Airtel Complaints & Reviews

I changed tariff plan infinity 1999 to my plan 1199 with a discount option of Rs. 200/- on NMNP. The bill charges for for bill dated 12 Jan, 2017 are 2591/- as against 999/- tariff of my plan explained to me. Further the statement giving break up of tariff charged is not attached with the ebill to enable me the genuineness of tariff debited to my account. It is so happened for the first time in Airtel post after NMNP in UP West in my ebill.
I request for a complete ebill with call, SMS and other services used for which tariff charged, in ebill attachment to enable me to make payments on time.
Thanks.
Dr Mitha Lal Meen
[protected]
Account no.[protected]

Respect Sir/Madam,
i am total disappoint by our company service that your app airtel money. on jan 6, 2017, recharge on my mobile [protected] (airtel) of 255, but its gets fail till your company deduct my balance form bank account, i recharge repeat again 255 sane result have, the company deduct 510. i call to 121 care they tell that it will refund in 8-10 days but still it is not refund.

Hi
I have airtel connection from past 7 years but now I want to disconnect it. I visited their office on ferozpur road but they said NO candidly.
Gave me number a and ask me to call on it for disconnection, which I did.
They are not terminating it.

I am getting much cheaper plans from other companies and almost double the download data.

regards
gurinder singh

I was informed by some Airtel offical who called on my airtel no. +[protected] on 11 jan 2017 at around 11:19 am that if I change my current plan to 549 unlimitted plan I will get 6GB of 3G data and the plan was upgraded by the same official at that very time. But unfortunately the 3GB data which I should have availed through My Airtel app is yet to be availed becouse i am not getting an option to avail the offer which was comunicated to me by airtel.
Now today on 15.01.2017 at 7:57 pm an airtel executive namely Bashir called me from[protected] and informed me that i am not eligible to avail the offer and i was given wrong information from the airtel official and even we cant activate your old plan. This behaviour of airtel is disgusting they are forcing me to take unlimited plan of 549 even when i am not getting the benifits i was communicated on new plan activation.
Thus i request you to kindly look in to the mattar ASAP and provide me the data benefits as communicated to me by Airtel otherwise activate my old 75 plan .

Regards,
Shabeer wani
#+91-[protected]

Dear sir,
Hereby informing you my family member taken Airtel but due to very bad network they are not able to talk . I request you kindly do some at least they can talk to us.
That area uttar Pradesh.Gorakhpur AirForce area, vill-karmaini. Specially in night time very bad network. Day time little OK.so plz maintain the trust of airtel network in customer mind.
I hope u do a needful.
Thanking you

Airtel website permits payment with card only through a save and pay button.
This practice is unfair. I have browsed through similar complaints in the forum. This appears to be a deliberate policy and it is implemented in the web site. If this is not rectified we will be forced to approach consumer forum or unsubscribe from airtel services which ever is faster. Please take action immediately. Requesting airtel not to ask for e-mail phone number details as this is a generic issue and not to pretend and send a robotic reply 'that we assume your issue is resolved as we haven't heard from you.

My sister mob.no.[protected]..this no.having special offer of 2gp 3g/4g at Rs.227/- ..
But i get only 900MB..
So pls check and resolve my pblm..

Dear sir, my number is [protected]
I am john franklin, now residing in italy.
This number was functioning till past few days, now it shows only on emergency. Kindly re-activate if this is not active.
I hope there are more than 700 rs in the mobile.
My contact number 0039-[protected]
My email id [protected]@yahoo.com
John franklin

I want call record for the last month of my mobile no [protected], please make it as soon as possible. Plz it's urgent.

I got few calls from +91 [protected](Airtel Number) and they are asking the password, card no, CCV pin and card details. They told me that they are calling from IDBI bank, So, I request you please take some action immediately on this number because this is showing dummy number and service provider is Bharti Airtel(Bihar & Jharkhand)...
My concern is that, why Bharti Airtel is not closing this type of dummy numbers...????
Bharti Airtel is supporting mobile cybercrime..???
Why are you giving dummy numbers in market...??

Hi my name is sachin my Aircel no is [protected].. wright now I'm rooming in Bangkok, thailand and I'm not getting any calls massages and I even can't check my account balance as I i know my account balance is more than 125 rs ...so I request you to look into my concern ...and let me know bye replying on my mail id which is sachin.[protected]@ymail.com

Thanks
Sachin.A

There is a fraud guy utilised my money of rs.9999/- transaction no[protected] & rs.5000/[protected] today morning (11-1-17 @ 11:27 & 11:29 am)
Pcd/[protected]/fx mart pvt ltd
Breif note :
I have recd call from[protected]Rahul kumar shrma - airtel bihar) saying that he is airtel customers service provider & asked me to give my debit card no to refund amt (I had lodged complaint agst airtel wallet) i requested him to trs to my dth a/c he said not possible to trs he can trs to my bank a/c so i have details.

I have lodged the complaint in kotak bank. & police station

Hi
my name is priyanka Singh im airtel user i love this network but i have a problem I have purchased airtel pick pack Recharge of Rs. 15/- while scratching it, i have lost some digits of its pin number, please please send me its recharge pin or recharge my mobile number, i am sending you details of pick pack recharge card.
I am waiting for your reply
thankyou

serial no. [protected]

my mobile no : [protected]

My airtel no. [protected] has lost on 22.12.2016 i registred a complaint for Sim blocking on 198 complaint no. but they dint took any serious action. somebody found the sim on road and he requested for sim porting and now the sim is registered in some other network.
kindly take some serious action i want my number back.

My mobile no is [protected].At present in Tanzania.I have recharged yesterday international roaming through Transaction id[protected] dated 13.012.017 and also talktime through Transaction id[protected] dated 14.01.2017.But still the airtel signal is full but it is showing only emergency cal only.The recharge is done through my airtel account.
Please activate my sim immediately.

Wrong recharge done
Wrong no. - [protected]
AMT - 295
TxnID[protected]
Date : 13/01/2017 11:58 pm

Plz refund my amount as incorrectly done on another unknown number.

AR : Airtel Store Representative
Before one week i suddenly received a message stating "Document i have submitted while taking airtel mobile connection is not valid hence your service will be discontinued. To continue your service submit valid document in nearest airtel center". For your information i am using airtel prepaid connection since 3 years and you found the driving licence that i have submitted was invalid.

I contacted Airtel center in my town he said You need to submit it to Ahmedabad it won't be done from my town Kapadwanj (State-Gujarat, PIN-387620). All this things happened on Thursday(5-Jan). Next day (6-Jan) i had to catch travels to Bangalore. Hence i changed the plan and left early from home to submit document at ARC in Ahmedabad. I went to Airtel Relationship Center, Paladi, Ahmedabad. Airtel representative told me "Sir this can't be done here, you have to visit Airtel Ceenter, Ambawadi, Ahmedabad", i went to Ambawadi airtel center and submitted same driving licence (keep in mind i had to catch travels to Bangalore).

I didn't get any call from Airtel center regarding status of my connection hence i called them on 9-Jan. AR told me "We have submitted your request wait for 2 days to get your connection started" I called them on 11-Jan, AR replied "Sir you need to insert new sim card as there is no record of [protected] in Airtel's database and your card will get activated after 48 hrs" . I was in bangalore, so i told my friend to collect card from Airtel center. Then he inserted the card in ordinary mobile to verify. Still he is calling AR to get it resolved.
i am not getting suddenly what happened with my original ID proof that you found it invalid.
Please resolve this issue ASAP otherwise i have to think about some other forums and to escalate with next manager.
Mob. no : [protected]

I have a family data share plan. I've recharged the parent number with ₹267 4GB data plan and I wasn't able to use internet in the member numbers. On enquiring, I was told ₹267 was only for that particular number and data couldn't be shared. But no such intimation was given during recharge. Hence I asked to change my plan to the regular ₹265 for 1GB data, which was rejected.also refund was rejected.
Complaint reference as follows
Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CBNRD[protected] registered on 13-jan-2017 14:08

Hi,

This mail is to notify airtel to revoke our broadband connection.

This mail is also to to make you aware that worst customer service for past 10 days almost. We have been calling repeatedly, sending mails for the complaint number : 77277622, but no proper action has been taken yet. No care about the customer relationship.

We call the customer care everyday, they give us some engineer's contact number. We call him, he says he fixed it already but it never works and then he says he will fix again and that he doesnt care about when the complaint was raised.

Enough of these games between airtel and us. Please revoke the connection because I dont see that a customer who has no past dues, all payments done is treated is being treated like this.

And FYI we used internet this month only for the first days. Please be more responsive the next time you receive a complaint from any customer.

I want a reply immediately with proper response on how to revoke the connection.

Regards
Deepak

Mr Parthesh Airtel Executive had come to our office with a plan which was interesting and we decided to port all our executives numbers in a common plan

Now 1 number that is mine is yet to be activated

Mr Parthesh Airtel Executive who has ported all the company's number to 1 plan is not responding to add my no. To the company's plan

Kindly resolve the issue as soon as possible