Airtel Complaints & Reviews

I have a problem on my airtel number.your customer care service could not solve my problem.please help me

I have requested a port out from Airtel got a call from Airtel executive Abhishek I hng up first time again he called me from a different number and I told him that I am doing MNP because of poor network and performance of Airtel he told that that he will raise a request for resolution I was telling him that I dnt want any resolution he hung up on my face and later when I called back the airtel helpline I find my MNP request cancelled. Is this the way airtel has choosen to "retain" their customer and looting them with high charges and not giving proper service. Very poor customer service cheaters and liers don't listen to customer just hung up I do not want any airtel services but action taken against your employee abhishek because he hung up after saying what he had to say and did not listen to me just need my number ported out. this cheat of Airtel has resulted in loss of my time I will gain have to generate a new porting code and again go to the other provider and do all the formalities. your network is stupid 2g/3g/4g are just numbers the network hardly works in many areas . I reiterate I do not want wany sort any resolution or help from airtel I just need my number ported out and I will clear what I owe to you. added to that Airtel is too expensive for postpaid. Airtel helpdesk also useless dnt want to help they just wants customers to use their rubbish services and keep paying. worst experience so far with any other company.

I am working in muscat in 2 years . My indian mobile number airtel sim [protected] working now 04/03/2017 . My name is Shamnas ms
I kindly request to you please provide activate my number more than six year i am using this number lot of contacts this number please do needful

i am using this airtel nummber [protected] more than six years using this number . june -2015 i going to muscat till now iam working muscat, this number working now 04/03/2017 tiil the date 5/03/2017 mobile sim is not range, sim is deactivated . so please kindly request for you activated my airtel mobile number

I was working in Airtel as a customer care service at Sonwar Srinagar' Jammu and Kashmir India when I resigned that job before 8 months but they still not giving my salary till now please check this issue
My ID was A17XZLND
MOHAMMAD KHALIQ PANDITH

I am chandan kumar from bangalore, a regular customer of pre-paid airtel ([protected]) from last 6-7 years. I am facing a very annoying and disturbing thing from last 2-3 weeks, when ever i tried to make a call, i have to wait to completion of airtel ad or saying about my account balance of data.
Stop this immediately. It is frustrating to listen this bs when i am trying to make a urgent call also after airtel ad call used to drop so i have to call again and listen again.
I am fine to get those information as message. But should not be while making my call.
This is my request to immediately stop this!!!

I am not able to do out going call. I have balance of rs. 300 plus. Simply getting ad then call gets dropped. Please fix the issue asap.
I cannot use my mobile and getting harassed. Also no way i cannot contact airtel customer care executive, no option at all.
I will file a consumer case against this. From morning i am trying to call but in-vain.

Thanks with regards
Chandan kumar
[protected]
Bangalore, karnataka
India

There is a new plan in airtel, for Rs.349 airtel is giving 28GB for 28 days validity. (1 GB per day). I recharged on 6th of March'17. But today 8th March'17 its showing the balance as zero. while checking with the airtel customer care, they said that there is no issue with there side. But still for me the balance is zero. My airtel mumber is [protected]. Please check and let me know what is the issue. My mail id is [protected]@hotmail.com.

Thanks
Premanand S

My account has blocked, i have have many money in my wallet so please help me to to unlock the account i can't transfer the money to any one so airtel money should take some responsibility to recover my account if my account will not recover what i will do i will lost some money which i need to transfer so please i request to airtel money or airtel company to recover my account

Dear Sir / Maam,

This is to inform you that there has been Online fraud transaction from my father's SBI Debit Card No. - ending with 9879 against SBI Savings Account No. - ending with 9360 on 02/03/2017 to AirtelMoney. Total Amount of Rs 9999 /-.

AirtelMoney transaction details : OTHPG 774642

Request you to pl take necessary action against above transaction & hold the payment.

We have already informed the matter to Cyber Crime Branch. Matter shall be taken up legally.

Look forward for your quick & favorable response.

Thanking you,

Rgds,

Ravi Sharma

M - [protected]

Date: 14/02/2017
Number : Customer Care: [protected]@in.airtel.com and 121/198
Nodal Team: nodal.[protected]@in.airtel.com and[protected]

airtel broadband charged me for wrong Billing as per plan and they changed plan without any confirmation from me.
despite registering complaint to customer care they did not taken any action. Even nodal team and appellate authority not responding to complaint.
After acceptance of mistak efrom nodal team again they continued charging for wrong plan. here is details of mail conversations.

Dear Patel,

This is in reference to your email regarding your concern for plan change for your airtel fixed line number bearing account number [protected].

Basis our discussion on [protected], please be informed that I have processed your request for plan change with plan Airtel-UL-PACE 999 45GB ( 16Mbps/512Kbps)COMBO Plan.

Your requested plan will be activated within 4 hours.

Inconvenience caused is deeply regretted.I appreciate your cooperation in this regards.

For further queries please do email.

Customers touch points:

Level 1: Customer Care: [protected]@in.airtel.com and 121/198, working hours: 24/7.

Level 2: Nodal Team: nodal.[protected]@in.airtel.com and[protected], working hours, 9:30 to 6:30, Monday to Friday.

Level 3: Appellate Authority: appellate.[protected]@in.airtel.com and[protected], working hours, 9:30 to 6:30, Monday to Friday.

Please visit our website www.airtel.in for a range of products and services.

Warm Regards,
Garima

bharti airtel limited

Sir,
I am using airtel digital tv. And few days back i came to know that they had been charging me for " i kids pack " from last march 2016 per month. In any case it was not activated by me . They says that i have given a "MIS CALL " to activate that pack but thats not true and i am not a kid. Please help, Thank you.

Id:[protected]

Phn no.: [protected]
[protected]

I had made a bill payment for postpaid Phone No: [protected] via SBI debit card In Basaveshwaranagar 8th Main Airtel office Details: SBI Debit Card 459XX1840 Amount Rs 1501on POS [protected], Txn#[protected] on Mar 2nd at 11:29 AM. But amount is debited in my Statement but did not get bill receipt. The office people are claiming that there was chargeback from my Bank. On enquiring the Bank they said there is no reversal or Chargeback happened. So whats the further Step on this as the amount is already deducted.

Jatinder gaba
v-17 shop no, 5
west patel nagar
new delhi-110008
landline no, [protected]
frequent disconnection of signal from yesterday

Please provide mpin for my new airtel lapo sim no. is [protected]

[protected]
[protected]
Please dont attend call for the above numbers. Thet will call and tell you won a 35000 rupees gift. Come and collect the gift as a pair (eventhough you are unmarried). This fraud company is in T nagar, keep on calling and irritating me. They are getting our numbers from super markets like Pazhamuthir nilayam. Please police file a complaint against this fraud company. The lady calling with above number using some bad words :(

Hi,

Please be informed that I have paid the Airtel bill yesterday through online and the process has not completed.
I did step 1 by entering the amount & landline phone details but not process step 2.
I wanted to know whether my bill payment has been made for Feb '2017.
My Landline No:[protected]
My Email ID: [protected]@yahoo.com
My Mobile No: [protected]

Dear Sir/ madam,

My airtel number [protected] is telling invalid. The sim is from kolkata. Now I am shifted to bangalore. Also please transfer the sim as I need the number urgently. Kindly resolve the matter at the earliest.

Looking forward to your early favourable response.

Regards,

Aditi Mondal

Airtel sim ( mumbai ) not having any network from 2 weeks. Its validity is till 2032 still sim is not having network.What should i do?

I had been using Airtel Boradband service since last 1.5 years in Madhapur area at Hyderabad, Having good services I had againg choose the new connection.

I am feeling sorry to say, but I don't want this new connection. As I had applied for that at 1st march, still I am not getting any response from service provider. As they are failed in promising, The service provider, Mallikarjuna made promisse to be set connection on saturday or sunday. Well, He didn't picked up my call on that day. On monday he asked me to come at 12 O'clock in noon, I left my office work and came there, but no one was picking up my call till 3 O'clock, I waited and spoiled my 3 working hours, aftrer he came with new issue and told we are not able to set connection, we will come tommorrow.

Well, On Tuesday, there was another hope for me, He called me at near 11 O'clock and told to come at 5 O'clock, I again spoiled my 2 working hours and waited there, no one was picking my call, at night time he came to connect. Ahhh!! That was the silly reason, he had having two routers and no one was working(He should have to come with working one, Right!!??). He made me promise again to come between 8 to 10 O'clock in morning. No one came.

Overall, I see the very silly and bad service of broadband by Airtel . I want to cancell this connection (as it is not established yet this month's 8 days already passed ). As we are working people and I am tired with those falls promises. Please, Proceed for cancellation of connection refund to me.even for failed transaction they deducted money and didn't even have my refund even after several working days even after they promised to do so within 24 hrs

I have paid my mobile [protected] payment through net banking and I am unable to get print of my payment receipt. Request to send receipt to my registered mail on priority. Most urgent

Dear all,

I would like to mention here that airtel is a big fraud company, which commits to solve your issue
Within 24 hours but the technical persons are unable to sort out the problem.
Here i would like to mention the complete details of the fraud incident happen with me.
Since i am an exisiting customer of airtel for one year i took another a connection on main pimple
Saudagar, shivar chawk, pune - 411017. Here the commited promise with me is that within 24 hours
You any issue will get resolved, but whevnever i raise a complaint first of the call centre guy is rigid to
Take the complaint like they are taking and fir in police station. If successfully the complaint get
Registered, the technical guy who is nothing but only a lazy person who actully is killing his time in airtel
Named mahenra — [protected], come and give a very illogical and nonsence reply and goes back.
Recently my airtel connection is down because of the wire breaking or disruption in network but the
Person said me the below:
1. Continuity check is not airtel's task.
2. Its is the customer's responsibility to do the continuty check (On behalf of airtel)
3. Customer is supposed to call to their personla electrician and once the continuity will get connected
They will come and say that connection is up and running now (See the nonsense logic, if my
Electrician is literate in networking then bloody why he would not start providing broadband services)
4. Also he has suggested, to talk to the installation guy who came at the time of airtel installation
Nagesh thorat — [protected]. Nagesh said my task is completed and you call mahendra then he has
To arrange an electrician for it.
5. Once i raised a request for new airtel connection the contact person is saying that we will resolve the old issue and provide you new connection at the earliest.

Summary: airtel is a big name in the market where the name is screwing up by the employees itself.
Airtel should take the serious action against the team and resolve my issue at the earliest.

Thank you for working with us.

Warm regards,
Ritesh sharma | managing director | 3ri technologies pvt ltd.
405 & 403, rainbow plaza, pimple saudagar, pune - 411027
+91 [protected], +91 [protected]