Airtel Complaints & Reviews

Please as soon as possible clear networks problem of my area and I have no idea what is this prolem solve no any network tower in my area so please install network tower

After a compalin online to airtel regarding unsusseful recharge i received a call from a person asking how much money i had in my account at the time of recharge and other details... From the background noise it could be heard clearly there was a tv on and a child crying too and not from any call centre or office.i answered him all what he enquired but on asking me about my bank detalis i became suspicious because the call was not from an office or call centre and he was again n again insisting to say about my bank details in the name of airtel service provider.on refusing to reply and i said i hav sufficient amount in my bank to recharge and 100 rs talk time, the person rudely said i am goin to cancel your compalint and hung up the call !! The call came from this no.[protected]. Please look into it.beacuse it could have been a fraud in name of airtel and if it was from airtel indeed it was utterly rude behaviour...

I have submitted 3-4 complaints in past 3 months with different airtel numbers regarding the network in the area. it is very disappointing that our problem is not yet heard. Airtel claims for network at remote places, but i ask airtel at least provide network in the metro city first. such a failure to resolve the issue.

Period of Complaint - September 2016 to November 2016

Hello Sir,

Waiting for the response/action from your side.

JAI BHAWANI SHOP is cheating with almost all the customers.

He is asking for Rs.100/- before the airtel SIM card and later on the activation of SIM, balance is not crediting.

Really hoping a lot from you and your team.

Please do the helpful.

Thanks & Regards,
Atul Borse
Mob:[protected]

Dear Sir,
for the month of Oct i found the fatty bill of airtel Rs 6283.14, instead of Rs 600 to 800 which is my regular bill amount. when i ask Airtel i was told it was due to international usage. since I never left the country so i was shock. but when they told me it was Nepali network then i told them that
I was trekking in Darjeeling Hills which has border with nepal so it could have received nepali network without my knowledge.. so i asked them to waive it as i was not aware of it, else i would have switched it off. airtel nodel officer listen to my grievance and told me they will resolve the problem, but now they are keep on calling me saying i have to pay as i have use this network despite i told them that i have not use this network knowingly.. my points are
1. I never left India so if in India other country networks are connected because airtel network is too weak then it is not my fault.
2. i have no idea if i was connected to nepali or indian network as i was in India and no one check the network each and every time they receive a call

I have been using this airtel number for past 15 years and i am not happy at all the way they are treating me like a crook. their regular call without any solution not only hampering my business but also giving me the mental agony..

when i asked airtel why you did not inform me when i was connected to Nepali network they are saying they sent me SMS, which i never recived.

I applied for MNP of my airtel maharahtra to karnataka around 20 days back. I paid Rs 300 for the connection, and they duely provided me the sim card which was to be activated in a week. After one week the previous sim network disappeard and I put the new sim and tried for televerification which didnt connect. I tried several times to call 59059 but it didnt after following up regularly with retailer somehow after a week it activated. Since it got activated my number does not has incoming although outgoing is there. Anyone calling me hears "this number does not exist" i repeatedly complained to airtel customer care in Bangalore but still it has not been resolved. Also there is no Data or text message service because of which I am unable to do netbanking leading to huge losses. Kindly take necessary action before I take legal action.

Please help, I am in roaming and sim got lost in pune, Maharashtra . I have taken new sim from airtel store, viman nagar pune but they are bluffing me and avoiding me, they have taken more than 3 days but still sim is not activated yet. I am a govt. officer in Madhya Pradesh and facing very critical problem due to unavailability of SIM. plz help me to get it resolve.
I AM USING THIS number from last 10 yrs. I need to go for some other operator if request not be answered.

Mobile no.- [protected].(MP circle)

I have applied for broadband and due to full of dp in my area they did'nt give me broadband service. Every time when i applied for refund their executives give false reference numbers and after that they give excuses like technical issue and did not refund my money. My bearing account no. [protected] & telephone no. [protected].

Reference number 75745834 but no any action have taken by airtel regarding this.

Please help me to refund my money from this fraud company.

Had requested for new airtel broadband connection for our new house. Airtel representative came in, filled forms, took money and never gave us connection. Its 2 months now, we have been following up with customer care and its such a worst experience. They neither respond and keep playing with email mentioning false promises and invalid reference number. Next time when we call, they say such reference number does not exist. The money stolen from us is 3147/-.

Below are multiple replies, and yet no action:

On mon, oct 24, 2016 at 3:27 pm, wrote:

Dear saritha,
Greetings from airtel!
This is in reference to your email informing us about refund for new airtel connection.

As discussed on your mobile number [protected], i have registered your complaint and the reference number is 74636310. Let me assure you that the issue would be resolved within 03 days.
For further queries, please do email. I will be delighted to assist you.

Regards,
Jyoti sandeep

Next again from appellate. [protected]@in. Airtel.com on nov 9 to me
Dear saritha achari,

Greetings from airtel!

This is in reference to your email requesting refund of security deposit on your airtel account number [protected].

As discussed on your mobile number [protected], i have registered your request for refund through neft and the reference number is 75209696. Let me assure you that the same will be completed by 05 working days.

For further queries, please email. I will be delighted to assist you.

Regards,
Pradip show

Bharti airtel limited

Do not go for any of their products or services. These are big time cheaters.

Dear sir/madam
Date 15/11/16 i visited airtel store gare bhavi palya hosur main road bangalore 560068 and submit the required documents signed and i provid to porting number to airtel exucutive after he was given to airtel sim after 8 days my vodafone sim donor operator is disconnected then insert the airtel sim but not getting network after i visited same store and i asked about this concern he says activated before evening and i cant say ur is problem but he was activated deferent sim for fraud activity reason this is fancy number so i sitting in store 9:30 to 1pm pls check cc camera for evidence but he says i don't no finally i ready to call police that he says wait sir its activated different some technical problem pls take it so i want request to you this arc is totally fraud activity going on pls shut down this arc or terminate all current staffs i m except im getting satisfied answer by appellate so i writen here im not satisfied i write to and direct legal proceedingspls call, me [protected] for details im loss one day business hour by spending in airtel store unless by farud airtel staffs

Mukkanna
91489051

This is in regards to my earlier complaint posted on 20.11.2016. I had raised complaint about auto activation of paid service for which i had been charged ₹49/-.
On 22nd, i had received call from airtel and issue got resolved and i got my balance back.
I am surprise to see that today again i have been charged ₹35/- for auto activation of same service. How can airtel do that? I am very much disappointed the way this issue is being handled. Send my balance back and also deactivate all paid service. Register my no. For dnd.

I had contacted with there appellate team many time by sending them mail, they use to call back but never gave solution.

This service is provided by airtel to every customer by default but they are doing bias with my number.

This was not hoped from such a high level authority of airtel

Even they don't make contact till the final solution and leaves the case in between only.

An amount of rs. 99/- deducted from my prepaid account under head ir 99 value added services on [protected] i have neither requested for this service nor they sought my permission to deduct this amount.in fact i am out of the country (India) for more than 5 months. I can be contacted by email if required.
How can a service activated without my knowledge

Hi

My number [protected] is not working (not able to make or receive calls or SMSes)since two days. There is enough balance Rs.147.It is a Telangana SIM card and Im in Tamil nadu (Coimbatore) right now. Registered a complaint on this regard (Complaint ID:[protected] Customer care executive says there are no issues from their end .Yet Im not able to get/make calls/SMS.

In such case Im asked to replace the SIM card for which My friends or me should be physically present in Telangana. That is not possible right now. Im in urgent need of that SIM as i have registered my aadhar card and bank accounts with that number.

Please provide me privilege to replace the SIM card from Tamil Nadu.

Im in an urgent need of that SIM card.

Sir we had our broadband connection from a service provider name vinay srivastav from saksham enterprise.we did our broadband pack of rs450 and he has taken rs1000 as service charge but our bill is of rs 1400 for broadband he not deposited the money...
my cef no is:40110650, airtel fixed line no:[protected], name:satendra singh, B-85 RAMDAYAL NAGAR, BHIND ROAD, GWALIOR MADHYAPARDESH 474020
email adress;[protected]@gmail.com

Hello, this is to bring to your attention, i have given request for airtel fixed line with wifi shifting from old address, no 15 moore st, 02nd floor to new address, no 71, 72 moore street mnj centre grounf floor, as i have shfited. My new shifted place is 10 buildings away from the prior location.

I have given request for shifting the land line in airtel store - 2nd lane beach, parrys on 04th nov 16. Its been 20 days now but no response on shifting of my fixed line.

I had visited the store again on 19th nov 16, the store incharge gave me 2 mob numbers and asked me to call these numbers and sort the shifting issue. Such poor customer service, the store incharge should follow up but he have me the number of -

Sabarish - [protected]
Sarvanan - [protected]

But both havent bothered to reslove my issue, i plead to the concerned team to resolve my shifting issue at the earliest.

Icing on the cake, i havent use the land line for all these days (04th nov to 24th nov) and i have recieved my bill.

Kindly shift my land line to the new address.

Note - my neighbors in the new address - ni 71, 72 moore st, are currently using airtel fixed line and wifi and the connectivity and speed is satifactory. So thier is no question of no service availablity.

Airtel fixed line number[protected]
Airtel account nunber - [protected]

Regards,
Mufaddal.
[protected].

Hi All,

I have used Airtel broadband prior for very long time, that made me to choose airtel once again for my broadband and voice connection when I shifted to new location.

I have applied for airtel new broadband connection two weeks before(hearing it will be done in 1-2 days) and have contacted and wasted almost 200 Rs in calling concerned members for my connection daily . Still I don't have a activated connection...

My airtel dth consumer number is [protected]-001.
My old airtel dvr set top box was not working properly as it was restarting every 5 min, so it was replace with new dvr set top box.
But new set top box does not record after pressing record button, just gives error "sorry you cant record this program."
And customer care does not take complaint. They want error code to take complaint.
But i just get error message...

I have taken taken a device from airtel data card bearing [protected] on last sep'2016 and plan is four months pack as Rs.4000/- including device and plan . and they are explain to there is no charge for further four months upto dec'2016.

but message from airtel is you have to pay rs.699 to avoid this continuous service.

so i contact the concern airtel office please explain the that why i have to pay the particular amount, but they are now telling you are payed only the plan amount but this is tax.

really i feel that this is fraudulent service.

so kindly resolve the problem.

and also airtel henceforth clearly tell and sell there product which is included or excluded tax or anything else to some other customer.

with regards,
sathia balan,
[protected],
[protected]@hotmail.com

Dear Airtel,

This is to inform you that i m getting so many bill which is not true (Mob [protected]) this number is already barred since 2 month but still i m getting
additional bill which is been added to my previous outstanding i have already informed your customer care on this but no response.

As per me the bill amount should be Rs. 2397.32 which i am ready to pay.

but this month again i have got a bill of Rs. 3646.58 which i will not pay. kindly send me a revised bill of Rs. 2397.32 or else i will not be able to pay the outstanding.

I am using one more airtel number ([protected]) suppose if the above issue will not be resolve asap then i am going to discontinue my alternative number as well.

Thanks & Regards
Omprakash M
[protected]