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Airtel Complaints & Reviews

www.airtel.in

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Updated: Nov 1, 2026

Complaints 54830

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21980

Unresolved

32850

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Address: Nagaon, Assam, 782428

I have facing network issue in our area from 7 year because of no mobile tower here. In my area all people have smartphone but no one get single number of network of any company except BSNL. For me and people of my area I want to open a new tower on my village. plz install a tower here I have land for install new tower.
My address
Vill- Kahargaon (near veterinary hospital)
P.O/P.S-Jamunamukh
Dist-Nagaon(Assam)
Pin-782428
plz contact: [protected], [protected], [protected]

May 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Chennai, Tamil Nadu, 600061

I am a customer of Airtel since 2007 and my prepaid mobile number is [protected]. I used to earn amount through online from laaptu.com and I give instruction to recharge amount often.Today also I instructed laaptu.com to effect recharge of Rs10 to my above mobile account and they did it at 1.50 PM.
But the credit has not been effected so far by Airtel

Apr 28, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 13 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 16, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 13 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 600005

Website: [email protected]

Sub : Speed change request - 16mbps & last 6 months 300 rs discount amount.

Please kindly change and return my Discount Amount.

Thanking you,

My A/c No. [protected], Phone No. [protected].

Alternate contact no. [protected].

Email id : [protected]@gmail.com

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Address: 620001

I want to disconnect my Airtel landline connection and internet connection. I have previously lodged an application, on phone, but no action has been taken yet by Airtel company.

Details of landline connection:-

Telephone Number:[protected]
Firm name : B. ABDUL HAKEEM

Previous Application Reference Number: LB[protected]

Please take action as soon as possible

THANKS

Apr 19, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

Airtel Customer Care's response Dear Hakeemabul,

This is with reference to your post dated 13 March 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 17, 2017

Airtel Customer Care's response Dear Hakeemabul,

This is with reference to your post dated 13 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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K

kaka1234@

Mar 13, 2017

From 3-4 days my airtel number showing network and i talk to coustomercare of airtel and they said that this number is not ragistred in my data
i need that number plese help me as possibal
my mob no. is prepaid
and i am using no. for 11-12 years
my airtel no. -[protected]

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Address: Jorhat, Assam, 785010

Website: Airtel.in

M not able to send sms through my airtel sim plzz help

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Address: Jalpaiguri, West Bengal, 735134

Please give internet service our service is not expire

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Address: 401203

I complained about technical fraud happened with me. I got airtel home wifi by paying advance rental in feb 2017. I used it only for 24 hours for working on my online software and
I got a message warning about my 50 percent data is used. When i work from office i never found consuming 15 gb data within 24 hours.
After compalining here i just got a 2-3 calls from customer care as a formality as they think a well spoken english lady/man will convert my mind and i will forget. I want to know where have my 15gb data used in 24 hours and how is it possible when i work on same software at office.
Highly disappointed with airtel.

Apr 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2017

Airtel Customer Care's response Dear Karan,

This is with reference to your post, dated 13 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 22, 2017

Airtel Customer Care's response Dear Karan,

This is with reference to your post dated 13 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Apr 26, 2017

Updated by Writerkaran nothing you have worked. Its purely a technical fraud and waste of our money. Stop making fools by replying you are working.

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P

pradeep karunakaran

from Chennai, Tamil Nadu

Mar 13, 2017

I am in a village named kilambakkam near to sevvapet, thiruvallur district.in our area airtel signal is very poor, the way to improve ur network is to erect a new airtel tower.i am willing to give space for the tower erection in my land .
Name: pradeep kumar.
Contact no: [protected].

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Address: Kolkata, West Bengal, 700047

Fixed line no : [protected], account no : [protected], i would like to disconnect my airtel broadband device from now based on immediate action till further notice. Since i am experiencing pathetic internet connection now a days, its really very tough to handle this situation. Not able to do anything using this facility. Earlier also have gone through poor bandwidth and no connectivity for long 4-5 days. Its really gonna hectic job to raise complaint every time to fix it up. As a result, i have decided not to proceed further with airtel broadband service. Note that, i will be paying my outstanding amount of last month and not going to pay any further amount. Please do the needful in order to terminate this internet connection on urgent basis.

Apr 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

Airtel Customer Care's response Dear Mr. Kanungo,

This is with reference to your post dated 13 March 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 18, 2017

Airtel Customer Care's response Dear Mr. Kanungo,

This is with reference to your post dated 12 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Chennai, Tamil Nadu, 600042

Rs. 349 is not credited in my airtel mobile account

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Address: 635109

Hi,

Day before yesterday i recharged my mbl 349/- pack.
but it only activated internet service.
still not activated STD& ROAMING calls service.
i tried to cal customer care several time but not connecting the call to customer care also.

very worst service of Bharathi airtel.

my mob no:+91-[protected].

May 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Mar 13, 2017

Updated by Ravi kumar9791 Just now i spoke to customer care sr.exicutive Mr.Nagaraj.
very worst reply.

For the 349 pack is only applicable with in the tamilnadu.
This pack not works in roaming or any other STD.

but before no proper information explained to customers.

please don't play with the peoples. kindly solve this issue.

Verified Support

Mar 13, 2017

Airtel Customer Care's response Dear Mr. Kumar,

This is with reference to your post, dated 13 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 16, 2017

Airtel Customer Care's response Dear Mr. Kumar,

This is with reference to your post dated 13 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Mar 17, 2017

Updated by Ravi kumar9791 still No one is solved my complaint.

one girl call me just ask me whats the problem.

but still no proper respondce.

worst customer support. only value of money not to customersatisfaction.

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A

Aarun Chauhan

from Shimla, Himachal Pradesh

Mar 13, 2017

I went to inquired about a new connection at Airtel office near lift on the mall road, Shimla. The staff was so unprofessional, rude and unaware of Airtel plans being offered. Each employee ( I spoke with 2) was giving different information regarding the Airtel plans. I was frustrated and left the office. Will go for Vodafone now.

S

sunilubal505 10

from Mumbai, Maharashtra

Mar 13, 2017

[protected]

A

Abin Jacob

Jun 6, 2020

I have recharged with 399 pack on 03/06/2020 but on Airtel thanks app it says I have not recharged.i checked balance but it says I have no pack.I recharged and still has the confirmation message with me.I even emailed the customer service as they are not recieving calls at all.I just recharged again with 149 daily pack and pack is activated but now I can't access internet.I have tried resetting APN and even did factory reset on my phone.Worst service ever.
My email address is [protected]@gmail.com
Airtel number [protected]

I want either money added to my airtel money account or give me my pack which I paid for.

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Address: Jaipur, Rajasthan, 302006

Website: www.airtel.in

Whenever i complete process of jackpot offer provided in your my airtel app i never get internet credit once i recharge with Rs.348 and its more than Rs. 225 but i did not get 1 GB net credit and then i download and listen 20 songs on WYNK app. but still i did not get 700mb data credit on my account.
I request you to solve this issue and credit respective aforesaid net data on my account soon so that i can continue enjoy your services.
And on your official website your company is giving solutions or guidance for the listed problems only!! What if someone else had any unlisted problem and wants to raise query and complaint ?
On your company website their is no options for submit query or compaint please take a look and resolve it soon.

Apr 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2017

Airtel Customer Care's response Dear Mr. Sharma,

This is with reference to your post dated 13 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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M

Mann_sharma02

from Lucknow, Uttar Pradesh

Mar 18, 2017

My Problem is not yet solved. I did not get any call from your side, and i also not get any credit of internet balance in my account.

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Address: Hyderabad, Andhra Pradesh, 500062

Hi,
My mobile#[protected] (Post paid)
Applied for international roaming (USA) with 10 days of package Rs. 2999 from 14th Jan 2017 and the same was paid in Feb month bill (5694.04).
When I applied for this 10 day package in Dr. A S RAO NAGAR HYD it was never told by anyone that it gets auto renewed if we don't deactivate it.
I have returned USA on 27th Jan itself and never used. But still Mar month bill shows Rs.2999 and when I call back to customer care they say that customers have to deactivate it after coming back.

Today I have requested for cancellation of 3 numbers attached in Family package along with my fixed line number.

This is my second worst experience with Airtel.
And Hope someone will address to all such customer concerns.

Regards,
Chandrakanth Dev

May 9, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2017

Airtel Customer Care's response Dear Mr. Dev,

This is with reference to your post, dated 12 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 17, 2017

Airtel Customer Care's response Dear Mr. Dev,

This is with reference to your post dated 12 March 2017.

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Mar 23, 2017

Updated by ChandrakanthDev Hi Airtel team,

I have spoken to 6 Airtel executives including (relationship team) till now after raising my concern and still it was not addressed. Relationship team has tried to make a deal of 50% payment on international charges which is not acceptable to me since I was not outside India and never used.

Somehow my airtel fixed line[protected] is still active even though I have asked for cancellation on the same day along with my other airtel mobile numbers.

I have raised a request to Port my mobile number([protected]) and it has been rejected by Airtel.

This is the way you torture all the customers where they cannot go with other service provider with same number and you will never address customer concerns.

I would be happy if the Indian Government puts some rules against Mobile Service Providers for the benefit of customers. Otherwise, there is no one to question in such cases and all consumers need to suffer.

Chandrakanth Dev

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Address: Mysore, Karnataka, 570008

Mobile number : [protected]
The cellphone brand and model used : Moto Z Play
The display on the cellphone when the message was sent : Error 50
The network logged on to : Airtel
The message center number set up in the cellphone : [protected]

Please solve the problem!.

I am in trouble.

Regards,

Thanking you,

shamsundar.

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Address: Pathanamthitta, Kerala, 686511

I am Tomy Abraham. My customer ID is [protected]-001. The present registered phone number is [protected]. I would like to change the registered phone number to [protected]. We have already recharged for Rs.2252 on 9th March 2017;Connections:1. Kindly recharge it immediately otherwise refund the amount.

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Address: Kolkata, West Bengal, 700078

Our Digital TV Customer ID is [protected]. For last 6 days there has been no signal. We have contacted customer care and they are saying that there will ne signal problems from 5th to 21st March due position of sun and many customers are facing such problem as if we are taking free service. And the funniest part is that Airtel is asking money for a visit to check there own problem. Are you going to refund the subscription amount from 5th to 21st March ? This is kind of a shady way of ditching customers. I will raise this isaue with west bengal consumer forum, central

Apr 16, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 12 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 16, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 500072

I have changed the air tel network plan. Post plan change my router is not working and i gave the complaint (Ref. No :[protected].

But they closed the ticket on march 12th day 2017 and airtel charging 1000 rs rupees.

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Address: 791110

Website: Airtel

Dear sir
Im interested mobile tower at villages model villages post office naharlagun dist papum pare state arunachal Pradesh
My contact no. [protected]
Name techi tania

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Address: Mumbai City, Maharashtra, 9004135405

I have paid 17136 instead of Rs.171.36 against mobile no.[protected] .Therefore excessAmt. Rs.16964.64 please kindly Refund earliest.

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Address: Gurgaon, Haryana, 122001

Website: www.airtel.in

Airtel no- [protected], I am recharge with 91 rs. on 12.03.2017 ( 12.13pm) 1 gb data and 5 days validity and as per airtel policy if consumer recharge within validity period then his or her previous balance are carry forward but now as per airtel denied for carry forward previous balance, ref -CBNRD[protected] AND NOW READY TO PORT NO -AR173676

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Address: Vadodara, Gujarat, 390008

Sir my no is [protected] i got advance balance and credited and debited on the same day why you were given the this type of foolishness. i recharge 40 rs on 12 Mar 2017 and the same also debited certainly

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