Claimed

Airtel Complaints & Reviews

2.1
Updated: Nov 1, 2026
Complaints 54830
Resolved
21980
Unresolved
32850
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1397

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Harpreet Shergill
from Jogindarnagar, Himachal Pradesh
Mar 4, 2017
Report
Copy

Address: 147001

Plz I need the call details and payment details of my postpaid number[protected], also the billing of my mobile number till date
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nitish Bhasin
    from Varanasi, Uttar Pradesh
    Mar 4, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: Jammu, Jammu and Kashmir, 180002
    Website: WWW.airtel .in

    I am supposed to get 3gb plus 3gb extra for opting the postpaid plan of 549.
    But you have given me only 3gb .
    What is the use of then getting a postpaid plan . I have shifted from jio to airtel fir the reason that you are giving me 3gb plus 3gb data for 12 months .
    Kindly revert me asap
    Postpaid no [protected]
    Give me all the benefits that are under 549 postpaid plan so that i can avail the services further
    Apr 17, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Mar 04, 2017
    Airtel Customer Care's response
    Dear Mr. Bhasin,

    This is with reference to your post, dated 4 March 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Karishma Chauhan
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Mar 16, 2017
    Airtel Customer Care's response
    Dear Mr. Bhasin,

    This is with reference to your post dated 4 March 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      kgovindaraj3
      from Coimbatore, Tamil Nadu
      Mar 4, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Salem, Tamil Nadu, 626302

      I was purchased Airtel mobile new connections on 25th of Feb'17 as of now not get activated. I was contacted Airtel showroom where I purchased ( Salem near sona college) but no response after so many follow up and I given complaint to airtel customer care on 27th complaint no 74408050 but they are also useless as of now no solution daily I am only calling for status. I think airtel is becoming a worst service provider...
      May 11, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Mar 04, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 2 March 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Karishma Chauhan
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Mar 07, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 2 March 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Anil S.
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Mar 07, 2017
      Updated by kgovindaraj3
      Dear sir calling and informing me to visit the near Airtel Store is not a resolution. After visiting Airtel store also I don't get any solution that is what I would like to say. Kindly look in to the issue pls...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sonu kambal
        from Noida, Uttar Pradesh
        Mar 4, 2017
        Report
        Copy

        Address: New Delhi, Delhi, 110027
        Website: www.airtel.in

        Dear all
        I was payment of my mobile no. [protected](idea). But I was entered wrong Mobile no. That is [protected](Airtel)of Rs 1000 kindly reverse it soon assp

        Thanks and regards
        Sonu kambal
        Mo. [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vsmogali
          from Tumkur, Karnataka
          Mar 4, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: Gulbarga, Karnataka, 585101

          Went to change portal for my number on 23rd feb 2017, they offered me post paid connection, i agreed and they told will be active in 1 week, it's been 12 days still not activated, upon asking the same, told me wait for one more week, why should i wait for one more week, why should i pay for incoming calls. I'm highly disappointed with service of airtel office asian mall kalaburgi (Gulbarga) karnataka thinking go to some other network provider
          Apr 26, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Mar 04, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 4 March 2017.

          We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

          We look forward to receive the required details.

          Regards,

          Karishma Chauhan
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Mar 07, 2017
          Updated by Vsmogali
          Alternate no [protected]
          Verified Support
          Mar 25, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 4 March 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Karishma Chauhan
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          [protected] already complained about the delay in activation of post paid, 14 days over no response. Will wait for the last 24 hours, if not activated, I will through this worst airtel sim into drainage and shift to other network. I have never seen such irresponsible representative Ms. Jabeen at Airtel office Asian business centre Gulbarga . This is the last complaint to the worst service provider
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Arghya Mitra
            from Kolkata, West Bengal
            Mar 4, 2017
            Report
            Copy

            Address: 736101
            Website: My airtel app

            I had recharged with my airtel app offer of rupees 50, three times in [protected] on 3-3-17.balance deducted from bank individually for three time but not credited to account once.plz do the needful & refund the money to my bank account
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              John2602
              from Bengaluru, Karnataka
              Mar 3, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: Hyderabad, Andhra Pradesh, 500080

              Our complaint is specific that, one Mr. K. Srinivas, resident of H.No.3-71/172P/1, Anjali Gardens Colony, Puppalguda, Hyderabad, A.P, INDIA – had licensed his premises to Mobile Company for installation of Mobile Tower in midst of residential area of Anjali Gardens Colony, Puppalguda Hyderabad.

              As you know that, it is general rule that, the Mobile Tower has to be installed 50 meters away from the residential area as the radiation eminating from the said Mobile Tower causes various effects on human body and worked as slow poison upon the human body. We are experiencing unexplained body pains due to radiation.

              As per the rules it is the necessary to give structural stability certificate and drawings, building owners' agreement copy, no objection certificate from neighbors and surrounding areas and other documents has not been given and the neighbours has objection to this installation in their areas.

              We therefore request you to kindly look in to the matter personally and see that the above tower is removed immediately from the above House in order to prevent further damage to the health of innocent people of the area.

              Faithfully
              John
              Apr 11, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Mar 06, 2017
              Updated by John2602
              May I know the progress of the said issue as to what has been done to resolve my issue.
              Verified Support
              Mar 10, 2017
              Airtel Customer Care's response
              Dear John,

              This is with reference to your post dated 3 March 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Karishma Chauhan
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                arrunn
                from Chennai, Tamil Nadu
                Mar 3, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: Chennai, Tamil Nadu
                Website: airtel.in

                I've paid my airtel bill via airtel money app. At the end of transaction mobile app hung up, but the amount is deducted from my bank account. I've shared my transaction details to airtel and they've confirmed this transaction via mail.
                But still my bill is not paid and they closed all my request. I tried calling customer care, instead giving solution they asked me to mail again with all details.
                I mailed my statement again and i'm still waiting for a solution.

                This is one of the service request # 74493065

                I've also inquired about this transaction to my bank customer care. If they refunded my amount it should have credited to my account by at least 3 days. But i haven't received it.

                I've also shared my last five days statement to airtel.
                Can anyone from airtel please solve this with all the details i've provided..?
                Apr 7, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 04, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

                Should you require further information, please feel free to write to us at [protected]@airtelbank.com

                Regards,
                Karishma Chauhan
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sivagurunathan Nagarethinam
                  Mar 3, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Coimbatore, Tamil Nadu, 641111
                  Website: www.airtel.in

                  Dear Sir/Madam,
                  My airtel mobile number is inactivated due to not being active. It shows not registered on network. I contacted the airtel customer service centre in coimbatore, they could not resolve as the number has no info attached to it . This number is originally from Karnataka and ported to Tamilnadu. I wish to activate the same. I am aware as per the TRAI guidelines the inactivation process should be transparent and the customer should be given grace period of 15 days to reactivate his inactivated number. I did not receive any alert messages or even a courtesy message about disconnection. I explained this to the service representative but he could not help in anyways. I hereby request you to kindly help me in this regard.
                  Thanks and Regards
                  Apr 25, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 04, 2017
                  Airtel Customer Care's response
                  Dear Mr. Nagarethinam,

                  This is with reference to your post, dated 3 March 2017.

                  We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                  We look forward to receive the required details.

                  Regards,

                  Karishma Chauhan
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Mar 20, 2017
                  Airtel Customer Care's response
                  Dear Mr. Nagarethinam,

                  This is with reference to your post dated 3 March 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Prince Priyadarshi
                    from Imphal, Manipur
                    Mar 3, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Katihar, Bihar, 9472
                    Website: airtel.in

                    Delet my airtel money accout
                    Mar 3, 2017
                    Complaint marked as Resolved 
                    Delet my aitel money
                    Mar 03, 2017
                    Updated by Prince Priyadarshi
                    delet my airtel money
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sankar manoharan
                      from Chennai, Tamil Nadu
                      Mar 3, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 603103

                      I applied airtel broad band connection on june 07 2016. But i am not getting single message from the concern team. I paid 3000 rs. I called so many times to customer care service but i am not getting proper update they are telling same answer day by day (Need 48 hours to work on like that)

                      Almost 8 months gone but nobody respond it properly

                      This is my very worst experience from airtel team.
                      My reference number provided while collecting money - tnpc767368
                      Complaint number[protected]
                      Refund request reference number - aord2c4bc
                      Agent mobile number - [protected]

                      Regards,
                      Sankar. M
                      Apr 9, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 09, 2017
                      Airtel Customer Care's response
                      Dear Mr. Manoharan,

                      This is with reference to your post dated 8 March 2017.

                      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Meghanath Reddy
                        from Hyderabad, Telangana
                        Mar 3, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500008
                        Website: CONSUMER COMPLAINTS

                        Hi, I have raise a broad band request for 6 months and paid the amount online ₹5168 on february 12 2017. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team but haven't got any proper response from any one. So I have contacted appellate team but then also i am unable to get my refund amount yet. I am not getting my refund amount. Regards, Naresh reddy
                        NAME : NARESH REDDY
                        CAF NUMBER: HYD[protected]
                        MOBILE: [protected]
                        DATE OF PAID: 12 FEB 2017
                        PAID AMOUNT: 5168
                        Apr 15, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 03, 2017
                        Airtel Customer Care's response
                        Dear Mr. Reddy,

                        This is with reference to your post, dated 2 March 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Karishma Chauhan
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Mar 07, 2017
                        Airtel Customer Care's response
                        Dear Mr. Reddy,

                        This is with reference to your post dated 3 March 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sudiptadutta
                          Mar 3, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Bangalore, Karnataka, 560100

                          Unable to Recharge after Postpaid to Prepaid Migration.

                          Due to arrogant behavior of airtel i am unable to recharge. When going to site or store it is saying " Please enter valid prepaid no."

                          No body taking any action please help
                          [protected]

                          I have dropped mails and even twitted to airtel presence and [protected]@in.airtel.com

                          no response till now

                          no outgoing calls very difficult
                          Mar 6, 2017
                          Complaint marked as Resolved 
                          airtel called me as well as mailed me and resolved my issue
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 05, 2017
                          Airtel Customer Care's response
                          Dear Mr. Dutta,

                          This is with reference to your post dated 3 March 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Mar 06, 2017
                          Updated by sudiptadutta
                          Thanks a lot..issue resolved
                          Verified Support
                          Mar 06, 2017
                          Airtel Customer Care's response
                          Dear Mr. Dutta,

                          This is with reference to your post dated 3 March 2017.

                          Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Karishma Chauhan
                          airtelpresence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kamal Sood
                            from Nalagarh, Himachal Pradesh
                            Mar 3, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Kangra, Himachal Pradesh, 176103
                            Website: AIRTEL DTH

                            R, sirs/madams
                            with humble reqest i want to say that i did my airtel dth ([protected])recharged from my payzapp wallet from my regd. Mobile no.[protected] my on dated 17.02.17 with rs.850/- money was debited from my payzapp wallet but not credited in my airtel dth account([protected]) i did complaint to payzapp customer care five times today they replied that airtel dth has credited the money in dth account as they told airtel dth has given ref .Id i.E.[protected] & they told to complaint with airtel dth for refund kindly check my airtel dth account nor i get credited in airtel dth & not yet refunded in my payzapp after 17.02.17 i recharged two times my airtel dth ac with 200&850 those are credited in my account
                            kindly check the status and refund my money 850/- which are lying with your end since last 14 days & i feel harrased
                            refund my money with due respect so i may need not to go consumer affairs court for such a good compony like airtel dth
                            thanking you
                            kamal kishore sood
                            airtel dth no.[protected]
                            reg.Mob.No.[protected]
                            mail. K.[protected]@gmail.Com
                            [protected]@mastercfraftsindia.Com
                            May 23, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 18, 2017
                            Airtel Customer Care's response
                            Dear Mr. Sood,

                            This is with reference to your post dated 3 March 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nimish Jaswani
                              Mar 3, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Mumbai City, Maharashtra
                              Website: www.airtel.com

                              Collection agents from delhi are calling and talking in very rude manner. Number [protected] suggesting their name as advocate nitin choudhary. When researched on internet people from different providers i. E. Tikona, idea are also getting threatening calls from this number. I was an airtel customer, however due to incorrect billing by airtel i have not settled their amount and now they are calling from different numbers and threatening us.
                              Mar 5, 2017
                              Complaint marked as Resolved 
                              Airtel was supposed to contact but received no response, so closing the case.
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 03, 2017
                              Airtel Customer Care's response
                              Dear Mr. Jaswani,

                              This is with reference to your post, dated 3 March 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Karishma Chauhan
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Mar 05, 2017
                              Airtel Customer Care's response
                              Dear Mr. Jaswani,

                              This is with reference to your post dated 3 March 2017.

                              We tried calling you multiple times to get additional details to enable us to address your concern.
                              However, there was no response.
                              We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              This complaint is against one Ms Vipula ( [protected]) and one person [protected] (Truecaller name says Balaji loans) who has been threatening to cancel my number and been abusing me in vulgar language from the number [protected]. He started saying that my bill payments aren't in order and that I should sell my fancy number, He has been saying he will cancel my number and yesterday he along with one vipula under the false pretext of my phone being lost they have barred my out going facility.. Upon enquiry the Jayanagar Airtel branch went through my account said there was a wrong barring from Vipula and that I should file a complaint with you.. if at all there is a payment issue the system will automatically bar outgoing calls and in this case they have personally updated false info on their system to restrain my outgoing calls.I am also perusing police action for threats against me. Please take immediate action before the matter goes to the deputy commissioner of police.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vikas A. Joshi
                                from Pune, Maharashtra
                                Mar 3, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Raipur, Chhattisgarh

                                Dear Manoj Gupta ji,

                                Please refer to our trail mails.

                                We are expecting a pragmatic approach from an esteem company of yours, however inspite of repeated requests our outgoing facility has been unilaterally disabled thereby making us suffer.

                                We have already stated that we have not received the bills and hence the payment has not been effected so also we have been requesting for past two days for the reinstating the outgoing facility which has been unilaterally cut down without information or taking into consideration the factuals that your personnel Mr Yogesh Diwan - had failed to communicate on the matter – the para in the trail mail requoted-

                                “Sir, this is also to bring to your kind notice that we are not getting the Airtel bills regularly in respect of our office land line telephone numbers . That is why clubbing of all phones to ONLY ONE NUMBER was the point of idea mooted through your Shri Yogesh Diwan. A Joint exercise was conducted for few weeks in August 2016 and thereafter the whole exercise became futile. Soon after, on telephonic contact with concerned officials, response was not encouraging. Thus the whole matter regarding clubbing of telephone bill led to the pending of subsequent bills and resulted in today's situation.”

                                The mail has been marked to so many people and it is pathetic that none is responding.
                                Apr 6, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 03, 2017
                                Airtel Customer Care's response
                                Dear Mr. joshi,

                                This is with reference to your post, dated 3 March 2017.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Karishma Chauhan
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Mar 05, 2017
                                Airtel Customer Care's response
                                Dear Mr. Joshi,

                                This is with reference to your post dated 3 March 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  shiel87
                                  from Ahmedabad, Gujarat
                                  Mar 3, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Ahmedabad, Gujarat, 380007

                                  My number is [protected].
                                  No messages can send from the 1st day I port from vodafone to aitel. the *#5005*7672# Call shows 'Setting Interrogation Failed'; I cannot set a new SMS Message Center #. By the way, I can receive messages

                                  I tried putting the SIM in an android to see if I can update the telephone number on the SIM from UNKNOWN - no success.

                                  Called the 198 at least 4 times - they either are clueless ("EXECUTIVES" are a useless bunch) or promise to fix withing 2 days (someone was going to get back to me 15 days back - they never did). All that happens is a charge for the 121 call (I pay for AIrtel's POOR service and their 'executives').
                                  May 10, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 05, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 3 March 2017.

                                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Mar 12, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 3 March 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Apr 03, 2017
                                  Updated by shiel87
                                  No one shared any resolution or solution . PLS STOP UPLOADING WRONG MSG ON THIS FORUM.
                                  Respected Sir,
                                  [protected] is continuously sending vulgar text. Kindly look into the matter. Resolve it to the earliest. Name of this person is Lalit. It is really irritating. This man should be behind do the bars.
                                  Thanks
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rifran Crasta
                                    from Bengaluru, Karnataka
                                    Mar 3, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Bangalore, Karnataka, 560032
                                    Website: www.airtel.in

                                    I had applied for a Migration of Broadband plan on 31st of Jan 2017. After that it has been multiple calls and multiple emails to Airtel and I still haven't got a solution.

                                    The current plan I am having is 4 MBPS with 40 GB download and I wanted a 40 MBPS with 50 GB download since they had advertised about it. After applying online, I found out that the advertisement is misleading and they have only 16 MBPS speed facility. So I applied again to migrate my plan from 4 MBPS to 16 MBPS with 50 GB download which was available as per the customer care.

                                    It has been a month and I have called up Airtel Customer Care at least 10 times now with no solution till now.

                                    Pathetic customer care. can't say anything beyond this
                                    Apr 8, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 03, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 3 March 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Karishma Chauhan
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Mar 05, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 3 March 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      aseem saini
                                      Mar 3, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Airtel stealing money from customers in the name of Advance Rental plans and later harrassing them for payment: fixed line number [protected] . Broadband.l connection taken on 15 Jan 2017. Advance payment made on the same day for rs 4136. But after 1 month I have again got the bill for same amount. Sales executive saying it's a payment updation issue and Airtel will resolve internally. Then also I am getting OBD and collection calls daily. Threatening to disconnect the connection. Call centre agents are clueless about it. I have been calling for 10 days now. Written email on 121 email id with transaction screenshot and credit card statement to prove my point. Yet nothing is done.
                                      After paying such a big amount, Airtel is after my life. This is theft! I am getting harrassed everyday. My work is getting interrupted.
                                      Latest service request number is 79326708 which was supposed to be resolved by 1st March but no update yet.
                                      Apr 11, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 05, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 3 March 2017.

                                      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Mar 08, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Saini,

                                      This is with reference to your post dated 3 March 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        Neeraj Prabha Pandey
                                        from Mamit, Mizoram
                                        Mar 3, 2017
                                        Report
                                        Copy

                                        Address: Ranchi, Jharkhand, 834008
                                        Website: google

                                        Close my no because it is stolel.morning when I was in market.so please block no now.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit