Airtel Complaints & Reviews

Address: Bangalore, Karnataka, 560066

Website: www.airtel.com

Hi Team,

I had requested for a Airtel BB around on 20th Dec 2016 and paid 3620 INR online as 3 months advance. After 4 days i.e. on 25th Dec they informed connection is not possible in your apartment due to port nonavailability and you have to ask for refund. For that I have raised a request in http://www.airtelonlinerefund.com/ and also send a mail to [protected]@in.airtel.com with all details on 28th Dec 2016. I called them 3 to 4 times in the mean time and they told it will be send to my account in 21 working days. And today it is 02th Feb 2017 and still I haven't got my money back and over that today when I called the Airtel BB Customer care from Bangalore they informed that they do not have any detail about the money I have paid so I had to send a mail to 121 once again. What a pathetic service from so called India's biggest telecom service provider. Please provide my money back asap. Airtel Account No. for your reference is [protected]

Regards,
Anubhav Hota

May 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2017

Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 2 February 2017.
We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Feb 14, 2017

Updated by Bayto Do you have any update on this please?

Verified Support

Feb 16, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Feb 16, 2017

Updated by Bayto What did you share? I didn't get and resolution till now from your end. It is high time now. How long will it take for the money to be in my account?

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Address: 380007

I did mnp from Vodafone to Airtel on last week and today morning Airtel sim got activated when i did tele verification they told city is different and after 3 attempts it said register failed.My no. Is [protected] and i went to airtel store to inquire what the problem is they said system not showing any details.I have registered this no. For my neet exam and if no. Isnt activated soon i might have problems communicating with the authorities.

Mar 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 2 February 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Feb 03, 2017

Updated by Imadisibhai Alternate no. Is [protected] please do it asap

Verified Support

Feb 07, 2017

Airtel Customer Care's response Dear Customer,

Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Bangalore, Karnataka, 5697

Hi sir I miss my mobile in October 2016 so pls...send me sms history date is 25 .10.2016 to November 10 .11.2016 onely 15 days history my mobile no is [protected].thanku

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Address: Ghaziabad, Uttar Pradesh, 201010

I am not sure why this company make its customer hell for disconnection requests. You all are bunch of crooks. When you have to buy something or get some new service from airtel they are proactive but when you have to terminate the connection they don't even exist.

I have called the customer care 5-6 times and each time the rep picks up the call and transfer me to the 'concerned department' but then long silence, no one picks up the call even if you wait for 30 mins.

This is totally fraud. I don't know what the hell TRAI is doing.

Mar 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Chennai, Tamil Nadu, 600049

I am using 4g hotspot. It is not getting connected in green signa, but gives mesg in wireless network connected and excellentl, only if it gives yellow signal it is getting connected. green indicates 4G, yellow is 3g. It is also erratic, off and on every few seconds. Is the problem with the instrument or tower nearby. I went to the service center of airtel, chennai anna nagar. they told me to change the sim. I changed the sim few days ago, even then the same problem.

Mar 19, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 16, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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M

mayur@3

from Mumbai, Maharashtra

Oct 16, 2018

Hi,

I have purchased 4G device from Airtel Representative (Requested from Airtel site https://www.airtel.in/4g/hotspot/) but still I have not received the device activation bill of Rs 1000/- even after more than 2 months. Representative (Subhod Kumar-[protected]) told me that it will take time to update in the system and generate the bill so will forward it to your email ID but no luck. I am trying to call the Representative from past one month every time he says will give it to you in another week and that week never came.
On top of that i am facing issues with network as it says "connected with problems" and nothing works except Youtube and few websites not sure whats the issue. Logged complaint in the Airtel customer care ([protected]) complaint #87882498 but issue not resolved yet.
Its really frustrating because i took this for official use and in need to submit the bill for reimbursement.
Please email on below ID for more details. Below are the device details.
Ph#- [protected]

Email-mayur.[protected]@gmail.com

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Priyanka Vohra

from Pune, Maharashtra

Nov 8, 2018

I have not been able to use the Internet on my 4G portable hotspot. I called the customare care and they are themselves facing a technical error. So many times, a new issues pops up with the hotspot. I don’t know what to do and neither does the customare support centre.

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Prakash Lawankar

from Bengaluru, Karnataka

Jan 11, 2021

We have recently Purchased Airtel Hotspot device 4G but signal drops very frequently . There is no proper 4G speed . can you send customer care for quick resolution.

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Address: 635109

MY NO AIRTEL PREPAID NO [protected] .
MY sim NOT RECIVIENG ANY MESSAGE FROM BANK OR From friend
Even I have mobile balance.,
lost massage received on month June -2016

I have checked the mobile message center number also it also fine,
I tried customer care number on 29/01/2016 but auto reply by recorded system, but it not transfer the call to customer care people only computer recording answer.
I have checked other company sim it working fine.

please do the needful

Mar 27, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 20, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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A

ankur07090

from Gurgaon, Haryana

Feb 2, 2017

Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
Today got a call from Airtel they said your request rejected and I have to make another request again.
what the hell you people are doing. Why not returning the money.

Firstly you are not able to provide the Broadband connection.
Now not refunding my money back.
Reassigning another date and date.

Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.

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Address: 400075

Dear sir/ma'am,
I am staying at Pantnagar Ghatkopar Mumbai.
Whenever I want to make a call from my house i am not able to do so because of network issue. Also because of network issue their is a problem in receiving calls as well. I have tried customer care no 12118 but it is also not working.
Also their is huge call drop issue at my locality due to which un necessarily my money is getting deducted.
Kindly resolve this issue ASAP

Mar 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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A

ankur07090

from Gurgaon, Haryana

Feb 2, 2017

Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
Today got a call from Airtel they said your request rejected and I have to make another request again.
what the hell you people are doing. Why not returning the money.

Firstly you are not able to provide the Broadband connection.
Now not refunding my money back.
Reassigning another date and date.

Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.

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Address: Balaghat, Madhya Pradesh, 481001

My name is prahlad rahangdale. Please lock my airtel sim no ([protected]). Because my phone has stolen. Please hurry sir. To lock my no.

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Address: 603103

Website: www.airtel.in

I raised request to cancel my Airtel service from apartment Flat #7H, Tower 3, Vijay Shanthi Lotus Pond, Thaiyur, Kelambakkam, Chennai - 603103.

The request (reference #[protected] was raised on 5th Jan and it is effective from that date. The monthly bill generation date is 6th of every month and we have time to pay bill until 25th of every month.

I have paid all the bills until 25th Jan 2017 due date. The cancellation request is suppose to take effect from 5th Jan and close within 7 working days as per Airtel policy. But for some reasons it not being closed yet and no outstanding balance in my account either but still they are requesting to pay additional Rs.1150 by 6th Feb 2017 as per new reference # stating that they delay the cancellation for no valid reasons.

Mar 5, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Feb 02, 2017

Updated by Abuthahir Chanbasha Correction: The stop/cancellation request was raised on 3rd Jan 2017 and Airtel considered 5th Jan as the effective date for cancellation/accounting purposes.

Verified Support

Feb 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 560043

Website: www.airtel.in

I had initiated MNP for two of my numbers ie [protected] and [protected] from Airtel to Vodafone but the Airtel PR called me on 25 th Jan and requested me not to move to Vodafone and gave a good scheme . I agreed to it and asked them to cancel the porting for both the numbers . Today 1st Feb one of my number ie [protected] got deactivated . Called customer care I am waiting on hold while I am typing the message Prasad was the executive whom I spoke to he was not only rude but kept me on hold for more than 20 mins and now the line got disconnected . Airtel stoped porting for only one number while I had requested to stop both numbers . I guess Airtel is happy sending the customer to other providers

Mar 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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A

ankur07090

from Gurgaon, Haryana

Feb 2, 2017

Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
Today got a call from Airtel they said your request rejected and I have to make another request again.
what the hell you people are doing. Why not returning the money.

Firstly you are not able to provide the Broadband connection.
Now not refunding my money back.
Reassigning another date and date.

Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.

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Address: Bagpat, Uttar Pradesh, 250619

Website: airtel.in

My village niwara bahhpat UP
NETWORK Problem Very bed network in my village
Pin250619

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Address: Chennai, Tamil Nadu, 600113

I bought a 4G hotspot before 2 months under a 3month plan. They mentioned that we have to pay 3.3k in advance for 3 months to get 10gb per month. And we paid that. Now suddenly after two months, we have been getting calls from airtel customer care asking us to pay 480 again. After my connection got disconnected, i went ahead and asked my service executive about this. He said it was tax and we should pay that. We were not informed in prior about this. The service executive was rude and irresponsible when i asked him why wasn't i informed before.

Mar 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 1 February 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 07, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 1 February 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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A

ankur07090

from Gurgaon, Haryana

Feb 2, 2017

Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
Today got a call from Airtel they said your request rejected and I have to make another request again.
what the hell you people are doing. Why not returning the money.

Firstly you are not able to provide the Broadband connection.
Now not refunding my money back.
Reassigning another date and date.

Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.

Reply

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Address: Bangalore, Karnataka, 560043

Website: Airtel.in

I have taken to duplicate Airtel SIM bearing numbers[protected] and[protected] today at 0700 hrs.

Still now the same is not activated. Request to do the same immediately as I am expecting some important calls.

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Address: 110029

I am an Airtel customer since last 10 years. I am using one plus 3 mobile with dual sim. I have been able to send SMS through my no [protected] but not through the no [protected]. I have tried to contact Airtel but didn't bear any fruit. As a long-term customer of Airtel, I expect atleast some respect for their customers so that they continue to be with them life-long rather than shift midway. Please look into the matter so that I can send SMS from [protected]. Thank you.

Mar 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 1 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 1 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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A

ankur07090

from Gurgaon, Haryana

Feb 2, 2017

Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
Today got a call from Airtel they said your request rejected and I have to make another request again.
what the hell you people are doing. Why not returning the money.

Firstly you are not able to provide the Broadband connection.
Now not refunding my money back.
Reassigning another date and date.

Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.

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Address: 600037

Hi,

I could see an amount of 99 is deducted as "International roaming" charges for a couple of times, dated 14/12/2016 and 01/02/2017 ... The service provider is AIRTEL. I have been as a customer for AIRTEL for more than 10 years in different numbers and they are deducting the money when they wish to do ... I would like to complain about it and need my money back (an amount of 198) to my current account.

Thanks,
Rudra Prakash. S,
0091-[protected]

Feb 17, 2017

Complaint marked as Resolved

I received the deducted money from Airtel. As a corporate company, please don't deduct money as you like from the customers until the customer requested for it. Please resolve all your system program errors.

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 2 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Feb 17, 2017

Updated by rudprka The complaint laid can be closed. I received the money 199 back from Airtel. But please don't deduct the money until, we really asked for the service.

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Address: Kolkata, West Bengal, 129

Website: [email protected]

I complained 30 times against 4G Dongle No. [protected].This no. can not do uninterrupted work.If you donot repair I will quick this line.

Feb 01, 2017

Updated by sudebroy interrupted work of 4G Dongle [protected].Line off and on go.working will be interfered.IF not working well, i will quit this line.on this month.

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Hi,
I m unable to send any SMS via my Airtel prepaid SIM card. My SIM can receive SMS but cannot send them. Plz help me. This problem was rise just 2 months ago. Plz help..

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Address: Bijapur, Karnataka

Website: Google

Sir I had recharge Rs1830/- south standard max for monthly Rs183/- but service provider falsely recharge south value sports pack monthly Rs305/- hence pls change my package into south standard max

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Address: Bangalore, Karnataka, 560037

By Mistake I have done 2 wrong recharges
01/02/2017 BIL/[protected]/Medha 3G/AIRT[protected] Dr. 102.00
01/02/2017 BIL/[protected]/Medha Airtel/AIRT011702 Dr. 200.00

I recharged the wrong number.

Wrong Number is : [protected]

Correct Number is : [protected]

Can these 2 transactions be reversed and added to the correct number

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Address: Chennai, Tamil Nadu, 600002

Based on the attached 299 rs message I have recharge the plan. All free local and std calls + 2 GB 3g internet free. But now I have a plan of Airtel to Airtel unlimited calls for 8 days. I require as per the attached message if not please come with a good solution.

Mobile number [protected]

Yesterday, airtel customer care person contact me for the below issue. Finally he concluded that he will refund the amount in main balance with in 24 hours. But still now the amount of 299rs is not credited in the main balance. Please tell the accurate time when the amount will refund.

I have contact 198 they does not know about the solution. So I have send lot of email to Airtel but no response from their side.

Please respond as soon as possible.

Feb 2, 2017

Complaint marked as Resolved

They have called me from this number 8042855400 and he instructed me the amount of 299 will be refunded with in 24 hours but still the amount not credited I have send more number of email to [email protected] but no response from them

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 1 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 12, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 1 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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