Airtel Complaints & Reviews

Jun 02, 2016

Updated by Jagdip Vaishnav ----- Forwarded Message -----
From: Jagdip Vaishnav
To: "appellate.[protected]@in.airtel.com"
Sent: Wednesday, 1 June 2016 8:34 AM
Subject: Re:

Sir
This issue is simple to resolve.
How can i use mobile with airtel refill in US, hence remains unused
I am shocked to hear, you want to discontinue services .

Jagdip H vaishnav
Senior citizen
[protected][protected][protected][protected][protected]--------

From: "appellate.[protected]@in.airtel.com"
To: [protected]@yahoo.co.in
Sent: Wednesday, 1 June 2016 4:24 AM
Subject: Re:

Dear Jagdip H Vaishnav,


This is with reference to your email regarding service related issue for your airtel mobile number [protected].


Basis your email, I would request you request you to write back to us mentioning us suitable time to call you so that I can discuss the case with you and assist you appropriately.


For any further assistance, please write back to us.


Customers touch points:


Level 1: Customer care: 121/198 and [protected]@in.airtel.com, working hours - 24/7.


Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday.

Level 3: Appellate Authority: appellate.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday.

Please visit our website www.airtel.in for a range of products and services.


Yours sincerely
DEBASHIS DAS
bharti airtel limited


[protected]Original Message[protected]
From: [protected]@yahoo.co.in
To: appellate.[protected]@in.airtel.com
Cc:
Sent: 01/06/2016 03:11:54 AM
Subject: Fw:

----- Forwarded Message -----
From: Jagdip Vaishnav
To: Airtel.com
Sent: Tuesday, 31 May 2016 12:52 PM
Subject:


Sir

My Mobile no -[protected]
[protected][protected]
I have come to USA on a family visit. I shall be here till second week
of July 2016
I have received message that, if i do not use airtel services, it shall be
discontinued.

please resolve this issue.

thanking you.

jagdip H Vaishnav
Senior Citizen

Feb 16, 2017

Updated by Jagdip Vaishnav Sir

Matter of Concern --Complaint against Airtel [Noida ]
Ministry of Telecommunication & Telephone Regulatory Authority of India
Protects Airtel, despite exploit, harass Consumer, do not pay compensation
Mobile no -[protected]
[protected][protected][protected][protected][protected]----
I am representing this issue since last 20 days before Telecom Ministry & TRAI
however not getting satisfactory response.

I am legal immigrant o[censored]S, has left India on January 18, 2017.Immediately after
reaching at US, I started receiving messages from Airtel that i must refill, recharge
otherwise services shall be discontinued.After that I started receiving calls on mobile
all at midnight, threatening me on same issue. Once while i was fast a sleep, I received a call from Airtel, handset fell down from my hand, front cover got damaged, display went off. I have demanded new handset, no money

What is my appeal [1] How Airtel can activate international roaming facility on pre paid
facility without consumer consent, that too when consumer enters Indian Int Airport, has not left India [2] Whats App facility through wi fi is free, then too how Airtel can charge for incoming /outgoing calls[3] Such charges are levied even when mobile data is switched off. This is open exploitation, duping Consumers.Many Indian who have visited other countries on visitor visa have similar complaints, no response.

Howlong such loot shall be allowed, how long consumers shall be exploited. Why
Ministry & Trai do not take appropriate action without undue delay?

7696 Canyon Point Ln jagruti Vaishnav
San Diago Senior Citizen
92126 California
USA

Feb 18, 2017

Updated by Jagdip Vaishnav Sir
I have yet not received satisfactory response from Airtel.
[1] How Airtel can activate international roaming facility without consumer consent, that too when consumer is in the Mumbai Int Airport. [2] There are no charges if consumer uses what app through wi fi, then how Airtel can ley charges [3] My main issue is, Airtel has disturbed me many times at midnight, once handset fell down from my hand since i was fast a sleep, handset got damaged. I have demanded new handset, no money

Many Indian Visitors who visit foreign countries on tourist visa, have similar complaints. Airtel merely exploit consumer. Lack of business ethics

Feb 18, 2017

Updated by Jagdip Vaishnav My husband is at Mumbai, his landline number is[protected]. Name Jagdip Vaishnav

Feb 23, 2017

Updated by Vijay Potluri The complaint remains unresolved. please see the image

Feb 14, 2017

Updated by nitin26 this no are fake for safe are my mobile number.

Feb 15, 2017

Updated by sphinx If the airtel service team is unable to provide service to its customers, I would suggest to kindly stop my airtel broadband connection as it doesn't make any sense to simply have an active connection which you can not make use of and in addition have to pay for as well.
And, can someone from the airtel team please explain to me, how a bill for the change of address has already been generated when the airtel service team now suddenly says that the connection is not available in the current location?
What's more interesting to note is the ads that are posted on the door of my residence when connection is not currently available, as well as my neighbors who are using airtel broadband when it is allegedly not available in my correct location!

Feb 13, 2017

Updated by Hanif Mahammad Ersad Sir, there are various places in Dhubri district, Assam where no any tower setup by your company mostly in hills areas.Being a residential member of this locality I well known about this district.As a result lakhs of people has been suffering from many problems since a long time.Sir, I can cooperate with your company regarding this matter, but it can posible only after being authorisation me by your company.So, please take necessary action.
Special thanks from... M.M.Ersad(Advocate Bilasipara)