Airtel Complaints & Reviews

Airtel sales people provided wrong and incomplete information regarding the plan on offer for porting the contact number [protected]. Filed the complaint online and recieved text from provider that i will get call back in next two hours which didn't happen and latter got msg that has been resolved without any call back and resolution. Complaint number was PO[protected]
Really unhappy and customer service was not able to resolve.

Hi,
I have ported [protected] from hyderabad to delhi area into postpaid around april 2016. Later i shifted to prepaid. I used to do recharge online using airtel website. But for this number i am not able to do transaction online. Moreover through multiple attempts failed 500 rs has to returned. Which hasnt happened yet. I tried using paytm also. It failed.
Kindly solve this issue as i need to travel at the earliest with an infant as i am roaming. I cant even recieve calls due to low balnce.
I hope to find response soon.
Jinny Justin

I recently bought a new Airtel Prepaid SIM Card with the assigned mobile number [protected] from a local vendor in BTM layout Bangalore. I was assured activation within 24 hours. Airtel says 4 hours. But it has been 3 days since i bought the SIM and its not activated still. Nor have I received any activation SMS for any further requirement of documents. Please activate my number soon.

Airtel mis guiding the customer to port there number in airtel and enjoy high quality service... currently i am using vodafone network and my monthly rental plan 350 + ST and service i enjoy 450 Min + 300 SMS + 500 MB 3G data... airtel representative M/s SACHIN ENTERPRISES (NAGPUR) offer me to port my number in airtel to get high service as compare to vodafone... airtel executive told me i will get service 1000 Min + 350 SMS + 500 MB 3G data with monthly rental plan of Rs. 299 + ST and activation charges Rs. 250 i accept the offer to port my number... now number is port but didnt get the service as airtel executive told me...

I have submitted a portability request to PORT my kerala prepaid number from Airtel to BSNL. I have submitted the PORT request code and flll the form with photograph and ID proof copy at BSNL office Piravom, Ernakulam.
From that Airtel started calling and disturbing me. I have told many times that I do not want to continue with airtel. Now after 10 days, when I check with BSNL office, they are teing that everything is fine with BSNL and Airtel did not disconnect my connection. Due to this I am not able to use my BSNL SIM. I can still see Airtel showing coverage in my phone. That means I am receiving airtel signal. Why airtel is doing this to their customers eventhough we do not want to continue with airtel.?

Mobile number to PORT: +91 [protected]

I am regular customer of Airtel, we are using 2 post paid, 2 prepaid & Airtel DTH, My mobile no is [protected]. I am facing many problems with internet speed either only 2G speed is coming on 4G recharge or not even 2G internet is running from 03.11.16. I have raised this concern with Airtel costumer care several times (ID-[protected] &[protected] but there is no action taken to resolve my problem and in return they say that it is under process and every body said it will be solved within 72 hours but not solved. But now i realize that bad experience with Airtel,

Finally i don't want to use Airtel network and will never recommend anyone...

I have ported in airtel postpaid my mobile no [protected] from idea. since then i am facing many problems with internet speed either only 2g speed is coming on 4g recharge or not even 2g internet is running. i have raised this concern with airtel costumer care several times but there is no action taken to resolve my problem and in return they say that it is resolved. Really bad experience with airtel, will never recommend anyone.

I have taken a new Airtel DTH connection on 30th oct. and from that day I am contacting Airtel DTH customer care team to resolve multiple issues.
I have recharged my account with Rs.150 and done a top up of Rs.5 (2HD Diwali offer). But I was unable to view those channels. The reason they told was that they had given me some other customer’s cam card by mistake. Finally after multiple calls to customer care, technician came on 5th Nov 2016 and changed cam card. Still I am Unable to view 2 HD channels which I have done top up on 30th Oct 2016. And Airtel is not ready to transfer the balance amount (Rs.145) to my new view card which they have replaced. Should I bear loss because of Airtel DTH technician’s mistake??
I have registered complaints multiple time. Each time they will auto close it without resolving the issue.. Following are the complaint reference numbers. 56239855, 56231767, 56189213, 56166029
Customer ID given at the time of installation was [protected]
New customer id which is changed on 5th Nov 2016 – [protected]
I have received multiple calls from Airtel but nobody gave solution.. They are just playing without giving a solution. Always they are saying will be resolved within 2 hours, 4 hours, or maximum of 24 hours. In between thrice they auto closed my complaints without resolving the issue. Even one lady from Airtel called and insisted me to say that "my issue is solved" if I get any call from customer care. I didn't agree for that. Every time they are repeating the question “what is the issue?”
It's a matter of Rs.145. I can consider that I have given to a beggar. But cheating customers like this is not acceptable. They are really un professional.

Sir, i am living in a village - nousar. Distt. - harda, mp.
At my village there is no mobile tower. So i am requested to you to install a tower in my village, i will give you my field for installing a new tower for rent. There is a big profit for the all villagers because they are suffering from the lake of mobile network. All are go to there top roofs for make a call and sometimes there calls are disconnected. If you install a tower at my village. You have got a profit that all the villagers will have your sim card.

Hiii
i am chirag j rana
my mobile number is [protected]
i am a school teacher.
few days ago i have take some post paid cug 26.0 rs plan from mr.ankit jain
airtel service provider him contact number [protected]
[protected]
[protected]
there are many numbers are giving by him
but right now he could not take my calll and any answer
so please help me yar
becoz i have lost 10000 rs from him amd irritationn also
so please help me yar

Hello Sir,

My Airtel Number Ported from Karnataka (Postpaid)- Maharashtra (Prepaid).
I have did balance payment for pending amount but still They call from Airtel Office and keep frustrating again and again.
Payment Details are:

Account Number [protected]
Mobile Number [protected]
Transaction Type Postpaid Bill
Transaction Reference Number[protected]

Please do take action against this.
Otherwise i don't have option to go in consumer forum !!!

Regards,
kishor

Greetings,

Below provided is my mobile number which I was using it for a long time, Currently, I reside in UAE and was not using my airtel number for some time. Due to that, my number got suspended and I am facing difficulty in reaching my contacts. Please consider this as my humble request and help me reactivate the same number.

Mobile no:(+91) [protected]
Name: Antony Jeno

Please write back for more details. Thanks Again.

Hi Team,

I have used data under limits only, but you have charged extra amount for the period.

In my airtel app it was clearly showing I have left around 400 MB in my account, and I have subscribed 3 packs for the period(405 mb). So I have total 800 MB in my account.

I have called to customer care between October 8 - 12 (not sure dates) and asked them about usage of post month left data. They said I can able to use post month data in current month. ( please review call data If it is recorded).

Even I got email and message alerts like " I have left 50% of data in my account (attached copy)".

If I have exceeded data limit how can I get email/sms alerts like I have left 50% data in my account?

If I know data was completed in my account, definitely I should be in my alert ans can not use beyond the limit? This is completed airtel app fault/ customer care executive fault. I have not done any mistakes from my end. I am not aware of data was exceeded because of your false alerts.

I am expecting overall 350 -400 Rs bill for this month but...I am shock I have billed 1004 Rs for this month.

Please review bill and resolve it. I can't bare 1000 rs. for a single month and I may quit from airtel.

Thanks

Dear Sir, This is to inform you, that i would like to surrender my postpaid connection as my location has been transferred, Therefore, it's my earnest request to please do the needful as earliest, The detail of my connection are as fallows:
Name: Mr. Raviraj Vikas Takawane
Airtel No. [protected].

Yours truly,
Raviraj Takawane
Present Contact: [protected]

I am unable to make outgoing call during international roaming since last 7 months from [protected]. and continue following up with airtel team (Nodal/ Appellate ) for the same but not getting any resolution. Request you to please ask airtel team to get it resolve as soon as possible.
for any feedback please call on my Alternate No. .+95-[protected]

Regards
Sartaj Ahmed
Alternate No.+95-[protected]

I'm not give The Conforms. Not Happy With Airtel This cheap. Please Reply me now Must and Short. Really not good Service job. Refund for the my money 100/Rs. I'm not give the best thing to say. Please don't forget me and my money. Refund me Immediately. UnHappy With your Sevice Divice. Please confirm me Urgent need to get my money. Regards Jai bhagwan [protected]

My Airtel number is [protected]. I got message on 27th Oct, 2016 that I have used 90% of the data and to get additional data visit www.airtel.in/preonpost and I visited the site and recharge with Rs. 295 data pack which was valid for 28 days. But today i.e., on 7th Nov, 2016 I got message that I have consumed whole data. So the pack which I recharged was not credited to my number. I called customer care but your personnel told there is no such recharge done on my number but I have the receipt. Kindly resolve the matter asap as I need data pack asap.

I had given for recharge about 300Rs. Transaction got failed on last 05/Nov16. The Txn Id is[protected].
Till now I have not received the amount neither in Airtel wallet nor to my bank account.
Please let me know if any other information is required.
Also, please let me know when can i expect the amount back?

Hello everybody, I'm writing this message to not only get my money back from airtel but also create awareness about how even you can lose your hard earned money.
I have always been using postpaid Sims of different companies but for the first time I thought of trying an airtel prepaid Sim to save some money.
The main issue is that today (November 7) morning I made a recharge of Rs 501. How's that a mistake? Because Rs 501 is for some Singapore airtel smart plan for those who are planning to visit Singapore. I don't know how many people are aware of this but how the hell am I supposed to know? Even after discussing this issue with 2-3 airtel executives they are saying that the only solution is to visit Singapore and use that plan.. Sounds absurd, right? But absolutely true. No warning or message highlighting that 501 is for international roaming will pop up.
So people that's how you lose your money instantly through airtel. Please share this message.
My number - [protected]
Transaction ID[protected]
My email ID - hardik.[protected]@gmail.com

Dear Sir/ madam,

My lafu no. [protected] which was rechareged today amounting Rs.-2000 has
been hacked(as per communication with TM of Krishnanagar) and now i could
not see my balance in stock balance

Now let me introduce my self. I, Sandip Pramanick, son of Sadhan
Pramanick, who is the propeiter of the said lafu. The no. was recharged
today morning amounting Rs.-2000. Then I had received a call from an
unknown no. which was +91 [protected]. The called person asked that he is
calling from Airtel company and asked that whether I have received my
commission of Rs.-12000 which I had rechared during Puja session of West
Bengal. He asked me to press ok button for three times. When I denied he
told me that not to worry and I will get my commission of Rs.-2222
instantly in my account. Then I had do the same. As usually customer no.
asked by the system.I told the person over the phone and he said that to
disconnect the phone and I will get my commission. After disconnecting the
phone three meassage I have received. Suddenly after that I see that my
stock balance is zero.After some time it shows that my balance is Rs.-9.73.
I also have received three messages that I have recharged Rs.-1000,
rs.-900, Rs.-200 though I have not recharged them. Even I tried to take
balance back by the system, but I could not. Immediately I called the
distributor, he could not solved my problem. So, I called the recpective TM
and told him about the case. he said that they have nothing to do as my
account has been hacked. Besides the TM also said me that it is not the
first time, this happened before with other retailer and the result was
same, they did not get their balance back.

I also had called customer care but the result was same. So, now please way
me out what to do.

Eagerly waiting for your response.