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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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A
ana12nd.Shukla422
from Chennai, Tamil Nadu
Dec 9, 2016
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Address: New Delhi, Delhi, 110044

I have lost my mobile on[protected] at 10.00 am .as i want my sim to be block but there is no customer care service available...
so please as soon as possible block my no.[protected].
no body can misuse my mobile number
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    S
    sbalasubramanian14
    from Noida, Uttar Pradesh
    Dec 9, 2016
    Resolved
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    Resolved

    Address: 625020

    Date : 9/12/2016
    Number : [protected]

    I did wrong recharge of amount Rs.67(some other service) instead of Rs.68 (3g data 200mb 7days pack). So I Want you to cancel that service and return my amount as soon as possible. Please transfer that recharge amount to talk time. If the amount refund is not possible please activate any data pack with that amount.

    Request a refund.

    Transaction id :[protected]
    Jan 22, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Dec 12, 2016
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 9 December 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      Sundaresan V
      from Chennai, Tamil Nadu
      Dec 8, 2016
      Resolved
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      Resolved

      Address: 600015

      Airtel board band changing new my name sundaresan v
      Mobile number [protected]

      Customer ID [protected]

      airtel board band number [protected]_tn

      changing new my name sundaresan v
      my mobile number [protected]
      my egmail id sundaresan.[protected]@gmail.com
      Jan 22, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Dec 08, 2016
      Updated by Sundaresan V
      Mobile number [protected]

      Customer ID [protected]

      Mobile number [protected]

      Customer ID [protected]

      airtel board band number [protected]_tn

      changing new my name sundaresan v
      my mobile number [protected]
      my egmail id sundaresan.[protected]@gmail.comairtel board band number [protected]_tn

      changing new my name sundaresan v
      my mobile number [protected]
      my egmail id sundaresan.[protected]@gmail.com
      Verified Support
      Dec 10, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 8 December 2016

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Anil S.
      airtel presence (airtel Customer, service team)
      bharti airtel ltd
      [protected]@in.airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Dec 15, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 8 December 2016

      We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
      Regards,
      Anil S.
      airtel presence (airtel Customer, service team)
      bharti airtel ltd
      [protected]@in.airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        S
        Shanmugam ramu
        Dec 8, 2016
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        Address: 632503

        My airtel Sim card blocked my mobile No.+91 [protected]
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          S
          Sudeshna Sanyal
          from Mumbai, Maharashtra
          Dec 8, 2016
          Resolved
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          Resolved

          Address: Kolkata, West Bengal, 700008
          Website: www.airtel.in

          Hi,

          My father is 80 years old. [protected] is my father's number and he has got a message that Rs 35 has been deducted as Superstore charge. He has no clue what this store does or who subscribed to it. When he tried to SMS STOP subscription, he got a message in turn that said his message did not go through. What is this new trick of squeezing unsuspecting customers?
          I request AIRTEL to please look into it and stop harassing a senior citizen.

          Thank you!
          Jan 15, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Dec 12, 2016
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 8 December 2016

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Anil S.
          airtel presence (airtel Customer, service team)
          bharti airtel ltd
          [protected]@in.airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            L
            luthfu
            from Chennai, Tamil Nadu
            Dec 8, 2016
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            Address: Chennai, Tamil Nadu, 600014
            Website: www.airtel.in

            There is a call from the airtel customer care, stating that we will replace your 3G sim to 4G at free of cost.
            The person came here, while replacing he is asking for delivery charges of Rs. 50
            I dont no that person name. but the sales guy mobile number is +[protected]
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              P
              Patel Nayan
              from Surat, Gujarat
              Dec 8, 2016
              Resolved
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              Resolved

              Address: Surat, Gujarat, 394210
              Website: no

              Dear sir /madam

              my self nayan patel and my number is [protected] now problem is refund amount because we have MNP procces our number to other company and we payment againt bill of 800/- rs then our number success fully procces other then bill generate less then 800/- rs after airtel company says to us your balace amt send us with in 45 day in your billing address but now 45day up but airtel company yet not send balance check amt on my Billings address so ple help me about this compliant

              if any qury ple contact below number

              thanks

              Nayan Patel
              [protected]
              Jan 15, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Dec 12, 2016
              Airtel Customer Care's response
              Dear Mr. Patel,

              This is with reference to your post dated 8 December 2016.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Anil S.
              airtel presence (airtel Customer, service team)
              bharti airtel ltd
              [protected]@in.airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                M
                Muddichetty Viswakalyan
                from Mirialguda, Telangana
                Dec 8, 2016
                Resolved
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                Resolved

                Address: 517501
                Website: www.airtel.in

                Hi I'm viswakalyan my Airtel prepaid number is [protected] since 4yrs I'm Airtel customer yesterday i.e 07/12/2016 I'm unable to do any calls from my number [protected] as it is my permanent number I could n't received any pre intemation that they going to deactivate even though I have done tele verification call yesterday 07/12/2016 .i have already waited 24hrs to get activated .but i could not torrelate this such a irresponsible airtel showroom which is in Tirupathi located at Bhavai nagar 517501 in Andhra pradesh.I have approached Airtel office to submit my I'd proof they are telling that I would be activated within 48hrs as it is my primary number its very important to receive calls the very fraud company that I have seen this time don't for Airtel its totally fraud
                Jan 16, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Dec 08, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 8 December 2016.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at airtel.[protected]@airtel.com

                Regards
                Akanksha Singh
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                [protected]@in.airtel.com

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Dec 13, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 8 December 2016.

                We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                Look forward to hearing from you.

                Regards
                Akanksha Singh
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Please change my registered mobile number.
                Hi

                I have submitted multiple complaints regarding my outgoing message not working. I have visited one of the airtel outlets as well but no corrective actions hv been taken as of now.Still i am not able to send any messages from my number.

                Kindly please resolve the issue asap

                Thanks
                Harshini
                Mobile no- [protected]
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                  B
                  brkanna
                  Dec 8, 2016
                  Resolved
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                  Resolved

                  Address: 560016

                  Hi,
                  I have applied for mobile number portability to airtel from vodafone. My documents and address verification got over by last week friday itself and current service provider (Vodafone) also deactivated my vodafone sim. Request you to speed up the process and activate my sim at the earliest by end of today at least.
                  My number is [protected].
                  Si
                  Thanks,
                  Rajesh
                  Jan 14, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 08, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 8 December 2016.

                  We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

                  We look forward to receive the required details.

                  Regards,

                  Akanksha Singh
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Dec 12, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 8 December 2016.

                  We were waiting to receive your contact details to enable us to address your concern.

                  Since we have not heard back from you, we trust your issue has been resolved.

                  If you require further information / assistance, please write to us at [protected]@in.airtel.com

                  Regards
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Dear sir/Madam,

                  .Hi, sir i lost my mobile in Sagar from Rohtak(Haryana), i dont have any imei number but i lost my mobile on 10/02/2016 in Gurgaon market my mobile number is [protected] belongs to AIRTEL network if my mobile found kindly contact me at [protected],[protected]

                  THANK YOU
                  Dear sir

                  my mobile with sim card having tel no.[protected] is stolen . kindly block the services.
                  thanks
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                    J
                    John Finney
                    from Mayakonda, Karnataka
                    Dec 10, 2016
                    Resolved
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                    Resolved

                    I own a 3G Airtel Data card and recharged it under a 3G data plan; but Airtel is sending 2G EDGE signals for my internet usage. I am being cheated because I recharged my 3G dongle with a 3G data plan and deserve HSPA/WCDMA Signal.

                    Recently, I recharged with the Rs 255 data plan/25 days validity/1GB data and received 2G EDGE Signal for most of the usage instead of 3G HSPA/WCDMA Signal.Why is airtel asking me to pay for 3G connectivity and giving me 2G Internet?

                    Why should I pay for 3G Connectivity and receive 2G Internet?

                    My Airtel Mobile Number is: +[protected]
                    Jan 18, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 12, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 10 December 2016.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      R
                      Rana Pratap Mukherjee
                      from Meerut, Uttar Pradesh
                      Dec 8, 2016
                      Resolved
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                      Resolved

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                      Dear service team,

                      Hi, this is Mr.Rana Pratap Mukherjee from Noida having airtel prepaid connection no. 0091-[protected]. I lost my mobile today morning, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

                      Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

                      Thanks and Regards
                      Rana Pratap Mukherjee
                      S/o- Adhir Mukherjee
                      Date of birth- 27/02/1980
                      email- [protected]@gmail.com
                      my alternate number - [protected], [protected],
                      Jan 12, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 12, 2016
                      Airtel Customer Care's response
                      Dear Mr. Mukherjee,

                      This is with reference to your post dated 8 December 2016.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      [protected]@in.airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        J
                        Jackson Shah
                        from Ahmedabad, Gujarat
                        Dec 8, 2016
                        Resolved
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                        Resolved

                        Address: Surat, Gujarat, 394270

                        Dear sir/madam
                        I paid my Oct month bill of Rs.163 on 20 Nov and I got confirmation msg of bill payment.But my payment not reflected in bill history.
                        So, i complain airtel customer care.He told me you not paid Rs.163 on 20-Nov. Whereas i send him payment related all document.
                        I call him so many releated my complain or Mail him too, Them not give me Answer.

                        Kindly find the attached file of screenshot of msg.
                        Jan 14, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 10, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 8 December 2016

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd
                        [protected]@in.airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          H
                          Hem Chandra Jha
                          from Indore, Madhya Pradesh
                          Dec 8, 2016
                          Resolved
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                          Resolved

                          Address: 452020
                          Website: www.airtel.in/personal/mobile/prepaid/easy-recharge-enter-number?&utm_source=aor_dr_sense&ut

                          Hi,
                          Three week ago I had given complain that mine mobile balanced cut without talk and than resolved. Now I filled 220 rupees talk time to my wife mobile no. [protected]. The next day without talking they nil the account balance on 12/7/2016.

                          This is very dangerous practice. We had medical emergency in home and she is not able to call anywhere although she had balance. Only due to airtel fraud we have to suffer immensely.
                          I wanted to know what is the solution for these kinds of fraud everyday we have to deal with. Than wasting time and our money and resources. Seriously these companies are made for doing this.
                          Jan 15, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 12, 2016
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 8 December 2016

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd
                          [protected]@in.airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            M
                            Mdsherif
                            Dec 8, 2016
                            Resolved
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                            Resolved

                            Address: 613001

                            Dear Sir/Madam,
                            I have using my airtel number in UAE for couple of month. Now I tried to check balance. It's showing " You are Temporary locked". Can you pls explain my mobile number current status. So, kindly activate my number else pls provide a solution for that. I have recharged two day before.

                            Mobile Number:[protected]
                            Alternate Contact No:[protected]
                            Jan 14, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 08, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 8 December 2016.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com

                            Regards
                            Akanksha Singh
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            [protected]@in.airtel.com

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Dec 14, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 8 December 2016

                            We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
                            Regards,
                            Anil S.
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd
                            [protected]@in.airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              A
                              akshaydhtc
                              from Delhi, Delhi
                              Dec 8, 2016
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110025
                              Website: www.airtel.in

                              We had put in a request to shift 6 landline corporate number on 2nd of December 2016 from New Friends Colony to Okhla Phase -1.
                              Landline Nos.[protected], 96 &[protected]
                              I got a mail on the same date that it will be done for sure within 5days (maximum by 7th December 2016). Since 4 December 2016 we are getting numerous calls from Airtel that he same will be done by maximum 4pm today and we are also following up with them day and night our Networking team is sitting idle waiting for some action. After n number of calls and followups today we got to know from the Okhla team that the same complaint is not yet forwarded to the Okhla team.
                              After which the Airtel is sometimes telling us that we cannot get the same numbers in Okhla and somebody is saying it can be done.
                              Rather the Airtel team is forcing us to take new connections to achieve there month target.
                              However they should understand they are company numbers are there with us since more than a decade and cannot be changed as we have also shared with all the necessary people.
                              Jan 22, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 14, 2016
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 8 December 2016

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Anil S.
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd
                              [protected]@in.airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                R
                                from Bengaluru, Karnataka
                                Dec 8, 2016
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560076

                                Amount: 1499
                                Date: 8'Oct 2016
                                MOB NO. [protected]
                                Incident: Recharge got unsuccessful.
                                complain No.: CONRC[protected] on 8 Oct'2016
                                Txn No:[protected]
                                ICICI Complain No: SR[protected]

                                I complained on 8 Oct to airtel customer care and got response that txn got unsuccessful and money will be refunded withing 10 days.
                                After 10 days they declined to return my money and told there is no txn on 8 Oct with us.
                                Please find below my complained:
                                [protected][protected]--
                                Complained to : [protected]@airtel.com
                                communicatio mode : Email
                                date:[protected]
                                Status : declined to fetch txn id send to my alternate no and return my money.

                                Complained to : appellate.[protected]@in.airtel.com
                                communicatio mode : Email
                                date:[protected]
                                Status : declined to fetch txn id send to my alternate no and asked txt details,
                                date and time of txn.

                                Complained to : ICICI Bank
                                Complain No : SR[protected]
                                date:[protected]
                                Status : declined to merchant told that recharge was successful. Merchant send document to icici which proves that Txn No:[protected] is correct and airtel is bluffing with me.

                                Complained to : appellate.[protected]@in.airtel.com
                                communicatio mode : Email
                                date:[protected]
                                Status : send all details regarding txn send by ICICI to me

                                I have attached all required documents of communication.
                                Jan 19, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 14, 2016
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 8 December 2016.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd
                                [protected]@in.airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  G
                                  gpai
                                  from Bengaluru, Karnataka
                                  Dec 7, 2016
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560023

                                  I have AirTel broadband from past 10 years and I have never see this problem where in which the data consumption automatically reduces even when I am not at all using the broadband. I am seeing this strange behavior from last 5 months where in which when I check the data remaining on my broad band, using just a mobile phone as single client, within no time the data starts coming down. I first lodged a complaint with customer care at 121, but very sad to say that, the person from other end not able to provide any sort of help as why is this happening. I got suspicious about this and for next billing cycle, I didnt connect to broadband at all but kept the modem ON all the times. Using my mobile data, i started monitoring the data balance on my broadband and to my surprise the data was automatically coming down in GBs in hour. I have a 60 GB data plan and this becomes 0 within 4 days even when no device is connected. I have also changed the password on my modem/router before i started my experiment. I called customer care again and informed them about this behavior but after a long discussion the representative told me if I am not happy with the service I can discontinue. This is very rude. I will definitely discontinue your service but I want you to pay me back my last 5 months bills back and also a penalty for cheating me by stealing my data even when I am not using it. AirTel is cheating the customers big time and think they can do whatever they wish. They think they can cheat people and no one will come to know this. Thanks to technology, AirTel will be blacklisted with all the evidences. This is such a bad company that does not have capable technical people who can address the issues, rather they are good in cheating their customers. Please pay me back my last 5 months bills on my broadband and also answer to my question on who is stealing my data? I am sure it is your trick to make me fool by saying i need to take more data package. Because I have turned down every call that came to me from customer care stating I have exhausting my data very soon and they have offer me next data plan for additional cost. Because I am not ready to accept their offer, they are cheating this way. I need an explanation from AirTel on this on priority and pay me back before I go to media and make sure all people across the country come forward and show all your cheating cases.
                                  Jan 14, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 12, 2016
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 7 December 2016

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd
                                  [protected]@in.airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Mr Anil, the issue is still not solved as either the technical team or your back end team not able to solve this. Please don't quote false statements such as resolution...I am not paying the bill for sure and put a notice to Airtel to pay back my last 5 payments . Since you have failed to solve this problem, I have decided to show how Airtel data meter tempers the data even when there is zero devices connected to the broad band, through media. Sorry to say this but all people should know how cheating happens with Airtel and this might be a lesson to all those ISPs who temper their data usage meters and fool customers.
                                  And today, from no where my data balance is showing up as 100GB even though my new billing cycle starts only on 26th. My data was shown exhausted on Dec 5th itself for the cycle, Nov 26th to Dec 25th. I had raised the complaint on 7th Dec here. And several calls with the backed teams till last Saturday on this issue. But today, amidst current billing cycle, I see a 100GB data though my plan is only for 60GB. This clearly shows the Airtel data meter is completely tempered. Please check the attached screenshot.
                                  This is not resolved yet. Please dont close it as resolved. Please call me and tell me on two things. 1) what measures have you taken to give the right status on data usage 2) when are you returning my 5 months bill amount which I have paid when the data usage was tempered

                                  I have stopped paying my current outstanding for two months as there is a credit with you already. Please call and resolve this me or drop me an email for the purpose of record. You have not done both.
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                                    A
                                    aman9903
                                    from Delhi, Delhi
                                    Dec 7, 2016
                                    Resolved
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                                    Resolved

                                    Address: Sirsa, Haryana, 125102
                                    Website: airtel.in

                                    I had done recharge of rupees 298 for internet peck about 3 months ago but I didn't got the data and after that I complaint in custermer care for that concern and they told me to wait for 72 hours but again I didn't got any response till 10 days and again I call them to refund back my money but they again give me complaint id C3GSP[protected] AND I also, one of their senior executive abuse me and I have that recording also which I would like to present in the court and I think I should get my rights.
                                    Jan 14, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 08, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 7 December 2016.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com

                                    Regards
                                    Akanksha Singh
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Dec 14, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 7 December 2016

                                    We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
                                    Regards,
                                    Anil S.
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      C
                                      Chiranjeev Sethia Grz
                                      from Bhagalpur, Bihar
                                      Dec 7, 2016
                                      Resolved
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                                      Resolved

                                      Address: Sikar, Rajasthan, 332311

                                      Sir, I got lot of wrong calls and missed calls to my Airtel number. Please send me the incoming and outgoing calls list of my number for the last year (2016 Aug to 2016- dec) months.Please send me the calls list of my number to my mail id as early as possible.
                                      My Airtel Prepaid account number is [protected]
                                      My email id is: [protected]@gmail.com
                                      Thanking you sir.
                                      Yours sincerely,
                                      Pankaj.
                                      Jan 8, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 08, 2016
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 7 December 2016.

                                      Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill on your E-mail id.

                                      Further, we regret the infeasibility to provide you the incoming call details, as the same is not
                                      available with us.

                                      Regards,
                                      Akanksha Singh
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      My Airtel tv registered mobile number [protected] is loss so please change my registered mobile number .my costumer id is [protected] and new number is [protected].
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                                        J
                                        jaswinder2412
                                        from Mohali, Punjab
                                        Dec 7, 2016
                                        Resolved
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                                        Resolved

                                        Address: 160062

                                        Have applied for broadband and due to full of dp in my area they did'nt give me broadband service. Every time when i applied for refund their executives give false reference numbers and after that they give excuses like technical issue and did not refund my money. My bearing account no. [protected] & telephone no. [protected].

                                        After complaint in consumer helpline One of airtel executive call me on my number and said you will get the refund on 30th november. But this fraud Company Never give my refund.

                                        In Airtel Store the Advisor told me your payment has not post in my CEF Form . But Airtel's Employee took 1000 from me and didn't send money to company.

                                        Please take legal action against all of them. Even Consumer Court didn't help me They only give appeliate dept. mail id. Also Appeliate dept. have not resolve my Issue.

                                        This is Fraud Company. Please don't trust them
                                        Jan 9, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 08, 2016
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 7 December 2016.

                                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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