Airtel Complaints & Reviews

I been using airtel prepaid sim [protected] for past 3 yrs. The sim was lost by mistake and got back after 45 days approximately, when i inserted my sim it says the num is currently out of service. What do i do plz respond me immediately how to reactivate my sim. The num is been using for alll bank accounts and transactions, i kindly request you to take some initiative for solving my problem

Dear sir /mam

I will take your company no is [protected] on[protected]. This number services will start on[protected]. Your company person will visit on my address that I am giving you regarding verification.
But no body come on regarding verification at my address. My number services will stop by your company then I am visit your office and told him after visiting your office they will be starting my services that person request again re- verification. But[protected] no body come for verification. You have stop again my number services.

So plz tell me what is my fault I will provide my all documents that you have required if your verification person not visit that is not my fault so plz request to you plz start my number services. As soon as possible otherwise I will go to conjumer cort .

Thanks and regards
Parveen kumar

Worst service im getting from airtel before that what im getting from the same service airtel, for browsing they are irritating with their portal(http://one.airtel.in/rcconf). they are charging for the internet fees still they are showcasing their company, i required internet without the stupid ads or irritating portals, im not a anti to airtel, im using airtel service from past 10 years, but when i get this type we all hate . if this consumer complaint will not work i will go for direct process. thanks consumer complaints

I am vinit tyagi.I complent against bharti airtel limited i requested for refund of my 1000rs i have my airtel CAF NO- N4528048 A/C NO-[protected] airtel is repling me that we are processing u request and they are giving me only time it has approx 2 month so please take action and refund my money as soon as possible.

regard
vinit tyagi

Hi

I have an Airtel Landline, Mobile and Dongle connection. Despite having all three and being a old customer, am the most disappointed one at this point in time. For want of options, I am continuing with you!

Its been 2+ years since I moved to my current residence. From the time I moved, I have been facing frequent disconnection of Broadband and Landline. Every time, I am told to follow the route to raise a complaint, 24-48 hrs that mostly takes to 5-8 days to be attended, and then within a few more days am into this cycle as the connection is down again!

You can look through my history of Complaints registered, which by the way will be lesser than the number of times connection was down, because I was tired of raising complaints!

For now, am going to refer to my latest complaints and the SAD STATUS of your action taken... showing how you value your customer.

Following the cyclone, my landline was down and so was the broadband. Initially, couldnt get through for complaints and then finally around 19th Dec I raised a complaint (Comp #:[protected]. Was told 48 hrs max but I didn't hear from anyone till 23rd December. I was leaving my premises for a holiday on that date and that's when your engineer chooses to drop by. I told him that can't be at home and therefore requested him to return first wk of Jan.

Today is 19th Jan, and am yet to hear from anyone! And I so very well knew they have royally closed my complaint with no acceptance from my end / attending the issue. How could you treat a customer like that?

Can I do so for my monthly payments? Will you not block my access? I just experienced this with my dongle -- I had consumed my 10 GB and promptly my speed reduced giving me a page to pay for more bandwidth. If you have the authority to control my usage, you BETTER have the Credibility and Responsibility to give me my regular connection and the full strength promised.

Whoever declared you as an OPEN network? Seriously what do I do with such an openness which is only used for branding and capturing customers!

I wonder if you really have any RESPECT or VALUE for your customers... end of the day what MATTERS to you guys is the BILL VALUE and MONEY that we bring in and NOTHING ELSE.

Sripriya
[protected]

~~~~~~~
Rgds
Sri

Hi,

I am using airtel connection from 7 to 8 years and things changed now. I have recharged my mobile for internet balance. Money is getting deducted from bank account but i am not getting my internet balance. I tried this 3 times and lost almost 800 rs. This is really frustrating and no proper customer care person number whom i can talk about it. I want my money back now and want to close connection. AIRTEL IS THE WORST CONNECTION I EVER HAVE.

Regards,
Indranil

My name is bharadwaja reddy pittu my airtel number [protected]. I am facing sms problem from the past month..first they De-Activated my account without giving any intimation after one month i reactivated my mobile number and i can't able to receive or send any messages..every time i call they are saying two more days but not resolving my problem. it's been more than two weeks they still not solving my problem..they said they will call back but they didn't and i can't even port my number i need message service to receive port number.

Initial Complaint Raised : 24th Dec 2016
Issue : Extreme Low Speed 2.4 Mbps for 4G Hot Spot
Escalation : Nodal officer, Mail Sent 5 times
Current status : After 3 weeks, Yesterday 2.4 Mbps speed increased to 12 Mbps, but it should be more than 21 Mbps minimum. Airtel Advertises that they are Fastest 4G provider.
Location : Chennai, Kodambakkam, 600024 (Main Area)
Last Communication : Airtel asked 2 days to resolve and Fix issue. But almost now 3 weeks. No Hope. Need to Raise the Issue to Ensure I dont get repeat problem.

Dongle no : [protected]

I am abin savad who had registered a broadband connection with the fixed line number [protected]. Last time i called in december 1 2016 after numerous arguments i told u guys to cut the connection after i paid ALL THE DUES. I have paid all kinds of dues and amounts. Yet...NOW WHY AM I STILL HAVING A BILL OF 1700 IN MY ACC. I dont understand why those people continue to scam ppl like me on the pretext of a terminated connection. I am very angry about all this and wont b paying anything more heceforth. I am willing to take this issue to court cuz i cant live being kept on scammed by the most irresponsible company called airtel.

The cancellation reference number is 76402586.

Hi I Am Vinay, I had an issue with airtel wallet cash back offer transaction I'd[protected] rs 457.52 I booked ticket in BMS through airtel wallet and their was an offer from airtel of 25 % cashbach on the amount booked on 1st Jan 2017 and airtel was supposed to pay it back with in 2 days of my booking date. But it almost 9 days still I have not received the cash back amount and also I raised the complaint on Jan 3 complaint no 193016
But still now I dint get any response from airtel .please resolve this issue asap

Dear sir, i m using sirf postpaid no [protected](up west) they are unable to resolve my outgoing sms service in 20 days. On few of port /upc no they're refusing on mail now how a person can send Port sms once u don't have outgoing sms facility?
Even after reporting to everyone I m helpless, please help me in getting UPC number ASAP.

Thanks,
Arun

Dear Team,

I have received the bill of Rs 1125 on the above no. The relationship number of is [protected].

After analysis i found that the bill is high due to the extra internet usage of 160 MB, charging approx Rs 500.

During the conversion of this number to this scheme, i have been told that no need to worry. Once you quota of internet got finished, it will automatically shifts to 2G which is free.

I need proper justification and reversal of the amount otherwise i have to no other option other than port all my numbers to other service provider.

Same issues i have faced on my other no. [protected] and multiple issue in getting internet facility on [protected] (Sister no). And facing multiple issue in last year. Regarding non recipt of SMSs, Internet connectivity, billings and I have been calling for the same. But no proper response from your side.

But now i felt airtel is continuously degrading its services and making customer unhappy.

Regards,

Amit Kr Singh

Ph no. [protected]

I received a call from Airtel agent from number[protected] and was told about plan of 499. I opted for plan paid rs 100 for sim card on 1st of Jan 2017.

Now when today 09/01/2017 I visited Airtel store, they said even the order number is not generated so porting cannot happen.

I contacted the agent then and she then told me that was activation charge and cannot be reversed.
When I contacted Airtel store again they said, porting is approx free of cost and I have been charged wrongly.

This was not told me at the time of opting for port activation charge and all.
I know the amount is small but this fraud should be stopped and possibly if I can get my money.

Please take actions.
Attaching the payment proof

Am santhosh.. My mobile 148 rs booster pack message came with unlimited all local calls free after I verified to discuss with airtel customer care after rechargeable but pack not activated so I cal airtel customer care and higher office no response to talk with me..and cheatable so I need help and do complaint my mobile no is [protected]..please take immediate action

Hi, I am using [protected] as post paid number, but because of some issue I want to convert this number in prepaid and wanted to be a customer of Airtel.
For that I had visited Airtel store Patlipitra( Patna) and had cleared all dues amount and submitted all required documents for that.
Store manager have already issued prrpaid sim card to me, but till date my postpaid number has not closed.
Some times its a question of Company intention who does not want to convert post paid to prepaid.
Now if it will not redolve then I will lodge a legal complain in consumer forum against Airtel.

While laying the cable for broadbad, Airtel guys damaged the cabling at home.

There was existing cable which was taking internet from the main point to another room. This line has been permanently damaged and the technicians told me that this cannot be repaired by them unless the walls are broken.

Now no cable can reach my room and this cannot be repaired without breaking the walls.

Worst experience with Airtel. I am asking others in my building to not subscribe to airtel.

The broadband request number is TBLR: 7287152

Nitin
[protected]

Hi,

This is regarding the new connection applied for.
The DTH consumer number is [protected].
Due to some reason connection could not be established at my home.

So, I requested Airtel Digital TV to please cancel the connection and refund the amount paid by net banking to my concerned account.
Please note that the DTH is not installed/activated.

The details are included:

Regards,

Name: Narendra kumar MS
Addres: NO.6/19, SEMATHAMMAN COLONY, 2nd STREET, PERAMBUR, CHENNAI- 600012
The DTH consumer number is [protected].
The transaction Id is 723640

Dear Sir/Madam,
I received an Offer from Airtel Prepaid, Recharge 147Rs get an 6GB 4G/3G data free for 28days. I had recharged 147rs, but i got only 350MB data So i called an Customer Support and asked the details, but they are not gave an proper information also they are not provide an data which they mentioned(6GB) also not refund my Money. Really i was totally upset because they always gave an false Commitment to cheat the Customers also they refusing and not gave an proper responsed to u. My Airtel number is [protected]. I had attached Image, Kindly do me a favour to clear this Issue ASAP.

I have been using my sim for past 6years. But I didn't use it for past 3months.it has been deactivated ..in mean time another person got the number and using it.i asked him can you give this number to me.he said okay sir with big heart.But when I came to Airtel office in Salem they telling me "Sir you to his native place nd get the sim and give your proof nd his proof too". Distance my native to his place s 500km..is it possible ??I m ashame tat Airtel Dont hv any digital method or telephone acknowledge.Do you think, Airtel developed this much without customer..I asked what ll d same scenario in Vodafone office..They said "No problem, we ll just hv telephone acknowledge alone nd ll get your sim soon ".I never expected such poor customer satisfaction from Airtel side

Hi, I booked a new broadband connection on 4th Jan (CAF Number: TBLR7255965).
Airtel executive told that installation team will come on Friday 6th Jan or Saturday 7th Jan, but no one came and not even contacted me. The worse thing is I am not getting response from their service team. I am calling executive since Friday, either his phone is switched off or he is not responding. I try to call office service number ([protected]), call...