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Airtel Complaints & Reviews

2.1
Updated: Jul 7, 2026
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Airtel reviews & complaints page 1393

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H
H lohani900
from Chennai, Tamil Nadu
Mar 8, 2017
Resolved
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Resolved

Address: 825167

Sir,
I am using airtel digital tv. And few days back i came to know that they had been charging me for " i kids pack " from last march 2016 per month. In any case it was not activated by me . They says that i have given a "MIS CALL " to activate that pack but thats not true and i am not a kid. Please help, Thank you.

Id:[protected]

Phn no.: [protected]
[protected]
Apr 11, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 8 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    V
    Veena KN
    from Bengaluru, Karnataka
    Mar 8, 2017
    Resolved
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    Resolved

    Address: 560079

    I had made a bill payment for postpaid Phone No: [protected] via SBI debit card In Basaveshwaranagar 8th Main Airtel office Details: SBI Debit Card 459XX1840 Amount Rs 1501on POS [protected], Txn#[protected] on Mar 2nd at 11:29 AM. But amount is debited in my Statement but did not get bill receipt. The office people are claiming that there was chargeback from my Bank. On enquiring the Bank they said there is no reversal or Chargeback happened. So whats the further Step on this as the amount is already deducted.
    May 9, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Mar 09, 2017
    Airtel Customer Care's response
    Dear Veena,

    This is with reference to your post dated 8 March 2017.

    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Mar 11, 2017
    Updated by Veena KN
    In regards to this I had received a call from your Customer Rep

    I had received a call claiming that he was one Service provider he has taken all my Debit card details and made transaction into his account of around 50, 000. He has blocked my sim also. May I know why all the information is leaked or to whom does the complaints being receive. Is there any separate Team for this. I have given a police complaint on this. please take action on this.
    Mar 11, 2017
    Updated by Veena KN
    Caller : Acer Rahul Kolkatta, Phone No: [protected], Bihar India on 8th March at 2:45 PM.

    Transactions made
    08.03.2017 OTHPG[protected] PayTm Mobile Solutions 19, 969.00
    08.03.2017 OTHPG[protected] Paytm 19, 990.00
    08.03.2017 SBIPG HU[protected]SBIBUDDY 5, 000.00
    08.03.2017 OTHPG[protected]PAYU MONEY 5.000.00

    Please take Strict action on this
    Verified Support
    Mar 18, 2017
    Airtel Customer Care's response
    Dear Veena KN,

    This is with reference to your post dated 11 March 2017.

    We would request you to get your complaint registered at law enforcement agency. Further, we would urge you to safeguard your personal details.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Karishma Chauhan
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Mar 20, 2017
    Updated by Veena KN
    Any complaint written here will be hacked.So there is no security on this complaint website.

    Very bad support provided by your Customer Support. One of the worst situations I have come through in my life by raising a complaint here.

    Worst Customer Care and Support
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      J
      Jatinder gaba
      from New Delhi, Delhi
      Mar 8, 2017
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      Address: New Delhi, Delhi, 110008

      Jatinder gaba
      v-17 shop no, 5
      west patel nagar
      new delhi-110008
      landline no, [protected]
      frequent disconnection of signal from yesterday
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        O
        omsaraff
        from Kolkata, West Bengal
        Mar 8, 2017
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        Address: 766107

        Please provide mpin for my new airtel lapo sim no. is [protected]
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          R
          rez23
          from Chennai, Tamil Nadu
          Mar 8, 2017
          Resolved
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          Resolved

          Address: 600106

          [protected]
          [protected]
          Please dont attend call for the above numbers. Thet will call and tell you won a 35000 rupees gift. Come and collect the gift as a pair (eventhough you are unmarried). This fraud company is in T nagar, keep on calling and irritating me. They are getting our numbers from super markets like Pazhamuthir nilayam. Please police file a complaint against this fraud company. The lady calling with above number using some bad words :(
          Apr 11, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Mar 08, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 8 March 2017.

          We would request you to get your complaint registered at law enforcement agency. Further, we would urge you to safeguard your personal details.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Karishma Chauhan
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            S
            Sathyanarayanan N
            from Bengaluru, Karnataka
            Mar 8, 2017
            Resolved
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            Resolved

            Address: Vellore, Tamil Nadu, 632001
            Website: www.consumercomplaints.in

            Hi,

            Please be informed that I have paid the Airtel bill yesterday through online and the process has not completed.
            I did step 1 by entering the amount & landline phone details but not process step 2.
            I wanted to know whether my bill payment has been made for Feb '2017.
            My Landline No:[protected]
            My Email ID: [protected]@yahoo.com
            My Mobile No: [protected]
            May 3, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Apr 01, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 8 March 2017

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              A
              Aditimondal
              from Bengaluru, Karnataka
              Mar 8, 2017
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              Address: Kolkata, West Bengal, 700027
              Website: www.airtel.co.in

              Dear Sir/ madam,

              My airtel number [protected] is telling invalid. The sim is from kolkata. Now I am shifted to bangalore. Also please transfer the sim as I need the number urgently. Kindly resolve the matter at the earliest.

              Looking forward to your early favourable response.

              Regards,

              Aditi Mondal
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                T
                technicaluser
                from Mumbai, Maharashtra
                Mar 8, 2017
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                Address: Mumbai City, Maharashtra, 400075

                Airtel sim ( mumbai ) not having any network from 2 weeks. Its validity is till 2032 still sim is not having network.What should i do?
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                  J
                  jugalgohel
                  from Hyderabad, Telangana
                  Mar 8, 2017
                  Resolved
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                  Resolved

                  Address: 500081

                  I had been using Airtel Boradband service since last 1.5 years in Madhapur area at Hyderabad, Having good services I had againg choose the new connection.

                  I am feeling sorry to say, but I don't want this new connection. As I had applied for that at 1st march, still I am not getting any response from service provider. As they are failed in promising, The service provider, Mallikarjuna made promisse to be set connection on saturday or sunday. Well, He didn't picked up my call on that day. On monday he asked me to come at 12 O'clock in noon, I left my office work and came there, but no one was picking up my call till 3 O'clock, I waited and spoiled my 3 working hours, aftrer he came with new issue and told we are not able to set connection, we will come tommorrow.

                  Well, On Tuesday, there was another hope for me, He called me at near 11 O'clock and told to come at 5 O'clock, I again spoiled my 2 working hours and waited there, no one was picking my call, at night time he came to connect. Ahhh!! That was the silly reason, he had having two routers and no one was working(He should have to come with working one, Right!!??). He made me promise again to come between 8 to 10 O'clock in morning. No one came.

                  Overall, I see the very silly and bad service of broadband by Airtel . I want to cancell this connection (as it is not established yet this month's 8 days already passed ). As we are working people and I am tired with those falls promises. Please, Proceed for cancellation of connection refund to me.even for failed transaction they deducted money and didn't even have my refund even after several working days even after they promised to do so within 24 hrs
                  May 17, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 13, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 8 March 2017.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Apr 16, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 8 April 2017 .

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Karishma Chauhan
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    M
                    Murali Kopersh
                    from Chennai, Tamil Nadu
                    Mar 8, 2017
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                    Address: Bangalore, Karnataka, 560098

                    I have paid my mobile [protected] payment through net banking and I am unable to get print of my payment receipt. Request to send receipt to my registered mail on priority. Most urgent
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                      R
                      riteshsharma77
                      from Patan, Maharashtra
                      Mar 8, 2017
                      Resolved
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                      Resolved

                      Address: 411017

                      Dear all,

                      I would like to mention here that airtel is a big fraud company, which commits to solve your issue
                      Within 24 hours but the technical persons are unable to sort out the problem.
                      Here i would like to mention the complete details of the fraud incident happen with me.
                      Since i am an exisiting customer of airtel for one year i took another a connection on main pimple
                      Saudagar, shivar chawk, pune - 411017. Here the commited promise with me is that within 24 hours
                      You any issue will get resolved, but whevnever i raise a complaint first of the call centre guy is rigid to
                      Take the complaint like they are taking and fir in police station. If successfully the complaint get
                      Registered, the technical guy who is nothing but only a lazy person who actully is killing his time in airtel
                      Named mahenra — [protected], come and give a very illogical and nonsence reply and goes back.
                      Recently my airtel connection is down because of the wire breaking or disruption in network but the
                      Person said me the below:
                      1. Continuity check is not airtel's task.
                      2. Its is the customer's responsibility to do the continuty check (On behalf of airtel)
                      3. Customer is supposed to call to their personla electrician and once the continuity will get connected
                      They will come and say that connection is up and running now (See the nonsense logic, if my
                      Electrician is literate in networking then bloody why he would not start providing broadband services)
                      4. Also he has suggested, to talk to the installation guy who came at the time of airtel installation
                      Nagesh thorat — [protected]. Nagesh said my task is completed and you call mahendra then he has
                      To arrange an electrician for it.
                      5. Once i raised a request for new airtel connection the contact person is saying that we will resolve the old issue and provide you new connection at the earliest.

                      Summary: airtel is a big name in the market where the name is screwing up by the employees itself.
                      Airtel should take the serious action against the team and resolve my issue at the earliest.

                      Thank you for working with us.

                      Warm regards,
                      Ritesh sharma | managing director | 3ri technologies pvt ltd.
                      405 & 403, rainbow plaza, pimple saudagar, pune - 411027
                      +91 [protected], +91 [protected]
                      Apr 11, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 09, 2017
                      Airtel Customer Care's response
                      Dear Mr. Sharma,

                      This is with reference to your post dated 8 March 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Karishma Chauhan
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        P
                        Pareshkumar Chandravadan DAve
                        from Delhi, Delhi
                        Mar 8, 2017
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                        Address: New Delhi, Delhi, 110075

                        My number is [protected]

                        My outgoing SMS is not functioning from last two weeks

                        Please resolve the problem

                        Give me a call

                        Thanks

                        Paresh
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                          M
                          Manoj Panda
                          from Pune, Maharashtra
                          Mar 7, 2017
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                          Address: Rangareddy, Andhra Pradesh, 500048

                          I am using the Airtel 4G hotspot since 6 months without any issues. But since last 2 weeks, unable to use. sometimes its get connected and discconnect after 5-10 mins automatically.

                          Even if i restart my laptop, 4g device etc. i tried multiple option but same issue.
                          my contact no is [protected]
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                            S
                            Suthammajumdar
                            from Siliguri, West Bengal
                            Mar 7, 2017
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                            Address: 735232

                            I have transferred Rs 1000/- from my credit card to my wallet [protected]. But not yet credited. Txn ID [protected], date 27/02/2027, amount Rs 1000/-, Add money through Airtel App.
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                              S
                              Sandeepmahala1990
                              from Kanpur, Uttar Pradesh
                              Mar 7, 2017
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                              Address: Hisar, Haryana, 125055

                              Sir I have received message from airtel service center Hisar on 10 Feb 2017 that I get one month free with recharge of one month of 285. Airtel dth not given offer after recharge of 285.I call to service center and customer center many time.they not activate .
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                                Aprameya Vijayakumar
                                from Nipani, Maharashtra
                                Mar 7, 2017
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                                Address: 570004
                                Website: www.airtel.in

                                I recharged 149 from my AIRTEL app but the money was debited first it showed connection problem then it showed error and my 149 was lost please return it
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                                  H
                                  Hacker Virus
                                  from Coimbatore, Tamil Nadu
                                  Mar 7, 2017
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 602109

                                  My number is [protected] in this sim holder name is sivagami and this sim is buy based on ration card and it is a Airtel sim .Now the sim is used in unwanted person.she is use my sim in wrong activity and use in unwanted purpose so please kindly request plz block my sim
                                  sim holder name sivagami
                                  Sim address is ellaiyamman kovil Street.naduveerapattu, Chennai 602109
                                  In this sim is buy in tambaram
                                  Apr 11, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 10, 2017
                                  Airtel Customer Care's response
                                  Dear Sivangami,

                                  This is with reference to your post dated 7 March 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Karishma Chauhan
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    R
                                    raghavendra srikonda
                                    from Delhi, Delhi
                                    Mar 7, 2017
                                    Resolved
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                                    Resolved

                                    Address: 500016
                                    Website: airtel.in

                                    Respected authorities,

                                    Airtel has issued a sim card on my name (# [protected]) with out proper subscriber verification. The sim cards are issued on fake documents and forged signatures. When the said sim card is issued i was in abroad. A case has been registered against me because of the fraudulent numbers issued by airtel. When i approached airtel through different channels (To airtel office, nodal, appellate, trai, dot) i did not get any response, i was told that the numbers are de-activated.

                                    When asked them to follow dot norms and register an fir they did not respond on that.

                                    I underwent humiliation and undergoing lot of mental stress and trauma and for the blunder being made by airtel i am not getting proper response.

                                    If this type of activities continues fraudulent people and terrorist will take advantage and there would be security issues in our country.

                                    I would request you to take appropriate action on the service provider and instruct mobile service providers to have thorough verification while issuing sim cards.

                                    Thanks,
                                    May 9, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 12, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Srikonda,

                                    This is with reference to your post dated 7 March 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Mar 24, 2017
                                    Updated by raghavendra srikonda
                                    I did not receive any resolution details. I want to know how the SIM card was issued with fake documents.
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                                      K
                                      Kshitj Gupta
                                      from Dehra Dun, Uttarakhand
                                      Mar 7, 2017
                                      Resolved
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                                      Resolved

                                      Address: Muzaffarnagar, Uttar Pradesh, 251001

                                      I am requesting for porting my number bsnl to airtel but your customer care executive give me a wrong information about tarrif so kindely cancle my porting request itz request to u..my mobile number is [protected] and upc is BW228229
                                      AND my alternative number is [protected]
                                      Kindely cancle my porting request itz humble request to u..thanks...i have already airtel number..i am also a old customer of airtel..so kindely accpt my complaint and resolve this issue..thnx...
                                      Apr 16, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Mar 07, 2017
                                      Updated by Kshitj Gupta
                                      Airtel customer care execitive provide me a wrong and fake information..kindely resolve this issue fast..
                                      Mar 07, 2017
                                      Updated by Kshitj Gupta
                                      I am trying to call airtel 198 complaint number they said we can't help for cancle your porting request...they can't resolve this issue..
                                      Mar 07, 2017
                                      Updated by Kshitj Gupta
                                      Airtel a worst company nw a dayz and customer care executive to...
                                      Verified Support
                                      Mar 12, 2017
                                      Airtel Customer Care's response
                                      Dear Dear Mr. Gupta, ,

                                      This is with reference to your post dated 7 March 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        G
                                        Girish1984
                                        Mar 7, 2017
                                        Resolved
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                                        Resolved

                                        Address: 560064
                                        Website: airtel

                                        Dear Team,

                                        My name is Girish and I am working as project manager for one of the reputed companies, and recently I got ported to Airtel from Vodafone.

                                        The main reason why i ported my number was because of the attractive plan which says - "Infinity Plan" with a 549 rental where in you get 7gb, 4g data for a month and unlimited national and std outgoing free, along with 100 sms per day and incoming free while roaming.

                                        However, now i am checking my plan and it says its only 3gb of 4g data and it's really annoying, I call the customer care and spoke to Rohini and that girl simply says no you are not eligible for this and even after repeatedly explaining her the scenario, - then she puts me on a pause and then say no nothing can be done.

                                        Later on again i will call to the customer care and i see this guy Pankaj trying to answer my queries and after explaining him the whole scenario he gives me the interaction id and says somebody is going to look into my queries.

                                        interaction id [protected] - Pankaj.

                                        Guys i was with Vodafone for 10 years and never had such a scenario, i think i made a BIG MISTAKE by opting AIRTEL!!

                                        Please see to that my hopes are not shattered and i get what i was promised!!

                                        Regards,
                                        Girish
                                        [protected]
                                        Apr 10, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 07, 2017
                                        Airtel Customer Care's response
                                        Dear Girish,

                                        This is with reference to your post, dated 7 March 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Mar 09, 2017
                                        Airtel Customer Care's response
                                        Dear Girish,

                                        This is with reference to your post dated 7 March 2017.

                                        We tried calling you multiple times to get additional details to enable us to address your concern.
                                        However, there was no response.
                                        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                        Regards,
                                        Karishma Chauhan
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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