Airtel Complaints & Reviews

I recharged for 350/- on dec 1st 2016. But the amount was not added to my pnone balance. So i lodged a complaint after 4-5 days and airtel executive said the amt wil be credited backto my account in 10days from the date of rechage so i checked my account on dec 10 but the amt was not credited. So called airtel cc again and they said on dec 15 exactly at 11 my amt will be credited back to my account. And on dec 14 i got a cal from airtel saying the problem is being resolved and i will get my amt back on 15th dec (They themselve contacted me and said this). I checked my account on dec 16 and still the amt has not be credeited. So i called airtel cc and after fighting wiht executive i got a reply back from senior official saying the mistake is on banks side. Why the hell they inform me this before itself... It took 15 days for them to say this??

Dear sir/mam,
I got a call from your executive she told me the about your 399rs airtel postpaid plan she said in this plan you will get 700 local minutes, 75 std minutes, 300 local & national sms and 10gb 4g data so after hearing the plan i thought it was good then she said you have to port your number in airtel for taking benefits of this plan i said ok then i asked to her please guide me the plan again she told me same as pervious i asked her again for the 10gb 4g data she said its in the plan for lifetime you will get 10gb 4g data every month. Then she said i m sending a executive of mine at your address with airtel postpaid sim kindly handover the documents to him and your number will activate within seven days si i said ok. Then same day the executive is came to my address i handed over documents to him and i also asked him the plan he told me the same as pervious your executive told me over phone. But now the number is activated and ported into airtel i call your customer care they told me you will only get 1gb 4g data every month so airtel why are you fooling customers like this who will use your service next time after fooling him like this. This is really ashamed that india's no one mobile network company fooling and misguiding customers like this. I will take a strict action against you if you not provide me the same plan as she told me over phone call so give me the same plan or i will go to consumer court.

Thanks & regards
Abhishek
Ph no. [protected]

Dear sir or madam,

Day before y'day i had visited to airtel office in faridabad near bk chowk, where document was submitted to change bill plan in corporate, even yesterday address verification was done @my home. Yesterday in the morning the undersigned has contacted airtel @198 to check the activation status, where it was informed @13:25 apx that this number will be activated within 4 hours.

Yesterday evening the number was not activated and undersigned again contacted with airtel @198 thru another mobile than airtel executive informed me that this number is not pertaining to you and its running to other name. It was really shocking news for me.

When i visited to airtel own outlet than i got information that number was ported out in airtel haryana in the name of mr mandeep singh. I would like to report a fraud case that the undersigned never given my port no to any airtel person.

Further my daily work is getting hampered with a huge loss. Kindly provide solution by tomorrow itself along with compensation towards daily work loss.

I want to registered fraud case against airtel, where i am seeking your help.

Thanking you,

P. S.
Alternate mobile no. [protected]

Hi sir
Please deactivated my no.[protected] because my card missing, by me So please sir

Airtel customer care is a bunch of ********. I wanted to terminate my broadband connection and they have not been able to take my request despite calling them for more than 10 times and waiting for several hours.

Frustrating it is for the customer and airtel needs to be sued for harassing the customers like this and not respecting their time.

Is there any way i can terminate my connection?

From last two months i am receiving premium number charges. Its charging me on a premium no. It says, i want details of this no. And if it is not me who is using this i want a compensation. My fixed landline no [protected]. Mumbai malad west. My user id is[protected]. Get in touch asap wwith me on my number

I did a full talktime recharge of rs 226 and i got 0 talktime balance. Customer care executive told me the entire balance credited to some dedicated account about which i am completely unaware.
Nowhere it was mentioned that recharge will not give you talk time and give you balance which you cannot use.

Hats off! For these unique ideas.
Searched about it and found complaints similar to this.
I think in this cut throat competition these bogus idea will only make you loose customers. Airtel provides great network connectivity and quality.. But still such things upsets customers.

Anyway rs 266 is very meagre amount but still i thought of sharing my experience.

I enrolled my corporate airtel no. To airtel money app on nov9. I did 3 transactions (Rs 500, 4600, 4500) to load money in my wallet. Out of which only 1 transaction of 500 got successful, while other 2 got struck in gateway. My account wasn't credited even after a month. Let me know the status of my remaining money (4500, 4600). I had conversation with airtel executives regarding this several times but no reply has been received from them.

I made a recharge before the expiry of the data pack of 150 rupees something which has validity of 28days. I was already having a balance of 2000mb.
So i thought to recharge with less amount.
I called customer care they told that u need to recharge with same amount (249 rupees - that i was doing on my number earlier) to carry forward. So, they are not ready to give back that balance nor ready to compensate the same with money or data pack
They haven't mentioned anything like this anywhere regarding the way how the data pack are being carry forward.
Please take the action against them.

I had recharged my no.[protected] through airtel app. On 05/12/16 for rs. 260/-. Because of network issue may be, i tried five times but was not getting the recharge successful option. After some time five times rs. 260/-deducted from my bank account making it a total of rs.1300.. After few minutes a got two refunds of 260/-each. One amount was recharged. I still have to get refund of 520/ — equivalent to two recharges. I am not getting any response from customer care. They seem to have not information of such issues.

This is ms debdyuti. My mobile no is [protected]. I recharged 7 day sms pack of rs 11 on december 10/2016. Validity ends on 16/12/2016. But today all sms s are charged @ rs 1 or 1.50. When we tried to contact 121 customer care staff mithun chakraborty was nasty and disgusting arrogant. He misdirected with me.
Do take corrective action urgently the voice call of arrogant conversation is recorded on my mobile data and i shall publish it in all social media platforms if no corrective action is take.
Lets jio!!
#shameonairtel

Recharge on airtel [protected] on airtel website but recharge not success txn no[protected] for recharge mrp: 300
Txn no[protected] for recharge mrp: 22
Please refund my balence in my airtel money account [protected].

When recharge not success i am recharge again on [protected] throw other website and he is success.

So please refund my airtel money amount 300+22=322

My tv validity was finished on 05 dec, 2016. I did not recharge as i was going home for travel. On 06 dec, 2016 a message came to my mobile that 03 days credit balance is being added to my account which will be deducted on my next recharge. I called customer care and asked to cancel the credit immediately. He assured me that he will cancel the credited balance. When i came back and recharged my balance by rs.110 /- on 15 dec, 2016, 03 day credit was immediately deducted from my balance which amounts to rs.50/- roughly. I called customer care for refund but he plainly refused. I am filing a complaint to get my money back.

Airtel tv id - [protected]

Mob. No-[protected]

Sir with due regards i beg to say that my airtel money account blocked by unknown reason. Plz unblock my airtel money account [protected] he is u r most kindness.....

Hi, this is mr. Harshdeep vaswani from vasai (Maharstra) having airtel prepaid connection [protected]. I lost my mobile today evening, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Harshdeep vaswani-[protected]

Sir,
My village (Pagi) is 7km away from the main town basar, arunachal pradesh.
Till yet no network cover the area and we face a lot of problems in contacting with the outside world.
Plz install a network tower in my village.
I'll give a land for the installation of tower.
Thanks
Karge riba
Pagi village, ps/ps basar (791101)
Arunachal pradesh

I ran out of prepaid data balance of oround 240 mb and was charged around 100 rs for extra data usage of 10 mb. However i haven't used any applications that should consume such heavy data. Also, there is no way to get to know how and for what is the data used. Again, my data pack has 3 mb balance still money was deducted from my main balance. Plz credit the amount back and revert data

Myself premalata behera, a native of odisha having prepaid air tel mobile number [protected] received a message on 14/12/2016 about renewal of hot chillies service in my number. Though i have not send any information about activation of that service rs. 49 has been deducted from my account. I am harshly shocked and wanted to know the reason. I have never been interested for that service. Is that a farce i am surprised? Please help me in returning my deducted amount otherwise air-tel would loss a customer like me.

Premalata behera

Hi airtel,

I bought new 2 airtel sim cards by providing the aadhar card details.

But still those 2 sims are not yet activated and further when i approached airtel store they are asking me to get in touch with customer care for no reason.

Sim cards details:

Simno:[protected]u mobileno:[protected]
Simno:[protected]u mobileno:[protected]

Kindly activate my sim cards.

I have taken 6 months of package and paid at starting only like pre-paid.

After 6 months, i have not renewed the package. But company has generated additional 2 months payment and creating panic situation to pay that 2 months amount forcefully.

Airtel broadband no: [protected]
Package started from 02-jun-2015

Aitel team called me and i have explained every time regarding this process.
But no one responded on this.

Regards,
Bhupal