Airtel Complaints & Reviews

I had applied for new broadband connection on 07.10.2016 (cef no.[protected]

For broadband connection i gave copy of aadhar card, pan card, 1 photograph and cheque of rs.1000/- alongwith duly filled customer enrollment form to the airtel representative mr. pawan (code[protected] on 07.10.2016.

The amount rs.1000/- (via cheque) that i gave for broadband connection was debited from my account and till date the money was not refunded as the connection was not done.

Therefore, kindly refund the amount of rs. 1000/- at the earliest.

My account details are :-
Account no. [protected]
Name - shivani srivastava, ifsc-bkid0006828

Further i would like to inform you that when i called the airtel representative mr. pawan regarding the above matter then he talked very badly and in very loud voice.

I was very much annoyed from the customer service of airtel.

Kindly resolve the matter.

Shivani srivastava
Contact no. [protected]

Hi,

I have been using my airtel prepaid number from 2010, which has been registered and taken from bangalore.
Mob no: +91 [protected]
But from past two months am not receiving any messages to the same number. can you please check why this number has been disabled.
I do not want to change the connection or n umber to any other. please take an immediate action on the same and enable my mobile for all transaction

Hello sir this mobile number [protected] i am used just 8 year problem issued on 10/09/2016 sim damaged replace sim provide in airtel store but this number was deactivate 17/09/2016 this same number activate on 19/09/2016 other person name iam all ready complaint in chennai nodalofficer but no responce so please this number activate my name thanks by r. Venkatesan [protected]

Mere pass 2 sim hai jinka payment airtel k bande ne phele nai liya ab uska amount 1300 ho gya hai or ab airtel wale muje 1300 pay karne bol rahe or mere sare connection ko barr kar diye hai please help
198 me maine about 5 to 6 time call kar liya hai but still mere complain ka koi option nai de rahe or ab mera no band kar rahe hai mera sara kam is mobole se chalta hai due to mera sara kam band ho rha or mujhe aarthik or mansik chati ho rahi

Sir I have ask to customer care about recharge and after confirmation I have recharged by rs. 258 and after recharge I have again call to customer care for confirmation and he will confirm me that you have got benefits.after use of data no any benefits received and when I was report to company about it they refused told we will told u another methods which is ab[censored]ly malcorruption of company .it is not done only with me such company should be ban in India.

Team airtel,

Since 2009, i am having the airtel # [protected] even though i am in qatar for last one and half year i'm using this sim regularly for all my personal & banking purposes but unfortunately yesterday onwards my number is deactivated,

As i am stationed overseas, kindly help to reactivate this number. I can be reached at s. [protected]@gmail.com

Regards,
Prajeesh. S...

Mera no kisi bajah se block ho gaya tha jo puk and pin no. Mang raha tha. Mai airtel store gaya jo ki ayyub khan chaurahe par h. Baha mujhe bataya gaya ki apko naya sim lena padega jiske liye apko 25 rs dene honge. Maine sim le liya aur unko 25 rs b de diye. But aj 8 din se jada ho gaye h mera no open ni hua. Jab mai baha dubara gaya to unhone mujhe duara sim de diya kaha ki wo sim galat de diya tha. Usko b 3 din ho gaye h.

I wanted an airtel broadband connection. When i called airtel, they said no feasibility in my area. after 2 monhts, an executive names ramesh came to my home and said now we have feasibility and can give connection. i filled the form and gave it.

after 3 days airtel back end team called me and they were online with my over the phone and took online payment over airtel website for the new connection.

I said, you guys said no feasibility. but the person who was taking payment said, now we have feasibility and no issues now.

after payment, they stopped answering my calls. the guy who took the form and the people who took pament.. no one is answering the call. after 5 days. i called airtel customer care. and they say, sorry, we cant do anything as no feasibility and we will refund your money.

seriously airtel has become one of the worst service providers from the best.

Now the problem is not about refund. why they wasted my time and money ? now for that 1000 rupees, i need to go to bank to deposit there cheque ? and i have to wait few more days for them to send money back ?

I am not sure what airtel is doing. the same thing happened with my other friend..

This is a whole new way to scam customers from a company which is apparently MOST TRANSPARENT... here is my complaint

1. I called the customer care to ask them why i am not getting any bill by post since 18 months now but instead in the IVR i have by mistake activated some sort of a Rs.1499 smartybyte

2. the IVR as any customer knows is designed to ensure that they spend minutes clicking on 1 or 2 and so on so that they can waste their time and in turn be charged for the calling minutes

3. i used to click 1 three times and a 9 to connect to the customer care but this time they have introduced some Rs.1499 top up pack and when i pressed 1 twice the pack has been activated

4. the best part is that after i reached the customer care they are telling that they cannot cancel the pack

if that is the case, this is total fraud and kindly disconnect my connection

Anirudh
[protected]
[protected]

I am trying to calling to my home from my both Vodafone and Airtel Networks. But it never connects always says:- there is temporary congestion in this route. When ever calling to my home call never connects to Airtel network for months I am suffering from this same problem. Not only my home. It never connects to any Andaman Airtel number. If I call to BSNL network then call connects easily. My request to Airtel network please shut down your BS network from Andaman, if you don't want to provide good service and also stop tortureing us please. Curse you Airtel network.

I made an online recharge for an amount of rs.179 on 30th october, 2016 at 10:47am and the amount was debited from my bank account but i didnt get my recharge done, i would like to have this amount credited back to my bank account since i have now recharged again to my number.

Number: [protected]
Alternate contact number: [protected]
My online transaction id is[protected].

My reference no. For the complaint is pr[protected].

Hi,

I have been airtel customer for ten years now.

Recently changed my sim to 4g.

I put a data pack for 1gb in a day out exhausts.

Got bugged turned off mobile data and today 80mb is gone.

There is serious problem with accounting. They are cheating me. How many packs should I put? How can it get detected when mobile data is off. My android app says hardly 11mb usage this week where airtel has taken away a good 2gb(two packs).. ridiculous..

Call centre is saying I used even when mobile data is off😖.. feeling sad with airtel.

Can my sim be faulty?

I have airtel 4g hotspot wifi device (black). i never get 4 g speed in my device. my device always shows green light blinking i. e. 2 g speed (as per manual). at the same time my colleague gets 4g signal (solid blue light) in her device. i am an it professional. i have bought this device for my official work, but it doesn't give required speed. i have called customer care for the same but it was of no issue. they ask to disconnect the internet connectivity /remove sim and reinsert. i have tried everything possible. still speed is not good. please help.
We don't expect such behave from a device of a reputed telecom company.

My number is [protected]. Previously i was using tatadocomo. I have requested to port my number from tata docomo to airtel. And as per sms received from 1901, my tatadocomo number got turned off on 28/10/2016 around 12 midnight. But even after 2 days i am not getting airtel network. If call the airtel customer care, they say that they don't have any information. Worst service by airtel. Pls resolve issue immediately

Sir I have a great mistake of my own fault. I have done one wrong recharge amount 55 instead of 60 talktime. please sir reverse it or actual recharge.

Recharge Mob. No. [protected]
Wrong Amount - 55
Right amount - 60
Transaction id[protected],

Sir, i have paid 1000rs 07.10.2016 for airtel broadband plan but did not install till now. Neither my refund amount has come in my account. I have many complaint but did not response from ur side. You are frauding to the customer for using the money. Your customer care executive make me fool and collect money. Why did you do that with me? I have many times mail on [protected]@in. Airtel.com & nodalofficer. [protected]@in. Airtel.com but did not give me any response. You company is doing fraud and make customer fool. Application no.- tblr 72591993 and i have already send my all details. Why you are not giving my money. That was not your money. Sir plz help me.
My email id: [protected]@gmail.com and mo:[protected], [protected].

Dear sir/ madam,

My landline number is[protected]. Since beginning i have been facing issues with respect to this connection, this is the 3rd issue/ complaint.

I called on 30-sep for surrender of this number as we were moving from gurgaon to hyderabad on 09th oct. The customer care executive on 121 gave us an option and suggestion of safe custody for 90 days at a charge of inr 250.

We thought about it and decided for safe custody option given by the customer care. We again called on 09th october for getting the safe custody activated on the number. The executive informed us of the charges and we confirmed it.

Our d2h was also to be transferred to hyderabad so we asked to transfer the call internally to d2h team so that we can get that sorted as well on the same call.

Before transferring, we asked for an issue/ interaction number of the call from the executive to which they said that they cannot provide the number as this is not a complaint but just a request. We trusted them on this and agreed.

The call was then transferred to the d2h team which seemed an endless wait and we hung up.

I got a call from customer care on 18th october that our number is not in safe custody as our connection is not 3 months old. I informed the executive that the call centre confirmed it and they should check their call records instead of arguing with us.

We moved out of gurgaon on 09th october and since then we are not using the connection which can be verified with the data/ call logs.

I request you to get the call records checked for 09th october, the call was made from [protected] (Tarun kumar yadav).

If this was committed by the call centre staff for safe custody then was is the number not in safe custody? If it cannot be in safe custody due to the tenure of the connection then why was it committed to us?

If the connection cannot be in the safe custody as per the terms and conditions of the safe custody then please waive off the bill which will be generated for the next billing cycle that is from 11th october - 10th november.

Anticipating a positive response from your end on this matter.

Regards
Ritika thakur

I using long before dongle of airtel wireless, , , its not using what they told and they have give 1000 balance for me..every day they called me u have due finally i paid balance what they offer.. but they disconnected my airtle number... now again they telling my u have to pay more... you can do anything we not activate your number pls sir help me...

Hii.. I m from village khankar, dhenkanal district, odisha...in my village we dnt get proper network of airtel... To make a call we have to go to roofs or out of home... Plz install a tower in our vilaage... So that all the airtel customers ll bebenefited & ll stay connected to airtel... I have given so many complains before bt no action taken till yet.

This is very rude attitude of airtel even after being imposed of 1050 crore on it by trai for not aowing mobile porting... I am experiencing the same.. For which even the customer care had even stopped responding..
Pls dont play dumb games with customer..
I am noy going to pay any bill from next month if you are not going to change your way.. Or u may stop my services permanently...