18, 2017

Updated by Jagdip Vaishnav Sir
I have yet not received satisfactory response from Airtel.
[1] How Airtel can activate international roaming facility without consumer consent, that too when consumer is in the Mumbai Int Airport. [2] There are no charges if consumer uses what app through wi fi, then how Airtel can ley charges [3] My main issue is, Airtel has disturbed me many times at midnight, once handset fell down from my hand since i was fast a sleep, handset got damaged. I have demanded new handset, no money

Many Indian Visitors who visit foreign countries on tourist visa, have similar complaints. Airtel merely exploit consumer. Lack of business ethics

Feb 18, 2017

Updated by Jagdip Vaishnav My husband is at Mumbai, his landline number is[protected]. Name Jagdip Vaishnav

Feb 23, 2017

Updated by Vijay Potluri The complaint remains unresolved. please see the image