Airtel Complaints & Reviews

My balance has been deducted for no reason. I called up the customer care to enquire, some senior executive said I used 3G data, and that while I have 2G pack on with sufficient data balance.And also that it is my fault that I didn't turn off the dual network mode CDM/GSM that comes inbuilt in any mobile phone of this segment. The balance that these people have deducted without a warning or reason is totally unacceptable. Such incidents has happened many times in the past with me and my friends also. These people think they can take us common people for granted and deduct balances for no reason and nobody is going to complain? Something has to be done regarding this.

Mai ak retailer hu mujhe ak lappu sim chaiye but mujhe nhi mil rha h mai kotalpokhar pin 816105 ka rhne wala hu plz mujhe ak lappu sim delwa diya jaye...mare shop m baut se custmare aate h airtel k lia mai sabko card nhi de sakta islia mare help ki jay plz aplogo sse request h mare help kare...mai aplogo k help k bina mai yah nhi kar sakunga kyuki yaha ka distributar mujhe sim nhi de raha h bol rha h nhi h yaha pr mare pass mare problem ko samjhiye plzzz

Customer Reference Number [protected],
First Issue

In Feb I have recharged my account for 12 months, On 5 th Sep I got message that My Subscription is closing on 8th sep Because 12 month package was not created.

After discussion with Airtel customer representative, They are saying that I should call them to create annual subscription but in message nothing is written about calling customer care and creating package, In Airtel message it is written that recharge with 3720 for 11+1 annual package, I did the same recharge.However I have called in March as well and to check for my package they told me that you have twelve month package.
After saying above things, They told me to send that message, after which I have recharged my account.So that they will solve this issue.I am attaching that message,
After sending message as asked by their customer representative, they are giving me 350 in my account instead of 1850.I have not accepted their 350...As I should not support something which is not right, I called again and again they are accepting this is not right and just saying sorry but I need my subscription.

Second Issue
I have taken Sports package For rs 30, As Suggested by Airtel customer representative.And recharged for 180 for 6 months As asked by him.But Yesterday I got to know that They are charging 120 instead of 30.They should have called and asked if price was increased

Please check and solve this issue from your side.This is not acceptable that we charged for whole year and we are facing this issue..

Dear airtel service team.
Hi, this is monika from new delhi having airtel prepaid connection no. [protected]. I lost my mobile last night, hence, l want to request the airtel team to please block this SIM card ASAP.
please guide me through the process of issuing a duplicate prepaid sim card.I expect a quick solution to my problem with further knowledge of the procedure.

I have been charged with Rs. 15 that is to 24 times against IMF charging.
Airtel is saying this is idle maintenance charge. When this is a prepaid service why a customer will pay IMF charge. I

Why IMF is not there in prepaid mobile?
Why other DTH service provider don't have IMF charge.

Airtel is a big cheater. I want my money to be waived. Rs. 360.

Goverment should take strict action against airtel on this fraud.

Ir, i am airtel customer with a twenty year old number that is [protected]. This sim was deactivated by your company. Why is this done ? I recharge number weekely ... I have full order recharge bill... This is full using number..
Please tell your why this action has taken... I will go to consumer court because of this unnecessary action..., i visited the airtel store ... After check, they say that your number was deleted by our company... System will not show your number... They said that you will apply for the pospaid for this same number that is [protected]... But madam i submitted the document today but they said our compamy deleted your number due to document issue... But mam your company doea not confirm me that your number will deactivated ... Only message will send .. somwetime message will not see by user then it is the responsibility of company to know about this information to user or customer... This is 20 year old number ... Suddenly they will deactivated by your reputed company...
This is not good way to take a step of gold customer prepaid user by your reputed company...
Immediately this issue will solve it ... If not, i have anothwr way to solve by going to step in consumer court .

Dear Sir,

My brother had already raised a complaint with regard to below issue in May, 2016 however it is still not resolved. Complaint status shows as resolved, however I do not see any result on our complaint.

It is with regard to Airtel Broadband Junction box (Box# KTN-0505) right in front of my house in Kasturi Nagar. It was installed in front of my house without my approval. Infact I requested Airtel worker not to put it there. However they just installed it one fine day when myself and my family was not at home. It is not at all convenient for me due to below issues:
1. I cannot park my four wheeler properly in front of my house
2. People just throw waste near it which is not at all safe for myself and my family
3. Rats keep on coming out near by that box which is again unhealthy.
4. My neighbours utilize the space in frontof my house near that box to park their 2wheeler which is not at all acceptable.
Hence I request you to look into this issue AS SOON AS POSSIBLE and remove the box at the earliest. If i do not see any response or positive response/action from your end, I will escalate the issue to BDA Authority.

Regards,
Raghavendra Shettigar
House# 233, 1st BC Cross, East if NGEF Layout,
Kasturi Nagar, Bangalore- 560043
Mobile# [protected]
email id: raghu.[protected]@gmail.com

Dear Sir/Madam,
I had requested for a Landline with broadband on 25.06.2016 and paid an amount of Rs.1000/- A/c No.[protected] and was assured that there was feasibility in my area and I would get the connection shortly, but to my shock I later learned that there was no feasibility and asked for a refund. They asked me for my bank account no for a refund which I was not prepared to disclose due to security reasons. Hence I was assured of a refund cheque, but so far I have not received any cheque. Hence I request you to look in to the matter and get me a full refund with interest.

With regards,

S. Vinod

Dear SIr/madam,

This is a complaint against communication company Airtel.
I possess an airtel number[protected] located in Jabalpur (M.P)
I have been regularly recharging with Rs 29 data plan in
whicn 75 data balance is free and valid for 30 days.
But most of the time this free data balance is
getting exhaused without much use.I recently recharged on 6/12/2016 and
after few surfings and downloading one application named whatsapp my
data balance was nil.
I spoke to customer care executive named Raghunandan RD but after
teaching me for free how to use internet he told me that as per his
system balance was rightly deducted and it
cannot me refunded.
TO confuse and fool customers most of the times Airtel gives wrong notification of data balance left in
customers account .
I request the related authority to kindly take appropriate action and save INDIA from AIRTEL'S dishonesty.

Dear airtel,

Above mentioned the subject regarding for my India airtel number [protected] network problems, no service coming .
Actually I am staying Thailand past 6month, before no issue but now only happened, hear no airtel office, so what can I do ? Plz clear my problem, Plz give quick response my all bank transactions is struck

Regards
Shanmukha
[protected]

I bought the airtel sim on Nov 12 for 50 with new sim offer talk time and other benefits. Sim activation took 1month after many complaints and roundsrounds to the shop. But after activation there is no balance in sim and no benefits promised. When complained cc told me to check with shop again. It is waste of time to talk to cc and hope to solve issue. Don't go for airtel as their support is worst.

I transferred 560/- and it failed and so i tried again; and both time despite my failed transaction, airtel money debited from my SC bank Account; and no money is credited in my airtel wallet;
airtel money si highly insecure and has poor transactions;

i am cheated 1120/- rupees by airtel and this si causing problem and agony to me;

i will never sue airtel money;
and will complain about debited money wrongly by airtel money to concerned authorities;;

also write blogs on various websites to make aware of other customers about Airtel money application.

Sir
My name is rajiv sharma and i am airtel's costumer long time. Previous day on date[protected] time 10.30 pm approx a 11 rs approx balance deducted in my account after that rs 31 remain. Today on date[protected] rs 25 also deducted. A massage received me that this balance was deducted of internate using though net data is also in my account yet

So sir please refund my rs 35 amount in my account. When i have internet data so why company deducted my main account balance

My airtel no.- [protected]

Ive port-in to airtel (pre paid) from vodafone (pre - paid) on 7th of december 2016 bearing porting request code "ve424197" and the same was approved. i was communicated by the operator (airtel) that the porting request for mobile no. 9198*7775 has been sent to vodafone (gsm) and the same will be processed by[protected]:01:25.0 subject to approval from current operator.
On 10th december 2016 i get a text from the service provider (airtel) that - "important info : once your mobile displays no network, please insert the airtel sim in your handset and call 59059 to verify your details" then there was another message stating "dear customer, your porting request for mobile no. 9198*7775 to airtel has been validated by vodafone (gsm). the number will be ported-in to airtel by[protected]:30:00.0." the networks were 0 after 11:30 as directed but when i called on 59059 the operator said that for all information about your airtel mobile call 121 and calling on the same 121 number there was no information regarding the sim activation or any information regarding what to do after your number is ported-in to airtel or anything that would have helped the cause. kindly help asap this is a great disappointment and cheating on the part of airtel.

My name is srikanth using the mobile number [protected] which is registered with my brother's name chandrakanth, i had transferred the number from vadofone to airtel through portal transfer as airtel people called me and said the for is specially to my number no registration fee just a deposit of 300 ruppes which will be detected from the first month of the bill, when the bill as came after one month they started saying it was registration...

My aitel money ac [protected] is blocked
Plz regenrated it . Sir mere money ac m 100rs. Hai .how many times it is closed. Plz reactive my ac.Sir mene mini store pe bhi complte ki thi but kuch solution nhi hua.Mene pin no. Bhi mgva liye but Mpin change nhi ho pa rha hai.windows 24 closed krke massege ata h. Kafi dino se try kr rha hu but koi solution nhi ho pa rha .plz solve my problem

Dear Airtel Team

I have given documents for my prepaid airtel number 2 days back the
resaon they said that my number was not working was " doc barred"
with original documents as well as reference letter i was said by the
store manager that my line will get activated within 24 hours
today i visted the gallery...
1st thing they did when i asked about my docs is keeping me waiting
and at the end they told give me it will take 1 more day
2nd thing when is asked for resaon why it was barred in first place
inspite of giving complete documents they were unanswerable
3rd they were rudely talking to each customer.
the gallery is located at borivali west at mangal kunj
also i dont know when my line would get activated
and in case it get activated the first thing i would do is to port out of airtel
and would like to inform you that i have already killed my time by
visting your gallery so will waste more time to get this case to TRAI
and consumer court and i mean it
the particular number was linked to my bank account and due to that
and small mistakes from ur airtel employee we are in deep water

here is my number which is barred
[protected]
NAME: URMILA R GIRI

Relationship Number : [protected]
We (Excel Enterprises) regret to inform you that we have cancelled our CUG connections of 19 mobile lines on 30.06.2016 and subsequent final bill also paid vide RBL bank cheque No.885974 dtd 29.08.2016 Rs.5860/-

Even-though we have received monthly bills for the cancellation lines and same has been escalated to you, refer trial mail, the issue is yet to sort out on your side.

This issue make us unnecessary confusion on paying other mobile payments & force us to take legal action.

Please treat the matter as serious to close the issue and cancel all our dues subject to above cancelled lines.

Regards,
M.Chandrasekaran
2/235, AGS Colony, First Street, Kottivakkam, Chennai-600 041
[protected]

I'm Radhika nd I have been cheated by one of the executives of Airtel service centre. A lady called me saying my number has been selected for free hello tunes service which would be provided for 3 months and she asked me to press 555 on my phone.. And as soon as I did that, ₹90 has been deducted from my main balance which is definitely not tolerable. And I hv cancelled the offer and hv been calling customer care people to refund my money as it was not notified to me before deducting and no one bothers to even listen. Tell me how do I trust on any of your services again i[censored] people are making money by using cheap tricks like these. I'd be glad if any of the Airtel service executives would turn up to me for what dey have done and return my money.
Ph:[protected]

Hi sir / madam, am shameel ahmed vulli from chennai ananagar west 600040 thirumangalam while i was coming to office i was waiting for a bus opposite to pentagon hotel that time my phone got robbery i cant able to catch him he went in vehicle black color pulsar grren and white color tshirt - so now i want block my sim so please block my postpaid number now immediately [protected]