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Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
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P
Purnima Chandel
from Delhi, Delhi
Jan 13, 2017
Resolved
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Resolved

Address: New Delhi, Delhi, 110075
Website: Airtel

I raised a porting request with airtel to port my number from vodafone to airtel on 26th dec 2016 and provided the aitel executive with all the mandatory documents along with the fees of Rs.250 and in return he gave me the airtel sim. After this no further action was taken by airtel on the same even after I called them several times. On 9th of January 2017 on the date of expiration of my UPC code the airtel executive came for the address verification. On 13th Jan I receive the message from Vodafone that my request for porting has been cancelled because the UPC code got expired on 9th Jan. When I inquired about the same by calling on the airtel customer care number, Firstly I realized that the customer service is extremely poor as the executive had no idea how to deal with the situation and Secondly they told me re-submit all the documents again by visiting the nearby airtel store. Now Firstly, I would like to know that what made the airtel executive to wait so long for executing the verification process. Secondly, if the problem is in their internal process then why do I have to follow the whole process of documentation again. Don't these people have any simple resolution for this.
Customer care executive with whom I had a word was so dumb that she had no idea how to resolve the query. Kindly provide the solution for this as I have heard that airtel is very good in providing the service but as far as I have experienced its the worst.
Feb 24, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 13 January 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Feb 24, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 13 January 2017.

We tried calling you multiple times to get additional details to enable us to address your concern.

However, there was no response.

We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    U
    Uttam Nadiyapara
    from Rajkot, Gujarat
    Jan 13, 2017
    Resolved
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    Resolved

    Address: Rajkot, Gujarat, 360002

    I have recharge my airtel number [protected] with rs. 50 using my airtel app and rs. 50 was debited from my account and recharge is not done.

    So, please give my money back or recharge my number. the transaction id is[protected].
    Feb 14, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jan 14, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 13 January 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      K
      kanagal
      from Bengaluru, Karnataka
      Jan 13, 2017
      Resolved
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      Resolved

      Address: 570011
      Website: [email protected]

      Sir
      I GOT AIRTEL MONEY IN MY MOBILE NO. [protected]
      MY EMAIL are
      [protected]@gmail.com
      [protected]@gmail.com
      [protected]@gmail.com

      I do not know which email I have given

      i got balance of Rs 1002 in my Airtel money
      now i forgotten mpin
      so i tried in application by typing forgot password. But it says authentication your self.
      but i have forgotten what i have given first name & Last name while registration.
      but i know my date of birth. I have [protected] Airtel mobile in my name
      I got my airtel Landline[protected] also in my name.
      How to resolve above thing.
      First place let me know what I have given first name and last name while registration.
      Then give me temporary mpin.

      pl send temporary mpin number immediately to do my airtelmoney smoothly

      Thank you

      K L Balakrishna
      mob [protected]
      Mysore
      Karnataka
      Date 12.1.2017 12.30 noon
      Mar 13, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jan 13, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 13 January 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards
      Akanksha Singh
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      [protected]@in.airtel.com

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Feb 09, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

      Should you require further information, please feel free to write to us at [protected]@airtelbank.com

      Regards,
      Akanksha Singh
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        D
        Dr-Taj Hassan
        from Asarganj, Bihar
        Jan 13, 2017
        Resolved
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        Resolved

        Address: Samastipur, Bihar, 848210

        Airtel hm logo ka paisa katne ka km ki..Hm ne 297 ka eg krwaya tha..Uss me 4gb data aur Local+Std free tha.. jb mainenet open kiya to na net chla na call lga..phr call lga net chla he nhi.Aisa mere sth bhut bar ho chuka h..3g Net pack deta h.2g c bkr Chta h.Mera sikayt h ki m comoany wla c apna paisa wls lena chta hu.hm logo ko airtrl bhut preshan kiya h.ab hm log preshan krenge airtel ko.
        Feb 14, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jan 14, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 13 January 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        [protected]
        [protected] airtel number is not working properly coz this number has cross the validity period of FRC .but I want this number for my business purposes and here in (Assam, dist-golaghat, city-bokakhat, pin-785612 )airtel store .they cannot give me the solution in this can .so I want help for this obs
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          A
          arun.mnr
          from Dehra Dun, Uttarakhand
          Jan 13, 2017
          Resolved
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          Resolved

          Address: Ghaziabad, Uttar Pradesh, 201204

          Airtel has a Team of deaf, dumb & silly people who don't know how to attend the customers & resolve there problems, really a bunch of illiterate Service, C'Care & Technical Team.

          I am facing harassment so written to close my postpaid connection immediately of my number [protected].

          I have closed this number now after a lot of irritation & harassment.

          Arun
          Feb 18, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jan 13, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 13 January 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards
          Akanksha Singh
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          [protected]@in.airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Jan 14, 2017
          Updated by arun.mnr
          Sorry mam it's of no use as C'care has taken down my request to disconnect my number but they couldn't give me UPC number& i have taken the issue now to Telecom Ministry.
          Thanks,
          Arun
          Verified Support
          Jan 16, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 13 January 2017.
          We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

          We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

          Look forward to hearing from you.

          Regards
          Akanksha Singh
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            R
            rahul977
            from Agra, Uttar Pradesh
            Jan 12, 2017
            Resolved
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            Resolved

            Address: 791111

            Block my mobile number [protected]
            Feb 16, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Jan 12, 2017
            Updated by rahul977
            Block my airtel number [protected]
            Verified Support
            Jan 13, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 12 January 2017.

            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

            We look forward to receive the required details.

            Regards,

            Akanksha Singh
            airtel presence (airtel Customer, service team)
            bharti airtel ltd
            [protected]@in.airtel.com

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jan 16, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 12 January 2017.

            We were waiting to receive your contact details to enable us to address your concern.

            Since we have not heard back from you, we trust your issue has been resolved.

            If you require further information / assistance, please write to us at [protected]@in.airtel.com

            Regards
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              V
              Vijiya Laxmi Yadav
              from Bengaluru, Karnataka
              Jan 12, 2017
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh, 500018

              I used Airtel GSM POSTPAID internet purpose under the tariff plan. I paid the bill according to the plan every month. But year it charges higher according to the plan. I asked about the bill but told extra usage bill. That month I was not used the internet properly due to network problem. So continuesly 2-3 months charging same extra. So I was not paid that. So they disconnected the services. Now after one year of duration I got the mail from airtel paid that due bill otherwise proceed legally. What can I do please guide me.
              Jan 21, 2017
              Complaint marked as Resolved 
              Not resolved still I have a issue. Customer executive called me regarding the issue but that time they have a server problem due to this every time they tell call you later. But issue still is there.
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jan 14, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 12 January 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Jan 21, 2017
              Updated by Vijiya Laxmi Yadav
              My issue is still not solved regarding the postpaid bill overcharges.
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                S
                SELVAM medicals
                from Baikunthpur, Chhattisgarh
                Jan 12, 2017
                Resolved
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                Resolved

                Address: 637408

                Sir, today 6.30 p.m i am closed my net connection in my mobile handset.at the same time i had received alert information balance amt of net pack.in the information contains Rs:147 EC for 4GB 3G/4G 28 days validity. Then i am put EC Rs:147 on today 6.51 p.m.but i have received only 350 mb for the EC 147.00 .so please take my complaint and kindly consider my balance net balance of 3746 MB problem Immediately resolve.
                Yours truly,
                P.SELVAM, [protected]
                Feb 15, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Jan 12, 2017
                Updated by SELVAM medicals
                Phone/Mobile Number: [protected]

                Sir, today 6.30 p.m i am closed my net connection in my mobile handset.at the same time i had received alert information balance amt of net pack.in the information contains Rs:147 EC for 4GB 3G/4G 28 days validity. Then i am put EC Rs:147 on today 6.51 p.m.but i have received only 350 mb for the EC 147.00 .so please take my complaint and kindly consider my balance net balance of 3746 MB problem Immediately resolve.
                Yours truly,
                P.SELVAM, [protected]
                Verified Support
                Jan 14, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 12 January 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  A
                  Ajinkya Mohod
                  from Delhi, Delhi
                  Jan 12, 2017
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                  Address: 410401

                  My airtel sim card is not registered on network from last 2 days im really frustated please take this problem into concern at solve my issue as soon as possible.
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                    T
                    talatam
                    from Vellore, Tamil Nadu
                    Jan 12, 2017
                    Resolved
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                    Resolved

                    Sir,
                    i am having mobile bearing no [protected], to day my son was carried the mobile along with sim as mentioned above, while he was travelling in the bus he lost the mobile hand set, which was noticed after he got down the bus at paty centre sec bad so kindly deactivate the above said sim to avoid future misuse by unkown persons and also request u to trace out mobile set
                    Feb 16, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 14, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 12 January 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      K
                      kotreshappaks
                      from Bengaluru, Karnataka
                      Jan 12, 2017
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                      Address: 560062

                      I have unlimited usage of other internet facility in my home. today, I did not go outside and very much in my home. However, I got a message that I have used 7.62 MB mobile data and exceeded 47.87 MB.

                      It is astonished to see this message. I might have used
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                        S
                        shegde3
                        from Bengaluru, Karnataka
                        Jan 12, 2017
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 560022
                        Website: Airtel.in

                        Hi,

                        From last 6 months I am repeatedly requesting to send the bill and Airtel is not providing bill and expect me to pay on time. I omly get message the bill amount and I don't get the bill. I don't know whether Airtel follows this as a standard process or they give bill to customers. I really will not know the details, but blindly believe Airtel may be billing correctly. Is there any way I can get the bill from Airtel ? My mobile number :[protected]
                        Feb 17, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 12, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 12 January 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards
                        Akanksha Singh
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Jan 16, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 12 January 2017.

                        We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                        Look forward to hearing from you.

                        Regards
                        Akanksha Singh
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Hello Sir,
                        From yesterday on wards the signal is not getting properly. This problem occurs in all air tel customers who near by my location. My Address is
                        Sivalayam, Mudiyakkodu, Cherunniyoor P.O, Varkala, PIN : 695142 and Landmark is Marthoma School near Ambilichantha.
                        with regards Sooraj
                        my airtel number is [protected]
                        Sir
                        I beg to say that I want a call detail for my airtel no. [protected] please provide me.
                        I m very thnkfuul for that.
                        Sir/madam i have activated my 29 rs data pack to my number [protected] i recieved confirmation message also but after using the internet my main balance was deducting. please help thank you. my mobile network is in manual only but they charged two time please help.
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                          K
                          KSs Ramanan
                          from Chennai, Tamil Nadu
                          Jan 12, 2017
                          Resolved
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                          Resolved

                          Address: 500093
                          Website: airtel mail

                          With reference to the above complaint regd at kaggadasapura -bangalore office on the following subject:

                          Problem : Bill plan at advance rental generated without customer knowledge or consent for Rs5500.00 instead of Rs999/-

                          the said complaint regd on 07.01.2017 as my oral complaint took place on 06.01.2017

                          the said problem has not be resolved since so many efforts I tried my side since 6 days over

                          worst service from Airtel at back office - making customer at hue & cry

                          Your front office every time promised to do so with it is approved for reversal but final bill has not been generated and to day is the last day for bill payment

                          we expect to resolve the issue today itsel[censored]nder top priority and confirm to me over phone

                          I have written the matter to all media, english daily newspapers.

                          K Sundaram Ramani
                          [protected]
                          Feb 14, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 14, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 12 January 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Akanksha Singh
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Dear sir/mam

                          Plz block my sim card and my sim card thif
                          Train and urjent block
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                            R
                            Rajpharm
                            from Mumbai, Maharashtra
                            Jan 12, 2017
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 600126

                            Hi sir,

                            I am facing all channels not coming suddenly issue since two months still its resolved after calling many times service engineers are worst they are providing wrong resolution like changing set top box and reciever .

                            Airtel dth is cheating custumers

                            We have to prvide them 150 rs even though problem is not from our end

                            My customer id is[protected]

                            If not resolved planning to shift to tvtv sky

                            Regards,
                            Dayalan
                            Jan 13, 2017
                            Complaint marked as Resolved 
                            Service engineer resolved
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 14, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 12 January 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                              E
                              Eswaran B V
                              from Chennai, Tamil Nadu
                              Jan 12, 2017
                              Resolved
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                              Resolved

                              Address: Madurai, Tamil Nadu, 625007
                              Website: -----

                              The connection was provided to me last month (Dec 2016) by one Mr Kumaran, Marketing Officer. He canvassed stating that upto March 2017, it is free and on charges will be levied.

                              However I was informed thro' SMS about 15 days followed by reminders that a Bill for Rs 1102 has been raised and it has to be paid on or before 12 01 2017. I tried to contact Mr Kumaran twice earlier but failed. Today I contacted him and simply and repeatedly told me to contact 121. I tried to contact 121 also but could not establish contact.

                              In any case, pl do not expect me to pay the Bill as it goes against ur promise (made by Mr Kumaran). Further, I requested him to come again regarding connection of some more devices ( he told me upto five devices can be connected). So far he has not turned up.
                              Pl help me regarding Bill as well as the other point without further delay.
                              Mar 6, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Jan 12, 2017
                              Updated by Eswaran B V
                              In my complaint message, in second line please read 'no' in the place of on
                              Verified Support
                              Feb 02, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 12 January 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Akanksha Singh
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                              Hi Team,

                              airtel executive bearing mobile number [protected]. is blackmailimg to pay excess amount on deactivated land line number by transferring to their own account, . I have a recorded conversation of that communication.,

                              Please look into it.

                              Thanks & Regards,
                              Pavan Yennampelli
                              91-[protected]
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                                G
                                govind kumar
                                from Delhi, Delhi
                                Jan 12, 2017
                                Resolved
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                                Resolved

                                Address: 122001

                                Hai sir, iam Govind kumar and my mobile number is [protected].I have registered my Airtel money account application but just few days before I wrongly entered the MPIN 3 times for which my account got blocked from last 15 days.kindly suggest me a solution to unblock my account as soon as possible

                                My email id is a_govind.[protected]@airtel.com please notify me as soon as possible thanking you sir.
                                Mar 14, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 12, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 12 January 2017.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards
                                Akanksha Singh
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Feb 09, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

                                Should you require further information, please feel free to write to us at [protected]@airtelbank.com

                                Regards,
                                Akanksha Singh
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                My balance is 60 rupees yesterday .but today it is fallen to 9rupees . I didn't call anyone and I didn't used my phone at all. May i know the reason for this issue. My phone number is [protected]
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                                  S
                                  Sajan Mallu
                                  Jan 12, 2017
                                  Resolved
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                                  Resolved

                                  Address: 560099
                                  Website: Airtel

                                  Dear Sir,

                                  My Airtel sim has got blocked now since I did not use it for about 5 months. Its a greaat request to re-activate my sim back and I hope its not recycled. If its's recycled how can I get back?Past 5 months I'm in US. What is the procedure for this?
                                  Yesterday my sister visited the Airtel relationship center but I heard that the Sim has got blocked and I have been using this number since 6 yrs I believe.
                                  I have a faith in you hope it ll get done soon

                                  My number is [protected].
                                  Mail id:- [protected]@yahoo.com
                                  Feb 15, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 14, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 12 January 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    G
                                    GOUTHAM SHARMA BHASKARA
                                    from Kolkata, West Bengal
                                    Jan 11, 2017
                                    Resolved
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                                    Resolved

                                    Address: Ghaziabad, Uttar Pradesh
                                    Website: Airtel

                                    Hi, I have raise a broad band request and paid the amount ₹1000 On 03/11/2016. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team but haven't got any proper response from any one. So I have contacted appellate team but then also i am unable to get my refund amount yet. It has been almost 2 months now and still i am not getting my refund amount. I am also requesting to all the other users who are thinking to buy airtel broadband or 4g service to not to buy any services from airtel and not to pay for new broadband connection as you will not get any refund amount after paying online. Regards,
                                    Goutham Sharma
                                    Feb 22, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 21, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 11 January 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      L
                                      Lipi Soni
                                      Jan 11, 2017
                                      Resolved
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                                      Resolved

                                      Address: 461775

                                      Hi,

                                      I have been using Airtel (Madhya Pradesh) number [protected] for the past 5 years. I have not done any outgoing calls for the past few days. My number was working till[protected] but after that I am not even receiving signal. Even though I am staying outside Madhya Pradesh for past 5months I am still using my number getting it recharged once in every now and then, as all my bank accounts are linked to this number. Please get this solved at the earliest.
                                      Feb 20, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 12, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 11 January 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards
                                      Akanksha Singh
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Jan 17, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 11 January 2017.

                                      We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                                      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
                                      Regards,
                                      Anil S.
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd
                                      [protected]@in.airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        G
                                        Grvsharma13
                                        from Srinagar, Uttarakhand
                                        Jan 11, 2017
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110059

                                        Hi,

                                        Please block my phone as it is lost on[protected] at approx 7:30 PM in uttam nagar delhi Number: [protected]
                                        IMEI [protected]

                                        Please block the number asap
                                        Feb 22, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 12, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 11 January 2017.

                                        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                        We look forward to receive the required details.

                                        Regards,

                                        Akanksha Singh
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd
                                        [protected]@in.airtel.com

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Jan 16, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 11 January 2017.

                                        We were waiting to receive your contact details to enable us to address your concern.

                                        Since we have not heard back from you, we trust your issue has been resolved.

                                        If you require further information / assistance, please write to us at [protected]@in.airtel.com

                                        Regards
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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