Airtel Complaints & Reviews

I load money to airtel money wallet, mPIn was not asked while loading Money. After that i try to pay my bills that time it was asking mPIN which was not shared with me by Airtel. Their mPIN generation link not allowing to reset or generate mPIN. I tried to call on 400 but it is not allowing without mPIN. I have sent 3-4 mail airtel Money to reset my mPIN but no response from Airtel. due to this I am not able to pay my Airtel mobile bills.

Hi my name Chitra. I was having Airtel postpaid connection. My Number: [protected] I used 1 month for this connection and Paid bill for one month without net usage of 5GB after I gave request to stop (Disconnection). I suppose to pay 1 month bill but this airtel people asking 5 month’s bills. I didn’t use [protected] 4 months. after 1 month only gave request in outlet but they said to Call 121 or Toll free no [protected]. I called and gave request but airtel people telling they didn’t get any request. They can see also I didn’t use [protected] after 1 month. Now they are asking to pay 4 months.

Airtel recieved 2000 from me for Airtel firbernet connection. But even after months, they are not returning the amount and not giving the connection also. I brought the issue to TRAI also. But still no response.

PFB the email sent by me on 7th December.

Gopinath Venkatachalam
Attachments12/7/16

to 121, 121
Dear Customer care Team,

I had a worst experience in getting the Airtel Postpaid connection and airtel Fibernet connection.

The details are given below. Please refund the amount if you can't process it. Don't give false promises.

Airtel Mobile Connection Details:

Approached Airtel Office at Kelambakkam, met Mr. Sridhar (Mobile #:[protected] for the below activities.

Converting my aircel postpaid # to Airtel Postpaid ( [protected]. ) - It's done.
Converting Tata docomo prepaid to Aircel Prepaid[protected] It's done.
New Postpaid connection[protected]. They promised that I can get this #. But still is not done. If you want to verify the address, you may come to home with prior notice. Address is same as Airtel postpaid connection [protected].
I gave 400 or 500 in the store for the above 3 activities.

Airtel Fibernet Connection Details:

Airtel Executive (Mobile #:[protected] came to the home on 26/11/2016 and received 2000 (attached the proof). He promised that it will be done within 3 days. He confirmed that Fibernet connection is feasible to my home. But still it is not done. And the worst part is no one is taking responsibility and giving reply on the current status. Please refund the amount if you can't process it.
Airtel Executive (Mobile #:[protected] is not picking the call. No response for the SMS sent to him.
Called the Customer care executive[protected] on 1/12/2016. they mentioned to call[protected]. they told to call [protected]. They told to email to this 121 email id. How many calls I need to make to get this worst experience?
I may cancel my postpaid and prepaid if I'm not getting proper response from you.

Hope atleast this email id will get me proper response and not another phone # or email to contact.

Thanks,
Gopinath
Mobile:+91-[protected] / +91-[protected]

Respected Sir maine 150 ka recharje [protected] par kiya tha aap ki myairtel app se lekin mere sbi atm card se jis ka number hai [protected] paise deduct hogaye 2 times lekin recharge nahi hua mera 300 rs vapas karo please ya phir recharge karo ya account main vapas karo aap ki bahut kripa hogi mera aur maine ye recharge aaj ki tarikh pe kiya hai number [protected] hai

I changed tariff plan infinity 1999 to my plan 1199 with a discount option of Rs. 200/- on NMNP. The bill charges for for bill dated 12 Jan, 2017 are 2591/- as against 999/- tariff of my plan explained to me. Further the statement giving break up of tariff charged is not attached with the ebill to enable me the genuineness of tariff debited to my account. It is so happened for the first time in Airtel post after NMNP in UP West in my ebill.
I request for a complete ebill with call, SMS and other services used for which tariff charged, in ebill attachment to enable me to make payments on time.
Thanks.
Dr Mitha Lal Meen
[protected]
Account no.[protected]

Respect Sir/Madam,
i am total disappoint by our company service that your app airtel money. on jan 6, 2017, recharge on my mobile [protected] (airtel) of 255, but its gets fail till your company deduct my balance form bank account, i recharge repeat again 255 sane result have, the company deduct 510. i call to 121 care they tell that it will refund in 8-10 days but still it is not refund.

Hi
I have airtel connection from past 7 years but now I want to disconnect it. I visited their office on ferozpur road but they said NO candidly.
Gave me number a and ask me to call on it for disconnection, which I did.
They are not terminating it.

I am getting much cheaper plans from other companies and almost double the download data.

regards
gurinder singh

I was informed by some Airtel offical who called on my airtel no. +[protected] on 11 jan 2017 at around 11:19 am that if I change my current plan to 549 unlimitted plan I will get 6GB of 3G data and the plan was upgraded by the same official at that very time. But unfortunately the 3GB data which I should have availed through My Airtel app is yet to be availed becouse i am not getting an option to avail the offer which was comunicated to me by airtel.
Now today on 15.01.2017 at 7:57 pm an airtel executive namely Bashir called me from[protected] and informed me that i am not eligible to avail the offer and i was given wrong information from the airtel official and even we cant activate your old plan. This behaviour of airtel is disgusting they are forcing me to take unlimited plan of 549 even when i am not getting the benifits i was communicated on new plan activation.
Thus i request you to kindly look in to the mattar ASAP and provide me the data benefits as communicated to me by Airtel otherwise activate my old 75 plan .

Regards,
Shabeer wani
#+91-[protected]

Dear sir,
Hereby informing you my family member taken Airtel but due to very bad network they are not able to talk . I request you kindly do some at least they can talk to us.
That area uttar Pradesh.Gorakhpur AirForce area, vill-karmaini. Specially in night time very bad network. Day time little OK.so plz maintain the trust of airtel network in customer mind.
I hope u do a needful.
Thanking you

Airtel website permits payment with card only through a save and pay button.
This practice is unfair. I have browsed through similar complaints in the forum. This appears to be a deliberate policy and it is implemented in the web site. If this is not rectified we will be forced to approach consumer forum or unsubscribe from airtel services which ever is faster. Please take action immediately. Requesting airtel not to ask for e-mail phone number details as this is a generic issue and not to pretend and send a robotic reply 'that we assume your issue is resolved as we haven't heard from you.

My sister mob.no.[protected]..this no.having special offer of 2gp 3g/4g at Rs.227/- ..
But i get only 900MB..
So pls check and resolve my pblm..

Dear sir, my number is [protected]
I am john franklin, now residing in italy.
This number was functioning till past few days, now it shows only on emergency. Kindly re-activate if this is not active.
I hope there are more than 700 rs in the mobile.
My contact number 0039-[protected]
My email id [protected]@yahoo.com
John franklin

I want call record for the last month of my mobile no [protected], please make it as soon as possible. Plz it's urgent.

I got few calls from +91 [protected](Airtel Number) and they are asking the password, card no, CCV pin and card details. They told me that they are calling from IDBI bank, So, I request you please take some action immediately on this number because this is showing dummy number and service provider is Bharti Airtel(Bihar & Jharkhand)...
My concern is that, why Bharti Airtel is not closing this type of dummy numbers...????
Bharti Airtel is supporting mobile cybercrime..???
Why are you giving dummy numbers in market...??

Hi my name is sachin my Aircel no is [protected].. wright now I'm rooming in Bangkok, thailand and I'm not getting any calls massages and I even can't check my account balance as I i know my account balance is more than 125 rs ...so I request you to look into my concern ...and let me know bye replying on my mail id which is sachin.[protected]@ymail.com

Thanks
Sachin.A

There is a fraud guy utilised my money of rs.9999/- transaction no[protected] & rs.5000/[protected] today morning (11-1-17 @ 11:27 & 11:29 am)
Pcd/[protected]/fx mart pvt ltd
Breif note :
I have recd call from[protected]Rahul kumar shrma - airtel bihar) saying that he is airtel customers service provider & asked me to give my debit card no to refund amt (I had lodged complaint agst airtel wallet) i requested him to trs to my dth a/c he said not possible to trs he can trs to my bank a/c so i have details.

I have lodged the complaint in kotak bank. & police station

Hi
my name is priyanka Singh im airtel user i love this network but i have a problem I have purchased airtel pick pack Recharge of Rs. 15/- while scratching it, i have lost some digits of its pin number, please please send me its recharge pin or recharge my mobile number, i am sending you details of pick pack recharge card.
I am waiting for your reply
thankyou

serial no. [protected]

my mobile no : [protected]

My airtel no. [protected] has lost on 22.12.2016 i registred a complaint for Sim blocking on 198 complaint no. but they dint took any serious action. somebody found the sim on road and he requested for sim porting and now the sim is registered in some other network.
kindly take some serious action i want my number back.

My mobile no is [protected].At present in Tanzania.I have recharged yesterday international roaming through Transaction id[protected] dated 13.012.017 and also talktime through Transaction id[protected] dated 14.01.2017.But still the airtel signal is full but it is showing only emergency cal only.The recharge is done through my airtel account.
Please activate my sim immediately.

Wrong recharge done
Wrong no. - [protected]
AMT - 295
TxnID[protected]
Date : 13/01/2017 11:58 pm

Plz refund my amount as incorrectly done on another unknown number.