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Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
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Airtel reviews & complaints page 1421

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N
naliniram
from Bengaluru, Karnataka
Dec 30, 2016
Resolved
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Resolved

Address: 560010
Website: [email protected]

Sir/Madam
I am nalini resided in Bengaluru, rajajinagar, where a airtel box is been replaced right in front of my house for wch it is very difficult to park my car there.
they did not even ask whether they can dump it or no. this has been done in my abscence when we were not there.
Pls help me to remove this box at the earliest so that it vl be convient to park my vehicle
pls help me sir
nalini [protected]
Feb 22, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 30 December 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jan 21, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 30 December 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    C
    Dec 30, 2016
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh, 500044
    Website: airtel.in

    Hi,
    There was a technical issue, it was not re solved, but SR was closed, and we have not used the service months together, but they are asking us to pay the bill, very bad experience with Airtel, if this is the situation am sure people will switch from Airtel to other service provider, and i received few calls and they are threatening.

    [protected]
    May 10, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Dec 30, 2016
    Updated by [email protected]
    Hi,

    I discussed many times with National Escalation team with Parteek Sharma and other team members please check my communication I sent yo [protected]@Airtel.com.

    Please arrange a call with senior person who can take a decision.

    We are extremely un happy with Airtel service...in my home we are having 7 connections..i will take a decision based on your response..
    Dec 30, 2016
    Updated by [email protected]
    Based on your resolution I will take a call and better I will suggest others also not to go with Airtel
    Jan 05, 2017
    Updated by [email protected]
    Dear Anil,

    Sorry to say this, ..the response and analytical skills of your team is ZERO, i received call from 2 persons from your side one executive name is Supriya @ [protected] she does not know what is the issue, she asking to tell entire story, i said you please go and check all my emails and conversation with airtel, she said will call in 1 day, now its more than 5 days, no response from her...

    going forward i would request all my friends/known circle..PLEASE DONT GO WITH AIRTEL...

    Regards,
    Jan 08, 2017
    Updated by [email protected]
    How many days...it will take...

    Any time line
    Verified Support
    Jan 09, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 30 December 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Jan 09, 2017
    Updated by [email protected]
    i have not received any resolution...can you please share once again..today i received a call from Mukul and he said he will get back to me in 2 or 3 hours, now its more than 7 hours..no response...

    i am feeling very bad/sad, why am i using the AIRTEL...

    big appeal to all my friends...please dont use AIRTEL...
    Jan 09, 2017
    Updated by [email protected]
    i have not received any email/resolution..
    Jan 19, 2017
    Updated by [email protected]
    waiting for your reply...
    Jan 19, 2017
    Updated by [email protected]
    Waiting for your resolution...more than 4 months
    Jan 26, 2017
    Updated by [email protected]
    how many days i should wait for the response,
    Feb 09, 2017
    Updated by [email protected]
    Dear Airtel Team,

    I hope for raising complaint in www.consumercomplaints.in, i have received a Threatening call from [protected] and saying that we are filing case in court...my humble request to airtel team, if possible please understand and help the customer other wise leave it but dont do Threatening customers, just refer what gandi said about customer, i can also approach consumer court for all these issues. please resolve it on priority basis..

    My request to all airtel customers, please be very careful with airtel...

    awaiting for response for the above issue
    rgds,
    [protected]
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      J
      joydev mahata
      from Solap, West Bengal
      Dec 30, 2016
      Resolved
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      Resolved

      I want to see my last 20/12/16 to 27/12/16 recived sms. Its an emergency for me because my railway reservation confermation sms on which mobile is damage. So I cannot see my ticket detail.. My mobile no. - [protected]. Please send me those messages. If help me I will thank full to you.please send me as soon as possible. My name chinmoy mondal and others one people reserved this confirmed rac ticket in this mobile number on last week.
      Feb 14, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jan 08, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 30 December 2016.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        N
        Naresh258
        Dec 29, 2016
        Resolved
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        Resolved

        Address: Hyderabad, Andhra Pradesh, 500072

        Recently, migrated my airtel postpaid sim to prepaid. SIM is activated but Online recharge is not happening. Hence, I gave complaint after calling airtel customer care on dec 13th 2016. Initially they told it will be rectified within 72hrs. I waited for three weeks. But still online recharge is getting failed for my mobile number#[protected] - AP. Later I called to customer care on dec third week. They told no issue from their side . waited for few days. and again on dec28th called to customer care and they told they will raise complaint again and technical team will look into it. But don't know how many times they will keep on raising complaints without resolving the same issue. Facing difficulty as online recharge failure.
        Feb 4, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jan 03, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 29 December 2016.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          V
          Vinit Tyagi
          from New Delhi, Delhi
          Dec 29, 2016
          Resolved
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          Resolved

          Address: 110070
          Website: www.airtel.in

          Dear sir,
          I am vinit tyagi and i lodge a complain against bharti airtel limited sir the matter is before 2 month[20th oct 2016] airtel is not refunding my money that i paid for a new connection amount rs 2000. i have requsted mony time from airtel but aitel is commiting me false. they are saying your request is in process i am listning this since last 2 month i have given all the details and docs that is under below

          1.( cheque no-031728 icici bank) the cheque has been cleared on 28/10/2016 OF AMOUNT RS-1000 CEF NO- N4840923 A/C NO-[protected] and landline no[protected]
          I GAVE BOTH CHEQUE IN FAVOUR OF BHARTI AIRTEL LIMITED

          2. ( cheque no-716486 indusind bank) the other cheque has been cleared on 5/11/2016 the CAF NO- N4528048 A/C NO-[protected]
          so, please look on this case it has too much time and please refund my 2000 rs as soon as possible.
          thanks you
          regard
          vinit tyagi
          +4 photos
          Feb 17, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jan 02, 2017
          Airtel Customer Care's response
          Dear Mr. Tyagi,

          This is with reference to your post dated 29 December 2016.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com

          Regards
          Akanksha Singh
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          [protected]@in.airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            K
            kt prajapati
            from Bengaluru, Karnataka
            Dec 29, 2016
            Resolved
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            Resolved

            Address: 394601

            [protected] i am using since last 9 years CUG-R23 plan. i received message to submit my documnet after 9 years. i have sumbimmted it on saturday 24.12.2016 and also upgrade sim card (swap). document provided with my new address (also to be updated). now result is my sim services are stopped just because of the airtel care representative officer at Bardoli branch. i do not have any contact number from last 4 days. now please help me. the guy at bardoli branch unable to help me out and daily i am harrased after so many followup. please help me to resume my services.
            please please please. i am too much unhappy after using 9 years airtel service.
            does airtel have a customer value? if yes. than please resolve. i have raised so many complain and still no any solutionssssss...
            Feb 12, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Dec 29, 2016
            Updated by kt prajapati
            my mail id is [protected]@gmail.com
            Verified Support
            Jan 01, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 29 December 2016

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Anil S.
            airtel presence (airtel Customer, service team)
            bharti airtel ltd
            [protected]@in.airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              A
              Arijit Das
              from Gurgaon, Haryana
              Dec 29, 2016
              Resolved
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              Resolved

              Address: 781037

              Airtel outgoing services for my number [protected] have been disconnected even after full payment of outstanding bill amount of INR 1549.66. This has happened 7-8 hours after bill has already been paid. I contacted AirTel customer support, but in spite of escalating my query, they have miserably failed to offer me an immediate solution. Now I am unable to carry out my daily activities like booking a cab either via phone or internet
              Feb 1, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Dec 31, 2016
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 29 December 2016.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                P
                Pramila S Raj
                Dec 29, 2016
                Resolved
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                Resolved

                Address: 600020

                Sir, I had been using the mob no [protected] for the last 6-7 years. Its a pre paid no. In May 2016 I had changed my sim to micro sim in Coimbatore. As I am residing in Dubai contacting your CS has become impossible. During my visit to Chennai from 11th to 16th Dec I had personally visited ur office ...but due to poor connectivity the first few days they could'nt help me. But during my visit to ur office on 16th I was informed that my No was blocked and that they have sent a request to activate it again and it will take 3 days...
                Its been 2 weeks and still no sign of my No working. I have written to u on this already...but no proper response.

                Can you please activate my number as I am travelling to India in Jan 2017...
                Feb 3, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Dec 29, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 29 December 2016.

                We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                We look forward to receive the required details.

                Regards,

                Anil S.
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                [protected]@in.airtel.com

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Jan 02, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 29 December 2016.

                We were waiting to receive your contact details to enable us to address your concern.

                Since we have not heard back from you, we trust your issue has been resolved.

                If you require further information / assistance, please write to us at [protected]@in.airtel.com

                Regards
                Akanksha Singh
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  L
                  lifearticles
                  from Mumbai, Maharashtra
                  Dec 29, 2016
                  Resolved
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                  Resolved

                  Deducted money without Recharge

                  Address: 613403

                  Many times when I do recharge the amount is deducting from my bank account but recharge will not be done. And the amount will not be credited to my account also. This is happening many times to me. On Nov 13th when I do easy recharge of Rs. 199 for [protected] (karnataka circle), the amount was deducted but no recharge and no credit back. Similarly on Dec 12th when I did recharge of Rs. 115 for [protected] (Tamil nadu circle), the amount was...
                  +4 photos
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                  S
                  shivagk
                  Dec 29, 2016
                  Resolved
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                  Resolved

                  Address: 560068

                  I have been using my prepaid number for around 3 years and recently I have to travel to Germany on a 6 months on-site project. After 4 months they just deactivated my Airtel number without any email notice or information regarding the termination. I have all my important bank transactions tied to that number.
                  This is absolutely shameful from the Network side and their policies. I really hate being an Airtel customer so far.
                  I will complain in more places that I could do.
                  Feb 3, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 29, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 29 December 2016

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Anil S.
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd
                  [protected]@in.airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Jan 03, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 29 December 2016.

                  We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                  We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                  Look forward to hearing from you.

                  Regards
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    V
                    vishnu chandar
                    from Pune, Maharashtra
                    Dec 29, 2016
                    Resolved
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                    Resolved

                    Address: 600004
                    Website: airtel.in

                    I applied for a new connection. After the application I got nearly 3 to 4 calls asking for Proofs, stating, the faster I give the proofs, earlier i would get the connection. But so far no calls after I had submitted my proofs.

                    The referenceID of the ticket raised is: ONTMCHENN29099308C

                    One called and asked for a soft Copy to be mailed.
                    One called for confirmation once again.
                    One called for confirming the concerned will arrive at the door to get the proofs.
                    One called for taking this as a complaint.
                    No action taken so far. Not even for the complaint taken.
                    Feb 2, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Dec 29, 2016
                    Updated by vishnu chandar
                    Hope I get the new connection at least before 2017.
                    Verified Support
                    Dec 29, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 29 December 2016.

                    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                    We look forward to receive the required details.

                    Regards,

                    Anil S.
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Jan 02, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 29 December 2016.

                    We were waiting to receive your contact details to enable us to address your concern.

                    Since we have not heard back from you, we trust your issue has been resolved.

                    If you require further information / assistance, please write to us at [protected]@in.airtel.com

                    Regards
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      A
                      Avi Singh Chohan
                      from Noida, Uttar Pradesh
                      Dec 29, 2016
                      Resolved
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                      Resolved

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
                      Website: rjcablenetwork.com

                      I am extremely upset with the horrible services provided by Airtel I thought that if I change my portability from Vodafone to Airtel I'll be happier but I was sadly mistaken but I regret the decision of changing portability to Airtel as if I am in the lift it No service in basement no service 4G net speed shows as E on my device also tried to change my sim as well but still the service is hopeless I think I should change to Vodafone back request you to get this sorted else very soon you'll loose a customer & ill make sure that atleast 20 people known to me also leave Airtel look into this at the earliest else, please relase my number i want go vodafone network. i want case airtel. i loos my time with airtel very pathetic service, i am very iritate and felling bed, maan hani ka kes or thokunga 20 laks ka
                      Feb 5, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 01, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 29 December 2016

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      [protected]@in.airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        R
                        rakesh chandra sharma
                        Dec 28, 2016
                        Resolved
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                        Resolved

                        Address: 302023
                        Website: www.airtel.com

                        Airtel — postpaid bill of airtel

                        1 review
                        Ra rakesh chandra sharma on dec 28, 2016
                        Mark as resolved
                        Phone/mobile number: [protected]

                        I paid the mobile bill of rupees 500 through paytm dated on 10_12_2016 by my debit card. This payment deducted rs 500 from my account. The statement has attached and transaction message is below. But the airtel company yet not received the payment
                        You have initiated a txn of inr 500.00 at paytm on icici bank card no.9870. Otp is 356165. Dont share with anyone. Bank never calls to verify otp. Dear customer, you have made a debit card purchase of inr500.00 on 12 dec. Info. Vin*paytm. Your net available balance is inr 31, 321.03.
                        Kindly arrange to deposit my bill or redeposit this amount in my bank account as soon as possible.
                        +1 photos
                        Feb 2, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 02, 2017
                        Airtel Customer Care's response
                        Dear Mr. Sharma,

                        This is with reference to your post dated 28 December 2016.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com

                        Regards
                        Akanksha Singh
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
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                          R
                          rakesh chandra sharma
                          Dec 28, 2016
                          Resolved
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                          Resolved

                          Address: Jaipur, Rajasthan, 302023
                          Website: www.airtel.com

                          I paid the mobile bill of rupees 500 through paytm dated on 10_12_2016 by my debit card .This payment deducted Rs 500 from my account . the statement has attached and transaction message is below.But the airtel company yet not received the payment
                          You have initiated a txn of INR 500.00 at PayTM on ICICI Bank Card no.9870. OTP is 356165. DONT SHARE WITH ANYONE. BANK NEVER CALLS TO VERIFY OTP.Dear Customer, You have made a Debit Card purchase of INR500.00 on 12 Dec. Info.VIN*PayTM . Your Net Available Balance is INR 31, 321.03.
                          Kindly arrange to deposit my bill or redeposit this amount in my bank account as soon as possible.
                          +1 photos
                          Feb 2, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 02, 2017
                          Airtel Customer Care's response
                          Dear Mr. Sharma,

                          This is with reference to your post dated 28 December 2016.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Akanksha Singh
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            S
                            Shaurabh Banerji
                            from Jaipur, Rajasthan
                            Dec 28, 2016
                            Resolved
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                            Resolved

                            Address: 110092

                            I am extremely upset with the horrible services provided by Airtel I thought that if I change my portability from Vodafone to Airtel I'll be happier but I was sadly mistaken but I regret the decision of changing portability to Airtel as if I am in the lift it No service in basement no service 4G net speed shows as E on my device also tried to change my sim as well but still the service is hopeless I think I should change to Vodafone back request you to get this sorted else very soon you'll loose a customer & ill make sure that atleast 20 people known to me also leave Airtel look into this at the earliest else I'll make sure I post the same on social media like Facebook & Twitter as well that's a promise
                            Feb 10, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 08, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 28 December 2016.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              B
                              brintha r
                              from Korampallam, Tamil Nadu
                              Dec 28, 2016
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 600045
                              Website: www.consumercomplaints.in/new_complaint

                              I had recharged my digital tv for rs.1158 (Six month pack - south max tamil sd pack) on 02, November, 2016 and my connection expired on Dec 23, 2p16 due to low balance.Had many conversation with customer support for the past 2 weeks but no proper response from them, they are asking to recharge again for connection which is unsatisfactoryour and worst service.

                              Contact details : [protected]
                              Mailid : brintha.[protected]@gmail.com @gmail.com
                              Jan 30, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 30, 2016
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 28 December 2016.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Akanksha Singh
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                A
                                akilaself
                                from Chennai, Tamil Nadu
                                Dec 28, 2016
                                Resolved
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                                Resolved

                                Address: 600100

                                I do not have a airtel connection, but for the last two months airtel is sending me bills and asking me to pay. It's harassing me with phone calls after email and SMS reminders. I want this to STOP. If this doesn't stops immediately I have no option except to go to the consumer court.

                                Not sure why airtel is following this filthy path to harass customers and make money.
                                Feb 2, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 29, 2016
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post, dated 28 December 2016

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd
                                [protected]@in.airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Jan 01, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 28 December 2016

                                We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                                We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd
                                [protected]@in.airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  S
                                  sachin10765
                                  from Delhi, Delhi
                                  Dec 28, 2016
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110052

                                  Txn[protected] dt 24.12.16 amount 184/- rs debit from my sb account duriing recharging of my mobile no but recharge not done till date, i send mail so many times to your complaint mail id written in your airtel site but no response and talk to ur executive so many times bt my amount not reverse by you, please reverse my amount in my account as early as possible
                                  Jan 31, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 31, 2016
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 28 December 2016.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    K
                                    Krishnamoorthy B
                                    from Chennai, Tamil Nadu
                                    Dec 28, 2016
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560048

                                    Airtel Team,

                                    My Mobile No : [protected], Bangalore circle.

                                    The above Post paid No pertains to me and I have used this No happily with Vodafone in Chennai.. When I shifted to Bangalore I have shifted out from Vodafone to Airtel, since then facing many challenges including getting good connectivity.

                                    On 16h Dec16, I visited your Mahadevpura Airtel outlet and placed my request to shift my services from Postpaid to Prepaid. I have completed all the documentation formalities and they issued me a new SIM and advised me load it when the services getting disconnected in the existing Postpaid SIM.

                                    I received a SMS on 18th Dec, Sunday informing me that the verification process has been successfully completed and on 19th evening 5 PM, I lost the signal & services from my existing Postpaid SIM. Hence, as per the instructions given to me, I have loaded the new prepaid SIM, but the signal and services have not resumed.

                                    I immediately visited your Kundanahalli AIrtel outlet and placed my grievances. They gave me 24 hrs SLA and to my disappointment the services have not started and they claim some technical error at their end. When I called them again on yesterday evening, the reasons /excuses given to me are not satisfactory.. For the technical issues at your end, why should I suffer ??

                                    For the last 48 hours I am not accessible in my mobile No and not getting proper remedial actions from Airtel team.

                                    If you cannot fix it pl let me know, I would switch over to other operators. But I cannot wait any more and need immediate actions from your end.

                                    For the last 12 days, 3-4 different people have spoken after i made repeated escalations, but none of them are able to resolve my issues. It seems Airtel is the most inferior mobile operator in the company but the make tall claims about open network etc, which are all seems to be fraud claims.

                                    Krishnamoorthy
                                    Whitefield / Bangalore
                                    Alt No [protected]
                                    Feb 4, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 28, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 28 December 2016.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com

                                    Regards
                                    Akanksha Singh
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Jan 03, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 28 December 2016.

                                    We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                                    Look forward to hearing from you.

                                    Regards
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      B
                                      Bhise Vikas
                                      Dec 28, 2016
                                      Resolved
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                                      Resolved

                                      Address: Aurangabad, Maharashtra, 431001

                                      Dear sir,
                                      I have used airtel sim card last 7year, my mobile number is [protected], mumbai circle,
                                      But my sim card reject last 5days ago, i have go to airtel gallery in tapdiya natyamandir, aurangabad, but your customers representative said me go to mumbai for solve this problem or new sim but last 5months i have stay in aurangabad, so i can't go to mumbai for this minor problem, so plz tell me what i do
                                      Jan 30, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 30, 2016
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 28 December 2016.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Akanksha Singh
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Dear TEam Air TEL,
                                      I am T K Biswal having mob no -[protected] and i would like to inform you that repeatdly i am facing the subjected problem and no response from air tel .please help me out and resolve my issue.
                                      My mob no-[protected]
                                      NAME- T K BISWAL
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