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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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G
ghoshsmr
from Gurgaon, Haryana
Jan 20, 2017
Resolved
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Resolved

Address: Bangalore, Karnataka, 560035
Website: www.airtel.in/myplan?utm_Source=Google&utm_content=postpaid&utm_Medium=Search&utm_campai

I've been charged 41000 as a part of data usage over international roaming, all through while I was on WiFi very much and now Airtel is harassing by barring my number and asking for a letter to bring from consumer forum with a plea of getting charges refused.
Airtel now acting and misbehaving in conversation, I have been given enough explanation and evidences per my knowledge but they want to only listen to their system. charges are 55MB data for 41000INR which is like unnecessary blaming a consumer and harassing. There is too much lack of communication and officials are hiding to reply anything over emails.
I am fed up, please help
May 9, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 23 January 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Feb 02, 2017
Updated by ghoshsmr
I am getting dirty collection calls, evenafter timeline given to me until 22nd Feb then is these kind of calls required ? And surprisingly got to know, Airtel just to avoid customer query they put down phone receiver with any xyz update or irrelevant status. This is really very surprising and disappointing, I am using this number for ages now and multiple times flew to outside country and never such charges occur. Now when I have dues, I want assistance but Airtel using unfair means to trouble and exploit.
Email Id - imraan.[protected]@airtel.in
Contact no. - [protected]
Wrote multiple emails but all are unanswered, commitment was closure until 22nd Feb but now these calls becoming harassment and really bad type dealing. Have to reach some security authority as this is sounding very unsafe talking to Airtel collection folks.
Feb 02, 2017
Updated by ghoshsmr
Can I request for a call from Airtel team at [protected] before I take next step, I have been going through tremendous mental pressure and want to end this today. This is really becoming unsecure and Airtel team is not treating our reach properly, instead directing it to some other external agency.
I have paid for Jan 2017 dues and Dec 2016 is left out, waiting for resolution which is promised until 22nd Feb over mail but collection team is troubling day in day out.
Feb 02, 2017
Updated by ghoshsmr
Again a threat call and they are calling themselves Airtel officials but I have serious doubt. Updating this space regularly so it is documented and If any mishchieve happens it can be recorded.
From this number : [protected]
Please help here.
Feb 04, 2017
Updated by ghoshsmr
Awaiting response team, time is slipping. Please advise
Feb 13, 2017
Updated by ghoshsmr
Yet to hear back on this team, please expedite.
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    A
    ankitkedia2407
    from Noida, Uttar Pradesh
    Jan 20, 2017
    Resolved
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    Resolved

    I have called 1925 two times to stop deducting data from main balance.
    But it has happened 3 times in a row now that you have deducted from main balance.
    I am hugely disappointed by your service, i will be shortly shifting to other carrier .
    It is against TRAI regulation. you have already fraud 1000 Rs from me, and if your doing it in global scale, you are earning millions of dollar from this fraud.

    my no : +91 [protected]
    Feb 26, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jan 25, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 20 January 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      R
      reetavijay
      from Nagpur, Maharashtra
      Jan 20, 2017
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      Address: 442706

      I have data recharge of Rs 349/-on[protected] but not recharged tilldate. please improve the performance of Airtel.

      Either pay or return the money to my account . why this type happens .

      Reeta
      Jan 20, 2017
      Updated by reetavijay
      mobile no hasbeen recharged on[protected] of Rs 349 /-by Airtel net work butnot recharged tilldate for [protected]
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        M
        MPVinayKumar
        from Chennai, Tamil Nadu
        Jan 20, 2017
        Resolved
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        Resolved

        Address: 560100

        I have taken MNP offer to AIRTEL, once my sim gets activated, ShopeKeeper tries to recharge the MNP offer and he gets 'unable to recharge offer for this xxxxx number' on Jan-15-2017.

        on Jan-15-2017:
        i called to customer care, and explained the problem they told will be resolved in 24 hrs. i went to shopKeeper on and requested him to recharge MNP-offer same issue.

        on Jan-17-2017:
        i called to customer care again on Jan-17-2017, same story, wait for 24 hrs.
        So far, no progress.
        May 11, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Jan 20, 2017
        Binder Pank's response
        i need to outgoing & incoming call details
        Verified Support
        Jan 20, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 20 January 2017.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Anil S.
        airtel presence (airtel Customer, service team)
        bharti airtel ltd
        [protected]@in.airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Jan 21, 2017
        Updated by MPVinayKumar
        @binder: MNP offer is All STD & Local calls 30p/mnt, and some XXX sms free per day for 3 months.
        Verified Support
        Feb 01, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 20 January 2017.
        We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com
        Look forward to hearing from you.
        Regards
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Feb 07, 2017
        Updated by MPVinayKumar
        hi Team,

        No one called me so far. I have raised many complaints with customer care, same song all the time(wait for 24 hours).

        it's a very bad experience for me to choose AIRTEL.
        I need outgoing & incoming call detail
        MPVinayKumar's [Complaint's author] reply, Jan 24, 2017
        i didn't get you, what you are asking exactly ..?
        MNP offer is All STD & Local calls 30p/mnt, and some XXX sms free per day for 3 months.
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          V
          Vijay Kontamwar
          from Pune, Maharashtra
          Jan 20, 2017
          Resolved
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          Resolved

          Address: 411017
          Website: www.airtel.in

          AIRTEL hot spot purchasedfor5000+ taxes.4G servicedate 23/03/16.Conditios [protected]@950.Free for 6moths.Worked and gave performance for 2 months.6months survived.Pay after 6 months on data of 4G and if speed less no charges.Paid first bill on19/4/2016.Nocharges for lower speedLater charges for all data which I refused.No of mails sent .No reply.no [protected]
          Feb 22, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jan 22, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 20 January 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Dear sir,

          I lost my Mobile on 9th January 2017, and i am requesting you reissue my new SIM card and my mobile number is +91 [protected]
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            S
            Sujay Kulkarni
            from Bengaluru, Karnataka
            Jan 20, 2017
            Resolved
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            Resolved

            Address: Bangalore, Karnataka, 560085
            Website: www.airtel.in

            The service request ID '[protected]' which as requested on 11/01/2017 was not addressed properly. Even though the customer support executives promised me that the installation would happen within 72 hours, there was no update for 9 days. And when I checked with them on 20/01/2017 they asked for 48 hours more.

            There was absolutely no update on any of the status. This is careless of Airtel not valuing the Customer's time. They didn't even have the courtesy o[censored]pdating about the delay. This is unacceptable.
            Feb 28, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jan 26, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 20 January 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            The app is not updated with Bollywood albums like Dangal, Dear zindagi and Ok Jaanu etc
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              Smartyravisingh
              from New Delhi, Delhi
              Jan 20, 2017
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110046
              Website: www.consumercomplaints.in/new_complaint

              Dear Airtel Manager,

              I'm customer of Airtel I'm facing a network issue last 5 month. Everyday I'm sending mail to the HO But till never reply from HO side sep2016 2service tech visited my place & cheek the area and he told after 15to20 days issue has been resolved but issue has been not resolved some Airtel employee Deepika call me same information inform very bad service, My Airtel no is [protected]. any further quire please call my alt no [protected] so look the matter & resolved my issue do the needful.

              Regards,
              Ravi Kumar Singh
              [protected]
              May 11, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jan 20, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 20 January 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              Anil S.
              airtel presence (airtel Customer, service team)
              bharti airtel ltd
              [protected]@in.airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Jan 20, 2017
              Updated by Smartyravisingh
              Now I'm free please call me my no is [protected].
              Jan 21, 2017
              Updated by Smartyravisingh
              Till time never call from Airtel side very bad service
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                R
                ravi kumarsingh
                Jan 20, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110046
                Website: www.consumercomplaints.in/new_complaint

                Dear Airtel Manager,

                I'm customer of Airtel I'm facing a network issue last 5 month. Everyday I'm sending mail to the HO But till never reply from HO side sep2016 2service tech visited my place & cheek the area and he told after 15to20 days issue has been resolved but issue has been not resolved some Airtel employee Deepika call me same information inform very bad service, My Airtel no is [protected]. any further quire please call my alt no [protected] so look the matter & resolved my issue do the needful.

                Regards,
                Ravi Kumar Singh
                [protected]
                Feb 26, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Jan 20, 2017
                Updated by ravi kumarsingh
                only call me my alt no [protected] in 5o'clock today in the evening time.
                Verified Support
                Jan 25, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 20 January 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Oct 23, 2017
                Updated by ravi kumarsingh
                Very pathetic Airtel service. Still I am facing same issue.
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                  S
                  Shival Tiwari
                  from Indore, Madhya Pradesh
                  Jan 20, 2017
                  Resolved
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                  Resolved

                  Address: Indore, Madhya Pradesh, 452010
                  Website: Airtel india

                  I had recharged net pack of 246 with my airtel app twice on 20 december 2016 and money deducted from account. I got msg of failed transaction and stated that money will be refunded in 10 days but not done yet. My txn id for both transactions are[protected] and[protected] and mob no is [protected]. Further i had talked with customer care executive on 5th jan 2017 and they are unable to resolve my problem.
                  Kindly return my money in my respective account asap and try to train your executives to resolve the issues effectively
                  Mar 9, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Feb 01, 2017
                  Updated by Shival Tiwari
                  My complaint is closed without resolving..very very pathetic service from airtel customer care
                  Verified Support
                  Feb 01, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 20 January 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    B
                    Bahadur Singh Solanki
                    from Chhabra, Rajasthan
                    Jan 20, 2017
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                    Address: Sonbhadra, Uttar Pradesh, 324005

                    I recharge mo.no [protected] by mistake n with tra.id [protected] for rs 5o .my correct no.is [protected] B.S.Solanki
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                      S
                      Swapan. GHOSHAL
                      from Kolkata, West Bengal
                      Jan 20, 2017
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal, 700025

                      Using AIRTELapp I recharged IR pack for voice and data for Rs998, tr id[protected] on 8.1.17. The money was promptly debited, but this was not appearing in transaction history or in my account through your app. The pack was not effective. I was travelling overseas and was in great trouble. I made a complaint, ref PR[protected] on 10.1.17 but it was closed by you arbitrarily without resolving.
                      I am now back in India and have no use of the IR pack. I request you to refund the money asap. Immediate action required.

                      I am trying to raise complaint again at AIRTEL site but getting message service not available.
                      Feb 28, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 26, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 20 January 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      I have seen no positive action yet ! Playing with customers money is one thing. But putting a customer in trouble in a foreign land is unacceptable.
                      Today I received a call from AIRTEL requesting the relevant screenshots.
                      Following screenshots are attached. Hopefully somebody will wake up !

                      1) Confirmation of recharge on 8/1/17
                      2) Confirmation of receiving complaint
                      3) Transaction history in AIRTEL mobile app today. Does not show the transaction
                      4)Transaction history in the website MyAirtel. SHOWS the transaction.

                      Sorry the attachments are not going ...it says "too large".
                      But these evidences are available with me for the asking.
                      On 26th, there is a posting from AIRTEL "We would like to confirm that we have shared the resolution details with you". I am quite surprised. Who has shared which details with whom and when? Does it concern my complaint?

                      As far I am concerned, the matter is still unresolved. Nobody has contacted me. I am quite fed up and I think time is close to take the matter one step further.
                      Anybody listening.
                      I have seen no positive action yet ! I do not know which is the worse crime- playing with customers money, putting a customer in trouble in a foreign, or not responding to customer's complaint. Is anybody listening?
                      The complaint was lodged on January 26. Today it is April 29.
                      How long do I have to wait for a resolution???
                      The indication is clearly evasive.
                      The attitude is deplorable.
                      Is that the way AIRTEL chooses to serve their customers???
                      At least give me a date by which you propose to resolve.
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                        Vignesh904
                        from Bengaluru, Karnataka
                        Jan 20, 2017
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600063
                        Website: Airtel digital tv

                        Dear sir,
                        On 10 Jan 2016 I paid for one year subscription of my airtel digital TV in an offer which provided me that if I pay for 11 months and I can avail 1 month free and I paid and availed the offer but 1 month free was not awarded as per the offer and my mobile no is [protected] and this no can be used as my consumer no for verification and I gave a complaint to airtel a month ago on December first week but they have not replied effectively and they did not provide any solution to this problem till now
                        Feb 20, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 20, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 20 January 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd
                        [protected]@in.airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          onlythesunny
                          from Gurgaon, Haryana
                          Jan 20, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110095

                          Dear sir/mam,

                          Myself Pradeep Kumar and my fixedline no is [protected] i am a airtel customer since 8 years but i want to decided the disconnection because of your wrong plan commitment by your agent i am really fedup of your airtel services your retention team was given me the new plan of 799 with 16 mbps and new modem on 15 january 2017 but till today the plan is not activated i was complaint many times in your customer care but they said u wait for 24 hours due to system error. Today is the 6th day of my complaint but did not taken any action against my complaint i am totally fedup of your services so please disconnect my connection as soon as possible because you are not able to giving me the best services so i decided to change my service provider for better plans and services also... Your agent have not having helping tendency..

                          Thanks and regards
                          Pradeep Kumar
                          [protected]
                          [protected]
                          Mar 5, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Jan 21, 2017
                          Updated by onlythesunny
                          Please respond me as soon as possible n already waiting from 1 week.
                          Jan 23, 2017
                          Updated by onlythesunny
                          Dear sir mam

                          M still waiting for your reply today u have completed 72 hours but did not reply me till today...
                          Verified Support
                          Feb 01, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 20 January 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Akanksha Singh
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            mfector
                            from Darbhanga, Bihar
                            Jan 20, 2017
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                            Address: Sri Ganganagar, Rajasthan, 335001

                            I recently ported from Reliance GSM to Airtel . Post porting, M facing very very poor network connectivity in my location. Net speed is very poor when mobile data is turn on network is dropping. When Someones call on my number it has saying not reachable.Big mistake to port my Reliance network
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                              nishu rajnish
                              from Bengaluru, Karnataka
                              Jan 19, 2017
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                              Address: Mohali, Punjab, 140604

                              Dear sir/madam,

                              Reg : Mobile No :[protected] parveen w/o rajnish kumar

                              please giv us calling (outgoing+incoming) detail july 2016 to 20 january 2017

                              thanks
                              rajnish kumar
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                                C
                                Jan 19, 2017
                                Resolved
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                                Resolved

                                Address: 743425

                                I have already recharge a promo rs-17 (all local call charges 1.2p/2sec) but when i call to a particular number (ending with 9054) then the promo are not working, and the call charges goes too high so i am writing. Please solve my problem as fast as possible.
                                Also i have call to customer care for the problem, they have told me that they have registered a complain against my problem & the problem will solve within 16.01.17 & i will get the complain no via sms but i did not get any complain no & till now the problem is going on.

                                Thanking you .
                                Feb 28, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 26, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 19 January 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Akanksha Singh
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  T
                                  Tracy Whitney
                                  from Ranchi, Jharkhand
                                  Jan 19, 2017
                                  Resolved
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                                  Resolved

                                  Address: 8006662224

                                  I am getting unwanted calls and messages from an unknown number from the past few days. And I want that number to be blocked on my simply. Because the message I've been getting are really offensive and disrespectful for a girl. I might take legal actions against that man if I continue to get those calls and messages. But in a country like India one has to think thousand times before filling a legal complaint against a man because you never know, the next day you might get attack by acid on your face. So I prefer t stay quiet and solve my problem as quietly as possible. So please resolve my problem and block that number on my sim.
                                  Feb 22, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 20, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 19 January 2017.

                                  Please use our call manager service to manage such unsolicited calls.

                                  Please refer this link - https://www.airtel.in/airtellive/service/ACM to know more about the call manager service

                                  You may also report this to law enforcement authorities.

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence

                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    G
                                    gomuk
                                    from Kolkata, West Bengal
                                    Jan 19, 2017
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 091

                                    I am a senior citizen of 63 years old visited for changing he sim which is not working in my phone[protected].
                                    Lady in the store harassed me to accept the xerox copy of the document (address proof) as the print of xerox is dark inspite my request to check the original.
                                    There are no near by shop of xerox other than i get the document xeroxed.

                                    Ultimately i left the store without sim.
                                    Feb 28, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 23, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 19 January 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      G
                                      Ghanshyamdas gattani
                                      from Sagar, Madhya Pradesh
                                      Jan 19, 2017
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                                      Address: Katni, Madhya Pradesh
                                      Website: [email protected]

                                      Sir i m nt able to use my internet connection nd landline facilities I have complaint many tyms nd noone is answering i[censored] cant provide serivice so plz cut my airtel connection otherwise i m not going to pay bill
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                                        P
                                        Pavan Angadi
                                        from Chennai, Tamil Nadu
                                        Jan 19, 2017
                                        Resolved
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                                        Resolved

                                        Address: 560079

                                        Hi,
                                        I recently ported from Vodafone Karnataka to Airtel Karnataka. Post porting, I am unable to receive any calls. Whenever someone tries to call me, they get a message - "Number is invalid" and even i am not able to send and receive messages. When I complained on 198 on 14th and 18th of January 2017, they informed me that it is resolved, however the issue still exists and they have registered a complaint and asked to wait for 72 hours. This is really disappointing. Airtel doesn't seem to have any immediate solution.

                                        Regards,
                                        Pavan
                                        Mar 2, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 20, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 19 January 2017.

                                        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                        We look forward to receive the required details.

                                        Regards,

                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd
                                        [protected]@in.airtel.com

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Jan 20, 2017
                                        Updated by Pavan Angadi
                                        You can call me at [protected] between 11:30am to 2:00 pm today.
                                        Verified Support
                                        Jan 23, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Jan 26, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 19 January 2017.

                                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Jan 30, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 19 January 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd
                                        [protected]@in.airtel.com
                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        You can call me at [protected] between 11:30am to 2:00 pm today.
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