Airtel Complaints & Reviews

I will explain my problem clearly,
I have taken Airtel 4G postpaid sim, Sim activated on 21St Jan'17, at that time Airtel person said you have unlimited calls & 6GB data with 4G speed. but they given 3GB data only, and i asked customer care than they activated 6GB data but net speed is receiving 2G speed. I registered a complaint to Customer care person on 31 jan'17 they told me your 4G services stopped we will activate within 24 hours, but till know they're not activated my 4G services & customer care persons are not responding properly. Till know my problem was not resolved, please help on this issue

Hi sir, I have used airtel DTH connection and stopped recharging since 4 months as i don't need the connection. I received a call from airtel stating do a minimum recharge for 100 it will be in safety deposit there will not be any deduction and when i need the connection i can resume the connection with the same balance or else the connection will be disconnected soon.under ref[protected]. Now they started deduction and also stated i have to pay 30 per month for safety deposit.whats going on?

Recently i converted from postpaid to prepaid, by mistake i paid pospaid bill payment of Rs 800 to my mobile number [protected]. how can i retrieve that amount back to my account? please let me know
i am still using this number. can airtel add rs 800 to my prepaid account balance.

I was recharged rupees 301/-but according to sms I was recharged but I have not get benifit of received offer from AIRTEL.

Today on 12/02/2017, I have received sms from your side of offer Rs 301/- unlimited std and local calling and 4 GB internet,
But I was called to customer executive, but he tol I have no any offer regarding this amount.
Please check attached screenshot of sms in that I received sms from your side.

Rs301=Unlimited Loc+STD call+4GB 3G/4G, 28din
Rs55=13000 Loc+STD mob sec, 28din
Rs6=Loc+STD mob 30p/m, 90din
Dial *121*1# /download My Airtel App Airtel.in/5/m

From Mobile I can't send screenshot, i just copied received on today date,
If it is necessary then I will send it on my different mail address .

So please take this on top priority and solve the issue and give me the benefit accordingly received sms .

Thanks & Regards
Nagnath Mule

My sim does not show any messages in my mobile after upgred to 4g sim

Hello

this is raju.we need 3g network in my area because we are getting 2g net but very slow like 20 kb for second so its its not possible to browse and to download anything so that I requested to please cover my area with 3g because we are in village and we are long to 3g network 20 km.the location is guddella village kambadur mandal anantapuram dist

from
airtel customer

Please provide me information this number [protected] name and address.

Please send me bill payment receipt every month to my email. ravinder. kaur @sbp. Co. in. and also send me bill receipts from 10 Nov, 2016 to 10 Dec, 2016 and from 10 Dec 2016 to 11 Jan 2017 . It's urgent.. Do the needful urgently please.. As I have to claim my previous bill from my office so it's urgent

Is it possible to get airtel prepaid call details both incoming and outgoing?
Want to get Dec 20 to January 30 call details of my another number.
Please inform me whether it is possible or not. Then i will provide further details. Just want to know first.
It is a prepaid number that is why asking whether it is possible or not, please revert me as soon as possible.
thanks and warm regards...

Lost my phone so please block my number-[protected]

I am using airtel postpaid number ([protected]) from last 4 years. Now I have converted my number from postpaid to prepaid on date 08/02/2017 and my televerification is also gone positive, but after that I unable to recharge my number. I tried recharge Rs. 10, 20, 30, 50, 100 of normal amount, even I tried Rs. 84, 106, 123 recharge amount of FRC ( First Recharge ). Everytime same error appears, " Recharge not successfull on this number ".

I feel like very very poor service from One of the Biggest Telecom company of India. This is very very poor service.

When I call customer care, everytime they told that our technical person should be call you shortly but no any response or call from Their Technical person.

What the heck is this???

Are the AIRTEL company and their related person not interested to solve my problem???

Tell me.

Dear Sir,

I am a costumer of AIRTEL ODISHA. My no. is [protected]. I can't get any network (othet wise BSNL) in village:- Sarangagada dist:- Kandhamala State:- ODISHA PIN:- 762106.

So, I request u to please situate here a AIRTEL network for better communication.

Thank U.

Address:-

at/po.:- Sarangagada

Block:- K. Naugaun

Dist:- Kandhamala

State:- Odisha

Country:- INDIA

P.I.N.:- 762106

Dear Sir,
its been the pathetic services found till date as i applied for porting into airtel and sales people came to my office and took all documents and gave me SIM aas well .
i was told that one service call u will get and then verification will be done .

but i am so disappointed that nothing has happned yet .

If you cant solve it in 2 Days TAT...
I will not join Airtel and will continue with Vodafone only .

I opted the plan - 499

Regards
Santosh K

Dear Sir,

This is in regards to my Airtel Digital TV connection. I have taken an annual subscription from you in June 2016. It was going good but later I shifted to another building in Dec 2016 in the same society since then I am facing signal issues. Earlier it was happening only in the day time (11:00-17:00) but later I have started facing issues in the night hours also.
I would like to inform you that few more people are there in the building who are using the same connection but only I am facing this issue. I would also like to inform you that I have been informed by your local service team that I do not have any proper location where I can get proper signal and that is why Iam facing issues But I would like ask that if that is an issue then it should be complete blackout for all the channels whereas I can see few channels like ABP News and few more channels but other than I am unable to view other channels. People using Other service providers like Tata sky and videocon are not facing any such challenges. For that your team answers that Airtel's signal travells in straight line while other providers do not have such signal traversal. Being a customer I should not bother about that. It i your responsibility to provide signals. I bought your subscription considering you as a good brand but now my thoughts are getting changes.

I first bought it and then I am facing issues. If this is the issue then your team should first survey and then let us know that whether we should buy from you or not. Its been 2.5 months now and I am highly dissatisfied. If you can not provide me the solution then I would like to request you to refund my complete money and I would discontinue with your service and also would not recommend anyone to use Airtel Digital TV.

Also would like to suggest you to employ service engineers on your payrolls instead of giving it on a 3rd party as they seems less interested.

Kindly resolve it asap or refund my complete money. It is highly irritating as Iam unble to watch TV when at home.

Regards,
Saurabh Srivastava
[protected]
ID-[protected]

Airtel folks,
This practice of storing credit/debit card details, compulsorily for all practical purposes, smacks o[censored]nethical practices. Please make the due changes to restore your image and our confidence in you. No extent of assurance of security and privacy can ever be enough in our electronic world. Hope you will prove your integrity with all the due evidence that should be made available publicly.

Consumer Complaints...

I took 4g internet plan after taking i was told there is no 4g service in your location in pune then you can shift for 3g service with 5gb & ur advance will be adjusted on monthly basis for 6 month

after 2 months tey starrted showing fake consumption showing used almost 5 gb just in 2 days where not used even 1 gb hardly

every month requesting them to sent technician but they are not doing anything

First of everything I got regular calls from Airtel talking about new connections with unlimited packs and calls. I rejected; however one day finally I said yes. On 29 Jan I gave my complete details over phone including corporate info where I am working. They promised me that executive will come to my place the very next day to collect documents and will activate my sim in 2 hours. Which was not done even after two complaints.
Second time again they called me on 31 Jan 2017 stating there might be problem in previous request and told me that fresh request will be created, again I gave all details over phone and same promise was made next day executive will collect documents and activate sim in 2 hours which was unsuccessful.
Still I am receiving calls for getting new connections. I told them entire story and they suggested me visit store to get things done in 24 hours. As per suggestion, I along with my colleague went to Airtel store located in Mansarovar (Okay Plus Store) with all documents. Date: 6 Feb 2017.

Amit assisted us in selecting number and gave required info on plans. I gave my documents Pan card, aadhar card (xerox copies) signed application with a photograph. Also shared my Airtel Broadband Bill address proof. Everything was done on Monday. Amit again promised same thing that post verification sim will be activated in 24 hours.

Day 2: No activation done
Day 3: Tried reaching store over phone number (Landline) no one responded.
Tried again in the evening, luckily my phone was answered and I was informed that it will be done the same day in 2 hours.
Day 4: No answe over phone for entire day
Day 5: Verification has been processed and then they said activation will be in next one hour. Not done
Day 6: They picked phone and told me they will get back to me in 5 min after checking info. No call received neither my call was answered.

Even after 10 days, multiple phone calls, I tried reaching them over phone but they dont even respond to customers. Even I raised complaint through Nodal escalation, even they said 48 hour maximum time for activation but it is still not activated. Dont know what to talk about pathetic service from Airtel is really not expected. I am already customer of Airtel from years. Very bad experience and I need an action to be taken for all the hassle.

Regards
Rupesh Maddi

Previous month i had opted for airtel v-fiber plan which had stated that i will get 40mbps for 100 gb but from the day the plan started i did not receive any speed above 18 mbps. The plan's cost is 1699 but i am totally cheated about this plan. Please look after this issue and recheck the plan details with them. My area pincode is mumbai 400097. In the bill also it was stated that it is 16mbps only. But i was given the pamplets of 40mbps while buying the plan.
My id is [protected]_mh

Dear Team,

I am existing customer of your Airtel company. I had one transaction this month 9th Feb 2017 Airtel money bank one payment done to credit card to Airtel money bank, money transferred to credit card to Airtel money bank, immediately but I have waiting for money 48hours to my bank account. After 48 hours i will try to payment Airtel money bank to my account, but amount not transferable. Every time showing transaction faild.

I already wait 2 days money showing Airtel wallet but not transferable. Please resolve my problem. Immediately as are as possible. I need money urgent basis. My money holding your company 2 days. Your earning interest my money i am loss 2 days and every transfer amount charge to commission.

This is correct way. Please fallow paytm wallet transaction app

I have taken Airtel 4G sim on jan 21 ofter 1week they are stoped the 4G services to my number, now 2G net speed receiveing only. i am registered a complate on 31st Jan, till know problem not resloved. and couster support people not reponding proparly