Airtel Complaints & Reviews

Airtel in AP circle had option of data carry forward if the customer recharged before the expiry date, now all of a sudden they say they have removed the carry forward option, millions will lose the money. This is outright cheating and unethical way, please take a note, I will be going to consumer forum with this complaint

I have a Airtel MyPlan 599. Relationship number [protected]. With the last revision of the Plan pack distribution, I had 18 Packs of (85 Minutes STD + LOCAL) that gives me a total of 1530 minutes of STD + LOCAL Minutes. However in my latest Phone bill I have been charged a total of Rs.203.39 rupees EXTRA in addition to my Plan pack, Out of this 119Rs has been charged for Local landline with 238 Pulse rates, 31.5Rs for Local landline STD with 63 pulse rate and 42Rs as special number for 42 pulse rate.
I am having serious concerns on the way billing is done by Airtel.
1. If you are already charging me for 85 minutes STD + Local pack, there is no mention that landline numbers are not included in this loop. Calling landline numbers is a very common thing for Postpaid connections since it is typically part of official work.
2. There is NO mention in the MyPlan page that the 85 minutes pack is MOBILE ONLY. Hence I feel cheated by Airtel
3. How is a 1800 or 1860 toll free number suddenly termed special number by Airtel. Ideally these numbers should come local calls and the 85 MINUTE PACK should take of this. Why should I pay more money under special number category for calling regular toll free numbers which normally attract local call charges under other network?

Please note that I have been using Airtel from 2007 till nearly 2015 and had momentarily gone to Vodafone due to local area network problems. Given the recent experience with Airtel, I am seriously scared that Airtel is no longer having the customer focus it used to have. I am afraid one more inflated bill like this I will be closing both my postpaid connections.

Airtel has started to offer ₹345 plan for UP (West) & Uttarakhand circle which, according to the recharge details, gived Unlimited Local+STD calling on any network and 1GB 3G data. I noticed that in the evening, my balance started deducting from main account (which means that the Special Recharge pack 345 stopped working). I complained to airtel customer support but they replied that this recharge gives only 300 minutes of free calling per day and thereafter, balance will get deducted from main account. My complaint is that when airtel have mentioned that calling will be free, how can they impose restriction of 300 minutes? Please resolve this issue and give compensation for this.

Hi,

I requested for Airtel broadband connection on 16 Nov'16 . Paid rs.1000/-
online for the connection. Technicians told that there is no feasibility in my area, so cannot provide connection. I raised request for refund and following up from November but they are not crediting the money or sending cheque via mail. It's been 4 months now. Worst customer care!

My postpaid number is - [protected], I have lost my sim before 4 months
but bill is still come, i thought some one misuse my number so kindly
block or Deactivate my number

i was received message that about fancy number, so i will call him which massage is they send me
they bought my details through whatsapp including photo, id proof

still i dont use any call or browsing through this
postpaid number ( [protected] ) But bill is coming with my name

i have attached bill amount

False commitment by Airtel.

I have requested for broadband connection on 4th feb, 2017 against CAF No. tblr 7174475 and made three month advance payment Rs. 2584.00 along with my documents on 6th feb, 2017. As per commitment, service has to be activated in 3 days. But nothing is heared back from airtel executive uptill 13th feb, 2017 (7 days of making payment and documents) Even executive is not taking my calls. Please check this link of my executive's website who is not taking my calls on numbers provided by them [protected],[protected] http://www.bookmeonlinenow.com/airtel_broadband.html.
Now even Airtel is not ready to refund my money Rs. 2584.00 paid by me.

Very bad experience. I would suggest not rely on Airtel broadband

[protected]
Internet ka 3g pack bhut manga hai
I have port number in idea

According to airtel reference number 78615588 my airtel broadband connection should have to be resumed from 11 feb but its still not working.
I have paid all the remaining bills long back.
Airtel colleagues are giving false promise repeatedly and are not resolving the issue.

Hello Sir/Madam,
My Phone is stolen by someone. So, Please BLOCK my number:- [protected]
Therefore, It couldn't be misused by anyone. I have registered the FIR complaint for the same. So, Please Block it as soon as possible.

Thankyou.

Please provide me the details of february 2012 upto march 2012. As it it very urgent as i have lost some of my important contacts iam not even able to contact them through mail as there is no reply from them. Please very urgent. Hope you will reply me as soon as possible and fullfill my details whatever i have given to you. Please send me the numbers to whom i have contacted or the person who contacted me.
Thank you

Hello,

I am Nijanthan from bangalore. I am using Airtel broadband for more than 2 years. Still now i don't have any major problems. Now i have shifted to new home in the same area next street, which is not more than 400 meters.
I have submitted a shifting to new address service request on Feb 04, 2017. Service technician came on Feb 07th and inspected the connection and said there is some port issue and he said he will come tomorrow and fix the connection. But he didn't turned up till now. I have escalated the issue to escalation department.
Kiran from escalation department called immediately and said there was some back end issue which will be solved within 24 hrs. But no response from him after that. I have called customer support team, but no proper response from them.
My friends are suggesting to change to other local network providers which are providing more better services.
I am not sure what to do next. Anyone can help me.

Service request no: 78490612

Thanks

Namsate
Sir/Madam
Roz Naya Saal Naya Ghar Airtel Winner Zone 7 Sawal puche gaye magar Aaj ki Date 13/02/2017 mai sirif 5 hi sawal puche 2 sawal kam puche gaye.
Per Day Total Sawal 7 he
Magar Aaj ki date sirif 5 sawal puche plz reply dijiye ki aaj ki date 13/02/2017 mai sirif 5 sawal q huwe.

I will explain my problem clearly,
I have taken Airtel 4G postpaid sim, Sim activated on 21St Jan'17, at that time Airtel person said you have unlimited calls & 6GB data with 4G speed. but they given 3GB data only, and i asked customer care than they activated 6GB data but net speed is receiving 2G speed. I registered a complaint to Customer care person on 31 jan'17 they told me your 4G services stopped we will activate within 24 hours, but till know they're not activated my 4G services & customer care persons are not responding properly. Till know my problem was not resolved, please help on this issue

Hi sir, I have used airtel DTH connection and stopped recharging since 4 months as i don't need the connection. I received a call from airtel stating do a minimum recharge for 100 it will be in safety deposit there will not be any deduction and when i need the connection i can resume the connection with the same balance or else the connection will be disconnected soon.under ref[protected]. Now they started deduction and also stated i have to pay 30 per month for safety deposit.whats going on?

Recently i converted from postpaid to prepaid, by mistake i paid pospaid bill payment of Rs 800 to my mobile number [protected]. how can i retrieve that amount back to my account? please let me know
i am still using this number. can airtel add rs 800 to my prepaid account balance.

I was recharged rupees 301/-but according to sms I was recharged but I have not get benifit of received offer from AIRTEL.

Today on 12/02/2017, I have received sms from your side of offer Rs 301/- unlimited std and local calling and 4 GB internet,
But I was called to customer executive, but he tol I have no any offer regarding this amount.
Please check attached screenshot of sms in that I received sms from your side.

Rs301=Unlimited Loc+STD call+4GB 3G/4G, 28din
Rs55=13000 Loc+STD mob sec, 28din
Rs6=Loc+STD mob 30p/m, 90din
Dial *121*1# /download My Airtel App Airtel.in/5/m

From Mobile I can't send screenshot, i just copied received on today date,
If it is necessary then I will send it on my different mail address .

So please take this on top priority and solve the issue and give me the benefit accordingly received sms .

Thanks & Regards
Nagnath Mule

My sim does not show any messages in my mobile after upgred to 4g sim

Hello

this is raju.we need 3g network in my area because we are getting 2g net but very slow like 20 kb for second so its its not possible to browse and to download anything so that I requested to please cover my area with 3g because we are in village and we are long to 3g network 20 km.the location is guddella village kambadur mandal anantapuram dist

from
airtel customer

Please provide me information this number [protected] name and address.

Please send me bill payment receipt every month to my email. ravinder. kaur @sbp. Co. in. and also send me bill receipts from 10 Nov, 2016 to 10 Dec, 2016 and from 10 Dec 2016 to 11 Jan 2017 . It's urgent.. Do the needful urgently please.. As I have to claim my previous bill from my office so it's urgent