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Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
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Airtel reviews & complaints page 1458

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A
Anant Dani
from Pune, Maharashtra
Nov 1, 2016
Resolved
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Resolved

Address: 411038

Airtel is a mobile service provider. Airtell mobile range is very very low or not at all through out the day in Dahanukar colony Lane 7. I am unable to receive and do calls from my hand set. However I can do calls from the same handset by other service provider. Problem is with Airtell.
I am observing this for more than one month.
Pl.inform, whether it will improve or not.
Dec 6, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 1 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    M
    Manju Somu
    from Delhi, Delhi
    Nov 1, 2016
    Resolved
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    Resolved

    Address: 560070
    Website: [email protected]

    Hi,
    Dear team i am facing proplem from airtel customer care executive.

    As i am using airtel dongle i am not satisfy with the network so i thinking to cancel the connection and called customer care.

    From 15days i am calling customer care and they are asking my issue, after i complaint my words they will put my call on hold for some while and after 4 to 5 min they are disconnecting the call like this from 15days they are doing like this.

    And airtel outlet people are not taking cancellation request.

    So i dont know how to cancel the connection and every month without using connection i am paying 650 bill.

    kindly help me on this.
    Dec 4, 2016
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Nov 03, 2016
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 1 November 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      N
      Naveen dbit
      from Noida, Uttar Pradesh
      Nov 1, 2016
      Resolved
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      Resolved

      Address: 110053
      Website: www.consumercomplaints.in

      Dear sir/madam

      I would be highly obliged to you if provide me the incoming and outgoing call detail on my email id(naresh.[protected]@gmail.com) last 4 months(augst to nov) due to some personal reason according to my relation.
      kindly request to you please provide me the call detail on my prepaid no.[protected] or email id .


      Regard
      Naresh Verma
      Dec 2, 2016
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Nov 01, 2016
      Airtel Customer Care's response
      Dear Mr. Verma,

      This is with reference to your post dated 1 November 2016.

      Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill on your E-mail id.

      Further, we regret the infeasibility to provide you the incoming call details, as the same is not available with us.

      Regards,
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Plz incoming line closed
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        C
        chakr71
        from Delhi, Delhi
        Nov 1, 2016
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        Address: Kolkata, West Bengal, 91
        Website: www.consumercomplaints.in/new_complaint

        Not get full talk time on recharge of 150 rs airtel prepaid for kolkata circle, mobile no [protected] customer name tapas majumder recharge date 31.10.2016 approx within 20.30 pm 31.10.2016 recharge amount 150 rs get only 145 rs, please credit his a/c by 5 rs only.

        Please credit remaining 5 rs as soon as possible.

        Uman kumar chakraborty
        [protected]@gmail.com
        [protected]
        Nov 01, 2016
        Updated by chakr71
        Suman Kumar Chakraborty — Not get full talk time on recharge of 150 rs airtel prepaid for kolkata circle

        1 Review
        Ch chakr71 on Nov 1, 2016 Mark as Resolved

        Not get full talk time on recharge of 150 rs airtel prepaid for kolkata circle, mobile no [protected] customer name tapas majumder recharge date 31.10.2016 approx within 20.30 pm 31.10.2016 recharge amount 150 rs get only 145 rs, please credit his a/c by 5 rs only.

        please credit remaining 5 rs as soon as possible.

        suman kumar chakraborty
        [protected]@gmail.com
        [protected]
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          S
          shivanishivani
          from Srinagar, Jammu and Kashmir
          Nov 1, 2016
          Resolved
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          Resolved

          Address: Lucknow, Uttar Pradesh, 226024
          Website: airtel.in

          I had applied for new broadband connection on 07.10.2016 (cef no.[protected]

          For broadband connection i gave copy of aadhar card, pan card, 1 photograph and cheque of rs.1000/- alongwith duly filled customer enrollment form to the airtel representative mr. pawan (code[protected] on 07.10.2016.

          The amount rs.1000/- (via cheque) that i gave for broadband connection was debited from my account and till date the money was not refunded as the connection was not done.

          Therefore, kindly refund the amount of rs. 1000/- at the earliest.

          My account details are :-
          Account no. [protected]
          Name - shivani srivastava, ifsc-bkid0006828

          Further i would like to inform you that when i called the airtel representative mr. pawan regarding the above matter then he talked very badly and in very loud voice.

          I was very much annoyed from the customer service of airtel.

          Kindly resolve the matter.

          Shivani srivastava
          Contact no. [protected]
          Dec 6, 2016
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Nov 01, 2016
          Airtel Customer Care's response
          Dear Ms. Srivastava,

          This is with reference to your post dated 1 November 2016.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com

          Regards
          Akanksha Singh
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          [protected]@in.airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Nov 05, 2016
          Airtel Customer Care's response
          Dear Ms. Srivastava,

          This is with reference to your post dated 1 November 2016.

          We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

          We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

          Look forward to hearing from you.

          Regards
          Akanksha Singh
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            A
            Aswathy KS
            from Hyderabad, Telangana
            Nov 1, 2016
            Resolved
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            Resolved

            Address: 560100

            Hi,

            I have been using my airtel prepaid number from 2010, which has been registered and taken from bangalore.
            Mob no: +91 [protected]
            But from past two months am not receiving any messages to the same number. can you please check why this number has been disabled.
            I do not want to change the connection or n umber to any other. please take an immediate action on the same and enable my mobile for all transaction
            Dec 3, 2016
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Nov 01, 2016
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 1 November 2016

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Anil S.
            airtel presence (airtel Customer, service team)
            bharti airtel ltd
            [protected]@in.airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Nov 02, 2016
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 1November 2016

            We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
            Regards,
            Anil S.
            airtel presence (airtel Customer, service team)
            bharti airtel ltd
            [protected]@in.airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
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              V
              VENKATESAN RAMAIYAN
              from Chennai, Tamil Nadu
              Oct 31, 2016
              Resolved
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              Resolved

              Address: 620021

              Hello sir this mobile number [protected] i am used just 8 year problem issued on 10/09/2016 sim damaged replace sim provide in airtel store but this number was deactivate 17/09/2016 this same number activate on 19/09/2016 other person name iam all ready complaint in chennai nodalofficer but no responce so please this number activate my name thanks by r. Venkatesan [protected]
              Dec 13, 2016
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Nov 01, 2016
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 31 October 2016.

              We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

              We look forward to receive the required details.

              Regards,

              Anil S.
              airtel presence (airtel Customer, service team)
              bharti airtel ltd
              [protected]@in.airtel.com

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Nov 01, 2016
              FIROJ khan kathat's response
              Kgn king khan

              Verified Support
              Nov 12, 2016
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 31 October 2016.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Dear sir, today in cheked offer in 225 rs her recharge 2 gb and 28 day. Just now recharge in 225 rs, not recharge found.plz help me.
              Dear sir/Madam
              My Name:Sivasubramanian.N
              My Shim No:[protected]
              Sub:message Don't receive and send(message failed)
              Please to be correct and resolve the issue.Incoming calls and outgoing calls no issue.
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                D
                dino5565
                from Bhagalpur, Bihar
                Oct 31, 2016
                Resolved
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                Resolved

                Address: Raipur, Chhattisgarh, 495677
                Website: airtel.in

                Mere pass 2 sim hai jinka payment airtel k bande ne phele nai liya ab uska amount 1300 ho gya hai or ab airtel wale muje 1300 pay karne bol rahe or mere sare connection ko barr kar diye hai please help
                198 me maine about 5 to 6 time call kar liya hai but still mere complain ka koi option nai de rahe or ab mera no band kar rahe hai mera sara kam is mobole se chalta hai due to mera sara kam band ho rha or mujhe aarthik or mansik chati ho rahi
                Nov 13, 2016
                Complaint marked as Resolved 
                problem not resolve and sr closed ??? i didn't get any call from you
                Airtel customer support has been notified about the posted complaint.
                Oct 25, 2016
                અક્ષય પટેલ's response
                SIM activet
                Oct 27, 2016
                Joginder Khatana's response
                please tell me the status on my email id [protected]@gmail.com as soon as possible.
                Verified Support
                Nov 01, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 31 October 2016

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Anil S.
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                [protected]@in.airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Nov 01, 2016
                Updated by dino5565
                dear airtel team,
                here i want to know how many time you will take to resolve small problems like this
                i want to port my number from airtel as i am totaly feed-up with airtel services
                all my team and colleges are facing same issue, i have also log a call for network coverage issue from last time but still no any action taken by you...
                waiting for your reply..
                Nov 03, 2016
                Updated by dino5565
                heloo airtel,
                i got this below mail from your server
                still waiting for your call to close this all call
                Dear Customer,

                An amount of Rs 2052.32 has been long overdue towards bill payment for your airtel mobile [protected]. Do clear the due amount within 48 hours to avoid disconnection.

                To view your bills online:
                Log on to www.airtel.in/myaccount
                Enter your mobile number and click on Submit button
                Enter One Time Password (OTP) and click on Login button
                Click on View Bill option

                waiting for reply

                regards
                Nov 13, 2016
                Updated by dino5565
                i have paird 2300 rs still no update for rest amount and didn't any call from airtel
                Verified Support
                Nov 14, 2016
                Airtel Customer Care's response
                Dear Customer,
                This is with reference to your post dated 13 November 2016
                We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
                You can also get in touch with us at [protected]@in.airtel.com
                Regards,
                Anil S.
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                [protected]@in.airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Nov 18, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 13 November 2016

                We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
                Regards,
                Anil S.
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                [protected]@in.airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Nov 21, 2016
                Updated by dino5565
                sir how can u connect your call to me
                you already barred my connection on that time
                1 u blocked my connection and then tried to call

                please dont make me fool airtel..
                totally fedup_ i have request for port from vodafone

                please accept port
                Verified Support
                Dec 07, 2016
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 13 November 2016.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                [protected]
                My postpaid no. [protected] is not able to send or receive messages. It shows 'message sending failed'. Please, urgent help needed.
                I had lost my call incoming and outgoing details and backup is not working kindly mail my call details to [protected]@gmail.com
                My airtel prepaid number is not working . actually network is not comming its shows out of service .
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                  R
                  rk2859
                  from Raha, Assam
                  Oct 31, 2016
                  Resolved
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                  Resolved

                  Address: 144006
                  Website: Airtel

                  Sir I have ask to customer care about recharge and after confirmation I have recharged by rs. 258 and after recharge I have again call to customer care for confirmation and he will confirm me that you have got benefits.after use of data no any benefits received and when I was report to company about it they refused told we will told u another methods which is ab[censored]ly malcorruption of company .it is not done only with me such company should be ban in India.
                  Dec 7, 2016
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 31, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 31 October 2016.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com

                  Regards
                  Akanksha Singh
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Nov 06, 2016
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 31 October 2016.

                  We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                  We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                  Look forward to hearing from you.

                  Regards
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Pre-paid maobile no [protected] is activated still after 74 Hrs
                  I have paid money 1100 rupes for airtel 1 month back but still i did not get any response.
                  Main 1000 ka plan use kar rha hu 1mbps speed but iski speed 70 kb 80 kbps se jada nahi jata hai so plz help kren ..mayank kumar
                  mo.no.[protected]
                  My name zeeshan razvi i am living at darul shifa, hyderabad i want my calls details of last 3months and my airtel mobile number is [protected] sir please give my calls details regarding my complaint please agree my complaint

                  Your's sensiorly...

                  Zeeshan razvi
                  Hi Sir,
                  I am ajaya kumar senapati lost my mobile so please block my sim card [protected].Please do it ASAP.

                  Ajaya
                  aju.[protected]@gmail.com
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                    P
                    Prajeesh Jithu
                    Oct 31, 2016
                    Resolved
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                    Resolved

                    Address: 636103

                    Team airtel,

                    Since 2009, i am having the airtel # [protected] even though i am in qatar for last one and half year i'm using this sim regularly for all my personal & banking purposes but unfortunately yesterday onwards my number is deactivated,

                    As i am stationed overseas, kindly help to reactivate this number. I can be reached at s. [protected]@gmail.com

                    Regards,
                    Prajeesh. S
                    May 10, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 01, 2016
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 31 October 2016.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Nov 10, 2016
                    Updated by Prajeesh Jithu
                    Dear Airtel,

                    I didn't get any positive feedback from you till now, in addition to that the customer service guy belongs to your outlet told me that he couldn't retrieve my number even though i registered complaint with in three days of my sim deactivation,

                    Now i am getting an irresponsible & worse response from those customer service guys after using this service for last 7 years, i told you before itself that all my banking transactions are connected with this mobile number and at any cost i need the same number ASAP to continue my future transactions,

                    Attached herewith the complaint form which i received from my nearest Airtel oulet,

                    Awaiting for your prompt reply,

                    Regards,
                    Prajeesh
                    +[protected]

                    Message Sending Failed. my mobile number is [protected]
                    Services for your Airtel mobile will be disconnected soon. Please use your Airtel money balance or transfer it to your bank account else balance will be forfeited...so wht can i do?plzz hlp can i lost my wallet money in airtl mny?
                    I am not getting any SMS for my Airtel sim please accept my complaint Fast n accepted soon

                    Thank you
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                      R
                      Rahmatansari
                      from Noida, Uttar Pradesh
                      Oct 31, 2016
                      Resolved
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                      Resolved

                      Address: Bareilly, Uttar Pradesh

                      Mera no kisi bajah se block ho gaya tha jo puk and pin no. Mang raha tha. Mai airtel store gaya jo ki ayyub khan chaurahe par h. Baha mujhe bataya gaya ki apko naya sim lena padega jiske liye apko 25 rs dene honge. Maine sim le liya aur unko 25 rs b de diye. But aj 8 din se jada ho gaye h mera no open ni hua. Jab mai baha dubara gaya to unhone mujhe duara sim de diya kaha ki wo sim galat de diya tha. Usko b 3 din ho gaye h.
                      Dec 7, 2016
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Oct 31, 2016
                      Updated by Rahmatansari
                      [protected], ye Mera no kisi bajah se block ho gaya tha jo puk and pin no. Mang raha tha. Mai airtel store gaya jo ki ayyub khan chaurahe par h. Baha mujhe bataya gaya ki apko naya sim lena padega jiske liye apko 25 rs dene honge. Maine sim le liya aur unko 25 rs b de diye. But aj 8 din se jada ho gaye h mera no open ni hua. Jab mai baha dubara gaya to unhone mujhe duara sim de diya kaha ki wo sim galat de diya tha. Usko b 3 din ho gaye h.
                      Verified Support
                      Oct 31, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 31 October 2016.

                      We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

                      We look forward to receive the required details.

                      Regards,

                      Akanksha Singh
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Nov 05, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

                      Regards,
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Nov 06, 2016
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 31 October 2016.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      I lost my cell phone on date 25th Oct.2016, from ma work place please describe my sim card mobile number is [protected] . As am unable to visit your store so kindly take a action as soon as possible.
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                        A
                        AtluriP
                        from Hyderabad, Telangana
                        Oct 31, 2016
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh
                        Website: www.airtel.in

                        I wanted an airtel broadband connection. When i called airtel, they said no feasibility in my area. after 2 monhts, an executive names ramesh came to my home and said now we have feasibility and can give connection. i filled the form and gave it.

                        after 3 days airtel back end team called me and they were online with my over the phone and took online payment over airtel website for the new connection.

                        I said, you guys said no feasibility. but the person who was taking payment said, now we have feasibility and no issues now.

                        after payment, they stopped answering my calls. the guy who took the form and the people who took pament.. no one is answering the call. after 5 days. i called airtel customer care. and they say, sorry, we cant do anything as no feasibility and we will refund your money.

                        seriously airtel has become one of the worst service providers from the best.

                        Now the problem is not about refund. why they wasted my time and money ? now for that 1000 rupees, i need to go to bank to deposit there cheque ? and i have to wait few more days for them to send money back ?

                        I am not sure what airtel is doing. the same thing happened with my other friend..
                        Dec 6, 2016
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 01, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 31 October 2016.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com

                        Regards
                        Akanksha Singh
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Nov 05, 2016
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 31 October 2016.

                        We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                        Look forward to hearing from you.

                        Regards
                        Akanksha Singh
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          A
                          Anirudh Suresh
                          from Bangalore, Karnataka
                          Oct 30, 2016
                          Resolved
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                          Resolved

                          Address: 560070
                          Website: www.airtel.in

                          This is a whole new way to scam customers from a company which is apparently MOST TRANSPARENT... here is my complaint

                          1. I called the customer care to ask them why i am not getting any bill by post since 18 months now but instead in the IVR i have by mistake activated some sort of a Rs.1499 smartybyte

                          2. the IVR as any customer knows is designed to ensure that they spend minutes clicking on 1 or 2 and so on so that they can waste their time and in turn be charged for the calling minutes

                          3. i used to click 1 three times and a 9 to connect to the customer care but this time they have introduced some Rs.1499 top up pack and when i pressed 1 twice the pack has been activated

                          4. the best part is that after i reached the customer care they are telling that they cannot cancel the pack

                          if that is the case, this is total fraud and kindly disconnect my connection

                          Anirudh
                          [protected]
                          [protected]
                          Nov 5, 2016
                          Complaint marked as Resolved 
                          refund was provided ... but still i am not happy with the fact that they activated the pack without my consent in the first place
                          Airtel customer support has been notified about the posted complaint.
                          Nov 02, 2016
                          Updated by Anirudh Suresh
                          I got a call saying that a OTP is to be sent to my mobile number through which i can activate the Rs.1499 smart-byte pack ... Guess what, I did not even receive any OTP and nor have i entered anything in the IVR except for the number 1 ... This is such a illegal activity that you are following, and dont even expect the customers to pay such amounts for your fraud activities
                          Verified Support
                          Nov 05, 2016
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 30 October 2016.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Akanksha Singh
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            B
                            Bala Subramaniyam
                            from Mumbai, Maharashtra
                            Oct 30, 2016
                            Resolved
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                            Resolved

                            Address: South Andaman, Andaman and Nicobar Islands, 744107

                            I am trying to calling to my home from my both Vodafone and Airtel Networks. But it never connects always says:- there is temporary congestion in this route. When ever calling to my home call never connects to Airtel network for months I am suffering from this same problem. Not only my home. It never connects to any Andaman Airtel number. If I call to BSNL network then call connects easily. My request to Airtel network please shut down your BS network from Andaman, if you don't want to provide good service and also stop tortureing us please. Curse you Airtel network.
                            Dec 16, 2016
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 15, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 30 October 2016.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              A
                              ayappant
                              from Mumbai, Maharashtra
                              Oct 30, 2016
                              Resolved
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                              Resolved

                              Address: 600039
                              Website: airtel

                              I made an online recharge for an amount of rs.179 on 30th october, 2016 at 10:47am and the amount was debited from my bank account but i didnt get my recharge done, i would like to have this amount credited back to my bank account since i have now recharged again to my number.

                              Number: [protected]
                              Alternate contact number: [protected]
                              My online transaction id is[protected].

                              My reference no. For the complaint is pr[protected].
                              Oct 31, 2016
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 31, 2016
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 30 October 2016.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Akanksha Singh
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Data recharge[protected]/-RS. data provide 1GB but this day offer 305/-RS 3GB 3G/4G 28day.Offar message uploaded...
                              Tower Needed At Bhagasani Village
                              ( Voice & Data Quality Are Zero )
                              Tehsil - Bilara
                              District - Jodhpur
                              www.[protected]@gmail.com
                              I have made complaint for non working of my landline from date 18/10/2016. And today date 24/10/2016 yet not solved, they promised me problem will be fixed within 24 hours

                              Thanking you

                              Best regards
                              Rajesh jai
                              Sir, please deactivate my Airtel sim card because its lost by me
                              Mob. no-[protected]
                              address: 70/1, gali no 1, Tilak enclave, mohan garden
                              Name: Om Prakash
                              thank you
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                                Q
                                qrio
                                from Bengaluru, Karnataka
                                Oct 30, 2016
                                Resolved
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                                Resolved

                                Hi,

                                I have been airtel customer for ten years now.

                                Recently changed my sim to 4g.

                                I put a data pack for 1gb in a day out exhausts.

                                Got bugged turned off mobile data and today 80mb is gone.

                                There is serious problem with accounting. They are cheating me. How many packs should I put? How can it get detected when mobile data is off. My android app says hardly 11mb usage this week where airtel has taken away a good 2gb(two packs).. ridiculous..

                                Call centre is saying I used even when mobile data is off😖.. feeling sad with airtel.

                                Can my sim be faulty?
                                Dec 5, 2016
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 31, 2016
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 30 October 2016.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at airtel.[protected]@airtel.com

                                Regards
                                Akanksha Singh
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Nov 04, 2016
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 30 October 2016.

                                We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                                We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd
                                [protected]@in.airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                I have done a recharge to a airtel mobile number [protected]via paytm.
                                The order number is [protected]. Please revert the recharge and cash back to paytm wallet
                                On 14 October Address verification has been done by signing on Third Party documents, even though Airtel is saying that Address verification is negative. This is seriously impacting on my daily life and i believe that Airtel is not up to the mark on what they say as "The Best Ever Network"
                                Not able to send SMS from Aitel network
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                                  S
                                  ShwetMala
                                  from Bengaluru, Karnataka
                                  Oct 30, 2016
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560076

                                  I have airtel 4g hotspot wifi device (black). i never get 4 g speed in my device. my device always shows green light blinking i. e. 2 g speed (as per manual). at the same time my colleague gets 4g signal (solid blue light) in her device. i am an it professional. i have bought this device for my official work, but it doesn't give required speed. i have called customer care for the same but it was of no issue. they ask to disconnect the internet connectivity /remove sim and reinsert. i have tried everything possible. still speed is not good. please help.
                                  We don't expect such behave from a device of a reputed telecom company.
                                  Dec 6, 2016
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 30, 2016
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 30 October 2016.

                                  We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

                                  We look forward to receive the required details.

                                  Regards,

                                  Akanksha Singh
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Nov 05, 2016
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 30 October 2016.

                                  We were waiting to receive your contact details to enable us to address your concern.

                                  Since we have not heard back from you, we trust your issue has been resolved.

                                  If you require further information / assistance, please write to us at [protected]@in.airtel.com

                                  Regards
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    N
                                    Naveen_hegde
                                    from Mancheral, Telangana
                                    Oct 30, 2016
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560019

                                    My number is [protected]. Previously i was using tatadocomo. I have requested to port my number from tata docomo to airtel. And as per sms received from 1901, my tatadocomo number got turned off on 28/10/2016 around 12 midnight. But even after 2 days i am not getting airtel network. If call the airtel customer care, they say that they don't have any information. Worst service by airtel. Pls resolve issue immediately
                                    Dec 5, 2016
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 30, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 30 October 2016.

                                    We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

                                    We look forward to receive the required details.

                                    Regards,

                                    Akanksha Singh
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Oct 30, 2016
                                    Updated by Naveen_hegde
                                    Alternative number is [protected]
                                    Verified Support
                                    Oct 30, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Nov 04, 2016
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 2 November 2016

                                    We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                                    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
                                    Regards,
                                    Anil S.
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      P
                                      P datta
                                      Oct 29, 2016
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                                      Address: 799004
                                      Website: airtel.in

                                      Sir I have a great mistake of my own fault. I have done one wrong recharge amount 55 instead of 60 talktime. please sir reverse it or actual recharge.

                                      Recharge Mob. No. [protected]
                                      Wrong Amount - 55
                                      Right amount - 60
                                      Transaction id[protected],
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                                        A
                                        amitrathi7
                                        from Chandauli, Uttar Pradesh
                                        Oct 29, 2016
                                        Resolved
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                                        Resolved

                                        Address: 560034
                                        Website: AIRTEL BROADBAND

                                        Sir, i have paid 1000rs 07.10.2016 for airtel broadband plan but did not install till now. Neither my refund amount has come in my account. I have many complaint but did not response from ur side. You are frauding to the customer for using the money. Your customer care executive make me fool and collect money. Why did you do that with me? I have many times mail on [protected]@in. Airtel.com & nodalofficer. [protected]@in. Airtel.com but did not give me any response. You company is doing fraud and make customer fool. Application no.- tblr 72591993 and i have already send my all details. Why you are not giving my money. That was not your money. Sir plz help me.
                                        My email id: [protected]@gmail.com and mo:[protected], [protected].
                                        Dec 1, 2016
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 31, 2016
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 29 October 2016.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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