Airtel Complaints & Reviews

Sir,
I have recharged my mobile for prepaid services of rs. 155 on the 10th january, 2017 at 5:46 pm. My online recharge transaction id is[protected]. But most regret to inform you that it is not reflected in my balance yet.

The complaint was lodged on 10th april-2017 at 6:31 pm vide reference no. Pr[protected], but even after 22 hours of submission of my compliant, the matter hasn't been resolved.

I request you to please ventilate through and resolve it at the earliest, so that the amount of rs.155 should be reflected in my account balance of airtel prepaid mobile connection.

Regards,
Arindam lai

I'm using airtel broadband connection (Ac no: [protected]). I shifted my residence in nov 2016. So i had given request to relocate my broadband connection on 23rd nov 2016.

Its been around 50 days but still connection is not given in my new place. I have written mails to the appellate team more than 10 times so far. But no action taken yet.

But i received bill for december 2016 with my new updated address. br...

Last 10 days I am requesting a Hellotune Offer, but their executives talking like ####, two of their executives commited for that but no activation worst service i have ever seen.All of their authority like level 1, 2 and 3 was unable to activate, one of my friend already activated that offer on his mobile, but they are not activating on my number
Service Wanted - Hellotune Offer Rs.280/year, Free Downloading Charges.

Dissapointed
Negative 5 Stars

My name is nagajayanth and my airtel mobile no is [protected], i have migrated from postpaid to prepaid 5 days back 2 days back sim got activated but outgoing calls and message sending has been barred i have complainted so many times in i have called n number of times in airtel customer care support but no luck. I tried to reach him more them 10 times.

Please consider this complaint as high priority

Kindest regards,
Nagajayanth
[protected]

My name is K Venkataramu having Airtel No.[protected] with a wallet balance of 2535/- they have blocked to transfer my money to regular recharges & asking for M Pin

I don't have any MPIN for this account operation I have opened this account on 24/7/16 & loaded 6 times and transferred for recharges for 24 times those time it never asked any M Pin now suddenly asking mpin

I went to DVG Road airtel office to rectify the same they are helpless. and we are unable to contact customer care personal to talk in this issue.

I have mailed 4 times to the concerned, they not responding to the mail.

Sir/mam i have postpaid plan on my no [protected] and yesterday night i was taken 5GB data but after 3 hour I got that you consumed 100%data even I can't used YouTube or any other video online...i just used normally Facebook and watsapp...i was already complained at customer care they told may be technical issue but we will not waiver it i have recording of all conversations...if I used than tell me where i used but no one tell me...without solution of my problem i will not pay my bill it's totally responsibility of Airtel.
Thanks

This number was subscribed at Jammu after using it for more than two years was ported at Rishikesh in Uttarakhand state on transfer on posting.

i am facing this problem for last 2 months. After getting ported the number it has initally worked fine but for last 2 months the problem is there.The Sms send from this mobile, when location is in Rishikesh town, is not delivered to few mobile numbers specially non AIRTELL numbers . The message is sent but not delivered. It shows pending status or message sending failed in box.

WHEN I am out of rishikesh then messages are NOT send at all. THIS PROBLEM IS PERSISTING FOR LAST 2 MONTHS. I HAVE SPOKEN FEW TIMES TO CUSTOMERCARE. SOMETIMES THEY TELL YOUR SERVICES ARE WORKING WELL. SOMETIMES THEY SAY IS IS BEING CHECKED AND CORRECTED. BUT DESPITE MY BEST EFFORTS THE PROBLEM IS NOT RESOLVES AND THE SERVICE PROVIDER SEEMS TO BE JUST DOING CHORUS SERVICE.

I been using airtel prepaid sim [protected] for past 3 yrs. The sim was lost by mistake and got back after 45 days approximately, when i inserted my sim it says the num is currently out of service. What do i do plz respond me immediately how to reactivate my sim. The num is been using for alll bank accounts and transactions, i kindly request you to take some initiative for solving my problem

Dear sir /mam

I will take your company no is [protected] on[protected]. This number services will start on[protected]. Your company person will visit on my address that I am giving you regarding verification.
But no body come on regarding verification at my address. My number services will stop by your company then I am visit your office and told him after visiting your office they will be starting my services that person request again re- verification. But[protected] no body come for verification. You have stop again my number services.

So plz tell me what is my fault I will provide my all documents that you have required if your verification person not visit that is not my fault so plz request to you plz start my number services. As soon as possible otherwise I will go to conjumer cort .

Thanks and regards
Parveen kumar

Worst service im getting from airtel before that what im getting from the same service airtel, for browsing they are irritating with their portal(http://one.airtel.in/rcconf). they are charging for the internet fees still they are showcasing their company, i required internet without the stupid ads or irritating portals, im not a anti to airtel, im using airtel service from past 10 years, but when i get this type we all hate . if this consumer complaint will not work i will go for direct process. thanks consumer complaints

I am vinit tyagi.I complent against bharti airtel limited i requested for refund of my 1000rs i have my airtel CAF NO- N4528048 A/C NO-[protected] airtel is repling me that we are processing u request and they are giving me only time it has approx 2 month so please take action and refund my money as soon as possible.

regard
vinit tyagi

Hi

I have an Airtel Landline, Mobile and Dongle connection. Despite having all three and being a old customer, am the most disappointed one at this point in time. For want of options, I am continuing with you!

Its been 2+ years since I moved to my current residence. From the time I moved, I have been facing frequent disconnection of Broadband and Landline. Every time, I am told to follow the route to raise a complaint, 24-48 hrs that mostly takes to 5-8 days to be attended, and then within a few more days am into this cycle as the connection is down again!

You can look through my history of Complaints registered, which by the way will be lesser than the number of times connection was down, because I was tired of raising complaints!

For now, am going to refer to my latest complaints and the SAD STATUS of your action taken... showing how you value your customer.

Following the cyclone, my landline was down and so was the broadband. Initially, couldnt get through for complaints and then finally around 19th Dec I raised a complaint (Comp #:[protected]. Was told 48 hrs max but I didn't hear from anyone till 23rd December. I was leaving my premises for a holiday on that date and that's when your engineer chooses to drop by. I told him that can't be at home and therefore requested him to return first wk of Jan.

Today is 19th Jan, and am yet to hear from anyone! And I so very well knew they have royally closed my complaint with no acceptance from my end / attending the issue. How could you treat a customer like that?

Can I do so for my monthly payments? Will you not block my access? I just experienced this with my dongle -- I had consumed my 10 GB and promptly my speed reduced giving me a page to pay for more bandwidth. If you have the authority to control my usage, you BETTER have the Credibility and Responsibility to give me my regular connection and the full strength promised.

Whoever declared you as an OPEN network? Seriously what do I do with such an openness which is only used for branding and capturing customers!

I wonder if you really have any RESPECT or VALUE for your customers... end of the day what MATTERS to you guys is the BILL VALUE and MONEY that we bring in and NOTHING ELSE.

Sripriya
[protected]

~~~~~~~
Rgds
Sri

Hi,

I am using airtel connection from 7 to 8 years and things changed now. I have recharged my mobile for internet balance. Money is getting deducted from bank account but i am not getting my internet balance. I tried this 3 times and lost almost 800 rs. This is really frustrating and no proper customer care person number whom i can talk about it. I want my money back now and want to close connection. AIRTEL IS THE WORST CONNECTION I EVER HAVE.

Regards,
Indranil

My name is bharadwaja reddy pittu my airtel number [protected]. I am facing sms problem from the past month..first they De-Activated my account without giving any intimation after one month i reactivated my mobile number and i can't able to receive or send any messages..every time i call they are saying two more days but not resolving my problem. it's been more than two weeks they still not solving my problem..they said they will call back but they didn't and i can't even port my number i need message service to receive port number.

Initial Complaint Raised : 24th Dec 2016
Issue : Extreme Low Speed 2.4 Mbps for 4G Hot Spot
Escalation : Nodal officer, Mail Sent 5 times
Current status : After 3 weeks, Yesterday 2.4 Mbps speed increased to 12 Mbps, but it should be more than 21 Mbps minimum. Airtel Advertises that they are Fastest 4G provider.
Location : Chennai, Kodambakkam, 600024 (Main Area)
Last Communication : Airtel asked 2 days to resolve and Fix issue. But almost now 3 weeks. No Hope. Need to Raise the Issue to Ensure I dont get repeat problem.

Dongle no : [protected]

I am abin savad who had registered a broadband connection with the fixed line number [protected]. Last time i called in december 1 2016 after numerous arguments i told u guys to cut the connection after i paid ALL THE DUES. I have paid all kinds of dues and amounts. Yet...NOW WHY AM I STILL HAVING A BILL OF 1700 IN MY ACC. I dont understand why those people continue to scam ppl like me on the pretext of a terminated connection. I am very angry about all this and wont b paying anything more heceforth. I am willing to take this issue to court cuz i cant live being kept on scammed by the most irresponsible company called airtel.

The cancellation reference number is 76402586.

Hi I Am Vinay, I had an issue with airtel wallet cash back offer transaction I'd[protected] rs 457.52 I booked ticket in BMS through airtel wallet and their was an offer from airtel of 25 % cashbach on the amount booked on 1st Jan 2017 and airtel was supposed to pay it back with in 2 days of my booking date. But it almost 9 days still I have not received the cash back amount and also I raised the complaint on Jan 3 complaint no 193016
But still now I dint get any response from airtel .please resolve this issue asap

Dear sir, i m using sirf postpaid no [protected](up west) they are unable to resolve my outgoing sms service in 20 days. On few of port /upc no they're refusing on mail now how a person can send Port sms once u don't have outgoing sms facility?
Even after reporting to everyone I m helpless, please help me in getting UPC number ASAP.

Thanks,
Arun

Dear Team,

I have received the bill of Rs 1125 on the above no. The relationship number of is [protected].

After analysis i found that the bill is high due to the extra internet usage of 160 MB, charging approx Rs 500.

During the conversion of this number to this scheme, i have been told that no need to worry. Once you quota of internet got finished, it will automatically shifts to 2G which is free.

I need proper justification and reversal of the amount otherwise i have to no other option other than port all my numbers to other service provider.

Same issues i have faced on my other no. [protected] and multiple issue in getting internet facility on [protected] (Sister no). And facing multiple issue in last year. Regarding non recipt of SMSs, Internet connectivity, billings and I have been calling for the same. But no proper response from your side.

But now i felt airtel is continuously degrading its services and making customer unhappy.

Regards,

Amit Kr Singh

Ph no. [protected]

I received a call from Airtel agent from number[protected] and was told about plan of 499. I opted for plan paid rs 100 for sim card on 1st of Jan 2017.

Now when today 09/01/2017 I visited Airtel store, they said even the order number is not generated so porting cannot happen.

I contacted the agent then and she then told me that was activation charge and cannot be reversed.
When I contacted Airtel store again they said, porting is approx free of cost and I have been charged wrongly.

This was not told me at the time of opting for port activation charge and all.
I know the amount is small but this fraud should be stopped and possibly if I can get my money.

Please take actions.
Attaching the payment proof