Airtel Complaints & Reviews

Sir,
I have taken airtel prepaid number [protected].I have not used it regularly.When i want to use it recently it is observed that the sim is not working and i made call to that number one candidate replied that the sim is used by them and it was JIO number and not airtel. Is there any procedure to reactivate the same number. Please inform me
M.Pradeepa
ph no [protected](Previously my number is [protected] and it was changed dure to transfer to a new post)

I had paid 1193/- and activated international roaming vide id no.[protected] on 6th of feb and i was told that it would be activated instantly. I FEEL CHEATED THAT THE PLAN DIDNOT WORK AND I HAD TO RECHARGE EXTRA MONEY ON MY CARD SINCE ALL MY BALANCE WAS OVER. I DO NOT UNDERSTAND WHY AIRTEL SOLD ME THE PLAN IF THEY COULD NOT ENSURE COMLIANCE ? I WANT MY MONEY BACK ALONG WITH THE DAMAGES FOR INCONVINIENCING ME AND ALSO MAKING ME SPEND EXTRA TO BE ABLE TO COMMUNICATE WITH MY WORK AND HOME.
PLEASE CONSIDER THE MATTER WITH UTMOST IMPORTANCE.

I have subscribed to Airtel 1399 tariff plan with 60 gb. My number is[protected]. For the last few months I am being billed in excess of ₹1800/- when the bill after levy of service tax should not exceed ₹ 1600/- kindly arrange to have the discrepancy rectified and get the excess amount paid by me refunded. Thanks.

Vinod Sohanlal

I submitted documents, money but no action has been taken yet... airtel is worst service provider, your executives are hell dont pick up d call even after taking money.one pointone solutions in udyog vihar gurgaon are worst.

ITS BEEN SO LONG, I HAVE REGISTERED COMPLAINT TO NODAL APPELETE EVERYWHERE IN AIRTEL BUT NOTHING HAS BEEN DONE YE I HAVE ALL THE RECEIPTS AND MESSAGES BUT NOTHING IS DONE SO FRUSTRATED

Dear complaint forum
This is Ajay Kumar Gopagoni
I was using a Airtel mobile number which is [protected] I was facing a issue since 6 months on data service but they didn't resolve now they are disconnected my connection I was facing the issue with this complete network they are not giving any explanation but they are asking me to pay the bills I am getting lot of issues from this network

Please take some serious action on this people why they are cheating the people without givkng a good service with this network they explained me something and I am getting something

The person name is : Latha pathi ( supervisor ) executive name Rakesh kotha

I will suggest people to don't use the Airtel network

Thanks
Ajay
[protected]
[protected]

सर मुझे रोज, ([protected]) इस न. से कोल आता है और कुछ भी नहीं बोलता है और इस न. पर कोल वापस नही जाता है प्लीज इसकी कार्वाइ किजीए:मेरा न. [protected] है |जिस पर फोन आता है |

Dear Sir,

I am a subscriber of Airtel connection and I use digital transaction for all payments to be made. What I noticed with Airtel billing (when one tries to make online payment via web or through mobile) is that:

1. With a billing figure of 1009.02, (for one of my connection) airtel online payment rounds off the figure to 1010, with a whooping .98 paise in their favour!! Another with 2183.19 (second connection) rounded off to 2184.

2. That means there is no rounding off concept applied at all - can understand if it was Rs. 1009.78, converted to Rs. 1010, but even with .02 paise converted to a rupee... wow... Airtel India you are actually minting money, even with partial of 250Mn users with such billing every month,

3. considering payments are largely online mode and direct debit from bank account, wonder why they don't allow to make exact payment to nearest decimal, when every online transactions actually allows payment upto decimals.

Irrespective of whether Airtel may claim that we adjust in next billing, question is

1. Why is that amount not rounded off at the bill itself, that too with every paise rounded off to next rupee figure - this is a smart way of minting money for over a month.

Request kindly look into this case further and help millions of customers being taken for a ride through this model from Airtel.

Thank you

Chethan Raj
M: [protected]
chethan.[protected]@gmail.com

There is no network in janak puri A1 block .i have 10 airtel nos in my house .i m compaining regularly but there is no action and complaint no is 73914038 and 73805254 . So plz check other wise i will change my network .voda, rel and tata also have network in my house but airtel is dead .M Gitesh wadhwa and my no is [protected] . Appoximate there is 5 or 6 compalined in 1 year

My mobile number [protected] which i have been using for a long time has been irresponsibly given to someone else because i was out of station for somewhat 7 months ...
i had put my that number everywhere to even recover my password and now i am in an urgent need of that number and i found that it is given to someone else i am very disappointed with this practice of airtel and i called for customer support they said that they can't help me...
i think this is a very bad practice by airtel and it would be responsible for its down rating

I am using Air tel DTH Service. As a monthly due i recharged 600 Rs on 29th Jan'17. Without customer consent/confirmation offer team they activated their own offer pack.Now My DTH account balance -3.00. I have contacted 2 times customer care even though there is no result.Earlier also similar problems observed with airtel DTH.I need help in resolving this issue. My Customer ID is [protected]

Dear Sir

Iam Thudum ramesh.Some of the people using airtel sim"s these sim"s have ID proof belongs to me.So please block these sims (actually i dont now the numbers i was released this matter by direct contacting air office person).Except my mobile no is[protected]present using).

Dear Sir

Today i visited Komal Traders airtel store in Ganganagar district of Rajasthan for changing my sim for mobile number [protected]. I followed whole process from sending the message to change sim. I waited for 30 minutes for starting my sim but it was not started so i checked the SIM number which was not matching with the envelop and because of this SIM was not getting signals. During this whole process none of the AIRTEL store employee assisted me and I personally identified this DRASTIC ERROR of the company.

As you can see this number belongs to Himachal Pradesh and right now I am working in Rajasthan and it became a terrible situation for me and now I am being humiliated by AIRTEL company and the airtel store. Why I am suffering as Komal traders is telling to send some one on AIRTEL store in SHIMLA which is next to impossible for me as I do not belong to Shimla and I don't know anyone there now.

I will be going in consumer court and filling a complaint for humiliating me for following the whole process.

I had to buy a new SIM for which I paid 100 rupees to Komal Traders airtel store without having my fault and those people were even not having courtesy to provide an alternate sim.

I am really panic because of this event and I ill be going to consumer court in this regard.

NOTE - for your reference I am attaching the below mail too.

Lokesh Sharma
(M)+91-[protected]

Dear sir, I have applied for porting of my mobile from Aircel to airtel . They said it will converted within 5 days . But after 8 days I got a message that Dear Customer, validation of your documents for porting your mobile no 850*****11 to Airtel could not be completed successfully.For more details, contact your point of sale from where the connection was taken or the nearest Airtel store. but after saying this to executive he said to ignore this message but even the next day the same message came . Pls take proper action

Hi Airtel, I have ported from vodafone to airtel . port was succesful and its activated 20 days ago. But i cant get my incoming calls and no sms incoming or outgoing since the day of activation. After a series of complaints and contnous follow up. They told me its a problem with sim. I was given a new sim when i requested at the store. Its been 5 days that sim was not activated . Every time i was calling the custoimer care they say we escalate but i felt no use of any escalations. I am very much frustrated with the service and wants to cancel the post paid connection because of such a worst service to me. My bank account and card transactions are linked to this number. I am really very very disappointed with the customer service . the problem number [protected]

Based on the SMS intimation at 16.00 on 30/01/2017, on my mobile [protected], I remitted Rs. 175 being re-charge amount for re-establishment of the Airtel DTH connection. But I found some technical mistake in my connection and informed the same to the Airtel customer care technician in his mobile No.[protected] three times on subsequent days but he didn't turn up to rectify the defect so far. Therefore, I entitle DTH service for one month from the date of re-establishment of AirtelDTH connection, failing which I shall be constrained to take up the matter with the consumer redress forum for the delay and time lag.

I paid amount of postpaid number and requested for same number for prepaid than i got sim but its not activated my prepaid number for 12 day, i going to service center everyday for complaint request for activated my prepaid number . 121 airtel customer care both service is very poor poor poor service for airtel.
plz take complaint

Hi

i lass my contacts that way i needs call details of this number [protected].. plz send urgently..

Upgraded my airtel sim from 3g to 4g for my iPhone 5 a week ago. However, text messages cannot be sent. Changed the sim for a new one still, the problem persists. Customer care willing to help but unfortunately not equipped to help. Changing carrier seems to be the only option.
Umang
[protected]

I am using airtel prepaid connection .My SIM card has stopped working suddenly for no reason.I had created a ticket on 28/1/2016 PR[protected].

Later they created another ticket CCNOR[protected] and said this will be resolved by[protected] at 8:00PM .

Still the issue is pending.

I have a Airtel Hotspot with a prepaid Airtel Sim. Wanted to change it to postpaid sim. Went to Airtel store in Flora Fountain, Mumbai, Pincode 600001 and had the sim changed. At that time submitted a copy of Aadhar card together with verification done with fingerprinting. I was told that the sim would be active within a half hour or so. About an hour later received a message that the verification had failed.
I am a doctor and don't have time to run around to the shop time and again.
Wanted to know the cause of failure of verification and its resolution.
Card no: [protected]
Sim No:[protected]U

Appreciate a quick resolution to the problem.
Dr.Bharat Shah,
601, Pleasant Palace,
Narayan Dabholkar Rd,
Mumbai 400006