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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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Airtel reviews & complaints page 1401

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R
Rizwan A M
from Mangalore, Karnataka
Feb 3, 2017
Resolved
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Resolved

Address: Kodagu, Karnataka, 571216

I'm facing severe problem in 4G data connection in my location. It's happening from 4days. Data gets connected to 4G but, a small exclamation (! ) mark appears in the network icon, and the max data speed in 4g connection is not more than 1kbps..
I'm very angry coz of this ####, even if i set preferred connection as 3g network, after a while 4g gets connected automatically.
The same issue i checked in nearby location, but there isn't any such problem there.
Mar 14, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 3 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Feb 10, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 3 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    G
    gj89
    from Gurgaon, Haryana
    Feb 3, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110046
    Website: www.airtel.in

    Dear Airtel Team,

    As a customer i have recharged 345 pack 01/02/2017
    Rs. 345 pack
    Priced at Rs 345, the pack offers 1 GB data to customers with 4G ready mobile phones along with free calls - Local and STD – to any network india

    but still i am getting deduction while calling.
    And when i contact to Airtel customer Care he is saying there is limitation of call which is mention under "Term and condition " apply .

    can you explained me where is mention any condition while Recharge this pack .
    and when i asked to Talk his senior he has miss behave and cut the phone but no solution given .

    simply you are making fool to Customer.
    Mar 30, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Feb 06, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 3 February 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    [protected]@in.airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Feb 12, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 3 February 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      A
      alokji
      Feb 3, 2017
      Resolved
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      Resolved

      Address: 110084

      Mob no[protected]. I have recharge 299 for this number for std/local /roaming as I did before recharge and get offer .but now recharge and offer not activate yet because I m in roaming and after calling balance diduct from main account.please resolve problem or return money back I wanna port from here . Now many offer available from many operator .अगर मेरा लैंग्वेज यहां इंग्लिश में न समझ आया तो हिंदी में बता दू की मैं 299 का रिचार्ज करवाता था मैं रामिंग में रहता हूँ, और अब रेचेगे के बाद भी इनकमिंग और आउटगोइंग काट रहा है। मुर्ख बनाना बंद कर ।मेरा पैसा वापस कर मैं चली दूसरी कंपनी की ओर। भड़वागिरी बंद करो, पहले 299 का प्लान में दे रहा था इस बार भी मैंने चेक करके रिचार्ज करवाया और फिर ये हाल। साला इतना बड़ा चोर कंपनी सचमुच कोई नहीं हो सकता । चल मेरा पैसा रिटर्न कर ।जरूरत नहीं ऐसी कंपनी का ।
      Mar 15, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Feb 03, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 3 February 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Anil S.
      airtel presence (airtel Customer, service team)
      bharti airtel ltd
      [protected]@in.airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Feb 03, 2017
      Updated by alokji
      So I have spend more money for talk and receive ?then why I recharge for 299 ????
      Verified Support
      Feb 12, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 3 February 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Akanksha Singh
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        A
        ashish rupa
        from Churachandpur, Manipur
        Feb 3, 2017
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        Address: Patna, Bihar, 800023

        My name is ashish ranjan I have new canction airtel but not active airtel my document adhar card is all ready 4 Sim actived airtel but your new Sim not actived your t m is reply I have corss actived. How many Sim alloted one I'd plz reply my Cont. [protected] plz kindlye solve my problem
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          G
          gautamsahu
          from Bhubaneshwar, Odisha
          Feb 3, 2017
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 751021
          Website: pay.airtel.in/online-payments/dth-digital-tv-recharge.jsp

          Payment of Rs 1545 made online on Airtel Website for DTH Recharge but Airtel not acknowledging it

          I made Payment on February 2, 2017 at Airtel website for my DTH recharge details of which as follows;

          Customer ID: [protected]

          Customer name: GOUTAM SAHOO

          Payment done : By Net Banking State Bank of India

          Payment Reference No SBI: [protected]IGAASMAHP4

          Payment Transaction Statement from SBI is uploaded here :

          https://drive.google.com/open?id=0B_HDFNcxotuDeldwcnJRYzluVW8

          I called and contacted Airtel DTH customer care at [protected] but they said they have not received any payment and Airtel has cheated me.I will go to Consumer Forum with my case if Airtel doesn't resolve it within 7 days of my complain.
          Feb 7, 2017
          Complaint marked as Resolved 
          resolved
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Feb 07, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 3 February 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel Customer, service team)
          bharti airtel ltd
          [protected]@in.airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            J
            jitendersingh pathania
            Feb 3, 2017
            Resolved
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            Resolved

            Address: Gurgaon, Haryana, 122016
            Website: www.airtel.in

            This is for Airtel 4G dongle which I bought in January 2016. I am Using airtel Phone number [protected] as a dongle since then however at the time of sale Airtel Rep confirmed that with the Rental of INR 1299 I would get 15GB data every month, Since last 13 months I am only getting 12GB Data every month which is short by 3GB every month that means I am short by 3*13 months=39 GB.

            Why Customers Fooled by Call centre agents because they don't know anything.

            I called Airtel so many times and even sent an email to their area managers however they also fooled me saying that my dongle only have 12 GB every month which is not right. Harsha called me yesterday from Airtel Retention department and she confirmed that she will waive of 500 INR as an exception however it was not done and I asked her to disconnect my number because I will speak to consumer forum on higher level about this fraud.

            Network is not upto mark and i do not get signals on my dongle.

            ****DO NOT USE THIS AIRTEL TELECOM COMPANY*******
            Mar 14, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Feb 09, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 3 February 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel Customer, service team)
            bharti airtel ltd
            [protected]@in.airtel.com

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              S
              Sandeep Pandey
              from Noida, Uttar Pradesh
              Feb 3, 2017
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 590037

              If have two airtel number on my name 9741****55 and 900*****585 both number where not is use for a long time as I was out of india On return I started using the same number after 3 days number stopped working after approaching airtel they asked to go to nearest airtel outlet to get the same number back they took the documents again and issued a duplicate sim card and said will be active in 48 hours this request I submitted on 27 after 6 days by reaching airtel outlet 4 times and saveral 121 calls finally number got started and it just worked for 1 day and again it stopped working, after again reaching airtel they said number was not used for log time so they disconnected it you have to again get in touch with airtel outlet cant understand the behavior if they cant give the same number why at first place they promised really faced a pathetic behavior from airtel customer
              Mar 15, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Feb 03, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 3 February 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Anil S.
              airtel presence (airtel Customer, service team)
              bharti airtel ltd
              [protected]@in.airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Feb 12, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 3 February 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                K
                Kaplish Nitesh
                from Anand, Gujarat
                Feb 2, 2017
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                Address: New Delhi, Delhi, 110088
                Website: Airtel

                Balance deduction from my prepaid account for the services that I have not activated.
                I want my mobile no [protected] last3months message details please sent my email, [protected]@gmail.com
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                  R
                  Roopak Vasa
                  from Hyderabad, Telangana
                  Feb 2, 2017
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                  Address: Hyderabad, Andhra Pradesh, 800037

                  I have converted my Airtel number from postpaid to prepaid today. When I try to recharge error msg appears 'Please enter a valid Airtel number'.

                  I am getting incoming calls but since I am not able to recharge balance is 0. So I am not able to make any call or even use internet.

                  Please solve the issue.
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                    B
                    Bharti Pustak Bhandar
                    from Chas, Jharkhand
                    Feb 2, 2017
                    Resolved
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                    Resolved

                    Address: Deoghar, Jharkhand, 814112

                    Dear Sir,
                    I would like to draw your kind attention over the non- activation of my mobile number [protected].
                    I was having 8 Airtel postpaid numbers which all were supposed to be converted under CUG plan. Among these numbers my above mentioned numbers is still inactive which is creating lot many hurdles in my busines too.
                    I visited several times to your store in Deoghar Jharkhand but was not satisfied with the response of your people. They are always asking for some more time but I cannot bear with it as my inactive no is creating loss to my business also. So, I humbly request you to look after this issue and activate my mob no immediately.
                    Regards!
                    Mukesh Kumar Choudhary
                    Gyan Ganga
                    Bajala Chowk
                    Deoghar
                    Jharkhand
                    Mob No.: [protected].
                    Alternate Mob No: [protected].
                    Mar 14, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 07, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 2 February 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Akanksha Singh
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      D
                      Dinu R
                      Feb 2, 2017
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                      Address: Chittoor, Andhra Pradesh, 517502

                      Deactivate my Airtel postpaid connection. number : [protected].
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                        N
                        Nalam Mallikarjunarao
                        Feb 2, 2017
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                        Address: East Godavari, Andhra Pradesh, 533437

                        Today at 19 35 I got a call which I havenot answered because I am living in abroad angola and I know for incoming call costs me 75 min But after 5 mins my balance deducted 150 rs and again after 1 min again 150 rs deducted and total of 300 rs I want my money back and contact me via email only
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                          R
                          Ratindra Kumar
                          from Dimapur, Assam
                          Feb 2, 2017
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                          Address: Patna, Bihar, 801108
                          Website: Www.airtel.in

                          Please solve my problem airtel appss my account blocked mob no [protected]..please sir reply
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                            A
                            absha
                            from Sinnar, Maharashtra
                            Feb 5, 2017
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                            Address: Pune, Maharashtra

                            Hi my name is Hussain my complaint billing charges so plz solve this week
                            My network is bad so plz my Internet problem and sms problem solve and new plan best information me
                            Any problem my number I m port other company
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                              T
                              Titus Kurian
                              Feb 2, 2017
                              Resolved
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                              Resolved

                              Address: 686042

                              I''m Titus
                              My sim no: [protected]
                              Cochin Kerala
                              My plan is 5GB paying 575 (inc tax) monthly.

                              I have registered the complaint on last Friday 27th of Jan 2017
                              I got the response as Sim Inactive.
                              They said a 4 hour, then 24 hours, and 48 hours..

                              28th I called
                              30th I called
                              31st I called
                              2nd Feb also I called

                              Still also no response.
                              I am getting response like, "We have registered the complaint"
                              Are you going to Frame my complaint and showcase as such.. ?

                              I have given alternate no: as the sim is put in my dongle only.

                              You can contact me @ my registered mobile no: [protected]

                              I heed an URGENT cure.
                              Otherwise I am gonna throw this bloody [censored]ing connection
                              Mar 13, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 08, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 2 February 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Akanksha Singh
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd
                              [protected]@in.airtel.com

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                V
                                Venugopal P Srinivasan
                                from Mumbai, Maharashtra
                                Feb 2, 2017
                                Resolved
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                                Resolved

                                Address: 400071
                                Website: airtel

                                I lost my phone plus sim card prepaid no.[protected]. I am rama venugopal
                                from chembur. I cannot visit your gallery. I am bed ridden. Request you to
                                please block this number and issue a duplicate sim card at the earliest since
                                i need the phone for emergencies. I cannot wait for a long time.

                                Please post it to my address 7/380, chandrika, 9th road, chembur
                                Mumbai 400071. You can contact me on my airtel no.[protected]
                                Mar 20, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 03, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post, dated 2 February 2017.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd
                                [protected]@in.airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Feb 12, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 2 February 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Akanksha Singh
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  V
                                  Vikas Kamal
                                  from Tamluk, West Bengal
                                  Feb 2, 2017
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                                  Address: 787035

                                  [protected] no. kiska hai please tell.
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                                    V
                                    Vishal40102711
                                    from Mumbai, Maharashtra
                                    Feb 2, 2017
                                    Report
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                                    Address: 441206
                                    Website: www.airtel.in

                                    Today I have recharge online website airtel.in this number [protected] but could not calling any outgoing call and offer of the day amount 345 plans I have done online recharge please help me
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                                      honey861
                                      from Noida, Uttar Pradesh
                                      Feb 2, 2017
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                                      Address: Ghaziabad, Uttar Pradesh, 201010

                                      Mere no. [protected] par ek no .
                                      [protected] se phone airtel main port ke liye maine apne document or security 250 rs ki pay kar di 1 mahina ho gaya na to sim port hua nahi meri call pick karte hai plz help me
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                                        manishgheeya
                                        from Bansi, Uttar Pradesh
                                        Feb 2, 2017
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                                        Address: 452001
                                        Website: www.airtel.in/bank

                                        I was Purchased Glossary from Bigbasket on 21/01/2017 (Bill Amount Rs. 1344 and Transaction ID[protected] as Your Offer 20% Caseback by Airtel Wallet which I am not getting yet. Several time I send a mail and contact customer care officer but they are not solved my problem.
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