Airtel Complaints & Reviews

Dear sir,

I recharge for my mobile no.[protected] in online airtel website while entered my number it showed that offer for this number only recharge Rs.147 and get 2GB 4G/3G/2G mobile after recharging i will received message from airtel 2GB credited in my number but my data balance showing 1GB came in data balance only. kindly take necessary action and herewith enclosed the screen shot of the msg.

1. Recharge date and time : 02.01.17 at 14.18

2. Website from where recharge was done :
https://www.airtel.in/personal/mobile/prepaid/easy-recharge-enter-number

3. Mobile number :[protected]

4. Recharge amount :147

gokul

I would like to register a complaint against two of your escalation team members named Meenu Arora and Kamal Deep Singh.

On 4th Jan'17 I called customer care to register my complaint for Airtel number [protected] regarding a data pack validity issue. Customer care transferred my call to Meenu Arora. I explained her the issue but she refused to register my complaint. I asked her multiple times to register my complaint but every time she refused and disconnected the call. Despite the fact I asked her several times that I am paying for the call to customer care and I want my complaint to be registered she just rudely disconnected my call.

I called back to customer care and again explained the issue, customer care again transferred my call to Meenu Arora who again tried to waste my time instead of providing me a solution or registering my complaint. When I warned her about making a complaint against her, she transferred my call to Kamal Deep Singh (Process Lead) who also rudely said NO to register a complaint. He said I am a LIER and he cannot take a false complaint. I told him that I have proof to prove myself right, despite the fact he branded me like a LIER and said we cannot take your false complaint and if I want I can write an email instead of calling them. I asked him that I have a message from Airtel regarding the issue, he said it COULD BE BECAUSE OF AN ERROR so kindly IGNORE it and we would not help you.

When I said I am paying for the call to register my compliant he said why are you calling 121 and wasting money and our time, call 198 and register your compliant free of cost. He tried every possible way to prove me WRONG and LIER and instead of registering my complaint despite the fact I told him that I have evidence to prove me right.

Is this is kind of customer service Airtel provides whose representatives are not ready to listen to customers and being rude and accusing customer of being false and LIER?
I am really hurt with their behavior and I would like to see a strict action against these two representatives.

Dear sir/ma'am,
Subject: recharge issue.
This is mohd. Danish, my id number is - [protected].
I received sms from airtel regarding recharge offer on 27th december 2016 that offer was recharge with rs.1660/- and get 12th month's validity. That offer was valid till 31st december 2016. After receive the sms i talked to airtel customer care and asked about this offer, they replied that you should recharge with same amount and get 1 year validity, i called again before recharge on 31st december 2016. To customer care about this offer and again listen same reply than i recharged my pack with same amount of rs.1660/- on 31st december 2016. After recharge i checked validity of my recharge than there was shown validity till june 2017. Than i called to customer care about this issue and they replied me that you should wait for 48 hours to activate the package. After completion 48 hours i called again to customer care and submit my complaint about this issue. (Complaint no.[protected] they replied me that we have registered your complaint about this issue and your issue will solve within 24 hours and our backend team will contact you.
But today i received call from backend team they spoke that you are not eligible to get this offer because this offer only for that customer whose account suspended. I spoke that i already asked before recharge and received sms about this offer but they replied that sorry we can't provide you this offer.
I need help from forum, please solve my issue.
I hope you will give me a good response.
The sms copy is enclosed herewith.
Thanks
Your sincerely
Mohd. Danish
Mobile no.[protected]
Customer id: [protected]

I'm using airtel.. [protected]
But .. now it showing emergency calls only.. it's my original number.. I use it all ways... please help me..
.
What can I do now..?
I want to on this number..
Please..
Solve my problem..

While Taking SIM from local Airtel SIM provider, He attached wrong ID proof instead of my ID proof. After more than one year, my SIM is not working without any reason and when I complained to Aritel Customer Care about this problem but they told me that your SIM was registered with another ID proof so I cant do any thing. I already used this SIM many places. Now my question is how can I used my SIM in future and how can I changed this wrong ID proof with my ID proof. In this SIM has some amount for voice call as well as net data. My complained Mobile No. is [protected](Airtel) and alternate no is [protected].

Please resolved my problem otherwise I can't use my Airtel SIM ([protected]) in future. This was not my fault . I given him valid ID proof.

Dear Sir,

We are M/s Star Plastics, 168/1- Kolathupalayam, Gangapuram PO, Erode- 638102.

We are using Airtel network 104 numbers for our company use.

For above said group numbers, ( 23- October to 22 November ) Bill payment Rs. 35, 999.00 is paid by cheque on 15.12.2016 through draw box in Soorya Communication ( Airtel Dealer ), Erode.

Details:
Relationship Number : [protected]
Bill Dated : 25.11.2016
Bill Number : [protected]
Bill Amount : Rs. 35999.00
Cheque Dated : 15.12.2016.

The Cheque is not posted to our account till date, and December month bill also received with late payment fees, additional charges.

By your very worst management, we suffer more in every month. We are a leading manufacturer in Tamilnadu. How to follow your work? Why want to pay your unwanted charges?

Firstly, Your bills not get on proper date. we get the bill after many requesting, we makes the payment immediately. payments also you not follows usually.

Our final information is, If you not give the exact bill and not clear the bill issue with in tomorrow, we should get PORT number for best service network to our all communication.

Thanks and Regards,

M.Thamilselvan
[protected]
Manager
Star Plastics
Erode.

I tried to book a movie ticket from bookmyshow using airtel money but although my bank account was debited I did not receive any ticket. My airtel money transaction id is[protected]. my user id is [protected]. amount involved is Rs. 252/-. date of booking is December 23, 2016. SBI transaction id POS PRCH
POS[protected] AIRTELMONEY MUMBAI.
I have not received refund till date. Airtel has not responded to my queries.

My prepaid mob. No. Is [protected]. I had done a recharge of rs.149 for 4g data services on 1 jan 2017 and it guaranteed 6 gb data. I also recharged talk time of rs. 20. But 2 days have passed. No signal of airtel is there in my phone. I talked to customer care 2 times. But i didn't receive any message.
I want either the services should be given or refund initiated
Taruna bhatia
[protected]

Hi,

I have raised a new Fixed line broad band request and paid the amount online ₹500 on December 19 2016.

But later Airtel team stated the broad band service was not feasible in my area hence i requested them to refund my amount.

I am following this issue with customer care and then submitted complaint to nodal team but haven't got any proper response from any one.

So I have contacted appellate team but then also i am unable to get my refund amount yet.

It has been almost 3 weeks now and still i am not getting my refund amount.

My account number is [protected], my alternate contact number is [protected]

I have also submitted a cancelled cheque / CAF number - TBLR7288632 to airtel onlinerefund .com site

Please process my refund as soon as possible

Thanks and Regards,
Prabhu

Had to recharge my Mobile Phone through online web portal provided by airtel.
Had 2 unsuccessful transactions: Following are the Txn Id's
Txn ID 1 :[protected]
Txn ID 2 :[protected], in one of the txn, amount of Rs. 200 is been deducted from my bank account and recharge is not been carried out.

Both The transaction is been unsuccessful, (after giving my Debit Card Details.) Why is it Airtel requesting the Customer's banking credentials in its web portal? Usually the web portal has to redirect request to Third party site which manages the banking request. Why airtel involved in such a practice? And also its not the first time I had to face this issue.

I want to look into the legality of service providers requesting the bank credentials in their web portal.

Mobile No: [protected]

A recharge of 296 has been made for 2GB 3G/4G data on 4th january, 2017
I already had the mobile data i was supposed to recharge the same to another mobile number.
I request you to reverse the data recharge to talktime recharge of Rs 296 or refund the amount back into my paytm wallet.
I will be really grateful.
order no: [protected]

Dear service team,

Hi, this is Mr.Martujasab F Noorbhasha from Koppal dist. having airtel prepaid connection no. +91-[protected]. I lost my mobile, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Martujasab Noorbhasha-Karnataka State

Commit wrong while providing plans than charge wrong while billing, dont hear customer complaint. in competetive world where other operator providing free calls & data the are chaeting by charging extra, and false advertising of cheaper plans, misguiding customers, actually they charge you as they used to, just showing wrong advertisement to compete with others.
please contact [protected] to hear problem.

I did online recharging for the mobile number [protected] on 03.01.2017 at 8.56 P.M., for recharging Rs.31., The said amount of Rs. 31 was deducted from my account but the transaction failed. It is requested to refund the amount of Rs. 31/- and the airtel112/ker/prepaid txn# is[protected].

Similar thing was happend in my husbands number but no amount is refunded kindly take corrective measures at the earliest.

We have raised a complaint regarding the overbilling for the number [protected]. We are very sure that we have not used the data as mentioned in the bill.

We have not so far received any explanation by email or letter. We only received a call from a lady in the local office or collection center who only screamed on top of her voice and we were unable to have a discussion.

We would like to bring to your attention that the credit limit for the number [protected] is Rs. 14, 000 /- as clearly stated in the the same bill. How can you bill us over the credit limit? The calls from the mobile number [protected] should have been barred on crossing the limit. Now not only this number is barred also the alternate mobile number.

I applied for portability of my MTNL Dolphin mobile to Airtel and I paid Rs. 250 as A/C Payee Cheque in favour of Bharti Airtel with a promise that it will be adjusted in first bill. The fist bill has come but the amount has not been adjusted. As per GOI orders this service did not require payment of Rs. 250. Thus the demand to pay was unjust and against the orders. The cheque was debited from my account on 15.12.2016. I produced adequate evidence of this payment to the local office of the Airtel at sector-4, Dwarka, New Delhi. No action taken till date.

To
Airtel co. Ltd.,

Sub: - request to activate sim-card where all my dues were paid.

I have been using your service since last year upon fail to pay my postpaid dues during last months my connection got deactivated. I have been contacting to you gallery as well as your customer services but the executive doesn’t provide proper solution. Kindly help me out.

This card is my choice no. As i have already cleared all your dues, now i want to continue to use your service without any future interruption.

Please guide me the procedure to get my sim re-activate.

E-mail – [protected]@gmail.com / [protected]@gmail.com
My current cell no. - [protected]

Please do the needful!

Yours faithfully,
Satyajit singh

I have complaint to my commercial airtel number[protected] i did complaint many time of customer helpline number but not any suitable feedback for airtel customer care every time customer care reply in hard.so please check higher priority case this number installed in a commercial Outlet.

my card swap machine not working in airtel connection i have 4 airtel connection all 3 connection is working but this number is not work proper faxtone are not recieve.

U don't have give the proper solution I m go the govt. Support and the legal action against Airtel services.

Fax tone Number 6500306
Alternate contact number [protected]

I have stationery shop in yelahanka newtown bangalore. Your recharge agent in this area is not supporting for getting easy recharge. Since from 2 days am following it up for recharge to my demo sim he didn't coming. They never speak properly, they feel like owners of airtel. They never want busy. Am not able find authority to complaint against them please help.

Hello

I am using airtel dth since past 8-9 months, 23 days my airtel dth is not working, i have called several times to airtel people, every time they are saying working on same and sending engineer, but not yet sent, i dropped a mail too to them regarding same, and asked them to refund money which i had spent in installation so that i can go for other service provider, but these people neither responding nor refunding money back intentionally, to keep money with them called to service enggineer no, which they had shared but he is not picking call, pls help on same

Sr no — 57662370

Dth acc no-[protected]