Airtel Complaints & Reviews

I have recently purchased Airtel 4g hotspot and the person sent by Airtel told only postpaid services are available in hotspot and took 3860inr including 3 months data charge. However when I tried to contact Airtel to activate the number they were very unresponsive and irritating and took them more than 4 days to check whether it is a valid number. The person whoever sold the device form tele Tech services also was very bad with customer. If this is the case I will be happy to continue with jio network instead of illtreating customer service from Airtel! And my billing cycle is already on and will be charged for one month rate for 15 days use it seems. The worst service

Dear Airtel team-

you continue to repeat the same mistake with audacity, thinking there's nothing much a customer can about this.

For a billing amount of Rs. 1016.09, you are actually taking a payment of Rs. 1017 through internet banking, rounding off the billing value to a higher figure, and keeping 91 paise in your credit, for no reason. And you will happily come back to say that we will adjust in the next month billing... wonder why your billing system cannot adjust this round off at the time of billing itself to nearest Rupee... you continue to do this broadlight robbery and still expect customers to stay with you and be loyal??

And honestly, for my last month complaint, when the representative called, there was no resolution provided.. He only said he will look into this matter and take it up to higher level.

And let me tell you, if this time you are not taking any corrective action, be ready to face court orders, period.

AIRTEL - it is time for you all to get your accounts in place.

C Raj
[protected]

Call details

I Am Rahidmahammed Patel From Bharuch (Gujarat). I Want To Inform That Huge Network Problem In Our Saladara Village Which Is Be Located In Taluka-Vagara, District-Bharuch.So, I Am Requesting To You To Upgrade Your Network Or Installation A New Tower In My Village.All Network Service Providers companies Network Problem In Our Area.My village Has[protected] Population Facing Network Issue. I Am Kindly Request To You Please Install A Tower So My village People Can Use Easily Telecom Service.I Reqest This complaint Also to Other Service Provider No Telecom Tower In Our village If You Solve This It's very Very Great thing for Us..
Thank You In Advance
Please Do Fast As Soon As Possible

PATEL RAHIDMAHAMMED INAYAT
BHARUCH-GUJARAT
Mobbile-[protected]
E-MAIL- [protected]@gmail.com

Hi Team,

while adding money from axis bank to airtel money transaction got cancelled and amount got deducted from my account and its not got added amount to airtel money and its not reverted back to bank aswell.

Please look into this do needful.

Thanks in advance.

Thanks,
Madhan
[protected] my airtel number

Sir mujhe [protected] call details chahiye add- village Kamdi post laibudwa dist balrampur up my aadhar number[protected] Name ziyaullah and email I'd [protected]@gmail.com

I want to incoming and outgoing details for last 1 month.For mobile no [protected] if possible as soon as early send me details on my e.Mail id.[protected]@yahoo.in Thank you.

I have a problem on my airtel number.your customer care service could not solve my problem.please help me

I have requested a port out from Airtel got a call from Airtel executive Abhishek I hng up first time again he called me from a different number and I told him that I am doing MNP because of poor network and performance of Airtel he told that that he will raise a request for resolution I was telling him that I dnt want any resolution he hung up on my face and later when I called back the airtel helpline I find my MNP request cancelled. Is this the way airtel has choosen to "retain" their customer and looting them with high charges and not giving proper service. Very poor customer service cheaters and liers don't listen to customer just hung up I do not want any airtel services but action taken against your employee abhishek because he hung up after saying what he had to say and did not listen to me just need my number ported out. this cheat of Airtel has resulted in loss of my time I will gain have to generate a new porting code and again go to the other provider and do all the formalities. your network is stupid 2g/3g/4g are just numbers the network hardly works in many areas . I reiterate I do not want wany sort any resolution or help from airtel I just need my number ported out and I will clear what I owe to you. added to that Airtel is too expensive for postpaid. Airtel helpdesk also useless dnt want to help they just wants customers to use their rubbish services and keep paying. worst experience so far with any other company.

I am working in muscat in 2 years . My indian mobile number airtel sim [protected] working now 04/03/2017 . My name is Shamnas ms
I kindly request to you please provide activate my number more than six year i am using this number lot of contacts this number please do needful

i am using this airtel nummber [protected] more than six years using this number . june -2015 i going to muscat till now iam working muscat, this number working now 04/03/2017 tiil the date 5/03/2017 mobile sim is not range, sim is deactivated . so please kindly request for you activated my airtel mobile number

I was working in Airtel as a customer care service at Sonwar Srinagar' Jammu and Kashmir India when I resigned that job before 8 months but they still not giving my salary till now please check this issue
My ID was A17XZLND
MOHAMMAD KHALIQ PANDITH

I am chandan kumar from bangalore, a regular customer of pre-paid airtel ([protected]) from last 6-7 years. I am facing a very annoying and disturbing thing from last 2-3 weeks, when ever i tried to make a call, i have to wait to completion of airtel ad or saying about my account balance of data.
Stop this immediately. It is frustrating to listen this bs when i am trying to make a urgent call also after airtel ad call used to drop so i have to call again and listen again.
I am fine to get those information as message. But should not be while making my call.
This is my request to immediately stop this!!!

I am not able to do out going call. I have balance of rs. 300 plus. Simply getting ad then call gets dropped. Please fix the issue asap.
I cannot use my mobile and getting harassed. Also no way i cannot contact airtel customer care executive, no option at all.
I will file a consumer case against this. From morning i am trying to call but in-vain.

Thanks with regards
Chandan kumar
[protected]
Bangalore, karnataka
India

There is a new plan in airtel, for Rs.349 airtel is giving 28GB for 28 days validity. (1 GB per day). I recharged on 6th of March'17. But today 8th March'17 its showing the balance as zero. while checking with the airtel customer care, they said that there is no issue with there side. But still for me the balance is zero. My airtel mumber is [protected]. Please check and let me know what is the issue. My mail id is [protected]@hotmail.com.

Thanks
Premanand S

My account has blocked, i have have many money in my wallet so please help me to to unlock the account i can't transfer the money to any one so airtel money should take some responsibility to recover my account if my account will not recover what i will do i will lost some money which i need to transfer so please i request to airtel money or airtel company to recover my account

Dear Sir / Maam,

This is to inform you that there has been Online fraud transaction from my father's SBI Debit Card No. - ending with 9879 against SBI Savings Account No. - ending with 9360 on 02/03/2017 to AirtelMoney. Total Amount of Rs 9999 /-.

AirtelMoney transaction details : OTHPG 774642

Request you to pl take necessary action against above transaction & hold the payment.

We have already informed the matter to Cyber Crime Branch. Matter shall be taken up legally.

Look forward for your quick & favorable response.

Thanking you,

Rgds,

Ravi Sharma

M - [protected]

Date: 14/02/2017
Number : Customer Care: [protected]@in.airtel.com and 121/198
Nodal Team: nodal.[protected]@in.airtel.com and[protected]

airtel broadband charged me for wrong Billing as per plan and they changed plan without any confirmation from me.
despite registering complaint to customer care they did not taken any action. Even nodal team and appellate authority not responding to complaint.
After acceptance of mistak efrom nodal team again they continued charging for wrong plan. here is details of mail conversations.

Dear Patel,

This is in reference to your email regarding your concern for plan change for your airtel fixed line number bearing account number [protected].

Basis our discussion on [protected], please be informed that I have processed your request for plan change with plan Airtel-UL-PACE 999 45GB ( 16Mbps/512Kbps)COMBO Plan.

Your requested plan will be activated within 4 hours.

Inconvenience caused is deeply regretted.I appreciate your cooperation in this regards.

For further queries please do email.

Customers touch points:

Level 1: Customer Care: [protected]@in.airtel.com and 121/198, working hours: 24/7.

Level 2: Nodal Team: nodal.[protected]@in.airtel.com and[protected], working hours, 9:30 to 6:30, Monday to Friday.

Level 3: Appellate Authority: appellate.[protected]@in.airtel.com and[protected], working hours, 9:30 to 6:30, Monday to Friday.

Please visit our website www.airtel.in for a range of products and services.

Warm Regards,
Garima

bharti airtel limited

Sir,
I am using airtel digital tv. And few days back i came to know that they had been charging me for " i kids pack " from last march 2016 per month. In any case it was not activated by me . They says that i have given a "MIS CALL " to activate that pack but thats not true and i am not a kid. Please help, Thank you.

Id:[protected]

Phn no.: [protected]
[protected]

I had made a bill payment for postpaid Phone No: [protected] via SBI debit card In Basaveshwaranagar 8th Main Airtel office Details: SBI Debit Card 459XX1840 Amount Rs 1501on POS [protected], Txn#[protected] on Mar 2nd at 11:29 AM. But amount is debited in my Statement but did not get bill receipt. The office people are claiming that there was chargeback from my Bank. On enquiring the Bank they said there is no reversal or Chargeback happened. So whats the further Step on this as the amount is already deducted.

Jatinder gaba
v-17 shop no, 5
west patel nagar
new delhi-110008
landline no, [protected]
frequent disconnection of signal from yesterday

Please provide mpin for my new airtel lapo sim no. is [protected]