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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 1459

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F
Felix D
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment related

Address:600077

Hi,
I am using Airtel mobile number[protected]. Now I changed this number to postpaid. Earlier it was prepaid. When it was prepaid, I recharged thru Airtel mobile application 2 times each Rs.250. But it did not get recharge. I compliant to Airtel customer care and also Airtel store at Ayyappanthangal, Chennai.
They said there is no track for the payament. So, I reached HDFC credit card and got proof. I sent that also. But,...
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Address:Chennai, Tamil Nadu, 600042
Website:www.airtel.in

I already raised a complaint but since i am not able to track the complaint as a separate complaint in this site, i am adding below all the comments again here so that i can track it. I have updated below my conversations and the airtel replies . I have also currently sent a recorded conversation to airtel since they requested it. I have also requested airtel to check the recorded conversations that took place during mid april. I have provided...
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H
HEMANT1070
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid mobile bill to wrong email id

Address:Gwalior, Madhya Pradesh, 467006

I have recently converted my prepaid mobile no [protected] to post paid. despite email verification been done, my first bill has not been received into my email id [protected]@ymail.com. i have also sms updateemail but still the issue has not been resolved.

My second mobile no [protected] is also linkedup with my main no ie [protected]. the email id for [protected] is [protected]@ymail.com...
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S
Sanjoyofcalcutta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was billed for my prepaid number

Address:Kolkata, West Bengal, 700031

I was billed for my prepaid number [protected] and the same was debited from my account through smartpay option of my HDFC credit card as earlier my number was a postpaid one.
I have changed my postpaid connection in the month of August 2016.
Last time they charged me for internet charges which they found irrelevant and refunded me the extra amount which was charged as a talk time. I agreed only because I have changed my number...
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P
Piyalidutta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to use internet on postpaid

Address:700132
Website:www.airtel.in

From last 2.5 months i am using airtel postpaid. According to my bill plan i'll get 500mb 3g in every month. But still now i am not able to connect internet in my mobile but paying for this. I had lodge a complaint in customer-care (Verbal) on 16th sep 2016. I called them again and again, always they response me that "there is some technical problem, give us 24hrs to resolve" but still they don't resolve the issue. Yesterday i went to airtel...
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D
danishcsc
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not activating my mobile number 9717194134

Address:New Delhi, Delhi

[protected] is my prepaid number of delhi ncr circle. I got duplicate sim issued from aligarh, upw circle. But they are not activating this, saying that its other circle. However, there is specific kind of own retail store of airtel that addresses these kind of queries. But they don't have it in aligarh.

I am out of india, and no means to take the sim to delhi for activation.

In a mess. Suggestion please...
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N
Neeshu Pandey
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provide a wrong plan and

Address:Bangalore, Karnataka, 560029

I got cheated by airtel broadband sale team. i am facing a very bad experience with airtel broadband regarding speed. when i took my airtel broadband connection i asked them clearly about the 16mbps speed range in my area because i had doubt but that time they made me fool by saying 16 mbps is totally possible in your area. but from the first day i'm facing issues with the speed, i made a complain about that and and got confirmation from...
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G
Gouthamraj Sundarraj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim not activated even after 3 days

Address:560034
Website:airtel.com

I have raised a request for migrating my post paid plan to pre paid and the request number for the same is 71564528 on 3rd oct. And my sim got deactivated on 4th oct. On enquiring regarding the delay, i couldn't get proper response from your airtel showroom (Madiwala).

I have tried contacting with your customer care for more than 15 times and spent more than 2 hrs talking to them, for activating my sim.

It is...
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M
Manmohan Rautela
from Faridabad, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4g broadband multiple issues airtel

Address:Faridabad, Haryana, 121001

I had raised so many complaints with airtel customer care my4g connection.

Here is my initial mail when they didn't resolved it even after calling 2 times for 30 minutes explaining my problems

""""hi,

First of all before evening beginning to explain my issue.

I would like to mention that my experience with you folks has been so pathetic in terms of customer care and providing the...
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B
Bittu23
from Palia Kalan, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service and loss of money and time

Address:Lucknow, Uttar Pradesh, 227105
Website:www.airtel.in/DTH

First of all since last 20 day frequently signal loss is there.
This time it was the height.
I was fedup so i stopped recharging and jst waiting for any singal.
Just 2 days before i have got some proper signal, so then i have decided to recharge my account again but this time again after recharging i have lost my dth signals.
Finally decided to file complaint for this to airtel dth costumer center.
I have...
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I
imankit
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost mobile with mobile number 9999206301

Address:East Delhi, Delhi, 110092

Dear service team,

Hi, this is Ankit Agarwal from Delhi having airtel prepaid connection no. 0091-[protected]. I lost my mobile yesterday night, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further...
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N
Nangpyrkhatbha Ryntathiang
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Quality of service

Address:793005

The quality of service of airtel's cellular network that i've been getting over the last few months have really been unsatisfactory. And it's not just me that has been facing this but several people that i know have been getting the same kind of service from airtel. And it has also gotten worse and i fear that it may get even more so in the coming months....
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S
Saravana Mohan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband Advance Money Refund

Address:600040
Website:www.airtel.in/broadband

Respected Sir/Madam
I'm very disappointed with the airtel broadband experience.
On 21st September I have raised a request for new broadband connection..On 22nd September the concerned person collected the documents and collected advance money of 1000 in cash.After a couple of days I'm getting a call regarding there is no feasibility in my area and my advance Money will be refunded within three working days.Still there is no...
+1 photos
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9
9 Anil 18 Arora
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievance towards non execution of request for disconnection of broadband services

Address:122018
Website:www.airtel.in

I called at 121 on 5th july from my landline and placed a request to discontinue my broadband services with immediate effect and change my plan to minimum normal landline phone calls. After getting confirmed no change was made. Kept on recieving calls from airtel collection agents but no one paid heed to my request. Than they guided me to call at 198 and place your griveance. I did the same on 24th sept. From my mobile and was on line for...
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shyamkrishna8
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel broadband deposit fraud

Address:560102
Website:www.airtel.in

I am very frustrated with the service I am receiving right now just for getting the broadband connection. I submitted the forms and documents on Thursday last week. I was promised that connection will be live by Saturday. It is wednesday and still there is no response. It became my duty to call the people in hsr layout each and every day to find out the status of the connection.

Now they are not even picking up the call. It...
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Srivenkata laxmireddy nandipati
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Signals and call drops

Address:560037
Website:www.airtel.in

Hi

I Have 5 Airtel connections for my family ([protected], 9620133xxx, 89711xxxxx, 88619xxxxx, 900891xxxx)
I have raised and request for low signals and call drops frequently in my house(Munnekollala) in the month of July[protected], 69831676, 70222220,[protected] & 71734083 in September, these requests are only from one number . I have raised the porting for 3 numbers five days back and relationship manager called and...
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S
SandeshMys
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

+381 unknown call

Address:Mysore, Karnataka, 570001

Hi all,
Someone called from the number +381 (only 3digits) around 2:00 PM dated 05/10/2016 to my Airtel Prepaid Number, but i did'nt receive the call & i googled for that County Code details, I found that call is coming from the country 'Serbia'. Be aware of such calls .
Indian Government should take action on such type of FAKE calls, It is irritating.
Thanking you
Sandesh...
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sishu
from Palampur, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About your signal performance

Address:176029
Website:www.consumercomplaints.in/new_complaint

My name is himanshu rana from vill sohran and po balugloa teh baroh dist kangra hp 176029 and my problem is the weak or not any signal of the airtel there are three village which are suffering from this signal when you can install a tower then many people(2000) they can reqest for a tower all the villagers have airtel sim but they can't access them so sir please install a tower on my land my phone number is [protected]...
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M
Mawra Ishaque
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassing over calls and emails despite connection termination

Address:Kolkata, West Bengal, 700016

I have asked my connection to be terminated in August, which one of their executives said will be done but i am still receiving bills from them. Despite calling them repeatedly and telling them that i have terminated my connection, they say I have outstanding bills, that is only mounting up because of added rental per month! On one had they say that my connection is terminated as mentioned in all of their e-mails:

Greetings...
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soumendranathpaul
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tower

Address:Kolkata, West Bengal, 700012

We faced a tower problem (mobile connection) during 1.6 - 2 years in my home. i many times (minimum 30 times) complain at customer care about this problem. recently i complain at customer care of airtel, complain no. (ref. no.) cogcl[protected] registered on 15.09.2016 18.15 p. m. i replace old sim to 4g sim. but no solution till now. kindly solve my problem as early as possible. our mobile nos. are [protected], [protected] & [protected]. my...
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