Airtel Complaints & Reviews

I am dhanasekaran from chennai i have applied broad connection at dec 2016 last week but my request is rejected bcoz there is no feasability in my area, after that i have applied for refund of my installation charges but still today 02.03.2017 i didnt get any refund if ask customer care they told me you have to wait there is no exact date of refumd still i call daily customer care they told me daily there is in process

friends i request you pls dont take any new connection or sim in airtel network
they didnt know the value of customer

Kindly block the sim card of my (Jayanthi Hebbar) mobile number [protected] as i have my mobile and also request you to kindly issue a duplicate sim card for the same number.

Hi,

This is to inform that I recently got a call from Airtel telecaller continuously asking and forcing me to join for myfamily plan in Airtel. For first few calls I didn't show interest but as the telecaller was calling continuously and pleading, i agreed to go for myfamily plan (myFamilyPlan 499).

Currently my number [protected] is in Airtel. As per to myfamily plan I have decided to port my family members number from Vodafone to Airtel and also took one new connection from airtel. These all happened during 2nd and 3rd week of Feb 2017. I gave the necessary documents and photos to Airtel executive on 17 Feb 2017. Telecaller and executive informed that new connection will be activated on 20 Feb 2017 and other number that I have ported will be activated by 23 Feb 2017.

But till now nothing has happened. I tried calling the Telecaller and she always says that it will activated in next 1-2 hours. As of now I don't see anything happened from Airtel end. When i called 198, they say that they don't have record wrt this.
This is a false commitment and irresponsible response from Airtel executives.

I even dropped an email to Nodal Officer and Appellate Team on 23rd February but to my shock, even they are not responding properly. They say the issue is taken with high priority and it will be resolved in 1 or 2 days. But now it is more than 2 weeks that i have submitted the document and i dont see any progress here.

All levels of executive from Airtel are cheating and commiting something which they are not able to do.

Here are the telecallers number -
[protected] - Rekha
[protected] - Roopa / Renuka

Here are the Nodal team name who had responded to my emails:
NAVIN RAWAT
Soumodip Acharya

Regards,
Deepak
[protected]
Bangalore

I am dinesh my no was lost my sim that's why I want to deactivate my no.
I don't want my no. Miss use my people's
Please

I had paid online Rs. 4994 for the activation of my prepaid airtel number [protected] on 28th Feb 2017 for a validity period of 30 days from the date of activation. This was done when I was in India. I came to US on 1st March 2017 but to my disappointment, the phone roaming is not at all activated.

I am trying to swap my airtel 3G sim to 4G sim from last week. I followed the procedure on 24.02.17. I also received confirmation message for sim change. But old sim is still working as previous. No swap has taken place. I also tried same thing tonight (2.03.17). But I am facing same thing. Please resolve it as soon as possible. My connection no is [protected].

I have made a call on Toll free No. [protected] against my Mob. No. [protected] and charged an amount of Rs. 16/- on 02.03.2017 at 11.01 AM. It is mentioned that this number is toll fee and make a miss call. I have made a complaint on your customer care today at 11.03 AM. They have not given satisfy reply.
You are requested to look into the matter and refund me Rs.16/-, otherwise I will be constrained to go to forum that you have wrongly display the information and misguide the public i.e. written toll free and when make the call charges very high tariff.

Regards,
Arvind Kr

I took airtel broadband plan and spoke to your customer care amd requested to disconnect and they said they will disconnect but its not disconnected its wast keeping customer care rep they do not listen proply and give wrong info and do not take action immediatly customer care t already requested to disconnect but still its not disconnected they r not intresed in taking customers complaints back.if the bill keps comming i am not going to pay my broad band account no is [protected] and AIRTEL LAND LINE NO IS[protected] KIND DISCONNECT THE CONNECTION IMMEDIATLY
FROM
AMBROSE
TINA TYRES AND TUBES

I recide at Aurangabad (Maharashtra) am consumer of Air tel DTH since 04/02/2017 with Consumer ID [protected] I have to recharge as balance as on 02/02/2017 is Rs 9.00. Tried to recharge online, at website www.airtel.in.
It is not accepting either of my Registered telephone numbers [protected] or [protected]
When I enter my Consumer ID given above follwing message crops up "Oops ! Sorry! Your request cannot be processed. Please try again later"
This happened on 1st Mar and 2nd Mar 2017
I contacted on[protected] but no satisfactory solution was given
I am sure they would discontinue service if I fail to recharge on time

I am dhananjoy Choura. I want to know who has been given authority change the document of won connection.
My number is [protected]. If you are not justified my otherwise I will contact media person.

I received a call from [protected] (Airtel) he told he is an advocate and was telling me to pay some money and after that he started talking weirdly I have received this call more than 5 times previous also.

And your Customer support hold me for #### 10 mins and they drop the call. Pathetic customer service experience.

if you guys can you do.

I am representing my issue since more then a month, but no satisfactory response from Airtel, Ministry of Tele communication & Telephone Regulatory Authority of India. I am legal immigrant o[censored]S, left India on January 18, 2016. I have Airtel simcard, I am only using what app through wi fi, even then Airtel had charged me for incoming /outgoing calls. [2] Airtel had activated International roaming facility since i had pre paid plan, but how Int Roaming gets activated only for pre paid plan not for post paid, 7 how Airtel can charge when consumer is still at Indian Int Airport.
I met some Indian who often visits foreign countries, they too have similar complaints, Airtel activates int
Roaming facility, charge consumer even though consumer is at Int Airport, or has landed in in India
It is shocking Regulator do not take effective action.This issue related to mobile no-[protected]. I received many calls even at midnight, though i was not entitled to pay any charge since using what app through wi fi, once while picking up handset at midnight, handset fell down, from portion damaged, display went off. I have demanded new handset, no money .But Airtel lacks
Business ethics, customer service
I am awaiting response from Ministry & Trai, then shall take up legal action

Shame on Airtel it's taking 4 days to activate a sim still not activated when there's tuff competition with jio do u really want offer such bad service I bought a dongo on Monday still it's not registered customer care is worst they say document is not submitted yet & Airtel outlet in mangalore are only promoting post paid when we ask we want prepaid connections they it's not possible here what kind of a sick company does that take action immediately

I had my mobile no [protected] from Idea since 2006,
Since 2015 June till Oct 2016, I was using it only for Receiving OTP,

I ported to Airtel & within 2 months Airtel stoped the service saying there was no activity,

Airtel should stop service only if we dont make a minimum recharge within 6 months.

Activity like call & message is our concern.

Since above mentioned number is associated with all Financial Institue & Government sites.

I want Airtel to help me get this number active at anycost.

BR's,
Balakrishna

Right number -[protected]
My number- [protected]
I gifted Rs.101 rupees to a wrong number. I request you to reverse it.

Need your assistance.

I did data recharge for my airtel no which was recently converted from postpaid to prepaid for rs.265 and 102. Recharge was not successful but amount ot deducted from my bank account which was not refund yet its been a month now.
Also they are not taking complaints if we email them they open a ticket for that and they are closing it the very next day without any call or intimation.

Sir i'm kunal kumar i have call a number [protected] and he told calling from airtel customer care and afterhe said you are lucky custome our airtel and he said also please do recharge on 20 rupies 10 cuppan and you get 1000 in airtel money and he ask my my cuppon number and after i use cuppon use already so i request you please deactive his number his number [protected] please deactive his number this number and never open any case totally fraud...so please keep mind thankyou

On 25th Feb 2017 I purchased one HD+ DTH though online and not received material till now and customer service also not telling exact date when setup box will reach to me each and every day customers care executives telling same thing what earlier day they told like ( u will receive setup box by today evening ) same message repeating till now. Poor service from Airtel.

I sent only one sms on 01-mar-2017 (2.47 pm) but it got delivered 11 times to my boss, it brings a very bad impact and as well as i have lost my balance in my mobile. (My boss also using Airtel and I received his msg 2 times that time :) ) when i called customer care, the person speaking like as if airtel is the best bugless network, in the history they did not receive such a complaint and the problem is only with my device, i told that i had this problem when i was using lenovo and samsung, but the person was proving like he checked everything at his end there is no problem and it is only my/our device(s) problem. I cannot make him understand anymore hence he was trained for that! finally he denied to retain the amount deducted.
AIRTEL lost more than 500 cr last year in business because of jio entry, they are trying to compensate this loss by these kind of FRAUDULENCE I think.
So guys if you have faced the same kind of problem please post it here. Atleast people should know what their actual face is.

I've been trying to change from myplan to myplan infinity for weeks now from both your website and myairtel app, it says service request sent please check back in 4 hours but my plan never changes