Airtel Complaints & Reviews

AR : Airtel Store Representative
Before one week i suddenly received a message stating "Document i have submitted while taking airtel mobile connection is not valid hence your service will be discontinued. To continue your service submit valid document in nearest airtel center". For your information i am using airtel prepaid connection since 3 years and you found the driving licence that i have submitted was invalid.

I contacted Airtel center in my town he said You need to submit it to Ahmedabad it won't be done from my town Kapadwanj (State-Gujarat, PIN-387620). All this things happened on Thursday(5-Jan). Next day (6-Jan) i had to catch travels to Bangalore. Hence i changed the plan and left early from home to submit document at ARC in Ahmedabad. I went to Airtel Relationship Center, Paladi, Ahmedabad. Airtel representative told me "Sir this can't be done here, you have to visit Airtel Ceenter, Ambawadi, Ahmedabad", i went to Ambawadi airtel center and submitted same driving licence (keep in mind i had to catch travels to Bangalore).

I didn't get any call from Airtel center regarding status of my connection hence i called them on 9-Jan. AR told me "We have submitted your request wait for 2 days to get your connection started" I called them on 11-Jan, AR replied "Sir you need to insert new sim card as there is no record of [protected] in Airtel's database and your card will get activated after 48 hrs" . I was in bangalore, so i told my friend to collect card from Airtel center. Then he inserted the card in ordinary mobile to verify. Still he is calling AR to get it resolved.
i am not getting suddenly what happened with my original ID proof that you found it invalid.
Please resolve this issue ASAP otherwise i have to think about some other forums and to escalate with next manager.
Mob. no : [protected]

I have a family data share plan. I've recharged the parent number with ₹267 4GB data plan and I wasn't able to use internet in the member numbers. On enquiring, I was told ₹267 was only for that particular number and data couldn't be shared. But no such intimation was given during recharge. Hence I asked to change my plan to the regular ₹265 for 1GB data, which was rejected.also refund was rejected.
Complaint reference as follows
Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CBNRD[protected] registered on 13-jan-2017 14:08

Hi,

This mail is to notify airtel to revoke our broadband connection.

This mail is also to to make you aware that worst customer service for past 10 days almost. We have been calling repeatedly, sending mails for the complaint number : 77277622, but no proper action has been taken yet. No care about the customer relationship.

We call the customer care everyday, they give us some engineer's contact number. We call him, he says he fixed it already but it never works and then he says he will fix again and that he doesnt care about when the complaint was raised.

Enough of these games between airtel and us. Please revoke the connection because I dont see that a customer who has no past dues, all payments done is treated is being treated like this.

And FYI we used internet this month only for the first days. Please be more responsive the next time you receive a complaint from any customer.

I want a reply immediately with proper response on how to revoke the connection.

Regards
Deepak

Mr Parthesh Airtel Executive had come to our office with a plan which was interesting and we decided to port all our executives numbers in a common plan

Now 1 number that is mine is yet to be activated

Mr Parthesh Airtel Executive who has ported all the company's number to 1 plan is not responding to add my no. To the company's plan

Kindly resolve the issue as soon as possible

I requested for airtel broadband and made 3 month advance payment of 3147₹, but they failed to give connection due to technical issues and when I requested for refund they asked for few documents and it's been more than 2 months still they haven't refunded my money, now a days they are not even responding for my mails.
Never opt for advance payment option in Airtel.

I had made payment for 3 months broad band connection from Airtel for amount of rs 3297 on 22Dec 2016. But due to technical issue that connection was not successful so they asked for to submit request online for refund. I had made request online and submitted the cancelled cheque for refund. It's almost one month and Airtel is not able to refund my money.
If I had made payment in 5 mins then why they are not refunding my money.

Guys please do not make payment in advanced and pay only if your connection is successful otherwise go for a another service provider. They even do not provide 2 MBPS in my area and when I was paying the amount they said speed will be 16 MBPS.
Do think twice before choosing Airtel and making payment advanced.

Airtel fixedline number [protected].
Txn Id: [protected]

DEAR SIR.

we are not getting air tel signal properly in accounts department of Sowjanya Dental hospitals located at himayatnagar, hyd-29. . This hospital is having 5 five air tel connections and service is poor.Inside rooms also we are unable to receive signals.So, we have to go outside and attend the callls. This is much invenient to us. Please depute your service staff to rectify the mistake. The mistake is repeated in clinic one also.Staff strength of our hospital is nearly 60 with doctors doctors and supporting staff.
Thanking you
for sowjanya dental hospitals

Dear Sir

Request you to resolve: Online Recharge for mobile number [protected] for Rs.200/- failed. Please see reference of payment.

airtel3/ap/prepaid txn#[protected]
Paid on POSPAYUST[protected]
Amount Rs. 200/-

Regards
Darla N Rao
Contact No: [protected]

I raised a porting request with airtel to port my number from vodafone to airtel on 26th dec 2016 and provided the aitel executive with all the mandatory documents along with the fees of Rs.250 and in return he gave me the airtel sim. After this no further action was taken by airtel on the same even after I called them several times. On 9th of January 2017 on the date of expiration of my UPC code the airtel executive came for the address verification. On 13th Jan I receive the message from Vodafone that my request for porting has been cancelled because the UPC code got expired on 9th Jan. When I inquired about the same by calling on the airtel customer care number, Firstly I realized that the customer service is extremely poor as the executive had no idea how to deal with the situation and Secondly they told me re-submit all the documents again by visiting the nearby airtel store. Now Firstly, I would like to know that what made the airtel executive to wait so long for executing the verification process. Secondly, if the problem is in their internal process then why do I have to follow the whole process of documentation again. Don't these people have any simple resolution for this.
Customer care executive with whom I had a word was so dumb that she had no idea how to resolve the query. Kindly provide the solution for this as I have heard that airtel is very good in providing the service but as far as I have experienced its the worst.

I have recharge my airtel number [protected] with rs. 50 using my airtel app and rs. 50 was debited from my account and recharge is not done.

So, please give my money back or recharge my number. the transaction id is[protected].

Sir
I GOT AIRTEL MONEY IN MY MOBILE NO. [protected]
MY EMAIL are
[protected]@gmail.com
[protected]@gmail.com
[protected]@gmail.com

I do not know which email I have given

i got balance of Rs 1002 in my Airtel money
now i forgotten mpin
so i tried in application by typing forgot password. But it says authentication your self.
but i have forgotten what i have given first name & Last name while registration.
but i know my date of birth. I have [protected] Airtel mobile in my name
I got my airtel Landline[protected] also in my name.
How to resolve above thing.
First place let me know what I have given first name and last name while registration.
Then give me temporary mpin.

pl send temporary mpin number immediately to do my airtelmoney smoothly

Thank you

K L Balakrishna
mob [protected]
Mysore
Karnataka
Date 12.1.2017 12.30 noon

Airtel hm logo ka paisa katne ka km ki..Hm ne 297 ka eg krwaya tha..Uss me 4gb data aur Local+Std free tha.. jb mainenet open kiya to na net chla na call lga..phr call lga net chla he nhi.Aisa mere sth bhut bar ho chuka h..3g Net pack deta h.2g c bkr Chta h.Mera sikayt h ki m comoany wla c apna paisa wls lena chta hu.hm logo ko airtrl bhut preshan kiya h.ab hm log preshan krenge airtel ko.

Airtel has a Team of deaf, dumb & silly people who don't know how to attend the customers & resolve there problems, really a bunch of illiterate Service, C'Care & Technical Team.

I am facing harassment so written to close my postpaid connection immediately of my number [protected].

I have closed this number now after a lot of irritation & harassment.

Arun

Block my mobile number [protected]

I used Airtel GSM POSTPAID internet purpose under the tariff plan. I paid the bill according to the plan every month. But year it charges higher according to the plan. I asked about the bill but told extra usage bill. That month I was not used the internet properly due to network problem. So continuesly 2-3 months charging same extra. So I was not paid that. So they disconnected the services. Now after one year of duration I got the mail from airtel paid that due bill otherwise proceed legally. What can I do please guide me.

Sir, today 6.30 p.m i am closed my net connection in my mobile handset.at the same time i had received alert information balance amt of net pack.in the information contains Rs:147 EC for 4GB 3G/4G 28 days validity. Then i am put EC Rs:147 on today 6.51 p.m.but i have received only 350 mb for the EC 147.00 .so please take my complaint and kindly consider my balance net balance of 3746 MB problem Immediately resolve.
Yours truly,
P.SELVAM, [protected]

My airtel sim card is not registered on network from last 2 days im really frustated please take this problem into concern at solve my issue as soon as possible.

Sir,
i am having mobile bearing no [protected], to day my son was carried the mobile along with sim as mentioned above, while he was travelling in the bus he lost the mobile hand set, which was noticed after he got down the bus at paty centre sec bad so kindly deactivate the above said sim to avoid future misuse by unkown persons and also request u to trace out mobile set

I have unlimited usage of other internet facility in my home. today, I did not go outside and very much in my home. However, I got a message that I have used 7.62 MB mobile data and exceeded 47.87 MB.

It is astonished to see this message. I might have used

Hi,

From last 6 months I am repeatedly requesting to send the bill and Airtel is not providing bill and expect me to pay on time. I omly get message the bill amount and I don't get the bill. I don't know whether Airtel follows this as a standard process or they give bill to customers. I really will not know the details, but blindly believe Airtel may be billing correctly. Is there any way I can get the bill from Airtel ? My mobile number :[protected]