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Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
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Airtel reviews & complaints page 1389

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A
amit1610
from Kolkata, West Bengal
Feb 18, 2017
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Address: Kolkata, West Bengal, 700071
Website: landline not working

For your kind information, our landline No.40089691/40089692 is not working properly long time several time we complained but till now nobody look after this matter properly. So we request you please fix the line as urgent basis. Contact person Sanjeev Das mobile no. [protected]
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    S
    Sheshendra Goswami
    from Hyderabad, Telangana
    Feb 18, 2017
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh, 500012
    Website: airtel.in

    LOOT !! BY AIRTEL!!! DONT BE FOOLED GUYS

    Extremely pathetic service from airtel customer support!!!
    1) Firstly no matter what you dial 1, 2 or 3 for hindi, telugu or english the person at the other end of the phone speaks every other language except ENGLISH!!
    2) when i lodged a complaint against an airtel store member, I got a reply stating please go to your retail store and sorry for your inconvenience and that's it they closed the request without even TRYING to resolve or ask further about the issue.
    3) The AIRTEL stores Charge you 150 to 180 rs claiming you will get 70rs TAlktime and 50mb internet for which there's no guarantee that you'll be even getting it.

    DON'T BE FOOLED GUYSS..The actual cost for porting to ANY network is JUST 19rs !!!according to TRAI.
    Moreover when i called the customer support for the 7th TIME!! a lady responded saying ...there's no chance of filing a complaint!!!..these were her EXACT WORDS.!!! i could hear her chewing a gum while talking to me.

    Such unprofessional behaviour from a company of this stature..!!!
    Apr 19, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Feb 18, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 18 February 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Mar 11, 2017
    Airtel Customer Care's response
    Dear Mr. Goswami,

    This is with reference to your post dated 18 February 2017.

    We tried calling you multiple times to get additional details to enable us to address your concern.
    However, there was no response.
    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

    Regards,
    Karishma Chauhan
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      A
      angelodcruz
      from Hyderabad, Telangana
      Feb 18, 2017
      Resolved
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      Resolved

      Address: 500004
      Website: aittel

      Respected sir
      i would like to bring it to your notice with regards to the bill generated to me after me not using the internet. i had taken two connections on 11 nov with air tel one at banjarahills(which worked for one month only ) and the other one at medhipatnam doesn't work till date several times I called up the concern persons and told them about it still they was no action taken by the dep and they just generated the bills for both the connections and sent it to me i have got the numbers of the people that i have compliant to.its as follows.
      [protected].
      [protected].
      I ha ve not taken their names but one exe Mr.Nilesh bering the no [protected] i have .
      therefore kindly see into the matter and do the needy for me for which I shall be thankful to you.
      Regards Angelo D Cruse [protected].
      Apr 9, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Feb 20, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 18 February 2017.

      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Akanksha Singh
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Feb 24, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 18 February 2017.

      We tried calling you multiple times to get additional details to enable us to address your concern.

      However, there was no response.

      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

      Regards,
      Akanksha Singh
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        P
        PAVAN TK
        Feb 18, 2017
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        Address: 560016
        Website: airtel

        Loafer airtel service providers, they think can do watever they want, ...bloody rogues
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          S
          Swapnil Bhajni
          from Nagpur, Maharashtra
          Feb 18, 2017
          Resolved
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          Resolved

          Address: Nagpur, Maharashtra, 440001

          Hi,
          I have 4 Airtel DTH Connections at my home. 3 HD and 1 SD. All these 4 connections were linked to one single ID.
          My request was simple. I wanted to split/discontinue that one SD connection, request ID: 58658085
          I made it clear that this request is to discontinue the Standard Definition box and NOT the High Definition Boxes. The support discontinued precisely the one HD connection that's in our drawing room and messed it up.
          Result: I had to call Airtel DTH Customer Service again informing the same. Can you imagine, they had no idea what they've done. Now, this generated a new request. Somewhat a callback request[protected], for which I never got a callback. I was told that the request has been escalated in the form of an email to the higher authorities. The higher authorities at Airtel DTH are probably doing nothing.
          Next thing: I had to call Airtel DTH for the third time. I get to know now that the split connection now needs to be merged and this takes 90 days to be done. Wow Now I need to wait for 90 days for a simple request Original request: Separate one SD Connection from the rest HD STBs What Airtel Understood: Separate a random HD Connection and screw up with the customer.
          The latest update on this is that one more HD Connection is now disconnected.
          I posted the same on Facebook, even sent a message on Facebook, called multiple times and finally had no choice but to post here.
          Before they disconnect all the connections and eat up all the money, I need a reply and schedule a visit at my home to sort out this issue.
          My Customer ID is: [protected]
          I received an SMS for creation of new Customer ID: [protected]-001
          The earlier ID had 001, 002, 003 and 004 connections. Out of these 001 was an SD connection and my original request was to discontinue this SD set top box and NOT the HD connection. Moreover, to make it worse, now there are 2 HD connections that are completely non-functional now.
          Mar 30, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Feb 18, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 18 February 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Feb 23, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 18 February 2017.

          We tried calling you multiple times to get additional details to enable us to address your concern.

          However, there was no response.

          We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

          Regards,
          Akanksha Singh
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            B
            Bhoomi NighatSiraj
            from Delhi, Delhi
            Feb 18, 2017
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            Hello sir,
            i made a recharge of 96 rupees on 17 feb 2017 with a transaction id[protected], on number [protected]

            the number is of gujrat and presently i m in up east,

            the amount is being deducted,

            kindly tell whether the net would work or not, cause till time it is not working,
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              D
              deepinder Soni
              from Nangal, Punjab
              Feb 17, 2017
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              Address: Mohali, Punjab, 140301
              Website: Www.airtel.in

              Sir I want my old sim back this number is not activate now before 2 year I go abroad so this number is disconnected from airtel my old number is [protected]
              I[censored] can help me [protected] or [protected] call me
              Regards
              Deepinder Singh
              Punjab
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                G
                govardhan nayani
                from Vellore, Tamil Nadu
                Feb 17, 2017
                Resolved
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                Resolved

                Address: 632014
                Website: www.airtel.in

                Hello,
                i am for andhra but i am studying in Vellore, for my phone number their is no STD offers if i will call to my home town it charging double how i want live.Now a days JIO sim & other have came but i am preferring airtel but now jio came to existing so u'r increasing offers to the normal customer. if i will call to the customercare their are not responding.

                if change offer i will be airtel otherwise i will go to other best networks
                Mar 24, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Feb 20, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 17 February 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  S
                  sharadsood
                  from Mumbai, Maharashtra
                  Feb 17, 2017
                  Resolved
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                  Resolved

                  Address: 700156

                  In the month of Aug'16, I went to UK and US. For business purpose, I added International roaming pack in my account. When I came back from there, I asked multiple times (you can pull calls data made to Airtel) Airtel team to de-activate my international roaming pack which was not done. In Dec'16, I went Singapore with family and used data pack there without knowing that international pack is still active. Now they have sent me a bill of 172000 (which I am not going to pay under any circumstances).
                  Mar 28, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 24, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 17 February 2017.

                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Akanksha Singh
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  May 12, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 17 Feb. 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Hi -

                  I have not received any update on this. Request you to please look into this on urgent basis.

                  Also, I have raised FIR also in Newtown Police station regarding this.

                  In the month of Aug'16, I went to UK and US. For business purposes, I added International roaming pack in my account. When I came back from there, I asked multiple times (you can pull calls data made to Airtel) Airtel team to de-activate my international roaming pack which was not done. In Dec'16, I went to Singapore with my family and used data pack there without knowing that international pack is still active. Now they have sent me a bill of 172000 (which I am not going to pay under any circumstances).

                  Thanks!
                  Sharad
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                    E
                    Ecovic
                    from Ingraj Bazar, West Bengal
                    Feb 18, 2017
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                    Address: Gaya, Bihar, 823003
                    Website: Www.airtel.in (prepaid mobile service)

                    After repeated sms, you not stop modelmaniaw pack, I have receieved your sms of stop service, in spite of it you not stopped said service, I have prove, If you not stop I will go consumer court.
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                      U
                      UM AR
                      from Bansgaon, Uttar Pradesh
                      Feb 17, 2017
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                      Address: Srinagar, Jammu and Kashmir, 190001
                      Website: Airtel.in

                      I got my new 4g sim but didn't get free 4g data..
                      My no [protected]
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                        S
                        Sakshi Dangi
                        from Kanpur, Uttar Pradesh
                        Feb 17, 2017
                        Resolved
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                        Resolved

                        On 19 jan 2017 i have recharged with 219
                        Rupees and i get a message fir successful
                        recharge and i had recharged for 410 minutes and their valadity was for 30 days but they were deducted in 28 days only so it is agreat loss for me of 490 minutes and at last i want my balance back. And when i called on customer care
                        121they said that it was valid for 28 days but i can show you the message that i have received .
                        Apr 1, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 21, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 17 February 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          I
                          Imperials
                          from Gurgaon, Haryana
                          Feb 17, 2017
                          Resolved
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                          Resolved

                          Address: Jaipur, Rajasthan, 302001

                          Hello sir/ma'am,

                          I am surprise to see my airtel bill, in which continuously outgoing call to [protected] every day 5 to 7 calls, when i am trying to know about this no. through airtel customer care, she told me, she can't share details with me for other no., i also request her at least tell me name of no. holder cuz when i try to call on no., call is disconnected within second.
                          Apr 1, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 17, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 17 February 2017.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Akanksha Singh
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Feb 22, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 17 February 2017.

                          We tried calling you multiple times to get additional details to enable us to address your concern.
                          However, there was no response.
                          We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            T
                            Tintu Shakthivel
                            from Chennai, Tamil Nadu
                            Feb 17, 2017
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                            Address: 600094
                            Website: airtel.in

                            I recharged my account with 168 RS with 1 GB data morning. But when i verified now its shows balance as 3.4MB how the data is moving to another account.
                            why there is 2 accounts to manage data and why it is not mentioned in website
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                              C
                              Chidambaram Ramesh
                              from Alampur, Telangana
                              Feb 17, 2017
                              Resolved
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                              Resolved

                              Address: 600099

                              I have requested them to close my broad band /phone connection on 16 th october 2016. Accordingly they accept my request and charge me Rs 1047 for the broken period and the was paid by me. But again they have raised bill for nov and dec and asking me to pay by sending sms and cell . In this regard i have contactedtheir customer care more than 3 times and they said they will reverse the entry and inform me.I have sent 4 mails in this regard.no action so far. I am a senior citizen .they are making me run pillar to post.Please arrange to close the issue forthwith
                              Mar 25, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 22, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 17 February 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Anil S.
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Hi [protected] is my airtel money number I am forget my mpin please help me reset mpin plz plz
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                                A
                                ajinkyask
                                from Noida, Uttar Pradesh
                                Feb 17, 2017
                                Resolved
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                                Resolved

                                Address: Nashik, Maharashtra, 422011

                                Actually I am getting unwanted calls from some person. So that i want a incoming and outgoing call details of my number. Period 1st Jan 2017 to 10th Jan 2017.
                                He is calling me continuously from last 6 months.
                                I wanted to make a complaint to that number. So kindly provide me the incoming and outgoing call details of my airtel number as early as possible for the period of 1st Jan 2017 to 10th Jan 2017.
                                Mar 20, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 17, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 17 February 2017.

                                Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

                                However, incoming call details cannot be provided due to unavailability of the same with us.

                                Regards,

                                Akanksha Singh
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                मेने airtal का recharge[protected] को 145 का customer cear से पूछ के किया था पर
                                145 मे 14GB data नहीं आया
                                airtal धोखा कर रही है और मेरी complent भी नहीं ले रही है ।
                                145 का public offer बोल कर धोखाधड़ी की है ।

                                Airtal company मेरे mobile no. [protected] पर offer नहीं बदलती है । 3 month से 1 ही offer चाल रहा है ।
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                                  F
                                  Farmaan Qureshi
                                  from Jaipur, Rajasthan
                                  Feb 17, 2017
                                  Resolved
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                                  Resolved

                                  Address: Jaipur, Rajasthan, 302002
                                  Website: WWW. AIRTEL.IN

                                  Hello Sir
                                  I Recharge My Airtel Data Card Number Through ICICI Net Banking With Plan
                                  Of 80 MB 2G/3G Data @ Rs22. But Airtel Did Not Give Me This Benefit They Give Another Unuse Unexpected Offer Of 20Paise/Minute Call Rate 28 Days Which Is Un use For Me I Talked To Airtel They Are Saying This Is Not Their Fault This Is Bank Fault. But Bank Are Saying All Update Come Through Airtel This Is Airtel Fault. Now What I Need To Do. This Happen With Me Many Time, Please Take Action against Airtel.

                                  Thanks
                                  Apr 1, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 17, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Qureshi,

                                  This is with reference to your post, dated 17 February 2017.

                                  We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                  We look forward to receive the required details.

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                  Feb 17, 2017
                                  Sn Mali's response
                                  Sir
                                  Mera no. [protected] ki called diteil
                                  Verified Support
                                  Feb 21, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Qureshi,

                                  This is with reference to your post, dated 17 February 2017.

                                  We were waiting to receive your contact details to enable us to address your concern.

                                  Since we have not heard back from you, we trust your issue has been resolved.

                                  If you require further information / assistance, please write to us at [protected]@in.airtel.com

                                  Regards,

                                  Akanksha Singh
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Sir mera mobile no [protected] he meri gmail account [protected]@gmail.com par bhejne ki kirpa Kare
                                  Airtel store : Needs Telecom-1 no feeder road Belgharia Lol 700056 Nr Kamarhati Municipality has changed Rs. 50 for reissuing sim card which is suppose to Rs. 25.

                                  I've confirmed several times with Airtel customer care 198 and they said everytime the same amount which is Rs. 25.

                                  Please take nessesary action. I remain.
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                                    M
                                    mmaro
                                    from Chennai, Tamil Nadu
                                    Feb 17, 2017
                                    Resolved
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                                    Resolved

                                    Address: 630302

                                    Hi I am from Devakottai, Annanagar in our area for the past two years we dont have a proper network. If you are inside the home then tower will be 0.Lots of complaints registered with Airtel but no use.If anyone can resolve from Airtel will resolve this issue.If airtel wants to check the signal strength then they can test.Annanagar, Devakottai . So for other networks are working without any issues except airtel.
                                    [protected]/[protected]
                                    Mar 23, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Feb 17, 2017
                                    Updated by mmaro
                                    Hi, am having act internet connection in my home chennai, Vadakupattu, Kovilambakkam, After the vardha cyclone the interner gone . After that on Feb 1st week we got the connection again, but after 2 days the connection again lost.Lots of complaint registered but no use.Very worst service i ever met.
                                    Verified Support
                                    Feb 18, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 17 February 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      B
                                      bhaskarnaidu
                                      from Mumbai, Maharashtra
                                      Feb 17, 2017
                                      Resolved
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                                      Resolved

                                      Address: 400103

                                      I am Bhaskar Naidu want to lodge a complaint against airtel, as i am getting unwanted calls from number starting from[protected]/69121646/[protected].
                                      As sometimes he speaks some rubbish and disconnects the calls and sometimes it is a blank call as well as missed calls also.
                                      I want to bring it to your notice that once or twice it had happened that the person on the phone had asked to come to certain unknown place without revealing his/her identity.

                                      Kindly look into the matter at your earliest or else i need to lodge a police complaint against the person whomsoever it may be...

                                      Thanks and regards
                                      Bhaskar Naidu
                                      Mar 20, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 17, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Naidu,

                                      This is with reference to your post dated 17 February 2017.

                                      Please use our call manager service to manage such unsolicited calls.

                                      Please refer this link - https://www.airtel.in/airtellive/service/ACM to know more about the call manager service

                                      You may also report this to law enforcement authorities.

                                      Regards,
                                      Anil S.
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        J
                                        J. Andrew PJ Kumar
                                        from Chennai, Tamil Nadu
                                        Feb 17, 2017
                                        Resolved
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                                        Resolved

                                        Address: 600095
                                        Website: airtel.in

                                        I applied for a airtel broadband connection at my house on Gurusamy Road, Nolambur, Chennai. The tele marketing person had assured me that 16 mbps connection was feasible. I paid Rs 1000 online. But the next day, a technician called me and said, it will not be possible to provide broadband connection in the location.
                                        They have not responded to my calls. Nor they have refunded the money. Very poor service.
                                        Mar 30, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 26, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 17 February 2017.

                                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        May 12, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 17 Feb. 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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