| Address: Raigad, Maharashtra, 410206 |
I am using airtel postpaid number ([protected]) from last 4 years. Now I have converted my number from postpaid to prepaid on date 08/02/2017 and my televerification is also gone positive, but after that I unable to recharge my number. I tried recharge Rs. 10, 20, 30, 50, 100 of normal amount, even I tried Rs. 84, 106, 123 recharge amount of FRC ( First Recharge ). Everytime same error appears, " Recharge not successfull on this number ".
I feel like very very poor service from One of the Biggest Telecom company of India. This is very very poor service.
When I call customer care, everytime they told that our technical person should be call you shortly but no any response or call from Their Technical person.
What the heck is this???
Are the AIRTEL company and their related person not interested to solve my problem???
Tell me.
Mar 20, 2017
Complaint marked as Resolved
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 12 February 2017.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [protected]@in.airtel.com
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
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