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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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S
suradip kanungo
from Kolkata, West Bengal
Mar 13, 2017
Resolved
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Resolved

Address: Kolkata, West Bengal, 700047

Fixed line no : [protected], account no : [protected], i would like to disconnect my airtel broadband device from now based on immediate action till further notice. Since i am experiencing pathetic internet connection now a days, its really very tough to handle this situation. Not able to do anything using this facility. Earlier also have gone through poor bandwidth and no connectivity for long 4-5 days. Its really gonna hectic job to raise complaint every time to fix it up. As a result, i have decided not to proceed further with airtel broadband service. Note that, i will be paying my outstanding amount of last month and not going to pay any further amount. Please do the needful in order to terminate this internet connection on urgent basis.
Apr 20, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2017
Airtel Customer Care's response
Dear Mr. Kanungo,

This is with reference to your post dated 13 March 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 18, 2017
Airtel Customer Care's response
Dear Mr. Kanungo,

This is with reference to your post dated 12 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    V
    venksrimathi
    from Chennai, Tamil Nadu
    Mar 13, 2017
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    Address: Chennai, Tamil Nadu, 600042

    Rs. 349 is not credited in my airtel mobile account
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      R
      Ravi kumar9791
      from Nagar, Rajasthan
      Mar 13, 2017
      Resolved
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      Resolved

      Address: 635109

      Hi,

      Day before yesterday i recharged my mbl 349/- pack.
      but it only activated internet service.
      still not activated STD& ROAMING calls service.
      i tried to cal customer care several time but not connecting the call to customer care also.

      very worst service of Bharathi airtel.

      my mob no:+91-[protected].
      May 10, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Mar 13, 2017
      Updated by Ravi kumar9791
      Just now i spoke to customer care sr.exicutive Mr.Nagaraj.
      very worst reply.

      For the 349 pack is only applicable with in the tamilnadu.
      This pack not works in roaming or any other STD.

      but before no proper information explained to customers.

      please don't play with the peoples. kindly solve this issue.
      Verified Support
      Mar 13, 2017
      Airtel Customer Care's response
      Dear Mr. Kumar,

      This is with reference to your post, dated 13 March 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Mar 16, 2017
      Airtel Customer Care's response
      Dear Mr. Kumar,

      This is with reference to your post dated 13 March 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Mar 17, 2017
      Updated by Ravi kumar9791
      still No one is solved my complaint.

      one girl call me just ask me whats the problem.

      but still no proper respondce.

      worst customer support. only value of money not to customersatisfaction.
      I went to inquired about a new connection at Airtel office near lift on the mall road, Shimla. The staff was so unprofessional, rude and unaware of Airtel plans being offered. Each employee ( I spoke with 2) was giving different information regarding the Airtel plans. I was frustrated and left the office. Will go for Vodafone now.
      [protected]
      I have recharged with 399 pack on 03/06/2020 but on Airtel thanks app it says I have not recharged.i checked balance but it says I have no pack.I recharged and still has the confirmation message with me.I even emailed the customer service as they are not recieving calls at all.I just recharged again with 149 daily pack and pack is activated but now I can't access internet.I have tried resetting APN and even did factory reset on my phone.Worst service ever.
      My email address is [protected]@gmail.com
      Airtel number [protected]

      I want either money added to my airtel money account or give me my pack which I paid for.
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        M
        Mann_sharma02
        from Lucknow, Uttar Pradesh
        Mar 13, 2017
        Resolved
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        Resolved

        Address: Jaipur, Rajasthan, 302006
        Website: www.airtel.in

        Whenever i complete process of jackpot offer provided in your my airtel app i never get internet credit once i recharge with Rs.348 and its more than Rs. 225 but i did not get 1 GB net credit and then i download and listen 20 songs on WYNK app. but still i did not get 700mb data credit on my account.
        I request you to solve this issue and credit respective aforesaid net data on my account soon so that i can continue enjoy your services.
        And on your official website your company is giving solutions or guidance for the listed problems only!! What if someone else had any unlisted problem and wants to raise query and complaint ?
        On your company website their is no options for submit query or compaint please take a look and resolve it soon.
        Apr 20, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Mar 16, 2017
        Airtel Customer Care's response
        Dear Mr. Sharma,

        This is with reference to your post dated 13 March 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        My Problem is not yet solved. I did not get any call from your side, and i also not get any credit of internet balance in my account.
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          C
          ChandrakanthDev
          from Hyderabad, Telangana
          Mar 12, 2017
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh, 500062

          Hi,
          My mobile#[protected] (Post paid)
          Applied for international roaming (USA) with 10 days of package Rs. 2999 from 14th Jan 2017 and the same was paid in Feb month bill (5694.04).
          When I applied for this 10 day package in Dr. A S RAO NAGAR HYD it was never told by anyone that it gets auto renewed if we don't deactivate it.
          I have returned USA on 27th Jan itself and never used. But still Mar month bill shows Rs.2999 and when I call back to customer care they say that customers have to deactivate it after coming back.

          Today I have requested for cancellation of 3 numbers attached in Family package along with my fixed line number.

          This is my second worst experience with Airtel.
          And Hope someone will address to all such customer concerns.

          Regards,
          Chandrakanth Dev
          May 9, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Mar 13, 2017
          Airtel Customer Care's response
          Dear Mr. Dev,

          This is with reference to your post, dated 12 March 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Mar 17, 2017
          Airtel Customer Care's response
          Dear Mr. Dev,

          This is with reference to your post dated 12 March 2017.

          We tried calling you multiple times to get additional details to enable us to address your concern.
          However, there was no response.
          We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

          Regards,
          Karishma Chauhan
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Mar 23, 2017
          Updated by ChandrakanthDev
          Hi Airtel team,

          I have spoken to 6 Airtel executives including (relationship team) till now after raising my concern and still it was not addressed. Relationship team has tried to make a deal of 50% payment on international charges which is not acceptable to me since I was not outside India and never used.

          Somehow my airtel fixed line[protected] is still active even though I have asked for cancellation on the same day along with my other airtel mobile numbers.

          I have raised a request to Port my mobile number([protected]) and it has been rejected by Airtel.

          This is the way you torture all the customers where they cannot go with other service provider with same number and you will never address customer concerns.

          I would be happy if the Indian Government puts some rules against Mobile Service Providers for the benefit of customers. Otherwise, there is no one to question in such cases and all consumers need to suffer.

          Chandrakanth Dev
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            S
            Sham Sundar Subbarao
            from Ponnampet, Karnataka
            Mar 12, 2017
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            Address: Mysore, Karnataka, 570008

            Mobile number : [protected]
            The cellphone brand and model used : Moto Z Play
            The display on the cellphone when the message was sent : Error 50
            The network logged on to : Airtel
            The message center number set up in the cellphone : [protected]

            Please solve the problem!.

            I am in trouble.

            Regards,

            Thanking you,

            shamsundar.
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              M
              from Pathanamthitta, Kerala
              Mar 12, 2017
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              Address: Pathanamthitta, Kerala, 686511

              I am Tomy Abraham. My customer ID is [protected]-001. The present registered phone number is [protected]. I would like to change the registered phone number to [protected]. We have already recharged for Rs.2252 on 9th March 2017;Connections:1. Kindly recharge it immediately otherwise refund the amount.
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                D
                debarghya2012
                from Mumbai, Maharashtra
                Mar 12, 2017
                Resolved
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                Resolved

                Address: Kolkata, West Bengal, 700078

                Our Digital TV Customer ID is [protected]. For last 6 days there has been no signal. We have contacted customer care and they are saying that there will ne signal problems from 5th to 21st March due position of sun and many customers are facing such problem as if we are taking free service. And the funniest part is that Airtel is asking money for a visit to check there own problem. Are you going to refund the subscription amount from 5th to 21st March ? This is kind of a shady way of ditching customers. I will raise this isaue with west bengal consumer forum, central
                Apr 16, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 15, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 12 March 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Karishma Chauhan
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Mar 16, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 12 March 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  R
                  rajesh00091
                  from Hyderabad, Telangana
                  Mar 12, 2017
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                  Address: 500072

                  I have changed the air tel network plan. Post plan change my router is not working and i gave the complaint (Ref. No :[protected].

                  But they closed the ticket on march 12th day 2017 and airtel charging 1000 rs rupees.
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                    T
                    Techi Tania
                    from Abhayapuri, Assam
                    Mar 12, 2017
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                    Address: 791110
                    Website: Airtel

                    Dear sir
                    Im interested mobile tower at villages model villages post office naharlagun dist papum pare state arunachal Pradesh
                    My contact no. [protected]
                    Name techi tania
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                      F
                      francislobo
                      from Mumbai, Maharashtra
                      Mar 12, 2017
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                      Address: Mumbai City, Maharashtra, 9004135405

                      I have paid 17136 instead of Rs.171.36 against mobile no.[protected] .Therefore excessAmt. Rs.16964.64 please kindly Refund earliest.
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                        H
                        honeydharamveer
                        from Dehra Dun, Uttarakhand
                        Mar 12, 2017
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                        Address: Gurgaon, Haryana, 122001
                        Website: www.airtel.in

                        Airtel no- [protected], I am recharge with 91 rs. on 12.03.2017 ( 12.13pm) 1 gb data and 5 days validity and as per airtel policy if consumer recharge within validity period then his or her previous balance are carry forward but now as per airtel denied for carry forward previous balance, ref -CBNRD[protected] AND NOW READY TO PORT NO -AR173676
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                          S
                          Srva Sakthi
                          Mar 12, 2017
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                          Address: Vadodara, Gujarat, 390008

                          Sir my no is [protected] i got advance balance and credited and debited on the same day why you were given the this type of foolishness. i recharge 40 rs on 12 Mar 2017 and the same also debited certainly
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                            S
                            Swapnil Ramchandra Tiwari
                            from Bengaluru, Karnataka
                            Mar 12, 2017
                            Resolved
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                            Resolved

                            Address: 560048

                            Airtel has done false billing of 83k for mere 90mb of data usage which again is false as i naver used data services.Now they are blackmailing me and my family. pls help me out.

                            i got this false sms

                            26-DEC-2016 04:08:39:

                            The Following IR SMS has been sent to the customer no:-[protected] and message is -- Usage alert: As per the last update, approx. international roaming usage on your airtel mobile [protected] is Rs 19243. Usage Breakup: Voice-Rs. 1725, Data-Rs. 17518.

                            after that i send sms soon to stop any data service or any leak to avoid any futher problem so they didnt do anything and send me back sms

                            26-DEC-2016 05:48:37:

                            The Following IR SMS has been sent to the customer no:-[protected] and message is -- Usage alert: As per the last update, approx. international roaming usage on your airtel mobile [protected] is Rs 63486. Usage Breakup: Voice-Rs. 2600, Data-Rs. 60886.

                            While we make every attempt to intimate you on your usage details from time to time, we are dependent on the international operator to provide data usage details. As and when we receive these details, alerts are sent to your number accordingly.

                            pls help me out

                            shruti sharma
                            Apr 26, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 15, 2017
                            Airtel Customer Care's response
                            Dear Ms. Sharma,

                            This is with reference to your post dated 12 March 2017.

                            We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Karishma Chauhan
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Mar 18, 2017
                            Airtel Customer Care's response
                            Dear Mr. Sharma,

                            This is with reference to your post dated 12 March 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Karishma Chauhan
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              D
                              dp.kumar
                              from Hyderabad, Telangana
                              Mar 12, 2017
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh
                              Website: www.airtel.in

                              My cell no.Is [protected].
                              An amount of rs.140/- debited to my credit card account-sbicard elite no.[protected] prasanna kumar desu
                              on 08.02.2017 and 18.02.2017 but only rs.140/- credited to airtel
                              recharge.

                              Please verify and make good of rs.140/- by credit of cell no.
                              [protected] under advice to me.

                              Prasanna kumar desu.
                              E-mail:dp.[protected]@sbi./co.In
                              Apr 20, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 16, 2017
                              Airtel Customer Care's response
                              Dear Prasanna,

                              This is with reference to your post dated 12 March 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                G
                                Ganesh PK
                                from Bengaluru, Karnataka
                                Mar 12, 2017
                                Resolved
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                                Resolved

                                Address: 560098
                                Website: www.airtel.in/broadband-and-fixed-line/broadband/reach-airtel/broadband-customer-support

                                Hi,

                                Ref: SR # 79186434 Dated 21st Feb 2017 Midnight of 22nd Feb 2017

                                This is to inform you that, the above Service Request was raised about 20 days back and still not resolved. Worst part is that no one is responding to the ticket. I have called multiple times asking for the update but every time I got FALSE promises from the person on call. I have fed up with Airtel services and decided to quit from Airtel. I have 4 Airtel Connections and cancelling all of them. I got so frustrated that I was unable to work on important activities from Home and Airtel made me to travel office about 40 kms away from home. Not only that, I was unable to attend important meetings. This is not the service I was expecting from AIRTEL. I would like to say nothing but Sorry. Attached the screenshot of the complaint number which was kept on rescheduling till 1st of March without my consent as mentioned in the message and since then no response. I expected Airtel to wave off the charges from 21stFeb, Midnight of 22nd Feb). I had lost money from my mobile as well since the broadband was not working and used my 4G connection for very urgent activities. I have this issue ever since the v-fiber connection was made in January 2017, I paid 1000 bucks for the Modem, and i made several complaints and all were closed, engineer who came here also miguided me saying faulty Telephone Set and I paid 1000 Buck again for new telephone but the problem is still persists.

                                Regards,
                                Ganesh
                                Apr 21, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 15, 2017
                                Airtel Customer Care's response
                                Dear Ganesh,

                                This is with reference to your post dated 12 March 2017.

                                We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Karishma Chauhan
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Mar 17, 2017
                                Airtel Customer Care's response
                                Dear Ganesh,

                                This is with reference to your post dated 12 March 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Karishma Chauhan
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  B
                                  badal kumar das
                                  from Coimbatore, Tamil Nadu
                                  Mar 12, 2017
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                                  Address: Chennai, Tamil Nadu, 600061
                                  Website: Airtel

                                  My number [protected] my name badal Kumar Das this correct change it
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                                    A
                                    Akhilgoyal666
                                    from Noida, Uttar Pradesh
                                    Mar 12, 2017
                                    Resolved
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                                    Resolved

                                    Address: 122001

                                    Airtel is carrying out a fraud and looting me. I have subscribed to 345 plan, which gives me 1gb 3g daily data limit. Last night i updated my handset (400mb update) anf after the update it showed a usage of 900 mb in my airtel account. On every usage such things happen. The usage are shown double, i downloaded a game of 100 mb it showed a usage of 250 mb? Airtel should be banned in the country
                                    Apr 18, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 16, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Goyal,

                                    This is with reference to your post dated 12 March 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
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                                      M
                                      Mar 12, 2017
                                      Resolved
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                                      Resolved

                                      Address: 411038

                                      Hi,

                                      I am using Airtel since 2011 and I requested for porting to Tata Docomo prepaid connection, The customer care executive argued too much and delayed the process. And then I could not complete porting because there was some Rs 200 was added to my bill in December. After that I tried to followup with Customer care either to de-active my phone and or at the minimum my change plan to prepaid. But customer care executive gave vague answers and asked me to submit application in person even though I said I am in USA. The email mentioned by executive got bounced. So far Airtel looted me for 4 months (or Rs 2000+), This is worst ever response I am seeing.
                                      Consider this as my authorization to cancel my connections and please cancel my connections immediately and deactivate my sim card.
                                      My numbers are [protected] and [protected].

                                      Medha and Mandar Bhingarkar
                                      Apr 20, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 12, 2017
                                      Airtel Customer Care's response
                                      Dear Medha,

                                      This is with reference to your post, dated 11 March 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Mar 15, 2017
                                      Airtel Customer Care's response
                                      Dear Medha,

                                      This is with reference to your post, dated 11 March 2017.

                                      We tried calling you multiple times to get additional details to enable us to address your concern.
                                      However, there was no response.
                                      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                      Regards,
                                      Anil S.
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Mar 18, 2017
                                      Airtel Customer Care's response
                                      Dear Medha,

                                      This is with reference to your post dated 11 March 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
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                                        P
                                        Piyushranjan143
                                        from Kotdwara, Uttarakhand
                                        Mar 12, 2017
                                        Resolved
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                                        Resolved

                                        Address: 122016

                                        Hi,
                                        This is Piyush Ranjan. Mobile [protected]. I newly port my number to Airtel. I got nice offers from Airtel so I port into it. But today around 4:20AM I got a SMS from Airtel

                                        GAMES HUB service has been [protected]@Rs35.0 for 7days. Txn ID N[protected], 12Mar17 04:14. Service will be renewed after validity expiry. To deactivate, Call or SMS STOP to 155223.For more services, call 56789 or click HTTP://56789.airtel.in

                                        I called Airtel customer care same time. Exicutive told me that you are playing some game and clock on advertisement. But time of activation given by executive that time I was sleeping.
                                        2nd thing my mobile was on WiFi data connection.it was not on mobile data.
                                        And how Airtel can pay against me for anything and charge me in my bill. I have not taken any wallet service from Airtel. It was so frustrating that I can't explain. TRI should thing about it.
                                        I have requested customer care to terminate my connection for both mobile and broadband. I don't want this BS service. I will loss my this old number which I seriously don't want. But I can't go with this type o[censored]nprofessional thing.

                                        Thanks,
                                        -Piyush
                                        Apr 20, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 15, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 12 March 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Mar 16, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 12 March 2017.

                                        We tried calling you multiple times to get additional details to enable us to address your concern.
                                        However, there was no response.
                                        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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