Airtel Complaints & Reviews

Hi There,

Please note that I have paid Rs. 2697 as 3 months advance rental through credit card for getting a new airtel broadband connection with all the required details & documents on 27th February 2017.
But after 19 days followup with airtel's different teams (Sales Team, Customer Care team, Service team, Nodal Team, Facebook Airtel Presence Team, Escalation Team). But neither i got the broadband connection activated at my place nor any refunds till date.
This is the worst service i am getting from airtel even before a new connections is released. Now one can think pretty well about their after sales services.
I have also applied for refund of amount through airtel's www.onlinerefund.com website on 10th March 2017 but till date i have not received any response from any one.

You are hereby requested to help me & take appropriate action against airtel.

Broadband connection ref no: 79489546
Refund ref no: AOR932d7b

Hi I have recharged 150 rupees talk time to wrong number by mistake. Please reverse the amount to my number

Wrong Number: [protected]
Transaction ID:[protected]
Amount: 150
Correct Number: [protected]

Please do the needful.

Thanks
Premavathy A

Dear Team, I was lost my previous payment receipts and I tried with our website but unable to get payment acknowledgement receipts so, please provide payment receipts for followed contact no:[protected] from the Month of Nov'16, Dec'16, Jan'17, Feb'17 & Mar'17 to my mail id : raghavendra.[protected]@industowers.com Please treat it as an urgent and do needful

I was billed for 4999 for international services on my airtel number but I was never provided with any service and I didn't get any data or calls. Even after several calls n complaints they are not giving me a solution and I'm just being tortured for paying the bill immediately. I have cleared all the bills except the 4999 and I believe it's just extortion!

Hi airtel team,

I have requested for a broadband connection and have submitted advance amount of 1000 inr. After one month they said broad band service was not feasible in your area i requested them to refund my amount. I called airtel team and received a refrence number as [protected].

I received a call from customer care and they requested me for online refund mode for which ticket number was aor0e8288 but i have not received my refund amount yet.
Please help.

This is the person came and collected my document and advance amount from me mr. Muralidharan - [protected]
Date: 02/11/2016

Contact details : [protected]

My receipt number:[protected], rrn:[protected].I want my number gets activated immediately.And also the customer service and communication is very bad and poor in mumbai.
I didn"t expected it.I paid the service charge for my number. Airtel department didn't done the address verification, while making calls it is saying that i didn't paid the bill.
a now address verification is done but no use.i didn't got the message regarding address verification
please suspend all the staffs who are not doing their work properly.i think its better for airtel department in mumbai zone. i heard lots of complaint regarding this.

Sir, my mobile number is [protected], i am a mnp customer, i was already complaint many times through customer care 121. But there is no response is there till now. I am seriously complaint about announcement nusence, please solve my problem, otherwise i will complain higher authorities. Thanking u sir.

Sir
I need my last 3 months call history please sir my mobile no :[protected]

I was port my idea number to airtel..
After some days my airtel number has been blocked ..
Airtel send me a message of revarificatio n .
How can i varify my no.
My no. Is [protected]

I did a recharge for Rs.251 through My Airtel App, it said if you "Recharge for Rs.150 and more you will get 500MB night data. But till now I have not received the said benefit.

Details:

My Airtel App
Amount: Rs.251
Txn Id:[protected]
Date:16/03/17
Time: 17:07:02
Ph: [protected]

Non credit of night 500MB data as per promise. Please credit it as per terms and condition.

Sir Appeal from Non Resident Indian
issue is pending since more then 40 days
Re- Complaint against Airtel
Mobile- [protected]
[protected][protected]
I am representing this issue since more then 40 days, it is disheartening
that despite Airtel has ignored business ethics, discarded customer service
troubled consumer for no fault, no action has yet been initiated by the
regulatory authority
[1] When consumer uses whats up through wi fi, thre are no charges at all.
[2] When Mobile data is switched off Airtel did not charge consumer
[3] How Airtel activates International roaming facility on pre paid facility
without consent of consumer
[4] Why consumer is made to pay for incoming /outgoing calls when consumer has not left Indian Territory, still within International Airport, this is because International Roaming is activated
[5] Similarly when consumer lands in to India, for few hours International Roaming facility continues, consumer is made to pay for incoming /outgoing calls.
[6] What right Airtel has got to disturb consumer at midnight by making unsolicited calls, when consumer is not at fault, & why Airtel refuses to compensate consumer appropriately on damage caused by undue midnight calls.

I repeat, Airtel has crossed all limits, believes only in exploiting consumers, torturing consumers by giving threatening calls of discontinuing services, making midnight calls

Please take up this issue seriously since pending since more then 40 days

7696 Canyon point LN jagruti Vaishnav
SanDiago Senior Citizen
92126 California
USA

Hi,

I have four airtel number postpaid number activated under same cug plan. At the time of activation it has been confirmed by airtel that cug to cug calling would be free.

As i checked my bills, i have been charged for calling on cug numbers from first billing cycle and same has been confirmed by airtel executive.

When i raised the complaint appellate authority said i have been charged for calling on cug numbers as i was not in base city and because of roaming charges. I had shared bills where i have been charged for calling on cug numbers even when i was not in roaming network but they are not settling down the bill and said as par airtel policy we can not reimburse the overcharged amount.

Please do let me know how can i register a complaint againt airtel

I had asked for Rs.149/- recharge dt: 15th March 2017 for my mobile No. [protected] which provides unlimited A2A calls + 2GB data for 28 days but instead the shopkeeper rechrged for Rs.147/- 1 GB Data for 7 days.

Please kindly rectify the same since it is the mistake of the shopkeeper.

The recharge- TransID is [protected].

My Airtel digitalTV ID [protected], i recharged my account on 15th march 2017 with 732 INR . As i got a message from default portal " Recharge for your Airtel DigitalTV ID [protected] is due today . Your rental is Rs732. Recharge today to avoid Idle maintenance fee of Rs15. " So i recharged with the same amount but instead my package gets changed to south package earlier it was MegaHD 58 so i called customer care and they arranged a call back so i explained everything but now they said they cant help as i have choose the pack, in the end of conversation i was today i would have to pay 781INR if you want to get the same pack and they changed my plan . i request to know why am i getting charged more, some pooja from airtel mohali told cost has increased i told her to give it to me in writing she arrogantly said not possible you can complaint ...is this the way of increasing money and customer service ?? i am really disappointed with this .

I am not asking anything out of way all i am saying is why i have to pay more please help me out

My mobile number [protected], w as ported from Vodafone to airtel, recently, couple of days ago.
Since i ported, Severe network issue are being faced. 99% of the time, there is NO network.
I am a business person, most of my work is done on phone. This is affecting my work severely. Kindly resolve this ASAP .

I chose to move to airtel expecting better service, but this case the service has completely stopped. And my wife's airtel, is working good in the said area. Hence nothing to do with area.

The porting is faulty - highly faulty. This is a trap now, since i cant change for 3 months. My business is suffereing badly. and whoes responsible ?

Airtel, request you to act ASAP.

I have got mobile recharged for 349 on 13 Mar'17 at 10.32 hrs for .. unlimited data and calls for 28 days, daily 1GB data. The same day requested to STOP renewal of 155 2G internet pack. But today, 16 mar, 17 at 0901 hrs got the message that the 155 2G pack have been renewed and find the amount also been reduced from my main balance. Since morning i have been trying to contact CC at 121 to request to revert the amount in view of my availaing the rs349 offer wef 13 Mar'17, but in vain.
There is no option through IVR for getting in touch with CC executive.There is no mention of procedure to deactivate the Data Package. Only activation shows. Wonder how such big company like Airtel is functioning and further expanding too.
Thanks
Ashis- [protected]

This refers to mobile porting dated 27.02.2017, Recept No:-1120 & S. NO- 56957, but nothing has happened so far. We have got no response from contact no given on the receipt(One Point One Solutions PVT. LTD, Gurgaon, Haryana). Kindly do it asap.
The Number for Porting is [protected]

I paid Rs.94/ for ratecutter for 90 days valid at 30 paise per min.to all mobiles as for your online advertisment.But it is added for 87 days only as per msg. Why this cheeting..??

Worst customer care executive experience. I am porting my number to JIO. Your customer care executives are openly challenging me that this number [protected] is not prepaid whereas it is a prepaid number.They said if this number is prepaid they will reach my account. Team Leader name : Mahesh If you don`t take any strict action against him, I will fire a complain in Consumer complains as I have recorded all the conversation. My number is : [protected] How a Team leader can challenge a customer??

My phone number [protected] which is Airtel number has been ported to idea. But the charges for data and calls are still same and not according to idea rates. Please make sure that my this Airtel number has been ported to idea and the charges for data and calls must be applied according to ported number scheme.
I hope my request will be processed as soon as possible.