Airtel Complaints & Reviews

Feb 18, 2017

Updated by Ayush Kumar Kedia Namaskar sir mera airtel mobile number hai [protected] darsal sir meri yeh complain hai ki aaj subah se mera internet kaam nahi kar raha hai sabhi website application per kaam nahi kar raha hai kuch bhi open karte hain toh connection faild batata hai hum kya karen sir aap hi bataiye bahut pareshan hain sir mera address hai - Main Road Gaon- Sonbarsa Raj District- Saharsa pincode- 852129. hum yahin rahte hain sir aur issi gaon mai aapka internet kaam nahi kar raha hai baaki dusre city mai kaam kar raha hai iss liye mujhe lagta hai ki yahan per aapke tower mai kuch tecknical kharabi aa rahi hai jiske bajah se hum sabhi airtel grahak ko yeh dikkat ho rahi hai kabhi kabhi toh airtel ka tower hi nahi rahta hai iss liye aapse niwedan hai ki meri yeh complain darj kar jald se jald iss problem ko jar se solve kar diya jaay taaki aage se hume yeh dikkat nahi ho aapke aage haath jorte hain please jitni jaldi ho sake iss problem ko solve karwaiye mera mobile number yahi hai [protected]

Feb 18, 2017

Updated by Ayush Kumar Kedia sir jaldi se yeh problem ko solve karwa dijiye hume kaafi dikkat ho rahi hai sir

Feb 18, 2017

Updated by Ayush Kumar Kedia Namaskar sir mera idea mobile number hai [protected] darsal sir baat yeh hai ki karib dher saal pehle mera yeh sim kho gaya tha aur maine block karwa diya tha lekin jab aaj maine iss number per call kiya toh yeh number per ring ho raha hai isska matlab yeh sim use ho raha hai iss liye sir aapse niwedan hai ki meri iss complain ko rejisterd kar [protected] iss sim ko jald se jald block kar dijiye

Feb 19, 2017

Updated by Ayush Kumar Kedia sir please hum aapse request karte hain ki iss problem ko jald se jald solve karwaya jaay

Feb 19, 2017

Updated by itscooltime I called 400 and got no option for customer service, only 1)recharge 2)send money 3)pay a shop 4)last 5 transactions 5)change mpin. What is this nonsense? Can't you just fix this issue without all these inconveniences?

Feb 21, 2017

Updated by itscooltime I called 400 but there was no option for any customer service, and this is really unacceptable. My refund of Rs.87 is still not credited and its been 2 weeks. I sent them emails and they said they get back to me in 2 days and still no response after that. The complaint reference no. is 295192. The refund details are given below
Authorization code for sale transaction 262486
Refund Reference # 75260827040011766802856
This is very unacceptable. Refund this ASAP.

Feb 23, 2017

Updated by itscooltime still no refund

Feb 18, 2017

Updated by Abhishek B K I am open in mobiles services please change airtel normal sim to demo sim

Feb 18, 2017

Updated by Bhagirath Nagar Network probalam

Feb 18, 2017

Updated by Bhagirath Nagar Diar sir yeha par airtel ka network sahi nahi chal pa raha hai kabhi ata hai kabhi nahi aata 3g net bhi sahi nahi chal pa raha hai..
Apne app chalte huye cut ho jata hai apse ricwest karta hu ki app jaldi se is par koi riaction le...sewa jaldi se shuru karwaye...kafi pareshani ho rahi hai...sahi tarha se ntwork nahi hone k karan kai prakar ki pareshaniya aa rahi hai kabhi bhi network chala jata hai... Kafi der tak nahi aata hai...

Feb 18, 2017

Updated by jawa43mit Any other network having good coverage let me know, I would like switch over to other network.

Check the attached image, there is no sending possibility to reply to Airtel. Even though we sent it will never sent or delivered. But still they're show-casing that they have the feasibility but customer's are not using like that.

Not only this previously I had so much issues on balance deductions then & there. More often I got frustrated that's why I complaining so that others can be alert from Airtel.

Apr 25, 2017

Updated by jawa43mit Not Resolved...

Nowadays voice breakage, cross talk all happening. Once I thought Airtel is Good, Now it's going down.

Apr 25, 2017

Updated by jawa43mit Without resolving status changed

Feb 26, 2017

Updated by Sanjeev Thanks for the quick turnaround.

Mar 02, 2017

Updated by Sanjeev I have to take my word back. It was just couple of days of happiness. I got a call again today from one of the executive. I got call from [protected].

Please remove my 2 numbers from your database and the numbers are [protected] & [protected]. I need a complete investigation on why am I still receiving calls from your customer service.

May 13, 2017

Updated by Sanjeev No action taken from them, I am still receiving lot of calls. Please take necessary action.

May 13, 2017

Updated by Sanjeev Please reopen this complaint.

Feb 19, 2017

Updated by Aabid Wani Due to network failure and cal break my problem was not heard by costomer care and still I m waiting for a cal from ur side

Feb 21, 2017

Updated by Jagdip Vaishnav Below is mail sent to Airtel.You shall realise how Airtel fools consumers /customers .No business ethics
[protected][protected][protected][protected][protected][protected][protected][protected]
Airtel

Sir Complaint Against Airtel
Mobile no -[protected]
[protected]--------

I do not agree with your views.
[1]I have made calls outgoing or received incoming calls on whats app only, then why charged
[2] Airtel has charged on incoming calls made by Airtel, received by me at USA,
[3] When app facility through wi fi is free where is the question of paying charges, even mobile data is switched off
[4] How Airtel can make unsolicited calls that too at midnight, harness consumer /customer
[5] What about handset which fell down from my hand while receiving one of the call from Airtel at midnight.
[6] How Airtel can activate international roaming facility on pre paid facility., without consumer/ customer consent
[7] My mobile number was /is not [protected] as stated by you, Please do not fool customer /consumer
My alternative number is c/o[protected]

I am not satisfied with your services

Jagduti Vaishnav
senior citizen
USA

[protected][protected][protected][protected][protected][protected]
Response from Airtel

Dear Jagruti Vaishnav,
This is in reference to your communication to DOT with the reference number PMOPG/E/2017/0072673 dated 04th February 2017, wherein your concern is regarding balance deduction for the airtel mobile number [protected].
This is to apprise you that as per system validation adjustment has already been provided in your account for the above stated dispute. For details on tariff, visit http://www.airtel.in/mobile/prepaid/roaming/international
Furthermore, please be assured that our system is flawless and there is no manual intervention. The software captures the details of the call that you make from or receive on your mobile or the data that you use and generates the charges accordingly.
Moreover, we would like to inform you that International Roaming service is default service activation on all airtel prepaid numbers. Monthly rental of Rs.99 would be deducted from your main account balance once you latch on to the roaming network.
Also, we tried contacting you on number [protected] but could not establish contact.
Please be assured that it is our continuous endeavor to provide high quality service to the satisfaction of all our customers.
If you have any further queries/concerns, please feel free to contact us. We will make every effort to revert with a resolution as soon as possible.
Regards,
Seep Dutt
Customer Services
bharti airtel limited

Feb 21, 2017

Updated by Siddharth Nair Comments
Si Siddharth Nair 0 minutes ago

I'm from Ahmedabad and my number is [protected].

I just want you to either give what was promised i.e a no FUP 16mbps connection or disconnect it. I don't want any other alternative.

I've suffered quite enough.

Thank you