Airtel Complaints & Reviews

Address: 700084

Website: Airtel

I did a full talktime recharge of rs 226 and i got 0 talktime balance. Customer care executive told me the entire balance credited to some dedicated account about which i am completely unaware.
Nowhere it was mentioned that recharge will not give you talk time and give you balance which you cannot use.

Hats off! For these unique ideas.
Searched about it and found complaints similar to this.
I think in this cut throat competition these bogus idea will only make you loose customers. Airtel provides great network connectivity and quality.. But still such things upsets customers.

Anyway rs 266 is very meagre amount but still i thought of sharing my experience.

Jan 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 15 December 2016.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Dec 20, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 15 December 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

R

Rasesh Vyas

from Bhavnagar, Gujarat

Dec 15, 2016

This is 4 time network issue . this is verry bad service, i will consumer reqvest pleese .[protected] rupesh kasotiya

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mohali, Punjab, 140001

Website: www.airtel.in/myaccount#

I enrolled my corporate airtel no. To airtel money app on nov9. I did 3 transactions (Rs 500, 4600, 4500) to load money in my wallet. Out of which only 1 transaction of 500 got successful, while other 2 got struck in gateway. My account wasn't credited even after a month. Let me know the status of my remaining money (4500, 4600). I had conversation with airtel executives regarding this several times but no reply has been received from them.

May 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Dec 15, 2016

Updated by Ritika_Narang • Nov 10, 2016 : On call with your executive you said it 5 days, I waited – no response.
• Nov 18, 2016 : I wrote to you, you again said to wait for 5 more days, I waited – Got response that request has been closed!!!
• Nov 21, 2016 : Reminder email.
• Nov 22, 2016 : On call I re - opened the request, you said 3 days, I waited – no response !!!
• Nov 23, 2016: Reminder email.
• Nov 25, 2015:- Again it was said to me to wait for 3 more days, I waited - no response yet!!!
• Nov 29, 2016: No reply.
• Dec 02: Reminder email.
• Dec 09: Reminder email.
• Dec 13: Reminder email.
I haven’t got any update from your end. It’s been 5-7 times now. Highly disappointed!

Verified Support

Dec 20, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 15 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Dec 27, 2016

Updated by Ritika_Narang Ms. Akanksha Singh, as you mentioned you have shared the resolution details with me, FYI NOTHING has been shared with me till Dec 15, 2016(date on which you replied to my query).
Refer following conversation after Dec 15, 2016.

Dec 16, 2016:- Case closed and Jitin Jain told me to elaborate the case. Replied to email with all details.
Dec 18, 2016:- On call conversation with Deepak Khera. Discussed the case.
Dec 19. 2016:- Received email from Deepak Khera. He asked for 2 days’ time to work on the same (till Dec 21).
Dec 20, 2016:- Mail received from Deepak Khera asking Davendra the same. No update to me after that.
Dec 21, 2016:- No reply received from Deepak Khera even after completion of 2 days. Tarun Jain took up the case, again asked for 2 days’ time to work on the same.
Dec 25, 2016 :- Case closed without providing any resolution. Instead I was told to contact mobility team.

FYI, Airtel executives, that's not my job to contact various departments working with Airtel. I just know Airtel as a whole, one brand, from which I need to get in touch in order to receive my money back.

View replies

V

Ved Janosia

from Jabalpur, Madhya Pradesh

Dec 15, 2016

Please I want my number [protected] call history from Oct 2015 to Jun 2016...this information is related my wife.she was talking with any other boy since this period so I know how long she talk with him...thankyou sir...

Regard
Ved Prakash janosia

Reply

T

twinkling star

from Gurgaon, Haryana

Dec 15, 2016

Hi,
today i lost my mobile Airtel number [protected], so please block my sim immediately.
Incident date:[protected],
client number:+91 [protected]
while travelling in the bus somebody theft my mobile so please block my Air tel sim number [protected].

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Agra, Uttar Pradesh, 282005

Website: Airtel.in

I made a recharge before the expiry of the data pack of 150 rupees something which has validity of 28days. I was already having a balance of 2000mb.
So i thought to recharge with less amount.
I called customer care they told that u need to recharge with same amount (249 rupees - that i was doing on my number earlier) to carry forward. So, they are not ready to give back that balance nor ready to compensate the same with money or data pack
They haven't mentioned anything like this anywhere regarding the way how the data pack are being carry forward.
Please take the action against them.

Jan 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 15 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110035

I had recharged my no.[protected] through airtel app. On 05/12/16 for rs. 260/-. Because of network issue may be, i tried five times but was not getting the recharge successful option. After some time five times rs. 260/-deducted from my bank account making it a total of rs.1300.. After few minutes a got two refunds of 260/-each. One amount was recharged. I still have to get refund of 520/ — equivalent to two recharges. I am not getting any response from customer care. They seem to have not information of such issues.

Jan 16, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Dec 08, 2016

00789's response thanks and regard sir please help me

Dec 10, 2016

Arjunsowmi's response I want to deactivate gamesbond games in my mobile.i used to deactivate several times but didn't deactivate. So please deactivate gamesbond games.

Verified Support

Dec 16, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 15 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

A

Arjunsowmi

from Morena, Madhya Pradesh

Dec 15, 2016

I want to deactivate gamesbond games in my mobile.i used to deactivate several times but didn't deactivate. So please deactivate gamesbond games.

Reply

S

sathishrao21

from Chennai, Tamil Nadu

Dec 15, 2016

My airtel number [protected] due to destroy of my mobile I could not use this number for last three months. I request you to please provide the same number because my bank, adhar and lic driving license every thing containing the same number so please provide the same

my current contact number is [protected]

Reply

0

00789

from Surat, Gujarat

Dec 15, 2016

Gg

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700027

This is ms debdyuti. My mobile no is [protected]. I recharged 7 day sms pack of rs 11 on december 10/2016. Validity ends on 16/12/2016. But today all sms s are charged @ rs 1 or 1.50. When we tried to contact 121 customer care staff mithun chakraborty was nasty and disgusting arrogant. He misdirected with me.
Do take corrective action urgently the voice call of arrogant conversation is recorded on my mobile data and i shall publish it in all social media platforms if no corrective action is take.
Lets jio!!
#shameonairtel

Jan 19, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Dec 09, 2016

sushila engineering pvt ltd's response bill rectify

Verified Support

Dec 19, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 15 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

A

amitkumardas1980

from Hyderabad, Telangana

Dec 15, 2016

Mistakenly recharged a wrong amount of Rs348.00 instead of Rs349.00, TransID:[protected]. I didn't enable/consume the service at all and put a complain to reverse the recharge. AirTel says they don't have any provision for such cases, which is highly regrettable.
Please revert the amount or adjust it and take back the respective services.

Extreme misbehavior of airtel call centre staff mithun chakraborty vb and wrong deduction of balance - Comment #2617308 - Image #0

Reply

P

Priyadhanraj

Dec 15, 2016

Pls can u send my phone number incoming and outgoing calls list for past 3 months.
My no is [protected]
Pls send email
[protected]@hotmail.com

Reply

R

RAMPATHOTI NARASIMHA RAO

from Delhi, Delhi

Dec 15, 2016

Dear sir

My mobile with Post paid sim card having tel no.[protected] is stolen . kindly block the services. thanks

Reply

S

sushila engineering pvt ltd

from Ahmedabad, Gujarat

Dec 15, 2016

Wrong bill calculation in post paid group connection no-[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected] please rectyfy our bill and contact us our Director phone no-[protected]

Reply

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 303102

Website: www.airtel.in

Recharge on airtel [protected] on airtel website but recharge not success txn no[protected] for recharge mrp: 300
Txn no[protected] for recharge mrp: 22
Please refund my balence in my airtel money account [protected].

When recharge not success i am recharge again on [protected] throw other website and he is success.

So please refund my airtel money amount 300+22=322

Feb 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 15 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bardhaman, West Bengal, 713203

My tv validity was finished on 05 dec, 2016. I did not recharge as i was going home for travel. On 06 dec, 2016 a message came to my mobile that 03 days credit balance is being added to my account which will be deducted on my next recharge. I called customer care and asked to cancel the credit immediately. He assured me that he will cancel the credited balance. When i came back and recharged my balance by rs.110 /- on 15 dec, 2016, 03 day credit was immediately deducted from my balance which amounts to rs.50/- roughly. I called customer care for refund but he plainly refused. I am filing a complaint to get my money back.

Airtel tv id - [protected]

Mob. No-[protected]

Dec 16, 2016

Complaint marked as Resolved

problem solved by airtel customer care on 16 Dec, 2016. They refunded my Rs 50/- into my airtel balance. Problem was solved immediately. They emailed me that they will solve the problem soon. Email address of customer [email protected]

Airtel customer support has been notified about the posted complaint.

Dec 15, 2016

Updated by rabisml name- Rabindra Kumar Samad

Verified Support

Dec 16, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 15 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

S

Syed Shahzeb Soudagar

from Mumbai, Maharashtra

Dec 15, 2016

Please refund my amount of 298 rupees, which were diposted on[protected]. by my account of sbi .my acc.name is syed shahzeb soudager and number is [protected] .pease make seure that money is being refunded properley., ...

...
...

..., ..., ...

Airtel digital tv balance - Comment #2617270 - Image #0

Airtel digital tv balance - Comment #2617270 - Image #1

Reply

V

V R Rao

from Hubli, Karnataka

Dec 15, 2016

I recharged talk time of rs.250 today and my bank account is debited. But the amount is not reflecting in my talk time balance.

Reply

P

pratap singh 7111

from Ahmadpur, West Bengal

Dec 15, 2016

Dear sir
i am very frastated, i am felling very bad bacause my mobile airtel
network is not working, very call drop network not coming, agr koi mil jai airtel wala us ka sir fod du salo etni gande network hai airtel ke kes kr dunga sahi nahi kre network to

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 192305

Website: [email protected]

Sir with due regards i beg to say that my airtel money account blocked by unknown reason. Plz unblock my airtel money account [protected] he is u r most kindness.....

Helpful

6 other people found this review helpful

6 found this helpful

12 Comments

Address: Thane, Maharashtra, 401202

Hi, this is mr. Harshdeep vaswani from vasai (Maharstra) having airtel prepaid connection [protected]. I lost my mobile today evening, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Harshdeep vaswani-[protected]

Jan 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 14 December 2016.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Dec 20, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 December 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

D

Dr B Basak

from Siliguri, West Bengal

Dec 15, 2016

Though I was informed by Airtel call centre to pay Rs 430/- for 2nd SD connection of Digital TV, the service provider M/S Digital India, Bata Building, Alipurduar, west Bengal took extra charge even after my request.
The firm concerned refused to give cash memo . On my repeated demand they issued one money receipt.

Lost my sim-7028252623 - Comment #2617284 - Image #0

Reply

R

rgvmunjal

from Noida, Uttar Pradesh

Dec 15, 2016

Name: PARDEEP KUMAR S/O OM PARKASH
MY Phone is stolen an hour ago and it has airtel sim in it.
([protected])

PLEASE PROVIDE CALL DETAIS AND LOCATION OF CELLPHONE.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Sir,
My village (Pagi) is 7km away from the main town basar, arunachal pradesh.
Till yet no network cover the area and we face a lot of problems in contacting with the outside world.
Plz install a network tower in my village.
I'll give a land for the installation of tower.
Thanks
Karge riba
Pagi village, ps/ps basar (791101)
Arunachal pradesh

Jan 18, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2016

Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 14 December 2016
We are glad to know that you are interested in providing your land for installation of tower.
Please visit www.airtel.in/leap and share your location details on the map. Our team will connect with you for the same to get additional details, if required.
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

R

Rohan ayre

from Mumbai, Maharashtra

Dec 15, 2016

Serial number: [protected]

Recharge pin: 2463***1476254

Mobile number: [protected]

Shortage of network tower - Comment #2617307 - Image #0

Reply

K

Kessang Dolma Tshering Tharkarpu

from New Delhi, Delhi

Dec 15, 2016

I lost my phone today and my phone no. is [protected], please block the sim as soon as possible.

Reply

R

rohit2it

from Ahmedabad, Gujarat

Dec 15, 2016

Last ten days i m badly suffering from call drop. i called so many times for customers care but no one is ready to pick my call. please help.

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 411030

Website: Airtel.in

I ran out of prepaid data balance of oround 240 mb and was charged around 100 rs for extra data usage of 10 mb. However i haven't used any applications that should consume such heavy data. Also, there is no way to get to know how and for what is the data used. Again, my data pack has 3 mb balance still money was deducted from my main balance. Plz credit the amount back and revert data

Jan 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 14 December 2016

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Dec 19, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 December 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mayurbhanj, Odisha, 757041

Website: www.56789.airtel.in

Myself premalata behera, a native of odisha having prepaid air tel mobile number [protected] received a message on 14/12/2016 about renewal of hot chillies service in my number. Though i have not send any information about activation of that service rs. 49 has been deducted from my account. I am harshly shocked and wanted to know the reason. I have never been interested for that service. Is that a farce i am surprised? Please help me in returning my deducted amount otherwise air-tel would loss a customer like me.

Premalata behera

Feb 4, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 December 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jan 03, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 14 December 2016.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi airtel,

I bought new 2 airtel sim cards by providing the aadhar card details.

But still those 2 sims are not yet activated and further when i approached airtel store they are asking me to get in touch with customer care for no reason.

Sim cards details:

Simno:[protected]u mobileno:[protected]
Simno:[protected]u mobileno:[protected]

Kindly activate my sim cards.

Jan 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Dec 05, 2016

Ajith kannan's response Charging not per as per the tariff rates...your company full talk time offer and rate cutter after recharing these paramaters charging more than a tariff makes us foolish...now i feel its better to move for other sim cards because of your customer care responses and your charging rates...the worst customer care helpline i had ever seen

Dec 05, 2016

Ajith kannan's response If your company fail to concern about my complaints i will definitely change my two aircel networks to oher networks

Verified Support

Dec 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 14 December 2016.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Dec 20, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 December 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

A

Ajith kannan

from Chennai, Tamil Nadu

Dec 14, 2016

Student — Worst response and charging more mb

I am N.Ajith kannan...my mobile num is [protected]...yesterday night i recharge 1gb 3G net pack after recharging i open my whats app and i close it within 5 sec for that they charged 35mb..Now i send the one message in hike and they charged 5mb...even after disabling all the google apps and all active application i send one message they are charging same 5mb to complaint this now i call to customer care they didnt give correct answer and he cancel my call..worst network..irritaed by our company response

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500049

Website: www.airtel.in

I have taken 6 months of package and paid at starting only like pre-paid.

After 6 months, i have not renewed the package. But company has generated additional 2 months payment and creating panic situation to pay that 2 months amount forcefully.

Airtel broadband no: [protected]
Package started from 02-jun-2015

Aitel team called me and i have explained every time regarding this process.
But no one responded on this.

Regards,
Bhupal

Feb 4, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2017

Airtel Customer Care's response Dear Customer,
This is with reference to your post, dated 14 December 2016
We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 24, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 December 2016

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 603203

Airtel bonanza offer - get 9 gb 4g/3g free with a recharge of 1 gb 3g

I applied for this offer but now i see that they transfer my 9gb to some dedicate account 281 and i cant use it.
What the hell is this dedicated account?
When i tried calling, they hang up my call and when i write email to them, never got a reply from them.
I used to love airtel for there great connectivity across india, but after this, i lose my faith on airtel
My only request is to please transfer that 9gb 3g/4g data to my main account
Ao that i can use it.

Jan 21, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bareilly, Uttar Pradesh, 243001

Po[protected], is my complaint number for a false commitment made to me by a customer care executive who promised me to set my firm's name as hello tune rather the airtel tune is playing.

I was not at all interested to set any hello tune but for the promotion of my firm the executive convinced me over and over again offering me discounts.

This is not the way to sell a service, by lying to a customer.
And then after continuous call and complaints on one is ready to offer any solution for the above mentioned problem.

Jan 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 14 December 2016.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Dec 20, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 December 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat, 380923

My. Number is [protected], I have transfer my network from airtel to idea and some due is pending in my airtel and for that idea has stopped my outgoing services, they have told me that I have clear my previous operator and submit the receipt and idea store for that I had pay the my airtel bill payment but they do not give me receipt, so I can submit that bill in idea store so kindly check and help me...

Jan 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 14 December 2016

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Dec 19, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 December 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,
I recharged my mobile with 159 rupees (exclusive offer for my airtel number ) on Dec 13 2016 through airtel official app. It was supposed to recharge my Internet account of 2GB data, however I only got 500MB data. This is Second time happening with me . Kindly find attached photo, which mentions the offers on Airtel app.

Harish
[protected]

+1 photos

Jan 19, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 14 December 2016

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Dec 19, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 December 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Katni, Madhya Pradesh, 483501

Website: [email protected]

Mene apni sim post se prepaid karayi he jo pichle 20 dino se nahi hui roj chakkar kaat raha hu roj bus yahi jawab sham tak ho jaegi. ab to esa lag raha apni sim ko aritel office me jake salo ke muh me maar k aa jau. bahut hi ghatiya service hai aap logo ki. shame on u.tum log sim bechte tym aage piche ghumte ho our bad me costmer aage piche ghumta hai
amit shrivastava [protected] mera ye no 20 dino me post se pre. nahi hua. RAJA Enterprize Airtel office k sabhi ladke laparwahi dikha rahe hai.

Jan 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thrissur, Kerala, 680686

Website: www.airtel.in

Filled in application for data post paid connection. The executive agreed to activate the connection after doing a speed test in my home. However the executive got busy and was unable to come as committed. Later he gave a solution stating that activate the connection and if not happy with speed walk in to the nearby office and cancel connection free of cost. Unfortunately the speed was very less, so immediately informed customer care and went to nearest airtel office also to terminate the plan. Now I'm charged by airtel for the 2nd consecutive month. I should have spoken to atleast 5 representatives from airtel on the same repeating the whole story but in vain. Attaching the last bill copy.

+1 photos

Jan 21, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Complaints & Reviews

File a complaint to Airtel

Airtel reviews & complaints page 1430

Recharge amount credited to some mystery dedicated account

Post your Comment

Airtel money - payment struck in gateway

Post your Comment

Misleading the information

Post your Comment

Payment deducted thrice more than charged

Post your Comment

Extreme misbehavior of airtel call centre staff mithun chakraborty vb and wrong deduction of balance

Post your Comment

Refund not received in airtel money

Post your Comment

Airtel digital tv balance

Post your Comment

Unblock my airtel money account

Lost my sim-7028252623

Post your Comment

Shortage of network tower

Post your Comment

Internet data usage not known to me

Post your Comment

Renewal of red chillies service

Post your Comment

Sim cards not activated

Student — Worst response and charging more mb

Post your Comment

Additional broad band bill generated

Post your Comment

Converted my 4g/3g data into only 4g data

Post your Comment

False commitments made by customer care executive

Post your Comment

Payment receipt

Post your Comment

Fake offers on Airtel app

Post your Comment

Sim not reg.

Post your Comment

Data Postpaid connection

Post your Comment

Related businesses