Airtel Complaints & Reviews

Dear Sir,

We are M/s Star Plastics, 168/1- Kolathupalayam, Gangapuram PO, Erode- 638102.

We are using Airtel network 104 numbers for our company use.

For above said group numbers, ( 23- October to 22 November ) Bill payment Rs. 35, 999.00 is paid by cheque on 15.12.2016 through draw box in Soorya Communication ( Airtel Dealer ), Erode.

Details:
Relationship Number : [protected]
Bill Dated : 25.11.2016
Bill Number : [protected]
Bill Amount : Rs. 35999.00
Cheque Dated : 15.12.2016.

The Cheque is not posted to our account till date, and December month bill also received with late payment fees, additional charges.

By your very worst management, we suffer more in every month. We are a leading manufacturer in Tamilnadu. How to follow your work? Why want to pay your unwanted charges?

Firstly, Your bills not get on proper date. we get the bill after many requesting, we makes the payment immediately. payments also you not follows usually.

Our final information is, If you not give the exact bill and not clear the bill issue with in tomorrow, we should get PORT number for best service network to our all communication.

Thanks and Regards,

M.Thamilselvan
[protected]
Manager
Star Plastics
Erode.

I tried to book a movie ticket from bookmyshow using airtel money but although my bank account was debited I did not receive any ticket. My airtel money transaction id is[protected]. my user id is [protected]. amount involved is Rs. 252/-. date of booking is December 23, 2016. SBI transaction id POS PRCH
POS[protected] AIRTELMONEY MUMBAI.
I have not received refund till date. Airtel has not responded to my queries.

My prepaid mob. No. Is [protected]. I had done a recharge of rs.149 for 4g data services on 1 jan 2017 and it guaranteed 6 gb data. I also recharged talk time of rs. 20. But 2 days have passed. No signal of airtel is there in my phone. I talked to customer care 2 times. But i didn't receive any message.
I want either the services should be given or refund initiated
Taruna bhatia
[protected]

Hi,

I have raised a new Fixed line broad band request and paid the amount online ₹500 on December 19 2016.

But later Airtel team stated the broad band service was not feasible in my area hence i requested them to refund my amount.

I am following this issue with customer care and then submitted complaint to nodal team but haven't got any proper response from any one.

So I have contacted appellate team but then also i am unable to get my refund amount yet.

It has been almost 3 weeks now and still i am not getting my refund amount.

My account number is [protected], my alternate contact number is [protected]

I have also submitted a cancelled cheque / CAF number - TBLR7288632 to airtel onlinerefund .com site

Please process my refund as soon as possible

Thanks and Regards,
Prabhu

Had to recharge my Mobile Phone through online web portal provided by airtel.
Had 2 unsuccessful transactions: Following are the Txn Id's
Txn ID 1 :[protected]
Txn ID 2 :[protected], in one of the txn, amount of Rs. 200 is been deducted from my bank account and recharge is not been carried out.

Both The transaction is been unsuccessful, (after giving my Debit Card Details.) Why is it Airtel requesting the Customer's banking credentials in its web portal? Usually the web portal has to redirect request to Third party site which manages the banking request. Why airtel involved in such a practice? And also its not the first time I had to face this issue.

I want to look into the legality of service providers requesting the bank credentials in their web portal.

Mobile No: [protected]

A recharge of 296 has been made for 2GB 3G/4G data on 4th january, 2017
I already had the mobile data i was supposed to recharge the same to another mobile number.
I request you to reverse the data recharge to talktime recharge of Rs 296 or refund the amount back into my paytm wallet.
I will be really grateful.
order no: [protected]

Dear service team,

Hi, this is Mr.Martujasab F Noorbhasha from Koppal dist. having airtel prepaid connection no. +91-[protected]. I lost my mobile, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Martujasab Noorbhasha-Karnataka State

Commit wrong while providing plans than charge wrong while billing, dont hear customer complaint. in competetive world where other operator providing free calls & data the are chaeting by charging extra, and false advertising of cheaper plans, misguiding customers, actually they charge you as they used to, just showing wrong advertisement to compete with others.
please contact [protected] to hear problem.

I did online recharging for the mobile number [protected] on 03.01.2017 at 8.56 P.M., for recharging Rs.31., The said amount of Rs. 31 was deducted from my account but the transaction failed. It is requested to refund the amount of Rs. 31/- and the airtel112/ker/prepaid txn# is[protected].

Similar thing was happend in my husbands number but no amount is refunded kindly take corrective measures at the earliest.

We have raised a complaint regarding the overbilling for the number [protected]. We are very sure that we have not used the data as mentioned in the bill.

We have not so far received any explanation by email or letter. We only received a call from a lady in the local office or collection center who only screamed on top of her voice and we were unable to have a discussion.

We would like to bring to your attention that the credit limit for the number [protected] is Rs. 14, 000 /- as clearly stated in the the same bill. How can you bill us over the credit limit? The calls from the mobile number [protected] should have been barred on crossing the limit. Now not only this number is barred also the alternate mobile number.

I applied for portability of my MTNL Dolphin mobile to Airtel and I paid Rs. 250 as A/C Payee Cheque in favour of Bharti Airtel with a promise that it will be adjusted in first bill. The fist bill has come but the amount has not been adjusted. As per GOI orders this service did not require payment of Rs. 250. Thus the demand to pay was unjust and against the orders. The cheque was debited from my account on 15.12.2016. I produced adequate evidence of this payment to the local office of the Airtel at sector-4, Dwarka, New Delhi. No action taken till date.

To
Airtel co. Ltd.,

Sub: - request to activate sim-card where all my dues were paid.

I have been using your service since last year upon fail to pay my postpaid dues during last months my connection got deactivated. I have been contacting to you gallery as well as your customer services but the executive doesn’t provide proper solution. Kindly help me out.

This card is my choice no. As i have already cleared all your dues, now i want to continue to use your service without any future interruption.

Please guide me the procedure to get my sim re-activate.

E-mail – [protected]@gmail.com / [protected]@gmail.com
My current cell no. - [protected]

Please do the needful!

Yours faithfully,
Satyajit singh

I have complaint to my commercial airtel number[protected] i did complaint many time of customer helpline number but not any suitable feedback for airtel customer care every time customer care reply in hard.so please check higher priority case this number installed in a commercial Outlet.

my card swap machine not working in airtel connection i have 4 airtel connection all 3 connection is working but this number is not work proper faxtone are not recieve.

U don't have give the proper solution I m go the govt. Support and the legal action against Airtel services.

Fax tone Number 6500306
Alternate contact number [protected]

I have stationery shop in yelahanka newtown bangalore. Your recharge agent in this area is not supporting for getting easy recharge. Since from 2 days am following it up for recharge to my demo sim he didn't coming. They never speak properly, they feel like owners of airtel. They never want busy. Am not able find authority to complaint against them please help.

Hello

I am using airtel dth since past 8-9 months, 23 days my airtel dth is not working, i have called several times to airtel people, every time they are saying working on same and sending engineer, but not yet sent, i dropped a mail too to them regarding same, and asked them to refund money which i had spent in installation so that i can go for other service provider, but these people neither responding nor refunding money back intentionally, to keep money with them called to service enggineer no, which they had shared but he is not picking call, pls help on same

Sr no — 57662370

Dth acc no-[protected]

There is no mobile network coverage in our area for airtel. Address is, manimangalam road, varadharajapuram, west tambaram, chennai - 600048. There is no proper response from customer care people also. No one is taking actions. Mobile network is working only if we go to the terrace of the apartment. It is not working inside the home. There are around 78 houses in our apartment and almost all are facing the same issue.

Sir my airtel plan which was told to me by it airtel store in ankleshwar was 550 1. Ulimited calls 2.100 sms per day3.4gb 4g data. But the planned which i got is totally different it's like i received only 3gb 4g data. So u people are fooling the customers. So please let me know how can u help me. And if the plan remains the same the plz immediately stop your stupid plan and no more i want to continue with airtel and will not suggest anyone for airtel from now onwards

I am Manohar Meena from Bikaner Rajasthan. On 2january 2017 I added rs 89 in my airtel money wallet.
Money was deducted from my bank account of oriental bank of commerce. My transaction Id is [protected]
But money was not credited to my airtel money wallet.
I tried calling customer care executive of airtel but his response was not satisfactory.
My Airtel number - [protected]
Email id [protected]@gmail.com
My bank oriental bank of commerce and account number [protected]
Please look into the matter at the earliest and get my money refunded back to my bank account.
Thanks.

On 23rd december, i purchased a new sim with same old number ([protected]) as i had some issue with older sim card. However, i am unable to access 4g services since then. Although 3g and 2.5g services are working fine. I have complained the same with the customer care three times since then, but nothing has improved. Every time i contact them, they say that issue will be resolved in 3 days but nothin happens and i have to call again to them and again same thing happens. This is very irritating and frustrating that airtel technical team is completely incapable to solve this ludicrous issue in past 10 days. If any responsible person from airtel group is reading this, please take appropriate action on this. I am highly dissatisfied with the airtel services. I am using it since last 4 years but now it seems time has come to switch to some other network operators.

Regards,
Abhishek choubey
[protected]

Need home address and phone number details of [protected] name nariuddin deals in inverter battery. As the person took our inverter battery for repairing which is under warrantee after 2 weeks he is not responding our phone call. If respond then he always telling a lie about delivery of battery.

Request u to help us.
Thanks & regards
Sadhan chanda