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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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I
israr3525
from Mainpuri, Uttar Pradesh
Jan 24, 2017
Resolved
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Address: Saharanpur, Uttar Pradesh, 247001

My airtel DTH multiple account not activitie
My account number is=[protected]
My complaint number is=98198156
My complaint not salusain please help me
Jan 26, 2017
Complaint marked as Resolved 
Yes my problem is solve thank you
Jan 24, 2017
Updated by israr3525
Solution solve thank you very manch
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    K
    Krishnapriya Upadrasta
    from Hyderabad, Telangana
    Jan 24, 2017
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh, 500018
    Website: [email protected]

    I have recharged with rs.269 on my airtel app thrice on 21st december 2016, and twice on 18th january 2017. The transactions were failes but money was debited from my account. It has been a month and not a single penny was credited back into my account from airtel. Despite so many mails and calls to the customer care of airtel of which everything has gone vain, my money was never refunded. I want to get my money back from the airtel. Please. Look forward into the issue and resolve the problem soon.
    Mar 2, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jan 25, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 24 January 2017.

    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

    We look forward to receive the required details.

    Regards,

    Akanksha Singh
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    [protected]@in.airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Jan 29, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 24 January 2017.

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at [protected]@in.airtel.com

    Regards
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Hi..I have recharged for rupees 349 through my airtel app bt for first time it shown as error so I did the process again but at last double amount has been deducted. I need the amount back to my account or else keep the same for next month. Please help me with this.
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      M
      mishraabhijit06
      Jan 24, 2017
      Resolved
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      Resolved

      Address: 753002

      Respected Sir/ Madam
      I am using this no [protected] for last 3 months on airtel network but on Dt24/01/2017, the company was not informing me, and he take a wrong foot step to block my respective mob no. after that i contacting his company executive they says that last 3 months you have not do any such kind mobile top up for which that no was blocked,
      Dear sir already i have valid proof of my transaction details related to that mob no of my last recharge was that on dec 31/12/2016 already the transaction was available with me .
      Dear sir that mob no was very important for me because that mob already linked me online transactions, respective bank account, now i am hope less what to do at that time still i am full of tension on today morning, kindly arrange that mob no and a necessary step for which, i should remain obliged towards you.
      Mar 6, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Feb 02, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 24 January 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Sir i am sunita kumari call details desmber 2016 to jan 2017 my mob [protected] my email adress [protected]@gmil.in. thanks sir
      I have purchased airtel Top-Up Recharge of Rs. 10/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

      Serial No:[protected]

      Secret Pin:**************26

      My Mobile No:[protected]
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        N
        nikhil nambiar
        from Bengaluru, Karnataka
        Jan 24, 2017
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560029

        Hi
        I recharged for 349rs and again for 29rs as my balance was showing 0 on 23rd jan 2017 yesterday

        Now my balance is 0, without calling anyone and without using the damn mobile to call anyone

        What the hell is going on. I am not even able to call csr as you people charge for that also.

        100%, if my money is not refunded i am going to change the provider.

        I am having continuous issue with this and fed up contacting the csr.

        Regards
        Nikhil
        [protected]
        Mar 6, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Jan 24, 2017
        Updated by nikhil nambiar
        I again recharged for 29Rs, still balance is 0. Worst Network totally dissatisfied with you people.
        Jan 31, 2017
        Updated by nikhil nambiar
        its been 5 days and no reply. what a customer care!
        Verified Support
        Feb 02, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 24 January 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Aired dealer recharged wrong plan, they activated SMS plan against roaming plan. But Airtel executive did not provide proper solution and didn't resolve this issue.
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          K
          kamlendra_singh_rathore
          from Patna, Bihar
          Jan 24, 2017
          Resolved
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          Resolved

          Address: Sirohi, Rajasthan, 307031

          Myself kamlendra singh rathore owner of airtel sim of rajasthan with no:[protected], lost my sim in jaipur.
          I bought the sim from shop in pindwara, sirohi
          I have found some unknown person is using it so i would like to block it asap.
          I have submitted my adhar card for that. Please call on my alternate no:[protected] to check my authenticity
          Mar 29, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Jan 19, 2017
          anvar4ever's response
          I called customer care of AIRTEL. They did not give response. i think they are cheating many like me.
          Verified Support
          Jan 25, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 24 January 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards
          Akanksha Singh
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          [protected]@in.airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Feb 24, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 24 January 2017.

          We tried calling you multiple times to get additional details to enable us to address your concern.

          However, there was no response.

          We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

          Regards,
          Akanksha Singh
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Internet recharge by online 3 times but all of them unsuccessful recharge but you took amount from my bank accounts. Still you did not back my paid amount to my accounts

          DATE AMOUNT
          [protected].00RS

          [protected].00RS

          [protected].00RS

          i am still waiting for it. pls. don't cheat us.
          Sir i am sunita kumari call details desmber 2016 to jan 2017 my mob [protected] my email adress [protected]@gmil.in. thanks sir
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            P
            Panchu hiremath
            from Gangawati, Karnataka
            Jan 24, 2017
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            Address: Bidar, Karnataka, 585330
            Website: Www.panchuhiremath.com

            Lest month my call history
            Jan 24, 2017
            Updated by Panchu hiremath
            My call history
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              I
              info.singhanurag
              from Delhi, Delhi
              Jan 24, 2017
              Resolved
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              Resolved

              Address: Gurgaon, Haryana, 122001
              Website: www.airtel.in

              On January 21 in My Airtel app a banner is showing a recharge of Rs 259 with 1.5gb data and 5 gb night data with the name of Perks offer.
              I have recharged my number with rs 259 and i have claimed 5gb data but still i have not received any confirmation of 5gb data nor it is showing in my Airtel app or my account on web.

              I have registered the same complaint with Airtel 198 Customer care With Complaint no. of 1148023 and they told me that you will receive a call form airtel Customer care with in 24 hours but no one call me from airtel to give any status, when i have called them they declined to give me 5gb night data and also declined to return the amount of my recharge. Please help me to get offer benefit or refund my amount.

              Airtel no.- [protected]

              Thanks,
              Anurag Singh
              Mar 5, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Feb 02, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 24 January 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Dear Sir/Madam,

              I am using Airtel prepaid number. Airtel is continuously deducting balance without any information and charging higher rate call despite of tariff plan.
              Regards,
              Alok Asthana
              [protected] (Airtel)
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                Y
                Yeshpal Bhati
                from Delhi, Delhi
                Jan 24, 2017
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                Address: Bikaner, Rajasthan, 334001

                I have a cug plan under railway organisation. during last three month it increase too high. please send my bill detail during last four month. so that i can under stand where is the problem
                my cug no is [protected]
                name yeshpal bhati
                senior section officer
                railway accounts
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                  S
                  smangle
                  Jan 24, 2017
                  Resolved
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                  Resolved

                  Address: 411057
                  Website: www.airtel.in

                  Hi,
                  I travelled to usa first time and found my airtel post paid number is not working which i am holding since last 3 years. I dropped a mail to customer care 2 times and requested them to help me asap as its difficult to survive in foreign country without a working mobile number. Its since 4 days i have approached them through mail but airtel has not even acknowledged my request.

                  I am not able to get internet, use my bank as airtel messages are also blocked and i am not getting any otp.

                  Please help me to get this sorted out asap. I am stuck, i have to do hotel bookings and i need otp for same.
                  Jan 26, 2017
                  Complaint marked as Resolved 
                  I followed airtel team on call by spending my money in dollars and following them up while waiting in 10-15 min queue. I got response for mail after 4 days that also When I asked them it as help to solve asap as I was stuck in USA without any mobile number. Helpless service...first thing I will do after landing is to close al airtel numbers for me and my family. No use of keeping a service and pay them if they can not help or response when needed the most.
                  Airtel customer support has been notified about the posted complaint.
                  Jan 24, 2017
                  Updated by smangle
                  The airtel number for which I am talking about in complain is "[protected]"
                  Verified Support
                  Jan 29, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 24 January 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Same here. Stuck since 12th Jan. If you are able to resolve. Pls let me know HOW...And I shall do the same.
                  Shalinilunkad's reply, Jan 26, 2017
                  Any luck?
                  I got it resolved after following up with them many times, if you are in US ask them to get IR activated on your account and that will be149 rs rentel.
                  Thia is what I got from airtel team.

                  Kindly note that International Roaming (IR) Service Plan of rental Rs.149/- is a mandatory component to be activated to avail basic services (incoming/outgoing calls/SMS and data) on your mobile while traveling abroad.
                  Shalinilunkad's reply, Jan 26, 2017
                  Mine was activated...And now nothing at all... Called them..And they said they have reactivated it from their end.
                  Can't to anything about it till I personally visit an Airtel store!! It's hilarious
                  The most ridiculous and unsupportive service.
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                    B
                    babu tamiz
                    from Thiruvananthapuram, Kerala
                    Jan 24, 2017
                    Resolved
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                    Resolved

                    My airtel no [protected]
                    Sir. Iam recharged for. 'rs 5000 for my airtelmoney wallet
                    With my airtelapp
                    But unfortunately this amount add my airtel prepaid account so please kindly help me for the transaction will be changed to my airtel. Money
                    Transaction id
                    Recharge done on 21-jan-17 02:50 pm, mrp:rs5000.00, pf:-652.17, stax:rs652.17, talktime:rs5000.00, balance:rs5016.66, transid:[protected], benefit
                    Mar 14, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 24, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 23 January 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Anil S.
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd
                    [protected]@in.airtel.com
                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Feb 09, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

                    Should you require further information, please feel free to write to us at [protected]@airtelbank.com

                    Regards,
                    Akanksha Singh
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      C
                      casumeetk
                      from Pune, Maharashtra
                      Jan 24, 2017
                      Resolved
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                      Resolved

                      Address: 700064
                      Website: www.airtel.in

                      We are using airtel leased line since long and now facing pathetic service from them. We requested airtel to provide us bill for oct-dec quarter for internet leased line since long. Instead of giving bill they disconnected line without prior intimation. Our rm has no clue and not able to retrieve bills. No body is there is help. Feeling harrashed and cheated
                      Mar 15, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 04, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 23 January 2017.

                      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Feb 12, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 23 January 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Akanksha Singh
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        D
                        Datla Phaneendra Raju
                        from Rajahmundry, Andhra Pradesh
                        Jan 24, 2017
                        Report
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                        Address: 500055

                        My Airtel tv registered mobile number [protected] is loss so please change my registered mobile number .and new number is [protected]. Please change my registered mobile number immediately.
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                          M
                          mfarnana
                          Jan 26, 2017
                          Resolved
                          Report
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                          Resolved

                          Address: Aligarh, Uttar Pradesh, 202002
                          Website: www.airtel.in

                          Hello,

                          I have an Airtel sim card and I have not used this card for a while ago so it has been deactivated and I can not use it anymore but still switched off and has not yet been assigned to any subscriber. I would request you to please reactivate it again as soon as possible and I will pay the amount of the last period which was not active.

                          The number is [protected].

                          Thanks,
                          Mohamed Farnana
                          Mar 1, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 26, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 26 January 2017.

                          We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                          We look forward to receive the required details.

                          Regards,

                          Akanksha Singh
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Jan 29, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 26 January 2017.

                          We were waiting to receive your contact details to enable us to address your concern.

                          Since we have not heard back from you, we trust your issue has been resolved.

                          If you require further information / assistance, please write to us at [protected]@in.airtel.com

                          Regards
                          Akanksha Singh
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            M
                            Mridul1234
                            from Kanpur, Uttar Pradesh
                            Jan 23, 2017
                            Resolved
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                            Resolved

                            Address: Gorakhpur, Uttar Pradesh, 273001
                            Website: airtel

                            Hello sir
                            I made a recharge of 498 rupees in airtel 3 g it said it was successful recharge but it never got credited in my account, moreover when i contacted customer care they just put me on an infinite loop of ringing with no one answering while they continued to charge my call for no service. It is a regular feature of airtel customer care.
                            Thank u
                            Mar 9, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 02, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 23 January 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              B
                              baiju baby ponothra
                              from Naduvattam, Tamil Nadu
                              Jan 23, 2017
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                              Address: Alappuzha, Kerala
                              Website: ?

                              Super saver offers!
                              Rs248=6gb 3g/4g, 28 days+rs248 talktime.
                              Rs296=6gb 3g/4g+unlimited local+std mobile calls, 28 days.
                              I did not get this offer
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                                B
                                banti1961
                                from Allahabad, Uttar Pradesh
                                Jan 23, 2017
                                Resolved
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                                Resolved

                                Address: 208011

                                I amit gupta from kidwai nagar kanpur 133/27 m block kidwai nagar kanpur. My mobile no. Is [protected] and i have this no from last 10 years. But very sorry to say u ur dealer in kidwai nagar kanpur that is s. P. Telecom is very rude with ur coutomers in this area we all are very dipresed with u that u have very bad mannerd dealer in my area all staff of this dealer is very rude in talking with coustomers i have already put up a complain agamist thid dealer but no action was taken by ur company ur complain book which is in dealer shop is full of complain but no action is taken agaanist him he is more than to u then ur coustomers. Answear me. They talk very rudely to us. Today he refund my rmoney and told me he will solve my problem after 9 p:m but before he said to me ur sim will be activated in 2 hours but when i went back to him after 4 hours he talk to me rudely and tell to take my money back he will not my work. What should i do i already talk to ur coustomer care no. But no positive reply given to me. Can u do some thing for ue coustomers or should we port to other company
                                Mar 9, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 02, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 23 January 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Akanksha Singh
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  A
                                  arunkkk
                                  Jan 23, 2017
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600091

                                  Dear sir, this arunkumar from chennai last jan 6th i got calll from airtel postpaid sales team ([protected]) and send them executive to collect my document along with 330 rupees amt for new connection.( he not provide any bill his number is[protected] after that no one response and still the sim card not activate.they cheated me.pls do the needful.
                                  Feb 28, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 28, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 23 January 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd
                                  [protected]@in.airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    A
                                    from Kolkata, West Bengal
                                    Jan 23, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bardhaman, West Bengal, 713216

                                    I am an airtel subscriber with prepaid connection number [protected]. This connection was allotted to me in 2009 when i was posted at a & n islands (West bengal circle). Presently i am posted at durgapur (Wb) and had approached the local airtel outlet to upgrade my connection from 2g to 4g. Although a new sim has been provided to me, however since last 10 days i am struggling to get the sim activated. I was asked to submit my identity proof along with passport photo, which i had done. The local outlet failed to activate the sim and in last 6 days they have given me two more sim (S) suggesting some technical problem. Today again they have given me another sim and asked me to wait for another 4 hours for activation, and that also they are not sure about it. Finally asked me to register a complaint. I would like to mention here that since last 7 years i am using this number & it is very important for me in terms of my all online transactions.
                                    Mar 6, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 02, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 23 January 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      V
                                      vichaan
                                      from Chennai, Tamil Nadu
                                      Jan 23, 2017
                                      Resolved
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                                      Resolved

                                      Address: 600085

                                      My mobile number is [protected], airtel, prepaid.
                                      I have a balance of around rs. 700/-
                                      I use the mobile sparingly, and it is a second mobile. As i am 75 years old, i keep airtel as a standby if my other phone, bsnl, does not get signal.
                                      Today i sent two photos through my whatsapp. I do not have any group membership in whatsapp.
                                      Suddenly today when i try to make a call warning came that there is no balance.
                                      Mar 6, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Jan 23, 2017
                                      Updated by vichaan
                                      Somebody from airtel (that is what he said) called me. He asked for my bank details so that he can refund the money. I requested him to restore my balance inmy prepaid account. He refused. He insisted that I give my bank deatils. I refused to give my bank details to unknown people on fone. I do not believe him.
                                      If he genuine airtel executive he might have found ways of restoring my prepid amount. Something is fishy.
                                      Verified Support
                                      Jan 31, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 23 January 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Akanksha Singh
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        H
                                        Hemadhar9
                                        from Hubli, Karnataka
                                        Jan 23, 2017
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                                        Address: 560061

                                        I'm porting jio4g to airtel, i am using iphone 6s and all ready i am selected 4g network, my sim activated last more than 48 hours, but not getting 4g signals and i'm mobile restated more than 10 times but 4g signals not coming and i am 349₹ recharging thru my airtel application but extra 3gb data not getting
                                        Hi,

                                        I am also not getting 4G network with iphone 6s plus..
                                        Airtel customer support people will just buy time by giving stupid reasons..
                                        I am in contact with them from last 3 weeks but they didn't fix my problem..

                                        Iphone 6s users, please don't buy airtel 4G connection.. there is no guarantee for 4G working..
                                        Please use vodafone 4G.. It is working fine with my iphone.

                                        Thanks
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