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Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
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Airtel reviews & complaints page 1397

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S
saru35
from Chennai, Tamil Nadu
Feb 6, 2017
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Address: 600083

I'm have been using airtel broadband from a week but its very slow, and not as expected by us. It's just too slow
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    D
    dev mishra 96n
    Feb 6, 2017
    Resolved
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    Resolved

    Phone/Mobile Number: [protected]

    Sir i have inr1000 in my airtel money walllet
    But balace deduct in my account and not to show balance in my airtel wallet
    My mobile no is [protected]
    Txn id:[protected]
    On 26:01:2017
    But i have not recive any balance in my account/wallet
    My name devesh kumar sharma
    Please try to refund my money in my bank account/wallet balance
    Mar 10, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Feb 06, 2017
    Updated by dev mishra 96n
    Sir i have inr100 in my airtel money walllet
    But balace deduct in my account and not to show balance in my airtel wallet
    My mobile no is [protected]
    Txn id:[protected]
    On 26:01:2017
    But i have not recive any balance in my account/wallet
    Verified Support
    Feb 07, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 6 February 2017.

    We request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@airtelmoney.com.

    Regards,
    Akanksha Singh
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    [protected]@in.airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      T
      Tanaji phand
      from Pauni, Maharashtra
      Feb 6, 2017
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      Address: Pune, Maharashtra, 412209
      Website: Airtel

      So disup me u r ph call and
      So many times asking u r number sort time service and disconnected
      What happened with?
      What wrong with you?
      Please tel me what happened
      Feb 06, 2017
      Updated by Tanaji phand
      So many time u r ph calls and
      Sort time disconnected u r service
      What happened with you?
      Please what about you?
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        A
        Ankushteena
        from Delhi, Delhi
        Feb 6, 2017
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        Address: New Delhi, Delhi, 110092
        Website: Airtel.in

        Sir
        I have requested to provide e bill of SEP from 15 Jan but still not received. Ur promise is to provide it within 6 hrs but yet it has not been done.pls do the needful. Ur employees from appellate say that they will resolve but still problem persists. I had a talk with Deepak Rahul Jatinder Vikas but of no use.
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          S
          somu501
          from Bengaluru, Karnataka
          Feb 6, 2017
          Resolved
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          Resolved

          Address: Belgaum, Karnataka, 591307
          Website: [email protected]

          To,
          Airtel Payments Bank Ltd.,

          Dear Sir,

          I have SB A/c in Airtel Payments Bank Ltd. bearing No.[protected] & i transfered Rs.1, 000/- amt from Indian Overseas Bank, Branch:boodnur SB.A/c.No.[protected] on dt:06/02/2017 by Netbanking Hence amt debited to IOB bank A/c but not credited to My Airtel Payments Bank A/c So Kindly refund this amt & do the needful.

          Transaction Reference: CCAV-HTTP://WWW.AIRTEL.[protected]@806952

          Thanking you

          From
          S.K.Terdal
          Mar 11, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Feb 08, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 6 February 2017.

          We request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@airtelbank.com.

          Regards,
          Anil S.
          airtel presence (airtel Customer, service team)
          bharti airtel ltd
          [protected]@in.airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            R
            Ravinder Dewvedi
            from Mohali, Punjab
            Feb 6, 2017
            Resolved
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            Resolved

            Address: Ludhiana, Punjab

            Hi I Am ravinder age 20 year and i still studying and i have top up voucher 20 rupees and three digits are missing and very urgent pls given the missing number pls pls given to him given to details my personl number given to below I also given the details and I Am also thanx
            Serial number [protected]
            Code 2452**87*5206165
            Mob. No. [protected]
            Mar 14, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Feb 06, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 6 February 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Anil S.
            airtel presence (airtel Customer, service team)
            bharti airtel ltd
            [protected]@in.airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Feb 10, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 6 February 2017.

            We tried calling you multiple times to get additional details to enable us to address your concern.
            However, there was no response.
            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            Anil S.
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Hi,

            On 25th Jan, 2017 I recharge my Airtel mobile for Full Talktime Rs.110 and 3G/4G data plan (25 days validity) Rs.255, 1GB data plan is completed without using and similar the Talktime charge balance is reduced to Rs. without used.

            Let me know what is the reason?
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              S
              Sneha Ghosh Kaur
              from New Delhi, Delhi
              Feb 6, 2017
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110024
              Website: Airtel

              We have Airtel numbers and we have are having network problems for the last 6 days. We are not able to make or receive calls. We are not able to send or receive sms too.

              We have at least 6 other numbers at this same location which are having the same issue. We are frustrated and have made several complaints regarding the same.

              Complaint number dated 2nd February[protected]
              Complaint number dated 3rd February 2017 - F[protected]
              Complaint number dated 6th February[protected]
              Mar 14, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Feb 10, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 6 February 2017.

              We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Anil S.
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              May 12, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 6 Feb. 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              I am not able to make call from my Airtel no. [protected] to another airtel no. [protected]. Whenever I dial this no. It always say the number Is not reachable. Both the numbers are from Northeastern Region
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                S
                sanjay250
                from Indore, Madhya Pradesh
                Feb 6, 2017
                Resolved
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                Resolved

                Address: 462001

                Dear Sir,

                Ref: My Land Line No. [protected]

                I bring to your kind attention that From 01/01/2017 I am getting Premium Call Charges in my bill. For Rs. 23.00'. I was explained that all outgoing call will be free . But Airtel has charge for no. Called as premium no. So pl deduct my overcharged amount to my acount

                I am using this phone connection in my shop.
                Mar 11, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Feb 08, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 6 February 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                [protected]@in.airtel.com

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Dear sir,
                Please cancel my no [protected], i am not using it from last 1 month and i h ave paid all the outstanding bill, , , , , , please cancel it
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                  K
                  kamallodhi
                  from Bengaluru, Karnataka
                  Feb 6, 2017
                  Resolved
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                  Resolved

                  Address: Satna, Madhya Pradesh, 485001

                  महोदय मेरे द्वारा दिनांक[protected] को airtel digital tv id no [protected] को रिचार्ज रु 2800-00 से करवाया गया था जिसमे monthly charges Rs. 276-00 एक वर्ष के लिए फिक्स था किन्तु मुझे airtel customer care से सूचना दी जा रही है की आपका पैक 03 फरवरी 2017 को समाप्त हो रहा है आप recharge करवाए आपका कनेक्शन update कर दिया गया है जबकि मेरे द्वारा ऐसी कोई request नहीं की गई एवं न ही मेरे द्वारा कोई खास प्लान या चैनल की मांग की गई है फिर भी मुझे अँधेरे में रखकर मेरे द्वारा एक वर्ष के लिए किये गए recharge को 6 महीने में ही खत्म करवाए दे रहे है
                  अतः अनुरोध किया जाता है की मेरे तत्काल airtel digital tv id no [protected] को एक वर्ष तक करवाए गए recharge अनुसार सेवाए प्रदाय करवाने का कष्ट करे.
                  सधन्यवाद
                  Mar 11, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 06, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 6 February 2017.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Anil S.
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd
                  [protected]@in.airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    S
                    SudhaDutt
                    from Bengaluru, Karnataka
                    Feb 6, 2017
                    Resolved
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                    Resolved

                    Address: 560102

                    My broadband connection 49585796 was disconnected, as it could not be shifted to my new residence. i have paid six months advance payment and hardly used for 2 months also. Inspite of following up for more than two months now, I have not received the refund. My broadband connection 49585796 was disconnected, as it could not be shifted to my new residence. i have paid six months advance payment and hardly used for 2 months also. Inspite of following up for more than two months now, I have not received the refund.
                    Mar 29, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 10, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 6 February 2017.

                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Anil S.
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Feb 21, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 6 February 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Anil S.
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      C
                      chandanasai
                      from Chennai, Tamil Nadu
                      Feb 6, 2017
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu

                      Hi airtel team,

                      I have paid rs 1000 for getting of new broadband connection.. After one week, i got message your area is not feasable for broadband connection. I have applied for refund of amount through onlinerefund airtel website.. Till now i did not get any reaponse from any one. This is the worst response i have nt seen till now. Earlier, i had opinion on aitel about their customer service. I am hoping that you will help to me on the refund.
                      Caf no Tnp876471
                      Refund ref no: AOR554912
                      Mar 9, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 06, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 6 February 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      [protected]@in.airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Mar 26, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 06 Feb. 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      I'm not able to send and receive the messages from my airtel number ... plz share the message centre number too nd resolve plzzz...my number is[protected]...plzzz resolve asap...as iam a very old user nd this issue iam facing for the 1st tine
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                        N
                        Nishant Amin
                        from Mumbai, Maharashtra
                        Feb 6, 2017
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400053

                        First date of complaint via their Open netowek was last year in August.
                        Official email sent to the nodal officer regarding unresolved issue December 19th 2016.

                        Its been a painfull process to have airtel even consider the issue that i am facing at my location with regards to the network signal. I used to receive great signal up untill last august (2016) . However since then, the reception has gone bad to worse. Cant get no incoming phone calls not can i make any calls . Even if the calls come through if at all, the person on the other side cannot hear me at all.
                        I have been called their open network not less than 4 times, after which i had to write to the nodal officer. After that email, there was only one person who came to the location just to survey. After that there has been no action from Airtels side at all whatsoever. THey just keep extending by saying they are putting up a tower in the area (really i should wait for them to do that??) and several other such replies. I have not received any concrete replies on when they will resolve this issue. Asked them to install boosters at the location instead of me waiting for them to install their towers. Yet no reply or action on the same. Every time i placed a call i would receive an sms about two days later informing that the problem was solved...REALLY without anyone visiting or knowing what the issue is, the problem was solved.

                        I sent my last email again as a reminder on FEB 3, 2017 (1 and a half month since my first email) and yet no reply from them . Dont seem they care about normal users . Infact we have more than 5 numbers of airtel cellular and 6 numbers of airtel landlines in that location and they do not care.
                        It is surprising, since when they did call me in December, they were themselves unable to hear me due to the issues of the network.

                        Its really ridiculous to know that a company of AIRTEL's stature would handle such situations with such laxity and utter carelessness. I am really surprised to see that the NOdal officers do not bother to resolve such issues affecting their client base.
                        Mar 13, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 06, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 6 February 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd
                        [protected]@in.airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Feb 10, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 6 February 2017.

                        We tried calling you multiple times to get additional details to enable us to address your concern.
                        However, there was no response.
                        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                        Regards,
                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        May 12, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 06 Feb. 2017.

                        We were waiting to receive your contact details to enable us to address your concern.

                        Since we have not heard back from you, we trust your issue has been resolved.

                        If you require further information / assistance, please write to us at [protected]@in.airtel.com

                        Regards,

                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        I have ported my number from Vodafone to Airtel.My network got changed on Oct 7th 00.30 am .But I was not receiving any incoming /text messages and data was not activated.Only outgoing was activated .When I contacted the customer care, they said there was some technical issues with my sim and it would get resolved in 4 hours and I have escalated this to my technical team.
                        I called after 4 hours and I got the same response .Whenever I called they said it will get resolved by today evening or tomorrow.

                        On oct 9th, They finally found the issue was due to circle mismatch.

                        The sales person who processed my porting has updated my circle as Chennai circle by mistake instead of Tamilnadu circle .

                        They have started the whole process from the beginning on Oct 9th and they told it will get activated by tomorrow morning ie Oct 10th morning.

                        But today Morning, Oct 10th i got a call to the alternate number which I provided asking me to send my proof .But they should have asked me to send the proof on oct 9th itself which they failed .

                        Still there is no progress in activation.
                        How come a Network like Airtel can have such a poor customer service .
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                          B
                          baskargoud96
                          from Mancheral, Telangana
                          Feb 6, 2017
                          Resolved
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                          Resolved

                          Address: Warangal, Andhra Pradesh, 506223

                          Hi sir,

                          My Family is getting many calls from this number ([protected]), one boy calls and he is using very bad language. My family ignored him many times but he is still disturbing them. Can you please tell me who is this guy and from where is he calling?

                          Please help me and tell me the details that guy then I can fire a police FIR against him. Please help me sir...
                          Mar 9, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 06, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 6 February 2017.

                          Please use our call manager service to manage such unsolicited calls.

                          Please refer this link - https://www.airtel.in/airtellive/service/ACM to know more about the call manager service

                          You may also report this to law enforcement authorities.

                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            S
                            Subham Subrat
                            from Mahishadal, West Bengal
                            Feb 5, 2017
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                            Address: Bhadrak, Odisha, 756137
                            Website: www.airtel.in

                            Dear sir, give me last 2 months call details of my no [protected] in my mail [protected]@gmail.com
                            .
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                              V
                              vkswami
                              from Gwalior, Madhya Pradesh
                              Feb 5, 2017
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                              Address: Jaipur, Rajasthan, 30316

                              My mobile number [protected]
                              At this number there are not getting sms and this mobile number not show offers and etc.
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                                J
                                Jevita
                                from Bengaluru, Karnataka
                                Feb 5, 2017
                                Resolved
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                                Resolved

                                Address: 560034
                                Website: www.airtel.in

                                I had recharged for full talk time and 4gb recharge on 23 Jan. However Airtel has deducted my money from main account and they are claiming that there was only 1gb benefit so other usage they have deducted from main balance. Cheap and fake Airtel when they are not able to give what they are advertising then why the hell they advertise. Looting our money. Airtel may be the first service provider of India but they are looting money of innocent people.
                                Mar 14, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 06, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post, dated 5 February 2017.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd
                                [protected]@in.airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Feb 10, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 5 February 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  M
                                  mrprakashb
                                  from Aluva, Kerala
                                  Feb 5, 2017
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600058

                                  CAF - TNPC[protected]Dec'16)
                                  Account Number - [protected]
                                  Amount of Rs.3762/- paid online towards New Airtel broadband connection after multiple check of connection feasibility, but still now connection is neither established nor Airtel is interested in refunding my amount. Escalated with all 3 levels (Customer care, Nodal & Appellate) and no use.
                                  Compliant ticket[protected]Level 1)
                                  All other communications are through email for L2 & L3 escalation.
                                  Mar 9, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 06, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 5 February 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd
                                  [protected]@in.airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    J
                                    Jivin
                                    Feb 5, 2017
                                    Resolved
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                                    Resolved

                                    Address: 248007
                                    Website: www.airtel.com

                                    I am a aitel user for the past 1 and a half years. i am facing the problem with the service for the past so many months. i am fed up of making calls to them.
                                    1. The customer service people do not speak english even if we select the language ENGLISH.
                                    2. They cut the complaint calls without any notice while i am on call.
                                    3.They once withdrew my money off my account which was refunded after making several calls .
                                    4. None of the promises made are followed.
                                    5.Having internet connectivity problem for longer. made complaint over airtel website. They promised to call me and its been 2 months and still i have not received the call.
                                    6. Today (5.2.2017) the signal where not stable and kept getting cut when i was in most need of it.
                                    Mar 16, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 05, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 5 February 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards
                                    Akanksha Singh
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Feb 10, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 5 February 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Anil S.
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      N
                                      from Bengaluru, Karnataka
                                      Feb 5, 2017
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                                      Address: 560087

                                      Hello,

                                      I got a fraud call on 04/02/2017. The person said she is calling from HDFC PayBack Points department and wants to give a cashback against the points accumulated in my HDFC Card.

                                      She then asked me for my ICICI Bank debit card details which I shared with her thinking that they need the details in order to transfer the cashback to my debit account.

                                      I mistakenly even shared my OTP which she claimed that the OTP was generated from her system and not the bank.

                                      I later realized that the amount got debited from my account after I got the confirmation SMS from ICICI.

                                      This was a fraud and unauthorized transaction done through phishing.

                                      I have already blocked my ICICI debit card.

                                      Please help me in declining this transaction and reverting it back to my account.

                                      Below are the details:

                                      Name: Naresh Padiyar
                                      Contact No: [protected]
                                      Transaction Remarks: 04/02/2017 VIN/AIRTELMONEY/[protected]/0 4, 770.00
                                      Airtel customer support has been notified about the posted complaint.
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                                        A
                                        Alamgir Sekh
                                        from Barmer, Rajasthan
                                        Feb 5, 2017
                                        Resolved
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                                        Resolved

                                        Address: 122011
                                        Website: www.airtel.in

                                        I
                                        am aalamgir sekh my mobile number is [protected] it is stolen so i am gating the same number the number is last recharge rupees 40 the sim is stolen from ajmer rajasthan on augast 2016 however i so need my old number iam glad all airtel officers of india this number is very lucky so i request all airtel officers please my old sim is reactive my own name thank you
                                        Mar 14, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 10, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 5 February 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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