Airtel Complaints & Reviews

I have made a special recharge of Rs 348/- which is for free Airtel to Airtel free incoming and outgoing for 28 days. However, it was nowhere mentioned that this pack will not work on roaming and because of this balance from my account is keep on going deducted, when I asked customer care representative they said this will not work on roaming.

They should have mentioned on the recharge that this will not work in roaming, as...

Before the expiry of validity of internet pack on 4.12.2016, i was having more than 1000 mb balance. With a view to carry forward this balance data, i recharged internet pack on 4.1.2016 itself for rs. 29/- (75 mb). I got only 75 mb data and balance not added whereas i have been getting balance carried forward since long. This time airtel has not provided satisfactory. Through this forum, i want to draw attention of concerned authorites of...

To airtel

Dear sir / mam
Or
To whomsoever it may concern

I have 2 connection's at my residence at d 23 southextension part 2, 2nd floor new delhi 110049, india
1: 41717241
2: 41717242

I have cleared the bills for the above landlines, u can check as per records today & as per the system.
I had recently applied for a third connection at my residence as above,...

I am your portable customer. From reliance to airtel.
I had applied for rs.199/- postpaid plan. But, after activation it shown as rs.299/- postpaid plan.
This is completely miss-selling. I want complete clarification over the email.
Seller persons details & address:
1) mr. Ajay nikam - #[protected].
2) ms. Nikita sawant - #[protected]/#[protected].
3) mr. Akram khan - #[protected]/#[protected].
Address:br...

Hello,

My mobile number is [protected]. I got 10655 rupees of mobile bill for the period of 2 oct to 1 nov 2016.

I am totally shocked after seeing the bill where you guys have mentioned that i have used approx 2 gb of data on international roaming. I am 100% sure that i could not use this huge amount of data on international roaming.

The call changers are ok but i will never accept the data charges...

Hello
I cancel my airtel connection since 90 days ago. But i did not get my refund money yet. I complaint so many time to the airtel customer care and i also complaint to the [protected]@airtle.in but they only give get date they not giving me my refund money. What a poor service of airtel....

I bought a 6month internet plan in july and made an advance payment of 5, 970/-. The plan was supposed to provide me 10gb in 4g speed + unlimited in 2g speed. However, in my first month o[censored]sage, after the 10gb data got over, my internet stopped working. On speaking to the customer care i was informed that i had been giving wrong information. I was advised to buy prepaid top up plans for more data which i didn't. After a month, air tel started...

The airtel data speed in my locality had been excellent since last month just when there was a surge of customers towards jio. I was happy i was still getting a good speed now even though at higher prices as it is know airtel has the costliest 3g data plans.
But, since last 3 daya the mobile data speed in my locality has dropped draatically. In fact the network display does not shows 'H+' signifying high speed data exchange. Earlier...

Dear sir
My airtel no [protected]
Am using from 7 years but suddenly showed invalid sim in my mobile, I went nearest airtel showroom they told can't reactivate this number
U should take new sim.
But I very needful that number
I gave all circle that number please kindly Solve this problem plz plz plz plZ
Thank you
Narasinga Rao
[protected]...

On 30/09/2016 I got an SMS from Airtel (AG-NTAROT) saying that Rs. 95 internet pack, 380 MB 3G valid for 14 days has been renewed. Post free usage, charges @ 40p/10 KB. I called up Airtel customer care (198) and informed its executive about this plan I did not opt for. I also asked him for deactivating the plan and to refund me my money (the amount of Rs. 95).

He said that he did not only refund me the amount of Rs. 95 to my...

Hi,

Greetings..

I have purchased airtel Top-Up Recharge of Rs. 50/-

While scratching it, i have lost some digits of its pin number. please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

Also attaching photo of recharge coupon

Serial No: [protected]

Secret Pin:[protected]** ****

My...

I am using airtel DTH for more than 4 years i used to top up for a yearly plan(South Magnum Pack). On october 2016 my one year plan from[protected] got over so i called airtel DTH customer care to check about new plans and one of the agent told me to go for (South Max) pack which will be 1369 for three months and he mentioned that on recharging of the amount the plan changes automatically. But my plan was not changed so i complained to customer...

It's been more that 50 days that my data card has been deactivated and i was supposed to get a refund for the advance i had paid but have not used the services (As informed to me by customer care). Till date i have not received my refund. On the other hand, the back end writes a mail to saying that there is no refund as they cannot trace the interaction id where the customer care informed me that i was to get the refund....

Dear service team,

Hi, this is mr. Sishir bhattacharjee from alipurduar, west bengal having airtel prepaid connection no [protected]. I lost my mobile yesterday night, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to...

From past frw days my net has become so slow...slower dan 2g...whenever m activating packet data its showing 3g nd its not showing hyper connection as it used 2 show earlier...i had complained many times at customer service execu...bt dey r always telling dat ur complain has been booked ..nd no action s taken...airtel s so costly...nd d service bad....

This is to the big shots of Airtel company. You guys really need to pay attention to your customers complaints. I complained twice regarding the network issues I am facing. Its been two months n still I am facing the same problem. I am addressing this to big shots of Airtel company coz when I went to the Airtel office in my area I was not attended well. I dnt know what u people pay those girl for. They sure have the beauty to attract customers...

The trailing mail was sent to [protected]@airtel.com and nodalofficer. [protected]@in. Airtel.com, but from both the mail id no action plan they sent a ack with case no in subject...

Dear all
Greetings!

I have a strong complaint on top up of airtel waller which was done on 18/11/2016 but still not refunded to my bank account or airtel wallet.

I have been following up with airtel money since 19/11/2016...

Dear sir / madam,

I had registered a request[protected] on 28th nov'16 to upgrade my existing plan to the new plan of amount 1099 (having both voice call & 16 mbps net facility). currently my existing plan don't have the voice call facility and the internet speed is of 4 mpbs upto 20 gb. on the very next day i had received a call from the airtel and i was told that without paying any extra amount my existing plan will get...

Hme hamara data balance abhi b ni mla h.
Me 8 times customer care me baat bhi kr chuka hu.
But abhi bhi mere problem solve ni hue h..
Kabhi kisi se baat hote h to 24 hrs ka time leta h to abhi koi 72 hrs ka time...
But mere problem abhi bhi solve ni hue h...

Mere number pe 4g new offer avail bhi h me uska screen shoot send kr rha hu..
Please... Agar agar problem solve ni krna h to bata do...

I have been using my number [protected] from the time of my purchase in 2007. There was a problem with my sim because of which I had to get a new sim card, The Airtel customer service guys told me that the sim is not in my name and thus I need to file a police complaint to continue using the same number. I have done that and received a new sim. Even after going through all this hassle there is no way to change the name and address on the sim....