Airtel Complaints & Reviews

My tv validity was finished on 05 dec, 2016. I did not recharge as i was going home for travel. On 06 dec, 2016 a message came to my mobile that 03 days credit balance is being added to my account which will be deducted on my next recharge. I called customer care and asked to cancel the credit immediately. He assured me that he will cancel the credited balance. When i came back and recharged my balance by rs.110 /- on 15 dec, 2016, 03 day credit was immediately deducted from my balance which amounts to rs.50/- roughly. I called customer care for refund but he plainly refused. I am filing a complaint to get my money back.

Airtel tv id - [protected]

Mob. No-[protected]

Sir with due regards i beg to say that my airtel money account blocked by unknown reason. Plz unblock my airtel money account [protected] he is u r most kindness.....

Hi, this is mr. Harshdeep vaswani from vasai (Maharstra) having airtel prepaid connection [protected]. I lost my mobile today evening, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Harshdeep vaswani-[protected]

Sir,
My village (Pagi) is 7km away from the main town basar, arunachal pradesh.
Till yet no network cover the area and we face a lot of problems in contacting with the outside world.
Plz install a network tower in my village.
I'll give a land for the installation of tower.
Thanks
Karge riba
Pagi village, ps/ps basar (791101)
Arunachal pradesh

I ran out of prepaid data balance of oround 240 mb and was charged around 100 rs for extra data usage of 10 mb. However i haven't used any applications that should consume such heavy data. Also, there is no way to get to know how and for what is the data used. Again, my data pack has 3 mb balance still money was deducted from my main balance. Plz credit the amount back and revert data

Myself premalata behera, a native of odisha having prepaid air tel mobile number [protected] received a message on 14/12/2016 about renewal of hot chillies service in my number. Though i have not send any information about activation of that service rs. 49 has been deducted from my account. I am harshly shocked and wanted to know the reason. I have never been interested for that service. Is that a farce i am surprised? Please help me in returning my deducted amount otherwise air-tel would loss a customer like me.

Premalata behera

Hi airtel,

I bought new 2 airtel sim cards by providing the aadhar card details.

But still those 2 sims are not yet activated and further when i approached airtel store they are asking me to get in touch with customer care for no reason.

Sim cards details:

Simno:[protected]u mobileno:[protected]
Simno:[protected]u mobileno:[protected]

Kindly activate my sim cards.

I have taken 6 months of package and paid at starting only like pre-paid.

After 6 months, i have not renewed the package. But company has generated additional 2 months payment and creating panic situation to pay that 2 months amount forcefully.

Airtel broadband no: [protected]
Package started from 02-jun-2015

Aitel team called me and i have explained every time regarding this process.
But no one responded on this.

Regards,
Bhupal

Airtel bonanza offer - get 9 gb 4g/3g free with a recharge of 1 gb 3g

I applied for this offer but now i see that they transfer my 9gb to some dedicate account 281 and i cant use it.
What the hell is this dedicated account?
When i tried calling, they hang up my call and when i write email to them, never got a reply from them.
I used to love airtel for there great connectivity across india, but after this, i lose my faith on airtel
My only request is to please transfer that 9gb 3g/4g data to my main account
Ao that i can use it.

Po[protected], is my complaint number for a false commitment made to me by a customer care executive who promised me to set my firm's name as hello tune rather the airtel tune is playing.

I was not at all interested to set any hello tune but for the promotion of my firm the executive convinced me over and over again offering me discounts.

This is not the way to sell a service, by lying to a customer.
And then after continuous call and complaints on one is ready to offer any solution for the above mentioned problem.

My. Number is [protected], I have transfer my network from airtel to idea and some due is pending in my airtel and for that idea has stopped my outgoing services, they have told me that I have clear my previous operator and submit the receipt and idea store for that I had pay the my airtel bill payment but they do not give me receipt, so I can submit that bill in idea store so kindly check and help me...

Hi,
I recharged my mobile with 159 rupees (exclusive offer for my airtel number ) on Dec 13 2016 through airtel official app. It was supposed to recharge my Internet account of 2GB data, however I only got 500MB data. This is Second time happening with me . Kindly find attached photo, which mentions the offers on Airtel app.

Harish
[protected]

Mene apni sim post se prepaid karayi he jo pichle 20 dino se nahi hui roj chakkar kaat raha hu roj bus yahi jawab sham tak ho jaegi. ab to esa lag raha apni sim ko aritel office me jake salo ke muh me maar k aa jau. bahut hi ghatiya service hai aap logo ki. shame on u.tum log sim bechte tym aage piche ghumte ho our bad me costmer aage piche ghumta hai
amit shrivastava [protected] mera ye no 20 dino me post se pre. nahi hua. RAJA Enterprize Airtel office k sabhi ladke laparwahi dikha rahe hai.

Filled in application for data post paid connection. The executive agreed to activate the connection after doing a speed test in my home. However the executive got busy and was unable to come as committed. Later he gave a solution stating that activate the connection and if not happy with speed walk in to the nearby office and cancel connection free of cost. Unfortunately the speed was very less, so immediately informed customer care and went to nearest airtel office also to terminate the plan. Now I'm charged by airtel for the 2nd consecutive month. I should have spoken to atleast 5 representatives from airtel on the same repeating the whole story but in vain. Attaching the last bill copy.

Dear sir,
My airtel aim was showing full tower. But the incoming calls and outgoing calls not connected. I try to change my aim other differences divorce but this problem that mobile also visible. Message also not working. This problem just two weekly show some one call my number that is all time told busy. But my number not busy . Please help me .sir I was my complaint request for airtel customer service but he is not carry my problem

I have raised the request for Airtel broadband connection (Account no. [protected])through the airtel site. The sales executive had visited my place and collected the check amount to Rs.4, 749 in the month of September. The amount was debited from my bank account in the same month. After the amount got cleared from the bank, i have received call from the team stating that they will not be able to provide the service in my area due to lack of proper lines of airtel. It was informed to me that the amount would be refunded to me within 5 days. This amount has not been refunded till now. I have escalated this matter to the top appelate level. Even they are mentioning that they will be processing it in 3/5/7 business working days. However the same has not been refunded yet. I really lost my interest in the Company now.

Dear Airtel,

On 9th December, I had an special offer from airtel for the benifit of 115MB with 28 days validity for 46RS. So, i've recharged for the same. But the confirmation sms, which i had received from the airtel is for 30p/min offer instead of actual data pack.

Again on 10th December, i've recharged via airtel online recharge of 43RS for the benefit of 115MB with 28Days validity. But the benefit which i got is 130MB for 4 days.

Really dont know what service you are maintaining in your website. Its completely cheating and i've fed up with your service.

I want to get back my remaining validity, which i've recharged now or else refund cash to my bank account.otherwise i will take this to next level seriously.

Here is the proof for the transaction:

Recharge done on 09-Dec-16 06:05 PM, MRP:Rs46.00, PF:40.00, STax:Rs6.00, Talktime:Rs0.00, Balance:Rs99.38, TransID:[protected], Benefit:Local Mobile Calls at 30p/m; Val:28 Days

Recharge done on 10-Dec-16 01:09 AM, MRP:Rs43.00, PF:36.39, STax:Rs5.61, Talktime:Rs1.00, Balance:Rs97.68, TransID:[protected], Benefit:130 MB 4G/3G/2G, 4 Days Validity

Hello

I sent request for portability of my number ([protected]) on 5th December. Airtel executive called me on 5th December and offered me one offer for call charges (i.e. 36pisa/Min). And he told that offer will be activated with in 24 hours. One week completed. Still that offer not activated for my mobile number. Please activate that offer immediately for my mobile number or send my request number. I will change my number to other account immediately.

We had 8 Landlines of Airtel and all the lines were dead Since April 2016 and despite repeated requests the landline was not restored. Despite no incoming and outing the company has wrongly raised the bills on us for May, June and July. Their bills also reflect there was no incoming and outgoing during the period. The technician visited our office on atleast 10 occasions but was not able to rectify the fault.

The technical staff at Airtel had expressed their inability to restore the landline and had orally informed us that due to some hardware and software error they will not be able to restore the land lines.

However, Airtel still raised the bills and are now pressuring us to make the payment.

I requested new landline/broadband connection. Provided all papers and prepaid for 3 months. I got the request number. But no action / response for the last 1 week. Called up customer care. Very poor knowledge and very poor response from the airtel customer care.

I recommend Airtel need to pay penalty/fine if the services are delayed since they are charging service tax while providing services. While they don't do service proper, Airtel need to compensate