Claimed

Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
Complaints 54766
Resolved
21977
Unresolved
32789
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1388

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
Imperials
from Gurgaon, Haryana
Feb 17, 2017
Resolved
Report
Copy
Resolved

Address: Jaipur, Rajasthan, 302001

Hello sir/ma'am,

I am surprise to see my airtel bill, in which continuously outgoing call to [protected] every day 5 to 7 calls, when i am trying to know about this no. through airtel customer care, she told me, she can't share details with me for other no., i also request her at least tell me name of no. holder cuz when i try to call on no., call is disconnected within second.
Apr 1, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 17 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Feb 22, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 17 February 2017.

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Tintu Shakthivel
    from Chennai, Tamil Nadu
    Feb 17, 2017
    Report
    Copy

    Address: 600094
    Website: airtel.in

    I recharged my account with 168 RS with 1 GB data morning. But when i verified now its shows balance as 3.4MB how the data is moving to another account.
    why there is 2 accounts to manage data and why it is not mentioned in website
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      Chidambaram Ramesh
      from Alampur, Telangana
      Feb 17, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: 600099

      I have requested them to close my broad band /phone connection on 16 th october 2016. Accordingly they accept my request and charge me Rs 1047 for the broken period and the was paid by me. But again they have raised bill for nov and dec and asking me to pay by sending sms and cell . In this regard i have contactedtheir customer care more than 3 times and they said they will reverse the entry and inform me.I have sent 4 mails in this regard.no action so far. I am a senior citizen .they are making me run pillar to post.Please arrange to close the issue forthwith
      Mar 25, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Feb 22, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 17 February 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Anil S.
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Hi [protected] is my airtel money number I am forget my mpin please help me reset mpin plz plz
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        ajinkyask
        from Noida, Uttar Pradesh
        Feb 17, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: Nashik, Maharashtra, 422011

        Actually I am getting unwanted calls from some person. So that i want a incoming and outgoing call details of my number. Period 1st Jan 2017 to 10th Jan 2017.
        He is calling me continuously from last 6 months.
        I wanted to make a complaint to that number. So kindly provide me the incoming and outgoing call details of my airtel number as early as possible for the period of 1st Jan 2017 to 10th Jan 2017.
        Mar 20, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Feb 17, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 17 February 2017.

        Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

        However, incoming call details cannot be provided due to unavailability of the same with us.

        Regards,

        Akanksha Singh
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        मेने airtal का recharge[protected] को 145 का customer cear से पूछ के किया था पर
        145 मे 14GB data नहीं आया
        airtal धोखा कर रही है और मेरी complent भी नहीं ले रही है ।
        145 का public offer बोल कर धोखाधड़ी की है ।

        Airtal company मेरे mobile no. [protected] पर offer नहीं बदलती है । 3 month से 1 ही offer चाल रहा है ।
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          F
          Farmaan Qureshi
          from Jaipur, Rajasthan
          Feb 17, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: Jaipur, Rajasthan, 302002
          Website: WWW. AIRTEL.IN

          Hello Sir
          I Recharge My Airtel Data Card Number Through ICICI Net Banking With Plan
          Of 80 MB 2G/3G Data @ Rs22. But Airtel Did Not Give Me This Benefit They Give Another Unuse Unexpected Offer Of 20Paise/Minute Call Rate 28 Days Which Is Un use For Me I Talked To Airtel They Are Saying This Is Not Their Fault This Is Bank Fault. But Bank Are Saying All Update Come Through Airtel This Is Airtel Fault. Now What I Need To Do. This Happen With Me Many Time, Please Take Action against Airtel.

          Thanks
          Apr 1, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Feb 17, 2017
          Airtel Customer Care's response
          Dear Mr. Qureshi,

          This is with reference to your post, dated 17 February 2017.

          We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

          We look forward to receive the required details.

          Regards,
          Akanksha Singh
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Feb 17, 2017
          Sn Mali's response
          Sir
          Mera no. [protected] ki called diteil
          Verified Support
          Feb 21, 2017
          Airtel Customer Care's response
          Dear Mr. Qureshi,

          This is with reference to your post, dated 17 February 2017.

          We were waiting to receive your contact details to enable us to address your concern.

          Since we have not heard back from you, we trust your issue has been resolved.

          If you require further information / assistance, please write to us at [protected]@in.airtel.com

          Regards,

          Akanksha Singh
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Sir mera mobile no [protected] he meri gmail account [protected]@gmail.com par bhejne ki kirpa Kare
          Airtel store : Needs Telecom-1 no feeder road Belgharia Lol 700056 Nr Kamarhati Municipality has changed Rs. 50 for reissuing sim card which is suppose to Rs. 25.

          I've confirmed several times with Airtel customer care 198 and they said everytime the same amount which is Rs. 25.

          Please take nessesary action. I remain.
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            mmaro
            from Chennai, Tamil Nadu
            Feb 17, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: 630302

            Hi I am from Devakottai, Annanagar in our area for the past two years we dont have a proper network. If you are inside the home then tower will be 0.Lots of complaints registered with Airtel but no use.If anyone can resolve from Airtel will resolve this issue.If airtel wants to check the signal strength then they can test.Annanagar, Devakottai . So for other networks are working without any issues except airtel.
            [protected]/[protected]
            Mar 23, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Feb 17, 2017
            Updated by mmaro
            Hi, am having act internet connection in my home chennai, Vadakupattu, Kovilambakkam, After the vardha cyclone the interner gone . After that on Feb 1st week we got the connection again, but after 2 days the connection again lost.Lots of complaint registered but no use.Very worst service i ever met.
            Verified Support
            Feb 18, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 17 February 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              bhaskarnaidu
              from Mumbai, Maharashtra
              Feb 17, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: 400103

              I am Bhaskar Naidu want to lodge a complaint against airtel, as i am getting unwanted calls from number starting from[protected]/69121646/[protected].
              As sometimes he speaks some rubbish and disconnects the calls and sometimes it is a blank call as well as missed calls also.
              I want to bring it to your notice that once or twice it had happened that the person on the phone had asked to come to certain unknown place without revealing his/her identity.

              Kindly look into the matter at your earliest or else i need to lodge a police complaint against the person whomsoever it may be...

              Thanks and regards
              Bhaskar Naidu
              Mar 20, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Feb 17, 2017
              Airtel Customer Care's response
              Dear Mr. Naidu,

              This is with reference to your post dated 17 February 2017.

              Please use our call manager service to manage such unsolicited calls.

              Please refer this link - https://www.airtel.in/airtellive/service/ACM to know more about the call manager service

              You may also report this to law enforcement authorities.

              Regards,
              Anil S.
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                J. Andrew PJ Kumar
                from Chennai, Tamil Nadu
                Feb 17, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: 600095
                Website: airtel.in

                I applied for a airtel broadband connection at my house on Gurusamy Road, Nolambur, Chennai. The tele marketing person had assured me that 16 mbps connection was feasible. I paid Rs 1000 online. But the next day, a technician called me and said, it will not be possible to provide broadband connection in the location.
                They have not responded to my calls. Nor they have refunded the money. Very poor service.
                Mar 30, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Feb 26, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 17 February 2017.

                We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                May 12, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 17 Feb. 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mahantesh Rajapur
                  Feb 17, 2017
                  Report
                  Copy

                  Address: Gulbarga, Karnataka, 585103
                  Website: Airtel company

                  My mobil number [protected] Karnataka sim not getting recharge it say dectivated pls do re-active the same number . I want to use same number only pls need help
                  Thank you.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    9
                    9055265147
                    from Delhi, Delhi
                    Feb 17, 2017
                    Report
                    Copy

                    Address: 182101

                    Sir i purchase a postpaid sim from airtel care shop and assured me that it will active within 4 hrs.After two days they told me that sim is defective so that we are giving you a dup sim. Today after five days sim has not activated.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rs12345
                      from Basi, Rajasthan
                      Feb 17, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Website: www.airtel.in

                      I am using an airtel prepaid sim ([protected]) and 2 days ago, I got a 3G data pack recharge of 1 GB data limit valid for 28 days. Last evening, 16th feb 2017 I lost around 500 mb from my data pack when I wan't even using it so much and just right now, 17th feb 2017, suddenly my data pack got used by 400 mb when my phone wasn't even in use and all tasks were cleared. It showed me that my data limit is reached when I haven't even used my phone that much+ I have wifi at home and college so I just cannot get this sudden data limit ending notice as this is not a common occurrence and I usually have an idea of how much data gets used every time I get a recharge done and the funny part is I had hardly used my phone in 2 days because of my very tight schedule and work pressure.
                      Please try to resolve this issue.
                      Mar 31, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 18, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 17 February 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Akanksha Singh
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rahul2891
                        from Rishikesh, Uttarakhand
                        Feb 17, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: New Delhi, Delhi, 110048

                        I am not getting where to complain . . I called the company numbers they put me on Voice system . I am not getting where to complain sir please Sir I lost my phone today on 17 Ben 2017 it had two SIM Airtel [protected] and Vodafone [protected] I am requesting you to please block both these SIM cards . I would like you to please help me . I am feeling very helpless .I will be very thankful i[censored] help me to get both the SIM cards blocked .
                        Apr 5, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 17, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 17 February 2017.

                        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                        We look forward to receive the required details.

                        Regards,
                        Akanksha Singh
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Feb 21, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 17 February 2017.

                        We were waiting to receive your contact details to enable us to address your concern.

                        Since we have not heard back from you, we trust your issue has been resolved.

                        If you require further information / assistance, please write to us at [protected]@in.airtel.com

                        Regards,

                        Akanksha Singh
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Naik Uday P.
                          from Delhi, Delhi
                          Feb 17, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          My sim no. [protected] has been suddenly blocked since last 20 days. Accordingly I contacted Airtel Gallery, Nashik Road, Maharashtra. I was assured that my sim will be reactivated within a week. I regretfully state that the sim is not reactivated till date. I am using the sim since last 6 years. This has caused a great inconvenience to me.
                          Kindly consider the situation and do the needful at the earliest otherwise unwillingly i will have to take legal action.
                          Regards
                          Naik Uday Purushottam
                          Apr 4, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 17, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 17 February 2017.

                          We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                          We look forward to receive the required details.

                          Regards,
                          Akanksha Singh
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Feb 21, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 17 February 2017.

                          We were waiting to receive your contact details to enable us to address your concern.

                          Since we have not heard back from you, we trust your issue has been resolved.

                          If you require further information / assistance, please write to us at [protected]@in.airtel.com

                          Regards,

                          Akanksha Singh
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            Chetang Khatri
                            from Kota, Rajasthan
                            Feb 17, 2017
                            Report
                            Copy

                            Address: Sirohi, Rajasthan, 307026

                            Mobile number [protected]
                            paytm Order Id [protected] has been successfully processed with Rs.348.
                            with reference number[protected].
                            till today i have not received balance.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rattananuoop
                              Feb 25, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Chennai, Tamil Nadu, 600020

                              I have been charged for the past six months since I advertising been out of the country it being deducted from my account. I want this service to be deactivate immediately and refund my hard earned money.

                              I don't know how this service has been activated but unfortunate for me this has been going on since forever when I go to the airtel service center they say they cant help me. when I m out of the country I m scared to recharge since as soon as I recharge they charge me for the same. I cant even send an sms to stop the service.

                              [protected] this I is my no.

                              Rattan Anuoop - you can contact me on [protected]
                              Apr 8, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 04, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 25 February 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Karishma Chauhan
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                U
                                umakothapalli
                                from Bengaluru, Karnataka
                                Feb 17, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Ranga Reddy, Andhra Pradesh, 500049
                                Website: www.airtel.in

                                I had ported from Vodafone to Airtel Postpaid and this is my first day worst experience with Airtel.

                                At the time of the porting Airtel Executive promised me for 8GB 4G data and unlimited free voice calls all over India for a final bill amount of 540 rupees (inclusive of taxes). But, now cust care exe. says 3GB data and I will be charged for 630 rs.
                                Mar 23, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 18, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 17 February 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Akanksha Singh
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Deepubabushark
                                  from Chennai, Tamil Nadu
                                  Feb 17, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600055
                                  Website: Airtel.in

                                  I'm stayiing in Mittanamalli, chennai-55.Recently I changed my Airtel prepaid number 3G SIM card to 4G SIM card on my iPhone 5s which one I specially bought 4G internet service. But I only getting 3G signal.I call 121customer service, they said no 4G connecting to my Area if so why don't they mention before I changed my SIM card .Ive been cheated and lost my money by topup 4g data pack.Again I tried and submitted my complain.They are saying I can issue this complain to any media.
                                  Apr 2, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 20, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 17 February 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Hi,

                                  I am also not getting 4G network with iphone 6s plus..
                                  Airtel customer support people will just by time by giving stupid reasons..
                                  I am in contact with airtel from last 3 weeks but they didn't fix my problem..

                                  Iphone 6s users, please don't buy airtel 4G connection.. there is no guarantee for 4G working..
                                  Please use vodafone 4G.. It is working fine with my phone.

                                  Thanks
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Dipankarsona
                                    from Kolkata, West Bengal
                                    Feb 17, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Kolkata, West Bengal

                                    Dear Sir,

                                    In my earlier mail and with over telephonic conversation I already inform you that I am unwilling to continue your broadband service as well as telephone service with immediate effect but till date you are not disconnect your services.

                                    Hence, you are requested and reminders to disconnect the connection with immediate effect.

                                    Thank you

                                    Dipankar Saha
                                    Mar 29, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 18, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Saha,

                                    This is with reference to your post dated 17 February 2017.

                                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Feb 22, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 17 February 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Anil S.
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Paras.gupta
                                      from Noida, Uttar Pradesh
                                      Feb 16, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Ghaziabad, Uttar Pradesh, 201017

                                      I, Paras Gupta, am customer of Airtel digital Tv since past 2 years and each year I have faced similar issues. Last year I did not pay much heed to it, but I now have realized that these DTH companies are looting us and we need to do something about this. So this year, I am gearing up to take legal action against them. Below is the description of my issue faced this during past 11 months.

                                      Issue Description:
                                      I renewed my connection on 27th March 2016, DigitalTV ID [protected]-001 with Rs. 4752 for Mega Standard 11M+M pack and DigitalTV ID [protected]-002 with Rs. 3012 (discounted price on second Tv connection for same pack).
                                      Firstly, they have revised prices in mid-of the season and accordingly my 12 month subscription has been reduced and my connection will be suspended from 17th Feb 2017. I.e. subscription reduced to 10.5 months from 12 months.
                                      Secondly, they have activated few Top-up packs on my connections without my consent or request. I wrote emails to them as the customer care is never reachable. To my emails, I have received responses such as, “packs are activated with customers request and consent only; this has been confirmed by our customer care”. When I ask for proof and call recordings, they ask me to get in touch with customer care, which is never reachable.
                                      Action Sought:
                                      Firstly, I want my complete 12 month subscription on both my connections as promised on 27th March 2016.
                                      Secondly, I want refund for all the top-ups activated without my i.e. customer’s consent.
                                      Thirdly, I request you to compensate me with an amount of Rs.10, 000/- for the extreme stress and mental agony and time wasted by the customer care unavailability and unacceptable responses.
                                      In case you fail to take these steps within 15 days from the date of this letter, I would be forced to:
                                      ● Ask my lawyers to file a consumer complaint against you for gross negligence, lethargic conduct and deficient service, as well as additional compensation for mental agony and legal costs;
                                      ● Ask my lawyers to consider the filing of a civil suit against your organization;
                                      ● Start a sustained online campaign spreading the word about the appalling level of service that I have received from you; and
                                      ● Issue press releases online and in the print media.
                                      I hope that I do not have to take these steps and look forward to an amicable resolution of this issue.
                                      Apr 1, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 23, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Gupta,

                                      This is with reference to your post dated 16 February 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Akanksha Singh
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        sushantsutar
                                        from Mumbai, Maharashtra
                                        Feb 16, 2017
                                        Report
                                        Copy

                                        Address: Mumbai City, Maharashtra, 400708

                                        Mam plz deactivate may airtel.no. [protected].My no. is already not in use by me. It's sim card is damaged. But the bill has came to my house even if it is not in use. So I request u to deactivate my this no. Thnx
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit