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Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
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Airtel reviews & complaints page 1390

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M
mohangkumar
from Delhi, Delhi
Feb 11, 2017
Resolved
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Resolved

Disconnected Prepaid No without Notice

Address: 560067

Dear Sir/Madam,

My Prepaid Airtel number is [protected]. The service to this number suddenly got disconnected . .Its not a good to disconnect service without customer intimation.
I have received SMS during this time frame of 90 days. Also recharged today. Not sure where the money went.
Please let me know your decision on this.
Mobile : [protected]...
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A
abahl
from Sonipat, Haryana
Feb 10, 2017
Resolved
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Resolved

Address: Faridabad, Haryana, 121006

Dear Sir,

Inspired by Prime Minister's Digital India Movement, we have started our family members to get the mobiles recharged thru Internet payment but getting discouraged to do so..

Our balance for the talk time on mobile service of Airtel, Delhi Circle was not available so we decided to get it recharged thru mobile online payment.

When mobile calling services didn't get activated, we spoke to customer care and realised that we did the mistake in selection of the right package option.

In an attempt to make the digital payment for talk time plan, by mistake, option was selected for internet pack by us. This happened on 8th Feb 2017.

By admitting our mistake, we requested the customer care to cancel our wrong order so that we can use the amount for correct requirement.

We were told that it is not possible to cancel the order even when it is done by mistake. They also confirmed that wrongly ordered service is not yet used by us.

We were also informed by customer care to speak to Online payment service provider, instead, which has no role to play in the matter.

Our reference no. is CONRC[protected], dated 10th Feb 2017.

May we request to company authorities to address the following:

1. In case any order is wrongly placed by customer, what are the provisions for customer, to deal with these kind of issues, especially at the time when Prime Minister is stressing the need to make India Digital.

Thanks.
Mar 22, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 10 February 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Feb 14, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 10 February 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    R
    rajkaransingh
    from Shimla, Himachal Pradesh
    Feb 10, 2017
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    Address: 143604

    Hello sir my airtel NO [protected] I recharge 349 amount I NO airtel app reedem Internet balance pack
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      P
      from Umred, Maharashtra
      Feb 10, 2017
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      Address: Vadodara, Gujarat, 390014

      My phone number is [protected]
      alternate no [protected]
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        S
        Sankar M Virat
        from Hyderabad, Telangana
        Feb 10, 2017
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        Address: 560079

        Please activate my number ([protected]) it's barred . . I submitted my address proof below.My Aadhar and Bank pass book for local address proof in banglore
        +2 photos
        Feb 10, 2017
        Updated by Sankar M Virat
        Please activate my number ([protected]) it's barred . . I submitted my address proof below.My Aadhar and Bank pass book for local address proof in banglore
        I have a connection of airtel 4g wifi connection.but he is working very slowly
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          H
          Hunny.kumar187
          from Lucknow, Uttar Pradesh
          Feb 10, 2017
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          Address: Sri Ganganagar, Rajasthan, 335001

          Dear sir
          My plan is 549 3 g handset but my plan not activated your airtel company i am not setfie your company no action not communication benefits your company fake plan in your company by komal traders
          Feb 10, 2017
          Updated by Hunny.kumar187
          My Compilation Is Same
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            S
            SOMRAJ Choudhary
            from Dehra Dun, Uttarakhand
            Feb 10, 2017
            Resolved
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            Resolved

            Address: 123023

            Sir/madam,

            In My village/town no network coverage of Airtel. Plz make a solution.

            Network coverage is very low and bad of Airtel because in this area no tower installed
            And one tower installed but it rang not covered this area.
            Thanks
            Address:-
            Som Raj
            Village Kalba,
            Post office Nangal choudhary
            Tehsil Nangal choudhary,
            NARNAUL HARYANA
            PIN code 123023
            Mobile no. [protected]
            Email id [protected]@gmail.com.
            Mar 20, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Feb 14, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 10 February 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              C
              Carol68
              from Chennai, Tamil Nadu
              Feb 10, 2017
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu, 600091

              Airetel collected Rs. 1490 in advance for one month rental in early December. Connection provided 4 Jan. Now bill raised by Airtel for 23 Dec to 22 Jan due date 8 Feb 2017. Despite my complaint on this site & several emails reg. providing incorrect plan and incorrect bill, Airtel is not resolving my complaint. They have disconnected my broadband from this morning (10 Feb). Customer Service team says my account has been disconnected so cant take a complaint. Technical team refuses to take my call. Airtel looks like you are not interested at all. Even after one month their standard reply is "we are checking". Are you going to resolve this issue decently?
              Apr 7, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Feb 23, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 10 February 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                R
                Rathan Krishna
                from Hyderabad, Telangana
                Feb 10, 2017
                Resolved
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                Resolved

                Address: 530007

                Today as in[protected] i got a call from Siberia, i've lifted it by mistake the call have ended within 5secs, as showen in the screenshot, kindly block such calls from now on wards and let me know if this is any trap to access or accquire my information. Please consider my complaint and mail me at rk.[protected]@india.com or call me at [protected]

                Thank you
                Rathan Krishna
                +1 photos
                Mar 14, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Feb 11, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 10 February 2017.

                Please use our call manager service to manage such unsolicited calls.

                Please refer this link - https://www.airtel.in/airtellive/service/ACM to know more about the call manager service

                You may also report this to law enforcement authorities.

                Regards,
                Anil S.
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  J
                  javeed akhtar
                  from Rohtak, Haryana
                  Feb 10, 2017
                  Resolved
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                  Resolved

                  Address: Pauri Garhwal, Uttarakhand, 190003
                  Website: 121.airtel complaint servises

                  As I am not able to use my data plan of2999 properly for last 40 days and have complained so many times but on every complaint I receive a sms that you problem Will be seen in next two days and all that. But it is still there, now I get the highlighted display of exceeding of my data plan. What is this going on can't understand. Now I request your kind self to please see to it or deactivate my plan so that I be saved from another bill cycle which is again a burden to me now. It has happened in past bill also that I was billed by Rupees 3000/- . I know the same Will be repeated and another bill will be sent to me. Now if it happens again I will go to the consumer services to complaint against Airtel services. I m sending a screen shot of the answer of a cord which I use to see my data usage is enclosed.
                  +1 photos
                  Mar 25, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 13, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 10 February 2017.

                  We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                  We look forward to receive the required details.

                  Regards,

                  Akanksha Singh
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Feb 17, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 10 February 2017.

                  We were waiting to receive your contact details to enable us to address your concern.

                  Since we have not heard back from you, we trust your issue has been resolved.

                  If you require further information / assistance, please write to us at [protected]@in.airtel.com

                  Regards,

                  Akanksha Singh
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    R
                    from Munnar, Kerala
                    Feb 10, 2017
                    Resolved
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                    Resolved

                    Address: Kanyakumari, Tamil Nadu, 629001
                    Website: www.customercomplaints.in

                    Dear sir,
                    My name is siva subramania nagarajan, i want to incoming & outgoing calls details for last 3 months, (november, december, january ) and send me the breakup. it was very urgent .
                    mail id : [protected]@gmail.com,
                    my number is [protected].

                    please send me the details through mail id .

                    so kindly do needful.

                    regards,
                    nagarajan
                    nagercoil
                    Mar 14, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 10, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 10 February 2017.

                    Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

                    However, incoming call details cannot be provided due to unavailability of the same with us.

                    Regards,

                    Anil S.
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      T
                      TK.dineshkumar
                      from Mannargudi, Tamil Nadu
                      Feb 9, 2017
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                      Address: 627806

                      My mobile number [protected] missing
                      Fist address.k.Dineshkumar 9.Asari north street keelapavoor. Tirunalveli dt
                      Feb 09, 2017
                      Updated by TK.dineshkumar
                      [protected] missing for mobile no .[protected]
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                        R
                        romil0007
                        from Gurgaon, Haryana
                        Feb 9, 2017
                        Resolved
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                        Resolved

                        Address: Agra, Uttar Pradesh, 282001
                        Website: Www.airtelbroadband.in

                        Sir
                        I am an existing airtel broadband user from Agra. My current broadband plan is outdated so I want to change to change my plan. I made several request but none of your employee respond me positively.Kindly mail me various plans available with airtel broadband services and chang as soon as possible.
                        Romil Jain
                        [protected]
                        4/131A chandra nagar colony
                        Baluganj, Agra
                        Mob-[protected]
                        Mar 20, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 14, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 9 February 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Akanksha Singh
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          S
                          Sajidha Banu
                          from Madurai, Tamil Nadu
                          Feb 9, 2017
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                          Address: Chennai, Tamil Nadu, 600118
                          Website: Consumercomplaints.in

                          Emergency service is blocked an no network access
                          Feb 09, 2017
                          Updated by Sajidha Banu
                          No network access since sim card got activated
                          Feb 09, 2017
                          Updated by Sajidha Banu
                          I couldnt able to use my sim card since it got activated.Please do resolve my sim card network problem as soon as possible
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                            S
                            Sivasundaram
                            from Bengaluru, Karnataka
                            Feb 9, 2017
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                            Address: Coimbatore, Tamil Nadu, 642001
                            Website: consumercomplaints.in

                            I am not getting any incoming calls while the network was in roaming( other than Tamilnadu)
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                              S
                              SweetParu
                              from Chennai, Tamil Nadu
                              Feb 9, 2017
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                              Address: Madurai, Tamil Nadu
                              Website: [email protected]

                              U r not providing the correct data balance as per your offers. First respond ur customers
                              +1 photos
                              Feb 09, 2017
                              Updated by SweetParu
                              Please solve this problem and I want my 1.5 GB as per your given offer... make ur steps as fast as possible...
                              Feb 09, 2017
                              Updated by SweetParu
                              Already u told that u solve this problem in 48 hours.. so kindly notice my complaint and renew my offer...
                              Feb 09, 2017
                              Updated by SweetParu
                              I[censored] not consider my complaint, I won't want to be ur airtel user.
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                                D
                                dozman2017
                                Feb 9, 2017
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                                Address: 234
                                Website: airtelnigeria.com

                                Hi...i have a large space of land to install tower of any network at ipaja- command jeruselem bustop ...if intrested call me on [protected]
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                                  R
                                  ramesh.chandra
                                  from Nagaur, Rajasthan
                                  Feb 9, 2017
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                                  Address: Bikaner, Rajasthan, 9958004150
                                  Website: air tel

                                  I submitted request airteloffice bikaner on 06/08/2016 but no change after repeated request my mobile no.[protected]
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                                    8
                                    87Rakesh
                                    from Delhi, Delhi
                                    Feb 9, 2017
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 401105
                                    Website: www.airtel.in

                                    Dear Sir,
                                    My name is Rakesh Ghadi holding your Airtel Mumbai postpaid Number - [protected] from last 6 years.
                                    Incident took placed on 8th Feb 2016. All of a sudden I received “NO Service” message on my screen, after which I assumed it’s a SIM issue; so I remove my SIM and re-inserted by cleaning it, but no use. Then, I thought its major issue, so I called up customer care, and asked for the reason, that time I came to know that my SIM has been Port Out with another service provider and it was permanently disconnected from Airtel .which I have never asked for, neither I got any intimation regarding PORTING from Airtel.
                                    Next day immediately I visited Andheri- East- J. B, Nagar Airtel gallery. I informed them whole incident, but the same reply I got from them as well. They can’t do anything, as SIM has been Port Out with another service e provider.
                                    Now please tell me, is it my fault??That, I am your customer from last 6 years.
                                    How can we trust on your services?

                                    I am very much disturb and stuck due to this. Please kindly help me in this matter and I will be very thankful to you.

                                    “We steel believed on your service, don’t disappoint your customer”

                                    Rakesh Ghadi
                                    Contact Number: [protected]
                                    Email Add:rakesh.[protected]@ecdindia.com/Rakesh.[protected]@gmail.com
                                    MUmbai
                                    Apr 1, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 14, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 9 February 2017.

                                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Anil S.
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Feb 26, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 9 February 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      R
                                      ramesh.chandra
                                      from Nagaur, Rajasthan
                                      Feb 20, 2017
                                      Resolved
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                                      Resolved

                                      Address: 9958004150

                                      I was submite request on 06/08/2016 with all related ducument to your Bikaner office for change post paid to prepaid but no respons after reminder my mobile no [protected] and still post paid bill is sending why.and also services of mobile stopedI was submite request on 06/08/2016 with all related ducument to your Bikaner office for change post paid to prepaid but no respons after reminder my mobile no [protected] and still post paid bill is sending why.and also services of mobile stoped
                                      Apr 1, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 01, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 20 February 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Anil S.
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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