Airtel Complaints & Reviews

Hello, my name is Dinesh kumar mobile number [protected] (Rajasthan). I forgot my mpin and giving details it's showing blocked my account please help me

Hi, i had requested AIrtel to port from old BSNL connection to AIrtel, and the application collected by Airtel Executive, new sim issued immedeately on[protected], later on 20th jan 2017, my BSNL Sim has been deactivated and when i tried inserting the Airtel Sim, the same is not showing any network.
i had registered complaint with Airtel customer care and on social media as well, but no help.
later i had requested for new sim, its been a week since my request for new sim, neither they are delivering sim to my address nor they are giving when i visited the AIrtel store.
i am total frustrated and irritated, nobody is there to help me, offcourse every day one customer care call to my alternative number, just for the sake of knowing the status of my complaint and till today, nobody has tried really helping me with the problem.

now i want to switch back to BSNL, since this airtel is not activating my sim atleast, if my connection rejected i can happily switch back to BSNL.

My complaint reference number is: 73712753
i request you to either to activate or if not possible Cancel my connection here and cancellation details to my mail ID canaveen.[protected]@gmail.com, so that i will get the BSNL connection.
i have faced hell lot of problem with this please do resolve this.

Hi sir,

this is k.v.s.n.s. Rao
vijaylaxmi nagar,
mandapeta-533308.
since 1 year am facing the AIRTEL network problem.
executives came and check the signal strength and told me that please wait for few days and weeks, .. have to replace hardware part at tower which is warehouse hyderabad.
till now my problem was not yet resolved.

Hi,
On 20th January, i Received a call from Ms. Pooja for changing number from vodafone to airtel postpaid and i mailed them my adhar card and did send Rs. 250 via paytm to Mr. naveen.
His number is- [protected] and people came for verification also but after few days i got a message that my verification process is not completed and he didnt even bother to send the sim.
After calling him so many times he stopped picking up my calls also.
If you want i can send you the transaction id also as a proof of paying the amount.
Now i have seen airtel services and dont want to use any service of airtel.
I told him if he is not having time to do the work for which he isalready paid then can refund me that.
I need a strict action to be taken on the same or else would file a FIR.

I have paid Rs 3619/- towards new Airtel Broadband Connection on 30/01/2016. Still there is no connection. Yesterday one guy came and said I have opted for Copper Wire. I was promised Fiber connection. At same rate in same apartment flat mates have took fiber net and I have been offered copper wire connection. Additionally as there is no copper wire support is my apartment he said he can't install connection. I will provide CAF No and transaction Id on response to this query.

Airtel changes 450Rs 3GB data plan to 400Rs a month ago( as confirmed by Airtel) and they did not communicate this to customers. According to them they are sending messages to intimate customers and it should be done in few days then whey did they not change the plans on their own into customers account and waiting for customers to call?? Informing cutsomers via SMS can be done simultaneously.

Absolutely wrong practice been followed and I dont know if they give waiver to customers pro actively or will wait for customers to comeback.

if someone can look into this and stop this malpractice.

Dear Sir/Madam,
I purchased 'Unlimited calling Plan Local +STD to any Network in INDIA' from AIRTEL official wbesite ONLINE @345/- INR (valid for 28 days) on 23rd January.

My AIRTEL Number is - [protected].

Today is 1st February 2017. But from last nite my phone call stopped ..I am not able to call anywhere from my number.Everywtime it was saying that I have Low balance in my number.
This is kind a cheating case they have done.

Please review my number and update me. I had spoken 3/4 times to AIRTEL Customer care..But didnt get satisfactory answer.

Please do the needful.Thank you,
Regards
Amit Kumar Mandal

I booked a broadband at 09th january and payed via online at 10..till now there is no proper response regrading to the activation..Tell me how to get my money back..i strongly recommend that if anybody seeng ths post dnt buy an broadband from airtel theri response is worst the cal respresentatives are irresponsible they are not willing to talkkkk...

I lost my above phone on 31st January 2017 around noon on Bangalore Golf Club. I request you to block this number immediately. Please confirm on this email. Necessary details given below -

Owners name : Pushpa Mudaliar
Monthly billing in my name. is paid thru ECS
Home address : 5/C, Coventry Apts, Convent Road, Richmond Town, Banglore.
Email address : pushpa.[protected]@gmail.com
Mobile number[protected]
Please confirm on my email address or on my mobile number ASAP

Dear Consumer Complaints Service,

My name is Som Shekhar. K & i have Airtel postpaid connection with number [protected] with in Andhra Pradesh region. After numerous Calls to Customer Service and Visitings to the Airtel Store still the problem with my 4G SIM Internet usage is not resolved.

I lost the signals of my 4G Sim and not able to connect to internet, The signals are very slow than 2G Sim since 04/01/2017 . I approached the near by Airtel Store on 27/01/2017 after a lot of vein trying to get the settings by the customer care and even though I raised several complaints and none of them are resolved . The Airtel Store executive also tried to get the 4G signals on my sim and after a lot of Vein the executive issued a new sim thinking it might be the problem with my sim card after coming to conclusion that my phone is having two sim slots and both are working fine when other mobile service sim like Idea 4G Sim is working fine in both sim slots.

After inserting the new sim I received new internet settings and saved it and restarted the mobile and I am still facing the same 4G Sim signal problem with my allotted number and the executive mentioned that she will send an email to the back end team of airtel and she did write an email in front of me and had sent to airtel and mentioned that I will receive a call from the back end team and the problem will be resolved... Still no one reached me regarding it and the problem with the Sim card Signals still continues after the open network check and sim change and all tries.

I don't have any pending bills at all. When i am trying to reach the Airtel customer service representatives, all are mentioning that there is no problem with their service & it will get sorted soon. I could not check my office emails and do the office work till now due to this issue since 04/01/2017 .

I want the problem to be resolved ASAP if the problem still continuous I will no longer pay the coming month bill amount until the problem is completely resolved and I want to raise a complain demanding the compansation for waste of my valuable time & money since more than 25 days as I am using prepaid IDEA 4G Sim with Internet package recharge of 235rs for 1 gb 4g/3g Internet data whenever I am in need eventhough after having 3gb of data with my post paid bill plan charged 549 rs per month with AIRTEL.

It is really embarrassing after several calls to customer service and visits to airtel store there is no proper response from their end. We feel like AIRTEL are taking undue advantage of the customer's.

Attached are the Screen Shots about the Internet connectivity and to download AIRTEL APP from Google play store which is 7.93 MB file is showing 2 hours time for downloading.You can clearly check the time in the Screenshots.

**** HOPE YOU UNDERSTAND THE ISSUE ****

I CAN BE REACHED UPON MY EMAIL

I have running one shop. that shop i should using airtel broadband 1099/- plan.and then including fiber modem attached. but they are not given modem.and also then my plan changed to 1699/- without my information.i should complaint customercare 20 times.we are not responding.and also another one complaint issue to nearby airtel showroom. but no response.my bill also 3000/-rs extra charges.how could it possible. plz organize this problem.

My transaction no[protected] and[protected] has failed but money deducted. Almost a month passed but money not refunded. Customer care executives also cannot help me out. Need to know when money will be refunded or not. My earlier complaint no. PR[protected] and PR[protected] regarding same issue has been closed without redressal. Pathetic experience from greivance team as they cannot track the transaction id also.

I am a customer of Airtel from last 3yrs. I never checked my postpaid bill & just paid it blindly but now from last 6-7 month they give me bill more than my usages. from last two months i started checking my bill & found that they are giving me a lumpsum bill with calculation mistakes & mentioning usages which i never used. Its very disappointing to see mistakes in calculation & as it is system generated bill i am sure that same mistakes they have been made with other customers also, but unfortunately no one check the bill as all customers blindly trust on their service provider. I called customer care many times & told them about this, they also agreed & apologize but not ready to give me corrected bill. So now i cant pay my bill & now they stops my outgoing services.
Its very pathetic for any customer to see such kind of bussiness strategy from their service provider.

मेरे द्वारा एयरटेल एपस् में 250 रू० में 250 का टाल्क टाईम एंव 3 GB 3G/4G डेटा दिये जाने का लाभ प्रदर्शित था, उक्त लाभ को पाने के लिये मैंने Mob. No. [protected] मे 250 रु० का रिचार्ज एप्स के माध्यम से किया मुझे 250 रु० का टाल्क टाईम और 1GB 3G/4G डेटा का ही लाभ प्रदान किया गया, शेष 2G 3G/4G का लाभ क्यू नहीं दिया गया। अनुरोध है एप्स में प्रदर्शित लाभ के अनुसार मुझे डेटा प्रदान किया जाये। एप्स का स्क्रीन साट फोटो प्रमाण हेतु प्रेषित है।

Dear sir
My name is Ariba Naz
My airtel no. is [protected]
This no. Has been swaped
I received a call saying i must message a 20 digit no. To 121 else my no.
Will be blocked
And if i do so i will get 2 months talk time.
That 20 digit no. Was messaged to me
I did the same. I messaged that 20 digit no. To 121
And now my phone doesn't show any network.
I talked to customer care executive
He told me its is a fraud and my no. Has been swapped
Some one else is using my no.
I request you to please help in in deactivating that no. So that it is not
used for false means or transferring back to me.
I am attaching the screenshot of the no. From which i got that call and
message.
And another screenshot of reply form 121 airtel
Looking forward for ur kind help.

I have prepaid 3G internet connection at Rudrapur Distt Udham Singh Nagar Uttrakhand. My connection No is [protected] in the name of O.P.Khetarpal.I have been receiving very poor signals and due to this not able to work properly on net.On 23/01/17 I lodged a complaint on customer care No [protected] and talked Mr Mohit and Satyam and I was assured that my complaint would be resolved by 25/01/17. But it was not rectified. I again lodged a compalint on 25/01/17 and talked to Mr Amrish who told me that my complaint would be resolved by 30/01/17 ie too late.But I am surprised that till date my complaint has not been resolved.My Mobile No is [protected]
Please do the needful and resolve the complaint to the earliest
Regards
Om Parkash

I had already lodged a complaint on 27th jan 2017 that the bill for the previous month has been charged exorbitantly. I am using the same post paid number for the past 11 plus years and my bill has never crossed more than 450 Rs. per month at any given point of time. When contacted Airtel office i was told that i had used 900 sms, which is impossible. Moreover the charges are 1Re per sms. This is ridiculous and crazy where Airtel is just fleecing the customers and forcing them to port. Its 4 days ago, i had complained, till now no call or response from the company. If my bill charges are authenticate, i will pay or else i will not unless and until its revised and rolled back.

Dear Sir,

i want to reactivate my airtelno:[protected]. i am aboard and want to send my family for vacation next month to india. the validity is till up to 2021 and balance more than 150 INR.
Request you to reactivate my no

regards,
FAIZUDDIN

I am currently residing in Chennai and I took Airtel Broadband for my rented flat in Thoraipakkam. Due to confusion in previous bill payments, the October and November month bill could not be paid due to which Airtel executives disconnected the connection by November 30th without any prior notice. In December, one executive called me and asked me for the bill payment and also asked me if I wish to reconnect the connection. Since I was not happy with the Airtel schemes and the service they provide, I asked them not to reconnect it and told them that after they clear the confusions for the previous bill payments, I will pay the bill amount. But they didn't respond to anything and in January they called me and said that even after disconnection, they generated the bill for both December and January month and asked me to pay asap. I called customer care many times in December and january and they keep talking in their regional language and I am not able to understand anything. This is pure harassment. The Airtel executives voluntarily disconnected my connection in November itself and now asking me to pay bill till January? Please look into the matter.
Fix line Number : [protected]

Recharged my prepaid mobile no [protected] for Rs148 on 30 jan 17 vide txn id[protected]. But your SMS stated the recharge failed. In the transaction history recharge details can be found. However the recharge amount is not reflected in my mobile, in stead in SMS it is stated "Recharge done on 30 jan 17 11.52 Am .MRP Rs 148.00, PF 127.70, S tax Rs 19.30. Talk time:Rs1.00. balance 79.00 TransID[protected]. Benefit: Free Local and STD Airtel to Airtel mobile calls and 50 MB 3G per 4G daata for 28 days. ----". The balance stated in the msg is in respect of a previous recharge. So what about my recharge for Rs148? Plz look into it and ensure the recharge value of Rs148 is shown as the balance iin my mobile.