Claimed

Airtel Complaints & Reviews

2.1
Last updated Apr 22, 2024
Complaints 54497
Resolved
21957
Unresolved
32540
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4426
2035
+91 11 4266 6500
1938
1018
+91 11 4666 6100
1095
818
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 1418

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jeeha Geelane
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about my postpaid connection activation

Address:600002
Website:Consumercomplaints.in

Hi this is fathima here!
I've ported my Vodafone sim to airtel!
Airtel service asked me to wait for 7 working days and on the 7th day night my old sim went to out of service and I inserted the black airtel sim which was given to me but it was visible only for two hours then now my number is in position of out of service!
I seriously dono wen it wil get activated and no information regarding that.. I'm damn irritation...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gopala Krishna Rv
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Recharge and its activation

Address:Rangareddy, Andhra Pradesh, 500018
Website:www.airtel.in/digital-tv/dth-packages/long-duration-packs

I recharged my Airtel Dth with 2, 123/- of 1 year subscription.but after 7th month it's been expired.When i called customer service they started telling me higher authorities will be calling me within 4hrs but nobody called me so i called again and again i got same response but i strictly told them to resolve it right now then they transferred to superior and he said you have to call customer service after every recharge for activation or...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishant Bhoir
from Lonavla, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data plan recharge

Address:Thane, Maharashtra, 400612
Website:airtel.in

On 15 Dec 2016 I was searching for my best offer on our 121service. When I selected rs 97 data plan to view details it got activated immediately without my confirmation i.e. to activate plan user has to confirm activation of plan by pressing number 1. So in my case that plan got activated without proper procedure. In the context of above issue I spoke with your customer care executive Mr Liladhar on 198 call. I was trying to convey him that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Megha.arora
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong promise regarding offers

Hi,

I m a postpaid corporate customer since 5-6 months. I recently bought landline and broadband connection. While selling this broadband connection, I had been promised from Airtel that I would get some free data on my postpaid number as I have two connection from Airtel. There was some concept primary connection and secondary. But now when I bought the landline connection, no one is providing information regarding this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonal India
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment thru a legal notice.

Address:Gurgaon, Haryana, 110017
Website:airtel.co.in

This is regarding my old airtel account (Ref: [protected]),
This account which was originally cancelled back in december 2015, a payment of 5690 was made to airtel for the full and final, and we called to request a cancellation of the account.

However after about 3 months we started receiving calls form a collection agent that this account was active and over the last months has accumulated a balance of rs11, 428 (We...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bidyutpakhira
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid mobile number

Address:Bangalore, Karnataka
Website:www.airtel.in

My mobile number disconnected with out any prior notice. You know very well that how mobile is a very important tools like fund transfer, otp etc... Below the communication with call centre...

15.12.16. - your representative give me an email id a_sunil. [protected]@airtel.com to get the exact reasons of the discontinue of the service.

16.12.16. : i received a reply from a_sunil. [protected]@airtel.com mentioning...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
uthayrithu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTH service

Address:Chennai, Tamil Nadu, 600117
Website:www.airtel.in/forme/home/needhelp

My DTH service was not working for around a week(from 13th Dec 2016). I have raised a complaint. They informed the service will be restored in 24 hours. But it didnt happen. No one called me. The number provided by airtel as a point of contact is not picking the phone. Its continuously ringing and there is no response. I am not sure whom should i complaint now to resolve the issue. I only have the option to raise ticket and i did it already....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shankarpaul75
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent usage of my connection 4G LTE No

Address:New Delhi, Delhi, 110019
Website:airtel.com

I have taken a 4G LTE Airtel connection on 2-Nov-16 for 15 GB data per month by paying 6 months advance rental of Rs.7700.00. On 3-Nov-16, I received a message that 50% data i.e. 7.5 GB has been consumed. I switched off the modem considering the updates have consumed the data. The 4G LTE modem was started on 19-Nov-16 and stopped on 20-Nov-16. On 20-Nov-16 @ 20.28 hrs i received a message that 100% data has been consumedI switched off the...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
ganeshmvv
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My old number not issued

Address:600056
Website:[email protected]

Sir, i am using airtel number of [protected] for past 10 years.in this while brother took my number to dubai. There number was deactivated due to non usable for past 90 days. While buying sim card if sim card was in phone cancellation not possible. But now they are bringing lot of new rules without intimation. I want my number back. Pls take action....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sentil Kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Payment

Address:Mumbai City, Maharashtra, 400708
Website:Airtel

Dear Sir / Madam,

Government encouraging online payment even though many other easy way and facility concern we are using the online payments for TV, Mobile recharge also other payments... Particularly Airtel payments for TV & Mobile they are setting up certain package for payment once we choose and paid at the time of confirmation of payment received we get below msg fyi

Error

Oops!!
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Modest Jasdeep
from Dhariwal, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal to its own commitments of providing waiver

Website:Airtel.in

I'm a Airtel postpaid user. Around a year before, Airtel made invalid charges of Rs. 5500 approximately, out of which I got waiver of Rs. 2000. Upon investigation of my case, Mr. Manan, senior executive of airtel, committed to remit balanced waiver of 3496 in monthly bills. So I'm getting a monthly waiver from airtel since June 2016. But this month Airtel denied to give remaining waiver of 1905 and even said that there is no proof that Airtel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jebin Abraham Alancheril
from Badagara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want the details of incoming and outgoing call list

Sir, I got lot of wrong calls and missed calls to my Airtel number. Please send me the incoming and outgoing calls list of my number for the last year (2016 October to 2016 December) months.Please send me the calls list of my number to my mail id as early as possible.
My Airtel Prepaid account number is [protected]
My email id is:[protected]@gmail.com
Thanking you sir.
Yours sincerely
Jebin Abraham...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
my name is GYAN
from Dimapur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong advertisements of packages

Today on 17th Dec 2016 I got a SMS from AY-650001 As below:

Rs9=Loc mob(Airtel-10p+Anya-30p)+STD mob 30p/m, 56din
Rs147=4GB 3G/4G+Unlimited, 28din
Rs299=4GB 3G/4G+Unlimited Loc+STD mob call, 28din
Click Airtel.in/5/mamo

I recharged Rs 9 and thought it is for 56 days, as above message says. Then after what notification I got about this recharge from AD-AIRMTA is:

Recharge done...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepika_19
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AIRTEL LOST SIM. prepaid

Address:600015

Its been while since i lost my mobile with airtel sim card in college near vandalur. i bought sim card in saidapet, chennai. i need to get back sim card with same no. i dunno who is using my sim card. i keep calling to my no ([protected]) but the person never answerd my cal. please tell me the procedure to get back my sim card with the same number.mail me @[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rinkym
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about my refund.. As it was swiped twice n deduted twice for purchace of 1

Address:560048
Website:airtel

I bought an hotspot from airtel office of marthahalli dated 8/12/2016 worth 3680... They swiped my card once and all process was done but again they called back and asked me to visit their store as there was some other process to be done but bymistake he has swiped in other card machine and said me that they will be refunding the amount within 24 hours and swiped my card again so my amount was deducted twice and refud wasn't done i gave a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sagarchatterjee
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection was not feasible, but still no refund done

Address:Bangalore, Karnataka, 560002

I applied for a new broadband connection with airtel towards the end of september 2016. A person from sjr telelinks came to my house and took rs 1200 in cash, saying that rs 200 is the charge towards the notary filing for rental agreement. He gave me a receipt of 1000. He informed that someone will come to my house for installation, but nobody came. I called the customer service and raised a complaint. They told me that there is no feasibility...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
awanishsingh47
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharged on wrong no

Sir/Ma'am,
By mistake, I have done a recharge of 156 on the wrong number. I send the mail for it but I am not getting any response from airtel. Even the person who got this recharge is ready to return. Please try to fix this problem. I am using the airtel services from 10 years. Do not break my trust on airtel. This amount is very valuable to me.

Amount: 156
Transaction ID:960845...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shaik ismail jabi
from Hyderabad, Telangana
Report
Copy

Wanted pf number

Address:Hyderabad, Andhra Pradesh

Sir please help to apply my pf my orcle id ;38838. I worked bharthi airtel limited (South) hyderabad please send my pf number so please pls mail to my mail id ismailjabiyulla. [protected]@gmail.com ismail jabiyulla orachle id 38838 my mobile number [protected] pls do needful my joing date 1/7/2007-my releavive date 8/7/2015 pls provide my pf number so many times am asking in hyd office there is no response pls needful money my dad health is in problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pradeep Ganachari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection is not working

Address:560017

Its been one week my new airtel broadband internet connection is not working.
I had called up 121 and registered complaint with number: 76319124 on very first day itself. I was assured issue would be resolved in next 24hrs. Forget 24 hrs, its been 7 days internet connection is not restored.

In between, i had even sent mail to [protected]@in. Airtel.com

Seriously, worst customer service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Visalakshi Jayaraman
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge failure

Address:641020
Website:my airtel app

I recharged for 350/- on dec 1st 2016. But the amount was not added to my pnone balance. So i lodged a complaint after 4-5 days and airtel executive said the amt wil be credited backto my account in 10days from the date of rechage so i checked my account on dec 10 but the amt was not credited. So called airtel cc again and they said on dec 15 exactly at 11 my amt will be credited back to my account. And on dec 14 i got a cal from airtel saying...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy