Airtel Complaints & Reviews

Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

Website: www.aitel.com

Anand singh customer care executive misbehaved when i wanted detail of my bill and wanted to change plan. He insulted me and was shouting on me was sarcastic. My b. P shot up i am diabetic and want to sue airtel for the inconvenience and trouble. He called me illiterate and insulted my dignity. My mobile number is [protected].

I have taken new connection from airtel. I have taken two connections i have a broad band from airtel. This guy was from mumbai call centre. When he misbehaved i asked for manager and his name he gave his name anand singh said no manager are available and i should call at decent hours. Why they have 24 7 customer care then. He said that i don't even know how to calculate 15 percent and in india we have tx on everything.

I don't understand my fault and why he was not ready to help his tone was very rude unlike a customer care should talk. I was very politely asking but he misbehaved with me was not ready to help in first position. When i asked for id he said my name is enough and go complaint any where.

I don't understand was it mu fault i called airtel to to spoil my health. I want airtel to listen to the call and see what the executive do. My health is bad now. If anything happens to me it's airtel fault.

Jan 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 13 December 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Dec 19, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 13 December 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: New Delhi, Delhi, 110014

Website: www.airtel.in/forme/home/needhelp?captcha=Please%20enter%20correct%20captcha&h_serviceType=am0jI

I am using the airtel 4G but from last 2weeks I am not getting speed like 4G even the network of 4G & 3G are not coming at all and also if they do come the internet m speed remain the same like 2G.
I am really fed up with the services which airtel is providing to me and also no brst offers on my sim.
Even though it took 1/2an hrs to file this complain because of internet speed.
I think 2G is better then this its looks like I am fool who is wasting 1000every month in internet recharge without proper speed.
And also in the screenshot you can see signal is coming for the 3G not 4 and also 0kbps speed is coming.
I am fed up with this, this is not tolerable at all.
Also no Best offers is showing from last 6MONTHS OFFERS ARE SAME FOR ME.

Jan 23, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Dec 13, 2016

Updated by Durgesh Raghav Dear Akanksha,
I have not received any call from you, you were supposed to call me regarding this as I am valued customer to you.
And I want the exact date when will be issue get handle.
Expecting prompt and positive REPLY from you.

Verified Support

Dec 19, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Satna, Madhya Pradesh, 485334

Hi,

I have a land at village+ post-hardua, via.-mgcvv chitrakoot, distt.-satna (m. p.) 485334 there is too weak signal in ruler area i requested to you airtel to install a tower.
The tower can provide coverage to all the village like hardua, kharaha, khamariya, pokari, sejwar, in the area and a huge residential population is also very well in the line of sight.

For all informations please contact:

Name : divyaswaroop patel
Contact : [protected]
Email - [protected]@gmail.com

Jan 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 December 2016.

We are glad to know that you are interested in providing your land for installation of tower.

Please visit www.airtel.in/leap and share your location details on the map. Our team will connect with you for the same to get additional details, if required.

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: New Delhi, Delhi, 110058

We have our office in Suneja Tower 2 District Centre Janak Puri New Delhi 110058. We are having more than 10 users of Airtel Mobile Connection with 5 of them as POST PAID Connection paying to the Airtel Rs. 1, 000/- (approx) each. We are NOT SATISFIED with the AIRTEL SERVICE SUPPORT. There is MAJOR ISSUE of POOR AIRTEL NETWORK at the premises. Most of the TIME, we have PROBLEMS of CALL DROPS and whenever we EXIT from office we OFTEN receive sms that You missed call ******

Airtel says that they have best signal strength across the world. But we are in the PROMINENT Commercial Complex of capital of India NOT satisfied by the signal strength of Airtel. We are losing huge business because of this and thinking port into any other network provider.

Kindly look into the matter ASAP and do the needful

Complainants:-

CA Naresh Sharma [protected]

Er. Rajesh Sharma [protected] & [protected]

CA Puneet Singh [protected]

Brijesh Sharma [protected]

Nitin [protected]

Manish [protected]

Shivani [protected]

Ajay [protected]

Pratap [protected]
Sanjeev [protected]

Jan 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2016

Airtel Customer Care's response Dear Mr. Singh,

This is with reference to your post dated 12 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

D

dilipappa

Dec 12, 2016

My email id should be in lo.wer case.The correct id is [protected]@hotmail.com
My phone no is +91 [protected]
K.S.Mani

Reply

Z

Zuala Changsan

from Delhi, Delhi

Dec 12, 2016

ID [protected]
i want to change my registration number. this is my new number [protected]

Reply

H

Harbans Lal Chhabra

from Fazilka, Punjab

Dec 12, 2016

Sir I have account with my airtel app. My complaint no.AM[protected] is not being redressed nor I am being allowed to operate the account. The account was blocked and is not being unblocked. I am unable to recharge my mobile phone dth.

Reply

S

shailrox55 tomar

from Delhi, Delhi

Dec 12, 2016

Dear Sir,

I lost my sim few days ago and purchased a new sim (number- [protected]) on 2 Dec 2016.
Incoming and outgoing of sms is not working on my number [protected].
Please look into the matter.
And activate sms incoming outgoing on my number.

Regards
Shailesh Tomar

Reply

V

Venkat Shree

from Chennai, Tamil Nadu

Dec 12, 2016

You bloody airtel [censored]er. first provide customer care number for each and every services in all cities you are providing. so that only you get to know about your customer problems

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Address: 560037

Website: airtel broadband

Hi team,

I am using airtel postpaid broadband connection and we requested them to close connection. But instead of doing that they add monthly charge of some 700 rupees and barred incoming services. Bill amount for that month is just 650 rupees(Actual bill is 1200.They promised to provide cash back of 500.So it is around 600 or 700.They had not resolved this issue even). But by adding extra rental charges the bill has come to 7000 by now. I am still ready to pay one month which I have used for. But this is not fair enough to demand such a huge amount.

Every time a new executive calls to me for bill payment and listens the full story. But no one looks interested to resolve the issue. They just keep on adding the monthly charge for which we stopped using five months back.

Our number:[protected]

Regards,
Vamshi G

May 9, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Dec 26, 2016

Updated by Vamshi476 Hi Anil/team,

Please find below for more clear information:

March 22 2016: We have opted for airtel broadband connection
April 2016: We did not get cash back of 500 plus as a welcome offer for migrating from ACT. We called customer care. They said it will be deducted in next month bill due to some server issue
May 2016: We did not receive the cash back in bill yet. Again they said we will be getting it in next month bill

June 2016: We decided to terminate the connection (due to some personal reason)and called to cust care for disconnection.

Issue started here...They had not taken the request as we had not paid the outstanding bill. We asked them to adjust the cash back in the current bill and we will pay the balance. But cust care had denied. Even we did not agree to pay the bill as they had not adjusted the committed cash back

July 2016: We called again and now they had given the cash back but a new month bill is generated which we had not used for.

We stopped using airtel broadband many months back.. But still we get the bills cumulatively..!!! Where is an end for this..!!! Still I tell, I am ready to pay my first month bill. But how can I pay all the bills from July. ??

Most of the times I feel customer care team not interested to resolve it..!!! From past six months I tell the whole story to each executive who ever calls me. (You can check that I have answered all the calls to airtel till date). No one gets back to help me.

Two weeks back I got a call from airtel as per the comp raised here.. Good that he has listened to my whole story. But he asked me to pay 5400(Before they gave me a discount offer for 1700 and 3000 I remember).

Regards,
Vamshi G

Dec 28, 2016

Updated by Vamshi476 Can any one please look into it??

Jan 04, 2017

Updated by Vamshi476 Can anyone give update on this please

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C

Chella Sampreeth

from Visakhapatnam, Andhra Pradesh

Dec 12, 2016

My daughter of age 7 bought a 2g data pack in the afternoon today. Thankfully she recharged through Airtel money. Can you please reverse the transaction and get me back my Airtel money.
Transaction details
Mobile number : [protected]
2g pack: 174rs 1gb data
Transaction ID:[protected]

Reply

R

Rajeevlib

from Delhi, Delhi

Dec 12, 2016

By mistake I send 250 rupees to Bharti Airtel Limited. Details as below:-

Biller Name :- Bharti Airtel Limited, Delhi
Relationship No.[protected]
Transaction Ref. No. HDFC[protected]
Date :- 06/12/2016

I request you that pl. look into this mater and send this amount to my A/C No.

With regards

Rajeev

Reply

R

reenathakur

from Hajipur, Punjab

Dec 12, 2016

Plz cancel my post paid number [protected] to airtel prepaid

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D

D Sahu

from Bengaluru, Karnataka

Dec 12, 2016

Rs.50/- has been deducted from my mobile Airtel NO.[protected] on 04.12.2016 without any reason or may be some not known to me.
the mobile is being used by my wife she get socked for such deduction.

Hence you are requested to look in to the matter and make it possible to credit Rs.50/- talktime to my mobile no.

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Address: New Delhi, Delhi, 110012

Hi, I made a wrong payment and recharged a prepaid Airtel number - [protected] - thru paytm, for Rs. 5000.

I called Airtel to revert this transaction but it looks like they were not aware of how this is done and told me that paytm can do that not Airtel.

I checked with vodafone and they told me if something like that happens on a vodafone number I just need to call vodafone to revert that transaction.
Paytm is also saying that Airtel will be able to revert this transaction.
Can someone from airtel please help?
Thanks,
Shikha

Feb 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2017

Airtel Customer Care's response Dear Shikha,

This is with reference to your post dated 12 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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A

Amirthalingam Lingasa

Dec 12, 2016

[protected] this no guy call my sister every day night and morning call speak bad word talk worngly and used valgur word pls ineed this no address pls help to me that guy name venkadesh nayive place theni already i trace but i need address pld help to mesir

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R

Ravi Meliora Services

from Gurgaon, Haryana

Dec 12, 2016

I have lost my mobile and when i am calling my no. i am geting response switch off. so please stop the all service of my no. now
Simcard Details :
Sim Card - Issued By Ravi Kumar Singh
Mobile No. [protected]
Address- U/75/21, Ground Floor DLF Phase-3, Gurgaon
pin no. - 122001

Reply

P

Priyanka Dagar

from Noida, Uttar Pradesh

Dec 12, 2016

My mobile number [protected] is showing no single since friday night 2nd dec 2016. Its very frustrating. Can you plz check it on urgent basis. My all office calls are stucked because of this.
Consider it on high priority.

Regards
Priyanka singh
[protected]
EMail : priyanka.[protected]@gmail.com

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Address: 560066

I have converted my postpaid connection to prepaid connection on 3rd of December and paid my last bill 680 but he deducted 880 as 200 will carry forward to prepaid account. I called airtel customer care on 5th December she said amount will transfer with in 48 hrs. Now i called them again today on 12th December they are saying its not possible. Visit same store.
They troubled me while converting to airtel now postpaid to prepaid service also.

Airtel should be close.

Jan 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 December 2016

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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G

gandhi59

from Bengaluru, Karnataka

Dec 12, 2016

My ID is [protected], As i have recharge for six month plan(Rs.1655.00) on 08, Nov, 2016 but you send massage to recharge it .

Are you sleeping ?

Even by miscall on [protected] they reply Rs.17 balance.

Check it again and send urgent reply
.
From:

Dipak Gandhi

Reply

J

Jack Benit

from Tenkasi, Tamil Nadu

Dec 12, 2016

Dear sir / madam,
05.12.2016
my friend mr. subramaniyan cell number[protected],
i want invite my wedding so please help me ..
Thank you!

Reply

D

dr vinod kumar chauhan

from Delhi, Delhi

Dec 12, 2016

From the second day of connection port, I am facing above problems . I had complaint to airtel office but found no result .
It is my last intimation otherwise II will submit to Honorable Court.
Dr Vinod Chauhan
[protected]

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Address: New Delhi, Delhi, 110025

Website: GAMEPIND

Hi Team Airtel,

My name is Faiz and I have been using the Airtel Prepaid Service on my Mobile since 2013 and have had mixed experience. I have never asked for any services to be activated on my number however somehow there is services getting activated automatically. I don't have any intention for these services getting activated on my number. I have deactivated GAMEPIND service now and want my money (30/-) back otherwise I will have to look for another options as I am getting frustrated with this. When I called on 198 they don't reply the way they should be replying.

I hope this makes sense now. Refund my money asap.

Thanks and Regards,
Md Faizullah
[protected]

Jan 16, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 December 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Dec 16, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 December 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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A

anki vyas

from Surat, Gujarat

Dec 12, 2016

From last 4 month
Nub: [protected]
They are always providing additional amount with bill.

Already remind them 4-5 time still they r doing same things every time.

Kindly requested to do action against them .

Reply

S

Shiva3175

from Bengaluru, Karnataka

Dec 12, 2016

Hi this is shiva and [protected] is my mobile number.. On my number with recharge of 269 we will get 1.5GB 3g/4g + 1 GB 4G +1000 local airtel seconds. But after recharge i got only 1.5GB and 1000 local seconds. But i didnt get the rest of the offer i.e 1GB 4g. Kindly provide me the reason ASAP. Other wise i will lordge a case in consumer court.

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Address: Hyderabad, Andhra Pradesh, 500028

My name is k.ramesh from hyd iam using airtel sim since 10 years than how can I get my pf from airtel company ..
send me deatials to this mail [protected]@gmai.com

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Address: 136135

Website: www.airtel.com

I have done recharge of 346 at my mobile no. [protected] through my airtel app.
As per company ! its benefits are 1 GB 3G data and unlimited calls ( Local and STD ) valid for 1 month..

I am shocked when my main balance is deducted for calling, as i am not able to get this benefit of free unlimited calls.

I have registered my complaint at airtel customer care with reference no. CBNRV[protected].

As per customer care this offer is not valid when you are in roaming.

but when i do this recharge it is not written anywhere that this offer is not valid in roaming..why ?

So final conclusion is that airtel not show any notification/term conditions with recharge..

It was not mention anywhere that "this offer is not valid in roaming" why ?

I am always staying in roaming and this offer is not suitable to me and why Airtel fraudulent with me why they are hide information to their customer..

Please help me to get my money back and to save others from this type of Fraud..

Thanks.

May 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Dec 14, 2016

Updated by sunil randhan Need to take this matter on priority and resolve it immediately without any delay.

Dec 14, 2016

Updated by sunil randhan I am continuing receiving so many calls from unknown people since 12 Dec.2016 after adding my complaint at your site..
Unknown peoples are calling me and ask ! is this no. is airtel customer care no ? I am got tired to receive such calls and it will also debit my calling cost as i am in roaming ..
Why my mobile no. is shared as public like a customer care no. Where is your privacy policy
Please remove my mobile no. from public list..

Dec 16, 2016

Updated by sunil randhan i am awaiting your valuable reply..

4 day has gone but my complaint are not yet resolved..

Verified Support

Dec 17, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Dec 19, 2016

Updated by sunil randhan I am not agreed with you..

When you shared the resolution details with me ?...

And what information required from me ?

Your massage is not clear...

My simple question is that when you send me my money back..

It is my request to you please send my money in my airtel wallet..

Dec 29, 2016

Updated by sunil randhan Can anybody from Airtel Team Help me to resolve this issue..

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Address: 492001

I have take a new connection of airtel broadband in the name of Jhumur Ray, the airtel service man charged a sum of Rs 500/-, after few days the airtel service man told me sorry sir in your area is not possible to given the broadband service. Than i have applied for refund the money, he always refuse me. Still 2 month passed i can't get my money back. Its not a matter of sum of Rs 500/- its a matter of good service. The airtel service man name is Sunil Kumar, his contact number is [protected] and his office in Telibandha( Near Railway Crossing ), Raipur, C.G
Regards
Nirmal karmakar
Mowa, Raipur
Chattisgarh
Contact - [protected]

Mar 4, 2017

Complaint marked as Resolved

From month of September 2016, Still my complain was not resolved, and its very sorry to say that your company was such a shameless company after follow up several times, still a sum of Rs 500/-not refunded in my wife account. After providing you all the details which was required from your side. Kindly look into the matter as a serious matter. And resolve the complain as soon as possible. In every week from airtel company Mr. Prabhakar Dutt, Mohd.Arif and Mr.Amit calling me and asking me what was the matter, and like a hopeless customer i again repeated my complain, but there is a no solution for my complain. So please i requested to kindly refund my money or else i file case against airtel company as soon as possible.

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Jan 20, 2017

Updated by nirmalpuchki Dear Team,

My complain regarding refund the money is still pending, after sending you the neft details on 7th Jan 2017 in your given mail id [protected]@in.airte.com. Kindly do the needful. Again I mention the neft details in below:-

JHUMUR RAY
A/C- [protected]
BANK NAME- STATE BANK OF INDIA
BRANCH NAME- SADDU, RAIPUR
IFSC CODE- SBIN0017733

Feb 07, 2017

Updated by nirmalpuchki Dear Team,
Its a very shameless regarding again reminding for the a sum of Rs 500/- still not credited in the given account number. I have for than three times mail the account number as per your information given but you the such a big organisation can't afort to refund the money.

JHUMUR RAY
A/C- [protected]
BANK NAME- STATE BANK OF INDIA
BRANCH NAME- SADDU, RAIPUR
IFSC CODE- SBIN0017733

Mar 04, 2017

Updated by nirmalpuchki From month of September 2016, Still my complain was not resolved, and its very sorry to say that your company was such a shameless company after follow up several times, still a sum of Rs 500/-not refunded in my wife account. After providing you all the details which was required from your side. Kindly look into the matter as a serious matter. And resolve the complain as soon as possible. In every week from airtel company Mr. Prabhakar Dutt, Mohd.Arif and Mr.Amit calling me and asking me what was the matter, and like a hopeless customer i again repeated my complain, but there is a no solution for my complain. So please i requested to kindly refund my money or else i file case against airtel company as soon as possible.

Verified Support

Mar 05, 2017

Airtel Customer Care's response Dear Mr. Karmakar,

This is with reference to your post, dated 4 March 2017.

We will get this checked connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

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Address: 560003

I changed my sim from micro to nano. In service centre they told me it'll activate after 4 hours. After 4 hours it was activated and i'm able to call. But I'm not able to send or receive any messages after that.

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Address: Sangrur, Punjab, 148028

It has been 10 days since i have problem with incoming calls on my postpaid mobile number [protected]. few days back i called on 198 and told about the problem they told me that it will be solved soon, next day i called them again and talked to senior on 198 they also told me that problem will be solved in 24 hours. after few days i called Appellate Authority on [protected] and narrated the incident, then they told me same to wait for 10 hrs then i asked for help on facebook page they also told me to wait . until now i haven't got any solution from airtel and this is very harassing scenario . i was not expecting this from giant tech company -'airtel'. this looks like joke on it that they are not able to solve a small problem of their customer

Jan 17, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 December 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: Coimbatore, Tamil Nadu, 641042

Website: [email protected]

Rong call are available on this no last 2 month so ui need statment...

...I need 2 month statment

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Address: Gurgaon, Haryana, 122002

When i am making call to any person sometimes my voice is not audible to them and sometimes their voice is not audible to me. Even i called customer care of airtel many time but their customer care executives are also not able to listen my voice. Then i lodged written complain on the airtel website but still not resolved. My airtel number is [protected] .

Jan 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 11 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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Address: Jaipur, Rajasthan

Website: www.airtel.in

My balance has been deducted for no reason. I called up the customer care to enquire, some senior executive said I used 3G data, and that while I have 2G pack on with sufficient data balance.And also that it is my fault that I didn't turn off the dual network mode CDM/GSM that comes inbuilt in any mobile phone of this segment. The balance that these people have deducted without a warning or reason is totally unacceptable. Such incidents has happened many times in the past with me and my friends also. These people think they can take us common people for granted and deduct balances for no reason and nobody is going to complain? Something has to be done regarding this.

Jan 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 11 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Pakur, Jharkhand, 816105

Mai ak retailer hu mujhe ak lappu sim chaiye but mujhe nhi mil rha h mai kotalpokhar pin 816105 ka rhne wala hu plz mujhe ak lappu sim delwa diya jaye...mare shop m baut se custmare aate h airtel k lia mai sabko card nhi de sakta islia mare help ki jay plz aplogo sse request h mare help kare...mai aplogo k help k bina mai yah nhi kar sakunga kyuki yaha ka distributar mujhe sim nhi de raha h bol rha h nhi h yaha pr mare pass mare problem ko samjhiye plzzz

Jan 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 11 December 2016

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Address: Patna, Bihar, 800013

Website: www.airtel.in

Customer Reference Number [protected],
First Issue

In Feb I have recharged my account for 12 months, On 5 th Sep I got message that My Subscription is closing on 8th sep Because 12 month package was not created.

After discussion with Airtel customer representative, They are saying that I should call them to create annual subscription but in message nothing is written about calling customer care and creating package, In Airtel message it is written that recharge with 3720 for 11+1 annual package, I did the same recharge.However I have called in March as well and to check for my package they told me that you have twelve month package.
After saying above things, They told me to send that message, after which I have recharged my account.So that they will solve this issue.I am attaching that message,
After sending message as asked by their customer representative, they are giving me 350 in my account instead of 1850.I have not accepted their 350...As I should not support something which is not right, I called again and again they are accepting this is not right and just saying sorry but I need my subscription.

Second Issue
I have taken Sports package For rs 30, As Suggested by Airtel customer representative.And recharged for 180 for 6 months As asked by him.But Yesterday I got to know that They are charging 120 instead of 30.They should have called and asked if price was increased

Please check and solve this issue from your side.This is not acceptable that we charged for whole year and we are facing this issue..

Jan 21, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 11 December 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 24, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 11 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: New Delhi, Delhi, 110049

Dear airtel service team.
Hi, this is monika from new delhi having airtel prepaid connection no. [protected]. I lost my mobile last night, hence, l want to request the airtel team to please block this SIM card ASAP.
please guide me through the process of issuing a duplicate prepaid sim card.I expect a quick solution to my problem with further knowledge of the procedure.

Jan 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 11 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Bangalore, Karnataka, 560102

Website: www.airtel.in

I have been charged with Rs. 15 that is to 24 times against IMF charging.
Airtel is saying this is idle maintenance charge. When this is a prepaid service why a customer will pay IMF charge. I

Why IMF is not there in prepaid mobile?
Why other DTH service provider don't have IMF charge.

Airtel is a big cheater. I want my money to be waived. Rs. 360.

Goverment should take strict action against airtel on this fraud.

Jan 19, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 11 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

R

reegan .s

from Bengaluru, Karnataka

Aug 29, 2018

I have been charged with Rs. 15 IMF charging.
Airtel is saying this is idle maintenance charge. When this is a prepaid service why a customer will pay IMF charge. I

Why IMF is not there in prepaid mobile?
Why other DTH service provider don't have IMF charge.

Airtel is a big cheater. I want my money to be waived. Rs. 360.

Goverment should take strict action against airtel on this fraud.

Reply

R

reegan .s

from Bengaluru, Karnataka

Aug 29, 2018

I have been charged with Rs. 15 that is to 24 times against IMF charging.
Airtel is saying this is idle maintenance charge. When this is a prepaid service why a customer will pay IMF charge. I

Why IMF is not there in prepaid mobile?
Why other DTH service provider don't have IMF charge.

Airtel is a big cheater. I want my money to be waived. Rs. 360.

Goverment should take strict action against airtel on this fraud.

Airtel big fraud company

Reply

G

Ganesh V Bhalekar

Jul 9, 2021

I have been charged with Rs. 15 IMF charging.
Airtel is saying this is idle maintenance charge. When this is a prepaid service why a customer will pay IMF charge. I

Why IMF is not there in prepaid mobile?
Why other DTH service provider don't have IMF charge.

Goverment should take strict action against airtel on this fraud.

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