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Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
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Airtel reviews & complaints page 1388

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T
tcak145001
Feb 13, 2017
Resolved
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Resolved

Address: Bangalore, Karnataka, 560066
Website: www.airtel.in

False commitment by Airtel.

I have requested for broadband connection on 4th feb, 2017 against CAF No. tblr 7174475 and made three month advance payment Rs. 2584.00 along with my documents on 6th feb, 2017. As per commitment, service has to be activated in 3 days. But nothing is heared back from airtel executive uptill 13th feb, 2017 (7 days of making payment and documents) Even executive is not taking my calls. Please check this link of my executive's website who is not taking my calls on numbers provided by them [protected],[protected] http://www.bookmeonlinenow.com/airtel_broadband.html.
Now even Airtel is not ready to refund my money Rs. 2584.00 paid by me.

Very bad experience. I would suggest not rely on Airtel broadband
Mar 20, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 13 February 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Feb 17, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 13 February 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    R
    Rahul Ravinder
    from Jogindarnagar, Himachal Pradesh
    Feb 13, 2017
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    Address: Hisar, Haryana, 125001
    Website: [email protected]

    [protected]
    Internet ka 3g pack bhut manga hai
    I have port number in idea
    Feb 13, 2017
    Updated by Rahul Ravinder
    In pirpead number
    Airte mujhe 148 repay my 1gb 3g data 10 din k ly dy rhe h. Or idea pure month k ly
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      S
      Shwetank Mishra
      from Noida, Uttar Pradesh
      Feb 13, 2017
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      Address: Ghaziabad, Uttar Pradesh, 201001

      According to airtel reference number 78615588 my airtel broadband connection should have to be resumed from 11 feb but its still not working.
      I have paid all the remaining bills long back.
      Airtel colleagues are giving false promise repeatedly and are not resolving the issue.
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        M
        Mady1993
        from Chandigarh, Chandigarh
        Feb 13, 2017
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        Address: Chandigarh, Chandigarh, 0172

        Hello Sir/Madam,
        My Phone is stolen by someone. So, Please BLOCK my number:- [protected]
        Therefore, It couldn't be misused by anyone. I have registered the FIR complaint for the same. So, Please Block it as soon as possible.

        Thankyou.
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          M
          madhavi prasanna
          Feb 13, 2017
          Resolved
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          Resolved

          Address: 520008

          Please provide me the details of february 2012 upto march 2012. As it it very urgent as i have lost some of my important contacts iam not even able to contact them through mail as there is no reply from them. Please very urgent. Hope you will reply me as soon as possible and fullfill my details whatever i have given to you. Please send me the numbers to whom i have contacted or the person who contacted me.
          Thank you
          Mar 16, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Feb 13, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 13 February 2017.

          Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

          However, incoming call details cannot be provided due to unavailability of the same with us.

          Regards,

          Anil S.
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            N
            Nijanthanbe
            Feb 13, 2017
            Resolved
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            Resolved

            Address: Bangalore, Karnataka, 560068

            Hello,

            I am Nijanthan from bangalore. I am using Airtel broadband for more than 2 years. Still now i don't have any major problems. Now i have shifted to new home in the same area next street, which is not more than 400 meters.
            I have submitted a shifting to new address service request on Feb 04, 2017. Service technician came on Feb 07th and inspected the connection and said there is some port issue and he said he will come tomorrow and fix the connection. But he didn't turned up till now. I have escalated the issue to escalation department.
            Kiran from escalation department called immediately and said there was some back end issue which will be solved within 24 hrs. But no response from him after that. I have called customer support team, but no proper response from them.
            My friends are suggesting to change to other local network providers which are providing more better services.
            I am not sure what to do next. Anyone can help me.

            Service request no: 78490612

            Thanks
            Mar 17, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Feb 13, 2017
            Updated by Nijanthanbe
            Hi Akansha,

            Thanks for the quick response. But for past one week all you guys are saying the same thing and again no technician is coming to fix the issue. If this issue is not gone fix within today, tomorrow i am going to cancel my airtel connection. That's it.

            Thanks.
            Verified Support
            Feb 14, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 13 February 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              M
              mirza9860
              from Aurangabad, Maharashtra
              Feb 13, 2017
              Resolved
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              Resolved

              Address: Aurangabad, Maharashtra, 431001
              Website: [email protected]

              Namsate
              Sir/Madam
              Roz Naya Saal Naya Ghar Airtel Winner Zone 7 Sawal puche gaye magar Aaj ki Date 13/02/2017 mai sirif 5 hi sawal puche 2 sawal kam puche gaye.
              Per Day Total Sawal 7 he
              Magar Aaj ki date sirif 5 sawal puche plz reply dijiye ki aaj ki date 13/02/2017 mai sirif 5 sawal q huwe.
              Mar 19, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Feb 16, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 13 February 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Anil S.
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                D
                Dorababu007
                from Mangalore, Karnataka
                Feb 13, 2017
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 500072

                I will explain my problem clearly,
                I have taken Airtel 4G postpaid sim, Sim activated on 21St Jan'17, at that time Airtel person said you have unlimited calls & 6GB data with 4G speed. but they given 3GB data only, and i asked customer care than they activated 6GB data but net speed is receiving 2G speed. I registered a complaint to Customer care person on 31 jan'17 they told me your 4G services stopped we will activate within 24 hours, but till know they're not activated my 4G services & customer care persons are not responding properly. Till know my problem was not resolved, please help on this issue
                Mar 20, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Feb 17, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 13 February 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  J
                  Janarthan Murugesan
                  from Chennai, Tamil Nadu
                  Feb 13, 2017
                  Resolved
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                  Resolved

                  Address: Sivaganga, Tamil Nadu, 630302

                  Hi sir, I have used airtel DTH connection and stopped recharging since 4 months as i don't need the connection. I received a call from airtel stating do a minimum recharge for 100 it will be in safety deposit there will not be any deduction and when i need the connection i can resume the connection with the same balance or else the connection will be disconnected soon.under ref[protected]. Now they started deduction and also stated i have to pay 30 per month for safety deposit.whats going on?
                  +1 photos
                  Mar 20, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 13, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 13 February 2017.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Akanksha Singh
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Feb 17, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 13 February 2017.

                  We were waiting to receive your contact details to enable us to address your concern.

                  Since we have not heard back from you, we trust your issue has been resolved.

                  If you require further information / assistance, please write to us at [protected]@in.airtel.com

                  Regards,

                  Akanksha Singh
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    S
                    suryass
                    from Hyderabad, Telangana
                    Feb 12, 2017
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                    Address: 500028
                    Website: airtel

                    Recently i converted from postpaid to prepaid, by mistake i paid pospaid bill payment of Rs 800 to my mobile number [protected]. how can i retrieve that amount back to my account? please let me know
                    i am still using this number. can airtel add rs 800 to my prepaid account balance.
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                      N
                      Nagnath mule
                      from Mumbai, Maharashtra
                      Feb 12, 2017
                      Resolved
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                      Resolved

                      Address: 413005
                      Website: Indian cons Complaint

                      I was recharged rupees 301/-but according to sms I was recharged but I have not get benifit of received offer from AIRTEL.

                      Today on 12/02/2017, I have received sms from your side of offer Rs 301/- unlimited std and local calling and 4 GB internet,
                      But I was called to customer executive, but he tol I have no any offer regarding this amount.
                      Please check attached screenshot of sms in that I received sms from your side.

                      Rs301=Unlimited Loc+STD call+4GB 3G/4G, 28din
                      Rs55=13000 Loc+STD mob sec, 28din
                      Rs6=Loc+STD mob 30p/m, 90din
                      Dial *121*1# /download My Airtel App Airtel.in/5/m

                      From Mobile I can't send screenshot, i just copied received on today date,
                      If it is necessary then I will send it on my different mail address .

                      So please take this on top priority and solve the issue and give me the benefit accordingly received sms .

                      Thanks & Regards
                      Nagnath Mule
                      +2 photos
                      Mar 24, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 16, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 12 February 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        S
                        siva challa
                        from Calicut, Kerala
                        Feb 12, 2017
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                        Address: Kurnool, Andhra Pradesh, 518594

                        My sim does not show any messages in my mobile after upgred to 4g sim
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                          R
                          Raju chowdary
                          from Pune, Maharashtra
                          Feb 12, 2017
                          Resolved
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                          Resolved

                          Address: Anantapur, Andhra Pradesh, 515765

                          Hello

                          this is raju.we need 3g network in my area because we are getting 2g net but very slow like 20 kb for second so its its not possible to browse and to download anything so that I requested to please cover my area with 3g because we are in village and we are long to 3g network 20 km.the location is guddella village kambadur mandal anantapuram dist

                          from
                          airtel customer
                          +1 photos
                          Mar 20, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 16, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 12 February 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            N
                            Nikunj Raiyani
                            from Surat, Gujarat
                            Feb 12, 2017
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                            Address: 360003

                            Please provide me information this number [protected] name and address.
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                              S
                              Shelli
                              from Jogindarnagar, Himachal Pradesh
                              Feb 12, 2017
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                              Address: 147001
                              Website: Bharti Airtel. Com

                              Please send me bill payment receipt every month to my email. ravinder. kaur @sbp. Co. in. and also send me bill receipts from 10 Nov, 2016 to 10 Dec, 2016 and from 10 Dec 2016 to 11 Jan 2017 . It's urgent.. Do the needful urgently please.. As I have to claim my previous bill from my office so it's urgent
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                                T
                                twinkles721
                                from Chennai, Tamil Nadu
                                Feb 12, 2017
                                Resolved
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                                Resolved

                                Is it possible to get airtel prepaid call details

                                Address: Alappuzha, Kerala, 690101

                                Is it possible to get airtel prepaid call details both incoming and outgoing?
                                Want to get Dec 20 to January 30 call details of my another number.
                                Please inform me whether it is possible or not. Then i will provide further details. Just want to know first.
                                It is a prepaid number that is why asking whether it is possible or not, please revert me as soon as possible.
                                thanks and warm regards...
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                                S
                                sassi
                                from Delhi, Delhi
                                Feb 12, 2017
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                                Lost my phone so please block my number-[protected]
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                                  गगन शनिवार म्हात्रे
                                  from Mumbai, Maharashtra
                                  Feb 12, 2017
                                  Resolved
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                                  Resolved

                                  Address: Raigad, Maharashtra, 410206

                                  I am using airtel postpaid number ([protected]) from last 4 years. Now I have converted my number from postpaid to prepaid on date 08/02/2017 and my televerification is also gone positive, but after that I unable to recharge my number. I tried recharge Rs. 10, 20, 30, 50, 100 of normal amount, even I tried Rs. 84, 106, 123 recharge amount of FRC ( First Recharge ). Everytime same error appears, " Recharge not successfull on this number ".

                                  I feel like very very poor service from One of the Biggest Telecom company of India. This is very very poor service.

                                  When I call customer care, everytime they told that our technical person should be call you shortly but no any response or call from Their Technical person.

                                  What the heck is this???

                                  Are the AIRTEL company and their related person not interested to solve my problem???

                                  Tell me.
                                  Mar 20, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 16, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 12 February 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    J
                                    Janmejaya Sahoo
                                    from Asansol, West Bengal
                                    Feb 12, 2017
                                    Resolved
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                                    Resolved

                                    Address: 752106

                                    Dear Sir,

                                    I am a costumer of AIRTEL ODISHA. My no. is [protected]. I can't get any network (othet wise BSNL) in village:- Sarangagada dist:- Kandhamala State:- ODISHA PIN:- 762106.

                                    So, I request u to please situate here a AIRTEL network for better communication.

                                    Thank U.

                                    Address:-

                                    at/po.:- Sarangagada

                                    Block:- K. Naugaun

                                    Dist:- Kandhamala

                                    State:- Odisha

                                    Country:- INDIA

                                    P.I.N.:- 762106
                                    Mar 17, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 14, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 12 February 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      S
                                      sonu@01
                                      from Noida, Uttar Pradesh
                                      Feb 12, 2017
                                      Resolved
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                                      Resolved

                                      Address: 110005
                                      Website: consumer compalint

                                      Dear Sir,
                                      its been the pathetic services found till date as i applied for porting into airtel and sales people came to my office and took all documents and gave me SIM aas well .
                                      i was told that one service call u will get and then verification will be done .

                                      but i am so disappointed that nothing has happned yet .

                                      If you cant solve it in 2 Days TAT...
                                      I will not join Airtel and will continue with Vodafone only .

                                      I opted the plan - 499

                                      Regards
                                      Santosh K
                                      Mar 17, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 14, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 12 February 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Akanksha Singh
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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