Airtel Complaints & Reviews

This is Shaik Mahammad Rafiq, customer of Airtel mobile number [protected], I am here to bring this to your notice that, my sim has been blocked on 10 Dec 2016 without any pre notice due to no usage from some time. I was actually out of the country due to my profession. I am a MNP customer to the Airtle and I am using this sim from 8 years. This number has been registered with all banks and online platforms Paypal, Payza transactions.

After sim blocked within 24 Hrs I went to our Local Airtel office in Proddatur-516360, made request and they issued the new sim (attached, [protected][protected]U) after submitting all proofs, but till now its not activated. I would like to inform you that the subject number is very very important for may, I need the same number.

I am requesting you that, kindly investigate on my case and activate the new sim with subject number.

Awaiting to hear from you.
Regards,
Shaik Mahammad Rafiq.

I am very sorry and disappointed to say that Airtel is my worst experience in all the ISPs I have used.
I am writing this when I am utterly frustrated and disappointed by Airtel's False promises and worst service.
To begin with let me point out the issues.
Firstly Airtel should fire sales person Faiyaz(contact no.: [protected], [protected]) who is giving bad name to airtel by giving false information to customer.
While describing the plan he informed me that I will be provided 16mbs speed for 1049rs with 55GB data whereas it is just 8 mbs I am receiving. I talked with the technician about speed, he asked me talk to sales tam, as sale person only given the application to configure 8 MBPS. Please note I have paid 3 months payment 3961-/ rs (Transaction id: [protected]) before connection only, still got worst service.
He also said that I will be provided a landline telephone device but installation team said they cannot provide any device.
When I tried to reach him he did not pick my calls, I have escalated this to his manager but no results.

Now come to service part After installation I was informed Internet will start working in 4 hours but I have to chase and do multiple calls to Airtel team to get it working after 3 days
But to my surprise just after 30 mins it stopped working. Then again the same story I did multiple calls to customer service and your team and after 10 days of calling, raising multiple tickets at the end I get internet
But the disappointment continued the Wifi Router device provided by you is very cheap and inferior quality one there are no signals even within my 3bhk house. I asked to your team to replace the router but they said they cannot to do so before 1 month.

I want all the things which are promised to me or else refund my amount.

Compliant reference number: 76653634, 76817506.

Dear Sir, my Airtel Post paid number is [protected] ( my alternate number is [protected]).

Since[protected]I have submitted my application for Post paid to prepaid conversion ). They deactivated my postpaid connection on[protected], but until now my prepaid is not activated. I have sent lot of emails to Airtel complaint cell & around 10 times I have visited personally to Airtel office and I spoke to many customer care executives but NO Use untill now.
It is a WORST and tragic situation for me. Since all my online banking transactions are linked with this number i am facing a tragic situation.
I request you to help me out from this situation.

Regards,
RamPrasadVarma

We all know that there are some charges if we contacted customer care of all telephone provider. The why they dont provide us direct number to reach customer care executive? Why we have to select from IVR, if we are contacted customer care then why dont they provide us direct number to reach?
If sometime something happen with our phone and we to instantly stopped our service we all stuck in IVR options and in that mean time some bad person who stole our phone can misuse it and at that time who will be responsible?
I dont know about other customers, i am gold customer of airtel because i am using airtel number since 2002 or 2004 so i want direct customer care number. What was the charge of that call doesnt matter to me, i just need direct number to reach to save my time, money and my future too with that

Gurick aulakh

Dear Customer Care Executive,
Airtel prepaid SIM of Delhi Cicle has been lost by me on 13/12/2016. SIM number is[protected]U mobile number [protected] IMSI number [protected]. I have already filed a police complaint with delhi police but since i'm out of station I can't get the SIM reissued. I'm unable to block the sim by calling customer care as they are saying that the address mentioned is wrong. Maybe the shopkeeper had written wrong while filling the form.

Dear Airtel,

As i'm using Airtel prepaid SimCard [protected] from few Years, i'm not getting the signal inside my Home so please do clear my issue as v three persons are using airtel in same home it as became a big issues with our girl friends, so please try resolve this issue.My address ( chkker ki milk civil line Moradabad 244001in Utter Pradesh)

I gives my papers for portability from Airtel to TATA docomo. But their is no response from Airtel. As their response is too poor..So kindly sort out my issue. As 20 days gone I give my papers to the company. My portability no. [protected]. As when I call customer care then they will never attend my call. I am very frustrated from their service. As their is too many problems I could suffered using this company (Airtel) kindly help me to port my number quickly

Dear sir,
Good morning...
My number: [protected]
Please help me regarding my sim activation.
From last november my number was found deactivated.
Presently am in qatar.
I don't want to lost this number.

Thanks in advance

Regards,
Ratna sekhar.
+[protected] Qatar

Mr amit ne kha aap 2500 aaj pay kar de to apka no me chalu kara dunga to mene kha bhai mere pass avi 2000 pare hi me 2000 ka paytm se bill kar deta hu to bole thik hi 2000 hi kar do baki me disconut kara deta hu
mere 3342 ka bill tha with late fine. me ye no kafi dino se chla rha hu . me airtel ke sath bane rahna chahata hu me ra no [protected] jald se chalu kra de
mene kha amit ji se mere plan bhi change kara de ki bbill sahi samay per pay kar de. mere plan tha palhe 1 gb net + calling free not rent per call charge lagne laga .50/m ye nahi hona chahiye tha isi karan bill late hua kafi mene 121 pe bat ki per nahi hua last airtel wale ne mera no band kar diya 1month se no band hi

Amount deducted from bank but failed bill payment with airtel. Dear, I have made airtel online post paid bill payment on 21st dec 2016 got deducted from HDFC bank .payment successfully . Money deducted from my HDFC BANK . But from airtel side they said money not reached them.
I have paid once again, but no refund of my money.
Mobile number:-[protected]
21 Dec 2016 :-[protected]-CITRUSAIRTEL [protected] :- 22 Dec 2016:- 1, 770.22

Kaushalesh

Mr.Sunil Mittal - I am writing to you as a last resort, I have lost hope and I am soon to be an ex-airtel customer. Here is my story. My airtel account number is [protected]
1. I bought an Airtel Broadband connection to which I paid Rs.1000 as activation fees - this was cleared from my bank account on 22.09.2016
2. The agent who came to collect the documents and cheque also collected Rs.100 in cash for which there is no receipt and no details in the bill.
3. This same agent committed to me that on the first month I will get a cash back of Rs.1000
4. I got the first bill which had a due of Rs.1104, due on 01st Dec 2016 which I paid in full.
5. Immediately after that I started getting messages saying I have a due amount of Rs.1000. I wrote to airtel customer care, to the appellate, numerous calls to the customer care number 121 to no avail.
6. Now the situation is that the customer care guys hang up on me without resolving my problem.
7. I am not able to use my voices services even after repeated calls and commitment that the situation would be rectified.
8. I understand that there is an accounting goo[censored]p at your end which made this amount of Rs.1000 became payable by me suddenly on 03rd Dec 2016. The previous bills issued to me doesn't include this amount. for this goo[censored]p airtel is harassing me to hide your own mistakes.
9. I have spent hours out of my busy schedule to patiently speak to everybody but to no avail.

10. I have a written email from the appellate saying the amount is now Due on 31 Dec 2016 with no late payment fees etc. which means I have time till 31 Dec 2016 to pay the due and inspite of this the services are disrupted.
11. Its not a question of paying Rs.1000, but I want set somethings right and hence escalating this here.

I have no hope of any resolution and you can be sure that I will discontinue my airtel connection soon and also ensure none of my friends, relatives, colleagues and organizations I have control on ever take to airtel.

This really looks like there is no ethics in Airtel and I made a wrong choice. There are many more issues which I have written to the appellate of which (obviously) I have not received any resolutions - so much for the word appellate.

My mobile which I have been using since 2003 - an airtel customer for more than 13 years - will now be ported to either Vodafone or Idea.

All the best for your company

Regards
Ramesh
to be ex-airtel customer

I am Vinay and i had a issue with porting airtel postpaid [protected] . I sent SMS to 1900 to get my unique Id but the aitel has been blocking the message in backend and I am unable to receive the unique I'd and i contacted airtel CC their are telling they have not blocked any messages and telling me that try after 4 hours . This is nonsense reply from their end why I want to wait for 4hours if I send any airtel service subscription they will reply back with in a seconds then why they want 4 hours to fix this issue that to for basic SMS service. I know they are doing this intentionally and blocking port SMS . So I am pissed off and lodging Complaint against them in this forum. And I want solution from airtel for this issue ASAP.

Dear Sir,

I'm customer of airtel my mobile no is [protected] i'm facing a network issue last 5 month i'm many time mail forward to the HO but till date never replay from HO side before two month two service tech visit my place cheak the leanth & area and assured after 15 to 20 days issue resloved but till date issue has been not resloved airtel has wrost company. call me only no [protected].so look the matter & call me so do the needful...

Thanks Regards

Ravi Kumar Singh
LG Electronic Pvt Ltd India.
Mobile No-[protected]
Email Id:[protected]@hotmail.com

Hello Sir/Madam,

I am Mohith S Kumar, my Airtel number got deactivated recently for not keeping it in use. My number is [protected]. Since i moved abroad i could not keep it in active condition. now i want to get it activated. please help me in this regard.

Please contact me on [protected]@gmail.com for further datails.

Thanks and regards,

Mohith S Kumar
+[protected]

I am Manohar Meena from Bikaner Rajasthan. On 22 December 2016, I added rs 500 in my airtel app wallet.
Money was deducted from my bank account of oriental bank of commerce. My transaction Id is[protected].
But money was not credited to my airtel wallet.
I tried calling customer care executive of airtel but his response was not satisfactory.
My Airtel number - [protected]
Email id [protected]@gmail.com
My bank oriental bank of commerce and account number [protected]
Please look into the matter at the earliest and get my money refunded back to my bank account.
Thanks.

I have sent a mail to deactivate my mobile WiFi [protected] on 21/09/2016 as the signal in not proper, after that they requested to continued with gprs 3g 100 datacard plan stating that the bill will be Rs. 100/- with additional discount. But they sent a bill for Rs. 989.33 after two months. Then I have sent another mail to deactivate the WiFi, they had sent another bill for Rs. 276.42 with the due amount which is not correct and acceptable.
However I can pay Rs. 100/- per month to close the issue.

Airtel contacted me to port my number from Vodafone to Airtel and lure me for some irresistible offer. They offered me 399 monthly plan which will include 800 local calls, 300 msg and 10 gb 4g data per month, in written as well as verbally.
Soon after i port my number from vodafone to airtel, my cell stopped internet network or data connection.
On contacting Airtel, there officials are now saying that your plan do not have any data plan.
I was shocked and felt cheated on the stop.as to why i left vodafone.
Airtel is a thief. I have there written msg with me with the phone number of their dealer.

This is with reference to my account number [protected] towards new connection of broadband. your executive took 1000rs from me later called me and said we cannot install. and i have got only 500 Rs as refund. when can i expect my money. please find receipt.

i am waiting for my refund since august 18th. is this the commitment?

In your records you have updated as 500 Rs taken from me. But in fact i have paid 1000/-

Please pay my remaining balance amount of 500 soon.

I am writing from Bangalore Rajarajeshwari nagar BEML(on 3rd Dec) I approached the Airtel sales team at BEML layout for the land line + Broad band connection. One of the sales representative Mr. Santhosh ([protected]) came to my residence. He took the ID proof, Photo and 3 Months Advance Check for Rs 3961 /- rupees.

He promised to install the phone and landline in next 24 hours.

AFter 5 days of continuous follow-up, I was told by Santhosh that the Landline cannot be provided as house is greater than 200 feet from the nearest switch and they cannot provide connection.

I asked him to return my Check and documents along with Photo as no connection can be provided... BUT AIRTEL CHEATED ME THERE.

MY CHECK is credited to AIRTEL ACCOUNT and My DOCUMENTS aare also not returned.

Its been 3 weeks since then, there is no connection nor any response from them. My money is deducted by Airtel and Airtel is not even answering on why the connection is not made.

I reached to another per ANAND ([protected]) he told that he was manager of Santhosh. He also just heard my complaint and not taken any action on returning my money / documents till date.

I feel my documents and check is used by Airtel for some illegal activity.

AIRTEL SALES PEOPLE ARE CHEATING IN THE DAY LIGHT AND AIRTEL PROBABLY IS ACTING AS THEY ARE COMPLETELY UNAWARE OF THE ISSUE.

Hi, i am living in b-822, new ashok nagar delhi. I am using airtel prepaid and network signals are significantly weak near this building. I am not able to make incoming or outgoing calls near my area and if i move more inside the house, signal gets worse. All o[censored]s who are using airtel are facing the same problem. Other network operators are showing good signal in this area. I am using airtel sim from last five years but now i am suffering from airtel.

I am sorry to say that if such problem will stay then all o[censored]s nearby this area will have to discontinue all the services of airtel and will port to some other operator.

Airtel customer
Abhishek
B-822, new ashok nagar
Delhi - 110096