Airtel Complaints & Reviews

Am santhosh.. My mobile 148 rs booster pack message came with unlimited all local calls free after I verified to discuss with airtel customer care after rechargeable but pack not activated so I cal airtel customer care and higher office no response to talk with me..and cheatable so I need help and do complaint my mobile no is [protected]..please take immediate action

Hi, I am using [protected] as post paid number, but because of some issue I want to convert this number in prepaid and wanted to be a customer of Airtel.
For that I had visited Airtel store Patlipitra( Patna) and had cleared all dues amount and submitted all required documents for that.
Store manager have already issued prrpaid sim card to me, but till date my postpaid number has not closed.
Some times its a question of Company intention who does not want to convert post paid to prepaid.
Now if it will not redolve then I will lodge a legal complain in consumer forum against Airtel.

While laying the cable for broadbad, Airtel guys damaged the cabling at home.

There was existing cable which was taking internet from the main point to another room. This line has been permanently damaged and the technicians told me that this cannot be repaired by them unless the walls are broken.

Now no cable can reach my room and this cannot be repaired without breaking the walls.

Worst experience with Airtel. I am asking others in my building to not subscribe to airtel.

The broadband request number is TBLR: 7287152

Nitin
[protected]

Hi,

This is regarding the new connection applied for.
The DTH consumer number is [protected].
Due to some reason connection could not be established at my home.

So, I requested Airtel Digital TV to please cancel the connection and refund the amount paid by net banking to my concerned account.
Please note that the DTH is not installed/activated.

The details are included:

Regards,

Name: Narendra kumar MS
Addres: NO.6/19, SEMATHAMMAN COLONY, 2nd STREET, PERAMBUR, CHENNAI- 600012
The DTH consumer number is [protected].
The transaction Id is 723640

Dear Sir/Madam,
I received an Offer from Airtel Prepaid, Recharge 147Rs get an 6GB 4G/3G data free for 28days. I had recharged 147rs, but i got only 350MB data So i called an Customer Support and asked the details, but they are not gave an proper information also they are not provide an data which they mentioned(6GB) also not refund my Money. Really i was totally upset because they always gave an false Commitment to cheat the Customers also they refusing and not gave an proper responsed to u. My Airtel number is [protected]. I had attached Image, Kindly do me a favour to clear this Issue ASAP.

I have been using my sim for past 6years. But I didn't use it for past 3months.it has been deactivated ..in mean time another person got the number and using it.i asked him can you give this number to me.he said okay sir with big heart.But when I came to Airtel office in Salem they telling me "Sir you to his native place nd get the sim and give your proof nd his proof too". Distance my native to his place s 500km..is it possible ??I m ashame tat Airtel Dont hv any digital method or telephone acknowledge.Do you think, Airtel developed this much without customer..I asked what ll d same scenario in Vodafone office..They said "No problem, we ll just hv telephone acknowledge alone nd ll get your sim soon ".I never expected such poor customer satisfaction from Airtel side

Hi, I booked a new broadband connection on 4th Jan (CAF Number: TBLR7255965).
Airtel executive told that installation team will come on Friday 6th Jan or Saturday 7th Jan, but no one came and not even contacted me. The worse thing is I am not getting response from their service team. I am calling executive since Friday, either his phone is switched off or he is not responding. I try to call office service number ([protected]), call...

Hi team,

I want to bring to your attention an online fraud that has been done by airtel and its representative. I applied for airtel broadband connection online and received a call from airtel representative to send him my photo and photo id proof via watsapp.

I send him the document and he gave me a CAF number to make online payment of 1000 rs toward new connection. Now that representative is not picking up the phone and i have not got the broadband connection.

Now they are not giving either a broadband connection nor they are refunding 1000 rs which i paid to them

CAF Number : GH4798934
Transacation Id :[protected]
Airtel representative number is [protected]

I am getting calls from Airtel number +[protected] & it immediately gets disconnected when I answer the call. When I tried to call back on that number, there is a computerize Interactive voice response which asks to wait as all their agents are busy and after 2-3 mins the call gets disconnected again. I have received 10 calls in last 2 hours. I have blocked the number but this is not a solution to such harassment.

Please...

My father has an airtel sim (Mob No:[protected] from Bihar & Jharkhand circle.
Recently when he came to visit me in Bangalore, his sim stopped working.

We took it to the Airtel Customer Centre in BTM, Bangalore and got it replaced on December 17th, 2016. It has been over 3 weeks now and we have complained multiple times but the sim is still not active.

This is pathetic service from airtel.

This is regarding sms from outside number which i am not getting from last 10 days. I have raise the request through call but somehow they closed the request without solving it. So i am adding my details again here My mobile number is register with one Sweden Country company and to receive message i have to do the request from internet and then i will be getting one time password kind of pop-up message from that company this is similar like Airtel one time password request through internet.

But I am not getting that message as other service provider like Vodafone, Idea and even some of Airtel Customer are able to get the password. So not sure why it's not working for my mobile number. Check this on priority and solve as soon as possible.

Very worst data plans they had. When I recharged for 6 GB data and used only 2.5 GB/ month and I recharged again in the last day of the month plan for 300 MB for mobile data. The balance of 4.5 GB was gone and they are charging me from the main balance also. They had some Data plans like A and B. If you have already some data in A, and you have fully consumed in B plan then immediately they are charging from the main balance. If it is going zero then again consumed from A. What they are thinking, I paid for the both plans then why they are charging from the main balance. I'm planning to switch on Gio.

I have received a call from Airtel customer support regarding the new broadband plans and the Landline connection along with it. They have checked my PIN code online and they said the connection is available at my place and therefore I was interested in taking a new connection and they have sent the agent to collect money. I paid 2, 662 INR for 3 months on November 30, 2016. And till now I did not hear from them regarding the connection. When I called the customer service numerous times they keep asking me to call the same number again and choose the same option to get connected to them. Nobody is interested to solve my problem. Airtel has one of the worst customer support team. And apart from this, regarding my mobile phone, I got ported to Airtel from Idea 6 months back and till date everyday I keep receiving calls to port to Airtel. I keep telling them not to call me regarding this as I have already ported to Airtel long back and I keep asking the agents to make some annotations on my account so that they dont call me back but till today I have been receiving these calls.

Please do not apply for new broadband connections from Airtel, they take the money and then they tell you that the services are not available after a month or two when you keep calling them and you will never receive the refund.

I have purchased 4G LTE device on 9th Nov 2016 from Airtel's exclusive shop from MBP, Mahape, Navi Mumbai - 400709.

I paid using my HDFC Debit card but the next day i get a call from the sales guys saying there is some issue with the payment. Amount got deducted from my account but did not reach Airtel. He asked me to return the device and the refund will be done within 15 days.

I returned the device on 23 Nov 2016. I have not got refund so far.

The sales guy name is Afzal Pawar.

I have requested for airtel broadband connection and airtel representative named mr zubair visited my house. Also i spoke to his manager named rajith jain. I have made online payment for rs 3788/-. Cef no rtblr7276125, transaction id:[protected]. I was told that i shall receive the connection in 2 days. I waited for 1 week there was no response from airtel. Later i requested rajith and zubair for cancellation of connection due to delay.
They told they have initiated for refund in 48hrs i shall receive the refund. I waited for one week and then called customer care representative named priya and she told is shall receive payment in 48 hrs. Complaint number
76800698.

Till now i havent received the refund amount. This is a clear case of cheating customer to the core. My money is with airtel for around 25 days now.
Hope you know the rules of trai. I have all the recordings of the phone conversation. I am posting it in all social media. Other customers should not get cheated like this

Name:jeswin jose
Mob: [protected]

I had taken a post paid 4g data modem with connection no [protected] from airtel in the month of aug 16. The airtel executive informed that there is offer of 10 Gb data per months @ Rs 995/- and if i pay for six months in advance modem will provided free of cost. Accordingly i paid for six months in advance. After completion of three months on 1st nov 16 my service was barred for non payment of bill with 1.2 Gb of data balance. After confirming from customer care it was informed to me that you have to pay rs 995/- service tax @ 15% per months which was not informed to me at the time of taking of connection. If it was informed to me i would have not taken connection from airtel. This Hidden charges was not informed to me. Later on any how I paid the service tax which they had told me for will be whole period. but after 1 month they have again disconnected due to non payment of service tax. They should have informed me at the time of taking the connection.

Hi Team,

Without any prior notice my airtel number is disconnected here is my number [protected] ( Satyendra Alaparthi) and it is associated with all my bank accounts and i am unable to do any transaction. Currently i am in USA and i want to make few important bank transactions so please help me out by resuming it. You can contact my brother Jitendranath @ [protected] ( Hyderabad)

Regards,
Satyendra

Airtel mobile no:[protected]

I herewith attach a screenshot of my bank statement regarding the debited rupees from my bank account. I was going to load money (Rs 110&rs 100) on 30th amd 31st dec. The money was not loaded to my airtel money wallet but rs 210 (In total) has been debited from my bank account. I have got refund rs 110 after written you so many times but till now i did not get refund rs 100. I have told this matter to you so many times but did not get any reply from your side. So for the last time i am telling you that dont take this matter as a joke. Do reply. Refund the debited amout asap and reply me. Otherwise i have to take serious action against you. Do find the attachment.

Thanking you in advance,

Somsubhra saha
Airtel mobile: [protected].

Dear Consumer,
My name is shanthi aircel customer, I am from Pudukkottai district from tamilnadu state recently i received a lot of calls from various airtel number.
i already talk to him that don’t disturb me .but he keep wants to disturb me. Please trace out and block him number. If you can’t able to do this .i have to go police station .kindly please check out.
I didn’t expect this in my life and he was used vulgar word.
Please kindly take my complain as a serious and help me to recover from this
I hope you can able to help me.
Women have to be respected in India but those street dogs always don’t think about our growing India. They keep doing like a same things.
Please help me to trace and block him number
This is so embarrassing in my life .

1.[protected] (Airtel)
2.[protected] (Airtel)

I had applied for porting my tata docomo number to airtel around 10 days ago. It got ported yesterday evening. The old sim card has stopped working. I am not able to call 59059 from the new airtel sim. It says that the number is not valid, please check the number you have dialed.
This is my official number and i am not able to even receive calls on it. I need this number immediately.
Thanks for responding to my complaint.
My alternate contact number is [protected]. Any time is convenient for me.