Airtel Complaints & Reviews

I was using an airtel sim...I drop my mobile road while driving a vehicle on 18th February 2017...My airtel number is [protected]..I request you to kindly block the sim at the earliest

Sir I am SATISH KUMAR. I am using the airtel sim card contact no is.[protected] sir when I send any sms the notifications show that sending is failed. Plz help me

Dear Sir,
We are not getting proper signals for the last 8 monthths.So many times we made complaints .But of no use .Suggest alternate
Thanks
P. Archana
[protected]
[protected]
[protected]

Hi sir

My name is Shiva Kumar

My Airtel money account blocked I enter three times wrong pin as i forgot my pin I tried to unblock my account on 400 and *400# but no response and they reply only in 24 hours every day.please help my number [protected] please do the need full sir.

Thanks
Regards
Shivakumar.m

Complaint1: No right information given in the app. Information is wrong.
I recharged using the airtel app which says 3gb 3g/4g at Rs.248. Instead i was credited 2gb 4g only data + 1gb 3g data. My phone doesn't support 4g and neither there is 4g coverage in my location. So that 2gb data went wasted. The app must give right information about the recharges.

Complaint 2: Customer care service doesn't provide right support.
I called customer care agent to ask about this issue. And what they replied was I am supposed to call customer care agents every time i recharge and ask if the information is right or wrong. Insane! If so then why is the app meant for? Even the supervisor didn't respond to me well. He started an argument over with me.

I have purchased airtel top-up recharge of rs. 10/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

Serial no:[protected]

Secret pin:108* *45496709

My mobile no:[protected]

Namaskar sir mera airtel mobile number hai [protected] sir darsal kal se mera internet nahi chal raha hai sabhi website sabhi application per nahi chal raha hai kuch bhi open karte hain toh Connection failed batata hai jiske bajah se hum bahut pareshan hain mera address hai- Main Road Gaon- Sonbarsa Raj District- Saharsa Pincode- 852129 issi area mai iternet kaam nahi kar raha hai iss liye meri yeh complain darj kar iss problem ko jald se jald solve karwa dijiye please sir

Hello team,
Yesterday evening i got the confirmation from airtel about successful approval received from reliance gsm about the mnp status for my two postpaid numbers ([protected] & [protected]).
Today when i changed the sims and got televerification done by airtel for both the numbers it remained successful for couple of minutes and after that started reflecting no service and there are no signal bars. Called airtel customer care and they suggested to keep mobile switch off and wait for two hours and network will resume automatically. However 3 hrs crossed and there is no change from the previous situation and i am helpless now as it's my official numbers and provided to on every single official platform including banks and all.

Now the customer care members are unable to comment anything. Request you guys to look after the issue as soon as possible because i am extremely helpless here due to both official numbers closed. Can i know any loss to business who the hell will be responsible for all my losses due to this absurd situations.

So, a few days back I posted a complaint about refund not being credited and one of the transaction got refunded but the other did not and I did not get any response from anyone. The refund amount is Rs 87. The complaint no. is 286549. The customer service has not replied to emails, too. This is taking too much time and very unacceptable for a process that is automatic. Please refund quickly.

I got my number ported from TN circle to Karnataka Cicle, but i am unable to connect to the 4G network.
The 3G works fine but i am unable to connect to the LTE network on airtel.
I guess they are repacking the 3G SIM in 4G packets.
I have a 4G sim, and a 4G handset, but still i cant connect to 4G network.

The customer support is clueless what to do.
worst experience ever. Switching to JIO next month.

I am NRI my india sim card now not working in Dubai now do not work . Please help me

We raised a request for broadband connection on 10th of Dec and we didn't got any connection and after that we raised a refund request on 7th of January 2017 but still our refund is pending with airtel. Everyday we are calling to their customer care but they used to give the assurance that your amount will be refunded within 48 hours but there is no refund initiated from their side.

We mailed to their zonal office their appellate team also but there is no response.

We keep on communicating them through mails and calls but there is update from there side.

Registered No for Broadband connection: [protected]
Registered Name: Nishant Gadgil.
Amount Paid: INR 3792
Token number for the refund request:-AOR3f564d(provided by airtel)

Please change airtel demo sim

I have recharged with rupees 349 and i had to get unlimited calls plus 3 gb of internet as it was shown in special recharge for you. But i got 1 gb of internet only.

Diar sir yeha par airtel ka network sahi nahi chal pa raha hai kabhi ata hai kabhi nahi aata 3g net bhi sahi nahi chal pa raha hai..
Apne app chalte huye cut ho jata hai apse ricwest karta hu ki app jaldi se is par koi riaction le...sewa jaldi se shuru karwaye...kafi pareshani ho rahi hai...sahi tarha se ntwork nahi hone k karan kai prakar ki pareshaniya aa rahi hai kabhi bhi network chala jata hai... Kafi der tak nahi aata hai...

Unassured Tariff - worst tariff preparing team they had.

SMS limit crossing Intimation not provided, I called to customer care and complaining about this but they told me that they sent Intimation. As like they are good enough at work not only that. They asked to check next day to check the intimation I must send the 100 SMS.

I got several call drops too if I asked they may blah blah(you people had conversation via phone) like that.

Network covered in most areas But Worst service(Airtel) they where keen on money so they are telling FAKE reasons.

I have never used Airtel network but I am frequently getting calls to convert to Airtel network. Last week, I got a call from[protected] number and he was so rude that instead of requesting, he asked me to complain with Consumer Forum also. Please take stringent action on these unsolicited callers. THis is very annoying as we were busy in meetings but have to pick up these calls as they call multiple times if we don't pick up. My number is [protected].

Dear sir
My number is [protected] postpaid.
Sir due to some financial problems I couldn't pay my bill in time as I was suggested to pay 1100 hundrd rs now I m ready to pay this but unfortunately my number is suspended n airtel customer care is now suggesting me to pay 2200 as I never use any service of airtel since last two months. I cant afford to pay 2200 rs.
My alternative number is [protected]

Hello,
Last month I made a top up recharge of Rs.100 to get 3GB. As per the communication it applies only to current bill cycle when the recharge has been done.

But surprisingly the plan is auto renewed and I will be charged. Talked with customer representative, it seems I was supposed to call airtel and ask them to deactivate the plan which is unreasonable.

Without providing any notification or asking confirmation, they are just forcing the consumer to pay.

Hi team,

This is ravi singh. I am writing this email w. R. T my airtel postpaid number [protected]. Today i received many calls from lok adalat, dont know what is this. On top of that they are claiming that they are lawyers. Upon discussion i pulled out some informations, they told me that airtel filed a case against you for non payment of your airtel bill of 3700/- along with penalty of 15000/- do you think customers are fools?
He stated me that we have sent notice to your residential address, i said i haven't received any notice, how you guys directly call us and tell that tomorrow you need to present in court. What [censored] is this. I have asked him to send me a written communication on my email id along with a soft copy of notice that they have sent, they refused to provide the same and disconnected my calls. And now not receiving any of my calls.

Second thing, my airtel number [protected] has already been lost in nov month for which i have raised complaint via call and email also to customer support to have it deactivated. Then how come there is a bill of 3700, why you guys not informed about any bills or unpaid amount to me. If you haven't disconnected my phone, its your mistake, why i will paybill for that. Kindly waive of all charges. Why there was no communication on email regarding pending due amount, and directly lodging/filing a case against customer.
Kindly ask those fellows to stop calling/harrasing me, otherwise i will file a fir and and harassment case & will report this incident to cybercrime also.

Kindly let me know if you actually filed any case against me in lok adalat? If not then i will go and report this incident to concerned. Kindly reply to this email before monday, otherwise i will send this communication to upper management and will put this issue in consumer court and many forums.

Also my address have been changed. I left mumbai in dec2016, now i stay in uttarpradesh (Azamgarh) and working here. For any future communications, kindly reply to this email.

Awaiting your response..

Regards,
Ravi singh