Airtel Complaints & Reviews

Sir, I had been using the mob no [protected] for the last 6-7 years. Its a pre paid no. In May 2016 I had changed my sim to micro sim in Coimbatore. As I am residing in Dubai contacting your CS has become impossible. During my visit to Chennai from 11th to 16th Dec I had personally visited ur office ...but due to poor connectivity the first few days they could'nt help me. But during my visit to ur office on 16th I was informed that my No was blocked and that they have sent a request to activate it again and it will take 3 days...
Its been 2 weeks and still no sign of my No working. I have written to u on this already...but no proper response.

Can you please activate my number as I am travelling to India in Jan 2017...

Many times when I do recharge the amount is deducting from my bank account but recharge will not be done. And the amount will not be credited to my account also. This is happening many times to me. On Nov 13th when I do easy recharge of Rs. 199 for [protected] (karnataka circle), the amount was deducted but no recharge and no credit back. Similarly on Dec 12th when I did recharge of Rs. 115 for [protected] (Tamil nadu circle), the amount was...

I have been using my prepaid number for around 3 years and recently I have to travel to Germany on a 6 months on-site project. After 4 months they just deactivated my Airtel number without any email notice or information regarding the termination. I have all my important bank transactions tied to that number.
This is absolutely shameful from the Network side and their policies. I really hate being an Airtel customer so far.
I will complain in more places that I could do.

I applied for a new connection. After the application I got nearly 3 to 4 calls asking for Proofs, stating, the faster I give the proofs, earlier i would get the connection. But so far no calls after I had submitted my proofs.

The referenceID of the ticket raised is: ONTMCHENN29099308C

One called and asked for a soft Copy to be mailed.
One called for confirmation once again.
One called for confirming the concerned will arrive at the door to get the proofs.
One called for taking this as a complaint.
No action taken so far. Not even for the complaint taken.

I am extremely upset with the horrible services provided by Airtel I thought that if I change my portability from Vodafone to Airtel I'll be happier but I was sadly mistaken but I regret the decision of changing portability to Airtel as if I am in the lift it No service in basement no service 4G net speed shows as E on my device also tried to change my sim as well but still the service is hopeless I think I should change to Vodafone back request you to get this sorted else very soon you'll loose a customer & ill make sure that atleast 20 people known to me also leave Airtel look into this at the earliest else, please relase my number i want go vodafone network. i want case airtel. i loos my time with airtel very pathetic service, i am very iritate and felling bed, maan hani ka kes or thokunga 20 laks ka

Airtel — postpaid bill of airtel

1 review
Ra rakesh chandra sharma on dec 28, 2016
Mark as resolved
Phone/mobile number: [protected]

I paid the mobile bill of rupees 500 through paytm dated on 10_12_2016 by my debit card. This payment deducted rs 500 from my account. The statement has attached and transaction message is below. But the airtel company yet not received the payment
You have initiated a txn of inr 500.00 at paytm on icici bank card no.9870. Otp is 356165. Dont share with anyone. Bank never calls to verify otp. Dear customer, you have made a debit card purchase of inr500.00 on 12 dec. Info. Vin*paytm. Your net available balance is inr 31, 321.03.
Kindly arrange to deposit my bill or redeposit this amount in my bank account as soon as possible.

I paid the mobile bill of rupees 500 through paytm dated on 10_12_2016 by my debit card .This payment deducted Rs 500 from my account . the statement has attached and transaction message is below.But the airtel company yet not received the payment
You have initiated a txn of INR 500.00 at PayTM on ICICI Bank Card no.9870. OTP is 356165. DONT SHARE WITH ANYONE. BANK NEVER CALLS TO VERIFY OTP.Dear Customer, You have made a Debit Card purchase of INR500.00 on 12 Dec. Info.VIN*PayTM . Your Net Available Balance is INR 31, 321.03.
Kindly arrange to deposit my bill or redeposit this amount in my bank account as soon as possible.

I am extremely upset with the horrible services provided by Airtel I thought that if I change my portability from Vodafone to Airtel I'll be happier but I was sadly mistaken but I regret the decision of changing portability to Airtel as if I am in the lift it No service in basement no service 4G net speed shows as E on my device also tried to change my sim as well but still the service is hopeless I think I should change to Vodafone back request you to get this sorted else very soon you'll loose a customer & ill make sure that atleast 20 people known to me also leave Airtel look into this at the earliest else I'll make sure I post the same on social media like Facebook & Twitter as well that's a promise

I had recharged my digital tv for rs.1158 (Six month pack - south max tamil sd pack) on 02, November, 2016 and my connection expired on Dec 23, 2p16 due to low balance.Had many conversation with customer support for the past 2 weeks but no proper response from them, they are asking to recharge again for connection which is unsatisfactoryour and worst service.

Contact details : [protected]
Mailid : brintha.[protected]@gmail.com @gmail.com

I do not have a airtel connection, but for the last two months airtel is sending me bills and asking me to pay. It's harassing me with phone calls after email and SMS reminders. I want this to STOP. If this doesn't stops immediately I have no option except to go to the consumer court.

Not sure why airtel is following this filthy path to harass customers and make money.

Txn[protected] dt 24.12.16 amount 184/- rs debit from my sb account duriing recharging of my mobile no but recharge not done till date, i send mail so many times to your complaint mail id written in your airtel site but no response and talk to ur executive so many times bt my amount not reverse by you, please reverse my amount in my account as early as possible

Airtel Team,

My Mobile No : [protected], Bangalore circle.

The above Post paid No pertains to me and I have used this No happily with Vodafone in Chennai.. When I shifted to Bangalore I have shifted out from Vodafone to Airtel, since then facing many challenges including getting good connectivity.

On 16h Dec16, I visited your Mahadevpura Airtel outlet and placed my request to shift my services from Postpaid to Prepaid. I have completed all the documentation formalities and they issued me a new SIM and advised me load it when the services getting disconnected in the existing Postpaid SIM.

I received a SMS on 18th Dec, Sunday informing me that the verification process has been successfully completed and on 19th evening 5 PM, I lost the signal & services from my existing Postpaid SIM. Hence, as per the instructions given to me, I have loaded the new prepaid SIM, but the signal and services have not resumed.

I immediately visited your Kundanahalli AIrtel outlet and placed my grievances. They gave me 24 hrs SLA and to my disappointment the services have not started and they claim some technical error at their end. When I called them again on yesterday evening, the reasons /excuses given to me are not satisfactory.. For the technical issues at your end, why should I suffer ??

For the last 48 hours I am not accessible in my mobile No and not getting proper remedial actions from Airtel team.

If you cannot fix it pl let me know, I would switch over to other operators. But I cannot wait any more and need immediate actions from your end.

For the last 12 days, 3-4 different people have spoken after i made repeated escalations, but none of them are able to resolve my issues. It seems Airtel is the most inferior mobile operator in the company but the make tall claims about open network etc, which are all seems to be fraud claims.

Krishnamoorthy
Whitefield / Bangalore
Alt No [protected]

Dear sir,
I have used airtel sim card last 7year, my mobile number is [protected], mumbai circle,
But my sim card reject last 5days ago, i have go to airtel gallery in tapdiya natyamandir, aurangabad, but your customers representative said me go to mumbai for solve this problem or new sim but last 5months i have stay in aurangabad, so i can't go to mumbai for this minor problem, so plz tell me what i do

This is my 4th complaint as my previous complaints were marked as resolved without providing solution.
Please provide me the same numner which was deactivated from your end without prior notice as all my govt proof and everything has that particular number.

http://www.consumercomplaints.in › airtel › airtel — simcard de activated without any notification
Airtel — simcard de activated without any notification

Phone/mobile number: [protected]

Alternate phone/mobile number: [protected]

I have been using airtel number (725xxxxxxx) for past few years. Till yesterday the card was working fine but today morning its showing as sim is not activated and card is not provisioned.
All my accounts are linked with this number and am not able to do anything. I got this number in bangalore and last week moved to pune.
I cant call customer care as the sim is deactivated. And when i call from other numbers i am being asked to call from karnataka number or [protected] but when i call the second number the representatives didnt provide any support and they said they deactivated as their database is not updated. Because their database is not updated how can they deactivated my simcard. Now am not able to access any of my bank account because of their negligance.
When they are not concerned about customers then why are they providing fake service.

I need some action to be taken asap.

Contact no : [protected]
Mail id : [protected]@gmail.com

I submitted this complaint but its been marked as resolved without any solution.
I have been following up but there is no response..

I have submitted the required docs as mentioned in marathalli airtel showroom but i didnt get the simcard. I even dropped a mail to airrel presence [protected]@in. Airtel.com but i didnt get even a single response. I dont have any bangalore number here to call the customer care in bangalore now am in the middle of no where.. It seems just for a name sake i got a reply..

Later if i called airtel i will get a response that airtel database has not been updated that i have submitted the documents.. And thhe complaint has been marked as resolved without any solution

My neighbor mohit has requested for new broad band connection in his house vasundhara ghaziabad airtel representative has visited his house and asked to pay rs. 1000 and he will get new airtel broadband connection as he does not have bank account and your representative is not ready to accept the cash so i have made payment online of rs. 1000 for him through my credit card and i asked your representative please ensure if connection is possible before payment he ensured that we will get connection by 2days after payment and we keep on chasing for connection and after 15days we were told that connection is not possible what kind of commitment airtel give we don't understand and when i asked for refund that person says call 198 from airtel no. Aur email complaint for refund now its more then 2month i have not received my refund we have exchanged approx 30 emails every time i was assured for payment and once they said they will sent the cheque of rs.1000 they sent the cheque on the name of mohit who does not have any bank account which is use less then they said to submit noc from mohit and neft details i have submitted following document:-
1. Copy of cancelled cheque
2. Copy of noc self attested and signed by mohit
3. Copy of account details self attested by vineet
4. Copy of account statement download from netbanking and self attested by vineet
5. Copy of front page of passbook
6. Copy of self attested address proof and id proof of mohit

I have sent all the document 4 times and every time a new excuse was given by airtel but problem remains the same.
I am already using 3 airtel no postpaid and one broadband connection but first time i am facing such trouble from airtel.

I am requesting you if you have any doubt sent your representative again and verify every thing but please refund it at the earliest.

Following are the complaint no. Issue by airtel but not solved:

1. Airtel reference no. S4904267
2. Ticket no. Aor11a632
3. Cef number ontmghaz[protected]c
4. The reference number is 76475122
5. Line connection bearing account number [protected].

My mobile no.[protected] & mohit no. Is[protected],

Regards,
Vineet pandey

Customer ID:[protected].
hello airtel dth customer care i want to change my customer name and customer number also.i request the airtel digital customer care centre to take this complaint very surely.in this customer ID customer name is Mr.k madhukumar so instead of him customer name as Mr.D Sreedhar.and customer mobile number as [protected].so i grant you to take thi complaint very soon

I would like to complain for deducting my talk time balance from 324/- to 146/- without any reason. I visited your paradise circle, Secunderabad outlet, but I am completely dissatisfied with the service. I have not received any complaint registration message till now as told to me by your outlet member. I need to switch to other network if problem not resolved

Hi everybody,

I am dealing with a similar problem where in i had paid for a new connection and am waiting for a efund for last 3 months. Despite numerous attempts to reach airtel, they have not responded. After reading this forum, it seems like they have made a business out of it, misguiding consumers and not returning their money back.

I am looking forward to file a case against them in consumer court. My brother is a lawyer himself practising in supreme court. If anyone else here is interested, please contact me on [protected]@gmail.com (+[protected]).

Let's raise our voice against this money sucking company and bring it to the notice of judiciary. Will also start campaign over social media to boycott airtel services.

Never use Airtel in your life. They promise so many things but fail in each of them. Very poor services and networks. I had ported my number in Airtel after watching their advertisements in search of better network and services.
But from day one, I was not able to receive calls from anyone nor able to make.
And their 4g data is even slower than 2g. I complained about this to their customer care center and they said it is temporary, once the towers would setup in your are situation will get better. But I waited 3 months but nothing happend but situation got worse. I made such complaints 4 or 5 times but they never tried to solve my issue.
This is not the only problem with them. They have also cheated me many times. They always put extra charges in their bills. Without my permission they used to subscribe my number under VAS services. I had never asked for any dialer tone, bollywood news and so on but they charged me many time for this. Even after porting from airtel they are keeping on sending fake bills.

Guys never use airtel. Instead of this IDEA, VODAFONE, JIO are much better option. I am going to complaint about them several places, even i am going to TRI. They have irritated me a lot. This company will shut down soon.

I have a Broadband connection from airtel and my phone No. is[protected]. I got transfer from here.
so I want to disconnect my connection. My plan is completing on 29th of this December. Hence i request you to please disconnect it as soon as possible.
My billing address is 61, Apoorva Enclave, Opp Bhavani Dham, NarelaSankary, Ayodhya Bypass Bhopal
email: [protected]@gmail.com

Thanks & regards
VEDANGI SUDHIR