Airtel Complaints & Reviews

Address: Deoghar, Jharkhand, 814112

Dear Sir,
I would like to draw your kind attention over the non- activation of my mobile number [protected].
I was having 8 Airtel postpaid numbers which all were supposed to be converted under CUG plan. Among these numbers my above mentioned numbers is still inactive which is creating lot many hurdles in my busines too.
I visited several times to your store in Deoghar Jharkhand but was not satisfied with the response of your people. They are always asking for some more time but I cannot bear with it as my inactive no is creating loss to my business also. So, I humbly request you to look after this issue and activate my mob no immediately.
Regards!
Mukesh Kumar Choudhary
Gyan Ganga
Bajala Chowk
Deoghar
Jharkhand
Mob No.: [protected].
Alternate Mob No: [protected].

Mar 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: Chittoor, Andhra Pradesh, 517502

Deactivate my Airtel postpaid connection. number : [protected].

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Address: East Godavari, Andhra Pradesh, 533437

Today at 19 35 I got a call which I havenot answered because I am living in abroad angola and I know for incoming call costs me 75 min But after 5 mins my balance deducted 150 rs and again after 1 min again 150 rs deducted and total of 300 rs I want my money back and contact me via email only

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Address: Patna, Bihar, 801108

Website: Www.airtel.in

Please solve my problem airtel appss my account blocked mob no [protected]..please sir reply

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Address: Pune, Maharashtra

Hi my name is Hussain my complaint billing charges so plz solve this week
My network is bad so plz my Internet problem and sms problem solve and new plan best information me
Any problem my number I m port other company

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Address: 686042

I''m Titus
My sim no: [protected]
Cochin Kerala
My plan is 5GB paying 575 (inc tax) monthly.

I have registered the complaint on last Friday 27th of Jan 2017
I got the response as Sim Inactive.
They said a 4 hour, then 24 hours, and 48 hours..

28th I called
30th I called
31st I called
2nd Feb also I called

Still also no response.
I am getting response like, "We have registered the complaint"
Are you going to Frame my complaint and showcase as such.. ?

I have given alternate no: as the sim is put in my dongle only.

You can contact me @ my registered mobile no: [protected]

I heed an URGENT cure.
Otherwise I am gonna throw this bloody [censored]ing connection

Mar 13, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 400071

Website: airtel

I lost my phone plus sim card prepaid no.[protected]. I am rama venugopal
from chembur. I cannot visit your gallery. I am bed ridden. Request you to
please block this number and issue a duplicate sim card at the earliest since
i need the phone for emergencies. I cannot wait for a long time.

Please post it to my address 7/380, chandrika, 9th road, chembur
Mumbai 400071. You can contact me on my airtel no.[protected]

Mar 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 2 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 787035

[protected] no. kiska hai please tell.

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Address: 441206

Website: www.airtel.in

Today I have recharge online website airtel.in this number [protected] but could not calling any outgoing call and offer of the day amount 345 plans I have done online recharge please help me

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Address: Ghaziabad, Uttar Pradesh, 201010

Mere no. [protected] par ek no .
[protected] se phone airtel main port ke liye maine apne document or security 250 rs ki pay kar di 1 mahina ho gaya na to sim port hua nahi meri call pick karte hai plz help me

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Address: 452001

Website: www.airtel.in/bank

I was Purchased Glossary from Bigbasket on 21/01/2017 (Bill Amount Rs. 1344 and Transaction ID[protected] as Your Offer 20% Caseback by Airtel Wallet which I am not getting yet. Several time I send a mail and contact customer care officer but they are not solved my problem.

+3 photos

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Address: New Delhi, Delhi, 110001

My airtel number is [protected] and my name is Nupur Tyagi. Airtel has mentioned full talktime in Rs 200 recharge on their website and other payments portal. I had recharged for the same but talktime I received is Rs 170 only. I am trying to contact customer care but IVR is not giving any option to connect with any of their service executive. I want to know why I have received Rs. 170 instead of Rs. 200. If they are committing full talktime why they are not giving.

Feb 6, 2017

Complaint marked as Resolved

Didn't receive any call. Received the payment within 4 days itself. Can't say it's because of complaint or it their automatic process.

Airtel customer support has been notified about the posted complaint.

Feb 03, 2017

Updated by [email protected] No action has been taken after 24hrs also by airtel. No even received any response on call or by message.

Verified Support

Feb 06, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Gurgaon, Haryana, 122503

I have a land at prime location of Khawaspur vill Industrial Area, Gurgaon, where I need Airtel to install tower.
The tower can provide coverage to all the industries in the area and a huge residential population is also very well in the Line of Sight.

For all informations please contact:

Name : Satyajeet kaushik
Contact : [protected]

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Address: Bangalore, Karnataka, 560066

Website: www.airtel.com

Hi Team,

I had requested for a Airtel BB around on 20th Dec 2016 and paid 3620 INR online as 3 months advance. After 4 days i.e. on 25th Dec they informed connection is not possible in your apartment due to port nonavailability and you have to ask for refund. For that I have raised a request in http://www.airtelonlinerefund.com/ and also send a mail to [protected]@in.airtel.com with all details on 28th Dec 2016. I called them 3 to 4 times in the mean time and they told it will be send to my account in 21 working days. And today it is 02th Feb 2017 and still I haven't got my money back and over that today when I called the Airtel BB Customer care from Bangalore they informed that they do not have any detail about the money I have paid so I had to send a mail to 121 once again. What a pathetic service from so called India's biggest telecom service provider. Please provide my money back asap. Airtel Account No. for your reference is [protected]

Regards,
Anubhav Hota

May 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2017

Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 2 February 2017.
We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Feb 14, 2017

Updated by Bayto Do you have any update on this please?

Verified Support

Feb 16, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Feb 16, 2017

Updated by Bayto What did you share? I didn't get and resolution till now from your end. It is high time now. How long will it take for the money to be in my account?

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Address: 380007

I did mnp from Vodafone to Airtel on last week and today morning Airtel sim got activated when i did tele verification they told city is different and after 3 attempts it said register failed.My no. Is [protected] and i went to airtel store to inquire what the problem is they said system not showing any details.I have registered this no. For my neet exam and if no. Isnt activated soon i might have problems communicating with the authorities.

Mar 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 2 February 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Feb 03, 2017

Updated by Imadisibhai Alternate no. Is [protected] please do it asap

Verified Support

Feb 07, 2017

Airtel Customer Care's response Dear Customer,

Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Bangalore, Karnataka, 5697

Hi sir I miss my mobile in October 2016 so pls...send me sms history date is 25 .10.2016 to November 10 .11.2016 onely 15 days history my mobile no is [protected].thanku

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Address: Ghaziabad, Uttar Pradesh, 201010

I am not sure why this company make its customer hell for disconnection requests. You all are bunch of crooks. When you have to buy something or get some new service from airtel they are proactive but when you have to terminate the connection they don't even exist.

I have called the customer care 5-6 times and each time the rep picks up the call and transfer me to the 'concerned department' but then long silence, no one picks up the call even if you wait for 30 mins.

This is totally fraud. I don't know what the hell TRAI is doing.

Mar 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Chennai, Tamil Nadu, 600049

I am using 4g hotspot. It is not getting connected in green signa, but gives mesg in wireless network connected and excellentl, only if it gives yellow signal it is getting connected. green indicates 4G, yellow is 3g. It is also erratic, off and on every few seconds. Is the problem with the instrument or tower nearby. I went to the service center of airtel, chennai anna nagar. they told me to change the sim. I changed the sim few days ago, even then the same problem.

Mar 19, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 16, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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M

mayur@3

from Mumbai, Maharashtra

Oct 16, 2018

Hi,

I have purchased 4G device from Airtel Representative (Requested from Airtel site https://www.airtel.in/4g/hotspot/) but still I have not received the device activation bill of Rs 1000/- even after more than 2 months. Representative (Subhod Kumar-[protected]) told me that it will take time to update in the system and generate the bill so will forward it to your email ID but no luck. I am trying to call the Representative from past one month every time he says will give it to you in another week and that week never came.
On top of that i am facing issues with network as it says "connected with problems" and nothing works except Youtube and few websites not sure whats the issue. Logged complaint in the Airtel customer care ([protected]) complaint #87882498 but issue not resolved yet.
Its really frustrating because i took this for official use and in need to submit the bill for reimbursement.
Please email on below ID for more details. Below are the device details.
Ph#- [protected]

Email-mayur.[protected]@gmail.com

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P

Priyanka Vohra

from Pune, Maharashtra

Nov 8, 2018

I have not been able to use the Internet on my 4G portable hotspot. I called the customare care and they are themselves facing a technical error. So many times, a new issues pops up with the hotspot. I don’t know what to do and neither does the customare support centre.

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P

Prakash Lawankar

from Bengaluru, Karnataka

Jan 11, 2021

We have recently Purchased Airtel Hotspot device 4G but signal drops very frequently . There is no proper 4G speed . can you send customer care for quick resolution.

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Address: 635109

MY NO AIRTEL PREPAID NO [protected] .
MY sim NOT RECIVIENG ANY MESSAGE FROM BANK OR From friend
Even I have mobile balance.,
lost massage received on month June -2016

I have checked the mobile message center number also it also fine,
I tried customer care number on 29/01/2016 but auto reply by recorded system, but it not transfer the call to customer care people only computer recording answer.
I have checked other company sim it working fine.

please do the needful

Mar 27, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 20, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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A

ankur07090

from Gurgaon, Haryana

Feb 2, 2017

Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
Today got a call from Airtel they said your request rejected and I have to make another request again.
what the hell you people are doing. Why not returning the money.

Firstly you are not able to provide the Broadband connection.
Now not refunding my money back.
Reassigning another date and date.

Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.

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Address: 400075

Dear sir/ma'am,
I am staying at Pantnagar Ghatkopar Mumbai.
Whenever I want to make a call from my house i am not able to do so because of network issue. Also because of network issue their is a problem in receiving calls as well. I have tried customer care no 12118 but it is also not working.
Also their is huge call drop issue at my locality due to which un necessarily my money is getting deducted.
Kindly resolve this issue ASAP

Mar 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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A

ankur07090

from Gurgaon, Haryana

Feb 2, 2017

Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
Today got a call from Airtel they said your request rejected and I have to make another request again.
what the hell you people are doing. Why not returning the money.

Firstly you are not able to provide the Broadband connection.
Now not refunding my money back.
Reassigning another date and date.

Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.

Airtel Complaints & Reviews

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No srevice sim

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