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Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
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Airtel reviews & complaints page 1393

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S
Syed Shahzeb Soudagar
from Mumbai, Maharashtra
Feb 14, 2017
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Address: 462001
Website: www.consumercomplaints.in/new_complaint

There were 3 time recharge done by my two different accounts of 246 data recharge but no data was recharge and money was also not refunded so please kindly refund the money back to my account porperly
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    H
    Hanif Mahammad Ersad
    from Pune, Maharashtra
    Feb 13, 2017
    Resolved
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    Resolved

    Address: not known.
    Website: Dhubri, Assam

    Sir, there are several places where no any tower setup by your company, mostly in hills areas in Dhubri district, Assam.As a result lakhs of people has been suffering from many problems. Sir, I can help your company regarding this matter, but it can posible only after being authorisation me by your company.Being a residencial member of Dhubri district I wel known about the places, where yet no any tower setup by your instalation company.
    With thanks from...H.M.Ersad(Advocate Bilasipara)
    Mar 17, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Feb 13, 2017
    Updated by Hanif Mahammad Ersad
    Sir, there are various places in Dhubri district, Assam where no any tower setup by your company mostly in hills areas.Being a residential member of this locality I well known about this district.As a result lakhs of people has been suffering from many problems since a long time.Sir, I can cooperate with your company regarding this matter, but it can posible only after being authorisation me by your company.So, please take necessary action.
    Special thanks from... M.M.Ersad(Advocate Bilasipara)

    Verified Support
    Feb 14, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 13 February 2017.

    We have taken your input and appreciate your valuable feedback as this helps us in planning our future augmentation.

    You can also get in touch with us at airtel.[protected]@airtel.com

    Regards,

    Akanksha Singh
    airtel presence (airtel Customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      M
      manish kumar gupta 1181
      from Lucknow, Uttar Pradesh
      Feb 13, 2017
      Resolved
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      Resolved

      Address: 322230
      Website: airtel

      Advance for Rs. 2623/- but not received by professional courier MAA[protected] this courier return by courier man to channai.
      121 coustomer care given to me today (13.02.17 time 15:05) chq No. 253970 dated: 19.10.16
      so requested to this trf to my mobile no. [protected] or Neft to my account only 2000/-
      maine 20-25 bar 121 par mail bhi kiye phir bhi koee jabab nahi aata h.
      Apr 1, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Feb 23, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 13 February 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Akanksha Singh
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        Y
        yogesh rautray
        from Mumbai, Maharashtra
        Feb 13, 2017
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        Address: Mumbai City, Maharashtra, 4000050

        My transaction for Rs.396 failed on transaction ID :[protected] on February 13, 2017, please refund the amount
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          S
          SrinivasReddyPatlolla
          from Hyderabad, Telangana
          Feb 13, 2017
          Resolved
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          Resolved

          Address: 500090
          Website: Airtel

          Airtel in AP circle had option of data carry forward if the customer recharged before the expiry date, now all of a sudden they say they have removed the carry forward option, millions will lose the money. This is outright cheating and unethical way, please take a note, I will be going to consumer forum with this complaint
          Mar 27, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Feb 24, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 13 February 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            V
            venbas
            from Delhi, Delhi
            Feb 13, 2017
            Resolved
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            Resolved

            Address: 600001
            Website: www.airtel.in

            I have a Airtel MyPlan 599. Relationship number [protected]. With the last revision of the Plan pack distribution, I had 18 Packs of (85 Minutes STD + LOCAL) that gives me a total of 1530 minutes of STD + LOCAL Minutes. However in my latest Phone bill I have been charged a total of Rs.203.39 rupees EXTRA in addition to my Plan pack, Out of this 119Rs has been charged for Local landline with 238 Pulse rates, 31.5Rs for Local landline STD with 63 pulse rate and 42Rs as special number for 42 pulse rate.
            I am having serious concerns on the way billing is done by Airtel.
            1. If you are already charging me for 85 minutes STD + Local pack, there is no mention that landline numbers are not included in this loop. Calling landline numbers is a very common thing for Postpaid connections since it is typically part of official work.
            2. There is NO mention in the MyPlan page that the 85 minutes pack is MOBILE ONLY. Hence I feel cheated by Airtel
            3. How is a 1800 or 1860 toll free number suddenly termed special number by Airtel. Ideally these numbers should come local calls and the 85 MINUTE PACK should take of this. Why should I pay more money under special number category for calling regular toll free numbers which normally attract local call charges under other network?

            Please note that I have been using Airtel from 2007 till nearly 2015 and had momentarily gone to Vodafone due to local area network problems. Given the recent experience with Airtel, I am seriously scared that Airtel is no longer having the customer focus it used to have. I am afraid one more inflated bill like this I will be closing both my postpaid connections.
            May 13, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Feb 13, 2017
            Updated by venbas
            Airtel team - Firstly A BIG THANKS for responding to the complaint in a prompt manner. I also appreciate the gesture of reversing the landline charges in the current cycle. With these positive response out of the way, I would still like to point to the main issue which is that the 85 MINUTE PACK advertised on MyPlan does not states that the 85 minute is for STD and LOCAL but does not make any differenciation between LANDLINE and MOBILE. Given that people go for postpaid connections typically for higher usage like official calls which cover both landline and mobile, I find it strange that AIRTEL is treating landline and toll free number calls in different categories and thus denying users the very benefit of a postpaid connection. I sincerely hope that this deficiency is addressed forthwith so that MyPlan can be a effective postpaid option. Otherwise I see no value in taking MyPlan for a postpaid connection
            Verified Support
            Feb 14, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 13 February 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Feb 24, 2017
            Updated by venbas
            Airtel Team - The resolution details have been shared only for part of the problem which was related to reducing the current Phone bill. However the main problem is still present. The MyPlan STD/LOCAL minutes seems to be restricted ONLY to MOBILE numbers and NOT TO LANDLINE. However this is not explicitly mentioned in your flyers or brochures. Having such a ridiculous restriction for a post paid connection is NOT GOOD FOR CUSTOMER. Post paid connections are typically taken for official/work heavy usage which involves heavy usage of landline numbers for CONFERENCE/OFFICIAL calls. I am disappointed that Airtel has NOT given me the flexibility to talk to Landline numbers and want to charge me extra for TOLL FREE/LANDLINE calls for my post paid connection!!! NOT FAIR ONE BIT.
            Feb 24, 2017
            Updated by venbas
            I was also promised by the complaints/escalations executive that my feedback will be escalated to relevant departments. But shortly I will getting my next bill and I am still going to face the enormous frustration of being charged for LANDLINE calls which were not mentioned to me when I took the plan
            Airtel Team - The resolution details have been shared only for part of the problem which was related to reducing the current Phone bill. However the main problem is still present. The MyPlan STD/LOCAL minutes seems to be restricted ONLY to MOBILE numbers and NOT TO LANDLINE. However this is not explicitly mentioned in your flyers or brochures. Having such a ridiculous restriction for a post paid connection is NOT GOOD FOR CUSTOMER. Post paid connections are typically taken for official/work heavy usage which involves heavy usage of landline numbers for CONFERENCE/OFFICIAL calls. I am disappointed that Airtel has NOT given me the flexibility to talk to Landline numbers and want to charge me extra for TOLL FREE/LANDLINE calls for my post paid connection!!! NOT FAIR ONE BIT.
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              H
              Hydro
              from Bareilly, Uttar Pradesh
              Feb 13, 2017
              Resolved
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              Resolved

              Address: Haridwar, Uttarakhand, 247667
              Website: airtel.in

              Airtel has started to offer ₹345 plan for UP (West) & Uttarakhand circle which, according to the recharge details, gived Unlimited Local+STD calling on any network and 1GB 3G data. I noticed that in the evening, my balance started deducting from main account (which means that the Special Recharge pack 345 stopped working). I complained to airtel customer support but they replied that this recharge gives only 300 minutes of free calling per day and thereafter, balance will get deducted from main account. My complaint is that when airtel have mentioned that calling will be free, how can they impose restriction of 300 minutes? Please resolve this issue and give compensation for this.
              Mar 24, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Feb 16, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 13 February 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Anil S.
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                J
                Jayanthi.k07
                from Bengaluru, Karnataka
                Feb 13, 2017
                Resolved
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                Resolved

                Address: 600016
                Website: [email protected]

                Hi,

                I requested for Airtel broadband connection on 16 Nov'16 . Paid rs.1000/-
                online for the connection. Technicians told that there is no feasibility in my area, so cannot provide connection. I raised request for refund and following up from November but they are not crediting the money or sending cheque via mail. It's been 4 months now. Worst customer care!
                Mar 20, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Feb 13, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 13 February 2017.

                We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                We look forward to receive the required details.

                Regards,

                Akanksha Singh
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Feb 17, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 13 February 2017.

                We were waiting to receive your contact details to enable us to address your concern.

                Since we have not heard back from you, we trust your issue has been resolved.

                If you require further information / assistance, please write to us at [protected]@in.airtel.com

                Regards,

                Akanksha Singh
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  P
                  prabupj
                  from Chennai, Tamil Nadu
                  Feb 13, 2017
                  Resolved
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                  Resolved

                  Address: 603105
                  Website: www.airtel.in

                  My postpaid number is - [protected], I have lost my sim before 4 months
                  but bill is still come, i thought some one misuse my number so kindly
                  block or Deactivate my number

                  i was received message that about fancy number, so i will call him which massage is they send me
                  they bought my details through whatsapp including photo, id proof

                  still i dont use any call or browsing through this
                  postpaid number ( [protected] ) But bill is coming with my name

                  i have attached bill amount
                  Mar 24, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 20, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 13 February 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Akanksha Singh
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    T
                    tcak145001
                    Feb 13, 2017
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka, 560066
                    Website: www.airtel.in

                    False commitment by Airtel.

                    I have requested for broadband connection on 4th feb, 2017 against CAF No. tblr 7174475 and made three month advance payment Rs. 2584.00 along with my documents on 6th feb, 2017. As per commitment, service has to be activated in 3 days. But nothing is heared back from airtel executive uptill 13th feb, 2017 (7 days of making payment and documents) Even executive is not taking my calls. Please check this link of my executive's website who is not taking my calls on numbers provided by them [protected],[protected] http://www.bookmeonlinenow.com/airtel_broadband.html.
                    Now even Airtel is not ready to refund my money Rs. 2584.00 paid by me.

                    Very bad experience. I would suggest not rely on Airtel broadband
                    Mar 20, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 15, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 13 February 2017.

                    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                    We look forward to receive the required details.

                    Regards,

                    Anil S.
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Feb 17, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 13 February 2017.

                    We were waiting to receive your contact details to enable us to address your concern.

                    Since we have not heard back from you, we trust your issue has been resolved.

                    If you require further information / assistance, please write to us at [protected]@in.airtel.com

                    Regards,

                    Akanksha Singh
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      R
                      Rahul Ravinder
                      from Jogindarnagar, Himachal Pradesh
                      Feb 13, 2017
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                      Address: Hisar, Haryana, 125001
                      Website: [email protected]

                      [protected]
                      Internet ka 3g pack bhut manga hai
                      I have port number in idea
                      Feb 13, 2017
                      Updated by Rahul Ravinder
                      In pirpead number
                      Airte mujhe 148 repay my 1gb 3g data 10 din k ly dy rhe h. Or idea pure month k ly
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                        S
                        Shwetank Mishra
                        from Noida, Uttar Pradesh
                        Feb 13, 2017
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                        Address: Ghaziabad, Uttar Pradesh, 201001

                        According to airtel reference number 78615588 my airtel broadband connection should have to be resumed from 11 feb but its still not working.
                        I have paid all the remaining bills long back.
                        Airtel colleagues are giving false promise repeatedly and are not resolving the issue.
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                          M
                          Mady1993
                          from Chandigarh, Chandigarh
                          Feb 13, 2017
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                          Address: Chandigarh, Chandigarh, 0172

                          Hello Sir/Madam,
                          My Phone is stolen by someone. So, Please BLOCK my number:- [protected]
                          Therefore, It couldn't be misused by anyone. I have registered the FIR complaint for the same. So, Please Block it as soon as possible.

                          Thankyou.
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                            M
                            madhavi prasanna
                            Feb 13, 2017
                            Resolved
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                            Resolved

                            Address: 520008

                            Please provide me the details of february 2012 upto march 2012. As it it very urgent as i have lost some of my important contacts iam not even able to contact them through mail as there is no reply from them. Please very urgent. Hope you will reply me as soon as possible and fullfill my details whatever i have given to you. Please send me the numbers to whom i have contacted or the person who contacted me.
                            Thank you
                            Mar 16, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 13, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 13 February 2017.

                            Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

                            However, incoming call details cannot be provided due to unavailability of the same with us.

                            Regards,

                            Anil S.
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              N
                              Nijanthanbe
                              Feb 13, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560068

                              Hello,

                              I am Nijanthan from bangalore. I am using Airtel broadband for more than 2 years. Still now i don't have any major problems. Now i have shifted to new home in the same area next street, which is not more than 400 meters.
                              I have submitted a shifting to new address service request on Feb 04, 2017. Service technician came on Feb 07th and inspected the connection and said there is some port issue and he said he will come tomorrow and fix the connection. But he didn't turned up till now. I have escalated the issue to escalation department.
                              Kiran from escalation department called immediately and said there was some back end issue which will be solved within 24 hrs. But no response from him after that. I have called customer support team, but no proper response from them.
                              My friends are suggesting to change to other local network providers which are providing more better services.
                              I am not sure what to do next. Anyone can help me.

                              Service request no: 78490612

                              Thanks
                              Mar 17, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Feb 13, 2017
                              Updated by Nijanthanbe
                              Hi Akansha,

                              Thanks for the quick response. But for past one week all you guys are saying the same thing and again no technician is coming to fix the issue. If this issue is not gone fix within today, tomorrow i am going to cancel my airtel connection. That's it.

                              Thanks.
                              Verified Support
                              Feb 14, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 13 February 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Akanksha Singh
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                M
                                mirza9860
                                from Aurangabad, Maharashtra
                                Feb 13, 2017
                                Resolved
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                                Resolved

                                Address: Aurangabad, Maharashtra, 431001
                                Website: [email protected]

                                Namsate
                                Sir/Madam
                                Roz Naya Saal Naya Ghar Airtel Winner Zone 7 Sawal puche gaye magar Aaj ki Date 13/02/2017 mai sirif 5 hi sawal puche 2 sawal kam puche gaye.
                                Per Day Total Sawal 7 he
                                Magar Aaj ki date sirif 5 sawal puche plz reply dijiye ki aaj ki date 13/02/2017 mai sirif 5 sawal q huwe.
                                Mar 19, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 16, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 13 February 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  D
                                  Dorababu007
                                  from Mangalore, Karnataka
                                  Feb 13, 2017
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh, 500072

                                  I will explain my problem clearly,
                                  I have taken Airtel 4G postpaid sim, Sim activated on 21St Jan'17, at that time Airtel person said you have unlimited calls & 6GB data with 4G speed. but they given 3GB data only, and i asked customer care than they activated 6GB data but net speed is receiving 2G speed. I registered a complaint to Customer care person on 31 jan'17 they told me your 4G services stopped we will activate within 24 hours, but till know they're not activated my 4G services & customer care persons are not responding properly. Till know my problem was not resolved, please help on this issue
                                  Mar 20, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 17, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 13 February 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    J
                                    Janarthan Murugesan
                                    from Chennai, Tamil Nadu
                                    Feb 13, 2017
                                    Resolved
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                                    Resolved

                                    Address: Sivaganga, Tamil Nadu, 630302

                                    Hi sir, I have used airtel DTH connection and stopped recharging since 4 months as i don't need the connection. I received a call from airtel stating do a minimum recharge for 100 it will be in safety deposit there will not be any deduction and when i need the connection i can resume the connection with the same balance or else the connection will be disconnected soon.under ref[protected]. Now they started deduction and also stated i have to pay 30 per month for safety deposit.whats going on?
                                    Mar 20, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 13, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 13 February 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Feb 17, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 13 February 2017.

                                    We were waiting to receive your contact details to enable us to address your concern.

                                    Since we have not heard back from you, we trust your issue has been resolved.

                                    If you require further information / assistance, please write to us at [protected]@in.airtel.com

                                    Regards,

                                    Akanksha Singh
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      S
                                      suryass
                                      from Hyderabad, Telangana
                                      Feb 12, 2017
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                                      Address: 500028
                                      Website: airtel

                                      Recently i converted from postpaid to prepaid, by mistake i paid pospaid bill payment of Rs 800 to my mobile number [protected]. how can i retrieve that amount back to my account? please let me know
                                      i am still using this number. can airtel add rs 800 to my prepaid account balance.
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                                        N
                                        Nagnath mule
                                        from Mumbai, Maharashtra
                                        Feb 12, 2017
                                        Resolved
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                                        Resolved

                                        Address: 413005
                                        Website: Indian cons Complaint

                                        I was recharged rupees 301/-but according to sms I was recharged but I have not get benifit of received offer from AIRTEL.

                                        Today on 12/02/2017, I have received sms from your side of offer Rs 301/- unlimited std and local calling and 4 GB internet,
                                        But I was called to customer executive, but he tol I have no any offer regarding this amount.
                                        Please check attached screenshot of sms in that I received sms from your side.

                                        Rs301=Unlimited Loc+STD call+4GB 3G/4G, 28din
                                        Rs55=13000 Loc+STD mob sec, 28din
                                        Rs6=Loc+STD mob 30p/m, 90din
                                        Dial *121*1# /download My Airtel App Airtel.in/5/m

                                        From Mobile I can't send screenshot, i just copied received on today date,
                                        If it is necessary then I will send it on my different mail address .

                                        So please take this on top priority and solve the issue and give me the benefit accordingly received sms .

                                        Thanks & Regards
                                        Nagnath Mule
                                        Mar 24, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 16, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 12 February 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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