Airtel Complaints & Reviews

We have Airtel numbers and we have are having network problems for the last 6 days. We are not able to make or receive calls. We are not able to send or receive sms too.

We have at least 6 other numbers at this same location which are having the same issue. We are frustrated and have made several complaints regarding the same.

Complaint number dated 2nd February[protected]
Complaint number dated 3rd February 2017 - F[protected]
Complaint number dated 6th February[protected]

Dear Sir,

Ref: My Land Line No. [protected]

I bring to your kind attention that From 01/01/2017 I am getting Premium Call Charges in my bill. For Rs. 23.00'. I was explained that all outgoing call will be free . But Airtel has charge for no. Called as premium no. So pl deduct my overcharged amount to my acount

I am using this phone connection in my shop.

महोदय मेरे द्वारा दिनांक[protected] को airtel digital tv id no [protected] को रिचार्ज रु 2800-00 से करवाया गया था जिसमे monthly charges Rs. 276-00 एक वर्ष के लिए फिक्स था किन्तु मुझे airtel customer care से सूचना दी जा रही है की आपका पैक 03 फरवरी 2017 को समाप्त हो रहा है आप recharge करवाए आपका कनेक्शन update कर दिया गया है जबकि मेरे द्वारा ऐसी कोई request नहीं की गई एवं न ही मेरे द्वारा कोई खास प्लान या चैनल की मांग की गई है फिर भी मुझे अँधेरे में रखकर मेरे द्वारा एक वर्ष के लिए किये गए recharge को 6 महीने में ही खत्म करवाए दे रहे है
अतः अनुरोध किया जाता है की मेरे तत्काल airtel digital tv id no [protected] को एक वर्ष तक करवाए गए recharge अनुसार सेवाए प्रदाय करवाने का कष्ट करे.
सधन्यवाद

My broadband connection 49585796 was disconnected, as it could not be shifted to my new residence. i have paid six months advance payment and hardly used for 2 months also. Inspite of following up for more than two months now, I have not received the refund. My broadband connection 49585796 was disconnected, as it could not be shifted to my new residence. i have paid six months advance payment and hardly used for 2 months also. Inspite of following up for more than two months now, I have not received the refund.

Hi airtel team,

I have paid rs 1000 for getting of new broadband connection.. After one week, i got message your area is not feasable for broadband connection. I have applied for refund of amount through onlinerefund airtel website.. Till now i did not get any reaponse from any one. This is the worst response i have nt seen till now. Earlier, i had opinion on aitel about their customer service. I am hoping that you will help to me on the refund.
Caf no Tnp876471
Refund ref no: AOR554912

First date of complaint via their Open netowek was last year in August.
Official email sent to the nodal officer regarding unresolved issue December 19th 2016.

Its been a painfull process to have airtel even consider the issue that i am facing at my location with regards to the network signal. I used to receive great signal up untill last august (2016) . However since then, the reception has gone bad to worse. Cant get no incoming phone calls not can i make any calls . Even if the calls come through if at all, the person on the other side cannot hear me at all.
I have been called their open network not less than 4 times, after which i had to write to the nodal officer. After that email, there was only one person who came to the location just to survey. After that there has been no action from Airtels side at all whatsoever. THey just keep extending by saying they are putting up a tower in the area (really i should wait for them to do that??) and several other such replies. I have not received any concrete replies on when they will resolve this issue. Asked them to install boosters at the location instead of me waiting for them to install their towers. Yet no reply or action on the same. Every time i placed a call i would receive an sms about two days later informing that the problem was solved...REALLY without anyone visiting or knowing what the issue is, the problem was solved.

I sent my last email again as a reminder on FEB 3, 2017 (1 and a half month since my first email) and yet no reply from them . Dont seem they care about normal users . Infact we have more than 5 numbers of airtel cellular and 6 numbers of airtel landlines in that location and they do not care.
It is surprising, since when they did call me in December, they were themselves unable to hear me due to the issues of the network.

Its really ridiculous to know that a company of AIRTEL's stature would handle such situations with such laxity and utter carelessness. I am really surprised to see that the NOdal officers do not bother to resolve such issues affecting their client base.

Hi sir,

My Family is getting many calls from this number ([protected]), one boy calls and he is using very bad language. My family ignored him many times but he is still disturbing them. Can you please tell me who is this guy and from where is he calling?

Please help me and tell me the details that guy then I can fire a police FIR against him. Please help me sir...

Dear sir, give me last 2 months call details of my no [protected] in my mail [protected]@gmail.com
.

My mobile number [protected]
At this number there are not getting sms and this mobile number not show offers and etc.

I had recharged for full talk time and 4gb recharge on 23 Jan. However Airtel has deducted my money from main account and they are claiming that there was only 1gb benefit so other usage they have deducted from main balance. Cheap and fake Airtel when they are not able to give what they are advertising then why the hell they advertise. Looting our money. Airtel may be the first service provider of India but they are looting money of innocent people.

CAF - TNPC[protected]Dec'16)
Account Number - [protected]
Amount of Rs.3762/- paid online towards New Airtel broadband connection after multiple check of connection feasibility, but still now connection is neither established nor Airtel is interested in refunding my amount. Escalated with all 3 levels (Customer care, Nodal & Appellate) and no use.
Compliant ticket[protected]Level 1)
All other communications are through email for L2 & L3 escalation.

I am a aitel user for the past 1 and a half years. i am facing the problem with the service for the past so many months. i am fed up of making calls to them.
1. The customer service people do not speak english even if we select the language ENGLISH.
2. They cut the complaint calls without any notice while i am on call.
3.They once withdrew my money off my account which was refunded after making several calls .
4. None of the promises made are followed.
5.Having internet connectivity problem for longer. made complaint over airtel website. They promised to call me and its been 2 months and still i have not received the call.
6. Today (5.2.2017) the signal where not stable and kept getting cut when i was in most need of it.

Hello,

I got a fraud call on 04/02/2017. The person said she is calling from HDFC PayBack Points department and wants to give a cashback against the points accumulated in my HDFC Card.

She then asked me for my ICICI Bank debit card details which I shared with her thinking that they need the details in order to transfer the cashback to my debit account.

I mistakenly even shared my OTP which she claimed that the OTP was generated from her system and not the bank.

I later realized that the amount got debited from my account after I got the confirmation SMS from ICICI.

This was a fraud and unauthorized transaction done through phishing.

I have already blocked my ICICI debit card.

Please help me in declining this transaction and reverting it back to my account.

Below are the details:

Name: Naresh Padiyar
Contact No: [protected]
Transaction Remarks: 04/02/2017 VIN/AIRTELMONEY/[protected]/0 4, 770.00

I
am aalamgir sekh my mobile number is [protected] it is stolen so i am gating the same number the number is last recharge rupees 40 the sim is stolen from ajmer rajasthan on augast 2016 however i so need my old number iam glad all airtel officers of india this number is very lucky so i request all airtel officers please my old sim is reactive my own name thank you

Fraud commitment..Not given that plan which they told..All promise are wrong and even there customer service person have not sense how they talk to customer

Piease my wallet acount to restart

I paid Rs.1000 to airtel broadband provider in my neighborhood for a new connection but it was never fulfilled because of infeasibility. I have been running to get my refund since then. I finally generated an online refund request will all required details on 4th Dec' 2016. The registered ticket no is AOR2b6cc2. I am still waiting for my refund. I will take this matter to police and finally court if this refund is not processed by this month.

Thanks
Ashok Lal Karn

Sir,
today i lost my mobile in journey and request to bloc my prepaid sim airtel no.[protected] and i will get duplicate sim in a week days time. Now request to block my sim immediately

My airtel mobile number is [protected]. I have lost my mobile today during bus journey. Kindly block my airtel mobile number from misusing.

Today i.e. 03 /02/2017, I got a blank call from [protected] on my corporate Airtel mobile no.[protected] at 3:02 PM.

When i searched on internet/google that +9230 code belongs to Pakistan.

Please look in to the matter & resolve this issue.

If need any assistance from my side you can call me on [protected] or at amrut.[protected]@gmail.com

Thanks & Regards,

A.P.Hota