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Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
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Airtel reviews & complaints page 1395

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A
ashif ali 90
from Mumbai, Maharashtra
Feb 11, 2017
Resolved
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Resolved

Address: Mumbai City, Maharashtra, 400053
Website: www.airtel.in

Dear sir/madam,
i have taken a connection on 23-1-17.Telecaller called me and said selected number is not available they preferred me another number it's ok for me(connection number-[protected]).I paid service charge through online.I had sent inline transaction id and all other proof.Till now i can't make outgoing calls and can't use internet also.So many times i have contacted telecaller and customer care, but no response from their side.The reason is they didn't done address verification.This is not my mistake.They are so irresponsible.So i decided to deactivate the number.I called customer care and telecaller continously for deactivation finally they did it yesterday.It's waste of money, energy and time.Now i ordered a new connection with selected number [protected](order id[protected].The same telecaller contacted me and told me that the connection is in another person's name.How can it be possible.I had selected the number from airtel site. So i need that connection.Please make the arrangements.
Telecaller number :[protected], [protected]
Feb 11, 2017
Complaint marked as Resolved 
not resolved refund my money or add that money to the new connection
Airtel customer support has been notified about the posted complaint.
Feb 11, 2017
Updated by ashif ali 90
four days before i had submitted the documents for my new connection.
Feb 11, 2017
Updated by ashif ali 90
online payment transaction id for [protected] - [protected]
Feb 13, 2017
Updated by ashif ali 90
first resolve the concern please
Verified Support
Feb 14, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 11 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Feb 14, 2017
Updated by ashif ali 90
the representative called me and said the number i selected was registered in other person's name, interesting thing is it was registered 2 months before.then why the same number shown in airtel site.don't try to cheat the customers. thanks for all your co-operation
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    L
    Laxmi Narayana v
    from Bengaluru, Karnataka
    Feb 11, 2017
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    Address: Chennai, Tamil Nadu, 600042
    Website: www.airtel.com

    Airtel people contacted me for a new broardband connection, i said ok. They came and collected documents and money through cheque, after they deducted money and saying no fisibility, we cant provide.but they didn't refund my money.this is happening from past 2 months.

    Cheque no.644353
    My mail id: chinna.[protected]@gmail.com
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      P
      Pankaj Masand
      from Jammu, Jammu and Kashmir
      Feb 11, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110052
      Website: airtel.in

      Hi
      I am having airtel broadband connection 4mbps for which my data limit was increased few months back.
      Last week my data limit was again reduced to 35 gb without intimation. I checked few more plans to shift over and found many new plans of higher speed available at lower cost. I tried to contact Airtel customer care to shift to lower price plan of higher speed but I'm yet to hear back from your end.
      It is very disappointing to see such a response as I'm already paying a higher price for an obsolete plan.
      Kindly follow up and revert so as to help me decide to continue with Airtel.
      Rgds
      Pankaj Masand
      [protected]
      Mar 31, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Feb 24, 2017
      Airtel Customer Care's response
      Dear Mr. Masand,

      This is with reference to your post dated 11 February 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Akanksha Singh
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        A
        Akshit Aggarwal
        from Delhi, Delhi
        Feb 11, 2017
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        Address: New Delhi, Delhi, 110071
        Website: airtel.in

        The SMS are not going from my sim. I own a lenovo vibe k4 note. I talked to customer care, but nothing helped. Please help me I am frustrated, or I will change my operator!!!
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          K
          Kazi Reajul Islam
          from Kolkata, West Bengal
          Feb 11, 2017
          Resolved
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          Resolved

          Address: Kolkata, West Bengal, 700016
          Website: www.airtel.in

          Sir, I want to draw your attention on my grievance regarding my landline phone which has stopped working from today morning.I have got a router with my landline phone which has also stopped working. My telephone no. and my user I'd are [protected] and [protected] respectively. It is causing a lot of inconvenience to us.We use them for some security purposes.I would be very grateful if you would take some steps so that my landlines phone would start working soon
          Mar 17, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Feb 13, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 11 February 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            M
            mohangkumar
            from Delhi, Delhi
            Feb 11, 2017
            Resolved
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            Resolved

            Disconnected Prepaid No without Notice

            Address: 560067

            Dear Sir/Madam,

            My Prepaid Airtel number is [protected]. The service to this number suddenly got disconnected . .Its not a good to disconnect service without customer intimation.
            I have received SMS during this time frame of 90 days. Also recharged today. Not sure where the money went.
            Please let me know your decision on this.
            Mobile : [protected]...
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            A
            abahl
            from Sonipat, Haryana
            Feb 10, 2017
            Resolved
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            Resolved

            Address: Faridabad, Haryana, 121006

            Dear Sir,

            Inspired by Prime Minister's Digital India Movement, we have started our family members to get the mobiles recharged thru Internet payment but getting discouraged to do so..

            Our balance for the talk time on mobile service of Airtel, Delhi Circle was not available so we decided to get it recharged thru mobile online payment.

            When mobile calling services didn't get activated, we spoke to customer care and realised that we did the mistake in selection of the right package option.

            In an attempt to make the digital payment for talk time plan, by mistake, option was selected for internet pack by us. This happened on 8th Feb 2017.

            By admitting our mistake, we requested the customer care to cancel our wrong order so that we can use the amount for correct requirement.

            We were told that it is not possible to cancel the order even when it is done by mistake. They also confirmed that wrongly ordered service is not yet used by us.

            We were also informed by customer care to speak to Online payment service provider, instead, which has no role to play in the matter.

            Our reference no. is CONRC[protected], dated 10th Feb 2017.

            May we request to company authorities to address the following:

            1. In case any order is wrongly placed by customer, what are the provisions for customer, to deal with these kind of issues, especially at the time when Prime Minister is stressing the need to make India Digital.

            Thanks.
            Mar 22, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Feb 11, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 10 February 2017.

            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

            We look forward to receive the required details.

            Regards,

            Anil S.
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Feb 14, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 10 February 2017.

            We were waiting to receive your contact details to enable us to address your concern.

            Since we have not heard back from you, we trust your issue has been resolved.

            If you require further information / assistance, please write to us at [protected]@in.airtel.com

            Regards,

            Akanksha Singh
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              R
              rajkaransingh
              from Shimla, Himachal Pradesh
              Feb 10, 2017
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              Address: 143604

              Hello sir my airtel NO [protected] I recharge 349 amount I NO airtel app reedem Internet balance pack
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                P
                from Umred, Maharashtra
                Feb 10, 2017
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                Address: Vadodara, Gujarat, 390014

                My phone number is [protected]
                alternate no [protected]
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                  S
                  Sankar M Virat
                  from Hyderabad, Telangana
                  Feb 10, 2017
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                  Address: 560079

                  Please activate my number ([protected]) it's barred . . I submitted my address proof below.My Aadhar and Bank pass book for local address proof in banglore
                  Feb 10, 2017
                  Updated by Sankar M Virat
                  Please activate my number ([protected]) it's barred . . I submitted my address proof below.My Aadhar and Bank pass book for local address proof in banglore
                  I have a connection of airtel 4g wifi connection.but he is working very slowly
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                    H
                    Hunny.kumar187
                    from Lucknow, Uttar Pradesh
                    Feb 10, 2017
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                    Address: Sri Ganganagar, Rajasthan, 335001

                    Dear sir
                    My plan is 549 3 g handset but my plan not activated your airtel company i am not setfie your company no action not communication benefits your company fake plan in your company by komal traders
                    Feb 10, 2017
                    Updated by Hunny.kumar187
                    My Compilation Is Same
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                      S
                      SOMRAJ Choudhary
                      from Dehra Dun, Uttarakhand
                      Feb 10, 2017
                      Resolved
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                      Resolved

                      Address: 123023

                      Sir/madam,

                      In My village/town no network coverage of Airtel. Plz make a solution.

                      Network coverage is very low and bad of Airtel because in this area no tower installed
                      And one tower installed but it rang not covered this area.
                      Thanks
                      Address:-
                      Som Raj
                      Village Kalba,
                      Post office Nangal choudhary
                      Tehsil Nangal choudhary,
                      NARNAUL HARYANA
                      PIN code 123023
                      Mobile no. [protected]
                      Email id [protected]@gmail.com.
                      Mar 20, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 14, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 10 February 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Akanksha Singh
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        C
                        Carol68
                        from Chennai, Tamil Nadu
                        Feb 10, 2017
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600091

                        Airetel collected Rs. 1490 in advance for one month rental in early December. Connection provided 4 Jan. Now bill raised by Airtel for 23 Dec to 22 Jan due date 8 Feb 2017. Despite my complaint on this site & several emails reg. providing incorrect plan and incorrect bill, Airtel is not resolving my complaint. They have disconnected my broadband from this morning (10 Feb). Customer Service team says my account has been disconnected so cant take a complaint. Technical team refuses to take my call. Airtel looks like you are not interested at all. Even after one month their standard reply is "we are checking". Are you going to resolve this issue decently?
                        Apr 7, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 23, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 10 February 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Akanksha Singh
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          R
                          Rathan Krishna
                          from Hyderabad, Telangana
                          Feb 10, 2017
                          Resolved
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                          Resolved

                          Address: 530007

                          Today as in[protected] i got a call from Siberia, i've lifted it by mistake the call have ended within 5secs, as showen in the screenshot, kindly block such calls from now on wards and let me know if this is any trap to access or accquire my information. Please consider my complaint and mail me at rk.[protected]@india.com or call me at [protected]

                          Thank you
                          Rathan Krishna
                          Mar 14, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 11, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 10 February 2017.

                          Please use our call manager service to manage such unsolicited calls.

                          Please refer this link - https://www.airtel.in/airtellive/service/ACM to know more about the call manager service

                          You may also report this to law enforcement authorities.

                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            J
                            javeed akhtar
                            from Rohtak, Haryana
                            Feb 10, 2017
                            Resolved
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                            Resolved

                            Address: Pauri Garhwal, Uttarakhand, 190003
                            Website: 121.airtel complaint servises

                            As I am not able to use my data plan of2999 properly for last 40 days and have complained so many times but on every complaint I receive a sms that you problem Will be seen in next two days and all that. But it is still there, now I get the highlighted display of exceeding of my data plan. What is this going on can't understand. Now I request your kind self to please see to it or deactivate my plan so that I be saved from another bill cycle which is again a burden to me now. It has happened in past bill also that I was billed by Rupees 3000/- . I know the same Will be repeated and another bill will be sent to me. Now if it happens again I will go to the consumer services to complaint against Airtel services. I m sending a screen shot of the answer of a cord which I use to see my data usage is enclosed.
                            Mar 25, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 13, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 10 February 2017.

                            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                            We look forward to receive the required details.

                            Regards,

                            Akanksha Singh
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Feb 17, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 10 February 2017.

                            We were waiting to receive your contact details to enable us to address your concern.

                            Since we have not heard back from you, we trust your issue has been resolved.

                            If you require further information / assistance, please write to us at [protected]@in.airtel.com

                            Regards,

                            Akanksha Singh
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              R
                              from Munnar, Kerala
                              Feb 10, 2017
                              Resolved
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                              Resolved

                              Address: Kanyakumari, Tamil Nadu, 629001
                              Website: www.customercomplaints.in

                              Dear sir,
                              My name is siva subramania nagarajan, i want to incoming & outgoing calls details for last 3 months, (november, december, january ) and send me the breakup. it was very urgent .
                              mail id : [protected]@gmail.com,
                              my number is [protected].

                              please send me the details through mail id .

                              so kindly do needful.

                              regards,
                              nagarajan
                              nagercoil
                              Mar 14, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 10, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 10 February 2017.

                              Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

                              However, incoming call details cannot be provided due to unavailability of the same with us.

                              Regards,

                              Anil S.
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                T
                                TK.dineshkumar
                                from Mannargudi, Tamil Nadu
                                Feb 9, 2017
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                                Address: 627806

                                My mobile number [protected] missing
                                Fist address.k.Dineshkumar 9.Asari north street keelapavoor. Tirunalveli dt
                                Feb 09, 2017
                                Updated by TK.dineshkumar
                                [protected] missing for mobile no .[protected]
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                                  R
                                  romil0007
                                  from Gurgaon, Haryana
                                  Feb 9, 2017
                                  Resolved
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                                  Resolved

                                  Address: Agra, Uttar Pradesh, 282001
                                  Website: Www.airtelbroadband.in

                                  Sir
                                  I am an existing airtel broadband user from Agra. My current broadband plan is outdated so I want to change to change my plan. I made several request but none of your employee respond me positively.Kindly mail me various plans available with airtel broadband services and chang as soon as possible.
                                  Romil Jain
                                  [protected]
                                  4/131A chandra nagar colony
                                  Baluganj, Agra
                                  Mob-[protected]
                                  Mar 20, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 14, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 9 February 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    S
                                    Sajidha Banu
                                    from Madurai, Tamil Nadu
                                    Feb 9, 2017
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                                    Address: Chennai, Tamil Nadu, 600118
                                    Website: Consumercomplaints.in

                                    Emergency service is blocked an no network access
                                    Feb 09, 2017
                                    Updated by Sajidha Banu
                                    No network access since sim card got activated
                                    Feb 09, 2017
                                    Updated by Sajidha Banu
                                    I couldnt able to use my sim card since it got activated.Please do resolve my sim card network problem as soon as possible
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                                      Sivasundaram
                                      from Bengaluru, Karnataka
                                      Feb 9, 2017
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                                      Address: Coimbatore, Tamil Nadu, 642001
                                      Website: consumercomplaints.in

                                      I am not getting any incoming calls while the network was in roaming( other than Tamilnadu)
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