Airtel Complaints & Reviews

Address: 602001

Website: airtel.in

Unassured Tariff - worst tariff preparing team they had.

SMS limit crossing Intimation not provided, I called to customer care and complaining about this but they told me that they sent Intimation. As like they are good enough at work not only that. They asked to check next day to check the intimation I must send the 100 SMS.

I got several call drops too if I asked they may blah blah(you people had conversation via phone) like that.

Network covered in most areas But Worst service(Airtel) they where keen on money so they are telling FAKE reasons.

Mar 31, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Feb 18, 2017

Updated by jawa43mit Any other network having good coverage let me know, I would like switch over to other network.

Check the attached image, there is no sending possibility to reply to Airtel. Even though we sent it will never sent or delivered. But still they're show-casing that they have the feasibility but customer's are not using like that.

Not only this previously I had so much issues on balance deductions then & there. More often I got frustrated that's why I complaining so that others can be alert from Airtel.

Verified Support

Feb 23, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

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Apr 25, 2017

Updated by jawa43mit Not Resolved...

Nowadays voice breakage, cross talk all happening. Once I thought Airtel is Good, Now it's going down.

Apr 25, 2017

Updated by jawa43mit Without resolving status changed

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Address: Ranga Reddy, Andhra Pradesh, 500084

Website: www.airtel.in

I have never used Airtel network but I am frequently getting calls to convert to Airtel network. Last week, I got a call from[protected] number and he was so rude that instead of requesting, he asked me to complain with Consumer Forum also. Please take stringent action on these unsolicited callers. THis is very annoying as we were busy in meetings but have to pick up these calls as they call multiple times if we don't pick up. My number is [protected].

May 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2017

Airtel Customer Care's response Dear Sanjeev,

This is with reference to your post dated 18 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Feb 26, 2017

Updated by Sanjeev Thanks for the quick turnaround.

Mar 02, 2017

Updated by Sanjeev I have to take my word back. It was just couple of days of happiness. I got a call again today from one of the executive. I got call from [protected].

Please remove my 2 numbers from your database and the numbers are [protected] & [protected]. I need a complete investigation on why am I still receiving calls from your customer service.

May 13, 2017

Updated by Sanjeev No action taken from them, I am still receiving lot of calls. Please take necessary action.

May 13, 2017

Updated by Sanjeev Please reopen this complaint.

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Address: Kupwara, Jammu and Kashmir, 193222

Website: airtel.in

Dear sir
My number is [protected] postpaid.
Sir due to some financial problems I couldn't pay my bill in time as I was suggested to pay 1100 hundrd rs now I m ready to pay this but unfortunately my number is suspended n airtel customer care is now suggesting me to pay 2200 as I never use any service of airtel since last two months. I cant afford to pay 2200 rs.
My alternative number is [protected]

Mar 26, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Feb 19, 2017

Updated by Aabid Wani Due to network failure and cal break my problem was not heard by costomer care and still I m waiting for a cal from ur side

Verified Support

Feb 20, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: Hyderabad, Andhra Pradesh, 500081

Website: www.airtel.in

Hello,
Last month I made a top up recharge of Rs.100 to get 3GB. As per the communication it applies only to current bill cycle when the recharge has been done.

But surprisingly the plan is auto renewed and I will be charged. Talked with customer representative, it seems I was supposed to call airtel and ask them to deactivate the plan which is unreasonable.

Without providing any notification or asking confirmation, they are just forcing the consumer to pay.

Apr 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 18 February 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

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Twitter - www.twitter.com/airtel_presence
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Verified Support

Feb 24, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 February 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: 400708

Hi team,

This is ravi singh. I am writing this email w. R. T my airtel postpaid number [protected]. Today i received many calls from lok adalat, dont know what is this. On top of that they are claiming that they are lawyers. Upon discussion i pulled out some informations, they told me that airtel filed a case against you for non payment of your airtel bill of 3700/- along with penalty of 15000/- do you think customers are fools?
He stated me that we have sent notice to your residential address, i said i haven't received any notice, how you guys directly call us and tell that tomorrow you need to present in court. What [censored] is this. I have asked him to send me a written communication on my email id along with a soft copy of notice that they have sent, they refused to provide the same and disconnected my calls. And now not receiving any of my calls.

Second thing, my airtel number [protected] has already been lost in nov month for which i have raised complaint via call and email also to customer support to have it deactivated. Then how come there is a bill of 3700, why you guys not informed about any bills or unpaid amount to me. If you haven't disconnected my phone, its your mistake, why i will paybill for that. Kindly waive of all charges. Why there was no communication on email regarding pending due amount, and directly lodging/filing a case against customer.
Kindly ask those fellows to stop calling/harrasing me, otherwise i will file a fir and and harassment case & will report this incident to cybercrime also.

Kindly let me know if you actually filed any case against me in lok adalat? If not then i will go and report this incident to concerned. Kindly reply to this email before monday, otherwise i will send this communication to upper management and will put this issue in consumer court and many forums.

Also my address have been changed. I left mumbai in dec2016, now i stay in uttarpradesh (Azamgarh) and working here. For any future communications, kindly reply to this email.

Awaiting your response..

Regards,
Ravi singh

Apr 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2017

Airtel Customer Care's response Dear Mr. Singh,

This is with reference to your post, dated 18 February 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Feb 24, 2017

Airtel Customer Care's response Dear Mr. Singh,

This is with reference to your post dated 18 February 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: 92126

Sir Appeal from Non Resident India

Matter of Concern --Complaint against Airtel
Ministry of Telecommunication & Telephone Regulatory Authority of India
Protects Airtel, despite exploit, harass Consumer, do not pay compensation
Mobile no -[protected]
[protected][protected][protected][protected][protected]----
I am representing this issue since last 25 days before Telecom Ministry & TRAI
however not getting satisfactory response.

I am legal immigrant o[censored]S, has left India on January 18, 2017.Immediately after
reaching at US, I started receiving messages from Airtel that i must refill, recharge
otherwise services shall be discontinued.After that I started receiving calls on mobile
all at midnight, threatening me on same issue. Once while i was fast a sleep, I received a call from Airtel, handset fell down from my hand, front cover got damaged, display went off. I have demanded new handset, no money

What is my appeal [1] How Airtel can activate international roaming facility on pre paid
facility without consumer consent, that too when consumer enters Indian Int Airport, has not left India [2] Whats App facility through wi fi is free, then too how Airtel can charge for incoming /outgoing calls[3] Such charges are levied even when mobile data is switched off. This is open exploitation, duping Consumers.Many Indian who have visited other countries on visitor visa have similar complaints, no response.

Further to my complaints, I continuously receiving calls from Airtel, at day time, late night or early Morning hours.I am receiving call from mobile numbers -[protected] & [protected].I shall have to
bear charges for Incoming calls

Howlong such loot shall be allowed, how long consumers shall be exploited. Why
Ministry & Trai do not take appropriate action without undue delay?

7696 Canyon Point Ln jagruti Vaishnav
San Diago Senior Citizen
92126 California [protected]@yahoo.co.in
USA

ps -sim card was purchased from Mumbai while i was in India

Apr 12, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 18 February 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Feb 21, 2017

Updated by Jagdip Vaishnav Below is mail sent to Airtel.You shall realise how Airtel fools consumers /customers .No business ethics
[protected][protected][protected][protected][protected][protected][protected][protected]
Airtel

Sir Complaint Against Airtel
Mobile no -[protected]
[protected]--------

I do not agree with your views.
[1]I have made calls outgoing or received incoming calls on whats app only, then why charged
[2] Airtel has charged on incoming calls made by Airtel, received by me at USA,
[3] When app facility through wi fi is free where is the question of paying charges, even mobile data is switched off
[4] How Airtel can make unsolicited calls that too at midnight, harness consumer /customer
[5] What about handset which fell down from my hand while receiving one of the call from Airtel at midnight.
[6] How Airtel can activate international roaming facility on pre paid facility., without consumer/ customer consent
[7] My mobile number was /is not [protected] as stated by you, Please do not fool customer /consumer
My alternative number is c/o[protected]

I am not satisfied with your services

Jagduti Vaishnav
senior citizen
USA

[protected][protected][protected][protected][protected][protected]
Response from Airtel

Dear Jagruti Vaishnav,
This is in reference to your communication to DOT with the reference number PMOPG/E/2017/0072673 dated 04th February 2017, wherein your concern is regarding balance deduction for the airtel mobile number [protected].
This is to apprise you that as per system validation adjustment has already been provided in your account for the above stated dispute. For details on tariff, visit http://www.airtel.in/mobile/prepaid/roaming/international
Furthermore, please be assured that our system is flawless and there is no manual intervention. The software captures the details of the call that you make from or receive on your mobile or the data that you use and generates the charges accordingly.
Moreover, we would like to inform you that International Roaming service is default service activation on all airtel prepaid numbers. Monthly rental of Rs.99 would be deducted from your main account balance once you latch on to the roaming network.
Also, we tried contacting you on number [protected] but could not establish contact.
Please be assured that it is our continuous endeavor to provide high quality service to the satisfaction of all our customers.
If you have any further queries/concerns, please feel free to contact us. We will make every effort to revert with a resolution as soon as possible.
Regards,
Seep Dutt
Customer Services
bharti airtel limited

Verified Support

Mar 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

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Address: 533464

SIM blocked on 8th feb 2017 still issue is not resolved by airtel.

I submitted all my required documents to airtel store but still my sim is not activated.

If i call to airtel customer care they ask me to drop a mail to '[protected]@in.airtel.com' with required documents.

Mobile number: [protected]

Date of incident : 8th feb 2017

Client :Airtel

Requested for activation but not activated yet.

Please help me in solving the issue at the earliest.

Mar 27, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: Ahmedabad, Gujarat, 380059

Website: www.airtel.in/broadband

I applied for a broadband connection and got into contact with their executive called Pankaj who visited my home. He showed me some FUP plans, since I am a hardcore user, I asked him for non-FUP plans because they weren't going to suit me.

Now here begins their trickery, he was very vague in his answers, when I asked him will I get 'unlimited' data without any FUP limits and speed cutting down, he would say 'Yes yes' but not show any concrete plan. I confronted him with that and he called another executive probably on the phone and I asked him, he said he was giving us the '999rs for 30 GB' plan but since they're having competition from Jio the first three months would be unlimited data. I confirmed the same with both of them atleast 10 times, and then placed the order.

Now imagine my horror, when the same day my connection starts, my 30 GB runs out in 2 hours. I call Pankaj, he BLATANTLY refused saying 'I never told you it was unlimited, we agreed on the 999 Rs. 30 GB plan' and there began my horror story, we called Airtel Sales/Customer division and had literally no help. They said ' We will add another 105 GB and work out the solution'. We waited for 2 weeks and we didn't see anything more than 5 GB. Pankaj refused to talk to us, Sales Division said they were helpless and couldn't do anything about the situation.

My dad got frustrated and told them to cancel the connection, this was 3 days before I write this complaint, and our connection hasn't even been disconnected. I'm pretty sure they're waiting for 1 month or something to be over so they can deny a refund. I'm writing here in hopes of a Govt. Body seeing how blatantly I have been cheated at each and every front from a big company like Airtel, and their employees are to put it lightly 'SCUMBAGS' who cheat customers without a semblance of a conscience.

I don't think this will get resolved, frankly I don't want to have anything to do with Airtel, I will spread this loud and clear and just want this BS company to be out. Infact I'm switching everyone in our house to another SP. No Airtel for us.

May 28, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 18 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Feb 21, 2017

Updated by Siddharth Nair Comments
Si Siddharth Nair 0 minutes ago

I'm from Ahmedabad and my number is [protected].

I just want you to either give what was promised i.e a no FUP 16mbps connection or disconnect it. I don't want any other alternative.

I've suffered quite enough.

Thank you

Verified Support

Apr 26, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 Feb. 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

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View replies

S

Siddharth Nair

from Ahmedabad, Gujarat

Feb 21, 2017

I'm from Ahmedabad and my number is [protected].

I just want you to either give what was promised i.e a no FUP 16mbps connection or disconnect it. I don't want any other alternative.

I've suffered quite enough.

Thank you

Reply

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Address: 560008

Website: Consumer complain

Hi Everyone,

I have placed an order via online for broadband connection newly and I got call from Airtel executive. It was so rude, hence she had cut call without giving any information this was so disappointing me, kindly try to take necessary action, if possible.

Details are below:
Shobha Oriflame or (Airtel Broadband Hsr)
number: [protected]

Thanks,
Sanjay

Mar 23, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 18 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Mar 25, 2017

Airtel Customer Care's response Dear Sanjay,

This is with reference to your post dated 18 March 2017.

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

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Address: Kolkata, West Bengal, 700071

Website: landline not working

For your kind information, our landline No.40089691/40089692 is not working properly long time several time we complained but till now nobody look after this matter properly. So we request you please fix the line as urgent basis. Contact person Sanjeev Das mobile no. [protected]

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Address: Hyderabad, Andhra Pradesh, 500012

Website: airtel.in

LOOT !! BY AIRTEL!!! DONT BE FOOLED GUYS

Extremely pathetic service from airtel customer support!!!
1) Firstly no matter what you dial 1, 2 or 3 for hindi, telugu or english the person at the other end of the phone speaks every other language except ENGLISH!!
2) when i lodged a complaint against an airtel store member, I got a reply stating please go to your retail store and sorry for your inconvenience and that's it they closed the request without even TRYING to resolve or ask further about the issue.
3) The AIRTEL stores Charge you 150 to 180 rs claiming you will get 70rs TAlktime and 50mb internet for which there's no guarantee that you'll be even getting it.

DON'T BE FOOLED GUYSS..The actual cost for porting to ANY network is JUST 19rs !!!according to TRAI.
Moreover when i called the customer support for the 7th TIME!! a lady responded saying ...there's no chance of filing a complaint!!!..these were her EXACT WORDS.!!! i could hear her chewing a gum while talking to me.

Such unprofessional behaviour from a company of this stature..!!!

Apr 19, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 18 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Mar 11, 2017

Airtel Customer Care's response Dear Mr. Goswami,

This is with reference to your post dated 18 February 2017.

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: 500004

Website: aittel

Respected sir
i would like to bring it to your notice with regards to the bill generated to me after me not using the internet. i had taken two connections on 11 nov with air tel one at banjarahills(which worked for one month only ) and the other one at medhipatnam doesn't work till date several times I called up the concern persons and told them about it still they was no action taken by the dep and they just generated the bills for both the connections and sent it to me i have got the numbers of the people that i have compliant to.its as follows.
[protected].
[protected].
I ha ve not taken their names but one exe Mr.Nilesh bering the no [protected] i have .
therefore kindly see into the matter and do the needy for me for which I shall be thankful to you.
Regards Angelo D Cruse [protected].

Apr 9, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 February 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Verified Support

Feb 24, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 February 2017.

We tried calling you multiple times to get additional details to enable us to address your concern.

However, there was no response.

We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 560016

Website: airtel

Loafer airtel service providers, they think can do watever they want, ...bloody rogues

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Address: Nagpur, Maharashtra, 440001

Hi,
I have 4 Airtel DTH Connections at my home. 3 HD and 1 SD. All these 4 connections were linked to one single ID.
My request was simple. I wanted to split/discontinue that one SD connection, request ID: 58658085
I made it clear that this request is to discontinue the Standard Definition box and NOT the High Definition Boxes. The support discontinued precisely the one HD connection that's in our drawing room and messed it up.
Result: I had to call Airtel DTH Customer Service again informing the same. Can you imagine, they had no idea what they've done. Now, this generated a new request. Somewhat a callback request[protected], for which I never got a callback. I was told that the request has been escalated in the form of an email to the higher authorities. The higher authorities at Airtel DTH are probably doing nothing.
Next thing: I had to call Airtel DTH for the third time. I get to know now that the split connection now needs to be merged and this takes 90 days to be done. Wow Now I need to wait for 90 days for a simple request Original request: Separate one SD Connection from the rest HD STBs What Airtel Understood: Separate a random HD Connection and screw up with the customer.
The latest update on this is that one more HD Connection is now disconnected.
I posted the same on Facebook, even sent a message on Facebook, called multiple times and finally had no choice but to post here.
Before they disconnect all the connections and eat up all the money, I need a reply and schedule a visit at my home to sort out this issue.
My Customer ID is: [protected]
I received an SMS for creation of new Customer ID: [protected]-001
The earlier ID had 001, 002, 003 and 004 connections. Out of these 001 was an SD connection and my original request was to discontinue this SD set top box and NOT the HD connection. Moreover, to make it worse, now there are 2 HD connections that are completely non-functional now.

Mar 30, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 18 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

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Verified Support

Feb 23, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 February 2017.

We tried calling you multiple times to get additional details to enable us to address your concern.

However, there was no response.

We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

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Hello sir,
i made a recharge of 96 rupees on 17 feb 2017 with a transaction id[protected], on number [protected]

the number is of gujrat and presently i m in up east,

the amount is being deducted,

kindly tell whether the net would work or not, cause till time it is not working,

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Address: Mohali, Punjab, 140301

Website: Www.airtel.in

Sir I want my old sim back this number is not activate now before 2 year I go abroad so this number is disconnected from airtel my old number is [protected]
I[censored] can help me [protected] or [protected] call me
Regards
Deepinder Singh
Punjab

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Address: 632014

Website: www.airtel.in

Hello,
i am for andhra but i am studying in Vellore, for my phone number their is no STD offers if i will call to my home town it charging double how i want live.Now a days JIO sim & other have came but i am preferring airtel but now jio came to existing so u'r increasing offers to the normal customer. if i will call to the customercare their are not responding.

if change offer i will be airtel otherwise i will go to other best networks

Mar 24, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 17 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: 700156

In the month of Aug'16, I went to UK and US. For business purpose, I added International roaming pack in my account. When I came back from there, I asked multiple times (you can pull calls data made to Airtel) Airtel team to de-activate my international roaming pack which was not done. In Dec'16, I went Singapore with family and used data pack there without knowing that international pack is still active. Now they have sent me a bill of 172000 (which I am not going to pay under any circumstances).

Mar 28, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 17 February 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

May 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 17 Feb. 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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View replies

S

sharadsood

from Mumbai, Maharashtra

Mar 6, 2017

Hi -

I have not received any update on this. Request you to please look into this on urgent basis.

Also, I have raised FIR also in Newtown Police station regarding this.

In the month of Aug'16, I went to UK and US. For business purposes, I added International roaming pack in my account. When I came back from there, I asked multiple times (you can pull calls data made to Airtel) Airtel team to de-activate my international roaming pack which was not done. In Dec'16, I went to Singapore with my family and used data pack there without knowing that international pack is still active. Now they have sent me a bill of 172000 (which I am not going to pay under any circumstances).

Thanks!
Sharad

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After repeated sms, you not stop modelmaniaw pack, I have receieved your sms of stop service, in spite of it you not stopped said service, I have prove, If you not stop I will go consumer court.

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