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Airtel Complaints & Reviews

2.1
Updated: Nov 1, 2026
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Airtel reviews & complaints page 1427

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S
surendra Dwivedi
from Noida, Uttar Pradesh
Jan 27, 2017
Resolved
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Resolved

Address: Ghaziabad, Uttar Pradesh

Dear sir we bag to informe you that our no. Port from Vodafone and inter to Airtel Our no. have been started from Airtel but First FRC not applicable From your end. This system have been open in your Mini store at Rajnagar Ghaziabad we have pay Rs.150/ to your end but not do recharge up till now We visit your store but person is not do our recharge. Please do the needful and oblise Thanks Regard. Surendra Dwivedi Ghaziabad mob.[protected] /[protected]
Mar 6, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2017
Airtel Customer Care's response
Dear Mr. Dwivedi,

This is with reference to your post dated 27 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    P
    Padmavathi_ts
    from Bengaluru, Karnataka
    Jan 27, 2017
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560075

    Hi All,

    THis is to bring to your note that the Airtel service is very bad in terms of providing and resolving technical issues and reported the issue and also i have not used the data card for about more than 6 months, 2 times raised a request for closing the connection. in spite of that they were raising bill every month. Seems very unfair and now they demanded me to clear all the payments for 6 month for which i have not used before closing.. Every time they call only for clearing the amount. No one is bother to resolve the technical issue. They also give you false promises to resolve within 6 days and requested us to cancel the request, by doing that nothing improved but my bill amount was raised. Finally I felt it is very unfair from the service part to demand the customers like this in spite of having issue with them. I would not recommend anyone this Airtel services because of this bad service.

    Once the cancellation is requested and data is not used, Consumer forum should help us in ensuring the service provides to stop generating the bill.
    Mar 9, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Feb 05, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 27 January 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      S
      sanjayruj
      from Delhi, Delhi
      Jan 27, 2017
      Resolved
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      Resolved

      Address: Lucknow, Uttar Pradesh, 226022
      Website: www.airtel.in

      I purchased 4G post-paid net pack(Airtel Mob. No.-[protected]) on 20.01.2017 in Lucknow. But till now it is not working after so many reminders to Airtel person.The complaint was lodged on online with reference nos.-OT[protected] & OT[protected] . But on tracking but on tracking Airtel site replies-"No record found. Customer care No.-4444121 was also tried, but it is for fixed line phone only.
      Kindly start my net at the earliest. Thank you.
      (Sanjay Kumar)
      [protected]
      [protected]@gmail.com
      Mar 2, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jan 30, 2017
      Airtel Customer Care's response
      Dear Mr. Kumar,

      This is with reference to your post dated 27 January 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Anil S.
      airtel presence (airtel Customer, service team)
      bharti airtel ltd
      [protected]@in.airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        A
        amit.ashirwad
        from Satellite, Gujarat
        Jan 27, 2017
        Resolved
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        Resolved

        Address: 380015
        Website: www.ashirwadgroup.com

        Dear Sir,

        We have recd the call from your retention team and offered the below plan, but customer care department is showing the different plan...

        Why airtel is fooling the customer.

        We have offered below 349/pm plan

        All india calling free on all nerwork mobile, landline

        Roaming incoming free.

        150+ 400 SMS free per month.

        100/Rs discount per month till 6 months.

        4G data free : 5+1 GB per month, total 6 GB data.

        Below mobile no. were activated...

        [protected]

        [protected]

        [protected]

        [protected]

        [protected]

        We are filling the complaint to customer forum for giving wrong information by airtel...
        Mar 9, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Feb 05, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 27 January 2017.

        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          M
          Mahesh mahesh7
          from Mulki, Karnataka
          Jan 27, 2017
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          Address: 562159

          Sir. i want my yesterday outgoing call list pls. my number [protected] and my e mail id [protected]@gmail.com
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            K
            K Thiruppathy
            from Palasbari, Assam
            Jan 27, 2017
            Resolved
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            Resolved

            Address: 784506
            Website: Airtel complaint cell

            Sir, I am using airtel prepaid mobile no since last and half year. Since last five days there are so many times my account balance have been deducted for so many value added services even I didn't activate any service. Instantly I have been contacted customer service and they solved, deactivated the service and refunded the deducted amount. But, another service is being ativated automatically and balance deducted. this exercise is being happened since last five days and resulting this I am mentally disturbing. So please resolve this problem so that it shouldn't happen in future for good relationship between customer and airtel company. Thanks for an early action.
            Mar 5, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Feb 02, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 27 January 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              A
              Amritsherpal Somal
              from Thanesar, Haryana
              Jan 27, 2017
              Resolved
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              Resolved

              Address: Sangrur, Punjab, 148001

              Dear sir/Madam
              My mobile no. Is [protected], name Amritsherpal singh. I have taken a plan of rs. 250 for 2gb data (3g). But on 15 jan. 2017 I took extra .500 data through smart bites for approximately rs.150. And along qith that I asked from a coustomar care executive if I've used any extra data than my plan, but he assured me that I haven't. Along with that he told me that if my data usage exeeds the limit then it will be disconnected automatically as it was stopped earlier as well after 2 gb consumption. But now I have been charged around 1400 rs. Just because of excessive data consumption. So please do something regarding my bill as I have been misguided by one of your coustomar care executive. I am not able to pay this much. It shall be really kind of you.
              Thanks
              Mar 8, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jan 27, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 27 January 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards
              Akanksha Singh
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              [protected]@in.airtel.com

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Feb 02, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 27 January 2017.
              We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
              We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com
              Look forward to hearing from you.
              Regards
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                sancharidsharma
                from Gurgaon, Haryana
                Jan 27, 2017
                Resolved
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                Resolved

                Address: 700156
                Website: offers.airtel.in

                I took a airtel data sim ([protected]) on 24th Jan'17.

                I was informed that I will get a double data benefit for 10GB data plan with 999 rental. I should get 20GB after activating the offer. But even after activating it on 25th of January'17, I was not provided the offer yet. I called customer care repeatedly but they were not able to resolve the issue. Also raised a complaint (OT[protected] to airtel but didn't receive any reply yet.

                The airtel executive who had given me the connection is also not responding.
                Please look into it. Otherwise I have to discontinue it.

                Please check the screenshots for reference.
                Mar 5, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Feb 01, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 27 January 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  O
                  Olachopra
                  from Erode, Tamil Nadu
                  Jan 27, 2017
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                  Address: New Delhi, Delhi, 110027
                  Website: Airtel.in

                  My airtel number is [protected] is not active I have cleared the bill but my Son is not active and showing no service please help me to activate my sim
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                    A
                    Aafa J S
                    from Ernakulam, Kerala
                    Jan 27, 2017
                    Resolved
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                    Resolved

                    Address: Thiruvananthapuram, Kerala
                    Website: www.airtel.in

                    Dear Sir

                    I am Aafa J S were using an airtel sim ([protected] prepaid) since May 2014 upto 3 January 2017. The sim was taken in the name of my father T Somanathan (Thankanivas Parasuvaikal P O Parassala Trivandrum 695508) on May 2014. On 5 January my sim was not active and I called the customer care. I came to know from a customer care executive that the ownership of the sim is changed to some other person as a postpaid connection. But this was happened without the authorization of my father T Somanathan(original owner). By using that phone number the fraudlent person hacked my facebook and gmail accounts and posted vulgar posts. I really need a statement regarding the details of change of ownership and the airtel showroom from which the change is happened and the details of the current owner. Please kindly respond. My current mail id is [protected]@gmail.com
                    Mar 4, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 31, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 27 January 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards
                    Akanksha Singh
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    The fraudulent person 😂😂😂😂
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                      U
                      Usha Nanjundan
                      from Mumbai, Maharashtra
                      Jan 27, 2017
                      Resolved
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                      Resolved

                      Address: 560078

                      Dear sir,
                      we wish to bring your notice that there is a Airtel Broadband junction box in front of our house. The junction box was installed without our knowledge and it is right in front of our gate. Now the junction box is causing a lot inconvenience to us as we cannot park our Four wheeler inside our parking lot. It is requested to remove or shift the Airtel Broadband Junction Box at the earliest.
                      Thanking You.
                      Usha jagannathan and Nanjundan appavuchetty
                      House no 20, 1st avenue, 4th main, teachers colony
                      Venkatapura, Bangalore-560037
                      Mar 9, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 27, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 27 January 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards
                      Akanksha Singh
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Feb 04, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 27 January 2017.

                      We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                      We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                      Look forward to hearing from you.

                      Regards
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        M
                        Manvendra14
                        from Mumbai, Maharashtra
                        Jan 27, 2017
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                        Airtel provide me data offer i.e.1.5 GB at RS147 for 28 days.when i recharge it, i received only 550 MB data for 18 days.please resolve my complaint.
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                          P
                          Pilassery
                          from Chittur, Kerala
                          Jan 27, 2017
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                          Address: Kozhikode, Kerala, 673317
                          Website: Airtel

                          Every month bill is 30-35% over than actual usage. A worst company
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                            Smartyravisingh
                            from New Delhi, Delhi
                            Jan 27, 2017
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                            Address: New Delhi, Delhi, 110046
                            Website: www.consumercomplaints.in/new_complaint

                            I'm facing a network issue last 5 month but till issue has been not resolved very very bad Airtel Service,
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                              J
                              Jashan Sekhon
                              from Bathinda, Punjab
                              Jan 27, 2017
                              Report
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                              Address: 151504
                              Website: airtel.in

                              I m unable to send sms from my airtel no. [protected].. From last month its happening .. Plzz resolve this problem.. Smsc no. is [protected]
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                                R
                                Rukaiya Lakdawala
                                from Mumbai, Maharashtra
                                Jan 27, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400008
                                Website: 54321

                                Hi,
                                From a really long time i am receiving messages from 54321 and i have been charged a considerable amount for the same.
                                On a daily basis I receive these messages stating whose calls I've missed. Okay still understood. But otherwise also in pesetered when no missed calls are there by messages which state:-
                                'No messages exists for this service on 23/10/2016'
                                I'm charged an amount of Rs 5 per message which end up draining out all the balance that I have. Simply lost around Rs 78 last month due to this.

                                It gives me shear disappointment that airtel allows for such services to be carried forward. Highly troublesome for the users.

                                Hence, I want to deactivate it as soon as posssible.
                                Plz resolve this soon.
                                Mar 6, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 02, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 27 January 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Akanksha Singh
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  S
                                  Samarth Dubey
                                  from Kolkata, West Bengal
                                  Jan 26, 2017
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal, 700048

                                  Dear service team,

                                  Hi, this is Rajeev Dubey from Kolkata having airtel prepaid connection no. 0091-[protected]. I lost my mobile today evening I.e. at 1800 hrs on 26.01.2017, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

                                  Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

                                  Thanks,
                                  Rajeev Dubey
                                  Mobile[protected]
                                  Mar 5, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 02, 2017
                                  Airtel Customer Care's response
                                  Dear Mr. Dubey,

                                  This is with reference to your post dated 26 January 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    L
                                    Luker Column
                                    from Chennai, Tamil Nadu
                                    Jan 26, 2017
                                    Resolved
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                                    Resolved

                                    Address: 629251

                                    Hi, am luker column nd my number is [protected] in which i hv registered my airtel money acnt app. But just few days before i wrongly entered the mpin 3 tym. For which my accnt got blocked from last 15 days. Kindly suggest me a solution or unblock ma account. As am unble to access the service. My email id is [protected]@gmail.com. Please notify me as soon as possible.
                                    Mar 14, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 27, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 26 January 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards
                                    Akanksha Singh
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Feb 09, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

                                    Should you require further information, please feel free to write to us at [protected]@airtelbank.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

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                                      G
                                      Girish Kare
                                      from Mumbai, Maharashtra
                                      Jan 26, 2017
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                                      Address: Pune, Maharashtra, 411052
                                      Website: Airtell

                                      Recieved message about recharge 152 will get 4 GB data after recharging I have got only 1 GB data ..In message it's not mentioned in offer about upto 4gb so it's fraud and missguiding users
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                                        B
                                        B.P.Tripathi
                                        from Jammu, Jammu and Kashmir
                                        Jan 26, 2017
                                        Resolved
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                                        Resolved

                                        Website: [email protected]

                                        I have been using a prepaid sim with mobile no.[protected]. After theft of mobile phone, I purchsed a 4G duplicate SIM no.[protected]U from Airtel Stores Paharganj, New Delhi.This sim did no work. The above store has issued another 4 G duplicate sim no.[protected]U. The sim is showing the network while putting in non-4G set, as advised by the above stores for the purpose of activation, The sim is not activated/working from the date of issue i.e. 23.01.2017. Pl. resolve the issue at the earliest.
                                        Mar 9, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 02, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 26 January 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        [protected]@in.airtel.com

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