Claimed

Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
Complaints 54766
Resolved
21977
Unresolved
32789
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1395

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajesh Kapri
from Noida, Uttar Pradesh
Feb 8, 2017
Report
Copy

Address: Ghaziabad, Uttar Pradesh, 201014

I have lost my handset and my postpaid no. [protected]. on 8th Feb at 9.45 am after wards I tried to call the same no. Several times but the no. Seems that busy that someone using it .

So its my kind request to send me the call details of this no. In between 9.45 am to 10.30. am of Feb 08.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    MaHAkaL LL
    from Lucknow, Uttar Pradesh
    Feb 8, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: Ballia, Uttar Pradesh, 277301

    I had the number 147 on the recharge special offer you 0.5gb / day 28 days after the message was to get recharged of the 50mb / day will offer screenshots that i also had to recharge before i confirm that i will offer you my request to have it to get it right
    Mere mobile pr special offer tha ki 147 ka recharge karane pr 0.5gb daily milega pr recharge karane ke bad message aaya ki 50 mb daily milega
    Mar 24, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Feb 09, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 8 February 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    [protected]@in.airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Feb 14, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 8 February 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    May 17, 2017
    Updated by MaHAkaL LL
    Solved
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      5
      523563560
      Feb 8, 2017
      Report
      Copy

      Address: 614601
      Website: [email protected]

      Dear airtel,

      Please reactivate my sim card with number -[protected]
      I did not use this number from september-2016 to january 2017.
      But if i call on this number, it says switched off

      Kindly reactivate it as i need to use this number urgently
      Ubbaiyan. [protected]@gmail.com
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        SAG Sagayanathan
        from Pune, Maharashtra
        Feb 8, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: Pune, Maharashtra, 411048

        Dear Sir,

        I used to use a airtel broadband connection which we disconnected as we switched to another faster connection. However, we had no pending bills neither have been informed about any pending bills. Yesterday, we received an abusive airtel advocate calling from +[protected] threatening to pay Rs. 12, 000 immediately for an out of court settlement for a criminal case that was registered against me. He said notices were issued to us to be present in Delhi court yesterday (7th Feb 2017) at 4 PM failing which police warrant will be issued. He also said the best way is to go for an out of court settlement!!!

        We are confused and need help at this point of time. Why cant airtel send a pending bill directly to us if there was any??

        This is mere harassment and nothing more. Please help. My broadband number was [protected]
        Mar 30, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Feb 10, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 10 February 2017.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Anil S.
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Feb 23, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 10 February 2017.

        We tried calling you multiple times to get additional details to enable us to address your concern.

        However, there was no response.

        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

        Regards,
        Akanksha Singh
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sksizzler
          from Mumbai, Maharashtra
          Feb 8, 2017
          Report
          Copy

          Address: 603209

          Hi,
          Request you to provide me the Payment receipt made on 24th Jan to my Airtel Mobile Number - [protected] to Mail Id : [protected]@gmail.com
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Johny Bisht
            from Kolkata, West Bengal
            Feb 8, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: 781028
            Website: AIRTEL

            I have not received any bill for this no. [protected] from the last 2 months, this is happen 5th time with me that the bill is coming after 2-3 months.my company allows me to make payment every month . I had also visited the customer service kiosk Airtel at Survey, guwahati, but there is no one who can help me in this matter because of poor and unexperienced staff.they recruited untrained staff.there are only girls and you don’t say anything to them bcoz they are girl.I have also made several calls to your customer care number, the customer care agents are very unpolite and are least interested in understanding the customers problems.
            I also have spoken to the floor manager, who was extremely unpolite, mannerless and inefficient to understand my problem instead he banged the phone down, without giving me a satisfactory solution.
            false commitments to customers? Is this a kind of a joke that they are cracking with customers?this is the last time I am complaining in airtel and after that I will go to consumer court and fight for the right..i am fed up with your false promises and commitments. Take immediate action please.
            Mar 22, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Feb 08, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 8 February 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel Customer, service team)
            bharti airtel ltd
            [protected]@in.airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Feb 14, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 8 February 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Airtel is cheating the people and looting the money.
            They even had not refunded my 3297 broadband connection money till now even after 2 months.
            Guys please help me to spread this message so other people will not caught in this fraud.

            Guys do not pay in advance for Airtel broadband else you will also face similar issue and Airtel will harass you badly.
            Better use another broadband provide and pay only after installation of broadband.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Asit Sahoo Florentine
              from Delhi, Delhi
              Feb 8, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: New Delhi, Delhi
              Website: www.airtel.in

              There was a dispute regarding the bill. I had raised a complaint and the discussion was on. You had stopped my outgoing and finally you stopped my incoming. It was a mistake from your side as you had charged me Rs 99 extra for some roaming charges for more than a year and you stooped the services.which was auto renewed without my approval or information. I found out only when I checked by chance the bill. And above that your executive calls me and asks if you will pay instantly then he would give some discount. He should first apologize and reverse the charges. I do not want some discount but complete reversal.
              It has been a very disappointing experience. My Number was +91-[protected]
              Mar 17, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Feb 08, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 8 February 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel Customer, service team)
              bharti airtel ltd
              [protected]@in.airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Feb 14, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 8 February 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Prasanna Chonu
                from Puttur, Karnataka
                Feb 8, 2017
                Report
                Copy

                My mobile number [protected] got deactivated by the company.I did not use it only for 30 days. The company deactivated the sim.

                Please re activate the sim

                Regards
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  m pradeepa
                  from Kakinada, Andhra Pradesh
                  Feb 8, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 533102
                  Website: airtel

                  Sir,
                  I have taken airtel prepaid number [protected].I have not used it regularly.When i want to use it recently it is observed that the sim is not working and i made call to that number one candidate replied that the sim is used by them and it was JIO number and not airtel. Is there any procedure to reactivate the same number. Please inform me
                  M.Pradeepa
                  ph no [protected](Previously my number is [protected] and it was changed dure to transfer to a new post)
                  Mar 13, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 09, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 8 February 2017.

                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Akanksha Singh,
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Feb 10, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 8 February 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Anil S.
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Airtel is cheating the people and looting the money.
                  They even had not refunded my 3297 broadband connection money till now even after 2 months.
                  Guys please help me to spread this message so other people will not caught in this fraud.

                  Guys do not pay in advance for Airtel broadband else you will also face similar issue and Airtel will harass you badly.
                  Better use another broadband provide and pay only after installation of broadband.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kailash Dudani
                    Feb 10, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Thane, Maharashtra, 400601

                    I had paid 1193/- and activated international roaming vide id no.[protected] on 6th of feb and i was told that it would be activated instantly. I FEEL CHEATED THAT THE PLAN DIDNOT WORK AND I HAD TO RECHARGE EXTRA MONEY ON MY CARD SINCE ALL MY BALANCE WAS OVER. I DO NOT UNDERSTAND WHY AIRTEL SOLD ME THE PLAN IF THEY COULD NOT ENSURE COMLIANCE ? I WANT MY MONEY BACK ALONG WITH THE DAMAGES FOR INCONVINIENCING ME AND ALSO MAKING ME SPEND EXTRA TO BE ABLE TO COMMUNICATE WITH MY WORK AND HOME.
                    PLEASE CONSIDER THE MATTER WITH UTMOST IMPORTANCE.
                    Mar 15, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 11, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 10 February 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Anil S.
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vinod Sohanlal
                      from Bhopal, Madhya Pradesh
                      Feb 8, 2017
                      Report
                      Copy

                      Address: Bhopal, Madhya Pradesh, 462039

                      I have subscribed to Airtel 1399 tariff plan with 60 gb. My number is[protected]. For the last few months I am being billed in excess of ₹1800/- when the bill after levy of service tax should not exceed ₹ 1600/- kindly arrange to have the discrepancy rectified and get the excess amount paid by me refunded. Thanks.

                      Vinod Sohanlal
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vnsb
                        from Noida, Uttar Pradesh
                        Feb 8, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Gurgaon, Haryana, 120016
                        Website: airtel.in

                        I submitted documents, money but no action has been taken yet... airtel is worst service provider, your executives are hell dont pick up d call even after taking money.one pointone solutions in udyog vihar gurgaon are worst.

                        ITS BEEN SO LONG, I HAVE REGISTERED COMPLAINT TO NODAL APPELETE EVERYWHERE IN AIRTEL BUT NOTHING HAS BEEN DONE YE I HAVE ALL THE RECEIPTS AND MESSAGES BUT NOTHING IS DONE SO FRUSTRATED
                        Mar 15, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Feb 07, 2017
                        Dhina Vijaytv's response
                        227 for 2gb data .. but credited only 900 mb please credit my remaining data immediately

                        Verified Support
                        Feb 09, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 8 February 2017.

                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Feb 12, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 8 February 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Akanksha Singh
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        I had offer in airtel data.. but this offer is not executed.. please credit my remaining data immediately..
                        Airtel is cheating the people and looting the money.
                        They even had not refunded my 3297 broadband connection money till now even after 2 months.
                        Guys please help me to spread this message so other people will not caught in this fraud.

                        Guys do not pay in advance for Airtel broadband else you will also face similar issue and Airtel will harass you badly.
                        Better use another broadband provide and pay only after installation of broadband.
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ajaykumar goud
                          from Tanuku, Andhra Pradesh
                          Feb 8, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 500036
                          Website: Www.airtel.co.in

                          Dear complaint forum
                          This is Ajay Kumar Gopagoni
                          I was using a Airtel mobile number which is [protected] I was facing a issue since 6 months on data service but they didn't resolve now they are disconnected my connection I was facing the issue with this complete network they are not giving any explanation but they are asking me to pay the bills I am getting lot of issues from this network

                          Please take some serious action on this people why they are cheating the people without givkng a good service with this network they explained me something and I am getting something

                          The person name is : Latha pathi ( supervisor ) executive name Rakesh kotha

                          I will suggest people to don't use the Airtel network

                          Thanks
                          Ajay
                          [protected]
                          [protected]
                          May 18, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 13, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 8 February 2017.

                          We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Akanksha Singh
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Feb 17, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 8 February 2017.

                          We tried calling you multiple times to get additional details to enable us to address your concern.
                          However, there was no response.
                          We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                          Regards,
                          Akanksha Singh
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Feb 21, 2017
                          Updated by Ajaykumar goud
                          i didnt get any call even text
                          Feb 24, 2017
                          Updated by Ajaykumar goud
                          i called to customer care yesterday also i escalated this complaint again and she told me that she gonna arrange a call with your super-wiser with in 24 hours but she didnt get back to me yet thats how you are giving the respect to the customers

                          Her Name is Shailaja
                          Designation: Adviser
                          branch: Begumpet

                          Thanks
                          Ajay Gopagoni
                          [protected]
                          [protected]
                          [protected]
                          but i didnt get any call from anyone

                          now you are saying that you tried calling me. you can give me a call on the same number of [protected] / [protected] / [protected]

                          Note: for every indian people i am suggesting you to dont take Airtel Connection anymore see how they are communicating the people & dont accept any offers from Airtel network because of them i paid 2500 which not satisfied and which i didnt use it

                          Thanks
                          Ajay Gopagoni
                          [protected]
                          [protected]
                          even i didnt use my airtel number for outgoing calls and my postpaid plan is 599 but i got the bill of Rs: 966/- how it can be happend without using internet services and out going call [censored] network services and even-though Airtel Digital TV is also waste i complained on 18 feb 2017 they never get back to me yet thats how they are maintaing the services

                          i request to each and everyone please dont take any connection from Airtel services not only Post-paid / Prepaid / Digital TV and Broadband connections also

                          Thanks
                          Ajay Gopagoni
                          [protected]
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Gyanu meena
                            from Jaipur, Rajasthan
                            Feb 8, 2017
                            Report
                            Copy

                            Address: Jaipur, Rajasthan, 302012

                            सर मुझे रोज, ([protected]) इस न. से कोल आता है और कुछ भी नहीं बोलता है और इस न. पर कोल वापस नही जाता है प्लीज इसकी कार्वाइ किजीए:मेरा न. [protected] है |जिस पर फोन आता है |
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Chetz28
                              from Bengaluru, Karnataka
                              Feb 8, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Bangalore Urban, Karnataka, 56078
                              Website: www.airtel.in

                              Dear Sir,

                              I am a subscriber of Airtel connection and I use digital transaction for all payments to be made. What I noticed with Airtel billing (when one tries to make online payment via web or through mobile) is that:

                              1. With a billing figure of 1009.02, (for one of my connection) airtel online payment rounds off the figure to 1010, with a whooping .98 paise in their favour!! Another with 2183.19 (second connection) rounded off to 2184.

                              2. That means there is no rounding off concept applied at all - can understand if it was Rs. 1009.78, converted to Rs. 1010, but even with .02 paise converted to a rupee... wow... Airtel India you are actually minting money, even with partial of 250Mn users with such billing every month,

                              3. considering payments are largely online mode and direct debit from bank account, wonder why they don't allow to make exact payment to nearest decimal, when every online transactions actually allows payment upto decimals.

                              Irrespective of whether Airtel may claim that we adjust in next billing, question is

                              1. Why is that amount not rounded off at the bill itself, that too with every paise rounded off to next rupee figure - this is a smart way of minting money for over a month.

                              Request kindly look into this case further and help millions of customers being taken for a ride through this model from Airtel.

                              Thank you

                              Chethan Raj
                              M: [protected]
                              chethan.[protected]@gmail.com
                              May 10, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 08, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post, dated 8 February 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Akanksha Singh
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd
                              [protected]@in.airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Feb 13, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 8 February 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Akanksha Singh
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Feb 16, 2017
                              Updated by Chetz28
                              Dear Airtel team,

                              There is no resolution which is provided on this complaint. There was only a call which was made to check what was my concern (though I have written in so many words) - yet I gave all the details.

                              The person who called, tried to convince me that the amount which is collected by Airtel will be credited back; but never could he answer as to why the amount is collected in advance and kept with Airtel for a month!! Strange isn't it.

                              I claim that this complaint is yet to closed with a possible acceptable solution.

                              with deep regrets on how customer is being treated.

                              Chethan
                              Mar 08, 2017
                              Updated by Chetz28
                              Dear Airtel - you are repeating the same mistake again this month. For a billing amount of Rs. 1016.09, you are actually taking a payment of Rs. 1017 through internet banking, rounding off the billing value to a higher figure, and keeping 91 paise in your credit, for no reason. And you will happily come back to say that we will adjust in the next month billing... wonder why your billing system cannot adjust this round off at the time of billing itself to nearest Rupee... you continue to do this broadlight robbery and still expect customers to stay with you and be loyal??

                              And honestly, when the representative called me, there was no resolution provided.. He only said he will look into this matter and take it up to higher level.

                              I am using Airtel postpaid no +[protected] for last 6 years
                              I am not getting the signal inside for last 10 dyas at My office address
                              Sri Indra Diagnostics
                              Plot-32, Flat No 102, LB Colony
                              Trimulgherry
                              Secunderabad-500015

                              Hope it can be resolved immediately

                              Regards
                              subrahmanyam
                              Airtel is cheating the people and looting the money.
                              They even had not refunded my 3297 broadband connection money till now even after 2 months.
                              Guys please help me to spread this message so other people will not caught in this fraud.

                              Guys do not pay in advance for Airtel broadband else you will also face similar issue and Airtel will harass you badly.
                              Better use another broadband provide and pay only after installation of broadband.
                              Bottom line on top:
                              THIS ISSUE HAS NOT BEEN RESOLVED.
                              Airtel is inherently a dishonest company and we all should collectively punish it by moving to other operators.

                              I too have noticed the same issue today. And was searching on the internet to see if there are other users facing this cheating issue by airtel. And looks like there are many many people who are facing this issue. And the extra amount that they collect is never adjusted back in the next bill. The story repeats again in the next bill.

                              Airtel is known for being a dishonest company. We recently saw the very big mega scam with aadhar and airtel eating away peoples gas subsidy illegally. So I have decided to disconnect my broadband and mobile connections and move to other more honest operators such as Jio, TATA, ACT.
                              Hi, was this issue resolved ? I am facing the same issue till now.
                              Helpful
                              Found this helpful?
                              4 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shubash sharma
                                from Delhi, Delhi
                                Feb 7, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: New Delhi, Delhi, 110058

                                There is no network in janak puri A1 block .i have 10 airtel nos in my house .i m compaining regularly but there is no action and complaint no is 73914038 and 73805254 . So plz check other wise i will change my network .voda, rel and tata also have network in my house but airtel is dead .M Gitesh wadhwa and my no is [protected] . Appoximate there is 5 or 6 compalined in 1 year
                                Mar 22, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 10, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 7 February 2017.

                                We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Feb 16, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 10 February 2017.

                                We tried calling you multiple times to get additional details to enable us to address your concern.
                                However, there was no response.
                                We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Airtel is cheating the people and looting the money.
                                They even had not refunded my 3297 broadband connection money till now even after 2 months.
                                Guys please help me to spread this message so other people will not caught in this fraud.

                                Guys do not pay in advance for Airtel broadband else you will also face similar issue and Airtel will harass you badly.
                                Better use another broadband provide and pay only after installation of broadband.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shadrul
                                  from Korba, Chhattisgarh
                                  Feb 7, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Jabalpur, Madhya Pradesh, 482001

                                  My mobile number [protected] which i have been using for a long time has been irresponsibly given to someone else because i was out of station for somewhat 7 months ...
                                  i had put my that number everywhere to even recover my password and now i am in an urgent need of that number and i found that it is given to someone else i am very disappointed with this practice of airtel and i called for customer support they said that they can't help me...
                                  i think this is a very bad practice by airtel and it would be responsible for its down rating
                                  Apr 11, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 08, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 7 February 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd
                                  [protected]@in.airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Feb 10, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 7 February 2017.

                                  We tried calling you multiple times to get additional details to enable us to address your concern.
                                  However, there was no response.
                                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Mar 11, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 7 February 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Karishma Chauhan
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    hemasagary
                                    from Hyderabad, Telangana
                                    Feb 7, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 502220

                                    I am using Air tel DTH Service. As a monthly due i recharged 600 Rs on 29th Jan'17. Without customer consent/confirmation offer team they activated their own offer pack.Now My DTH account balance -3.00. I have contacted 2 times customer care even though there is no result.Earlier also similar problems observed with airtel DTH.I need help in resolving this issue. My Customer ID is [protected]
                                    Mar 12, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 09, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 7 February 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      pvk durga prasad
                                      from Mumbai, Maharashtra
                                      Feb 7, 2017
                                      Report
                                      Copy

                                      Address: Medak, Andhra Pradesh, 502279

                                      Dear Sir

                                      Iam Thudum ramesh.Some of the people using airtel sim"s these sim"s have ID proof belongs to me.So please block these sims (actually i dont now the numbers i was released this matter by direct contacting air office person).Except my mobile no is[protected]present using).
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        L
                                        lokesh.l85
                                        from Jodhpur, Rajasthan
                                        Feb 7, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: 335001
                                        Website: www.airtel.in

                                        Dear Sir

                                        Today i visited Komal Traders airtel store in Ganganagar district of Rajasthan for changing my sim for mobile number [protected]. I followed whole process from sending the message to change sim. I waited for 30 minutes for starting my sim but it was not started so i checked the SIM number which was not matching with the envelop and because of this SIM was not getting signals. During this whole process none of the AIRTEL store employee assisted me and I personally identified this DRASTIC ERROR of the company.

                                        As you can see this number belongs to Himachal Pradesh and right now I am working in Rajasthan and it became a terrible situation for me and now I am being humiliated by AIRTEL company and the airtel store. Why I am suffering as Komal traders is telling to send some one on AIRTEL store in SHIMLA which is next to impossible for me as I do not belong to Shimla and I don't know anyone there now.

                                        I will be going in consumer court and filling a complaint for humiliating me for following the whole process.

                                        I had to buy a new SIM for which I paid 100 rupees to Komal Traders airtel store without having my fault and those people were even not having courtesy to provide an alternate sim.

                                        I am really panic because of this event and I ill be going to consumer court in this regard.

                                        NOTE - for your reference I am attaching the below mail too.

                                        Lokesh Sharma
                                        (M)+91-[protected]
                                        Mar 17, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 08, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 7 February 2017.

                                        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                        We look forward to receive the required details.

                                        Regards,

                                        Akanksha Singh
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd
                                        [protected]@in.airtel.com

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Feb 14, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 7 February 2017.

                                        We were waiting to receive your contact details to enable us to address your concern.

                                        Since we have not heard back from you, we trust your issue has been resolved.

                                        If you require further information / assistance, please write to us at [protected]@in.airtel.com

                                        Regards,

                                        Akanksha Singh
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit