Claimed

Airtel Complaints & Reviews

2.1
Updated: Nov 1, 2026
Complaints 54830
Resolved
21980
Unresolved
32850
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1455

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Samson Ooty
from Karur, Tamil Nadu
Dec 12, 2016
Report
Copy

Address: Coimbatore, Tamil Nadu, 641042
Website: [email protected]

Rong call are available on this no last 2 month so ui need statment...

...I need 2 month statment
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    1
    1neha1
    from Mumbai, Maharashtra
    Dec 11, 2016
    Resolved
    Report
    Copy
    Resolved

    Address: Gurgaon, Haryana, 122002

    When i am making call to any person sometimes my voice is not audible to them and sometimes their voice is not audible to me. Even i called customer care of airtel many time but their customer care executives are also not able to listen my voice. Then i lodged written complain on the airtel website but still not resolved. My airtel number is [protected] .
    Jan 15, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Dec 15, 2016
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 11 December 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    [protected]@in.airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Avinash93
      from Mahaban, Uttar Pradesh
      Dec 11, 2016
      Resolved
      Report
      Copy
      Resolved

      Address: Jaipur, Rajasthan
      Website: www.airtel.in

      My balance has been deducted for no reason. I called up the customer care to enquire, some senior executive said I used 3G data, and that while I have 2G pack on with sufficient data balance.And also that it is my fault that I didn't turn off the dual network mode CDM/GSM that comes inbuilt in any mobile phone of this segment. The balance that these people have deducted without a warning or reason is totally unacceptable. Such incidents has happened many times in the past with me and my friends also. These people think they can take us common people for granted and deduct balances for no reason and nobody is going to complain? Something has to be done regarding this.
      Jan 22, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Dec 13, 2016
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 11 December 2016.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Bittu Bhagat
        Dec 11, 2016
        Resolved
        Report
        Copy
        Resolved

        Address: Pakur, Jharkhand, 816105

        Mai ak retailer hu mujhe ak lappu sim chaiye but mujhe nhi mil rha h mai kotalpokhar pin 816105 ka rhne wala hu plz mujhe ak lappu sim delwa diya jaye...mare shop m baut se custmare aate h airtel k lia mai sabko card nhi de sakta islia mare help ki jay plz aplogo sse request h mare help kare...mai aplogo k help k bina mai yah nhi kar sakunga kyuki yaha ka distributar mujhe sim nhi de raha h bol rha h nhi h yaha pr mare pass mare problem ko samjhiye plzzz
        Jan 14, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Dec 14, 2016
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 11 December 2016

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Anil S.
        airtel presence (airtel Customer, service team)
        bharti airtel ltd
        [protected]@in.airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          pritika101
          from Mumbai, Maharashtra
          Dec 11, 2016
          Resolved
          Report
          Copy
          Resolved

          Address: Patna, Bihar, 800013
          Website: www.airtel.in

          Customer Reference Number [protected],
          First Issue

          In Feb I have recharged my account for 12 months, On 5 th Sep I got message that My Subscription is closing on 8th sep Because 12 month package was not created.

          After discussion with Airtel customer representative, They are saying that I should call them to create annual subscription but in message nothing is written about calling customer care and creating package, In Airtel message it is written that recharge with 3720 for 11+1 annual package, I did the same recharge.However I have called in March as well and to check for my package they told me that you have twelve month package.
          After saying above things, They told me to send that message, after which I have recharged my account.So that they will solve this issue.I am attaching that message,
          After sending message as asked by their customer representative, they are giving me 350 in my account instead of 1850.I have not accepted their 350...As I should not support something which is not right, I called again and again they are accepting this is not right and just saying sorry but I need my subscription.

          Second Issue
          I have taken Sports package For rs 30, As Suggested by Airtel customer representative.And recharged for 180 for 6 months As asked by him.But Yesterday I got to know that They are charging 120 instead of 30.They should have called and asked if price was increased

          Please check and solve this issue from your side.This is not acceptable that we charged for whole year and we are facing this issue..
          Jan 21, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Dec 12, 2016
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 11 December 2016.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com

          Regards
          Akanksha Singh
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          [protected]@in.airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Feb 24, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 11 December 2016.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Arun Khandodiya
            from Delhi, Delhi
            Dec 11, 2016
            Resolved
            Report
            Copy
            Resolved

            Address: New Delhi, Delhi, 110049

            Dear airtel service team.
            Hi, this is monika from new delhi having airtel prepaid connection no. [protected]. I lost my mobile last night, hence, l want to request the airtel team to please block this SIM card ASAP.
            please guide me through the process of issuing a duplicate prepaid sim card.I expect a quick solution to my problem with further knowledge of the procedure.
            Jan 15, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Dec 13, 2016
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 11 December 2016.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sunnyrosta
              from Bengaluru, Karnataka
              Dec 11, 2016
              Resolved
              Report
              Copy
              Resolved

              Address: Bangalore, Karnataka, 560102
              Website: www.airtel.in

              I have been charged with Rs. 15 that is to 24 times against IMF charging.
              Airtel is saying this is idle maintenance charge. When this is a prepaid service why a customer will pay IMF charge. I

              Why IMF is not there in prepaid mobile?
              Why other DTH service provider don't have IMF charge.

              Airtel is a big cheater. I want my money to be waived. Rs. 360.

              Goverment should take strict action against airtel on this fraud.
              Jan 19, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Dec 12, 2016
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 11 December 2016.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              I have been charged with Rs. 15 IMF charging.
              Airtel is saying this is idle maintenance charge. When this is a prepaid service why a customer will pay IMF charge. I

              Why IMF is not there in prepaid mobile?
              Why other DTH service provider don't have IMF charge.

              Airtel is a big cheater. I want my money to be waived. Rs. 360.

              Goverment should take strict action against airtel on this fraud.
              I have been charged with Rs. 15 that is to 24 times against IMF charging.
              Airtel is saying this is idle maintenance charge. When this is a prepaid service why a customer will pay IMF charge. I

              Why IMF is not there in prepaid mobile?
              Why other DTH service provider don't have IMF charge.

              Airtel is a big cheater. I want my money to be waived. Rs. 360.

              Goverment should take strict action against airtel on this fraud.

              Airtel big fraud company
              I have been charged with Rs. 15 IMF charging.
              Airtel is saying this is idle maintenance charge. When this is a prepaid service why a customer will pay IMF charge. I

              Why IMF is not there in prepaid mobile?
              Why other DTH service provider don't have IMF charge.

              Goverment should take strict action against airtel on this fraud.
              Helpful
              15 other people found this review helpful
              15 found this helpful
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sajan Sareen
                from Chandigarh, Chandigarh
                Dec 11, 2016
                Resolved
                Report
                Copy
                Resolved

                Address: Jalandhar, Punjab, 144004

                Ir, i am airtel customer with a twenty year old number that is [protected]. This sim was deactivated by your company. Why is this done ? I recharge number weekely ... I have full order recharge bill... This is full using number..
                Please tell your why this action has taken... I will go to consumer court because of this unnecessary action..., i visited the airtel store ... After check, they say that your number was deleted by our company... System will not show your number... They said that you will apply for the pospaid for this same number that is [protected]... But madam i submitted the document today but they said our compamy deleted your number due to document issue... But mam your company doea not confirm me that your number will deactivated ... Only message will send .. somwetime message will not see by user then it is the responsibility of company to know about this information to user or customer... This is 20 year old number ... Suddenly they will deactivated by your reputed company...
                This is not good way to take a step of gold customer prepaid user by your reputed company...
                Immediately this issue will solve it ... If not, i have anothwr way to solve by going to step in consumer court .
                Jan 22, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Dec 12, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 11 December 2016.

                We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                We look forward to receive the required details.

                Regards,

                Akanksha Singh
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                [protected]@in.airtel.com

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Dec 19, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 11 December 2016.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  raghu.manipal
                  Dec 11, 2016
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 560043
                  Website: in.airtel.com

                  Dear Sir,

                  My brother had already raised a complaint with regard to below issue in May, 2016 however it is still not resolved. Complaint status shows as resolved, however I do not see any result on our complaint.

                  It is with regard to Airtel Broadband Junction box (Box# KTN-0505) right in front of my house in Kasturi Nagar. It was installed in front of my house without my approval. Infact I requested Airtel worker not to put it there. However they just installed it one fine day when myself and my family was not at home. It is not at all convenient for me due to below issues:
                  1. I cannot park my four wheeler properly in front of my house
                  2. People just throw waste near it which is not at all safe for myself and my family
                  3. Rats keep on coming out near by that box which is again unhealthy.
                  4. My neighbours utilize the space in frontof my house near that box to park their 2wheeler which is not at all acceptable.
                  Hence I request you to look into this issue AS SOON AS POSSIBLE and remove the box at the earliest. If i do not see any response or positive response/action from your end, I will escalate the issue to BDA Authority.

                  Regards,
                  Raghavendra Shettigar
                  House# 233, 1st BC Cross, East if NGEF Layout,
                  Kasturi Nagar, Bangalore- 560043
                  Mobile# [protected]
                  email id: raghu.[protected]@gmail.com
                  Jan 22, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 12, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 11 December 2016.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vinod Prakash
                    from Chennai, Tamil Nadu
                    Dec 11, 2016
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 600042
                    Website: airtel

                    Dear Sir/Madam,
                    I had requested for a Landline with broadband on 25.06.2016 and paid an amount of Rs.1000/- A/c No.[protected] and was assured that there was feasibility in my area and I would get the connection shortly, but to my shock I later learned that there was no feasibility and asked for a refund. They asked me for my bank account no for a refund which I was not prepared to disclose due to security reasons. Hence I was assured of a refund cheque, but so far I have not received any cheque. Hence I request you to look in to the matter and get me a full refund with interest.

                    With regards,

                    S. Vinod
                    Jan 14, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 12, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 11 December 2016.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      mukesh95897
                      from Jabalpur, Madhya Pradesh
                      Dec 11, 2016
                      Resolved
                      Report
                      Copy
                      Resolved

                      Dear SIr/madam,

                      This is a complaint against communication company Airtel.
                      I possess an airtel number[protected] located in Jabalpur (M.P)
                      I have been regularly recharging with Rs 29 data plan in
                      whicn 75 data balance is free and valid for 30 days.
                      But most of the time this free data balance is
                      getting exhaused without much use.I recently recharged on 6/12/2016 and
                      after few surfings and downloading one application named whatsapp my
                      data balance was nil.
                      I spoke to customer care executive named Raghunandan RD but after
                      teaching me for free how to use internet he told me that as per his
                      system balance was rightly deducted and it
                      cannot me refunded.
                      TO confuse and fool customers most of the times Airtel gives wrong notification of data balance left in
                      customers account .
                      I request the related authority to kindly take appropriate action and save INDIA from AIRTEL'S dishonesty.
                      Jan 23, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 13, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 11 December 2016.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com

                      Regards
                      Akanksha Singh
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Dec 13, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 11 December 2016.

                      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                      We look forward to receive the required details.

                      Regards,

                      Akanksha Singh
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Dec 16, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 11 December 2016.

                      We were waiting to receive your contact details to enable us to address your concern.

                      Since we have not heard back from you, we trust your issue has been resolved.

                      If you require further information / assistance, please write to us at [protected]@in.airtel.com

                      Regards
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Ha Shannu
                        Dec 11, 2016
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 11140

                        Dear airtel,

                        Above mentioned the subject regarding for my India airtel number [protected] network problems, no service coming .
                        Actually I am staying Thailand past 6month, before no issue but now only happened, hear no airtel office, so what can I do ? Plz clear my problem, Plz give quick response my all bank transactions is struck

                        Regards
                        Shanmukha
                        [protected]
                        Jan 22, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 12, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 11 December 2016.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com

                        Regards
                        Akanksha Singh
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Dec 14, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 11 December 2016

                        We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
                        Regards,
                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd
                        [protected]@in.airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          khaleel116
                          from Delhi, Delhi
                          Dec 11, 2016
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 560037
                          Website: airtel.in

                          I bought the airtel sim on Nov 12 for 50 with new sim offer talk time and other benefits. Sim activation took 1month after many complaints and roundsrounds to the shop. But after activation there is no balance in sim and no benefits promised. When complained cc told me to check with shop again. It is waste of time to talk to cc and hope to solve issue. Don't go for airtel as their support is worst.
                          Jan 22, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 12, 2016
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 11 December 2016.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at airtel.[protected]@airtel.com

                          Regards
                          Akanksha Singh
                          airtelpresence (airtel customer service team)
                          bharti airtel ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Dec 14, 2016
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 11 December 2016

                          We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                          We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd
                          [protected]@in.airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            chat2amit
                            from Gurgaon, Haryana
                            Dec 11, 2016
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Gurgaon, Haryana, 122017
                            Website: AIRTEL.CO.IN

                            I transferred 560/- and it failed and so i tried again; and both time despite my failed transaction, airtel money debited from my SC bank Account; and no money is credited in my airtel wallet;
                            airtel money si highly insecure and has poor transactions;

                            i am cheated 1120/- rupees by airtel and this si causing problem and agony to me;

                            i will never sue airtel money;
                            and will complain about debited money wrongly by airtel money to concerned authorities;;

                            also write blogs on various websites to make aware of other customers about Airtel money application.
                            Jan 21, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 12, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 11 December 2016.

                            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                            We look forward to receive the required details.

                            Regards,

                            Akanksha Singh
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd
                            [protected]@in.airtel.com

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Dec 20, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 11 December 2016.

                            We were waiting to receive your contact details to enable us to address your concern.

                            Since we have not heard back from you, we trust your issue has been resolved.

                            If you require further information / assistance, please write to us at [protected]@in.airtel.com

                            Regards
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              rajivsunhara
                              Dec 11, 2016
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 282001
                              Website: www.consumercomplaints.in/new_complaint

                              Sir
                              My name is rajiv sharma and i am airtel's costumer long time. Previous day on date[protected] time 10.30 pm approx a 11 rs approx balance deducted in my account after that rs 31 remain. Today on date[protected] rs 25 also deducted. A massage received me that this balance was deducted of internate using though net data is also in my account yet

                              So sir please refund my rs 35 amount in my account. When i have internet data so why company deducted my main account balance

                              My airtel no.- [protected]
                              Jan 13, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Dec 11, 2016
                              Updated by rajivsunhara
                              Still not get my balance refund
                              Dec 12, 2016
                              Updated by rajivsunhara
                              Thank you very much sir/madam to resolve my problem. It's done.
                              Verified Support
                              Dec 12, 2016
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 11 December 2016.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Akanksha Singh
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ali Jibran Siddiqui
                                from Lucknow, Uttar Pradesh
                                Dec 11, 2016
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Lucknow, Uttar Pradesh, 0522
                                Website: www.airtel.in

                                Ive port-in to airtel (pre paid) from vodafone (pre - paid) on 7th of december 2016 bearing porting request code "ve424197" and the same was approved. i was communicated by the operator (airtel) that the porting request for mobile no. 9198*7775 has been sent to vodafone (gsm) and the same will be processed by[protected]:01:25.0 subject to approval from current operator.
                                On 10th december 2016 i get a text from the service provider (airtel) that - "important info : once your mobile displays no network, please insert the airtel sim in your handset and call 59059 to verify your details" then there was another message stating "dear customer, your porting request for mobile no. 9198*7775 to airtel has been validated by vodafone (gsm). the number will be ported-in to airtel by[protected]:30:00.0." the networks were 0 after 11:30 as directed but when i called on 59059 the operator said that for all information about your airtel mobile call 121 and calling on the same 121 number there was no information regarding the sim activation or any information regarding what to do after your number is ported-in to airtel or anything that would have helped the cause. kindly help asap this is a great disappointment and cheating on the part of airtel.
                                Jan 21, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Dec 11, 2016
                                Updated by Ali Jibran Siddiqui
                                my email id is - [protected]@gmail.com
                                mobile no. [protected]
                                alt no. - [protected]
                                Verified Support
                                Dec 12, 2016
                                Airtel Customer Care's response
                                Dear Mr. Siddiqui,

                                This is with reference to your post dated 11 December 2016.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Akanksha Singh
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Srikanth Trndsttr
                                  Dec 11, 2016
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  My name is srikanth using the mobile number [protected] which is registered with my brother's name chandrakanth, i had transferred the number from vadofone to airtel through portal transfer as airtel people called me and said the for is specially to my number no registration fee just a deposit of 300 ruppes which will be detected from the first month of the bill, when the bill as came after one month they started saying it was registration fee, so i lodge a complaint against these people through customer care they gave me complaint number reference no.71475832 they didn't even solved the payment issue later they have disconnected my outgoing calls and now they have removed my number from their service as it was saying their is no such number exists as this is the only number i have for all the services i use or deliver, so i kindly asked you to take severe action which should be punishable through court of law and to compensate for misusing the false approach to customer and activate my service immediately against airtel which let me to loss of business, internet banking, socail media, my e-mail accounts missed important calls from friends and family for recent events.
                                  May 10, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Dec 12, 2016
                                  Updated by Srikanth Trndsttr
                                  I got a call from customer care with number [protected] person talked to was Babitha it was around 1:53pm and she told me she will call be back with in an hour but didn't responded
                                  Verified Support
                                  Dec 13, 2016
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 11 December 2016.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Dec 16, 2016
                                  Updated by Srikanth Trndsttr
                                  do something lose of my business and relationships
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sumitsinghrajput
                                    Dec 10, 2016
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 332718

                                    My aitel money ac [protected] is blocked
                                    Plz regenrated it . Sir mere money ac m 100rs. Hai .how many times it is closed. Plz reactive my ac.Sir mene mini store pe bhi complte ki thi but kuch solution nhi hua.Mene pin no. Bhi mgva liye but Mpin change nhi ho pa rha hai.windows 24 closed krke massege ata h. Kafi dino se try kr rha hu but koi solution nhi ho pa rha .plz solve my problem
                                    Jan 22, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 17, 2016
                                    Airtel Customer Care's response
                                    Dear Mr. Rajput,

                                    This is with reference to your post dated 10 December 2016.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dhiraj Purohit1
                                      from Mumbai, Maharashtra
                                      Dec 10, 2016
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 400092
                                      Website: AIRTEL STORE BORIVALI WEST

                                      Dear Airtel Team

                                      I have given documents for my prepaid airtel number 2 days back the
                                      resaon they said that my number was not working was " doc barred"
                                      with original documents as well as reference letter i was said by the
                                      store manager that my line will get activated within 24 hours
                                      today i visted the gallery...
                                      1st thing they did when i asked about my docs is keeping me waiting
                                      and at the end they told give me it will take 1 more day
                                      2nd thing when is asked for resaon why it was barred in first place
                                      inspite of giving complete documents they were unanswerable
                                      3rd they were rudely talking to each customer.
                                      the gallery is located at borivali west at mangal kunj
                                      also i dont know when my line would get activated
                                      and in case it get activated the first thing i would do is to port out of airtel
                                      and would like to inform you that i have already killed my time by
                                      visting your gallery so will waste more time to get this case to TRAI
                                      and consumer court and i mean it
                                      the particular number was linked to my bank account and due to that
                                      and small mistakes from ur airtel employee we are in deep water

                                      here is my number which is barred
                                      [protected]
                                      NAME: URMILA R GIRI
                                      Jan 17, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 15, 2016
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 10 December 2016.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Anil S.
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd
                                      [protected]@in.airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        E
                                        Excel Enterprises
                                        from Chennai, Tamil Nadu
                                        Dec 10, 2016
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Chennai, Tamil Nadu, 600041

                                        Relationship Number : [protected]
                                        We (Excel Enterprises) regret to inform you that we have cancelled our CUG connections of 19 mobile lines on 30.06.2016 and subsequent final bill also paid vide RBL bank cheque No.885974 dtd 29.08.2016 Rs.5860/-

                                        Even-though we have received monthly bills for the cancellation lines and same has been escalated to you, refer trial mail, the issue is yet to sort out on your side.

                                        This issue make us unnecessary confusion on paying other mobile payments & force us to take legal action.

                                        Please treat the matter as serious to close the issue and cancel all our dues subject to above cancelled lines.

                                        Regards,
                                        M.Chandrasekaran
                                        2/235, AGS Colony, First Street, Kottivakkam, Chennai-600 041
                                        [protected]
                                        Jan 21, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 12, 2016
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 10 December 2016.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit