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Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
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Airtel reviews & complaints page 1397

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P
PRAHLAD RAHANGDALE
from Amla, Madhya Pradesh
Feb 2, 2017
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Address: Balaghat, Madhya Pradesh, 481001

My name is prahlad rahangdale. Please lock my airtel sim no ([protected]). Because my phone has stolen. Please hurry sir. To lock my no.
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    A
    Abuthahir Chanbasha
    Feb 2, 2017
    Resolved
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    Resolved

    Address: 603103
    Website: www.airtel.in

    I raised request to cancel my Airtel service from apartment Flat #7H, Tower 3, Vijay Shanthi Lotus Pond, Thaiyur, Kelambakkam, Chennai - 603103.

    The request (reference #[protected] was raised on 5th Jan and it is effective from that date. The monthly bill generation date is 6th of every month and we have time to pay bill until 25th of every month.

    I have paid all the bills until 25th Jan 2017 due date. The cancellation request is suppose to take effect from 5th Jan and close within 7 working days as per Airtel policy. But for some reasons it not being closed yet and no outstanding balance in my account either but still they are requesting to pay additional Rs.1150 by 6th Feb 2017 as per new reference # stating that they delay the cancellation for no valid reasons.
    +3 photos
    Mar 5, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Feb 02, 2017
    Updated by Abuthahir Chanbasha
    Correction: The stop/cancellation request was raised on 3rd Jan 2017 and Airtel considered 5th Jan as the effective date for cancellation/accounting purposes.
    Verified Support
    Feb 02, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 2 February 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards
    Akanksha Singh
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [protected]@in.airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      M
      Maheshkumar S
      from Bengaluru, Karnataka
      Feb 2, 2017
      Resolved
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      Resolved

      Address: 560043
      Website: www.airtel.in

      I had initiated MNP for two of my numbers ie [protected] and [protected] from Airtel to Vodafone but the Airtel PR called me on 25 th Jan and requested me not to move to Vodafone and gave a good scheme . I agreed to it and asked them to cancel the porting for both the numbers . Today 1st Feb one of my number ie [protected] got deactivated . Called customer care I am waiting on hold while I am typing the message Prasad was the executive whom I spoke to he was not only rude but kept me on hold for more than 20 mins and now the line got disconnected . Airtel stoped porting for only one number while I had requested to stop both numbers . I guess Airtel is happy sending the customer to other providers
      Mar 15, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Feb 02, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 2 February 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards
      Akanksha Singh
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      [protected]@in.airtel.com

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Feb 12, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 2 February 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Akanksha Singh
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
      Today got a call from Airtel they said your request rejected and I have to make another request again.
      what the hell you people are doing. Why not returning the money.

      Firstly you are not able to provide the Broadband connection.
      Now not refunding my money back.
      Reassigning another date and date.

      Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.
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        A
        Ammar Rajput
        from Dehra Dun, Uttarakhand
        Feb 1, 2017
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        Address: Bagpat, Uttar Pradesh, 250619
        Website: airtel.in

        My village niwara bahhpat UP
        NETWORK Problem Very bed network in my village
        Pin250619
        +1 photos
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          V
          Venkateshwari S
          from Chennai, Tamil Nadu
          Feb 1, 2017
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 600113

          I bought a 4G hotspot before 2 months under a 3month plan. They mentioned that we have to pay 3.3k in advance for 3 months to get 10gb per month. And we paid that. Now suddenly after two months, we have been getting calls from airtel customer care asking us to pay 480 again. After my connection got disconnected, i went ahead and asked my service executive about this. He said it was tax and we should pay that. We were not informed in prior about this. The service executive was rude and irresponsible when i asked him why wasn't i informed before.
          Mar 10, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Feb 02, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 1 February 2017.

          We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

          We look forward to receive the required details.

          Regards,

          Akanksha Singh
          airtel presence (airtel Customer, service team)
          bharti airtel ltd
          [protected]@in.airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Feb 07, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 1 February 2017.

          We were waiting to receive your contact details to enable us to address your concern.

          Since we have not heard back from you, we trust your issue has been resolved.

          If you require further information / assistance, please write to us at [protected]@in.airtel.com

          Regards,

          Akanksha Singh
          airtel presence (airtel Customer, service team)
          bharti airtel ltd
          [protected]@in.airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
          Today got a call from Airtel they said your request rejected and I have to make another request again.
          what the hell you people are doing. Why not returning the money.

          Firstly you are not able to provide the Broadband connection.
          Now not refunding my money back.
          Reassigning another date and date.

          Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.
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            A
            avijaykumarlaw
            from Tumkur, Karnataka
            Feb 1, 2017
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            Address: Bangalore, Karnataka, 560043
            Website: Airtel.in

            I have taken to duplicate Airtel SIM bearing numbers[protected] and[protected] today at 0700 hrs.

            Still now the same is not activated. Request to do the same immediately as I am expecting some important calls.
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              M
              Manish De
              from Lucknow, Uttar Pradesh
              Feb 1, 2017
              Resolved
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              Resolved

              Address: 110029

              I am an Airtel customer since last 10 years. I am using one plus 3 mobile with dual sim. I have been able to send SMS through my no [protected] but not through the no [protected]. I have tried to contact Airtel but didn't bear any fruit. As a long-term customer of Airtel, I expect atleast some respect for their customers so that they continue to be with them life-long rather than shift midway. Please look into the matter so that I can send SMS from [protected]. Thank you.
              Mar 20, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Feb 02, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 1 February 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards
              Akanksha Singh
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              [protected]@in.airtel.com

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Feb 12, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 1 February 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
              Today got a call from Airtel they said your request rejected and I have to make another request again.
              what the hell you people are doing. Why not returning the money.

              Firstly you are not able to provide the Broadband connection.
              Now not refunding my money back.
              Reassigning another date and date.

              Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.
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                R
                rudprka
                from Chennai, Tamil Nadu
                Feb 2, 2017
                Resolved
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                Resolved

                Address: 600037

                Hi,

                I could see an amount of 99 is deducted as "International roaming" charges for a couple of times, dated 14/12/2016 and 01/02/2017 ... The service provider is AIRTEL. I have been as a customer for AIRTEL for more than 10 years in different numbers and they are deducting the money when they wish to do ... I would like to complain about it and need my money back (an amount of 198) to my current account.

                Thanks,
                Rudra Prakash. S,
                0091-[protected]
                Feb 17, 2017
                Complaint marked as Resolved 
                I received the deducted money from Airtel. As a corporate company, please don't deduct money as you like from the customers until the customer requested for it. Please resolve all your system program errors.
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Feb 03, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 2 February 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Anil S.
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                [protected]@in.airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Feb 12, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 2 February 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Feb 17, 2017
                Updated by rudprka
                The complaint laid can be closed. I received the money 199 back from Airtel. But please don't deduct the money until, we really asked for the service.
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                  S
                  sudebroy
                  from Agra, Uttar Pradesh
                  Feb 1, 2017
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                  Address: Kolkata, West Bengal, 129
                  Website: [email protected]

                  I complained 30 times against 4G Dongle No. [protected].This no. can not do uninterrupted work.If you donot repair I will quick this line.
                  Feb 01, 2017
                  Updated by sudebroy
                  interrupted work of 4G Dongle [protected].Line off and on go.working will be interfered.IF not working well, i will quit this line.on this month.
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                    A
                    anshul bhutani
                    from Noida, Uttar Pradesh
                    Feb 1, 2017
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                    Hi,
                    I m unable to send any SMS via my Airtel prepaid SIM card. My SIM can receive SMS but cannot send them. Plz help me. This problem was rise just 2 months ago. Plz help..
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                      S
                      siddanagoud revataganv
                      from Bengaluru, Karnataka
                      Feb 1, 2017
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                      Address: Bijapur, Karnataka
                      Website: Google

                      Sir I had recharge Rs1830/- south standard max for monthly Rs183/- but service provider falsely recharge south value sports pack monthly Rs305/- hence pls change my package into south standard max
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                        V
                        Vinudiva
                        from Thiruvananthapuram, Kerala
                        Feb 1, 2017
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                        Address: Bangalore, Karnataka, 560037

                        By Mistake I have done 2 wrong recharges
                        01/02/2017 BIL/[protected]/Medha 3G/AIRT[protected] Dr. 102.00
                        01/02/2017 BIL/[protected]/Medha Airtel/AIRT011702 Dr. 200.00

                        I recharged the wrong number.

                        Wrong Number is : [protected]

                        Correct Number is : [protected]

                        Can these 2 transactions be reversed and added to the correct number
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                          R
                          RAJA VEL
                          from Raipur, Chhattisgarh
                          Feb 1, 2017
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 600002

                          Based on the attached 299 rs message I have recharge the plan. All free local and std calls + 2 GB 3g internet free. But now I have a plan of Airtel to Airtel unlimited calls for 8 days. I require as per the attached message if not please come with a good solution.

                          Mobile number [protected]

                          Yesterday, airtel customer care person contact me for the below issue. Finally he concluded that he will refund the amount in main balance with in 24 hours. But still now the amount of 299rs is not credited in the main balance. Please tell the accurate time when the amount will refund.

                          I have contact 198 they does not know about the solution. So I have send lot of email to Airtel but no response from their side.

                          Please respond as soon as possible.
                          +2 photos
                          Feb 2, 2017
                          Complaint marked as Resolved 
                          They have called me from this number 8042855400 and he instructed me the amount of 299 will be refunded with in 24 hours but still the amount not credited I have send more number of email to [email protected] but no response from them
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 03, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 1 February 2017.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd
                          [protected]@in.airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Feb 12, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 1 February 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Akanksha Singh
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            D
                            Dinesh Danewa
                            from Jamshedpur, Jharkhand
                            Feb 1, 2017
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                            Address: 331023

                            Hello, my name is Dinesh kumar mobile number [protected] (Rajasthan). I forgot my mpin and giving details it's showing blocked my account please help me
                            +2 photos
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                              N
                              Naveen C N
                              from Mumbai, Maharashtra
                              Feb 1, 2017
                              Resolved
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                              Resolved

                              Address: 560025

                              Hi, i had requested AIrtel to port from old BSNL connection to AIrtel, and the application collected by Airtel Executive, new sim issued immedeately on[protected], later on 20th jan 2017, my BSNL Sim has been deactivated and when i tried inserting the Airtel Sim, the same is not showing any network.
                              i had registered complaint with Airtel customer care and on social media as well, but no help.
                              later i had requested for new sim, its been a week since my request for new sim, neither they are delivering sim to my address nor they are giving when i visited the AIrtel store.
                              i am total frustrated and irritated, nobody is there to help me, offcourse every day one customer care call to my alternative number, just for the sake of knowing the status of my complaint and till today, nobody has tried really helping me with the problem.

                              now i want to switch back to BSNL, since this airtel is not activating my sim atleast, if my connection rejected i can happily switch back to BSNL.

                              My complaint reference number is: 73712753
                              i request you to either to activate or if not possible Cancel my connection here and cancellation details to my mail ID canaveen.[protected]@gmail.com, so that i will get the BSNL connection.
                              i have faced hell lot of problem with this please do resolve this.
                              Mar 20, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 07, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 1 February 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Akanksha Singh
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd
                              [protected]@in.airtel.com

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
                              Today got a call from Airtel they said your request rejected and I have to make another request again.
                              what the hell you people are doing. Why not returning the money.

                              Firstly you are not able to provide the Broadband connection.
                              Now not refunding my money back.
                              Reassigning another date and date.

                              Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.
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                                K
                                kvsnsrao
                                from Chirala, Andhra Pradesh
                                Feb 1, 2017
                                Resolved
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                                Resolved

                                Address: East Godavari, Andhra Pradesh, 533308
                                Website: www.airtel.in

                                Hi sir,

                                this is k.v.s.n.s. Rao
                                vijaylaxmi nagar,
                                mandapeta-533308.
                                since 1 year am facing the AIRTEL network problem.
                                executives came and check the signal strength and told me that please wait for few days and weeks, .. have to replace hardware part at tower which is warehouse hyderabad.
                                till now my problem was not yet resolved.
                                +1 photos
                                Mar 16, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 01, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 1 February 2017.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards
                                Akanksha Singh
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Feb 12, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 1 February 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Akanksha Singh
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
                                Today got a call from Airtel they said your request rejected and I have to make another request again.
                                what the hell you people are doing. Why not returning the money.

                                Firstly you are not able to provide the Broadband connection.
                                Now not refunding my money back.
                                Reassigning another date and date.

                                Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.
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                                  J
                                  Jaya Chaddha
                                  from Delhi, Delhi
                                  Feb 1, 2017
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110085
                                  Website: www.airtel.in

                                  Hi,
                                  On 20th January, i Received a call from Ms. Pooja for changing number from vodafone to airtel postpaid and i mailed them my adhar card and did send Rs. 250 via paytm to Mr. naveen.
                                  His number is- [protected] and people came for verification also but after few days i got a message that my verification process is not completed and he didnt even bother to send the sim.
                                  After calling him so many times he stopped picking up my calls also.
                                  If you want i can send you the transaction id also as a proof of paying the amount.
                                  Now i have seen airtel services and dont want to use any service of airtel.
                                  I told him if he is not having time to do the work for which he isalready paid then can refund me that.
                                  I need a strict action to be taken on the same or else would file a FIR.
                                  Mar 14, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 01, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 1 February 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards
                                  Akanksha Singh
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Feb 10, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 1 February 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
                                  Today got a call from Airtel they said your request rejected and I have to make another request again.
                                  what the hell you people are doing. Why not returning the money.

                                  Firstly you are not able to provide the Broadband connection.
                                  Now not refunding my money back.
                                  Reassigning another date and date.

                                  Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.
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                                    D
                                    Devendra Lad
                                    Feb 1, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore Urban, Karnataka, 560037
                                    Website: www.airtel.in

                                    I have paid Rs 3619/- towards new Airtel Broadband Connection on 30/01/2016. Still there is no connection. Yesterday one guy came and said I have opted for Copper Wire. I was promised Fiber connection. At same rate in same apartment flat mates have took fiber net and I have been offered copper wire connection. Additionally as there is no copper wire support is my apartment he said he can't install connection. I will provide CAF No and transaction Id on response to this query.
                                    Mar 13, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Feb 05, 2017
                                    Updated by Devendra Lad
                                    I have been contacted from Airtel Consumer but still no progress
                                    Verified Support
                                    Feb 05, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,
                                    This is with reference to your post dated 1 February 2017.
                                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
                                    You can also get in touch with us at [protected]@in.airtel.com
                                    Regards,
                                    Anil S.
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    May 12, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 1 Feb. 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd

                                    Airtel — Office/showroom

                                    Your airtel showroom ( office ) representatives not respect to Customer's and representatives attitude not good and don't welcome to Customer's. So very disappointed. I already many times feedback but still not action.

                                    State: Tamil Nadu and city: Trichy and this Trichy city all your showrooms this problem.
                                    They offer me a special offer of 6gb data for 149 but after recharge only 1014 mb was credited. Airtel didn't disclose total information
                                    Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
                                    Today got a call from Airtel they said your request rejected and I have to make another request again.
                                    what the hell you people are doing. Why not returning the money.

                                    Firstly you are not able to provide the Broadband connection.
                                    Now not refunding my money back.
                                    Reassigning another date and date.

                                    Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.
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                                      H
                                      Harishthapa
                                      from Mumbai, Maharashtra
                                      Feb 1, 2017
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 410206
                                      Website: Airtel Bill Plans

                                      Airtel changes 450Rs 3GB data plan to 400Rs a month ago( as confirmed by Airtel) and they did not communicate this to customers. According to them they are sending messages to intimate customers and it should be done in few days then whey did they not change the plans on their own into customers account and waiting for customers to call?? Informing cutsomers via SMS can be done simultaneously.

                                      Absolutely wrong practice been followed and I dont know if they give waiver to customers pro actively or will wait for customers to comeback.

                                      if someone can look into this and stop this malpractice.
                                      Mar 13, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 07, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 1 February 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Akanksha Singh
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      I paid my all taxes charges in Airtel office but my telephone services is not ready to call anyone...I request you to check my telephone services and plzzzz on them...

                                      Plan change not informed to customers - Comment #2650981 - Image #0
                                      Plan change not informed to customers - Comment #2650981 - Image #1
                                      Plan change not informed to customers - Comment #2650981 - Image #2
                                      Plan change not informed to customers - Comment #2650981 - Image #3
                                      Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
                                      Today got a call from Airtel they said your request rejected and I have to make another request again.
                                      what the hell you people are doing. Why not returning the money.

                                      Firstly you are not able to provide the Broadband connection.
                                      Now not refunding my money back.
                                      Reassigning another date and date.

                                      Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.
                                      Helpful
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                                        M
                                        MandalAmitKumar
                                        from Kolkata, West Bengal
                                        Feb 1, 2017
                                        Resolved
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                                        Resolved

                                        Address: Kolkata, West Bengal, 700002
                                        Website: www.airtel.in/personal/mobile/prepaid/easy-recharge-enter-number?icid=home_prepaid_row_1_column_1

                                        Dear Sir/Madam,
                                        I purchased 'Unlimited calling Plan Local +STD to any Network in INDIA' from AIRTEL official wbesite ONLINE @345/- INR (valid for 28 days) on 23rd January.

                                        My AIRTEL Number is - [protected].

                                        Today is 1st February 2017. But from last nite my phone call stopped ..I am not able to call anywhere from my number.Everywtime it was saying that I have Low balance in my number.
                                        This is kind a cheating case they have done.

                                        Please review my number and update me. I had spoken 3/4 times to AIRTEL Customer care..But didnt get satisfactory answer.

                                        Please do the needful.Thank you,
                                        Regards
                                        Amit Kumar Mandal
                                        +1 photos
                                        Mar 14, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 07, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,
                                        This is with reference to your post dated 1 February 2017.
                                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
                                        You can also get in touch with us at [protected]@in.airtel.com
                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd
                                        [protected]@in.airtel.com
                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Feb 10, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 1 February 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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